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“The cutting edge”
An inspirational talk by George Edwards
What we’ll be covering
What we’ll be covering

Brief introductions
What we’ll be covering

Brief introductions
The Web
What we’ll be covering

Brief introductions
The Web
“User Experience”
What we’ll be covering

Brief introductions
The Web
“User Experience”
“Transparency”
What we’ll be covering

Brief introductions
The Web
“User Experience”
“Transparency”
Applying this to distribution, and my
experiences in doing so
What we’ll be covering
What we’ll be covering

In a nutshell, looking at what happens if/when:
What we’ll be covering

In a nutshell, looking at what happens if/when:
 You take the cutting edge of what’s possible in
 web development/IT in general

 and apply that to your industry.
What we’ll be covering
What we’ll be covering


  Oh, these slides will be available online:

business-club.speedwelshpool.com
Creating this
presentation
Creating this
presentation
It’s been difficult:
Creating this
presentation
It’s been difficult:
  Many people hear I.T. related things and
  immediately assume they won’t understand them!
Creating this
presentation
It’s been difficult:
  Many people hear I.T. related things and
  immediately assume they won’t understand them!
  Hard to choose relevant topics that will be of
  interest to you all
Creating this
presentation
It’s been difficult:
  Many people hear I.T. related things and
  immediately assume they won’t understand them!
  Hard to choose relevant topics that will be of
  interest to you all
  “We only understand £££s, pallets and keeping
  customers!”
Creating this
presentation
It’s been difficult:
  Many people hear I.T. related things and
  immediately assume they won’t understand them!
  Hard to choose relevant topics that will be of
  interest to you all
  “We only understand £££s, pallets and keeping
  customers!”
  There are links to £’s! Quantifying them can be
  difficult...
First things first...
First things first...
  George Edwards
First things first...
  George Edwards
   ge@speedwelshpool.com
First things first...
  George Edwards
   ge@speedwelshpool.com
   Twitter @512uk
First things first...
  George Edwards
    ge@speedwelshpool.com
    Twitter @512uk
  23 years old
First things first...
  George Edwards
    ge@speedwelshpool.com
    Twitter @512uk
  23 years old
  Interested in computers from a young age (blame
  Dad)
First things first...
  George Edwards
    ge@speedwelshpool.com
    Twitter @512uk
  23 years old
  Interested in computers from a young age (blame
  Dad)
  Grown up in a transport environment
First things first...
  George Edwards
    ge@speedwelshpool.com
    Twitter @512uk
  23 years old
  Interested in computers from a young age (blame
  Dad)
  Grown up in a transport environment
  Life time geek/tinkerer and perfectionist
Principles & Ethics
Principles & Ethics

We have one life, why waste it?
Principles & Ethics

We have one life, why waste it?
Without challenges, life would be boring
Principles & Ethics

We have one life, why waste it?
Without challenges, life would be boring
Do something properly, or don’t bother at all
Principles & Ethics

We have one life, why waste it?
Without challenges, life would be boring
Do something properly, or don’t bother at all
Like thinking “outside of the box”
Principles & Ethics

We have one life, why waste it?
Without challenges, life would be boring
Do something properly, or don’t bother at all
Like thinking “outside of the box”
Or, sometimes it’s good to “unlearn” and clear
your mind
Education
Education

Up to 2007 - School / College
Education

Up to 2007 - School / College
2007 - 2008 Kingston University, London
Education

Up to 2007 - School / College
2007 - 2008 Kingston University, London
2008 - 2010 Gap...
Education

Up to 2007 - School / College
2007 - 2008 Kingston University, London
2008 - 2010 Gap...
2010 - 2013 University of Glamorgan
Education

Up to 2007 - School / College
2007 - 2008 Kingston University, London
2008 - 2010 Gap...
2010 - 2013 University of Glamorgan
2013 - ... industry or Masters. Who knows?
Work
Work

Age 3-5, afternoon data inputter
Work

Age 3-5, afternoon data inputter
Age 15-18, managed my school network
Work

Age 3-5, afternoon data inputter
Age 15-18, managed my school network
Always tinkered with coding on the side
Work

Age 3-5, afternoon data inputter
Age 15-18, managed my school network
Always tinkered with coding on the side
Inspired to get into web development while at
Kingston
Work

Age 3-5, afternoon data inputter
Age 15-18, managed my school network
Always tinkered with coding on the side
Inspired to get into web development while at
Kingston
Freelance developer 2007 - present day...
So, what does this
mean?
So, what does this
mean? fierce innovation at Speed.
  It’s allowed
So, what does this
mean? fierce innovation at Speed.
  It’s allowed
So, what does this
mean?
So, what does this
mean?
 As Errol said in Nijmegen:
So, what does this
mean?
 As Errol said in Nijmegen:
  “Innovation comes from the outside”
So, what does this
mean?
 As Errol said in Nijmegen:
  “Innovation comes from the outside”
 Being able to see the activity of both industries
 has made a great opportunity for innovation.
So, what does this
mean?
 As Errol said in Nijmegen:
  “Innovation comes from the outside”
 Being able to see the activity of both industries
 has made a great opportunity for innovation.
 Led to solving common problems differently
 (fresh thinking).
And what have I done
at Speed?
And what have I done
at Speed?
In a nutshell, tried to put them technologically at
the forefront of your industry
And what have I done
at Speed?
In a nutshell, tried to put them technologically at
the forefront of your industry
All in-house software
And what have I done
at Speed?
In a nutshell, tried to put them technologically at
the forefront of your industry
All in-house software
Network architecture
And what have I done
at Speed?
In a nutshell, tried to put them technologically at
the forefront of your industry
All in-house software
Network architecture
Corporate identity
And what have I done
at Speed?
In a nutshell, tried to put them technologically at
the forefront of your industry
All in-house software
Network architecture
Corporate identity
Coined the company tagline - it has meaning!
Transpire
Transpire
The result of applying current web industry stuff to
your industry
Transpire
The result of applying current web industry stuff to
your industry
Don’t worry - not a sales pitch!
Transpire
The result of applying current web industry stuff to
your industry
Don’t worry - not a sales pitch!
Built to handle multiple networks
Transpire
The result of applying current web industry stuff to
your industry
Don’t worry - not a sales pitch!
Built to handle multiple networks
Handle all operations (routing to invoicing)
Transpire
The result of applying current web industry stuff to
your industry
Don’t worry - not a sales pitch!
Built to handle multiple networks
Handle all operations (routing to invoicing)
Provide business intelligence
Transpire
The result of applying current web industry stuff to
your industry
Don’t worry - not a sales pitch!
Built to handle multiple networks
Handle all operations (routing to invoicing)
Provide business intelligence
Provide crucial customer insight
Transpire
The result of applying current web industry stuff to
your industry
Don’t worry - not a sales pitch!
Built to handle multiple networks
Handle all operations (routing to invoicing)
Provide business intelligence
Provide crucial customer insight
We’re not done yet...
Let’s talk about “web
development”
Let’s talk about “web
development”

The creation of web-based applications
Let’s talk about “web
development”

The creation of web-based applications
Stuff you can use in your browser, on your
phone. Lots of outreach...
Let’s talk about “web
development”

The creation of web-based applications
Stuff you can use in your browser, on your
phone. Lots of outreach...
Rapidly moving industry.
Let’s talk about “web
development”

The creation of web-based applications
Stuff you can use in your browser, on your
phone. Lots of outreach...
Rapidly moving industry.
Industries and academia are really struggling to
keep up
Web Development
Web Development
Saturated marketplace
Web Development
Saturated marketplace
Easy to “have a go at”
Web Development
Saturated marketplace
Easy to “have a go at”
Tricky to master and stay on top of
Web Development
Saturated marketplace
Easy to “have a go at”
Tricky to master and stay on top of
  Security, scalability, performance
Web Development
Saturated marketplace
Easy to “have a go at”
Tricky to master and stay on top of
  Security, scalability, performance
  Moving extremely quickly. “Keeping your finger on the
  pulse” is incredibly difficult!
Web Development
Saturated marketplace
Easy to “have a go at”
Tricky to master and stay on top of
  Security, scalability, performance
  Moving extremely quickly. “Keeping your finger on the
  pulse” is incredibly difficult!
Highly misunderstood and under-utilised by transport/
distribution
Web Development
Saturated marketplace
Easy to “have a go at”
Tricky to master and stay on top of
  Security, scalability, performance
  Moving extremely quickly. “Keeping your finger on the
  pulse” is incredibly difficult!
Highly misunderstood and under-utilised by transport/
distribution
Plenty of resources and other developers’ work out there...
A little scenario...
A little scenario...
 I’d like you to be build me a house, please!
A little scenario...
 I’d like you to be build me a house, please!
   Here’s a how I want it to look (blueprint)
A little scenario...
 I’d like you to be build me a house, please!
   Here’s a how I want it to look (blueprint)
   Here’s a plot of land
A little scenario...
 I’d like you to be build me a house, please!
   Here’s a how I want it to look (blueprint)
   Here’s a plot of land
   Here’s a giant pile of sand
A little scenario...
 I’d like you to be build me a house, please!
   Here’s a how I want it to look (blueprint)
   Here’s a plot of land
   Here’s a giant pile of sand
   Here’s 100 pallets(!) of bricks
A little scenario...
 I’d like you to be build me a house, please!
   Here’s a how I want it to look (blueprint)
   Here’s a plot of land
   Here’s a giant pile of sand
   Here’s 100 pallets(!) of bricks
   Hell, have 50 pallets of timber too
A little scenario...
A little scenario...
  What? You’ve still not started!

  Something’s missing? But you have everything!
  Or do you?



