This resume is for Jaime Dembowski, a registered nurse living in Brunswick, Ohio. Dembowski has a Bachelor of Science in Nursing from Ohio University and Associates Degrees in Nursing and Science from Aultman College of Nursing and Cuyahoga Community College respectively. Her experience includes over 7 years as a registered nurse at Cleveland Clinic and previous customer service roles at insurance companies. Dembowski has strong problem solving, communication, and time management skills.

1. Jaime Dembowski
668 Carolyn Drive
Brunswick, OH 44212
330-350-2770
Austinsmom28@gmail.com
Education
Ohio University Bachelors of Science in Nursing
Graduation: 11/10
Aultman College of Nursing Associates Degree in Nursing
Graduation: 05/09
Cuyahoga Community College Associates Degree in Science Graduation:
12/06
Kellam High School Advanced Diploma
Graduation: 06/00
Aptitudes and Skills
- Self-motivated and persistent
- Strong problem solving, critical thinking, and analytical skills
- Able to work well under pressure and adapt to changes quickly
- Excellent communication and time management skills
Experience
Cleveland Clinic Registered Nurse 06/09 to present
Duties Include: Assessing patient status and notifying physicians of clinical
changes. Interacting with other departments regarding patient care. Educating
patients/families on health care needs, conditions, options etc. Providing
assistance to Nursing Manager in the supervision of staff nurses. Evaluating
staffing requirements including floor assignments. Maintaining patient charts
and confidential files.
Homemaker and part time student 05/06 to 06/10
Progressive Customer Service Representative 10/04 to 05/06
Duties included: Answering inbound telephone calls regarding auto insurance
policies. Analyzing the client’s needs while recommending specific amounts and
types of insurance. Assisted in collecting premiums and processed policy
changes.
Geico Customer Service Representative 10/04 to 05/06
Duties included: Answering inbound telephone calls regarding auto insurance
policies. Analyzing the client’s needs while recommending specific amounts and
types of insurance. Assisted in collecting premiums and processed policy
changes.
Household Credit Customer Service Representative 05/02 to 01/04
Duties included: Answering inbound telephone calls, as well as, answering
emails regarding credit card accounts.
Bank of America Customer Service Representative 07/01 to 05/02
Duties included: Answering inbound telephone calls from credit cardholders whose
cards had been lost or stolen and forwarded suspicious activity to the fraud
analysts.
References Available Upon Request