ABSTRACT:This study aims to analyze the influence of service quality of tourist facilities on visitor
satisfaction at tourist destinations Panjang Island, Pulau Banyak District, Aceh Singkil Regency. This research is
a quantitative descriptive type, collecting data using questionnaires and observation as well as studying the
literature, the results of the research are measured using a Likert scale which is described and interpreted on a
theoretical basis. The results of this study found that the service quality of Panjang Island tourism facilities was
in the good category by influencing visitor satisfaction by 36.6% in the satisfied category which had
implications for increasing the number of tourist visits each year.
KEYWORDS : Tour, Amenitas, Means, Visitors, Quality, Service, Satisfaction
THE ROLE OF IMAGE DIMENSIONS, SATISFACTION, INTEREST AND LOYALTY OF VISITORS ...IAEME Publication
This study aims to analyze the influence of open space tourism on regional
development (regional development) through visitor satisfaction (image), image or
tourist image (destination image), and the interests and loyalty of visitors (intention
and loyalty). This research was conducted in several Panatapan spots as open-air
tourist spaces in Simalungun Regency, North Sumatera, and Indonesia with 313
respondents. The data sources used are primary and secondary data obtained through
questionnaires and documentation. Analysis of the data used in this study using
Structural Equation Modeling (SEM) with SmartPLS 3.0 tools. The results of the
study show the importance of developing open-air tourism through the development of
tourism images, tourist satisfaction, and interest and visitor loyalty, in supporting
regional development in Simalungun District
The purpose of the research was to analyse the influence of the implementation of
Sapta Pesona policy on The quality of community tourism service at Tiga Ras
Simalungun North Sumatera. The method of research used combination between
quantitative and qualitative method. The research samples were the community
around tourism site Tiga Ras Simalungun North Sumatera as much as 110 head of
family. The data collected by library research includes documentation study and field
research by giving question are, observation and interview. Data analyzed by Product
Moment from Pearson and Multiple Regression Analysis. The research concluded that
there was positive and significant influence between the implementation of Sapta
Pesonapolicy on the quality of community tourism service at Tiga Ras Simalungun
North Sumatera. This research recommends the need to enhance communication,
disposition, resources and bureaucratic structure of Sapta Pesona so that the quality
of community tourism
This document summarizes a study on tourism development strategies in Konawe District, Southeast Sulawesi Province, Indonesia under local autonomy. It first outlines the study's objectives to analyze the vision, potential attractions, SWOT analysis, development factors, and strategies of Konawe tourism. It then reviews concepts of strategic management, tourism development, and issues facing tourism locally. Key points identified include Konawe's underexploited tourism potential, need for strategic planning to maximize benefits and address threats. The strategies proposed are developing products, promotion, human resources, investment, and environment.
Promotion and marketing has been done by the business actors in the field of tourism
through the delivery of cultural delegations as well as through the global internet
communication network. At the provincial level, almost all tourism business actors such
as hotels, tourist destinations, and tourism travel bureaus, have websites to support
promotional activities and marketing of tourism products. The website was developed for
the purpose of disseminating information on Indonesian tourism products and attracting
tourists as much as possible to visit tourism destinations. Currently tourism websites are
generally built apart from each other so that sometimes inform the same tourism products
but not complete and not support each other. Nevertheless the existence of the website
has not been optimal in boosting the increase in the number of tourists visiting Indonesia,
even when compared with neighboring countries the number of foreign tourists who come
to Indonesia is still relatively low. The current information technology enables
collaboration between websites so as to increase the chance of tourism information
access for potential tourists both at home and abroad and impact on the increase of tourist
visit. This paper aims to see the potential use of web and data communications
technologies currently available to enhance the promotion and promotion of digital
tourism. The method used is literature study, document study of tourism legislation and
field survey to study the potential utilization of information and communication
technology relevant to collaboration model and its implementation. The expected result
is the recommendation of the strategy of tourism websites development and their
implementation of collaboration at the provincial level so as to have an impact on the
increasing number of tourists visiting the province
This document discusses a study on tourist experiences in Britania Islands, San Agustin, Surigao del Sur in the Philippines. The study will examine the motivation of tourists visiting Britania Islands, including their reasons for visiting and length of stay. It will also look at the activities tourists participate in and their level of satisfaction. The goal is to identify ways to improve the tourist experience and support local tourism industry and heritage preservation. The scope is limited to traveling tourists in Britania Islands in 2015-2016. The findings aim to benefit local government, resort owners, the hospitality industry, and the community.
The document provides an overview of Himachal Pradesh Tourism Development Corporation Limited (HPTDC). It discusses HPTDC's vision, mission, objectives and organizational structure. HPTDC aims to expand quality tourism infrastructure in Himachal Pradesh and provide world-class facilities to tourists. It operates hotels, restaurants, transport services and markets tourism products across the state. The document also outlines HPTDC's various departments and their key functions in managing accommodation, conferences, marketing, transportation and other services.
The document provides an overview of the Himachal Pradesh Tourism Development Corporation including its vision, mission, objectives, products and services. HPTDC was formed in 1972 as a state government organization to provide tourism services and develop infrastructure in Himachal Pradesh. The corporation operates numerous hotels, restaurants, and other tourism facilities across the state and works to promote local culture, attractions, and economic development of the tourism industry.
Tourism an oppurtunity for community developmentAbby Varghese
Tourism can benefit local communities in several ways if managed properly. Economically, tourism creates many direct and indirect jobs for local communities, increases income and revenue, and leads to infrastructure development. Socially, tourism improves quality of life for host communities through facilities, healthcare, and preserving cultural traditions. It also culturally benefits visitors by enhancing appreciation of other cultures. Environmentally, tourism contributes to conservation by directly funding protected areas and raising environmental awareness, as natural attractions must be preserved to keep the tourism industry viable. Overall, tourism can drive community development when revenues support local communities and priorities.
THE ROLE OF IMAGE DIMENSIONS, SATISFACTION, INTEREST AND LOYALTY OF VISITORS ...IAEME Publication
This study aims to analyze the influence of open space tourism on regional
development (regional development) through visitor satisfaction (image), image or
tourist image (destination image), and the interests and loyalty of visitors (intention
and loyalty). This research was conducted in several Panatapan spots as open-air
tourist spaces in Simalungun Regency, North Sumatera, and Indonesia with 313
respondents. The data sources used are primary and secondary data obtained through
questionnaires and documentation. Analysis of the data used in this study using
Structural Equation Modeling (SEM) with SmartPLS 3.0 tools. The results of the
study show the importance of developing open-air tourism through the development of
tourism images, tourist satisfaction, and interest and visitor loyalty, in supporting
regional development in Simalungun District
The purpose of the research was to analyse the influence of the implementation of
Sapta Pesona policy on The quality of community tourism service at Tiga Ras
Simalungun North Sumatera. The method of research used combination between
quantitative and qualitative method. The research samples were the community
around tourism site Tiga Ras Simalungun North Sumatera as much as 110 head of
family. The data collected by library research includes documentation study and field
research by giving question are, observation and interview. Data analyzed by Product
Moment from Pearson and Multiple Regression Analysis. The research concluded that
there was positive and significant influence between the implementation of Sapta
Pesonapolicy on the quality of community tourism service at Tiga Ras Simalungun
North Sumatera. This research recommends the need to enhance communication,
disposition, resources and bureaucratic structure of Sapta Pesona so that the quality
of community tourism
This document summarizes a study on tourism development strategies in Konawe District, Southeast Sulawesi Province, Indonesia under local autonomy. It first outlines the study's objectives to analyze the vision, potential attractions, SWOT analysis, development factors, and strategies of Konawe tourism. It then reviews concepts of strategic management, tourism development, and issues facing tourism locally. Key points identified include Konawe's underexploited tourism potential, need for strategic planning to maximize benefits and address threats. The strategies proposed are developing products, promotion, human resources, investment, and environment.
Promotion and marketing has been done by the business actors in the field of tourism
through the delivery of cultural delegations as well as through the global internet
communication network. At the provincial level, almost all tourism business actors such
as hotels, tourist destinations, and tourism travel bureaus, have websites to support
promotional activities and marketing of tourism products. The website was developed for
the purpose of disseminating information on Indonesian tourism products and attracting
tourists as much as possible to visit tourism destinations. Currently tourism websites are
generally built apart from each other so that sometimes inform the same tourism products
but not complete and not support each other. Nevertheless the existence of the website
has not been optimal in boosting the increase in the number of tourists visiting Indonesia,
even when compared with neighboring countries the number of foreign tourists who come
to Indonesia is still relatively low. The current information technology enables
collaboration between websites so as to increase the chance of tourism information
access for potential tourists both at home and abroad and impact on the increase of tourist
visit. This paper aims to see the potential use of web and data communications
technologies currently available to enhance the promotion and promotion of digital
tourism. The method used is literature study, document study of tourism legislation and
field survey to study the potential utilization of information and communication
technology relevant to collaboration model and its implementation. The expected result
is the recommendation of the strategy of tourism websites development and their
implementation of collaboration at the provincial level so as to have an impact on the
increasing number of tourists visiting the province
This document discusses a study on tourist experiences in Britania Islands, San Agustin, Surigao del Sur in the Philippines. The study will examine the motivation of tourists visiting Britania Islands, including their reasons for visiting and length of stay. It will also look at the activities tourists participate in and their level of satisfaction. The goal is to identify ways to improve the tourist experience and support local tourism industry and heritage preservation. The scope is limited to traveling tourists in Britania Islands in 2015-2016. The findings aim to benefit local government, resort owners, the hospitality industry, and the community.
The document provides an overview of Himachal Pradesh Tourism Development Corporation Limited (HPTDC). It discusses HPTDC's vision, mission, objectives and organizational structure. HPTDC aims to expand quality tourism infrastructure in Himachal Pradesh and provide world-class facilities to tourists. It operates hotels, restaurants, transport services and markets tourism products across the state. The document also outlines HPTDC's various departments and their key functions in managing accommodation, conferences, marketing, transportation and other services.
The document provides an overview of the Himachal Pradesh Tourism Development Corporation including its vision, mission, objectives, products and services. HPTDC was formed in 1972 as a state government organization to provide tourism services and develop infrastructure in Himachal Pradesh. The corporation operates numerous hotels, restaurants, and other tourism facilities across the state and works to promote local culture, attractions, and economic development of the tourism industry.