  What’s missing?
Tools!
Tools!
 You can manage without?
Tools!
 You can manage without?
  You’ll have to dig the foundations with your
  bare hands
Tools!
 You can manage without?
  You’ll have to dig the foundations with your
  bare hands
  And mix the cement by hand
Tools!
 You can manage without?
  You’ll have to dig the foundations with your
  bare hands
  And mix the cement by hand
  And try and line up the bricks without a
  plumb line
Tools!
 You can manage without?
  You’ll have to dig the foundations with your
  bare hands
  And mix the cement by hand
  And try and line up the bricks without a
  plumb line
  And offload those pallets without a forklift!
Tools!
Tools!
 Many, many years later:
Tools!
 Many, many years later:
  I’ve finished! But it’s taken me 10 years
  (how many smoke breaks?)
Tools!
 Many, many years later:
  I’ve finished! But it’s taken me 10 years
  (how many smoke breaks?)
  The bricklaying is all wonky
Tools!
 Many, many years later:
  I’ve finished! But it’s taken me 10 years
  (how many smoke breaks?)
  The bricklaying is all wonky
  The cement mixture is rubbish. A strong
  gust could blow the house down!
Tools!
 Many, many years later:
  I’ve finished! But it’s taken me 10 years
  (how many smoke breaks?)
  The bricklaying is all wonky
  The cement mixture is rubbish. A strong
  gust could blow the house down!
  I’ve done my back in!
Tools!
Tools!
  I wish I had a cement mixer
Tools!
  I wish I had a cement mixer
  And a spade
Tools!
  I wish I had a cement mixer
  And a spade
  And a forklift
Tools!
  I wish I had a cement mixer
  And a spade
  And a forklift
  And a trowel
Tools!
  I wish I had a cement mixer
  And a spade
  And a forklift
  And a trowel
  And a plumb line
Tools!
  I wish I had a cement mixer
  And a spade
  And a forklift
  And a trowel
  And a plumb line
  ... and whatever else builders use
Tools!
  I wish I had a cement mixer
  And a spade
  And a forklift
  And a trowel
  And a plumb line
  ... and whatever else builders use
  Programming is no different. You’re constructing
  something - tools are invaluable!
“Frameworks”
“Frameworks”
A developer’s toolkit
“Frameworks”
A developer’s toolkit
Provides you with proven, working tools
“Frameworks”
A developer’s toolkit
Provides you with proven, working tools
Gives you a better end result, in significantly less
time
“Frameworks”
A developer’s toolkit
Provides you with proven, working tools
Gives you a better end result, in significantly less
time
Bit of a no brainer, really!
“Frameworks”
A developer’s toolkit
Provides you with proven, working tools
Gives you a better end result, in significantly less
time
Bit of a no brainer, really!
We don’t always know best...Why reinvent the
wheel?
Why reinvent the
wheel?
Why reinvent the
wheel?
Web development is a bustling, vibrant and rich
community
Why reinvent the
wheel?
Web development is a bustling, vibrant and rich
community
You can benefit if you keep up with it!
Why reinvent the
wheel?
Web development is a bustling, vibrant and rich
community
You can benefit if you keep up with it!
Some great tools out there
Why reinvent the
wheel?
Web development is a bustling, vibrant and rich
community
You can benefit if you keep up with it!
Some great tools out there
  Libraries from single developers
Why reinvent the
wheel?
Web development is a bustling, vibrant and rich
community
You can benefit if you keep up with it!
Some great tools out there
  Libraries from single developers
  Frameworks, as we’ve seen, from groups of
  developers
Why reinvent the
wheel?
Web development is a bustling, vibrant and rich
community
You can benefit if you keep up with it!
Some great tools out there
  Libraries from single developers
  Frameworks, as we’ve seen, from groups of
  developers
  Right up to huge resources (Google Maps, Charts, etc)
Why reinvent the
wheel?
Why reinvent the
wheel?
Yet, shock horror:
Why reinvent the
wheel?
Yet, shock horror:
  Corporate IT departments still insist on:
Why reinvent the
wheel?
Yet, shock horror:
  Corporate IT departments still insist on:
    Not using frameworks (tools)
Why reinvent the
wheel?
Yet, shock horror:
  Corporate IT departments still insist on:
    Not using frameworks (tools)
    Not keeping up to date (finger on the pulse)
Why reinvent the
wheel?
Yet, shock horror:
  Corporate IT departments still insist on:
    Not using frameworks (tools)
    Not keeping up to date (finger on the pulse)
    Reinventing the wheel - doing it their way
Why reinvent the
wheel?
Yet, shock horror:
  Corporate IT departments still insist on:
    Not using frameworks (tools)
    Not keeping up to date (finger on the pulse)
    Reinventing the wheel - doing it their way
    “Our way is the best”... it’s not!
Interlude?
 Coming up next:
“User Experience”
“User Experience”
“User Experience”
Or “UX”
“User Experience”
Or “UX”
Different to “UI” (user interface)
“User Experience”
Or “UX”
Different to “UI” (user interface)
Not just about the way something looks (that’s
design and UI)
“User Experience”
Or “UX”
Different to “UI” (user interface)
Not just about the way something looks (that’s
design and UI)
More about how a person feels when they’re
using something
“User Experience”
“User Experience”
The only intuitive interface is the
nipple. After that it’s all learned.
“User Experience”
The only intuitive interface is the
nipple. After that it’s all learned.
Bruce Ediger
“User Experience”
The only intuitive interface is the
nipple. After that it’s all learned.
Bruce Ediger
As far as the customer is concerned,
the interface is the product.
“User Experience”
The only intuitive interface is the
nipple. After that it’s all learned.
Bruce Ediger
As far as the customer is concerned,
the interface is the product.
Jef Raskin
“User Experience”
“User Experience”

User Experience matters!
“User Experience”

User Experience matters!
Users spend a lot more time in a system than
the developers do writing it...
“User Experience”

User Experience matters!
Users spend a lot more time in a system than
the developers do writing it...
Great experiences are what make people
passionate about something
“User Experience”

User Experience matters!
Users spend a lot more time in a system than
the developers do writing it...
Great experiences are what make people
passionate about something
Therefore: £££s!
Another little game
Another little game
Would you like to work here?
Another little game
Would you like to work here?
Another little game
Another little game
What about here?
Another little game
What about here?
Another little game
Another little game
OK, what about this one?
Another little game
OK, what about this one?
Another little game
Another little game
Again, a bit of a no brainer!
Another little game
Again, a bit of a no brainer!
What makes a nice environment?
Another little game
Again, a bit of a no brainer!
What makes a nice environment?
  Tidiness & cleanliness
Another little game
Again, a bit of a no brainer!
What makes a nice environment?
  Tidiness & cleanliness
  Simplicity
Another little game
Again, a bit of a no brainer!
What makes a nice environment?
  Tidiness & cleanliness
  Simplicity
  Organisation, etc
Another little game
Again, a bit of a no brainer!
What makes a nice environment?
  Tidiness & cleanliness
  Simplicity
  Organisation, etc
Makes you feel happier and more productive
Another little game
Again, a bit of a no brainer!
What makes a nice environment?
  Tidiness & cleanliness
  Simplicity
  Organisation, etc
Makes you feel happier and more productive
Nicer to work in: same applies to software
User Experience
User Experience
Apple have proven this. Do you use an iPhone?
How does it make you feel?
User Experience
Apple have proven this. Do you use an iPhone?
How does it make you feel?
So given all this - one small example:
User Experience
Apple have proven this. Do you use an iPhone?
How does it make you feel?
So given all this - one small example:
  Why do we make our customers get prices
  from gigantic pricing tables?
User Experience
Apple have proven this. Do you use an iPhone?
How does it make you feel?
So given all this - one small example:
  Why do we make our customers get prices
  from gigantic pricing tables?
  Are our customers having a good experience?
User Experience
Apple have proven this. Do you use an iPhone?
How does it make you feel?
So given all this - one small example:
  Why do we make our customers get prices
  from gigantic pricing tables?
  Are our customers having a good experience?
  Does it create passionate, committed
  customers?
User Experience
User Experience

Customers aren’t the only “customer”
User Experience

Customers aren’t the only “customer”
What about operations staff and other “users”?
We have a responsibility to care about them too!
User Experience

Customers aren’t the only “customer”
What about operations staff and other “users”?
We have a responsibility to care about them too!
And so we should. They should enjoy doing
something, wherever possible
User Experience

Customers aren’t the only “customer”
What about operations staff and other “users”?
We have a responsibility to care about them too!
And so we should. They should enjoy doing
something, wherever possible
Enjoyment can lead to productivity
Transparency
Transparency
Remember the bit about “reinventing the wheel”?
Transparency
Remember the bit about “reinventing the wheel”?
  We’re not the best at everything as individuals;
  we’re stronger together
Transparency
Remember the bit about “reinventing the wheel”?
  We’re not the best at everything as individuals;
  we’re stronger together
  We can’t cater for everything - be it different
  hardware, devices, platforms etc.
Transparency
Remember the bit about “reinventing the wheel”?
  We’re not the best at everything as individuals;
  we’re stronger together
  We can’t cater for everything - be it different
  hardware, devices, platforms etc.
  What if we could use the creativity of other
  people?
Transparency
Remember the bit about “reinventing the wheel”?
  We’re not the best at everything as individuals;
  we’re stronger together
  We can’t cater for everything - be it different
  hardware, devices, platforms etc.
  What if we could use the creativity of other
  people?
  Can we build a stronger product with more
  outreach if we involve others? Absolutely!
Transparency
Transparency

20th Century IT was about raising
the barrier for competition.
Transparency

20th Century IT was about raising
the barrier for competition.
21st Century IT is about lowering
the barriers for participation.
Transparency

20th Century IT was about raising
the barrier for competition.
21st Century IT is about lowering
the barriers for participation.
James Governor
Transparency
Transparency
So what exactly am I on about?!
Transparency
So what exactly am I on about?!
Simple: innovation
Transparency
So what exactly am I on about?!
Simple: innovation
Open platforms grow the fastest:
Transparency
So what exactly am I on about?!
Simple: innovation
Open platforms grow the fastest:
  They allow things to be built by other developers
Transparency
So what exactly am I on about?!
Simple: innovation
Open platforms grow the fastest:
  They allow things to be built by other developers
  For the benefit of all (the PW network)
Transparency
So what exactly am I on about?!
Simple: innovation
Open platforms grow the fastest:
  They allow things to be built by other developers
  For the benefit of all (the PW network)
  Without formal commitment to research, development and
  marketing
Transparency
So what exactly am I on about?!
Simple: innovation
Open platforms grow the fastest:
  They allow things to be built by other developers
  For the benefit of all (the PW network)
  Without formal commitment to research, development and
  marketing
  Therefore: low friction innovation
Transparency
So what exactly am I on about?!
Simple: innovation
Open platforms grow the fastest:
  They allow things to be built by other developers
  For the benefit of all (the PW network)
  Without formal commitment to research, development and
  marketing
  Therefore: low friction innovation
  Customers, happier: therefore £££
Transparency
Transparency
Another (small) scenario/quiz/example/game:
Transparency
Another (small) scenario/quiz/example/game:
What makes the iPhone so successful as a
platform?
Transparency
Another (small) scenario/quiz/example/game:
What makes the iPhone so successful as a
platform?
 Did you say “apps?”. Have a biscuit!
Transparency
Another (small) scenario/quiz/example/game:
What makes the iPhone so successful as a
platform?
 Did you say “apps?”. Have a biscuit!
 What makes this possible?
Transparency
Another (small) scenario/quiz/example/game:
What makes the iPhone so successful as a
platform?
 Did you say “apps?”. Have a biscuit!
 What makes this possible?
 Apple’s open platform
Transparency
Another (small) scenario/quiz/example/game:
What makes the iPhone so successful as a
platform?
 Did you say “apps?”. Have a biscuit!
 What makes this possible?
 Apple’s open platform
 Same goes for Twitter, Facebook, Google...
But wait! Is this even
happening?
But wait! Is this even
happening?
 You bet! For quite some time (years) and in more
 places than you’d imagine
But wait! Is this even
happening?
 You bet! For quite some time (years) and in more
 places than you’d imagine
 Many of the services you use, know and love
 have open platforms
But wait! Is this even
happening?
 You bet! For quite some time (years) and in more
 places than you’d imagine
 Many of the services you use, know and love
 have open platforms
 Or, the magical three letters: API
But wait! Is this even
happening?
 You bet! For quite some time (years) and in more
 places than you’d imagine
 Many of the services you use, know and love
 have open platforms
 Or, the magical three letters: API
 Application Programming Interface
But wait! Is this even
happening?
 You bet! For quite some time (years) and in more
 places than you’d imagine
 Many of the services you use, know and love
 have open platforms
 Or, the magical three letters: API
 Application Programming Interface
 Basically - a gateway to your application, for
 other developers and their apps
Google
Google
Need some Maps? Charts? Fonts?
Google
Need some Maps? Charts? Fonts?
Twitter
Twitter
Arguably one of the most successful platforms
Twitter
Arguably one of the most successful platforms
Certainly the fastest growing!
Twitter
Arguably one of the most successful platforms
Certainly the fastest growing!
Largely down to the 3rd party apps available
Twitter
Arguably one of the most successful platforms
Certainly the fastest growing!
Largely down to the 3rd party apps available
Salesforce
Salesforce
Allows people to interface with the popular CRM
Salesforce
Allows people to interface with the popular CRM
police.uk
police.uk
Open crime data that 3rd parties can utilise
police.uk
Open crime data that 3rd parties can utilise
Postcode Anywhere
Postcode Anywhere
For utilising addressing/postcode data
Postcode Anywhere
For utilising addressing/postcode data
Now for something
very relevant...
Now for something
very relevant...
This one could help solve some of the problems
your industry has been having for quite some
time!
Now for something
very relevant...
This one could help solve some of the problems
your industry has been having for quite some
time!
RightSignature
RightSignature
The way forward
The way forward

