According to a new survey of more than 115 eCommerce & multi-channel executives from major global retail brands, European retailers see mobile as not only the biggest growth opportunity, but also the area that will change the most in the next one to two years.
Edelman launched a study of institutional investors, sell side analysts, retail investors and financial media to delve into how they use and digest earnings data and to determine how new visual approaches are being received by these key stakeholders.
Please contact FinancialCommunications@Edelman.com for more information.
The complete 'Building A Retail Social Brand' whitepaper. This publication explores content across the three key phases of the consumer decision journey:
1) Initial Consideration – Trigger
2) Active Evaluation – Information Gathering, Shopping and Buying
3) Post Purchase Experience and Advocacy
This research analyzes the retail and fashion market in China, the growth and needs of the luxury segment, and the implications for both fashion brands and online players endeavoring to enter the market
Edelman launched a study of institutional investors, sell side analysts, retail investors and financial media to delve into how they use and digest earnings data and to determine how new visual approaches are being received by these key stakeholders.
Please contact FinancialCommunications@Edelman.com for more information.
The complete 'Building A Retail Social Brand' whitepaper. This publication explores content across the three key phases of the consumer decision journey:
1) Initial Consideration – Trigger
2) Active Evaluation – Information Gathering, Shopping and Buying
3) Post Purchase Experience and Advocacy
This research analyzes the retail and fashion market in China, the growth and needs of the luxury segment, and the implications for both fashion brands and online players endeavoring to enter the market
[Report] Indian Marketers are Ready to Adopt and Integrate Digital Marketing ...Social Samosa
Adobe released the second annual Adobe APAC Digital Marketing Performance Dashboard, in partnership with Adobe. A six-month in-field program comprising quantitative and qualitative surveys, the study benchmarked the levels of adoption, traction and success of digital marketing
L'image de la voiture et de l’industrie automobileKantar
L’Organisation Internationale des Constructeurs d’Automobiles (OICA) a annoncé aujourd’hui avoir sollicité l'institut de sondages TNS Sofres pour réaliser une étude visant à évaluer précisément la réputation de l’industrie automobile à l’échelle mondiale.
http://www.tns-sofres.com/etudes-et-points-de-vue/limage-de-la-voiture-et-de-lindustrie-automobile
A Project report on car branding / car advertising.
A summer internship project report on "An Indepth study on Perception towards the Car Branding in Ahmedabad City"
La génération Y et l’ordinateur personnel. Les perspectives de la télévision traditionnelle jusqu’en 2020. L’Internet à gigaoctet. Les femmes dans le domaine des TI…
Les Prédictions TMT portent sur un large éventail de sujets.
Cette année, nous nous penchons également sur le commerce mobile à partir d’appareils à écran tactile, les jeux et les bloqueurs de publicités, la réalité virtuelle, les tendances relatives aux recettes des salles de cinéma et l’expansion des technologies cognitives dans les entreprises.
Découvrez les prochaines perturbations qui changeront la donne!
The extended warranty market in china by daxue consultingDaxue Consulting
Extended warranty in China is a service that continues to protect consumers’ vehicles after factory warranty ends, it provides similar coverage beyond those time or mileage limits. For over a decade, China has been the largest vehicle market in the world. Although 2018 marks the first year of declining vehicle sales (not including second-hand vehicles), China is still the largest vehicle market in the world. The high sales in the vehicle market also boost the development of car insurance and the extended warranty market in China. A comprehensive report on the car extended warranty market in China is offered by daxue consulting.
Digital overview report of China by daxue consultingDaxue Consulting
With the multiplication of devices and touchpoints, Chinese customers now benefit from unprecedented autonomy. They have the freedom to buy anywhere and at any time according to their desires: search engines, websites, sellers, newsletters, mailings and e-mailings, media advertising, catalogs, social media, mobile and tablet applications, etc. In China, touchpoints are especially diverse and above all interconnected. It means that customer journeys will be more fragmented than in the West, while the user navigation will be smoother because traffic generation (promotion) and conversion platforms (sales) are often part of one single interconnected ecosystem.