Tourism an oppurtunity for community developmentAbby Varghese
Tourism can benefit local communities in several ways if managed properly. Economically, tourism creates many direct and indirect jobs for local communities, increases income and revenue, and leads to infrastructure development. Socially, tourism improves quality of life for host communities through facilities, healthcare, and preserving cultural traditions. It also culturally benefits visitors by enhancing appreciation of other cultures. Environmentally, tourism contributes to conservation by directly funding protected areas and raising environmental awareness, as natural attractions must be preserved to keep the tourism industry viable. Overall, tourism can drive community development when revenues support local communities and priorities.
A Report on HPTDC UNIT Hotel Shiwalik .docxamit180229
This Educational report is about Hotel The Shiwalik a unit of HPTDC [Himachal Pradesh Tourism Development and Corporation] . This report contains a briefly information about himachal tourism industry and their hotel
Destination Management Public Sector and Tourism Policy Destination Image Development Attributes of Destination Destination Planning Destination Development and Sustainable Future
Visitor’s Evaluation on Facilities and Services Using ImportancePerformance A...iosrjce
IOSR Journal of Environmental Science, Toxicology and Food Technology (IOSR-JESTFT) multidisciplinary peer-reviewed Journal with reputable academics and experts as board member. IOSR-JESTFT is designed for the prompt publication of peer-reviewed articles in all areas of subject. The journal articles will be accessed freely online.
This document summarizes a study on the effects of investment in the tourism sector of Qhorveh City, Iran. The study found:
1) Investment in tourism was positively correlated with new employment opportunities, supporting the first hypothesis.
2) Investment in tourism was positively correlated with attracting government budgets, supporting the second hypothesis.
3) Investment in tourism was positively correlated with promoting culture, supporting the third hypothesis.
The study used questionnaires with 80 participants and found statistical support for all three hypotheses about relationships between tourism investment and employment, budgets, and culture.
This document presents a framework for developing health and well-being tourism destinations. It outlines key factors for destination competitiveness including natural assets, culture, authenticity and quality services. It also describes essential aspects of destination management and development such as strategic planning, brand identity, infrastructure development and responding to trends. The framework is intended as a guide for public-private cooperation to create sustainable and customer-oriented health and well-being destinations.
The document discusses Indonesia's government contribution to developing tourist attractions. It notes that tourism in Indonesia grew significantly from 1969 to 2008, but experienced setbacks due to events like the 2002 Bali bombings. It identifies factors inhibiting tourism development like lack of community participation and limited infrastructure. The government can improve tourism by promoting undiscovered destinations, issuing visa-free policies, improving transportation between areas, and collaborating with investors on infrastructure and facilities. Developing tourism involves the community to create jobs and economic growth while addressing challenges of budgets, coordination, and human resources.
The document discusses the components of the tourism and hospitality industry. It identifies five main categories: natural resources, infrastructure, hospitality resources, transportation and superstructure, and hospitality training. Natural resources include the physical characteristics that attract visitors to a destination. Infrastructure consists of underground and surface development like transportation, utilities, and facilities. Hospitality resources refer to the welcoming environment created for visitors. Transportation enables access to destinations. Superstructure comprises facilities specifically for visitors like accommodations and attractions. Hospitality training aims to develop positive attitudes among industry employees toward providing good service. The industry involves various direct and indirect providers and support services working together to serve travelers' needs.
Evolution of Tourism Policy in India: An overviewIRJET Journal
- India's tourism policy has evolved since independence, with the first formal policy announced in 1982 aimed at promoting sustainable tourism for economic growth and social benefits.
- Subsequent policies in the 1990s and 2000s continued to liberalize the tourism sector and encourage partnerships between the public and private sectors to develop tourism infrastructure and promote domestic and international tourism.
- The government has implemented various initiatives like the "Incredible India" campaign, developing tourist circuits and destinations, investing in infrastructure, and allowing 100% FDI in hospitality sectors.
Social media and optimization of the promotion of Lake Toba tourism destinati...CSITiaesprime
Tourism is one of the largest contributors to Indonesia's foreign exchange earnings, surpassing taxation, energy, and gas. This study seeks to investigate the use of social media to optimize the promotion of Lake Toba as a tourist destination, which has been impacted by the COVID-19 pandemic. Using interview techniques and live field observations, it was discovered that social media, particularly the Instagram platform, play a significant role in promoting Lake Toba tourism. The Department of Culture and Tourism of the North Sumatra Province uses landscape photography as its primary promotion method, which has proved to be more effective and interesting than conventional methods such as the distribution of brochures or the use of manuals. The capture procedure and techniques for landscape photography were carried out by professional photographers in collaboration with the Department of Culture and Tourism of the North Sumatra Province. In addition to providing information, tourism sumut's Instagram account functions as a platform to raise public awareness about Lake Toba tourism and as a promotional medium for North Sumatra's tourist attractions on an international scale. Department of Culture and Tourism of the North Sumatra Province collaborates with travel agencies and local communities to disseminate Lake Toba tourism information.
The document describes the Tourist Assistance Services Program implemented by the Pangasinan Tourism and Culture Office (PTCAO). The program aims to provide tourist information, tour coordination and guiding services to visitors of Pangasinan province. It coordinates with relevant government departments to plan recommended itineraries for officials and provide a convenient travel experience for Pangasinan visitors. The program staff and tour guides are trained to handle different visitor needs. Services include tour coordination, guiding and assistance. Marketing materials promote Pangasinan's culture, history and destinations. The program has seen increased visitor numbers and is recognized as an innovative initiative.
Factors Influencing Domestic Tourism in Tanzania: A Case of Arusha CityAI Publications
Domestic tourism is practiced worldwide. It greatly contributes to the number of visiting tourists and the national economy as well. However, it is still invisible and inadequately documented. This study intended to bridge this gap of knowledge by investigating the factors influencing domestic tourism using Arusha City, Tanzania as a case study. The study employed both qualitative and quantitative methods in data collection using semi-structured interviews and questionnaires respectively. A sample of 80 people was selected from a total population of 400 employees in eight different institutions in Arusha City. The Statistical Package for Social Scientists (SPSS), inferential and descriptive tools were used to analyse data. From this study, it was found that the major factors affecting domestic tourism in Tanzania include relatively high tax rate in the country compared to the other neighboring countries’ safaris, the cost charged for tourism services is generally unaffordable, the cost for food and drinks at attraction sites was found unaffordable, and there is low awareness of the available tourists' attractions. The study concluded that the major challenges facing domestic tourism in Tanzania are low awareness, poor quality of services provided to domestic tours, and few people having less interest in visiting the tourist attraction. The study recommends increased awareness on part of the policymakers, involvement of many stakeholders in the tourism sector, and academic institutions to develop new programs which allow students to have time to visit different attractions present in their region to instill enthusiasm in tourism industry.
The document discusses carrying capacity and sustainable tourism development in Varanasi, India. It identifies several key tourism resources in Varanasi, including temples, the Ganges River, and ghats. It then outlines factors that determine carrying capacity, such as the characteristics of the locality, type of tourism, and tourism/environment interface. Several drivers that influence carrying capacity are analyzed, including institutional, regulatory, economic, and organizational drivers. Finally, potential indicators for measuring carrying capacity and sustainable tourism development are proposed.
This document discusses tourist destinations, including their concept, evolution, elements, and life cycle. It provides details on the following key points:
1) A tourist destination is a place that has attractions, accessibility, and accommodations that make it appealing for visitors. Destinations evolve over time through tourism development and marketing efforts.
2) The main elements that comprise a tourist destination include attractions, accessibility, amenities, activities, authenticity, ambience, and available packages. Natural and cultural attractions are the core draws.
3) Butler's tourist area life cycle model outlines six stages of development for destinations - exploration, involvement, development, consolidation, stagnation, and decline - as visitor numbers and impacts fluctuate over
This document provides an overview of tourism in India. It begins by defining tourism and discussing international tourism statistics such as the top destinations worldwide based on arrivals and earnings. It then discusses India's potential as a tourist destination due to its diverse landscapes, cultures, and heritage. Some key types of tourism in India are mentioned like heritage, ecotourism, adventure, wildlife, pilgrimage, and medical tourism. Government policies to promote tourism in India are also briefly outlined. The main points are that tourism is an important industry for India's economy and foreign exchange earnings, and that the country is expected to become a leading tourism destination in South Asia by 2020 due to its variety of offerings.
Chau Thanh District, Hau Giang Province, has diverse tourism resources. The local authority has
been orienting the tourism industry as an important economic sector. However, tourism-oriented products have
not been determined yet. The tourism resource exploitation is not commensurate with the potentials and
advantages of the district. This study focuses on assessing tourism resources and tourism development
potentials, thereby proposing solutions to exploit the tourism potentials of Chau Thanh District, Hau Giang
Province.
Tourism Brand and Strategy for Sustainable Tourism Development of Bongabon, N...IJAEMSJORNAL
This study identified problems encountered in tourism sustainability in Bongabon, Nueva Ecija. This covered the areas of economic, environmental and tourism managements aspects. Business’ years of operation and services offered in tourist spots were also identified in this study. This research study used a descriptive research design, and a structured interview is used as data collection tool. Participants of the study were 5 selected owners or member of association in different tourist spots in Bongabon, Nueva Ecija. Based on the research study, tourism management aspect has the highest percentage of problems encountered, this includes the factors of crowd management and LGU and owner’s participation; environmental aspect has the second highest percentage of problems encountered, this area includes nature deterioration and preservation, pollution, and construction of tourism facilities and infrastructure development; and economic aspect has the least percentage of problems encountered which includes the factors of livelihood, income and employment. Environmental Aspect is an element of an organization's activities, products or services that can interact with the environment. There are two types of environmental aspects: (i) Direct Environmental Aspect Activities over which a company can be expected to have an influence and control. For example, emissions from processes. (ii) Indirect Environmental Aspect Actual or Potential activities over which the organization can be expected to have an influence, but no control. The economic aspect refers to the importance of social responsibility, broad consideration of society and businesses, contribution to public interest, and corporate voluntary participation.
