Motorsports Club REEM

2. AIMS & TARGETS
OPERATION
REQUIREMENTS &
SUGGESTIONS
FLOWCHARTS

3. INTRODUCTION…

4. RACE: Reem Auto Club
Experience.. The
ultimate experience
includes ultimate
services, high standard
quality control and
special care towards
club visitors and
members..
The club’s overall excellence
reflects RACE’s aim to provide the
unique entertainment environment
for a new social era keeping
traditions while molding to them
the modern lifestyle..

5.  The core of operation and attention requires specific quality in all
sectors at all times.
 The club is the most important facility in the venue, therefore the
details that make the club operational are the most essential.
 Correct and specific information exchange is the key to the ideal
operation of the club.
 Special care in choosing the efficient & appropriate staff &
personnel is the key to maximum client satisfaction.

6. AIMS & TARGETS…

7.  OPERATE AS A CORE FOR ALL RELATED VENUE ACTIVITIES.
 ASSIST ALL OTHER VENUE CONTROL SECTIONS.
 SUPPORT ANY NON-RELATED ACTIVITIES & OR EVENTS IF
NECCESARY.
 ACT AS A UNIQUE HOSPITALITY CENTRE PROVIDING UNIQUE
SERVICES.
 PROVIDE THE IDEAL ENVIRONMENT FOR ALL RACE CLUB
MEMBERS & VISITORS.
 LINK THE PASSION AND THRILL OF MOTORSPORTS WITH
RELAXATION IN A FAMILY ORIENTED FACILITY.
 OFFER A UNIQUE AREA WHERE THE MOTORSPORT RACE
COMMUNITY CAN ENJOY THEIR TIME.

8. OPERATION…
CLUB’S INTERNAL DEPARTMENTS
CLUB’S EXTERNAL DEPARTMENTS
STRATEGY
FLOWCHARTS

9. Club’s internal operational departments
RECEPTION
SECURITY
BUTLERS
HOUSKEEPING
CHIEF
ASSISTANTS
CHIEF
ASSISTANTS
ADMIN.EXECUTIVE
PLUMBING
WIRING
ADMINISTRATION
TECHNICAL
SUPPORT
SERVICES
TRACK CONTROL
ACADEMY

10. Club’s external operational departments
TECHNICAL
SUPPORT
SERVICES
IT
WIRING
PLUMBING
FLORA
DECORATION
BOUTIQUE

11. THE
CLUB
HEAD
OFFICE
ACADEMY
INFO.
EXCHANGE
TRACK
CONTROL
ADMINISTRATION
SERVICES
TECHNICAL
SUPPORT
INFORMATION
EXCHANGE
WITHIN THE
CLUB IS THE KEY
TO PROPER
SITUATION
HANDLING
RELEVANT
INFORMATION
FLOW SECURES
PROPER
REACTION
TIME INTERVAL
FAST &
ACURATE
PROBLEM
SOLVING
DEPENDS ON
THE
INFORMATION
EXCHANGE
STRATEGY OF CLUB
OPERATION

12. FLOWCHARTS…
CLUB’S ADMINISTRATION
CLUB’S TECHNICAL SUPPORT
CLUB’S SERVICES
CLUB’S MAIN FLOWCHART

13. CLUB
DIRECTOR
ADMIN. EXECUTIVE
RECEPTION
ACD
2
CUSTOMER
SERVICE
RECEPTIONIST
1
Club’s external operational
departments
CLUB’S ADMINISTRATION
TECHNICAL
SUPPORT
SERVICES

14. PLUMBING WIRING
ACD
CLUB
DIRECTOR
ADMIN. EXECUTIVE
1 1
CLUB’S TECHNICAL
SUPPORT
Club’s external operational
departments

15. CLUB
DIRECTOR
BUTLERS
SECURITY
HOUSKEEPING
CLUB’S SERVICES
ACD
CUSTOMER SERVICE
22
BARMAN
4
2

16. CLUB’S OPERATION
FLOWCHART
ADMINISTRATION
Ass. CLUB DIRECTOR
CLUB DIRECTOR
Club’s external
operational departments
Club’s internal
operational departments
SECURITY

17. REQUIREMENTS &
SUGGESTIONS…
DRESS CODE DESIGN
SECURITY
MONTHLY SALARY BUDGET

18. SECURITY
PORTABLE HEAD COMUNICATION DEVICES.
MAGNETIC CARDS CODER DECODER.
UNIFICATION OF THE DRESS COLOURING
INTO A COMBINATION OF THE SAME COLORS
AS IN THE RACE LOGO WITH THE ADDITION
OF BLACK.
DRESS CODE
BUDGET
BUDGET PREPARATION IF NOT PREPARED YET.
ESTIMATION: 46000 SAR.