Brand independence is when brands manage consumer traffic, also known as “private traffic”. Independent brands also do not sell through marketplaces like JD, Tmall, and Kaola, rather they sell and draw traffic to their own website, also known as “brand.com”. Brands’ independent channels mainly include brand.com, brand apps, mini-programs, and brands retail stores.
A comprehensive report on brand independence in China is offered by daxue consulting - a strategic market research firm.
GroupM Brand Safety Playbook For MarketersSocial Samosa
This brand safety report released by GroupM, WPP’s media investment group, offers new category-specific recommendations for marketers on the future of brand safety.
Ecommerce doesn’t have to be a threat to the other sales channels in your business.
Presentation by Benny Sintobin, CEO of e-Shopinvest - a managed e-commerce firm.
[Report] Indian Marketers are Ready to Adopt and Integrate Digital Marketing ...Social Samosa
Adobe released the second annual Adobe APAC Digital Marketing Performance Dashboard, in partnership with Adobe. A six-month in-field program comprising quantitative and qualitative surveys, the study benchmarked the levels of adoption, traction and success of digital marketing
L'image de la voiture et de l’industrie automobileKantar
L’Organisation Internationale des Constructeurs d’Automobiles (OICA) a annoncé aujourd’hui avoir sollicité l'institut de sondages TNS Sofres pour réaliser une étude visant à évaluer précisément la réputation de l’industrie automobile à l’échelle mondiale.
http://www.tns-sofres.com/etudes-et-points-de-vue/limage-de-la-voiture-et-de-lindustrie-automobile
A Project report on car branding / car advertising.
A summer internship project report on "An Indepth study on Perception towards the Car Branding in Ahmedabad City"
La génération Y et l’ordinateur personnel. Les perspectives de la télévision traditionnelle jusqu’en 2020. L’Internet à gigaoctet. Les femmes dans le domaine des TI…
Les Prédictions TMT portent sur un large éventail de sujets.
Cette année, nous nous penchons également sur le commerce mobile à partir d’appareils à écran tactile, les jeux et les bloqueurs de publicités, la réalité virtuelle, les tendances relatives aux recettes des salles de cinéma et l’expansion des technologies cognitives dans les entreprises.
Découvrez les prochaines perturbations qui changeront la donne!
The extended warranty market in china by daxue consultingDaxue Consulting
Extended warranty in China is a service that continues to protect consumers’ vehicles after factory warranty ends, it provides similar coverage beyond those time or mileage limits. For over a decade, China has been the largest vehicle market in the world. Although 2018 marks the first year of declining vehicle sales (not including second-hand vehicles), China is still the largest vehicle market in the world. The high sales in the vehicle market also boost the development of car insurance and the extended warranty market in China. A comprehensive report on the car extended warranty market in China is offered by daxue consulting.
Digital overview report of China by daxue consultingDaxue Consulting
With the multiplication of devices and touchpoints, Chinese customers now benefit from unprecedented autonomy. They have the freedom to buy anywhere and at any time according to their desires: search engines, websites, sellers, newsletters, mailings and e-mailings, media advertising, catalogs, social media, mobile and tablet applications, etc. In China, touchpoints are especially diverse and above all interconnected. It means that customer journeys will be more fragmented than in the West, while the user navigation will be smoother because traffic generation (promotion) and conversion platforms (sales) are often part of one single interconnected ecosystem.
Brand independence is when brands manage consumer traffic, also known as “private traffic”. Independent brands also do not sell through marketplaces like JD, Tmall, and Kaola, rather they sell and draw traffic to their own website, also known as “brand.com”. Brands’ independent channels mainly include brand.com, brand apps, mini-programs, and brands retail stores.
A comprehensive report on brand independence in China is offered by daxue consulting - a strategic market research firm.