This document discusses tourism in India and Tamil Nadu. It provides information on the meaning of tourism, its importance as an economic driver, and key government policies and targets to promote tourism growth. Specifically, it aims to increase India's share of international tourist arrivals to 1% by 2016 through initiatives like infrastructure development, skill training, marketing, and public-private partnerships. It also outlines Tamil Nadu's diverse tourism offerings and potential to enhance income, employment, and inclusive development through sustainable tourism promotion.
OVERVIEW OF RESPONSIBLE TOURISM –IN CONTEXT TO TOURIST DESTINATIONS IN INDIAIRJET Journal
This document provides an overview of responsible tourism in the context of tourist destinations in India. It defines key terms like tourism, tourists, sustainable tourism, and responsible tourism. It discusses the impacts of tourist behavior on Indian destinations, like littering and damaging cultural sites. Some examples of negative impacts include beaches being closed due to waste and restrictions at places like temples and the Taj Mahal. The document also offers tips for being a responsible tourist, like respecting local culture and minimizing environmental impacts. It highlights some models of responsible tourism in India, such as community-based initiatives in Kerala and Uttarakhand. The conclusion emphasizes the need for responsible tourist behavior to ensure sustainable development and preservation of destinations and local communities.
Sitting Posture Monitoring System using Image ClassificationIRJET Journal
This document provides an overview of responsible tourism in the context of tourist destinations in India. It defines key terms like tourism, tourists, sustainable tourism, and responsible tourism. It discusses the impacts of tourist behavior on Indian destinations, like littering and damaging cultural sites. Some examples of negative impacts include beaches being closed due to waste and restrictions at places like temples and the Taj Mahal. The document also offers tips for being a responsible tourist, like respecting local culture and minimizing environmental impacts. It highlights some models of responsible tourism in India, such as community-based initiatives in Kerala and Uttarakhand. The conclusion emphasizes the need for responsible tourist behavior to ensure sustainable development and preservation of destinations and local communities.
STUDY ON THE DEVELOPMENT STRATEGY OF HUZHOU TOURISMAJHSSR Journal
ABSTRACT: Huzhou has rich tourism resources, as early as a considerable development since the reform and
opening up, especially in recent years, Huzhou tourism has ushered in a new period of development
opportunities. At present, Huzhou tourism has become one of the most characteristic tourist cities on the East
China tourism line. With the development of Huzhou City, the tourism industry has been further improved, and
the tourism degree of the whole city has further increased the transformation and upgrading of the tourism
industry. However, the development of tourism in Huzhou City still lags far behind the tourism development of
major cities in East China. This round of research mainly analyzes the current development of tourism in
Huzhou City, on the basis of analyzing the specific situation, pointed out that the current development of
Huzhou tourism problems, and then analyzes these problems one by one, and put forward some specific
solutions, so as to promote the further rapid development of tourism in Huzhou City.
KEYWORDS:Huzhou; Travel; Development
Enhancing Losari Beach Exploration: Augmented Reality for Immersive Visualiza...AJHSSR Journal
ABSTRACT: South Sulawesi, commonly known as Makassar, boasts rich cultural heritage and customs,
making it a prominent destination for tourism. Among its attractions, Losari beach stands out as a focal point for
visitors seeking to explore the city's natural beauty and cultural offerings. In this context, leveraging modern
technology such as augmented reality presents an innovative approach to showcasing Losari beach to potential
tourists. This research endeavors to introduce tourism assets in a more visually captivating manner through the
use of augmented reality. Utilizing software tools like Unity and Adobe Illustrator, the study focuses on creating
an immersive experience where tourists can interact with virtual representations of Losari beach. By simply
pointing their mobile phone cameras at designated markers or using barcode scanners, tourists can access
augmented reality features embedded within the application. The findings of this research aim to provide
valuable information, particularly for foreign tourists, about Losari beach, positioning it as a compelling
destination within South Sulawesi's diverse array of tourist attractions. Through this technological innovation,
the study seeks to enhance the visibility and appeal of Makassar city's tourism offerings on a global scale.
KEYWORDS: Visualizing, Losari Beach, Augmented Reality
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A Report on HPTDC UNIT Hotel Shiwalik .docxamit180229
This Educational report is about Hotel The Shiwalik a unit of HPTDC [Himachal Pradesh Tourism Development and Corporation] . This report contains a briefly information about himachal tourism industry and their hotel
Destination Management Public Sector and Tourism Policy Destination Image Development Attributes of Destination Destination Planning Destination Development and Sustainable Future
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IOSR Journal of Environmental Science, Toxicology and Food Technology (IOSR-JESTFT) multidisciplinary peer-reviewed Journal with reputable academics and experts as board member. IOSR-JESTFT is designed for the prompt publication of peer-reviewed articles in all areas of subject. The journal articles will be accessed freely online.
This document summarizes a study on the effects of investment in the tourism sector of Qhorveh City, Iran. The study found:
1) Investment in tourism was positively correlated with new employment opportunities, supporting the first hypothesis.
2) Investment in tourism was positively correlated with attracting government budgets, supporting the second hypothesis.
3) Investment in tourism was positively correlated with promoting culture, supporting the third hypothesis.
The study used questionnaires with 80 participants and found statistical support for all three hypotheses about relationships between tourism investment and employment, budgets, and culture.
This document presents a framework for developing health and well-being tourism destinations. It outlines key factors for destination competitiveness including natural assets, culture, authenticity and quality services. It also describes essential aspects of destination management and development such as strategic planning, brand identity, infrastructure development and responding to trends. The framework is intended as a guide for public-private cooperation to create sustainable and customer-oriented health and well-being destinations.
The document discusses Indonesia's government contribution to developing tourist attractions. It notes that tourism in Indonesia grew significantly from 1969 to 2008, but experienced setbacks due to events like the 2002 Bali bombings. It identifies factors inhibiting tourism development like lack of community participation and limited infrastructure. The government can improve tourism by promoting undiscovered destinations, issuing visa-free policies, improving transportation between areas, and collaborating with investors on infrastructure and facilities. Developing tourism involves the community to create jobs and economic growth while addressing challenges of budgets, coordination, and human resources.
The document discusses the components of the tourism and hospitality industry. It identifies five main categories: natural resources, infrastructure, hospitality resources, transportation and superstructure, and hospitality training. Natural resources include the physical characteristics that attract visitors to a destination. Infrastructure consists of underground and surface development like transportation, utilities, and facilities. Hospitality resources refer to the welcoming environment created for visitors. Transportation enables access to destinations. Superstructure comprises facilities specifically for visitors like accommodations and attractions. Hospitality training aims to develop positive attitudes among industry employees toward providing good service. The industry involves various direct and indirect providers and support services working together to serve travelers' needs.
Evolution of Tourism Policy in India: An overviewIRJET Journal
- India's tourism policy has evolved since independence, with the first formal policy announced in 1982 aimed at promoting sustainable tourism for economic growth and social benefits.
- Subsequent policies in the 1990s and 2000s continued to liberalize the tourism sector and encourage partnerships between the public and private sectors to develop tourism infrastructure and promote domestic and international tourism.
- The government has implemented various initiatives like the "Incredible India" campaign, developing tourist circuits and destinations, investing in infrastructure, and allowing 100% FDI in hospitality sectors.
Social media and optimization of the promotion of Lake Toba tourism destinati...CSITiaesprime
Tourism is one of the largest contributors to Indonesia's foreign exchange earnings, surpassing taxation, energy, and gas. This study seeks to investigate the use of social media to optimize the promotion of Lake Toba as a tourist destination, which has been impacted by the COVID-19 pandemic. Using interview techniques and live field observations, it was discovered that social media, particularly the Instagram platform, play a significant role in promoting Lake Toba tourism. The Department of Culture and Tourism of the North Sumatra Province uses landscape photography as its primary promotion method, which has proved to be more effective and interesting than conventional methods such as the distribution of brochures or the use of manuals. The capture procedure and techniques for landscape photography were carried out by professional photographers in collaboration with the Department of Culture and Tourism of the North Sumatra Province. In addition to providing information, tourism sumut's Instagram account functions as a platform to raise public awareness about Lake Toba tourism and as a promotional medium for North Sumatra's tourist attractions on an international scale. Department of Culture and Tourism of the North Sumatra Province collaborates with travel agencies and local communities to disseminate Lake Toba tourism information.
The document describes the Tourist Assistance Services Program implemented by the Pangasinan Tourism and Culture Office (PTCAO). The program aims to provide tourist information, tour coordination and guiding services to visitors of Pangasinan province. It coordinates with relevant government departments to plan recommended itineraries for officials and provide a convenient travel experience for Pangasinan visitors. The program staff and tour guides are trained to handle different visitor needs. Services include tour coordination, guiding and assistance. Marketing materials promote Pangasinan's culture, history and destinations. The program has seen increased visitor numbers and is recognized as an innovative initiative.
Factors Influencing Domestic Tourism in Tanzania: A Case of Arusha CityAI Publications
Domestic tourism is practiced worldwide. It greatly contributes to the number of visiting tourists and the national economy as well. However, it is still invisible and inadequately documented. This study intended to bridge this gap of knowledge by investigating the factors influencing domestic tourism using Arusha City, Tanzania as a case study. The study employed both qualitative and quantitative methods in data collection using semi-structured interviews and questionnaires respectively. A sample of 80 people was selected from a total population of 400 employees in eight different institutions in Arusha City. The Statistical Package for Social Scientists (SPSS), inferential and descriptive tools were used to analyse data. From this study, it was found that the major factors affecting domestic tourism in Tanzania include relatively high tax rate in the country compared to the other neighboring countries’ safaris, the cost charged for tourism services is generally unaffordable, the cost for food and drinks at attraction sites was found unaffordable, and there is low awareness of the available tourists' attractions. The study concluded that the major challenges facing domestic tourism in Tanzania are low awareness, poor quality of services provided to domestic tours, and few people having less interest in visiting the tourist attraction. The study recommends increased awareness on part of the policymakers, involvement of many stakeholders in the tourism sector, and academic institutions to develop new programs which allow students to have time to visit different attractions present in their region to instill enthusiasm in tourism industry.