And so we’re drawing to a close!
The way forward

And so we’re drawing to a close!
It’s been a nice little journey, we’ve talked about
a few interesting things...
The way forward

And so we’re drawing to a close!
It’s been a nice little journey, we’ve talked about
a few interesting things...
The aim has always been just to inspire you!
The way forward

And so we’re drawing to a close!
It’s been a nice little journey, we’ve talked about
a few interesting things...
The aim has always been just to inspire you!
But what have we learnt, and how do we move
forward?
The way forward
The way forward

The problem in this industry, mainly comes
down to:
The way forward

The problem in this industry, mainly comes
down to:
 Communication!
The way forward

The problem in this industry, mainly comes
down to:
 Communication!
   Between PW IT <--> Members IT
The way forward

The problem in this industry, mainly comes
down to:
 Communication!
   Between PW IT <--> Members IT
   Members IT <--> Members IT
The way forward
The way forward

There should be a “protocol” for dealing with
things
The way forward

There should be a “protocol” for dealing with
things
How many other depots have developers? How
many more are in the woodwork?
The way forward

There should be a “protocol” for dealing with
things
How many other depots have developers? How
many more are in the woodwork?
Why isn’t there a standardised way of
networking?!
The way forward
The way forward
Most companies have “networks” for this
purpose...
The way forward
Most companies have “networks” for this
purpose...
The way forward
Most companies have “networks” for this
purpose...
The way forward
Most companies have “networks” for this
purpose...
The way forward
Most companies have “networks” for this
purpose...
The way forward
Most companies have “networks” for this
purpose...
The way forward
Most companies have “networks” for this
purpose...
The way forward
Most companies have “networks” for this
purpose...
The way forward
The way forward
What’s stopping us from having a Palletways
Developer Network?
The way forward
What’s stopping us from having a Palletways
Developer Network?
Let’s find the other members with innovative IT
ideas, and in-house developers:
The way forward
What’s stopping us from having a Palletways
Developer Network?
Let’s find the other members with innovative IT
ideas, and in-house developers:
 ...and talk, share ideas/code, help eachother
The way forward
What’s stopping us from having a Palletways
Developer Network?
Let’s find the other members with innovative IT
ideas, and in-house developers:
 ...and talk, share ideas/code, help eachother
 ...regularly meet, keep in touch
The way forward
What’s stopping us from having a Palletways
Developer Network?
Let’s find the other members with innovative IT
ideas, and in-house developers:
 ...and talk, share ideas/code, help eachother
 ...regularly meet, keep in touch
 Innovate together! We are stronger as one!
The way forward
The way forward
Everything we’ve covered today does have
quantifiable benefits to £££
The way forward
Everything we’ve covered today does have
quantifiable benefits to £££
Innovate stronger, harder, faster
The way forward
Everything we’ve covered today does have
quantifiable benefits to £££
Innovate stronger, harder, faster
Create passionate, committed customers
The way forward
Everything we’ve covered today does have
quantifiable benefits to £££
Innovate stronger, harder, faster
Create passionate, committed customers
Tie in customers technologically
The way forward
Everything we’ve covered today does have
quantifiable benefits to £££
Innovate stronger, harder, faster
Create passionate, committed customers
Tie in customers technologically
Price then becomes less of a selling point. More
for the service and added extras
Consider this...
Consider this...

If the majority of the pallet industry
(networks etc.) are X years out of
date, then now is the ideal time to
“cut up the slack” and take that
quantum leap ahead of everyone!
Questions?
Goodbye
Goodbye
Thanks for the opportunity, your patience and
attention
Goodbye
Thanks for the opportunity, your patience and
attention
This is not the end:
Goodbye
Thanks for the opportunity, your patience and
attention
This is not the end:
  Please do not hesitate to get back in touch
Goodbye
Thanks for the opportunity, your patience and
attention
This is not the end:
  Please do not hesitate to get back in touch
  Let’s remember what we’ve spoke about, and
  change stuff
Goodbye
Thanks for the opportunity, your patience and
attention
This is not the end:
  Please do not hesitate to get back in touch
  Let’s remember what we’ve spoke about, and
  change stuff
  Be inspired
Goodbye
Goodbye
I am always, always, always happy to help
Goodbye
I am always, always, always happy to help
This is something I’m passionate about - I will help
you where I can
Goodbye
I am always, always, always happy to help
This is something I’m passionate about - I will help
you where I can
If that means coming to you and working alongside
your IT folk, developers, etc, then yes, I’d love to!
Goodbye
I am always, always, always happy to help
This is something I’m passionate about - I will help
you where I can
If that means coming to you and working alongside
your IT folk, developers, etc, then yes, I’d love to!
Yes - for free! Not everything is about money
Goodbye
I am always, always, always happy to help
This is something I’m passionate about - I will help
you where I can
If that means coming to you and working alongside
your IT folk, developers, etc, then yes, I’d love to!
Yes - for free! Not everything is about money
If I can do my bit to change the industry for the
better, I’ll be a happy man
Being the richest man in the
cemetery doesn’t matter to me.
Going to bed at night saying we’ve
done something wonderful... that’s
what matters to me.
Being the richest man in the
cemetery doesn’t matter to me.
Going to bed at night saying we’ve
done something wonderful... that’s
what matters to me.
Steve Jobs

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"The Cutting Edge" - Palletways Business Club Presentation