GroupM Brand Safety Playbook For MarketersSocial Samosa
This brand safety report released by GroupM, WPP’s media investment group, offers new category-specific recommendations for marketers on the future of brand safety.
Ecommerce doesn’t have to be a threat to the other sales channels in your business.
Presentation by Benny Sintobin, CEO of e-Shopinvest - a managed e-commerce firm.
More than a buzz word or a trend. Omni-Channel retail is a real opportunity for businesses to adapt, scale-up and tap into their potential customer universe. A simple overview of the changing (R)etail landscape, consumer, purchase trends and what businesses need to align to go the Omni-channel way.
This presentation provides a comprehensive overview of the current retail industry. It begins with a look into the four primary types of retailers: department stores, specialty retailers, big box retailers and discount retailers. From there, the deck explores the topic of overall channel expansion, which leads into a discussion on two omni-channel trends for 2013. The presentation wraps up with a discussion on technology companies that are partnering with retailers and a summary of opportunities for retail companies.
Converging the customer experience across channels has never been more important. In fact, in a recent Retail Systems Research (RSR) study, more retailers report that they operate online/e-Commerce channels (92%) compared to traditional stores (89%). And, 100% of retailers surveyed consider “a single brand identity across channels” as important.
In order to move forward on the road toward a successful omnichannel experience, retailers need to take a step back and consider their current strategies, as well as hardware and software capabilities.
In this upcoming webinar, Nikki Baird from RSR will share insights from the June 2012 survey titled: Omni-Channel 2012: Cross-Channel Comes Of Age. Some of the topics she will cover include:
The new rules of cross-channel retail
The value of cross-channel shoppers
The Digital-Physical connection
The role of Marketing in the strategy mix
NCR will join the discussion by outlining the steps toward cross-channel success, illuminated through real-world case studies. Once merchants commit to a compelling and consistent cross-channel experience, they must follow through with superior data analysis and promotion optimization, facilitated with best-in-class point of sale (POS) solutions. With all the proper components in place, retailers will improve loyalty and profits by delighting customers, no matter which channel they choose.
Retailers need to understand how to target customers in the right way and customers need retailers to understand them and offer them something at value all the time. OmniChannel retailing is the ultimate solution for retailer to connect with their customers and provide them with outstanding customized experience.
Join our Social Learning Network:
http://www.openthinking.ae
Bernd Ettelbrück, Mobile in Retail / Multichannel, Detecon International GmbH
M-Days 2013
Das Blog der Messe Frankfurt zur Digitalisierung des Geschäftslebens:
http://connected.messefrankfurt.com/de/
Conversant: How the Media Buying Process Really WorksConversant, Inc.
A survey of more than 600 leading agency media professionals on how the process for RFPing, planning, buying, and measuring digital media really works.
The Economist Intelligence Unit surveyed consumers to ask what they want from companies and how they rate companies for customer service. And we asked company executives about their attitudes to customer service and how well they think they are doing in joining up all of the new technologies in use today.
Retail's New Imperative: Supply Chain Optimization as a Growth StrategyJDA Software
At the inflection point of retail's evolution, how are visionary CEOs from around the world preparing to manage and grow their enterprises in an increasingly complex omni-channel world? To better understand their viewpoints, JDA Software recently commissioned PwC and Forbes to conduct a global retail CEO survey.
The resulting report by Forbes Insights: Retail's New Imperative: Supply Chain Optimization as a Growth Strategy, revealed that supply chain has become a mission-critical area for these CEOs to get ahead of market disruptions, adapt to the changing retail environment and establish a new foundation for growth. Download the full report.
Where marketing, business and strategy are headed next.
How do you win mindshare in a population that interacts with their mobile devices 150-200 times per day? What’s the shelf-life of apps today? Each year strategists, architects, developers, innovators, technologists and business professionals gather at MobCon to distill what mobile means today and where it’s going.
Through presentation analysis and survey techniques, we’ve culled their top insights and broken down why they matter for businesses today. Grow your strategy and engagement potential. Learn from experts obsessed with staying ahead and getting it right.