The document discusses carrying capacity and sustainable tourism development in Varanasi, India. It identifies several key tourism resources in Varanasi, including temples, the Ganges River, and ghats. It then outlines factors that determine carrying capacity, such as the characteristics of the locality, type of tourism, and tourism/environment interface. Several drivers that influence carrying capacity are analyzed, including institutional, regulatory, economic, and organizational drivers. Finally, potential indicators for measuring carrying capacity and sustainable tourism development are proposed.
This document discusses tourist destinations, including their concept, evolution, elements, and life cycle. It provides details on the following key points:
1) A tourist destination is a place that has attractions, accessibility, and accommodations that make it appealing for visitors. Destinations evolve over time through tourism development and marketing efforts.
2) The main elements that comprise a tourist destination include attractions, accessibility, amenities, activities, authenticity, ambience, and available packages. Natural and cultural attractions are the core draws.
3) Butler's tourist area life cycle model outlines six stages of development for destinations - exploration, involvement, development, consolidation, stagnation, and decline - as visitor numbers and impacts fluctuate over
This document provides an overview of tourism in India. It begins by defining tourism and discussing international tourism statistics such as the top destinations worldwide based on arrivals and earnings. It then discusses India's potential as a tourist destination due to its diverse landscapes, cultures, and heritage. Some key types of tourism in India are mentioned like heritage, ecotourism, adventure, wildlife, pilgrimage, and medical tourism. Government policies to promote tourism in India are also briefly outlined. The main points are that tourism is an important industry for India's economy and foreign exchange earnings, and that the country is expected to become a leading tourism destination in South Asia by 2020 due to its variety of offerings.
Chau Thanh District, Hau Giang Province, has diverse tourism resources. The local authority has
been orienting the tourism industry as an important economic sector. However, tourism-oriented products have
not been determined yet. The tourism resource exploitation is not commensurate with the potentials and
advantages of the district. This study focuses on assessing tourism resources and tourism development
potentials, thereby proposing solutions to exploit the tourism potentials of Chau Thanh District, Hau Giang
Province.
Tourism Brand and Strategy for Sustainable Tourism Development of Bongabon, N...IJAEMSJORNAL
This study identified problems encountered in tourism sustainability in Bongabon, Nueva Ecija. This covered the areas of economic, environmental and tourism managements aspects. Business’ years of operation and services offered in tourist spots were also identified in this study. This research study used a descriptive research design, and a structured interview is used as data collection tool. Participants of the study were 5 selected owners or member of association in different tourist spots in Bongabon, Nueva Ecija. Based on the research study, tourism management aspect has the highest percentage of problems encountered, this includes the factors of crowd management and LGU and owner’s participation; environmental aspect has the second highest percentage of problems encountered, this area includes nature deterioration and preservation, pollution, and construction of tourism facilities and infrastructure development; and economic aspect has the least percentage of problems encountered which includes the factors of livelihood, income and employment. Environmental Aspect is an element of an organization's activities, products or services that can interact with the environment. There are two types of environmental aspects: (i) Direct Environmental Aspect Activities over which a company can be expected to have an influence and control. For example, emissions from processes. (ii) Indirect Environmental Aspect Actual or Potential activities over which the organization can be expected to have an influence, but no control. The economic aspect refers to the importance of social responsibility, broad consideration of society and businesses, contribution to public interest, and corporate voluntary participation.
This document discusses tourism in India and Tamil Nadu. It provides information on the meaning of tourism, its importance as an economic driver, and key government policies and targets to promote tourism growth. Specifically, it aims to increase India's share of international tourist arrivals to 1% by 2016 through initiatives like infrastructure development, skill training, marketing, and public-private partnerships. It also outlines Tamil Nadu's diverse tourism offerings and potential to enhance income, employment, and inclusive development through sustainable tourism promotion.
OVERVIEW OF RESPONSIBLE TOURISM –IN CONTEXT TO TOURIST DESTINATIONS IN INDIAIRJET Journal
This document provides an overview of responsible tourism in the context of tourist destinations in India. It defines key terms like tourism, tourists, sustainable tourism, and responsible tourism. It discusses the impacts of tourist behavior on Indian destinations, like littering and damaging cultural sites. Some examples of negative impacts include beaches being closed due to waste and restrictions at places like temples and the Taj Mahal. The document also offers tips for being a responsible tourist, like respecting local culture and minimizing environmental impacts. It highlights some models of responsible tourism in India, such as community-based initiatives in Kerala and Uttarakhand. The conclusion emphasizes the need for responsible tourist behavior to ensure sustainable development and preservation of destinations and local communities.
Sitting Posture Monitoring System using Image ClassificationIRJET Journal
This document provides an overview of responsible tourism in the context of tourist destinations in India. It defines key terms like tourism, tourists, sustainable tourism, and responsible tourism. It discusses the impacts of tourist behavior on Indian destinations, like littering and damaging cultural sites. Some examples of negative impacts include beaches being closed due to waste and restrictions at places like temples and the Taj Mahal. The document also offers tips for being a responsible tourist, like respecting local culture and minimizing environmental impacts. It highlights some models of responsible tourism in India, such as community-based initiatives in Kerala and Uttarakhand. The conclusion emphasizes the need for responsible tourist behavior to ensure sustainable development and preservation of destinations and local communities.
Similar to The Effect of Service Quality of Tourism Facilities on Visitors Satisfaction (Case Study: Panjang Island, Pulau Banyak District, Aceh Singkil Regency) (20)
STUDY ON THE DEVELOPMENT STRATEGY OF HUZHOU TOURISMAJHSSR Journal
ABSTRACT: Huzhou has rich tourism resources, as early as a considerable development since the reform and
opening up, especially in recent years, Huzhou tourism has ushered in a new period of development
opportunities. At present, Huzhou tourism has become one of the most characteristic tourist cities on the East
China tourism line. With the development of Huzhou City, the tourism industry has been further improved, and
the tourism degree of the whole city has further increased the transformation and upgrading of the tourism
industry. However, the development of tourism in Huzhou City still lags far behind the tourism development of
major cities in East China. This round of research mainly analyzes the current development of tourism in
Huzhou City, on the basis of analyzing the specific situation, pointed out that the current development of
Huzhou tourism problems, and then analyzes these problems one by one, and put forward some specific
solutions, so as to promote the further rapid development of tourism in Huzhou City.
KEYWORDS:Huzhou; Travel; Development
Enhancing Losari Beach Exploration: Augmented Reality for Immersive Visualiza...AJHSSR Journal
ABSTRACT: South Sulawesi, commonly known as Makassar, boasts rich cultural heritage and customs,
making it a prominent destination for tourism. Among its attractions, Losari beach stands out as a focal point for
visitors seeking to explore the city's natural beauty and cultural offerings. In this context, leveraging modern
technology such as augmented reality presents an innovative approach to showcasing Losari beach to potential
tourists. This research endeavors to introduce tourism assets in a more visually captivating manner through the
use of augmented reality. Utilizing software tools like Unity and Adobe Illustrator, the study focuses on creating
an immersive experience where tourists can interact with virtual representations of Losari beach. By simply
pointing their mobile phone cameras at designated markers or using barcode scanners, tourists can access
augmented reality features embedded within the application. The findings of this research aim to provide
valuable information, particularly for foreign tourists, about Losari beach, positioning it as a compelling
destination within South Sulawesi's diverse array of tourist attractions. Through this technological innovation,
the study seeks to enhance the visibility and appeal of Makassar city's tourism offerings on a global scale.
KEYWORDS: Visualizing, Losari Beach, Augmented Reality
DEVELOPMENT STATUS AND COUNTERMEASURES OF TMALL DURING THE COVID-19 EPIDEMICAJHSSR Journal
ABSTRACT:China's e-commerce enterprises have developed rapidly, among which Tmall has become one of
the largest retail shopping websites in China.But in the past year, the Covid-19 epidemic has brought a huge
impact to Chinese e-commerce enterprises, and Tmall is no exception.Therefore, the development status of
Tmall in the new crown epidemic situation was analyzed, and the viewpoint was put forward :Tmall1 stabilized
the situation in the face of the epidemic situation and made a very correct countermeasures.The influence of this
epidemic on Tmall was deeply analyzed, and the conclusion was made: the new crown epidemic is both a
challenge and an opportunity forTmall.
KEYWORDS:Tmall; COVID - 19 outbreak ; The electronic commerce
Factors affecting undergraduate students’ motivation at a university in Tra VinhAJHSSR Journal
ABSTRACT: Motivation plays an important role in foreign language learning process. This study aimed to
investigate student’s motivation patterns towards English language learning at a University in Tra Vinh, and factors
affecting their motivation change toward English language learning of non-English-major students in the semester.
The researcher used semi-structured interview at the first phase of choosing the participants and writing reflection
through the instrument called “My English Learning Motivation History” adapted from Sawyer (2007) to collect
qualitative data within 15 weeks. The participants consisted of nine first year non-English-major students who learning
General English at pre-intermediate level. They were chosen and divided into three groups of three members each
(high motivation group; average motivation group; and low motivation group). The results of the present study
identified six visual motivation patterns of three groups of students with different motivation fluctuation, through the
use of cluster analysis. The study also indicated a diversity of factors affecting students’ motivation involving internal
factors as influencing factors (cognitive, psychology, and emotion) and external factors as social factors (instructor,
peers, family, and learning environment) during English language learning in a period of 15 weeks. The findings of
the study helped teacher understand relationship of motivation change and its influential factors. Furthermore, the
findings also inspired next research about motivation development in learning English process.
KEY WORDS: language learning motivation, motivation change, motivation patterns, influential factors, students’
motivation.
The Impact of Work Stress and Digital Literacy on Employee Performance at PT ...AJHSSR Journal
ABSTRACT :This research aims to analyze the correlation between employee work stress and digital literacy
with employee performance at PT Telkom Akses Area Cirebon, both concurrently and partially. Employing a
quantitative approach, the study's objectives are descriptive and causal, adopting a positivist paradigm with a
deductive approach to theory development and a survey research strategy. Findings reveal that work stress
negatively and significantly impacts employee performance, while digital literacy positively and significantly
affects it. Simultaneously, work stress and digital literacy have a positive and significant influence on employee
performance. It is anticipated that company management will devise workload management strategies to
alleviate work stress and assess the implementation of more efficient digital technology to enhance employee
performance.
