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The Colourful World of Internal
            Audit
    - A Collection of Thoughts
Commentary on being an Internal Auditor
   “ I’m not as dull as, I sound.
   Really Audit is a very interesting
   and diverse career. Common
   perception that I get to look at
   numbers all day well, I don’t so
   it’s not all bad.”

   (Source: An internal auditor
   providing a description of their
   work on Facebook)
Attributes of World Class Auditing
In their book ‘Leading Edge Internal Auditing’, Ridley and Chambers list key
attributes of world class auditing. The key words are:

•   Professional
•   Close to the business
•   Provide solutions
•   Independent
•   High profile
•   Change Agents
•   Customer-focused
    Customer-focused
•   Expert in controls
•   Cost-effective
•   Multi-skilled
Key Strategies for Internal Auditing to Achieve
    • Establish and communicate a clear vision &
      strategy
    • Demonstrate the value of internal audit
    • Understand customer needs
    • Focus on risk
    • Improve the communication of results
    • Improve the audit process
    • Educate management on risks and controls
Risk Management, Internal Control and
          Everyday Life
 • Risk Management is not rocket science
 • Many organisations are using the risk register to
   drive the Strategic Internal Audit Plan
 • In the following slide is an example of how we
   address risk in our everyday lives
 • The example is listed first, followed by the possible
   risks and controls
The Escaping Cat
Suppose that you have recently moved house and have a cat called Rupert. Also
suppose at your old house, Rupert had a lot of places to hide in the garden. One day,
you walk into the kitchen and Rupert has cleaned his whole plate of food (which is
unusual for him – what is he up to?) Suppose also that you don’t let him out in the
front because you are scared of what might happen to him (particularly as he is a
                                                           (particularly as he is a
beautiful cat). One day, you let Rupert out into the back garden and he claws himself
up the wooden fence, walks across the top (unusual for him as he can’t usually hold his
balance) and he jumps into the next garden. Suppose that the next-door neighbour has
                                              Suppose
not moved in yet, and Rupert burrows his way out under the gate to the outside. You
may be wondering where Rupert is and find him outside running around. In this
example, Rupert is a slightly mad, moody and naïve cat.
Possible Risks
• If you let Rupert out into the
  garden, he may try and run
  away
• Rupert may encounter a
  situation that he cannot
  handle, e.g., if there is a
  workmen site close by with new
  houses being built
• Rupert may start whining
• Rupert may attack the owners
  for not letting him do what he
  wants
Possible Controls
• Give Rupert something else to
  do, e.g., build an obstacle
  course in the garden
• Don’t let him go outside
• Let him go outside but keep
  an eye on him
• Block up the open part of the
  neighbour’s gate (this may lead
  to problems with your
  neighbour)
First Impressions
“She was a phantom of delight
When first she gleam’d upon my sight
   A lovely apparition, sent
   To be a moment’s ornament;”
            moment’s ornament;”

(Source: William Wordsworth)
                 Wordsworth)
Image
• Common question posed to
  outsourced internal auditors at tender
  presentations is how they will fit in
  with the culture of the organisation
• Visual works wonders
• Internal Auditors have to be
  professional in their approach
• Can be anything from way we dress,
  way we behave, attitude, speech and
  what we do when we are on site
• From first day of contract to final
  day, need to leave behind a lasting
  impression
Things Not to Do (at a Client Site)
• Do not turn up at the client with zipper in your trouser open. ( May create lasting
  impression which does not bode well for your firm). Remember you are an
  ambassador
• If you have a laptop, do not have the volume set at its highest level and have some
  strange sounds coming from it. (This is extremely disruptive.) If you are the
  supervisor and you have junior staff around, thoughts of strangulation may be
  passing through their minds. You are not setting them a good example and you are
  not doing the company any favours
• If you have paid an agency a commission for an employee, do not tell the client and
  everyone you meet about it. (This can be extremely annoying and counterproductive
  for your employee)
• Do not have your mobile phone switched on during an internal audit meeting. (( If
                                                                          meeting. If
  the phone rings and you answer it, it presents the image that the client is not as
  important as the other person on the phone)
Things Not to Do (at a Client Site)
• Do not turn up at an Audit Committee meeting and state how far
  you had to drive and that you did not want to come to the site in the
  first place. (If you are the manager, you have a role to play, if you
  can’t fulfil that objective, step aside and let someone who is committed
  to fulfil that requirement, do so)
• Do not start cracking jokes on the first day of the audit. Remember,
  you’re an auditor, not a comedian
• Do not turn up at a client site and present a “know-it-all” or “I am
  better than you” image. Attitude makes a big difference
Things to Do
• Present a professional image
• Dress smartly
• Be polite
• Try and work with the client and
  when planning meetings book them
  in advance
• Negotiate
Thought
“Demonstrate do not explicate”