The first global Digital Gap Survey conducted among 100 C-level executives in the US, LATAM, and European regions focus on 3 industries: pharmaceutical, consumer goods, and technology.
Get profound insights on the maturity of digital transformation, digital ROI, consumer data usage, marketing tools & automation, artificial intelligence, and automation.
Is Mobile the New Answer to Propel Growth?
A new battle wages to redesign the shopping experience. All retailers are turning to mobility, and the use of digital technologies, to capture market share. While mobile strategies offer great opportunities for the extended supply chain, from the shopper through supplier’s supplier, the current focus is on demand generation. It is early. The efforts are in test mode, but excitement abounds.
Orchestrating Your Global CMS; a planning frameworkBarbara Holmes
When it comes to a content management system (CMS) it’s tempting to jump into execution; to get that website or sites set up quickly. That’s how a CMS is sold, right? There’s a promise that the gnarly inter-departmental problems will melt away, that content will create itself, that with a flip of a switch your enterprise will be a global market leader.
The truth is that the magic of a CMS doesn’t happen without a lot of thinking and planning beforehand. Like a symphony orchestra, there are a lot of parts to coordinate and all must work in harmony to produce the desired results. This publication shares some of the things ISITE has learned through helping clients with CMS implementations, migrations, global rollouts, website redesigns, and content strategy.
This is an ebook that I wrote as my last thought leadership piece and content contribution to ISITE Design, December 2014.
LinkedIn: Home to the Global Business EliteLinkedIn
The latest round of the Global Business Elite survey shows over a third of the world’s most influential and affluent people using LinkedIn at least once a month.
The research shows the same level of penetration for LinkedIn amongst the highest-level C-Suite executives, 118,000 of whom use the network daily. And the platform also reaches 58% of international business travellers.
Top business users are amongst LinkedIn’s most engaged and digitally savvy members, with 83% accessing content via a smartphone. And with high personal net worth and big business-purchase budgets, they represent the most valuable consumers on the planet.
Similar to The eTail European Ecommerce Trends Report (20)
Le Mobile Commerce intègre le poids grandissant du smartphone dans les achats en ligne, la croissance considérable de l’App Economie, l’arrivée rapide du mobile paiement et son influence majeure sur le commerce en points de ventes.
Showrooming, étude sur l'utilisation du mobile en magasin - Le Mobile Assiste...Bertrand Jonquois
SHOWROOMING AND THE RISE OF THE MOBILE-ASSISTED SHOPPER SEPTEMBER 2013
Une récente étude de la Columbia Business School part d’un constat désormais bien connu : 21% des individus utilisent leur téléphone lors de leurs achats en magasin.
Etude Cap Gemini : Les facteurs clés de succès du Web to StoreBertrand Jonquois
Une étude publiée par Cap Gemini identifie les 13 services Web to Store permettant de répondre aux attentes des consommateurs effectuant leur achats dans les magasins
Observatoire des services mobiles publié par l'Arcep pour T1 2013Bertrand Jonquois
Le taux de pénétration du mobile en France s'élève fin mars 2013 à 112,4%, contre 106,5% un an avant.
Traffic de SMS également en hausse:
En mars 2013, le ratio était en moyenne de 241 messages par mois contre 222 l’année dernière, à la même période.
How Seamless are You?
Accenture went on a journey to understand consumer preferences to shop seamlessly across channels
and the ability of retailers to deliver that seamless experience.
Etude "Global Mobile Media Consumption" réalisée par le InMobi.Bertrand Jonquois
Comment et pour quels raisons utilise-t-on son smartphone et sa tablette pour surfer sur Internet ?
A quelles activités consacre-t-on ce temps passé ?
La publicité mobile est-elle acceptée, voire efficace ? Réponse avec l'étude "Global Mobile Media Consumption" réalisée par le groupe de publicité mobile, InMobi.