KEYWORDS -digital literacy, employee performance,job stress, multiple regression analysis, workload
management
The Settlement of Construction Disputes Through Dispute Councils From the Per...AJHSSR Journal
ABSTRACT:This research differs from the practice of business activity in the construction services industry,
which may lead to construction disputes. The settlement of construction disputes is a consensus based on the
basic principle of debate. If the discussions between the parties do not reach an agreement, the parties may take
measures to resolve the dispute through the dispute council. Because the standard governing the disputes
committee was not fully regulated, they did not comply with the principle of legal certainty. Therefore, further
research was needed to establish a theoretical basis for regulating the disputes committee in settling construction
disputes. This research is a standard legal research using a legal regulatory, conceptual, and comparative
approach. The research results show that the ideal concept of resolving construction disputes through a dispute
council based on the value of legal certainty is to establish that the position of the dispute council is a special
court that has the authority to resolve construction disputes under construction services agreements. To realize
the position of the Court of Disputation as a special court, it must be based on the creation of philosophical
values, the creationof legislative regulations, and the creation of the institutional structure of the Court of
Disputation.
KEYWORDS-Construction Disputes, Dispute Council, Special Court
VALUES OF ORAL LITERATURE IN THE SOCIETY: A STUDY OF FOLKTALES OFOGBA IN RIVE...AJHSSR Journal
ABSTRACT : Oral literature is a creative work of art that portends high merit and has the creative use of
imagination in preliterate societies. It adopts the genres of literature: drama, prose and poetry in the oral milieu,
using performance as its hallmark. It thrives on the use of oral data because of its orality. This paper focuses on
the moral values or oral literature in the society using Ogba as a spring board. The study was carried out in
communities ofOgba. The population of the study consists of ten towns and village, in Ogba. The theoretical
framework used is Dell Hyme’s ethno-poetics because the works of oral literature relate to the society. This
paper concludes that oral literature serves to against all odds; communicate ideas, emotions, beliefs and
appreciation of life. The folktales in Ogba for instance, serve similar purpose through their
rendition/performance. Through the stories, the younger generation in Ogba society is familiarised with the
customs, traditions, and rituals prevalent in the society. This paper therefore recommends the use of oral
literature in all its genres to inculcate moral values and lessons to the teenagers and youths. Against this
background, Ogba (African) themselves must cease to regard oral literature as primitive and fetish.
KEYWORDS: Values, Oral Literature, Society, Ogba, Folktales
Pormalistikong Pagdalumat sa mga Tula ni Ron CanimoAJHSSR Journal
ABSTRACT: Nilayon ng pag-aaral na ito na masuri ang dalawampung (20) tula ni Ron Canimo gamit ang
pormalistikong dulog batay sa mga sumusunod na elemento: (a) Sukat at Tugma, (b) Talinghaga at
Simbolismo, (c) Imahen, (d) Tema, at (e) Diksiyon. Layunin din nitong mataya ang antas ng pagtanggap ng
ginawang pagsusuri gamit ang nabuong instrumento sa pagtataya nito. Sinunod dito ang Input-Process-Output
na balangkas ng pag-aaral at ginamitan ng kwantitatib-deskriptib-ebalwatib na pamamaraan. Sa pamamagitan
ng talatanungang ibinatay sa ginamit ni Morales (2014) na naimodipika ayon sa kahingian ng kasalukuyang
pag-aaral, tatlong (3) gurong eksperto ang nagsilbing tagataya dito na siyang tumiyak sa kahusayan ng nabuong
pagsusuri ng mananaliksik. Gamit ang Content Analysis, natuklasan na makabagong pamamaraan ang istilo na
ginamit ni Ron Canimo sa pagsulat ng mga tula. Lahat ng kanyang mga tula ay walang sinusunod na sukat at
tugma, may iba‟t ibang tayutay at simbolismong ginamit, magkaibang pandama ang pinagana dahil sa mga
imahe at paglalarawang ginawa, iba‟t ibang uri ng pag-ibig ang tinalakay at gumamit ng pormal, impormal o
kumbersasyonal na wika at makabagong istilo sa pagsulat ng tula. Gamit ang mean at standard deviation,
lumabas na “Mataas” ang antas ng pagtanggap sa kabuuan ng mga gurong eksperto na tumaya sa nabuong
pagsusuri. Lumabas din na “Mataas” ang antas ng kanilang pagtanggap sa nabuong pagsusuri batay sa mga
sumusunod na elemento: (a) Sukat at Tugma, (b) Talinghaga at Simbolismo, (c) Imahen, (d) Tema, at (e)
Diksiyon. Mula sa natayang pagsusuri at kinalabasan ng antas ng pagtanggap dito, naitala ang mga paksa sa
Junior High School Filipino na maaaring lapatan at gamitan ng nabuong pagsusuri.
KEYWORDS: Kumbensyunal, Pagdalumat, Pormalistiko, Ron Canimo, Tula
SCHOOL CULTURE ADAPTATION AMONG INDIGENOUS PEOPLES COLLEGE STUDENTS AT A PRIV...AJHSSR Journal
ABSTRACT: This qualitative study investigates the adaption experiences of indigenous college students at the
University of Mindanao, Matina-main campus. Eight major themes emerged, including difficulties with language
proficiency, online learning, classroom interaction, examination systems, grading procedures, school regulations,
resource accessibility, coping mechanisms, and future goals. Implications include the requirement for targeted
language proficiency and technology use support, an understanding of adaption processes, interventions to
improve resource accessibility, and equitable public administration policies. The study underlines the importance
of adaptation in various educational contexts, as well as the role of educators and legislators in creating inclusive
learning environments.
KEYWORDS: indigenous college students, adaptation, educational challenges, coping strategies
The effect of Institutional Ownership, Sales Growth and Profitability on Tax ...AJHSSR Journal
ABSTRACT: This research aims to test, analyze and obtain empirical evidence about the influence of
institutional ownership, sales growth and profitability on tax avoidance. The object of this research is
manufacturing companies in the consumer goods industry sector listed on the Indonesia Stock Exchange (BEI)
in 2018-2022. This research used quantitative research methods and causal research design. The sampling
technique in this research used non-probability sampling with purposive sampling as the basis for determining
the sample so that a sample of 55 samples was obtained. The data used is secondary data obtained from the
official website of the Indonesia Stock Exchange (BEI) during the 2018-2022 period. The data analysis method
used was multiple linear regression analysis with several tests such as descriptive statistical tests, classical
assumption tests, and hypothesis testing using SPSS version 26 statistical software. The results showed that the
institutional ownership variable has no effect on tax avoidance, while the sales growth and profitability has a
negative and significant effect on tax avoidance.
KEYWORDS: Institutional Ownership, Sales Growth, Profitability, Tax Avoidance
MGA ESTRATEHIYA SA PAGTUTURO KAUGNAY SA PASALITANG PARTISIPASYON NG MGA MAG-A...AJHSSR Journal
ABSTRAK: Ang mga estratehiya sa pagtuturo ay mahalagang kasangkapan sa paghahatid ng mabisang
pagtuturo sa loob ng silid. Tinukoy sa pag-aaral na ito ang antas ng kagustuhan ng mga mag-aaral sa pagsasadula,
pangkatang talakayan at paggawa ng mga koneksyon sa tunay na karanasan sa buhay bilang mga estratehiya sa
pagtuturo ng panitikan sa Filipino at pasalitang partisipasyon ng mga mag-aaral sa Baitang 7 ng Misamis
University Junior High School, Ozamiz City. Ang ginamit na disenyo sa pananaliksik na ito ay deskriptivcorrelational. Ang mga datos sa pag-aaral ay nagmula sa kabuuang populasyon na 120 na mag-aaral at tatlong
mga guro na tagamasid sa pasalitang partisipasyon ng mga mag-aaral. Ang Talatanungan sa Kagamitan sa
Pagtuturo ng Panitikan at Checklist batay sa Obserbasyon sa Pasalita na Partisipasyon ay ang instrumentong
ginamit sa pagkalap ng datos. Mean, standard deviation, Analysis of Variance at Pearson Product-Moment
Correlation Coefficient ang mga ginamit na estatistiko na sangkap. Inihayag sa naging resulta na ang tatlong piling
estratehiya sa pagtuturo ng panitikan sa Filipino ay may pinakamataas na antas ng kagustuhan ng mga mag-aaral.
Ang antas ng pakilahok ng mga mag-aaral sa paggamit ng tatlong estratehiya sa pagtuturo ng panitikan ay
pinakamataas na nagpapahiwatig na aktibong nakilahok ang mga mag-aaral sa mga gawain. Inihayag din na
walang makabuluhang kaibahan sa antas ng kagustuhan ng mga mag-aaral sa mga estratehiya sa pagtuturo ng
panitikan sa Filipino. Ito ay nangahulugan na gustong-gusto ng mga mag-aaral ang pagkakaroon ng mga
estratehiya sa pagtuturo. Walang makabuluhang kaugnayan ang kagustuhan sa mga estratehiya at antas ng
pakikilahok ng mga mag-aaral. Hindi nakaapekto sa kanilang pakikilahok ang anumang estratehiyang ginamit ng
guro.