  • 1. “The cutting edge” An inspirational talk by George Edwards
  • 2. What we’ll be covering
  • 3. What we’ll be covering Brief introductions
  • 4. What we’ll be covering Brief introductions The Web
  • 5. What we’ll be covering Brief introductions The Web “User Experience”
  • 6. What we’ll be covering Brief introductions The Web “User Experience” “Transparency”
  • 7. What we’ll be covering Brief introductions The Web “User Experience” “Transparency” Applying this to distribution, and my experiences in doing so
  • 8. What we’ll be covering
  • 9. What we’ll be covering In a nutshell, looking at what happens if/when:
  • 10. What we’ll be covering In a nutshell, looking at what happens if/when: You take the cutting edge of what’s possible in web development/IT in general and apply that to your industry.
  • 11. What we’ll be covering
  • 12. What we’ll be covering Oh, these slides will be available online: business-club.speedwelshpool.com
  • 15. Creating this presentation It’s been difficult: Many people hear I.T. related things and immediately assume they won’t understand them!
  • 16. Creating this presentation It’s been difficult: Many people hear I.T. related things and immediately assume they won’t understand them! Hard to choose relevant topics that will be of interest to you all
  • 17. Creating this presentation It’s been difficult: Many people hear I.T. related things and immediately assume they won’t understand them! Hard to choose relevant topics that will be of interest to you all “We only understand £££s, pallets and keeping customers!”
  • 18. Creating this presentation It’s been difficult: Many people hear I.T. related things and immediately assume they won’t understand them! Hard to choose relevant topics that will be of interest to you all “We only understand £££s, pallets and keeping customers!” There are links to £’s! Quantifying them can be difficult...
  • 20. First things first... George Edwards
  • 21. First things first... George Edwards ge@speedwelshpool.com
  • 22. First things first... George Edwards ge@speedwelshpool.com Twitter @512uk
  • 23. First things first... George Edwards ge@speedwelshpool.com Twitter @512uk 23 years old
  • 24. First things first... George Edwards ge@speedwelshpool.com Twitter @512uk 23 years old Interested in computers from a young age (blame Dad)
  • 25. First things first... George Edwards ge@speedwelshpool.com Twitter @512uk 23 years old Interested in computers from a young age (blame Dad) Grown up in a transport environment
  • 26. First things first... George Edwards ge@speedwelshpool.com Twitter @512uk 23 years old Interested in computers from a young age (blame Dad) Grown up in a transport environment Life time geek/tinkerer and perfectionist
  • 28. Principles & Ethics We have one life, why waste it?
  • 29. Principles & Ethics We have one life, why waste it? Without challenges, life would be boring
  • 30. Principles & Ethics We have one life, why waste it? Without challenges, life would be boring Do something properly, or don’t bother at all
  • 31. Principles & Ethics We have one life, why waste it? Without challenges, life would be boring Do something properly, or don’t bother at all Like thinking “outside of the box”
  • 32. Principles & Ethics We have one life, why waste it? Without challenges, life would be boring Do something properly, or don’t bother at all Like thinking “outside of the box” Or, sometimes it’s good to “unlearn” and clear your mind
  • 34. Education Up to 2007 - School / College
  • 35. Education Up to 2007 - School / College 2007 - 2008 Kingston University, London
  • 36. Education Up to 2007 - School / College 2007 - 2008 Kingston University, London 2008 - 2010 Gap...
  • 37. Education Up to 2007 - School / College 2007 - 2008 Kingston University, London 2008 - 2010 Gap... 2010 - 2013 University of Glamorgan
  • 38. Education Up to 2007 - School / College 2007 - 2008 Kingston University, London 2008 - 2010 Gap... 2010 - 2013 University of Glamorgan 2013 - ... industry or Masters. Who knows?
  • 39. Work
  • 40. Work Age 3-5, afternoon data inputter
  • 41. Work Age 3-5, afternoon data inputter Age 15-18, managed my school network
  • 42. Work Age 3-5, afternoon data inputter Age 15-18, managed my school network Always tinkered with coding on the side
  • 43. Work Age 3-5, afternoon data inputter Age 15-18, managed my school network Always tinkered with coding on the side Inspired to get into web development while at Kingston
  • 44. Work Age 3-5, afternoon data inputter Age 15-18, managed my school network Always tinkered with coding on the side Inspired to get into web development while at Kingston Freelance developer 2007 - present day...
  • 45. So, what does this mean?
  • 46. So, what does this mean? fierce innovation at Speed. It’s allowed
  • 47. So, what does this mean? fierce innovation at Speed. It’s allowed
  • 48. So, what does this mean?
  • 49. So, what does this mean? As Errol said in Nijmegen:
  • 50. So, what does this mean? As Errol said in Nijmegen: “Innovation comes from the outside”
  • 51. So, what does this mean? As Errol said in Nijmegen: “Innovation comes from the outside” Being able to see the activity of both industries has made a great opportunity for innovation.
  • 52. So, what does this mean? As Errol said in Nijmegen: “Innovation comes from the outside” Being able to see the activity of both industries has made a great opportunity for innovation. Led to solving common problems differently (fresh thinking).
  • 53. And what have I done at Speed?
  • 54. And what have I done at Speed? In a nutshell, tried to put them technologically at the forefront of your industry
  • 55. And what have I done at Speed? In a nutshell, tried to put them technologically at the forefront of your industry All in-house software
  • 56. And what have I done at Speed? In a nutshell, tried to put them technologically at the forefront of your industry All in-house software Network architecture
  • 57. And what have I done at Speed? In a nutshell, tried to put them technologically at the forefront of your industry All in-house software Network architecture Corporate identity
  • 58. And what have I done at Speed? In a nutshell, tried to put them technologically at the forefront of your industry All in-house software Network architecture Corporate identity Coined the company tagline - it has meaning!
  • 60. Transpire The result of applying current web industry stuff to your industry
  • 61. Transpire The result of applying current web industry stuff to your industry Don’t worry - not a sales pitch!
  • 62. Transpire The result of applying current web industry stuff to your industry Don’t worry - not a sales pitch! Built to handle multiple networks
  • 63. Transpire The result of applying current web industry stuff to your industry Don’t worry - not a sales pitch! Built to handle multiple networks Handle all operations (routing to invoicing)
  • 64. Transpire The result of applying current web industry stuff to your industry Don’t worry - not a sales pitch! Built to handle multiple networks Handle all operations (routing to invoicing) Provide business intelligence
  • 65. Transpire The result of applying current web industry stuff to your industry Don’t worry - not a sales pitch! Built to handle multiple networks Handle all operations (routing to invoicing) Provide business intelligence Provide crucial customer insight
  • 66. Transpire The result of applying current web industry stuff to your industry Don’t worry - not a sales pitch! Built to handle multiple networks Handle all operations (routing to invoicing) Provide business intelligence Provide crucial customer insight We’re not done yet...
  • 67. Let’s talk about “web development”
  • 68. Let’s talk about “web development” The creation of web-based applications
  • 69. Let’s talk about “web development” The creation of web-based applications Stuff you can use in your browser, on your phone. Lots of outreach...
  • 70. Let’s talk about “web development” The creation of web-based applications Stuff you can use in your browser, on your phone. Lots of outreach... Rapidly moving industry.
  • 71. Let’s talk about “web development” The creation of web-based applications Stuff you can use in your browser, on your phone. Lots of outreach... Rapidly moving industry. Industries and academia are really struggling to keep up
  • 75. Web Development Saturated marketplace Easy to “have a go at” Tricky to master and stay on top of
  • 76. Web Development Saturated marketplace Easy to “have a go at” Tricky to master and stay on top of Security, scalability, performance
  • 77. Web Development Saturated marketplace Easy to “have a go at” Tricky to master and stay on top of Security, scalability, performance Moving extremely quickly. “Keeping your finger on the pulse” is incredibly difficult!
  • 78. Web Development Saturated marketplace Easy to “have a go at” Tricky to master and stay on top of Security, scalability, performance Moving extremely quickly. “Keeping your finger on the pulse” is incredibly difficult! Highly misunderstood and under-utilised by transport/ distribution
  • 79. Web Development Saturated marketplace Easy to “have a go at” Tricky to master and stay on top of Security, scalability, performance Moving extremely quickly. “Keeping your finger on the pulse” is incredibly difficult! Highly misunderstood and under-utilised by transport/ distribution Plenty of resources and other developers’ work out there...
  • 81. A little scenario... I’d like you to be build me a house, please!
  • 82. A little scenario... I’d like you to be build me a house, please! Here’s a how I want it to look (blueprint)
  • 83. A little scenario... I’d like you to be build me a house, please! Here’s a how I want it to look (blueprint) Here’s a plot of land
  • 84. A little scenario... I’d like you to be build me a house, please! Here’s a how I want it to look (blueprint) Here’s a plot of land Here’s a giant pile of sand
  • 85. A little scenario... I’d like you to be build me a house, please! Here’s a how I want it to look (blueprint) Here’s a plot of land Here’s a giant pile of sand Here’s 100 pallets(!) of bricks
  • 86. A little scenario... I’d like you to be build me a house, please! Here’s a how I want it to look (blueprint) Here’s a plot of land Here’s a giant pile of sand Here’s 100 pallets(!) of bricks Hell, have 50 pallets of timber too
  • 88. A little scenario... What? You’ve still not started! Something’s missing? But you have everything! Or do you? What’s missing?
  • 90. Tools! You can manage without?
  • 91. Tools! You can manage without? You’ll have to dig the foundations with your bare hands
  • 92. Tools! You can manage without? You’ll have to dig the foundations with your bare hands And mix the cement by hand
  • 93. Tools! You can manage without? You’ll have to dig the foundations with your bare hands And mix the cement by hand And try and line up the bricks without a plumb line
  • 94. Tools! You can manage without? You’ll have to dig the foundations with your bare hands And mix the cement by hand And try and line up the bricks without a plumb line And offload those pallets without a forklift!
  • 96. Tools! Many, many years later:
  • 97. Tools! Many, many years later: I’ve finished! But it’s taken me 10 years (how many smoke breaks?)
  • 98. Tools! Many, many years later: I’ve finished! But it’s taken me 10 years (how many smoke breaks?) The bricklaying is all wonky
  • 99. Tools! Many, many years later: I’ve finished! But it’s taken me 10 years (how many smoke breaks?) The bricklaying is all wonky The cement mixture is rubbish. A strong gust could blow the house down!
  • 100. Tools! Many, many years later: I’ve finished! But it’s taken me 10 years (how many smoke breaks?) The bricklaying is all wonky The cement mixture is rubbish. A strong gust could blow the house down! I’ve done my back in!
  • 101. Tools!
  • 102. Tools! I wish I had a cement mixer
  • 103. Tools! I wish I had a cement mixer And a spade
  • 104. Tools! I wish I had a cement mixer And a spade And a forklift
  • 105. Tools! I wish I had a cement mixer And a spade And a forklift And a trowel
  • 106. Tools! I wish I had a cement mixer And a spade And a forklift And a trowel And a plumb line
  • 107. Tools! I wish I had a cement mixer And a spade And a forklift And a trowel And a plumb line ... and whatever else builders use
  • 108. Tools! I wish I had a cement mixer And a spade And a forklift And a trowel And a plumb line ... and whatever else builders use Programming is no different. You’re constructing something - tools are invaluable!
  • 111. “Frameworks” A developer’s toolkit Provides you with proven, working tools
  • 112. “Frameworks” A developer’s toolkit Provides you with proven, working tools Gives you a better end result, in significantly less time
  • 113. “Frameworks” A developer’s toolkit Provides you with proven, working tools Gives you a better end result, in significantly less time Bit of a no brainer, really!
  • 114. “Frameworks” A developer’s toolkit Provides you with proven, working tools Gives you a better end result, in significantly less time Bit of a no brainer, really! We don’t always know best...Why reinvent the wheel?
  • 116. Why reinvent the wheel? Web development is a bustling, vibrant and rich community
  • 117. Why reinvent the wheel? Web development is a bustling, vibrant and rich community You can benefit if you keep up with it!
  • 118. Why reinvent the wheel? Web development is a bustling, vibrant and rich community You can benefit if you keep up with it! Some great tools out there
  • 119. Why reinvent the wheel? Web development is a bustling, vibrant and rich community You can benefit if you keep up with it! Some great tools out there Libraries from single developers
  • 120. Why reinvent the wheel? Web development is a bustling, vibrant and rich community You can benefit if you keep up with it! Some great tools out there Libraries from single developers Frameworks, as we’ve seen, from groups of developers
  • 121. Why reinvent the wheel? Web development is a bustling, vibrant and rich community You can benefit if you keep up with it! Some great tools out there Libraries from single developers Frameworks, as we’ve seen, from groups of developers Right up to huge resources (Google Maps, Charts, etc)
  • 124. Why reinvent the wheel? Yet, shock horror: Corporate IT departments still insist on:
  • 125. Why reinvent the wheel? Yet, shock horror: Corporate IT departments still insist on: Not using frameworks (tools)
  • 126. Why reinvent the wheel? Yet, shock horror: Corporate IT departments still insist on: Not using frameworks (tools) Not keeping up to date (finger on the pulse)
  • 127. Why reinvent the wheel? Yet, shock horror: Corporate IT departments still insist on: Not using frameworks (tools) Not keeping up to date (finger on the pulse) Reinventing the wheel - doing it their way
  • 128. Why reinvent the wheel? Yet, shock horror: Corporate IT departments still insist on: Not using frameworks (tools) Not keeping up to date (finger on the pulse) Reinventing the wheel - doing it their way “Our way is the best”... it’s not!
  • 129.
  • 130. Interlude? Coming up next: “User Experience”
  • 133. “User Experience” Or “UX” Different to “UI” (user interface)
  • 134. “User Experience” Or “UX” Different to “UI” (user interface) Not just about the way something looks (that’s design and UI)
  • 135. “User Experience” Or “UX” Different to “UI” (user interface) Not just about the way something looks (that’s design and UI) More about how a person feels when they’re using something
  • 137. “User Experience” The only intuitive interface is the nipple. After that it’s all learned.
  • 138. “User Experience” The only intuitive interface is the nipple. After that it’s all learned. Bruce Ediger
  • 139. “User Experience” The only intuitive interface is the nipple. After that it’s all learned. Bruce Ediger As far as the customer is concerned, the interface is the product.