Le vrai impact du showrooming sur les ventes en magasin selon Ipsos Bertrand Jonquois
L’IAB, en partenariat avec Ipsos Media CT, s’intéresse dans une récente étude “Showrooming: Empowering Consumer Electronics Shoppers”, aux consommateurs d’électronique grand public et décrypte l’influence du mobile sur les achats « in stores » et online, les évolutions des comportements d’achats et explore ainsi plus largement le phénomène du « Showrooming ».
France Digital Future in Focus l étude comScore 2013Bertrand Jonquois
comScore publie une étude 2013 France Digital Future in Focus – Le Digital en France
Inédite en France, l’étude présente les tendances clés de l’usage d’internet, de la vidéo en ligne, du mobile, du search ou encore de la publicité display sur le marché français
Le retail en 2020 (étude PwC et Kantar Retail)
Du multicanal au cross canal
Menée par PwC et Kantar Retail “Retailing 2020 : Winning in a polarized world”, cette étude analyse les facteurs économiques qui devraient impulser le monde de la distribution dans les prochaines années.
Audience internet mobile decembre 2012 l MediametrieBertrand Jonquois
En Décembre 2012, la mesure d’audience de l’Internet mobile complète sa première année de publication mensuelle.
En un an, la part des mobinautes dernier mois a progressé de près d’1/4 : au 4ème trimestre 2012, plus de 2 personnes sur 5 âgés de 11 ans et plus*, soit 23,6 millions de Français, accèdent à internet via leur mobile ; on en comptait 19 millions un an auparavant.
Etude web-acheteurs : Les dix idées reçues du e-commerce France et InternationalBertrand Jonquois
Etude web-acheteurs : Les dix idées reçues du e-commerce France et International
2ème étude mondiale web-acheteurs
Price Waterhouse Coopers
Décembre 2012
L’ARCEP : observatoire du marché du mobile en France pour le 3ème trimestre 2...Bertrand Jonquois
L’ARCEP publie aujourd’hui les résultats de son observatoire du marché des communications électroniques (services mobiles) en France pour le 3ème trimestre 2012.
Le nombre de clients des services mobiles atteint 72,0 millions au 30 septembre 2012, ce qui correspond à un taux de pénétration de 110,3% de la population au niveau national (métropole et outre-mer). Le parc total augmente de 7,4% en un an, soit le plus fort taux de croissance annuelle enregistré depuis dix ans. L’Autorité vient de publier l'Observatoire des marchés des communications électroniques - services mobiles au 3ème trimestre 2012
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
The eTail European Ecommerce Trends Report
1. 2 0 1 2 / 2 0 1 3 e Ta i l E u r o p e T r e n d R e p o r t
2. etail 2012/2013 benchmarking report
Table of Contents
About this Report 3
Study Results 4
About WBR 10
About eTail Europe 11
Be a Part of eTail Europe 2013, Register Now! 12
The goal of the 2012/2013 eTail Europe Trend Report is
to establish an industry benchmark
for digital marketers at multi-channel retail companies
in Europe or with international business presence
3. etail 2012/2013 benchmarking report
“As always it’s full of interesting
people and subject matters. For us,
About this Report
it’s the exact location and crowd The team behind Worldwide Business Research’s eTail Europe conference – with help from
we would like to address and be an advisory board of senior-level executives from international retail companies – created
a benchmarking questionnaire distributed to eTail Europe’s 2012 audience of multi-channel
[around] and will definitely be retail marketers. The survey was distributed at the London conference, where more than
there next year!” 115 marketing executives from retail brands answered questions about what channels were
growing, the challenges of internationalization and mobile commerce, and more.
Nile Younis, Sales Manager/Business
Development EMEA, Global Collect “Very clearly the biggest hurdle in Ecommerce remains change [and] change
management,” said Thilo Bendler, VP, Otto Group, in his analysis of the results of the
following report. Otto Group is a worldwide retail trust with 11.6 billion EUR revenues from 123
companies. “For most this is the unwillingness to change within the companies and less
from the consumer side,” Bendler continued.