KEYWORDS : estratehiya, karanasan, pagsasadula, pagtuturo, pangkatang talakayan
The Role of the Instruction of Reading Comprehension Strategies in Enhancing ...AJHSSR Journal
ABSTRACT :Throughout my studies and teaching English in different language centers and higher studies
institutions, I have come to conclude that students consider Reading comprehension as a nightmare that
frightens them and hinders their language acquisition in the Moroccan EFL Context. This may cause them to
develop an internal psychological obstacle that grows as their lack of the necessary instruments or tools to
overcome are not equipped with. They become lost and unaware about or unfamiliar with the necessary reading
comprehension strategies that could help them to face the problem of misunderstanding or non-understanding
of English texts. Respectively, this article which is only one part of my whole study aims at showing the effect
of teaching reading strategies in enhancing the S1 students‟ familiarity with reading strategies and raising their
frequency use. A sample of 283 University students in EFL context have been chosen randomly and have
attended the usual academic reading classes, yet only 76 are subject to this survey. 38 of them constitute the
experimental group who have attended the treatment regularly in one of the language centers and the other 38
participants are chosen randomly from the whole population to constitute the Control group. They all have
Psychosocial Factors and Deviant Behaviors of Children in Conflict with the L...AJHSSR Journal
ABSTRACT:This study aims to determine the relationship between psychosocialfactors and deviant
behaviors among children in conflict with the law (CICL) inDavao Region. The researchers want to discover the
prevalent factors thatdrive these children to their behaviors. Further, the study sought to determinethe
manifestation of psychosocial factors in terms of life satisfaction, emotionalsupport, self-esteem, and personality
traits. The study's data came from N-83children in conflict with the law (CICL) at the Regional Rehabilitation
Center forYouth (RRCY) in Bago Oshiro, Davao City; all respondents are male. This studyused a total
enumeration sampling technique due to the relatively smallpopulation size. The researchers adapted the
Psychosocial surveyquestionnaires by Zabriskie & Ward (2013) and by John and Srivastava (1999)as well as the
Deviant Behavior Variety Scale (DBVS) by Sanches et al. (2016).Through the use of a validated questionnaire,
the mean and standard deviationare determined. The researchers modified this questionnaire and translated itinto
the respondents' mother tongue (Cebuano) for them to comprehend itbetter. The study discovered no significant
relationship between psychosocialfactors and deviant behaviors of children in conflict with the law (CICL) in
theDavao Region
KEYWORDS :Children in Conflict with the Law (CICL), deviant behaviors, psychosocial factors
Entropy: A Join between Science and Mind-SocietyAJHSSR Journal
ABSTRACT: Entropy is join, intersection and interaction between natural science and human mind-society.
We proposed that if internal interactions exist in isolated systems, entropy decrease will be possible for this
system. Management in system is a typical internal interaction within the isolated system. The purpose of
management is to use regulating the internal interactions within the system, and to decrease the increasing
entropy spontaneously. We propose the principle of social civilization and the developing direction is: freedom
of thought, rule of action. Both combinations should be a peaceful revision and improvement of social rules and
laws. Different countries and nations, different religions and beliefs should coexist peacefully and compete
peacefully. The evolution of human society must be coevolution. Its foundation is the evolution of the human
heart and the human nature.
KEYWORDS: entropy, science, society, management, mind, evolution.
A Model of Disaster Resilience Among Colleges and Universities: A Mixed Metho...AJHSSR Journal
ABSTRACT :This research paper aimed to create a comprehensive framework for measuring disaster
resilience in colleges and universities. The study used a mixed method through Exploratory Factor Analysis
(EFA), which involved analyzing data from a survey questionnaire. The questionnaire was developed based on
in-depth interviews with 12 selected participants from the University of Mindanao, as well as relevant literature
and studies. It was reviewed and validated by 10 experts using a method called Content Validity Ratio (CVR).
This questionnaire was then administered to 400 students from 10 different colleges in University of Mindanao.
After conducting the Exploratory Factor Analysis and performing rotations and iterations, the researchers
identified five main constructs that characterize disaster resilience among colleges (1) disaster preparedness, (2)
disaster awareness, (3) community readiness, and (4) disaster management, (5) disaster resilience. The
researchers aimed to create an organization called “Council of College Disaster Volunteers (CCDV)” which
consist of student volunteers. These factors can be used to develop effective management strategies and
strengthen efforts in preventing and managing disasters and accidents.
KEYWORDS:content validity ratio, criminology, disaster resilience, disaster management, exploratory factor
analysis, and Philippines.
Environmental Struggles and Justice Among Lumad Farmers of Davao CityAJHSSR Journal
ABSTRACT : The study described the various environmental struggles experienced among the participants
and their status in accessing justice. The study followed a qualitative multiple-case study approach; the
participants are the Lumad farmers of Marilog, Davao City selected through a Critical sampling method and
aims to present the environmental violations experienced by the Lumad farmers in Davao City and how it
affected their families and sustenance further, their status in accessing justice is also explored. The study
concluded that the most common struggles the participant experience are Illegal logging and improper waste
disposal, which affect their farms, family, health, and income. Their preferred means to accessing justice is
through barangay settlement; the rigors of accessing courts, such as distance, expenses, fear of ruling, and the
hassle of being called to be present in court, are the most prevalent barriers that hinder the lead farmers from
accessing justice or seeking legal action. Nevertheless, the participants believed that the government would help
them in accessing justice.
KEYWORDS :access to justice, criminology,environmental justice, environmental struggles, lumadfarmers
CYBERBULLYING EXPERIENCES OF UNIVERSITY OF MINDANAO CRIMINOLOGY STUDENTSAJHSSR Journal
ABSTRACT:This paper explores the cyberbullying experiences among Criminology students at the
University of Mindanao. A simple random sampling method was used to distribute the study's online
questionnaire to the respondents and to survey the target population. This study has four hundred (400)
respondents, and the respondents are Criminology students at the University of Mindanao. The findings of this
study revealed that the level of cyberbullying experiences is sometimes manifested. On the other hand, the
cyberbullying experiences of the students indicate a moderate level, which indicates that the cyberbullying
experiences of the respondents are sometimes manifested. Also, the computations showed that among the
indicators presented, the highest mean is obtained in the psychological effect, which implies that there is a
significant effect of cyberbullying experiences of the respondents in terms of the Gender level of the
respondents. Therefore, respondents with a low level of cyberbullying experiences tend to have a moderate level
of cyberbullying experience. However, there is no significant effect in terms of age and year level of the
respondents according to the results regarding the psychological, emotional, and physical impact of
cyberbullying.
KEYWORDS :cyberbullying, emotional, experiences, psychological,physical effect, and simple random
sampling method.
A philosophical ontogenetic standpoint on superego role in human mind formationAJHSSR Journal
ABSTRACT: One of the most significant contributions of psychoanalysis to understand the human being is the
elaboration of a model about the mind from a topical and dynamic perspective. Freud explains the mind by the
constitution of the preconscious, conscious, and subconscious. Later, by three dynamic components: the id, the
ego and the superego. Such an organization of the psychic apparatus supposes not only individual elements, but
social influences along the process of hominization. In this paper, we recover the findings of the renowned
anthropologist Lewis Morgan, trying to link some of them to the psychoanalytic theory. Especially highlighting
the importance of superego in Haidt’s social intuitionism.
Keywords: evolutionism, intuitionism, psychoanalysis, Freud, Haidt, Morgan
Improving Workplace Safety Performance in Malaysian SMEs: The Role of Safety ...AJHSSR Journal
ABSTRACT: In the Malaysian context, small and medium enterprises (SMEs) experience a significant
burden of workplace accidents. A consensus among scholars attributes a substantial portion of these incidents to
human factors, particularly unsafe behaviors. This study, conducted in Malaysia's northern region, specifically
targeted Safety and Health/Human Resource professionals within the manufacturing sector of SMEs. We
gathered a robust dataset comprising 107 responses through a meticulously designed self-administered
questionnaire. Employing advanced partial least squares-structural equation modeling (PLS-SEM) techniques
with SmartPLS 3.2.9, we rigorously analyzed the data to scrutinize the intricate relationship between safety
behavior and safety performance. The research findings unequivocally underscore the palpable and
consequential impact of safety behavior variables, namely safety compliance and safety participation, on
improving safety performance indicators such as accidents, injuries, and property damages. These results
strongly validate research hypotheses. Consequently, this study highlights the pivotal significance of cultivating
safety behavior among employees, particularly in resource-constrained SME settings, as an essential step toward
enhancing workplace safety performance.
KEYWORDS :Safety compliance, safety participation, safety performance, SME
Psychological Empowerment and Empathy as Correlates of ForgivenessAJHSSR Journal
ABSTRACT: The study explores Psychological Empowerment and Empathy as Correlates of Forgiveness.
The two variables are regarded to have influence on the decision one makes to forgive another. The study aimed
at examining the relationships between psychological empowerment and forgiveness, empathy and forgiveness
and to identify which one of the two,Psychological Empowerment or Empathy, is the more powerful predictor of
forgiveness. The study took a survey design with a sample of 350 drawn from a population of university students
using a self-administered questionnaire with four sections: Personal information, Psychological empowerment
scale, Toronto Empathy questionnaire, and the Heartland Forgiveness Scale (HFS). Data analysis employed
Pearson’s product moment correlation and regression analysis to test hypotheses. The results show significant
relationships between psychological empowerment and forgiveness as well as empathy and forgiveness.
Empathy was found to be the more powerful predictor of forgiveness.
KEY WORDS: Psychological empowerment, empathy, forgiveness
EASY TUTORIAL OF HOW TO USE REMINI BY: FEBLESS HERNANEFebless Hernane
Using Remini is easy and quick for enhancing your photos. Start by downloading the Remini app on your phone. Open the app and sign in or create an account. To improve a photo, tap the "Enhance" button and select the photo you want to edit from your gallery. Remini will automatically enhance the photo, making it clearer and sharper. You can compare the before and after versions by swiping the screen. Once you're happy with the result, tap "Save" to store the enhanced photo in your gallery. Remini makes your photos look amazing with just a few taps!
Lifecycle of a GME Trader: From Newbie to Diamond Handsmediavestfzllc
Your phone buzzes with a Reddit notification. It's the WallStreetBets forum, a cacophony of memes, rocketship emojis, and fervent discussions about Gamestop (GME) stock. A spark ignites within you - a mix of internet bravado, a rebellious urge to topple the hedge funds (remember Mr. Mayo?), and maybe that one late-night YouTube rabbit hole about tendies. You decide to YOLO (you only live once, right?).
Ramen noodles become your new best friend. Every spare penny gets tossed into the GME piggy bank. You're practically living on fumes, but the dream of a moonshot keeps you going. Your phone becomes an extension of your hand, perpetually glued to the GME ticker. It's a roller-coaster ride - every dip a stomach punch, every rise a shot of adrenaline.
Then, it happens. Roaring Kitty, the forum's resident legend, fires off a cryptic tweet. The apes, as the GME investors call themselves, erupt in a frenzy. Could this be it? Is the rocket finally fueled for another epic launch? You grip your phone tighter, heart pounding in your chest. It's a wild ride, but you're in it for the long haul.