  • 140. “User Experience” The only intuitive interface is the nipple. After that it’s all learned. Bruce Ediger As far as the customer is concerned, the interface is the product. Jef Raskin
  • 143. “User Experience” User Experience matters! Users spend a lot more time in a system than the developers do writing it...
  • 144. “User Experience” User Experience matters! Users spend a lot more time in a system than the developers do writing it... Great experiences are what make people passionate about something
  • 145. “User Experience” User Experience matters! Users spend a lot more time in a system than the developers do writing it... Great experiences are what make people passionate about something Therefore: £££s!
  • 147. Another little game Would you like to work here?
  • 148. Another little game Would you like to work here?
  • 150. Another little game What about here?
  • 151. Another little game What about here?
  • 153. Another little game OK, what about this one?
  • 154. Another little game OK, what about this one?
  • 156. Another little game Again, a bit of a no brainer!
  • 157. Another little game Again, a bit of a no brainer! What makes a nice environment?
  • 158. Another little game Again, a bit of a no brainer! What makes a nice environment? Tidiness & cleanliness
  • 159. Another little game Again, a bit of a no brainer! What makes a nice environment? Tidiness & cleanliness Simplicity
  • 160. Another little game Again, a bit of a no brainer! What makes a nice environment? Tidiness & cleanliness Simplicity Organisation, etc
  • 161. Another little game Again, a bit of a no brainer! What makes a nice environment? Tidiness & cleanliness Simplicity Organisation, etc Makes you feel happier and more productive
  • 162. Another little game Again, a bit of a no brainer! What makes a nice environment? Tidiness & cleanliness Simplicity Organisation, etc Makes you feel happier and more productive Nicer to work in: same applies to software
  • 164. User Experience Apple have proven this. Do you use an iPhone? How does it make you feel?
  • 165. User Experience Apple have proven this. Do you use an iPhone? How does it make you feel? So given all this - one small example:
  • 166. User Experience Apple have proven this. Do you use an iPhone? How does it make you feel? So given all this - one small example: Why do we make our customers get prices from gigantic pricing tables?
  • 167. User Experience Apple have proven this. Do you use an iPhone? How does it make you feel? So given all this - one small example: Why do we make our customers get prices from gigantic pricing tables? Are our customers having a good experience?
  • 168. User Experience Apple have proven this. Do you use an iPhone? How does it make you feel? So given all this - one small example: Why do we make our customers get prices from gigantic pricing tables? Are our customers having a good experience? Does it create passionate, committed customers?
  • 170. User Experience Customers aren’t the only “customer”
  • 171. User Experience Customers aren’t the only “customer” What about operations staff and other “users”? We have a responsibility to care about them too!
  • 172. User Experience Customers aren’t the only “customer” What about operations staff and other “users”? We have a responsibility to care about them too! And so we should. They should enjoy doing something, wherever possible
  • 173. User Experience Customers aren’t the only “customer” What about operations staff and other “users”? We have a responsibility to care about them too! And so we should. They should enjoy doing something, wherever possible Enjoyment can lead to productivity
  • 175. Transparency Remember the bit about “reinventing the wheel”?
  • 176. Transparency Remember the bit about “reinventing the wheel”? We’re not the best at everything as individuals; we’re stronger together
  • 177. Transparency Remember the bit about “reinventing the wheel”? We’re not the best at everything as individuals; we’re stronger together We can’t cater for everything - be it different hardware, devices, platforms etc.
  • 178. Transparency Remember the bit about “reinventing the wheel”? We’re not the best at everything as individuals; we’re stronger together We can’t cater for everything - be it different hardware, devices, platforms etc. What if we could use the creativity of other people?
  • 179. Transparency Remember the bit about “reinventing the wheel”? We’re not the best at everything as individuals; we’re stronger together We can’t cater for everything - be it different hardware, devices, platforms etc. What if we could use the creativity of other people? Can we build a stronger product with more outreach if we involve others? Absolutely!
  • 181. Transparency 20th Century IT was about raising the barrier for competition.
  • 182. Transparency 20th Century IT was about raising the barrier for competition. 21st Century IT is about lowering the barriers for participation.
  • 183. Transparency 20th Century IT was about raising the barrier for competition. 21st Century IT is about lowering the barriers for participation. James Governor
  • 185. Transparency So what exactly am I on about?!
  • 186. Transparency So what exactly am I on about?! Simple: innovation
  • 187. Transparency So what exactly am I on about?! Simple: innovation Open platforms grow the fastest:
  • 188. Transparency So what exactly am I on about?! Simple: innovation Open platforms grow the fastest: They allow things to be built by other developers
  • 189. Transparency So what exactly am I on about?! Simple: innovation Open platforms grow the fastest: They allow things to be built by other developers For the benefit of all (the PW network)
  • 190. Transparency So what exactly am I on about?! Simple: innovation Open platforms grow the fastest: They allow things to be built by other developers For the benefit of all (the PW network) Without formal commitment to research, development and marketing
  • 191. Transparency So what exactly am I on about?! Simple: innovation Open platforms grow the fastest: They allow things to be built by other developers For the benefit of all (the PW network) Without formal commitment to research, development and marketing Therefore: low friction innovation
  • 192. Transparency So what exactly am I on about?! Simple: innovation Open platforms grow the fastest: They allow things to be built by other developers For the benefit of all (the PW network) Without formal commitment to research, development and marketing Therefore: low friction innovation Customers, happier: therefore £££
  • 195. Transparency Another (small) scenario/quiz/example/game: What makes the iPhone so successful as a platform?
  • 196. Transparency Another (small) scenario/quiz/example/game: What makes the iPhone so successful as a platform? Did you say “apps?”. Have a biscuit!
  • 197. Transparency Another (small) scenario/quiz/example/game: What makes the iPhone so successful as a platform? Did you say “apps?”. Have a biscuit! What makes this possible?
  • 198. Transparency Another (small) scenario/quiz/example/game: What makes the iPhone so successful as a platform? Did you say “apps?”. Have a biscuit! What makes this possible? Apple’s open platform
  • 199. Transparency Another (small) scenario/quiz/example/game: What makes the iPhone so successful as a platform? Did you say “apps?”. Have a biscuit! What makes this possible? Apple’s open platform Same goes for Twitter, Facebook, Google...
  • 200. But wait! Is this even happening?
  • 201. But wait! Is this even happening? You bet! For quite some time (years) and in more places than you’d imagine
  • 202. But wait! Is this even happening? You bet! For quite some time (years) and in more places than you’d imagine Many of the services you use, know and love have open platforms
  • 203. But wait! Is this even happening? You bet! For quite some time (years) and in more places than you’d imagine Many of the services you use, know and love have open platforms Or, the magical three letters: API
  • 204. But wait! Is this even happening? You bet! For quite some time (years) and in more places than you’d imagine Many of the services you use, know and love have open platforms Or, the magical three letters: API Application Programming Interface
  • 205. But wait! Is this even happening? You bet! For quite some time (years) and in more places than you’d imagine Many of the services you use, know and love have open platforms Or, the magical three letters: API Application Programming Interface Basically - a gateway to your application, for other developers and their apps
  • 206. Google
  • 207. Google Need some Maps? Charts? Fonts?
  • 208. Google Need some Maps? Charts? Fonts?
  • 210. Twitter Arguably one of the most successful platforms
  • 211. Twitter Arguably one of the most successful platforms Certainly the fastest growing!
  • 212. Twitter Arguably one of the most successful platforms Certainly the fastest growing! Largely down to the 3rd party apps available
  • 213. Twitter Arguably one of the most successful platforms Certainly the fastest growing! Largely down to the 3rd party apps available
  • 215. Salesforce Allows people to interface with the popular CRM
  • 216. Salesforce Allows people to interface with the popular CRM
  • 218. police.uk Open crime data that 3rd parties can utilise
  • 219. police.uk Open crime data that 3rd parties can utilise
  • 221. Postcode Anywhere For utilising addressing/postcode data
  • 222. Postcode Anywhere For utilising addressing/postcode data
  • 223. Now for something very relevant...
  • 224. Now for something very relevant... This one could help solve some of the problems your industry has been having for quite some time!
  • 225. Now for something very relevant... This one could help solve some of the problems your industry has been having for quite some time!
  • 229. The way forward And so we’re drawing to a close!
  • 230. The way forward And so we’re drawing to a close! It’s been a nice little journey, we’ve talked about a few interesting things...
  • 231. The way forward And so we’re drawing to a close! It’s been a nice little journey, we’ve talked about a few interesting things... The aim has always been just to inspire you!
  • 232. The way forward And so we’re drawing to a close! It’s been a nice little journey, we’ve talked about a few interesting things... The aim has always been just to inspire you! But what have we learnt, and how do we move forward?
  • 234. The way forward The problem in this industry, mainly comes down to:
  • 235. The way forward The problem in this industry, mainly comes down to: Communication!
  • 236. The way forward The problem in this industry, mainly comes down to: Communication! Between PW IT <--> Members IT
  • 237. The way forward The problem in this industry, mainly comes down to: Communication! Between PW IT <--> Members IT Members IT <--> Members IT
  • 239. The way forward There should be a “protocol” for dealing with things
  • 240. The way forward There should be a “protocol” for dealing with things How many other depots have developers? How many more are in the woodwork?
  • 241. The way forward There should be a “protocol” for dealing with things How many other depots have developers? How many more are in the woodwork? Why isn’t there a standardised way of networking?!
  • 243. The way forward Most companies have “networks” for this purpose...
  • 244. The way forward Most companies have “networks” for this purpose...
  • 245. The way forward Most companies have “networks” for this purpose...
  • 246. The way forward Most companies have “networks” for this purpose...
  • 247. The way forward Most companies have “networks” for this purpose...
  • 248. The way forward Most companies have “networks” for this purpose...
  • 249. The way forward Most companies have “networks” for this purpose...
  • 250. The way forward Most companies have “networks” for this purpose...
  • 252. The way forward What’s stopping us from having a Palletways Developer Network?
  • 253. The way forward What’s stopping us from having a Palletways Developer Network? Let’s find the other members with innovative IT ideas, and in-house developers:
  • 254. The way forward What’s stopping us from having a Palletways Developer Network? Let’s find the other members with innovative IT ideas, and in-house developers: ...and talk, share ideas/code, help eachother
  • 255. The way forward What’s stopping us from having a Palletways Developer Network? Let’s find the other members with innovative IT ideas, and in-house developers: ...and talk, share ideas/code, help eachother ...regularly meet, keep in touch
  • 256. The way forward What’s stopping us from having a Palletways Developer Network? Let’s find the other members with innovative IT ideas, and in-house developers: ...and talk, share ideas/code, help eachother ...regularly meet, keep in touch Innovate together! We are stronger as one!
  • 258. The way forward Everything we’ve covered today does have quantifiable benefits to £££
  • 259. The way forward Everything we’ve covered today does have quantifiable benefits to £££ Innovate stronger, harder, faster
  • 260. The way forward Everything we’ve covered today does have quantifiable benefits to £££ Innovate stronger, harder, faster Create passionate, committed customers
  • 261. The way forward Everything we’ve covered today does have quantifiable benefits to £££ Innovate stronger, harder, faster Create passionate, committed customers Tie in customers technologically
  • 262. The way forward Everything we’ve covered today does have quantifiable benefits to £££ Innovate stronger, harder, faster Create passionate, committed customers Tie in customers technologically Price then becomes less of a selling point. More for the service and added extras
  • 264. Consider this... If the majority of the pallet industry (networks etc.) are X years out of date, then now is the ideal time to “cut up the slack” and take that quantum leap ahead of everyone!
  • 265.
  • 268. Goodbye Thanks for the opportunity, your patience and attention
  • 269. Goodbye Thanks for the opportunity, your patience and attention This is not the end:
  • 270. Goodbye Thanks for the opportunity, your patience and attention This is not the end: Please do not hesitate to get back in touch
  • 271. Goodbye Thanks for the opportunity, your patience and attention This is not the end: Please do not hesitate to get back in touch Let’s remember what we’ve spoke about, and change stuff
  • 272. Goodbye Thanks for the opportunity, your patience and attention This is not the end: Please do not hesitate to get back in touch Let’s remember what we’ve spoke about, and change stuff Be inspired
  • 274. Goodbye I am always, always, always happy to help
  • 275. Goodbye I am always, always, always happy to help This is something I’m passionate about - I will help you where I can
  • 276. Goodbye I am always, always, always happy to help This is something I’m passionate about - I will help you where I can If that means coming to you and working alongside your IT folk, developers, etc, then yes, I’d love to!
  • 277. Goodbye I am always, always, always happy to help This is something I’m passionate about - I will help you where I can If that means coming to you and working alongside your IT folk, developers, etc, then yes, I’d love to! Yes - for free! Not everything is about money
  • 278. Goodbye I am always, always, always happy to help This is something I’m passionate about - I will help you where I can If that means coming to you and working alongside your IT folk, developers, etc, then yes, I’d love to! Yes - for free! Not everything is about money If I can do my bit to change the industry for the better, I’ll be a happy man
  • 279.
  • 280. Being the richest man in the cemetery doesn’t matter to me. Going to bed at night saying we’ve done something wonderful... that’s what matters to me.
  • 281. Being the richest man in the cemetery doesn’t matter to me. Going to bed at night saying we’ve done something wonderful... that’s what matters to me. Steve Jobs

