Sociological research "Socio-political monitoring in Zaporіzhzhia: actual problems. Round #1" was held from March 5 to 16, 2018. The poll involved 804 respondents aged 18 years. Data collection was conducted by the "face-to-face" interview method, that is, personally with the respondents at their place of residence. The results obtained are representative of the respondent's residence area, age and sex.

1. HOW DO THE ZAPOROZHZHIANS TREAT MEDICAL
REFORM?

2. The general information about research
The method of gathering
information
people have been interviewed on the streets of Zaporizhzhia
The population universe Dwellers of Zaporizhzia, who are over 18 years old
The sample 804 people
The parameters of quota
❖ Sex
❖ Age
❖ The place residence
Gathering of information,
ROUND # 2
5 – 16.03.2018
The level of achievability 53%
The sampling error +- 3,45%

3. How do the Zaporozhzhians treat medical reform?
Since January 1, 2018 year the medical reform has come into force in Ukraine. Now,
every person can choose the family doctor, without consideration the place of the
residence. Tell me please, do you know about this reform or not?
(in %, one answer)
60,1
28,6
9,8
1,5
Yes, I know
about it
I have heard
something, but I
do not know
totally
No, I do not
know anything
It is hard to say
81,9
83,8
84,7
87,1
93,7
94,3
98,4
Shevchenkovskiy
Oleksandrovskiy
Komunarovskiy
Voznesenovskiy
Khortytskiy
Dniprovskiy
Zavodskoy
76,9
89,0
90,7
93,1
90,9
18-29
30-39
40-49
50-59
60+
The level of awareness among the
areas…
…and the age of residence

4. 3,9
9,1
18,7 19,1
32,1
17,1
Totally
support
Rather,
support
I support
something,
and
something
I do not
support
Rather,I do
not support
I totally do
not support
It is hard to
say
40,2
44,1
50,0
52,5
54,1
57,1
59,5
Komunarovskiy
Voznesenovskiy
Oleksandrovskiy
Shevchenkovskiy
Dniprovskiy
Zavodskoy
Khortytskiy
32,3
43,4
53,0
51,7
64,2
18-29
30-39
40-49
50-59
60+
Tell me please, what is your attitude towards the medical reform?
(in %, one answer)
How do the Zaporozhzhians treat medical reform?
…and the age of residence
The level of non-support for reform
among the areas…

5. Tell me please, have you ever applied to polyclinic that to get first aid for the last 6
months or not?
(in %, one answer)
36,2
36,0
32,7
41,7
45,7
18-29
30-39
40-49
50-59
60+
23,8
25,4
36,9
43,5
45,2
46,3
49,0
Zavodskoy
Khortytskiy
Shevchenkovskiy
Komunarovskiy
Voznesenovskiy
Oleksandrovskiy
Dniprovskiy
39,357,8
2,9
Yes, I have applied to No, I have not applied to
I do not remember
How do the Zaporozhzhians treat medical reform?
…and the age of residence
Experience in applying to the clinic
among the areas…

6. 16,8
29,7
33,1
33,2
42,6
43,4
44,2
46,1
48,2
59,9
62,5
62,6
20,1
32,9
27,3
44,8
32,3
21,4
31,2
21,0
31,7
25,1
23,9
24,5
46,9
31,9
38,0
20,1
24,8
27,5
18,8
29,4
14,9
12,1
12,6
11,9
16,2
5,5
1,6
1,9
0,3
7,7
5,8
3,5
5,2
2,9
1,0
1,0
The availability of medicines, which you should not pay separately for
Technical supply of the polyclinic
Waiting time for the appointment
Level of the quality of health services in general
Waiting place for the appoinment
The opportunity of pre-recorded by the phone / by the Internet
Sanitary conditions of the place
The opportunity of pre-recorded in regestry / processing of the Talon
The classification of medical staff
Schedule of the therapist (family doctor)
Staff attitude towards you
Timetable of medical institution
I satisfy to some extent 50/50 I do not satisfy to some extent It is hard to say
Could you evaluate, how do you satisfy or dissatisfy in general…
(у %)
How do the Zaporozhzhians treat medical reform?

7. 3,3 The general level of
satisfaction with the
quality of medical
services
The dwellers of Zaporizhzhia, who support
this medical reform to some extent, they
tend to evaluate the quality of services more
highly , which they receive in polyclinic.
Could you evaluate, how do you satisfy or dissatisfy in general quality of health
services
(in points, where 1 – totally dissatisfied, and where 5 – totally satisfy)
3,1
2,6
2,9
3,63,5
3,2
3,3
Oleksandrovskiy
Zavodskoy
Komunarovskiy
DniprovskiyVoznesenovskiy
Khortytskiy
Shevchenkovskiy
3,3
How do the Zaporozhzhians treat medical reform?

8. mls@mlsgroup.com.ua
@mlsgroup.com.ua
www.mlsgroup.com.ua
158 Soborny avenue, offices 245, 246
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