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M a ny
The	
  Three	
  Things	
  You	
  
Must	
  Know	
  About	
  
Mortgage	
  Lending

  Presented	
  by	
  Nizar	
  Hashlamon,	
  Prime	
  Alliance	
  Solu2ons,	
  Inc.
Outline

               I.       Quick Review & Look Back.
               II.      Why Home Lending? Why Now?
               III.     THREE THINGS you ought to know.
               IV.      Where Will CUs Play?




Copyright	
  ©	
  2011	
  Prime	
  Alliance	
  Solu?ons
What	
  Does	
  Ancient	
  History	
  Tell	
  Us?




                                            refinance
                               We	
  became	
  	
  Mortgage	
  Lenders
                                               <


We	
  refinanced	
  more	
  mortgages	
  than	
  we	
  financed	
  homes.
A	
  Brief	
  History	
  of	
  CU	
  Mortgage	
  
                                Lending



                  Not	
  much	
                                                                          Unbridled	
                    Dark
                  happened                                                                              Innova?on                      Times
 1978                               1994       1998             1999                    2001                             2007                  2011

                                                                    Refi	
                                                Housing	
  
   FCUs	
                                      Last	
  Refi   Hangover	
  /	
        Prime	
  Alliance                                          Bright
                                      DU	
                                              Born                             Bubble                Future
  granted                                       Boom          	
  dot-­‐com                                               Bursts
                                    Created
Long-­‐term                                     of	
  the          boom	
  
 authority                                     Century            leads	
  to	
  
                                                             innova?on
OriginaIons	
  and	
  Secondary	
  Mkt	
  Sales	
  




                                       Source:	
  Callahan’s	
  Peer	
  to	
  Peer	
  So2ware
In	
  Crisis,	
  Opportunity                                                                                                                                                               Two	
  to	
  Ten
12.00%

                                                                                                                                                                                                                                                                                      Shared	
  
                                                                                                                                                                                                                                                                                     AspiraIon
10.00%


 8.00%

                                                                                     The	
  2%
                                                                                     Decade
 6.00%

                                                                                                                                                                                                                                                                                                         5.4%
 4.00%


 2.00%                                                                                                                                                                                                                                                                                                                   The	
  
                                                                                                                                                                                                                                                                                                                      Subprime
                                                                                                                                                                                                                                                                                                                        Crisis
 0.00%

         1996	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  2000	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  2004	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  2008	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  2012	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  2016
                                                                                                                                                                                                                                                               Source:	
  CU	
  Housing	
  RoundTable
A	
  	
  Really	
  
Brief	
  Synopsis	
  
 of	
  the	
  Past
 Three	
  Years
Members	
  flocked	
  to	
  their	
  CUs...for	
  refinance
The	
  General	
  Public	
  Discovered	
  CUs...for	
  Refinance
CU	
  Balance	
  Sheet
               2010




        '("#     !"#



                                      ######)*+,-.#)/*,#01/23#
                              Credit Cards Loans      $36.05
 %&"#
                                      ######4+/5#63./.+#01/23#
                              Real Estate Loans       $310.70
                       $$"#
                                 Auto######78.1#01/23#
                                      Loans         $164.27

                                Other Loans
                                    9.:+*#01/23# $54.81
CU	
  Mortgage	
  Assets	
  Out-­‐Perform
!
Through	
  Real	
  Estate	
  Lending...




      ...we	
  become	
  relevant	
  in	
  our	
  member’s	
  lives
Our	
  Only	
  OpIon:	
  Earn	
  Our	
  Way	
  Out!
Through	
  Real	
  Estate	
  Lending...




                     ...we	
  enable	
  our	
  CU	
  to	
  thrive
Three	
  Stages	
  of	
  Credit	
  Union	
  Lending	
  EvoluIon

                                      CUs	
  Refinanced	
  
          CUs	
  Refinanced             Mortgages	
  and	
      CUs	
  Become	
  Home	
  
         We	
  made	
  Mortgages      Financed	
  Homes                Lenders




1978                1989             1999               2007    2009                 2020
Why	
  Home	
  Lending?	
  Why	
  Now?
             Five	
  Major	
  Shi_s
#1	
  Member	
  Demographics
#2	
  Consumers	
  Seek	
  Trusted	
  Lenders
# 3 Homes ARE very
                     affordable
#4	
  Mortgage	
  Brokers	
  Out	
  -­‐	
  Retail	
  In
#5	
  We	
  Need	
  Revenue,	
  Revenue,	
  Revenue
Everything	
  you	
  always	
  
wanted	
  to	
  know	
  about	
  
 mortgage	
  lending...