Editor's Notes

  1. \n
  2. * for those who haven&amp;#x2019;t met me before\n* and developing for the web, and how you can benefit, and so on\n* why UX matters\n* open platforms and the benefits that come from this\n* including - working with Palletways, working with each other, experiences in working with Palletways, ways to engage with customers and form better relationships, and so on.\n\n
  3. * for those who haven&amp;#x2019;t met me before\n* and developing for the web, and how you can benefit, and so on\n* why UX matters\n* open platforms and the benefits that come from this\n* including - working with Palletways, working with each other, experiences in working with Palletways, ways to engage with customers and form better relationships, and so on.\n\n
  4. * for those who haven&amp;#x2019;t met me before\n* and developing for the web, and how you can benefit, and so on\n* why UX matters\n* open platforms and the benefits that come from this\n* including - working with Palletways, working with each other, experiences in working with Palletways, ways to engage with customers and form better relationships, and so on.\n\n
  5. * for those who haven&amp;#x2019;t met me before\n* and developing for the web, and how you can benefit, and so on\n* why UX matters\n* open platforms and the benefits that come from this\n* including - working with Palletways, working with each other, experiences in working with Palletways, ways to engage with customers and form better relationships, and so on.\n\n
  6. * for those who haven&amp;#x2019;t met me before\n* and developing for the web, and how you can benefit, and so on\n* why UX matters\n* open platforms and the benefits that come from this\n* including - working with Palletways, working with each other, experiences in working with Palletways, ways to engage with customers and form better relationships, and so on.\n\n
  7. \n
  8. \n
  9. \n
  10. It&amp;#x2019;s been a scary process! Lots of points I want to deliver, but been asking dad in the process and the general response has been &amp;#x201C;we won&amp;#x2019;t get that - we just want to hear about profits and pallets!&amp;#x201D;. Yes, there are links, but it&amp;#x2019;s not easy quantifying them... but I&amp;#x2019;ll do my best!\n
  11. It&amp;#x2019;s been a scary process! Lots of points I want to deliver, but been asking dad in the process and the general response has been &amp;#x201C;we won&amp;#x2019;t get that - we just want to hear about profits and pallets!&amp;#x201D;. Yes, there are links, but it&amp;#x2019;s not easy quantifying them... but I&amp;#x2019;ll do my best!\n
  12. It&amp;#x2019;s been a scary process! Lots of points I want to deliver, but been asking dad in the process and the general response has been &amp;#x201C;we won&amp;#x2019;t get that - we just want to hear about profits and pallets!&amp;#x201D;. Yes, there are links, but it&amp;#x2019;s not easy quantifying them... but I&amp;#x2019;ll do my best!\n
  13. It&amp;#x2019;s been a scary process! Lots of points I want to deliver, but been asking dad in the process and the general response has been &amp;#x201C;we won&amp;#x2019;t get that - we just want to hear about profits and pallets!&amp;#x201D;. Yes, there are links, but it&amp;#x2019;s not easy quantifying them... but I&amp;#x2019;ll do my best!\n
  14. It&amp;#x2019;s been a scary process! Lots of points I want to deliver, but been asking dad in the process and the general response has been &amp;#x201C;we won&amp;#x2019;t get that - we just want to hear about profits and pallets!&amp;#x201D;. Yes, there are links, but it&amp;#x2019;s not easy quantifying them... but I&amp;#x2019;ll do my best!\n
  15. \n
  16. \n
  17. \n
  18. \n
  19. \n
  20. \n
  21. \n
  22. Without getting too soppy or emotional, here are some of the things that I think are important for us all to remember some times...\n
  23. Without getting too soppy or emotional, here are some of the things that I think are important for us all to remember some times...\n
  24. Without getting too soppy or emotional, here are some of the things that I think are important for us all to remember some times...\n
  25. Without getting too soppy or emotional, here are some of the things that I think are important for us all to remember some times...\n
  26. Without getting too soppy or emotional, here are some of the things that I think are important for us all to remember some times...\n
  27. *\n* Computer Games Programming, switched from networking. Found programming to be more my interest\n* Some operational work at Speed in the gap, actually!\n* Computer Games Development\n* any job offers?!\n
  28. *\n* Computer Games Programming, switched from networking. Found programming to be more my interest\n* Some operational work at Speed in the gap, actually!\n* Computer Games Development\n* any job offers?!\n
  29. *\n* Computer Games Programming, switched from networking. Found programming to be more my interest\n* Some operational work at Speed in the gap, actually!\n* Computer Games Development\n* any job offers?!\n
  30. *\n* Computer Games Programming, switched from networking. Found programming to be more my interest\n* Some operational work at Speed in the gap, actually!\n* Computer Games Development\n* any job offers?!\n
  31. *\n* Computer Games Programming, switched from networking. Found programming to be more my interest\n* Some operational work at Speed in the gap, actually!\n* Computer Games Development\n* any job offers?!\n
  32. * did work experience in 2004, got asked to work there. ended up running the network because the guy who was there was a monkey\n
  33. * did work experience in 2004, got asked to work there. ended up running the network because the guy who was there was a monkey\n
  34. * did work experience in 2004, got asked to work there. ended up running the network because the guy who was there was a monkey\n
  35. * did work experience in 2004, got asked to work there. ended up running the network because the guy who was there was a monkey\n
  36. * did work experience in 2004, got asked to work there. ended up running the network because the guy who was there was a monkey\n
  37. * unique position! sat seeing into both circles. I&apos;m on the edge of two massive industries... this means we can learn lessons from both of them\n
  38. * unique position! sat seeing into both circles. I&apos;m on the edge of two massive industries... this means we can learn lessons from both of them\n
  39. \n
  40. \n
  41. \n
  42. \n
  43. * which remarkably, hasn&amp;#x2019;t been difficult. There are many companies who are not using technology to it&amp;#x2019;s potential - in the slightest\n* developed all myself\n* been difficult to create an infrastructure with this many corporate clients all sticking their nose in\n* a modern, fresh, relevant image. tried to create a quirky identity - bit like virgin etc.\n* FUTURE OF DISTRIBUTION! this is how things should and hopefully will be\n
  44. * which remarkably, hasn&amp;#x2019;t been difficult. There are many companies who are not using technology to it&amp;#x2019;s potential - in the slightest\n* developed all myself\n* been difficult to create an infrastructure with this many corporate clients all sticking their nose in\n* a modern, fresh, relevant image. tried to create a quirky identity - bit like virgin etc.\n* FUTURE OF DISTRIBUTION! this is how things should and hopefully will be\n
  45. * which remarkably, hasn&amp;#x2019;t been difficult. There are many companies who are not using technology to it&amp;#x2019;s potential - in the slightest\n* developed all myself\n* been difficult to create an infrastructure with this many corporate clients all sticking their nose in\n* a modern, fresh, relevant image. tried to create a quirky identity - bit like virgin etc.\n* FUTURE OF DISTRIBUTION! this is how things should and hopefully will be\n
  46. * which remarkably, hasn&amp;#x2019;t been difficult. There are many companies who are not using technology to it&amp;#x2019;s potential - in the slightest\n* developed all myself\n* been difficult to create an infrastructure with this many corporate clients all sticking their nose in\n* a modern, fresh, relevant image. tried to create a quirky identity - bit like virgin etc.\n* FUTURE OF DISTRIBUTION! this is how things should and hopefully will be\n
  47. * which remarkably, hasn&amp;#x2019;t been difficult. There are many companies who are not using technology to it&amp;#x2019;s potential - in the slightest\n* developed all myself\n* been difficult to create an infrastructure with this many corporate clients all sticking their nose in\n* a modern, fresh, relevant image. tried to create a quirky identity - bit like virgin etc.\n* FUTURE OF DISTRIBUTION! this is how things should and hopefully will be\n
  48. * \n* not interested in selling it - you may see no direct benefit from it (yet) in your industry. because...\n* built for networks - and dynamicity of them. dad likes to form contracts quickly so we need a way to handle this. who knows what&amp;#x2019;s around the corner?\n* data gets in to Transpire - which in itself is a problem (lack of bloody APIs) and follows through to invoicing and intelligence\n* dads technical bloody reports! how much a lorry makes etc.\n* there is NOT enough user involvement in this industry. AT ALL.\n* plenty of stuff in the pipeline - better customer involvement, mobile devices, etc\n
  49. * \n* not interested in selling it - you may see no direct benefit from it (yet) in your industry. because...\n* built for networks - and dynamicity of them. dad likes to form contracts quickly so we need a way to handle this. who knows what&amp;#x2019;s around the corner?\n* data gets in to Transpire - which in itself is a problem (lack of bloody APIs) and follows through to invoicing and intelligence\n* dads technical bloody reports! how much a lorry makes etc.\n* there is NOT enough user involvement in this industry. AT ALL.\n* plenty of stuff in the pipeline - better customer involvement, mobile devices, etc\n
  50. * \n* not interested in selling it - you may see no direct benefit from it (yet) in your industry. because...\n* built for networks - and dynamicity of them. dad likes to form contracts quickly so we need a way to handle this. who knows what&amp;#x2019;s around the corner?\n* data gets in to Transpire - which in itself is a problem (lack of bloody APIs) and follows through to invoicing and intelligence\n* dads technical bloody reports! how much a lorry makes etc.\n* there is NOT enough user involvement in this industry. AT ALL.\n* plenty of stuff in the pipeline - better customer involvement, mobile devices, etc\n
  51. * \n* not interested in selling it - you may see no direct benefit from it (yet) in your industry. because...\n* built for networks - and dynamicity of them. dad likes to form contracts quickly so we need a way to handle this. who knows what&amp;#x2019;s around the corner?\n* data gets in to Transpire - which in itself is a problem (lack of bloody APIs) and follows through to invoicing and intelligence\n* dads technical bloody reports! how much a lorry makes etc.\n* there is NOT enough user involvement in this industry. AT ALL.\n* plenty of stuff in the pipeline - better customer involvement, mobile devices, etc\n