(Source: The Concise 48 Laws of Power by Robert
Greene)
Symbols and Internal Audit
• Internal Auditors can learn a lot from their
  surroundings
• Particularly the animal kingdom
Symbolism
      • Scorpion = survivor. Timid creatures
        that only attack if provoked
      • Puma – when it attacks its prey, it
        does so without hesitation and
        focuses on the most vulnerable part
      • Skunk = respect. Most animals fear
        a skunk and do not stray into its
        path because they don’t want to smell
        its legendary fragrance.
      • Raven = magic & mysticism.
        Associated with Norse god Odin
Significance of Animal Totems
                 •   The Internal Auditor as a Butterfly
                     Auditors need to be colourful. Can be
                     anything from clothes they wear (dress
                     sensibly) to their characters. Change
                     highlights the evolution of a trainee
                     auditor to a manager and then maybe a
                     director
                 •   The Internal Auditor as a Scorpion
                     A survivor mentality is required in the
                     profession as the auditor can be thrown
                     into all sorts of situations
Animal Totems Cont’d
            •   The Internal Auditor as an Ant
                Work, order and discipline are the
                foundations of an auditors approach to
                each assignment. Without this focus, they
                would never hit their deadlines on time
            •   The Internal Auditor as a Puma
                Auditors require confidence when
                undertaking their duties. Comes with
                experience. When tackling a difficult
                project look for the weakest part, i.e. the
                easiest part, which you can deal with
                first. With any assignment, no matter
                how large or small, it is always best to
                break it down into small bits.
The Raven
      • The Internal Auditor as a
        Raven
        Auditors need to create
        some kind of magical aura
        around them. Required to
        attract people to them.
        Can be anything like a
        friendly approach which
        puts people at ease
The Global Governance Pantheon

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The Colourful World Of Internal Audit