                        ...or	
  THREE	
  THINGS	
  you	
  ought	
  to	
  know.
Mortgages	
  are	
  More	
  Flexible	
  	
  
         Trust                  Purpose
              Service                 Products
                                 Term

1   RelaIonship                     Investment
Mortgages	
  are	
  More	
  VersaIle




     Two	
  assets	
  in	
  one
2                         and	
  many	
  more!
Mortgages	
  are	
  More	
  AeracIve




          	
  What	
  beeer	
  service?
3       What	
  beeer	
  investment?	
  
The	
  Market	
  is	
  different	
  because...
This	
  isn’t	
  your	
  father’s	
  
  mortgage	
  market.




                                  The	
  Market’s	
  Changed...and	
  Changing.	
  
                                              We	
  Must	
  Change.
The	
  Market	
  is	
  different	
  because...




                 ...GSE	
  reform	
  is	
  inevitable.
Everything	
  
OLD	
  is	
  NEW	
  
  Again!
Where	
  Will	
  CUs	
  Play?
Understand,	
  Embrace	
  and	
  Live...




Geing	
  Organized
 12-­‐18	
  months                   Finance
                                  1-­‐3	
  months
               Shop	
  &	
  Buy
               3-­‐6	
  months                      Enjoy	
  Your	
  Home
                                                       3-­‐30	
  Years
The	
  HOME	
  Event:	
  
  Geing	
  Organized
The	
  HOME	
  Event:	
  
       Geing	
  Organized
What	
  Members	
  Do:
The	
  HOME	
  Event:	
  
             Geing	
  Organized
 What	
  Members	
  Do:
Get	
  Budgets/Finances	
  in	
  Order
Research:	
  	
  Neighborhoods,	
  Schools,	
  Home	
  Values	
  and	
  Home	
  Types
Learn:	
  	
  About	
  buying,	
  financing	
  and	
  owning	
  a	
  home
The	
  HOME	
  Event:	
  
             Geing	
  Organized
 What	
  Members	
  Do:
Get	
  Budgets/Finances	
  in	
  Order
Research:	
  	
  Neighborhoods,	
  Schools,	
  Home	
  Values	
  and	
  Home	
  Types
Learn:	
  	
  About	
  buying,	
  financing	
  and	
  owning	
  a	
  home

                                                                           What	
  We	
  Should	
  Do:
The	
  HOME	
  Event:	
  
             Geing	
  Organized
 What	
  Members	
  Do:
Get	
  Budgets/Finances	
  in	
  Order
Research:	
  	
  Neighborhoods,	
  Schools,	
  Home	
  Values	
  and	
  Home	
  Types
Learn:	
  	
  About	
  buying,	
  financing	
  and	
  owning	
  a	
  home

                                                                           What	
  We	
  Should	
  Do:

                        Educate:	
  Home	
  Buying/Owning	
  Seminars	
  and	
  Web-­‐based	
  tools
                                            Help	
  with	
  budgeIng	
  and	
  Financing
                                                 AdverIse...AdverIse...AdverIse
The	
  HOME	
  Event:	
  
    Shopping	
  &	
  Buying
The	
  HOME	
  Event:	
  
          Shopping	
  &	
  Buying

What	
  Members	
  Do:
The	
  HOME	
  Event:	
  
             Shopping	
  &	
  Buying

What	
  Members	
  Do:
Search	
  Online	
  for	
  Homes
Meet	
  and	
  Pair-­‐up	
  with	
  Realtors
The	
  HOME	
  Event:	
  
             Shopping	
  &	
  Buying

What	
  Members	
  Do:
Search	
  Online	
  for	
  Homes
Meet	
  and	
  Pair-­‐up	
  with	
  Realtors


