3. Friday, March 23, 2012
Last year, General Motors
hired cultural consultants
from giant media company
Viacom, to see how younger
consumers considered
their brand.
This is what they found:
6. In a survey of 3,000
consumers born 1981-2000
(a.k.a. millennials), when
asked which of 31 brands
they preferred,
“not one poof!
car brand
ranked in the Top 10.”
7. “Automakers are realizing that if they
do not adjust to changing youth’s
tastes, they risk becoming the
the dad at
the middle
school dance.”
8. If cars are receiving low interest
from young consumers,
imagine what their interest is
for other categories.
38. Today, consumers are very
selective with what they purchase.
With so many choices out there,
they consider and select things
that complement their persona
and lifestyle.
Again, all things being equal...
40. not cool: cool:
Things that are Things that are
complicated intuitive and smart
Things that have to be Things that are
repaired or maintained renewable and green
Things that make messes Clean things
Ugly things Good looking things
41. Because, it’s not what
you say it is...
it’s what
they say it is.
cool, savvy
customers
42. Let’s examine
a brand
working on CORDLESS, BATTERY-POWERED OUTDOOR POWER EQU
its cool.
44. CORDLESS, BATTERY-POWERED OUTDOOR POWER EQUIPMENT
not cool: cool:
Things that are Things that are
complicated intuitive and smart
Things that have to be Things that are
repaired or maintained renewable and green
Things that make messes Clean things
Ugly things Good looking things
45. CORDLESS, BATTERY-POWERED OUTDOOR POWER EQUIPMENT
cool:
Things that are
intuitive and smart
Things that are
renewable and green
Clean things
Good looking things
46. Even their ads talk
smartly to today’s
tech-savvy consumer.
Created by:
WhybinTBWATequila
(South Melbourne, Australia)
47. Even their ads talk
smartly to today’s
tech-savvy consumer.
Created by:
WhybinTBWATequila
(South Melbourne, Australia)
48. Instead of leading
with product
features and photos,
they appeal to the
viewer’s culture
and lifestyle.
Created by:
WhybinTBWATequila
(South Melbourne, Australia)
49. Apple not only makes cool
products, it also delivers a
cool shopping
experience.
52. When former CEO Steve Jobs
first proposed the idea of
opening Apple-owned stores,
many sitting on Apple’s Board
of Directors were concerned
that proprietary stores
would alienate big-box
retailers, then the primary
distributors of Apple’s products.
53. Years later, Apple has opened
hundreds of the retail stores
across the country.
54. Today, the retail stores add upward of
$10 billion
to the company’s yearly revenues.