This tutorial presentation provides a step-by-step guide on how to use Facebook, the popular social media platform. In simple and easy-to-understand language, this presentation explains how to create a Facebook account, connect with friends and family, post updates, share photos and videos, join groups, and manage privacy settings. Whether you're new to Facebook or just need a refresher, this presentation will help you navigate the features and make the most of your Facebook experience.
Project Serenity is an innovative initiative aimed at transforming urban environments into sustainable, self-sufficient communities. By integrating green architecture, renewable energy, smart technology, sustainable transportation, and urban farming, Project Serenity seeks to minimize the ecological footprint of cities while enhancing residents' quality of life. Key components include energy-efficient buildings, IoT-enabled resource management, electric and autonomous transportation options, green spaces, and robust waste management systems. Emphasizing community engagement and social equity, Project Serenity aspires to serve as a global model for creating eco-friendly, livable urban spaces that harmonize modern conveniences with environmental stewardship.
Your LinkedIn Success Starts Here.......SocioCosmos
In order to make a lasting impression on your sector, SocioCosmos provides customized solutions to improve your LinkedIn profile.
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The Effect of Service Quality of Tourism Facilities on Visitors Satisfaction (Case Study: Panjang Island, Pulau Banyak District, Aceh Singkil Regency)
1. American Journal of Humanities and Social Sciences Research (AJHSSR) 2023
A J H S S R J o u r n a l P a g e | 77
American Journal of Humanities and Social Sciences Research (AJHSSR)
e-ISSN : 2378-703X
Volume-07, Issue-01, pp-77-83
www.ajhssr.com
Research Paper Open Access
The Effect of Service Quality of Tourism Facilities on Visitors
Satisfaction
(Case Study: Panjang Island, Pulau Banyak District, Aceh Singkil Regency)
Herli Yasmadi1
, Nurlisa Ginting2
, B O Y Marpaung3
1
(Department of Architecture/ Faculty of Engineering, Universitas Sumatera Utara Medan Indonesia)
2-3
(Department of Architecture/ Faculty of Engineering, Universitas Sumatera Utara Medan Indonesia)
Corresponding author: Herli Yasmadi
ABSTRACT:This study aims to analyze the influence of service quality of tourist facilities on visitor
satisfaction at tourist destinations Panjang Island, Pulau Banyak District, Aceh Singkil Regency. This research is
a quantitative descriptive type, collecting data using questionnaires and observation as well as studying the
literature, the results of the research are measured using a Likert scale which is described and interpreted on a
theoretical basis. The results of this study found that the service quality of Panjang Island tourism facilities was
in the good category by influencing visitor satisfaction by 36.6% in the satisfied category which had
implications for increasing the number of tourist visits each year.
KEYWORDS : Tour, Amenitas, Means, Visitors, Quality, Service, Satisfaction
I. INTRODUCTION
Indonesia is a maritime country and has a very wide coastline, consisting of a group of large islands to
a cluster of small islands and there are so many tourist objects that are spread all over the archipelago and have
various kinds of potential. Indonesia has made tourism one of the important economic sectors, which is a
strategic sector to increase foreign exchange from the non-oil and gas sector, this is evidenced by the increasing
number of new tourism places that have sprung up [1]. Besides that tourism is also a complex industry covering
other industries such as the hotel industry, restaurant industry, handicraft or souvenir industry, transportation
industry and so on, these are related to one another and move together in the tourism industry [2].
In order to be able to support tourism activities, it is very necessary to have a good tourism facility that
is able to provide services for visitors or tourists. Basically, from various tourism activities, facilities are needed
so that a tourist area can become an attractive tourist object and create added value [3], which then by
developing tourism facilities also aims to create tourist satisfaction in enjoying their vacation time [4] . This is
also a form of readiness for tourist objects to be visited by tourists so that all necessary tourist facilities need to
be built and adapted to the location and conditions of the tourist object in question. The tourism facilities
themselves are the completeness of the tourist destinations needed to serve the needs of tourists in enjoying their
tourism trips [5].
It really needs quality as well as optimal management and maintenance of each available facility, this
will have a direct impact on visitors who feel the quality of the tourist facilities they visit [6]. The general
problem that often occurs in tourist facilities in tourist attraction areas is that there are still incomplete facilities
such as lodging, proper toilets, security posts, restaurants or canteens, not to mention the inadequate quality of
available facilities and inadequate visitor comfort [7]. Of the common problems that occur, of course it affects
the level of satisfaction of visitors who come, and can cause negative perceptions which will later have an
impact on the interest of visitors to come back or not [8]. Panjang Island is one of a group of small islands in the
Banyak Islands, Aceh Singkil Regency, Aceh Province and is the most favorite destination of the other
seventeen favorite islands, and is currently growing and developing rapidly.
The local government of Aceh Singkil Regency is well aware that the potential of the tourism industry
on Pulau Banyak has a great opportunity to grow and develop, seeing the high enthusiasm of tourists from
outside the area who come to visit Banyak Island, in their efforts the government has also promoted tourism.
Banyak Island through various lines such as print media, social media as well as various tourism events and
festivals to attract more tourists. In addition, the local government of Aceh Singkil Regency has built facilities
and facilities to support tourism activities in the Panjang Island area, but the conditions of the facilities provided
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are not well cared for, there are several facilities that are abandoned, not repaired and left to break down, routine
maintenance and long-term care for the facilities that have been provided is still not optimal. This will have a
negative impact on the image of the Panjang Island tourist destination itself, if this condition continues, it will
certainly affect the interest and motivation of visitors in the future.
II. LITERATURE RIVIEW
2.1 Tourism Facility Service System
The service system is an orderly way to carry out an activity or a process that takes place continuously
and continuously between a person and another person, machine or physical object so that customer satisfaction
is achieved [9]. The service system built in tourism development to attract tourists cannot be separated from the
understanding and analysis of public services [10]. According to Gusti, facilities are tools, which are tangible as
a result of human engineering in an effort to support or provide convenience for the humans themselves to
achieve their goals [11]. In another sense, means are all tangible forms that can facilitate the senses of humans
(intangible) such as lodging, restaurants, transportation, mushalla, toilets, souvenir shops, places of
entertainment.
Tourism facilities are elements of a destination that will allow tourists to stay at the tourist destination
to enjoy or participate in the attractions offered [12]. According to Panasiuk theory, tourism facilities are
divided into three main components, namely the main tourist facilities (basic), complementary tourism facilities
(complementary) and tourism support facilities (Paratourist) [13], the components of tourism facilities referred
to in this study are Basic Facilities (basic). Main ingredients (basic) are adapted to the conditions and needs of
the tourist destination area of Panjang Island, Pulau Banyak District, Aceh Singkil Regency. A tourist
destination must have ticket counters, available parking lots, public toilets, changing rooms and don't forget the
gate [14].
Furthermore, in addition to facilities such as entertainment venues, hotels or inns, restaurants, souvenir
shops, parking, public toilets, a tourist destination must also provide adequate places of worship, namely prayer
rooms [15], referring to the points stated in Permenpar No. 3 of 2018, concerning the Physical Field of Tourism
for tourist destinations located on islands, a pier is urgently needed as one of the vital facilities which is the
starting point for tourists to go and come [16]. Therefore, the main tourist facilities referred to in this study are
transportation, lodging, restaurant (canteen), gate, prayer room, public toilet and dock.
2.2Service Quality of Tourism Facilities
In the tourism sector, service quality is an element of a tour travel process related to efforts to meet the
expectations or expectations of tourists through the products and services offered by service providers which
will then become evaluations in the form of tourist perceptions and ratings, where high service quality will
increase tourist satisfaction with a tourist destination [17], in addition to the ability of service providers who are
able to generate trust and confidence of tourists who are free from risk or doubt through services whose quality
can be guaranteed by service providers is a manifestation of how the level of service quality is, giving attention
and understanding the needs of tourists so that tourists feel welcomed and valued as guests, everything is done
to support the realization of maximum and excellent service [18].Services can be in the form of activities or
activities whose target is the customer and oriented towards elements that can be heard, touched, or felt such as
size, weight, color and so on, which directly affect intangible elements that are difficult to measure and are
subjective, for example, comfort , relax, trust until loyal.
2.3The Influence of Service Quality of Tourism Facilities on Visitor Satisfaction
According to Chen and Tsai, tourist satisfaction is considered to arise from the tourist experience of fulfilling the
desires, expectations or fulfillment of tourist needs as the level of pleasure or satisfaction of tourists towards their tour [19],
tourists can be satisfied if the fulfillment of expectations or needs of tourists is achieved and the manager or provider product
or service services capable of providing services beyond the expectations of tourists [20]. In addition, satisfaction is
considered a critical element for maintaining a competitive business as a benchmark for successful tourism marketing,
because it is directly linked to the potential for repeat visits and selection of tourist destinations, therefore positive or
negative perceptions of a tourism facility's service quality is the result accumulation of fulfillment of the dimensions of
satisfaction, desire, pleasure, hope, expectations and needs which will then have implications for the loyalty of tourists who
return and the willingness to recommend to other tourists [21].
III. METHODS
In order to complete this research, the researcher uses a quantitative descriptive research approach,
because in this study a lot of the results will be described from the numerical values obtained. This research is
evaluative in nature by testing the extent to which the quality of tourism facilities services has on visitor
satisfaction in Panjang Island, Pulau Banyak District, Aceh Singkil Regency, by distributing questionnaires and
field observations which are then analyzed based on literature studies.
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In determining the number of samples for this study, researchers used a quota sampling technique,
which is a sampling technique based on certain characteristics or criteria. The sample criteria in this study were
visitors to the Panjang Island tourist destination, aged over 15 years, male and female, sane and not crazy. As for
the sampling method, the researchers referred to the total number of tourists to the Panjang Island tourist
destination in 2021, which totaled 11,860 people with an error rate of 10%, so the number of samples in this
study was as follows.
N = Populationo Size
n = Sampel Size
e = Margin of Error 10% (0.1)
So the minimum number of samples in this study was 99. In order for this research to be more accurate,
the researchers rounded up the number of samples to 100.