                                               What	
  We	
  Should	
  Do:
The	
  HOME	
  Event:	
  
             Shopping	
  &	
  Buying

What	
  Members	
  Do:
Search	
  Online	
  for	
  Homes
Meet	
  and	
  Pair-­‐up	
  with	
  Realtors


                                                    What	
  We	
  Should	
  Do:

                      Provide	
  Online	
  Tools	
  to	
  help	
  members	
  shop
                 Form	
  Mutually	
  Beneficial	
  Realtor	
  RelaIonships
The	
  HOME	
  Event:	
  
                Financing
The	
  HOME	
  Event:	
  
                         Financing
What	
  Members	
  Do:
The	
  HOME	
  Event:	
  
                              Financing
What	
  Members	
  Do:
Choose	
  a	
  Lender
Choose	
  Their	
  Financing	
  OpIons
Stress/Anxiety/Freak	
  Out!!
The	
  HOME	
  Event:	
  
                              Financing
What	
  Members	
  Do:
Choose	
  a	
  Lender
Choose	
  Their	
  Financing	
  OpIons
Stress/Anxiety/Freak	
  Out!!

                                          What	
  We	
  Should	
  Do:
The	
  HOME	
  Event:	
  
                                Financing
What	
  Members	
  Do:
Choose	
  a	
  Lender
Choose	
  Their	
  Financing	
  OpIons
Stress/Anxiety/Freak	
  Out!!

                                                      What	
  We	
  Should	
  Do:

                    Fill	
  the	
  White	
  Space:	
  Products,	
  Market	
  Niches
                                                   Campaign	
  for	
  Business
                                     AdverIse...AdverIse...AdverIse
The	
  HOME	
  Event:	
  
          Living	
  the	
  American	
  Dream
The	
  HOME	
  Event:	
  
                  Living	
  the	
  American	
  Dream
What	
  Members	
  Do:
The	
  HOME	
  Event:	
  
                  Living	
  the	
  American	
  Dream
What	
  Members	
  Do:
Redecorate        Purchase,	
  Purchase,	
  Purchase
Remodel          Grow	
  Their	
  Families
Re-­‐landscape   Create	
  Financial	
  Plans
The	
  HOME	
  Event:	
  
                  Living	
  the	
  American	
  Dream
What	
  Members	
  Do:
Redecorate        Purchase,	
  Purchase,	
  Purchase
Remodel          Grow	
  Their	
  Families
Re-­‐landscape   Create	
  Financial	
  Plans

                                                What	
  We	
  Should	
  Do:
The	
  HOME	
  Event:	
  
                    Living	
  the	
  American	
  Dream
  What	
  Members	
  Do:
 Redecorate         Purchase,	
  Purchase,	
  Purchase
 Remodel           Grow	
  Their	
  Families
 Re-­‐landscape    Create	
  Financial	
  Plans

                                                   What	
  We	
  Should	
  Do:
                                     Fill	
  the	
  Financial	
  Service	
  Needs
Consistent	
  MarkeIng	
  Reminders       Help	
  Create	
  Financial	
  Plans
    PredicIve	
  AnalyIcs      Closely	
  Monitor	
  Servicing	
  Pormolios
Mortgage
                                                   Lending
                                                   IS     a core credit union strategy

Copyright	
  ©	
  2011	
  Prime	
  Alliance	
  Solu?ons
The	
  Take	
  Aways

 Know	
  Your	
  History           There’s	
  Three	
  
                                 Things	
  You	
  Ought	
  
                                  to	
  know	
  about	
  
     Commit	
  to	
              Mortgage	
  Lending
    the	
  Big	
  Goal
                                  Home	
  Lending	
  is	
  
                                   THE	
  Strategy	
  
                                     for	
  CUs

          	
  [	
  We	
  Thrive	
  As	
  We	
  Become	
  Home	
  Lenders	
  ]	
  
Thank you!
              Nizar Hashlamon
              Prime Alliance Solutions

Copyright	
  ©	
  2011	
  Prime	
  Alliance	
  Solu?ons

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The 3 (or more) Things You Must Know About Mortgage Lending