The goal of the survey was to understand where digital marketers in Europe (or those
looking to expand to Europe) stand on some of the retail industry’s biggest issues. The
report also delivers analysis of the revealed trends from executives at companies like
Forrester Research, Schuh and Waitrose. Results to this study determine trends and
marketing successes, as well as areas in need of further development and investigation in
the multi-channel retail market across Europe.
The roles of those answering the questionnaire ranged from Chief Marketing Officer to
President to SVP of Direct Marketing and Manager of Social Media Marketing, to name a
few. Respondents represented companies like House of Fraser, Vonage, Hotels.com, Tesco,
TopMan and more.
See how your firm compares to your peers and competitors by viewing the results and
analysis throughout this report. Results begin on page four.
4. etail 2012/2013 benchmarking report
1 What do you see as the
biggest growth area for
online retailers in general
over the next 24 months? 10% 37% 54%
Social International Mobile
Media Growth
The majority of those surveyed say mobile as
the biggest growth area for online retailers,
though international growth was a close second
2 with many retailers viewing that as a potential
What are the biggest 41% for investment in the next one to two years.
barriers the industry Too many choices
faces in the next 24 32%
months? Cost of technology
27%
People’s willingness to change
“I don’t know why 41% of respondents might see
too much choice as a barrier to progress in the
industry, but some people cannot prioritise.”
Sean McKee,
Head of Ecommerce and Customer Services, Schuh
5. etail 2012/2013 benchmarking report
3 Which of the following
channels do you think
will change the most in
the next 24 months?
22% SOCIAL MEDIA
27% TELEVISION
51% MOBILE
European retailers see mobile as not only the “On what mediums will change over the next 24
biggest growth opportunity, but also the area months, I’m not surprised to see mobile as the biggest
that will change the most in the next one to but I think that Internet TV will really start to take
two years hold during this period – and also that it will be used
increasingly in tandem with tablets in the home.”
Robin Phillips, Director of Ecommerce, Waitrose
4 Where do you think
will be the biggest
international growth 72% 17% 9% 3%
area in the next 24 Asia Latin
America
Western
Europe
US
months?
When asked which countries or regions had the most potential for growth
for retail in the coming 24 months, online retailers overwhelmingly chose
Asia. Latin America was the next choice, but only 17% chose this region
while 72% chose Asia.
6. etail 2012/2013 benchmarking report
5 For what purpose do
you find social media
most beneficial? 37% Customer Service
30% CRM Strategy
“I don’t see enough good social CRM
technology to actually see CRM as an end
26%
goal. There are a few options, but very
expensive and still require moderate tech Customer
know-how for now.”
Xavier de Lecaros-Aquise,
Acquisition
Co-Founder/COO, Girl Meets Dress.com
7% Sales
Channel
While Twitter and Pinterest are
certainly gaining ground with
online retailers, Facebook still
dominates, with 64% of retailers
6 Which social platform saying that it will continue to be
the most significant for the next
do you think will be one to two years.
the most significant
for retail in the next
24 months, in terms of
influence over revenue
and/or profit?
4% 14% 18% 64%
Foursquare Twitter Pinterest Facebook
7. “Social initiatives need to get more
sophisticated if they are really going to
drive sales. While social media marketing
campaigns are a common component of any
marketing strategy now, social selling has
still yet to make a mark. Social initiatives
need to become more product-specific,
building on the social merchandising
approaches that leaders such as Marks
and Spencer and French Connection have
adopted.”
Martin Gill,
Principal Analyst, Ecommerce and Channel Strategy,
Forrester Research
8. etail 2012/2013 benchmarking report
80% of retailers
7 Which of the surveyed predict
that consumers
following will will use mobile
devices mostly
consumers be most for social media
inclined to use mobile and online
shopping over the
devices for over the next 24 months.
next 24 months?
“Although mobile buyers are still early
adopters right now, and may only
represent a tiny portion of overall sales
at least for the next couple of years, many
e-Business executives are reporting a
significant uplift in traffic to their sites
from mobile devices. Mobile will rapidly
become a core touch point for shoppers
as they browse and explore products.