In this study, it consists of two variables, the first variable is the quality of service for tourism facilities
(independent), namely transportation facilities, lodging facilities, restaurant facilities (canteen), gate facilities, prayer room
facilities, public toilet facilities, dock facilities. While the second variable visitor satisfaction (dependent). The assessment in
the questionnaire used a Likert scale (1 - 5), where 1 = Very Not Good/Satisfied, 2 = Not Good/Satisfied, 3 = Fairly
Good/Satisfied, 4 = Good/Satisfied, 5 = Very Good/Satisfied. The data analysis technique in this study is to describe the
quantitative figures resulting from data processing using the SPSS application which is then interpreted and linked to the
theoretical basis. Next, test the coefficient of determination (R2
) to measure the effect of the service quality variable on
tourist facilities in influencing the visitor satisfaction variable based on the value of the coefficient of determination [22].
IV. RESULT AND DISCUSSION
The location of this research is in Panjang Island, Pulau Banyak District, Aceh Singkil Regency, Aceh
Province. Panjang Island itself is an uninhabited island which has an area of 471,165.81 m2
. Based on data
obtained from the Aceh Singkil Regency Youth and SportsService, Panjang Island is one of the leading
destinations for Aceh Singkil Regency and is the most popular tourist attraction in the Pulau Banyak District.
The Panjang Island area itself is dominated by coconut plantations belonging to the local community and there
are several points of marine tourism objects such as the area snorkeling, diving and swimming, besides that on
Panjang Island there are tourist facilities such as lodging, cottages, resorts, prayer rooms, public toilets, cafes for
tourists who come to visit.
Figure 1. Research Location
Aceh Singkil Regency
Aceh Province
Panjang Island
Pulau Banyak District
4. American Journal of Humanities and Social Sciences Research (AJHSSR) 2023
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In looking at how the level of visitor satisfaction with the quality of Panjang Island tourism facility
services, researchers collected data on perceptions of satisfaction with the quality of tourism facility services by
distributing questionnaires. There are several statements and questions raised in this study and are expected to
represent visitor perceptions regarding the influence of the quality of tourism facilities on visitor satisfaction in
Panjang Island, Pulau Banyak District, Aceh Singkil Regency. The results of visitor perceptions can be seen in
table 1 as follows.
Table 1.Perception of Visitor Satisfaction on Service Quality of Tourism Facilities inPanjang Island, Pulau
Banyak District, Aceh Singkil Regency
NO
Statement
&
Question
Answer
Very
Not
Good
Not
Good
Pretty
Good Good
Very
Good
1
Satisfaction that is felt at this time with the
tourist facilities contained inPanjang Island
- Transportation 0% 0% 9% 84% 7%
- Lodging 0% 2% 4% 56% 38%
- Restaurant (canteen) 1% 1% 23% 59% 69%
- Gate 0% 4% 51% 44% 1%
- Mushalla 0% 5% 46% 49% 0%
- Public Toilet 0% 33% 61% 5% 1%
- Dock 0% 5% 34% 59% 2%
2
Satisfaction with the cleanliness of tourist
facilities in Panjang Island
- Transportation 0% 0% 14% 72% 14%
- Lodging 0% 0% 1% 76% 23%
- Restaurant (canteen) 1% 0% 28% 60% 11%
- Gate 0% 2% 59% 36% 3%
- Mushalla 0% 3% 52% 43% 2%
- Public Toilet 0% 32% 60% 8% 0%
- Dock 0% 1% 72% 27% 0%
3
Satisfaction with the convenience of tourist
facilities inPanjang Island
- Transportation 0% 1% 16% 78% 5%
- Lodging 0% 1% 4% 70% 25%
- Restaurant (canteen) 1% 1% 20% 69% 9%
- Gate 0% 2% 67% 30% 1%
- Mushalla 0% 4% 54% 40% 2%
- Public Toilet 0% 52% 40% 6% 2%
- Dock 1% 6% 67% 24% 2%
4
Are the tourist facilities in Panjang Island
adequate?
- Transportation 0% 1% 18% 75% 6%
- Lodging 0% 1% 10% 83% 6%
- Restaurant (canteen) 1% 4% 19% 75% 1%
- Gate 0% 5% 68% 26% 1%
- Mushalla 0% 4% 65% 31% 0%
- Public Toilet 0% 22% 68% 10% 0%
- Dock 0% 7% 63% 30% 0%
5
Are the tourist facilities in Panjang Island
functioning properly?
- Transportation 0% 0% 3% 84% 13%
- Lodging 0% 0% 2% 83% 15%
- Restaurant (canteen) 1% 0% 9% 81% 9%
- Gate 0% 2% 28% 69% 1%
- Mushalla 0% 3% 37% 57% 3%
- Public Toilet 0% 15% 75% 8% 2%
- Dock 0% 0% 18% 76% 6%
The tourist facilities in Panjang Island have met
5. American Journal of Humanities and Social Sciences Research (AJHSSR) 2023
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NO
Statement
&
Question
Answer
Very
Not
Good
Not
Good
Pretty
Good Good
Very
Good
6
the expectations and needs of visitors
- Transportation 0% 0% 8% 80% 12%
- Lodging 0% 1% 4% 59% 36%
- Restaurant (canteen) 1% 0% 13% 71% 15%
- Gate 0% 5% 40% 50% 5%
- Mushalla 0% 4% 49% 43% 4%
- Public Toilet 0% 18% 70% 11% 1%
- Dock 0% 1% 28% 66% 5%
7
The quality of tourist facilities in Panjang Island
provides pleasure and satisfaction
- Transportation 0% 0% 4% 76% 20%
- Lodging 0% 2% 1% 66% 31%
- Restaurant (canteen) 1% 3% 17% 57% 22%
- Gate 0% 5% 31% 60% 4%
- Mushalla 0% 2% 31% 61% 6%
- Public Toilet 1% 11% 69% 17% 2%
- Dock 0% 1% 22% 74% 3%
As for the recapitulation of the level of visitor satisfaction on the service quality of Panjang Island
tourism facilities, it can be seen in table 2 as follows.
Table2.The Level of Visitor Satisfaction on the Quality of Service of Tourism FacilitiesinPanjang Island, Pulau
Banyak District, Aceh Singkil Regency
No Facilities Value Average Category
1 Transportation 2.934 4.2 Very Good
2 Lodging 2.801 4.0 Good
3 Restaurant (canteen) 2.715 3.9 Good
4 Gate 2.469 3.5 Good
5 Mushalla 2.433 3.5 Good
6 Public Toilet 2.422 3.5 Good
7 Dock 1.996 2.9 Pretty Good
Total 17.770 3.6 Good
Based on the results of the recapitulation of the perception of the quality of tourism facility services on
the level of visitor satisfaction at Panjang Island, a total score of 17,770 was obtained, with an average value of
3.6, which means that visitors admit that overall the level of satisfaction with the quality of tourist facilities on
Panjang Island is included in the satisfied category. Furthermore, from the results of the value frequency level,
lodging facilities have a value of 2,934 (4.2) in the very satisfied category and is the highest score of other
tourist facilities. Lodging facilities are a means that contributes highly to providing satisfaction to visitors on
Panjang Island, visitors assess that lodging provides what they need for a place to stay while traveling on
Panjang Island especially since these visitors come from areas far outside the Banyak Islands.
In addition, the quality of service that visitors get through the facilities and attributes contained in the
inn makes it easy for residents to generate feelings of pleasure and positive perceptions of visitors. While public
toilet facilities have a value of 1,996 (2.9) in the quite satisfied category and is the lowest score of other tourist
facilities. Public toilet facilities are a means of providing low contribution in providing satisfaction to visitors on
Panjang Island, the existence of public toilets should be expected to be able to provide convenience for visitors
to a tourist attraction, moreover the activities and attractions at the Panjang Island tourist attraction are very
closely related to water so it is very quality public toilets are needed to accommodate all the activities of
visitors.
On Panjang Island there are several public toilets that were built soberly, the conditions of each of
these toilets also varied, such as toilets that had no roof, toilets that used traditional materials such as thatched
walls and roofs, no lighting at night, and dirty. and smelly, these conditions have implications for the low or not
optimal quality of public toilet facilities and affect visitors' perceptions in a negative direction. Based on the test
results of the coefficient of determination, the value is obtainedR square 0.366, which means that the service
quality of Panjang Island tourism facilities affects visitor satisfaction by 36.6% while the remaining 63.4% is
6. American Journal of Humanities and Social Sciences Research (AJHSSR) 2023
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influenced by other factors outside of this study. The higher the quality of a service, the satisfaction will also
increase [23], from the behavior of visitors who are on Panjang Island they tend to always document their travel
experience by taking free selfies and making short videos to share on social media accounts. each of them as a
manifestation of their pleasure and satisfaction.
Evidenced by the many posts about Panjang Island tourist destinations on the internet, especially social
media such as Instagram, Facebook, Youtube, online news sites, online travel sites and so on and contain
positive or good reviews. The fact is that both directly and indirectly these visitors have recommended or
promoted the Panjang Island tourist destination to others, so it has the potential to bring in other potential
tourists to visit Panjang Island. This is evidenced by the increasing number of tourists visiting, their arrival is
also the umpteenth time and even their arrival brings new people who have never come before.
V. CONCLUSION
The existence of tourist facilities on Panjang Island is very helpful for the smooth running of tourism
activities, the condition of each of these tourist facilities is a factor that influences how the quality is provided.
At this time, lodging facilities have a high contribution in providing quality services, while public toilet facilities
have a low contribution in providing quality services compared to other tourist facilities. Fulfilling all the needs
of visitors while on Panjang Island both in terms of comfort, safety, convenience, expectations or expectations
and being able to provide pleasure or satisfaction is the success of a quality tourism facility.
Based on the results of this study, visitor satisfaction with the quality of service for Panjang Island
tourism facilities is in the good/satisfied category with an average value of 3.6, and from the results of the
coefficient of determination test for the quality of service for Panjang Island tourism facilities, it affects visitor
satisfaction by 36.6%, this has implications for the number tourists are increasing every year [24]. It is hoped
that this research can be continued by other researchers in the future in looking at visitor satisfaction perceptions
of the quality of tourism facility services. Furthermore, the results of this study are also expected to be able to
become additional reference literature and material for consideration for the development of tourism facilities in
tourist destination areas.
VI. ACKNOWLEDGEMENTS
Thank you very much to all those who have helped both in terms of material and guidance so that this
research can be completed on time and is expected to be a source of knowledge
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