  • 1. M a ny The  Three  Things  You   Must  Know  About   Mortgage  Lending Presented  by  Nizar  Hashlamon,  Prime  Alliance  Solu2ons,  Inc.
  • 2. Outline I. Quick Review & Look Back. II. Why Home Lending? Why Now? III. THREE THINGS you ought to know. IV. Where Will CUs Play? Copyright  ©  2011  Prime  Alliance  Solu?ons
  • 3. What  Does  Ancient  History  Tell  Us? refinance We  became    Mortgage  Lenders < We  refinanced  more  mortgages  than  we  financed  homes.
  • 4. A  Brief  History  of  CU  Mortgage   Lending Not  much   Unbridled   Dark happened Innova?on Times 1978 1994 1998 1999 2001 2007 2011 Refi   Housing   FCUs   Last  Refi Hangover  /   Prime  Alliance Bright DU   Born Bubble Future granted Boom  dot-­‐com Bursts Created Long-­‐term of  the boom   authority Century leads  to   innova?on
  • 5. OriginaIons  and  Secondary  Mkt  Sales   Source:  Callahan’s  Peer  to  Peer  So2ware
  • 6. In  Crisis,  Opportunity Two  to  Ten 12.00% Shared   AspiraIon 10.00% 8.00% The  2% Decade 6.00% 5.4% 4.00% 2.00% The   Subprime Crisis 0.00% 1996                                  2000                                    2004                                    2008                                    2012                                  2016 Source:  CU  Housing  RoundTable
  • 7. A    Really   Brief  Synopsis   of  the  Past Three  Years
  • 8. Members  flocked  to  their  CUs...for  refinance
  • 9. The  General  Public  Discovered  CUs...for  Refinance
  • 10. CU  Balance  Sheet 2010 '("# !"# ######)*+,-.#)/*,#01/23# Credit Cards Loans $36.05 %&"# ######4+/5#63./.+#01/23# Real Estate Loans $310.70 $$"# Auto######78.1#01/23# Loans $164.27 Other Loans 9.:+*#01/23# $54.81
  • 11. CU  Mortgage  Assets  Out-­‐Perform !
  • 12. Through  Real  Estate  Lending... ...we  become  relevant  in  our  member’s  lives
  • 13. Our  Only  OpIon:  Earn  Our  Way  Out!
  • 14. Through  Real  Estate  Lending... ...we  enable  our  CU  to  thrive
  • 15. Three  Stages  of  Credit  Union  Lending  EvoluIon CUs  Refinanced   CUs  Refinanced Mortgages  and   CUs  Become  Home   We  made  Mortgages Financed  Homes Lenders 1978 1989 1999 2007 2009 2020
  • 16. Why  Home  Lending?  Why  Now? Five  Major  Shi_s
  • 18. #2  Consumers  Seek  Trusted  Lenders
  • 19. # 3 Homes ARE very affordable
  • 20. #4  Mortgage  Brokers  Out  -­‐  Retail  In
  • 21. #5  We  Need  Revenue,  Revenue,  Revenue
  • 22. Everything  you  always   wanted  to  know  about   mortgage  lending... ...or  THREE  THINGS  you  ought  to  know.
  • 23. Mortgages  are  More  Flexible     Trust Purpose Service Products Term 1 RelaIonship Investment
  • 24. Mortgages  are  More  VersaIle Two  assets  in  one 2 and  many  more!
  • 25. Mortgages  are  More  AeracIve  What  beeer  service? 3 What  beeer  investment?  
  • 26. The  Market  is  different  because...
  • 27. This  isn’t  your  father’s   mortgage  market. The  Market’s  Changed...and  Changing.   We  Must  Change.
  • 28. The  Market  is  different  because... ...GSE  reform  is  inevitable.
  • 29. Everything   OLD  is  NEW   Again!
  • 31. Understand,  Embrace  and  Live... Geing  Organized 12-­‐18  months Finance 1-­‐3  months Shop  &  Buy 3-­‐6  months Enjoy  Your  Home 3-­‐30  Years
  • 32. The  HOME  Event:   Geing  Organized
  • 33. The  HOME  Event:   Geing  Organized What  Members  Do:
  • 34. The  HOME  Event:   Geing  Organized What  Members  Do: Get  Budgets/Finances  in  Order Research:    Neighborhoods,  Schools,  Home  Values  and  Home  Types Learn:    About  buying,  financing  and  owning  a  home
  • 35. The  HOME  Event:   Geing  Organized What  Members  Do: Get  Budgets/Finances  in  Order Research:    Neighborhoods,  Schools,  Home  Values  and  Home  Types Learn:    About  buying,  financing  and  owning  a  home What  We  Should  Do:
  • 36. The  HOME  Event:   Geing  Organized What  Members  Do: Get  Budgets/Finances  in  Order Research:    Neighborhoods,  Schools,  Home  Values  and  Home  Types Learn:    About  buying,  financing  and  owning  a  home What  We  Should  Do: Educate:  Home  Buying/Owning  Seminars  and  Web-­‐based  tools Help  with  budgeIng  and  Financing AdverIse...AdverIse...AdverIse
  • 37. The  HOME  Event:   Shopping  &  Buying
  • 38. The  HOME  Event:   Shopping  &  Buying What  Members  Do:
  • 39. The  HOME  Event:   Shopping  &  Buying What  Members  Do: Search  Online  for  Homes Meet  and  Pair-­‐up  with  Realtors
  • 40. The  HOME  Event:   Shopping  &  Buying What  Members  Do: Search  Online  for  Homes Meet  and  Pair-­‐up  with  Realtors What  We  Should  Do:
  • 41. The  HOME  Event:   Shopping  &  Buying What  Members  Do: Search  Online  for  Homes Meet  and  Pair-­‐up  with  Realtors What  We  Should  Do: Provide  Online  Tools  to  help  members  shop Form  Mutually  Beneficial  Realtor  RelaIonships
  • 42. The  HOME  Event:   Financing
  • 43. The  HOME  Event:   Financing What  Members  Do:
  • 44. The  HOME  Event:   Financing What  Members  Do: Choose  a  Lender Choose  Their  Financing  OpIons Stress/Anxiety/Freak  Out!!
  • 45. The  HOME  Event:   Financing What  Members  Do: Choose  a  Lender Choose  Their  Financing  OpIons Stress/Anxiety/Freak  Out!! What  We  Should  Do:
  • 46. The  HOME  Event:   Financing What  Members  Do: Choose  a  Lender Choose  Their  Financing  OpIons Stress/Anxiety/Freak  Out!! What  We  Should  Do: Fill  the  White  Space:  Products,  Market  Niches Campaign  for  Business AdverIse...AdverIse...AdverIse
  • 47. The  HOME  Event:   Living  the  American  Dream
  • 48. The  HOME  Event:   Living  the  American  Dream What  Members  Do:
  • 49. The  HOME  Event:   Living  the  American  Dream What  Members  Do: Redecorate Purchase,  Purchase,  Purchase Remodel Grow  Their  Families Re-­‐landscape Create  Financial  Plans
  • 50. The  HOME  Event:   Living  the  American  Dream What  Members  Do: Redecorate Purchase,  Purchase,  Purchase Remodel Grow  Their  Families Re-­‐landscape Create  Financial  Plans What  We  Should  Do:
  • 51. The  HOME  Event:   Living  the  American  Dream What  Members  Do: Redecorate Purchase,  Purchase,  Purchase Remodel Grow  Their  Families Re-­‐landscape Create  Financial  Plans What  We  Should  Do: Fill  the  Financial  Service  Needs Consistent  MarkeIng  Reminders Help  Create  Financial  Plans PredicIve  AnalyIcs Closely  Monitor  Servicing  Pormolios
  • 52. Mortgage Lending IS a core credit union strategy Copyright  ©  2011  Prime  Alliance  Solu?ons
  • 53. The  Take  Aways Know  Your  History There’s  Three   Things  You  Ought   to  know  about   Commit  to   Mortgage  Lending the  Big  Goal Home  Lending  is   THE  Strategy   for  CUs  [  We  Thrive  As  We  Become  Home  Lenders  ]  
  • 54. Thank you! Nizar Hashlamon Prime Alliance Solutions Copyright  ©  2011  Prime  Alliance  Solu?ons