  • 1. The Colourful World of Internal Audit - A Collection of Thoughts
  • 2. Commentary on being an Internal Auditor “ I’m not as dull as, I sound. Really Audit is a very interesting and diverse career. Common perception that I get to look at numbers all day well, I don’t so it’s not all bad.” (Source: An internal auditor providing a description of their work on Facebook)
  • 3. Attributes of World Class Auditing In their book ‘Leading Edge Internal Auditing’, Ridley and Chambers list key attributes of world class auditing. The key words are: • Professional • Close to the business • Provide solutions • Independent • High profile • Change Agents • Customer-focused Customer-focused • Expert in controls • Cost-effective • Multi-skilled
  • 4. Key Strategies for Internal Auditing to Achieve • Establish and communicate a clear vision & strategy • Demonstrate the value of internal audit • Understand customer needs • Focus on risk • Improve the communication of results • Improve the audit process • Educate management on risks and controls
  • 5. Risk Management, Internal Control and Everyday Life • Risk Management is not rocket science • Many organisations are using the risk register to drive the Strategic Internal Audit Plan • In the following slide is an example of how we address risk in our everyday lives • The example is listed first, followed by the possible risks and controls
  • 6. The Escaping Cat Suppose that you have recently moved house and have a cat called Rupert. Also suppose at your old house, Rupert had a lot of places to hide in the garden. One day, you walk into the kitchen and Rupert has cleaned his whole plate of food (which is unusual for him – what is he up to?) Suppose also that you don’t let him out in the front because you are scared of what might happen to him (particularly as he is a (particularly as he is a beautiful cat). One day, you let Rupert out into the back garden and he claws himself up the wooden fence, walks across the top (unusual for him as he can’t usually hold his balance) and he jumps into the next garden. Suppose that the next-door neighbour has Suppose not moved in yet, and Rupert burrows his way out under the gate to the outside. You may be wondering where Rupert is and find him outside running around. In this example, Rupert is a slightly mad, moody and naïve cat.
  • 7. Possible Risks • If you let Rupert out into the garden, he may try and run away • Rupert may encounter a situation that he cannot handle, e.g., if there is a workmen site close by with new houses being built • Rupert may start whining • Rupert may attack the owners for not letting him do what he wants
  • 8. Possible Controls • Give Rupert something else to do, e.g., build an obstacle course in the garden • Don’t let him go outside • Let him go outside but keep an eye on him • Block up the open part of the neighbour’s gate (this may lead to problems with your neighbour)
  • 9. First Impressions “She was a phantom of delight When first she gleam’d upon my sight A lovely apparition, sent To be a moment’s ornament;” moment’s ornament;” (Source: William Wordsworth) Wordsworth)
  • 10. Image • Common question posed to outsourced internal auditors at tender presentations is how they will fit in with the culture of the organisation • Visual works wonders • Internal Auditors have to be professional in their approach • Can be anything from way we dress, way we behave, attitude, speech and what we do when we are on site • From first day of contract to final day, need to leave behind a lasting impression
  • 11. Things Not to Do (at a Client Site) • Do not turn up at the client with zipper in your trouser open. ( May create lasting impression which does not bode well for your firm). Remember you are an ambassador • If you have a laptop, do not have the volume set at its highest level and have some strange sounds coming from it. (This is extremely disruptive.) If you are the supervisor and you have junior staff around, thoughts of strangulation may be passing through their minds. You are not setting them a good example and you are not doing the company any favours • If you have paid an agency a commission for an employee, do not tell the client and everyone you meet about it. (This can be extremely annoying and counterproductive for your employee) • Do not have your mobile phone switched on during an internal audit meeting. (( If meeting. If the phone rings and you answer it, it presents the image that the client is not as important as the other person on the phone)
  • 12. Things Not to Do (at a Client Site) • Do not turn up at an Audit Committee meeting and state how far you had to drive and that you did not want to come to the site in the first place. (If you are the manager, you have a role to play, if you can’t fulfil that objective, step aside and let someone who is committed to fulfil that requirement, do so) • Do not start cracking jokes on the first day of the audit. Remember, you’re an auditor, not a comedian • Do not turn up at a client site and present a “know-it-all” or “I am better than you” image. Attitude makes a big difference
  • 13. Things to Do • Present a professional image • Dress smartly • Be polite • Try and work with the client and when planning meetings book them in advance • Negotiate
  • 14. Thought “Demonstrate do not explicate” (Source: The Concise 48 Laws of Power by Robert Greene)
  • 15. Symbols and Internal Audit • Internal Auditors can learn a lot from their surroundings • Particularly the animal kingdom
  • 16. Symbolism • Scorpion = survivor. Timid creatures that only attack if provoked • Puma – when it attacks its prey, it does so without hesitation and focuses on the most vulnerable part • Skunk = respect. Most animals fear a skunk and do not stray into its path because they don’t want to smell its legendary fragrance. • Raven = magic & mysticism. Associated with Norse god Odin
  • 17. Significance of Animal Totems • The Internal Auditor as a Butterfly Auditors need to be colourful. Can be anything from clothes they wear (dress sensibly) to their characters. Change highlights the evolution of a trainee auditor to a manager and then maybe a director • The Internal Auditor as a Scorpion A survivor mentality is required in the profession as the auditor can be thrown into all sorts of situations
  • 18. Animal Totems Cont’d • The Internal Auditor as an Ant Work, order and discipline are the foundations of an auditors approach to each assignment. Without this focus, they would never hit their deadlines on time • The Internal Auditor as a Puma Auditors require confidence when undertaking their duties. Comes with experience. When tackling a difficult project look for the weakest part, i.e. the easiest part, which you can deal with first. With any assignment, no matter how large or small, it is always best to break it down into small bits.
  • 19. The Raven • The Internal Auditor as a Raven Auditors need to create some kind of magical aura around them. Required to attract people to them. Can be anything like a friendly approach which puts people at ease