The document discusses the shift from traditional marketing (Marketing 1.0) to a new approach called Marketing 2.0. Marketing 1.0 involved one-way, outbound communication to push messages to passive customers, but Marketing 2.0 focuses on engaging customers through two-way conversations and user-generated content. It emphasizes building relationships and trust by thinking like a publisher to create and share useful content through various channels like blogs, videos and social media. Examples show how brands have used content marketing successfully to increase sales, engagement and search traffic. The key is engaging where people already are online through blogs, social networks and other platforms.