2% 17% 39% 41%
Revenue alone cannot be taken as an
indicator of importance.”
Martin Gill, Principal Analyst, Forrester Scanning Mobile Online Social Media
Products Payment Shopping
in Store
8 What is your biggest
challenge in terms of 41% Logistics
international expansion?
32% Regulations, Taxes, Tariffs, etc.
18% Marketing
The biggest challenge for retailers wanting
to expand internationally continues to be
8% Payment logistics. 41% of those surveyed said they
Systems
still struggle with it. 32% said regulations
and taxes are the biggest hurdles to
international expansion.
9. etail 2012/2013 benchmarking report
9 Where are you 64%
currently focusing
your mobile efforts and
resources?
14% 14% 8%
Mobile Site Tablet Site Linking The Mobile App
Development Development Experience with Development
the In-Store
Experience
10 How long do you
think it will be before
the industry sees a 15% 3%
12 Months 5 Years
mainstream uptake in NFC,
cloud or other mobile 53%
payments at POS? 29% 24 Months
36 Months
“I think mobile will increasingly blur the
distinction between traditional in-store
retailing and online retailing. As smartphones
become enabled with payment [technology],
customers will increasingly incorporate them
into their repertoire of shopping missions and
will be disappointed if retailers don’t facilitate
for them across all their channels. I think what
this will drive retailers to do is to develop
a single view of the customer across all
channels and be able to recognise and reward
their loyalty at all touch points.”
Robin Phillips, Director of Ecommerce, Waitrose
said that it will
The large majority of retailers surveyed
il industry sees
take at least 24 months before the reta
the point of sale.
an uptake in mobile payment types at
10. etail 2012/2013 benchmarking report
About WBR
“The meeting has been “A really interesting
great. I met with a lot of my assortment of information,
vendors, and being a B2B speakers and suppliers to
company, it has been fantastic convert a wide breadth of
collaborating with B2C innovation in the Ecommerce WBR is the world’s biggest large-scale conference
companies to compare and world.” company and part of the PLS group, one of the world’s
contrast!” Hayley Meenan-Wilkin, leading providers of strategic business intelligence
Daniel Peters, Head of Web Operations,
with 16 offices worldwide. Our conference divisions
Onsite Marketing Manager Europe, Tesco.com
consistently out-perform their industry sector
Office Depot
competitors on the quality of the events we produce
and the relationships we nurture with both attendees
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address and be [around] and will definitely be there next year!” annual conferences – a true “Who’s Who” of today’s
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11. About eTail Europe
eTail is the premier Ecommerce event in In just three days, attendees will learn to create a consistent and personal experience
Europe, featuring 60 sessions and 400+ across all channels, enhance their conversion rates, improve customer loyalty,
senior level attendees in the UK and and drive sales. The complete agenda, list of speakers and registration details are
European retail market. available at www.etaileurope.com.
“I’ve been coming to eTail Europe for
four years now. It is the best conference
of its kind. With the thought leadership
and senior level of the attendees, it is
the best Ecommerce event out there!”
Vincent Potier, Managing Director, Vonage
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12. 24 – 26 June, 2013,
QEII Conference Centre,
London
Want to be a part
of next year’s
Click here to Register Now!* GO
eTail Europe Why else should you attend
eTail Europe 2013?
Trend Report? 4 After hearing more thanto come backfrom more than 60 retail
50 sessions
speakers, you’re bound with something that can
Make sure you’re help your business.
there in 2013 4 With 26 countries represented at the conference in 2012, it’s a truly
international event where you’ll learn to rethink your marketing
strategies.
4 93%think thatattendees saidlike it in recommend it to colleagues.
We
of 2012
means you’ll
they’d
2013 too.
*Call our customer services team to get the best available discounts for your firm at + 44 2 07 368 9590, or email us at etaileurope@wbresearch.com