  52. * \n* not interested in selling it - you may see no direct benefit from it (yet) in your industry. because...\n* built for networks - and dynamicity of them. dad likes to form contracts quickly so we need a way to handle this. who knows what&amp;#x2019;s around the corner?\n* data gets in to Transpire - which in itself is a problem (lack of bloody APIs) and follows through to invoicing and intelligence\n* dads technical bloody reports! how much a lorry makes etc.\n* there is NOT enough user involvement in this industry. AT ALL.\n* plenty of stuff in the pipeline - better customer involvement, mobile devices, etc\n
  53. * \n* not interested in selling it - you may see no direct benefit from it (yet) in your industry. because...\n* built for networks - and dynamicity of them. dad likes to form contracts quickly so we need a way to handle this. who knows what&amp;#x2019;s around the corner?\n* data gets in to Transpire - which in itself is a problem (lack of bloody APIs) and follows through to invoicing and intelligence\n* dads technical bloody reports! how much a lorry makes etc.\n* there is NOT enough user involvement in this industry. AT ALL.\n* plenty of stuff in the pipeline - better customer involvement, mobile devices, etc\n
  54. * \n* not interested in selling it - you may see no direct benefit from it (yet) in your industry. because...\n* built for networks - and dynamicity of them. dad likes to form contracts quickly so we need a way to handle this. who knows what&amp;#x2019;s around the corner?\n* data gets in to Transpire - which in itself is a problem (lack of bloody APIs) and follows through to invoicing and intelligence\n* dads technical bloody reports! how much a lorry makes etc.\n* there is NOT enough user involvement in this industry. AT ALL.\n* plenty of stuff in the pipeline - better customer involvement, mobile devices, etc\n
  55. \n
  56. \n
  57. \n
  58. \n
  59. * you have to go to great lengths and do a better job to stand out\n* plenty of cowboys out there (some have even wrote horrendous transport systems) to back this up\n* security - mention having a site online means it gets probed constantly from Russians, script kiddies, the Chinese, etc. When you&amp;#x2019;re storing people&amp;#x2019;s data it&amp;#x2019;s important you keep it safe. MITM attacks also. Akin to having your house doors and windows constantly rattled and checked during the night while you&amp;#x2019;re asleep. Not a nice thought, no?\n* scalability - if you haven&amp;#x2019;t built the foundations properly, it&amp;#x2019;ll all fall down! especially evident with code\n* large systems, poor database design can hinder performance and concurrency\n* cutting edge - difficult. company IT departments? universities? forget it! they aren&amp;#x2019;t managing.\n* next slide...\n
  60. * you have to go to great lengths and do a better job to stand out\n* plenty of cowboys out there (some have even wrote horrendous transport systems) to back this up\n* security - mention having a site online means it gets probed constantly from Russians, script kiddies, the Chinese, etc. When you&amp;#x2019;re storing people&amp;#x2019;s data it&amp;#x2019;s important you keep it safe. MITM attacks also. Akin to having your house doors and windows constantly rattled and checked during the night while you&amp;#x2019;re asleep. Not a nice thought, no?\n* scalability - if you haven&amp;#x2019;t built the foundations properly, it&amp;#x2019;ll all fall down! especially evident with code\n* large systems, poor database design can hinder performance and concurrency\n* cutting edge - difficult. company IT departments? universities? forget it! they aren&amp;#x2019;t managing.\n* next slide...\n
  61. * you have to go to great lengths and do a better job to stand out\n* plenty of cowboys out there (some have even wrote horrendous transport systems) to back this up\n* security - mention having a site online means it gets probed constantly from Russians, script kiddies, the Chinese, etc. When you&amp;#x2019;re storing people&amp;#x2019;s data it&amp;#x2019;s important you keep it safe. MITM attacks also. Akin to having your house doors and windows constantly rattled and checked during the night while you&amp;#x2019;re asleep. Not a nice thought, no?\n* scalability - if you haven&amp;#x2019;t built the foundations properly, it&amp;#x2019;ll all fall down! especially evident with code\n* large systems, poor database design can hinder performance and concurrency\n* cutting edge - difficult. company IT departments? universities? forget it! they aren&amp;#x2019;t managing.\n* next slide...\n
  62. * you have to go to great lengths and do a better job to stand out\n* plenty of cowboys out there (some have even wrote horrendous transport systems) to back this up\n* security - mention having a site online means it gets probed constantly from Russians, script kiddies, the Chinese, etc. When you&amp;#x2019;re storing people&amp;#x2019;s data it&amp;#x2019;s important you keep it safe. MITM attacks also. Akin to having your house doors and windows constantly rattled and checked during the night while you&amp;#x2019;re asleep. Not a nice thought, no?\n* scalability - if you haven&amp;#x2019;t built the foundations properly, it&amp;#x2019;ll all fall down! especially evident with code\n* large systems, poor database design can hinder performance and concurrency\n* cutting edge - difficult. company IT departments? universities? forget it! they aren&amp;#x2019;t managing.\n* next slide...\n
  63. * you have to go to great lengths and do a better job to stand out\n* plenty of cowboys out there (some have even wrote horrendous transport systems) to back this up\n* security - mention having a site online means it gets probed constantly from Russians, script kiddies, the Chinese, etc. When you&amp;#x2019;re storing people&amp;#x2019;s data it&amp;#x2019;s important you keep it safe. MITM attacks also. Akin to having your house doors and windows constantly rattled and checked during the night while you&amp;#x2019;re asleep. Not a nice thought, no?\n* scalability - if you haven&amp;#x2019;t built the foundations properly, it&amp;#x2019;ll all fall down! especially evident with code\n* large systems, poor database design can hinder performance and concurrency\n* cutting edge - difficult. company IT departments? universities? forget it! they aren&amp;#x2019;t managing.\n* next slide...\n
  64. * you have to go to great lengths and do a better job to stand out\n* plenty of cowboys out there (some have even wrote horrendous transport systems) to back this up\n* security - mention having a site online means it gets probed constantly from Russians, script kiddies, the Chinese, etc. When you&amp;#x2019;re storing people&amp;#x2019;s data it&amp;#x2019;s important you keep it safe. MITM attacks also. Akin to having your house doors and windows constantly rattled and checked during the night while you&amp;#x2019;re asleep. Not a nice thought, no?\n* scalability - if you haven&amp;#x2019;t built the foundations properly, it&amp;#x2019;ll all fall down! especially evident with code\n* large systems, poor database design can hinder performance and concurrency\n* cutting edge - difficult. company IT departments? universities? forget it! they aren&amp;#x2019;t managing.\n* next slide...\n
  65. * you have to go to great lengths and do a better job to stand out\n* plenty of cowboys out there (some have even wrote horrendous transport systems) to back this up\n* security - mention having a site online means it gets probed constantly from Russians, script kiddies, the Chinese, etc. When you&amp;#x2019;re storing people&amp;#x2019;s data it&amp;#x2019;s important you keep it safe. MITM attacks also. Akin to having your house doors and windows constantly rattled and checked during the night while you&amp;#x2019;re asleep. Not a nice thought, no?\n* scalability - if you haven&amp;#x2019;t built the foundations properly, it&amp;#x2019;ll all fall down! especially evident with code\n* large systems, poor database design can hinder performance and concurrency\n* cutting edge - difficult. company IT departments? universities? forget it! they aren&amp;#x2019;t managing.\n* next slide...\n
  66. Right. Before I go too far into web development, let&amp;#x2019;s play a little game...\n* pallets - see! I told you I&amp;#x2019;d be relevant :P\n
  67. Right. Before I go too far into web development, let&amp;#x2019;s play a little game...\n* pallets - see! I told you I&amp;#x2019;d be relevant :P\n
  68. Right. Before I go too far into web development, let&amp;#x2019;s play a little game...\n* pallets - see! I told you I&amp;#x2019;d be relevant :P\n
  69. Right. Before I go too far into web development, let&amp;#x2019;s play a little game...\n* pallets - see! I told you I&amp;#x2019;d be relevant :P\n
  70. Right. Before I go too far into web development, let&amp;#x2019;s play a little game...\n* pallets - see! I told you I&amp;#x2019;d be relevant :P\n
  71. Right. Before I go too far into web development, let&amp;#x2019;s play a little game...\n* pallets - see! I told you I&amp;#x2019;d be relevant :P\n
  72. \n
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  88. \n
  89. \n
  90. *\n*\n* fed up of hearing &amp;#x201C;years&amp;#x201D; as an IT project timescale?\n
  91. *\n*\n* fed up of hearing &amp;#x201C;years&amp;#x201D; as an IT project timescale?\n
  92. *\n*\n* fed up of hearing &amp;#x201C;years&amp;#x201D; as an IT project timescale?\n
  93. *\n*\n* fed up of hearing &amp;#x201C;years&amp;#x201D; as an IT project timescale?\n
  94. *\n*\n* fed up of hearing &amp;#x201C;years&amp;#x201D; as an IT project timescale?\n
  95. * a very vibrant community. tonnes of activity - you just need to know where to look\n* keeping your finger on the pulse - new latest developments and technologies which you can apply to YOUR business\n* we can&amp;#x2019;t always do things the best way. outsourcing and using other people&amp;#x2019;s work is a great way to get things done quickly...\n* case in point: frameworks\n* larger APIs/code libraries - from individual&amp;#x2019;s work to full scale APIs like google maps/charts\n
  96. * a very vibrant community. tonnes of activity - you just need to know where to look\n* keeping your finger on the pulse - new latest developments and technologies which you can apply to YOUR business\n* we can&amp;#x2019;t always do things the best way. outsourcing and using other people&amp;#x2019;s work is a great way to get things done quickly...\n* case in point: frameworks\n* larger APIs/code libraries - from individual&amp;#x2019;s work to full scale APIs like google maps/charts\n
  97. * a very vibrant community. tonnes of activity - you just need to know where to look\n* keeping your finger on the pulse - new latest developments and technologies which you can apply to YOUR business\n* we can&amp;#x2019;t always do things the best way. outsourcing and using other people&amp;#x2019;s work is a great way to get things done quickly...\n* case in point: frameworks\n* larger APIs/code libraries - from individual&amp;#x2019;s work to full scale APIs like google maps/charts\n
  98. * a very vibrant community. tonnes of activity - you just need to know where to look\n* keeping your finger on the pulse - new latest developments and technologies which you can apply to YOUR business\n* we can&amp;#x2019;t always do things the best way. outsourcing and using other people&amp;#x2019;s work is a great way to get things done quickly...\n* case in point: frameworks\n* larger APIs/code libraries - from individual&amp;#x2019;s work to full scale APIs like google maps/charts\n
  99. * a very vibrant community. tonnes of activity - you just need to know where to look\n* keeping your finger on the pulse - new latest developments and technologies which you can apply to YOUR business\n* we can&amp;#x2019;t always do things the best way. outsourcing and using other people&amp;#x2019;s work is a great way to get things done quickly...\n* case in point: frameworks\n* larger APIs/code libraries - from individual&amp;#x2019;s work to full scale APIs like google maps/charts\n
  100. * a very vibrant community. tonnes of activity - you just need to know where to look\n* keeping your finger on the pulse - new latest developments and technologies which you can apply to YOUR business\n* we can&amp;#x2019;t always do things the best way. outsourcing and using other people&amp;#x2019;s work is a great way to get things done quickly...\n* case in point: frameworks\n* larger APIs/code libraries - from individual&amp;#x2019;s work to full scale APIs like google maps/charts\n
  101. All downfalls by corp IT ultimately result in poorer products - less customer satisfaction - less &amp;#xA3;&amp;#xA3;&amp;#xA3;s... you get the idea\n
  102. All downfalls by corp IT ultimately result in poorer products - less customer satisfaction - less &amp;#xA3;&amp;#xA3;&amp;#xA3;s... you get the idea\n
  103. All downfalls by corp IT ultimately result in poorer products - less customer satisfaction - less &amp;#xA3;&amp;#xA3;&amp;#xA3;s... you get the idea\n
  104. All downfalls by corp IT ultimately result in poorer products - less customer satisfaction - less &amp;#xA3;&amp;#xA3;&amp;#xA3;s... you get the idea\n
  105. All downfalls by corp IT ultimately result in poorer products - less customer satisfaction - less &amp;#xA3;&amp;#xA3;&amp;#xA3;s... you get the idea\n
  106. All downfalls by corp IT ultimately result in poorer products - less customer satisfaction - less &amp;#xA3;&amp;#xA3;&amp;#xA3;s... you get the idea\n
  107. \n
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  110. \n
  111. \n
  112. a couple more inspirational quotes\n
  113. a couple more inspirational quotes\n
  114. a couple more inspirational quotes\n
  115. a couple more inspirational quotes\n
  116. * it is important that people&amp;#x2019;s feelings are considered when using a system.\n* and thus the focus should be away from &amp;#x201C;OH GOD THAT WAS HARD TO CODE&amp;#x201D; and instead oriented around solving interactivity problems etc.\n* pure and simple - they will be passionate about your brand and committed to it... &amp;#xA3;&amp;#xA3;&amp;#xA3;. that&amp;#x2019;s how you build commitment. a little quantifiable moment!\n
  117. * it is important that people&amp;#x2019;s feelings are considered when using a system.\n* and thus the focus should be away from &amp;#x201C;OH GOD THAT WAS HARD TO CODE&amp;#x201D; and instead oriented around solving interactivity problems etc.\n* pure and simple - they will be passionate about your brand and committed to it... &amp;#xA3;&amp;#xA3;&amp;#xA3;. that&amp;#x2019;s how you build commitment. a little quantifiable moment!\n
  118. * it is important that people&amp;#x2019;s feelings are considered when using a system.\n* and thus the focus should be away from &amp;#x201C;OH GOD THAT WAS HARD TO CODE&amp;#x201D; and instead oriented around solving interactivity problems etc.\n* pure and simple - they will be passionate about your brand and committed to it... &amp;#xA3;&amp;#xA3;&amp;#xA3;. that&amp;#x2019;s how you build commitment. a little quantifiable moment!\n
  119. * it is important that people&amp;#x2019;s feelings are considered when using a system.\n* and thus the focus should be away from &amp;#x201C;OH GOD THAT WAS HARD TO CODE&amp;#x201D; and instead oriented around solving interactivity problems etc.\n* pure and simple - they will be passionate about your brand and committed to it... &amp;#xA3;&amp;#xA3;&amp;#xA3;. that&amp;#x2019;s how you build commitment. a little quantifiable moment!\n
  120. \n
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  133. * say about the study showing brain patterns are that of lovers rather than addicts. highly passionate user base, highly profitable company. /thread\n* one example that stands out to me (there are more!)... when we go to tesco / asda etc do we have to find prices that way from a giant pricing book? no? why the hell do we put our customers through this?!\n
  134. * say about the study showing brain patterns are that of lovers rather than addicts. highly passionate user base, highly profitable company. /thread\n* one example that stands out to me (there are more!)... when we go to tesco / asda etc do we have to find prices that way from a giant pricing book? no? why the hell do we put our customers through this?!\n
  135. * say about the study showing brain patterns are that of lovers rather than addicts. highly passionate user base, highly profitable company. /thread\n* one example that stands out to me (there are more!)... when we go to tesco / asda etc do we have to find prices that way from a giant pricing book? no? why the hell do we put our customers through this?!\n
  136. * say about the study showing brain patterns are that of lovers rather than addicts. highly passionate user base, highly profitable company. /thread\n* one example that stands out to me (there are more!)... when we go to tesco / asda etc do we have to find prices that way from a giant pricing book? no? why the hell do we put our customers through this?!\n
  137. * say about the study showing brain patterns are that of lovers rather than addicts. highly passionate user base, highly profitable company. /thread\n* one example that stands out to me (there are more!)... when we go to tesco / asda etc do we have to find prices that way from a giant pricing book? no? why the hell do we put our customers through this?!\n
  138. \n
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  150. * quantified it with &amp;#xA3;&amp;#xA3;&amp;#xA3;s again! wow I&amp;#x2019;m not doing so bad after all!\n
  151. * quantified it with &amp;#xA3;&amp;#xA3;&amp;#xA3;s again! wow I&amp;#x2019;m not doing so bad after all!\n
  152. * quantified it with &amp;#xA3;&amp;#xA3;&amp;#xA3;s again! wow I&amp;#x2019;m not doing so bad after all!\n
  153. * quantified it with &amp;#xA3;&amp;#xA3;&amp;#xA3;s again! wow I&amp;#x2019;m not doing so bad after all!\n
  154. * quantified it with &amp;#xA3;&amp;#xA3;&amp;#xA3;s again! wow I&amp;#x2019;m not doing so bad after all!\n
  155. * quantified it with &amp;#xA3;&amp;#xA3;&amp;#xA3;s again! wow I&amp;#x2019;m not doing so bad after all!\n
  156. * quantified it with &amp;#xA3;&amp;#xA3;&amp;#xA3;s again! wow I&amp;#x2019;m not doing so bad after all!\n
  157. * quantified it with &amp;#xA3;&amp;#xA3;&amp;#xA3;s again! wow I&amp;#x2019;m not doing so bad after all!\n
  158. * sorry it&amp;#x2019;s back to apple again but they&amp;#x2019;re easy pickings for these kinds of example!\n* aside from the UI and UX as we&amp;#x2019;ve already mentioned!\n* Twitter: gigantic ecosystem of apps and services - not made by Twitter itself but by 3rd party developers\n
  159. * sorry it&amp;#x2019;s back to apple again but they&amp;#x2019;re easy pickings for these kinds of example!\n* aside from the UI and UX as we&amp;#x2019;ve already mentioned!\n* Twitter: gigantic ecosystem of apps and services - not made by Twitter itself but by 3rd party developers\n
  160. * sorry it&amp;#x2019;s back to apple again but they&amp;#x2019;re easy pickings for these kinds of example!\n* aside from the UI and UX as we&amp;#x2019;ve already mentioned!\n* Twitter: gigantic ecosystem of apps and services - not made by Twitter itself but by 3rd party developers\n
  161. * sorry it&amp;#x2019;s back to apple again but they&amp;#x2019;re easy pickings for these kinds of example!\n* aside from the UI and UX as we&amp;#x2019;ve already mentioned!\n* Twitter: gigantic ecosystem of apps and services - not made by Twitter itself but by 3rd party developers\n
  162. * sorry it&amp;#x2019;s back to apple again but they&amp;#x2019;re easy pickings for these kinds of example!\n* aside from the UI and UX as we&amp;#x2019;ve already mentioned!\n* Twitter: gigantic ecosystem of apps and services - not made by Twitter itself but by 3rd party developers\n
  163. * sorry it&amp;#x2019;s back to apple again but they&amp;#x2019;re easy pickings for these kinds of example!\n* aside from the UI and UX as we&amp;#x2019;ve already mentioned!\n* Twitter: gigantic ecosystem of apps and services - not made by Twitter itself but by 3rd party developers\n
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  179. * again, it&amp;#x2019;s all about *not* reinventing that wheel\n
  180. * again, it&amp;#x2019;s all about *not* reinventing that wheel\n
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  188. * aside from all the things we&amp;#x2019;ve discussed, like working for more transparency etc.\n* communication has recently been improved, but it&amp;#x2019;s taken too long to build a relationship.\nUsually we end up speaking to the wrong people etc. there should be a protocol for dealing with this types of queries in the future so our efforts are concerted and go to the right people\n
  189. * aside from all the things we&amp;#x2019;ve discussed, like working for more transparency etc.\n* communication has recently been improved, but it&amp;#x2019;s taken too long to build a relationship.\nUsually we end up speaking to the wrong people etc. there should be a protocol for dealing with this types of queries in the future so our efforts are concerted and go to the right people\n
  190. * aside from all the things we&amp;#x2019;ve discussed, like working for more transparency etc.\n* communication has recently been improved, but it&amp;#x2019;s taken too long to build a relationship.\nUsually we end up speaking to the wrong people etc. there should be a protocol for dealing with this types of queries in the future so our efforts are concerted and go to the right people\n
  191. * aside from all the things we&amp;#x2019;ve discussed, like working for more transparency etc.\n* communication has recently been improved, but it&amp;#x2019;s taken too long to build a relationship.\nUsually we end up speaking to the wrong people etc. there should be a protocol for dealing with this types of queries in the future so our efforts are concerted and go to the right people\n
  192. * so we can get in touch with the right people at the hub, etc. it took me months and months to find out about something that already existed!!! shocking, right\n
  193. * so we can get in touch with the right people at the hub, etc. it took me months and months to find out about something that already existed!!! shocking, right\n
  194. * so we can get in touch with the right people at the hub, etc. it took me months and months to find out about something that already existed!!! shocking, right\n
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