1. TES - Asian Productivity OrganizationTES - Asian Productivity OrganizationFurniture Manufacturing: BangladeshFurniture Manufacturing: Bangladesh 11
TECHNICAL EXPERT SERVICETECHNICAL EXPERT SERVICE
(TES)(TES)
OFOF
ASIAN PRODUCTIVITYASIAN PRODUCTIVITY
ORGANIZATIONORGANIZATION
FURNITURE MANUFACTURINGFURNITURE MANUFACTURING
BANGLADESHBANGLADESH
22-29 AUGUST 200422-29 AUGUST 2004

2. TES - Asian Productivity OrganizationFurniture Manufacturing: Bangladesh2
Consultant:Consultant: Zaini Ithnin Hj. A. RajakZaini Ithnin Hj. A. Rajak
 Dip. In WoodDip. In Wood
Technology, UiTM,Technology, UiTM,
Malaysia, 1986Malaysia, 1986
 B.Sc. Wood Technology,B.Sc. Wood Technology,
Univ. of Maine, Orono,Univ. of Maine, Orono,
ME, USA, 1987ME, USA, 1987
 M.Sc. FurnitureM.Sc. Furniture
Engineering &Engineering &
Technology, PurdueTechnology, Purdue
Univ., W. Lafayette, IN,Univ., W. Lafayette, IN,
USA, 1989USA, 1989
 Senior Lecturer, Univ.Senior Lecturer, Univ.
Technology MARA,Technology MARA,
1990-19951990-1995
 C.E.O., Furniture Ind.C.E.O., Furniture Ind.
Tech. Center, (FITEC),Tech. Center, (FITEC),
UNIDO – MalaysianUNIDO – Malaysian
govt. 1995-1997govt. 1995-1997
 C.E.O., Wisdom Mgt.C.E.O., Wisdom Mgt.
Svc. (M) SB, 1997 -Svc. (M) SB, 1997 -
presentpresent

3. TES - Asian Productivity OrganizationFurniture Manufacturing: Bangladesh3
1. Furniture designs, effective marketing and1. Furniture designs, effective marketing and
customer servicescustomer services
 design: ergonomic, functionality & beautydesign: ergonomic, functionality & beauty
 design: market segmentation, demographydesign: market segmentation, demography
 product design: chair, table, wardrobe, cabinetproduct design: chair, table, wardrobe, cabinet
 product category: dining, bedroom, living room,product category: dining, bedroom, living room,
children, baby, garden, etcchildren, baby, garden, etc
 product approach: knock-down, loose & built inproduct approach: knock-down, loose & built in
(fit out)(fit out)
 market value: world, regional, country andmarket value: world, regional, country and
domesticdomestic
 marketing strategymarketing strategy
 customer services: continuous improvementcustomer services: continuous improvement

4. TES - Asian Productivity OrganizationFurniture Manufacturing: Bangladesh4
2. Furniture accessories, fittings,2. Furniture accessories, fittings,
resourcing and cost managementresourcing and cost management

furniture constructions: strength design andfurniture constructions: strength design and
intended uses, internal & external, safety andintended uses, internal & external, safety and
furniture standardsfurniture standards

environment of furniture performanceenvironment of furniture performance

furniture fittings: connectors and fastenersfurniture fittings: connectors and fasteners

furniture accessories: value added and functionfurniture accessories: value added and function
enhancementenhancement

laminates & imbedded: edging, toplaminates & imbedded: edging, top

Resourcing: furniture materials, qualityResourcing: furniture materials, quality
specifications and costspecifications and cost

Cost management: production design, componentCost management: production design, component
optimization, bill of materials, recovery managementoptimization, bill of materials, recovery management
and production engineeringand production engineering

5. TES - Asian Productivity OrganizationFurniture Manufacturing: Bangladesh5
3. Finishing materials, finishing3. Finishing materials, finishing
equipment and finishing processesequipment and finishing processes Materials: type of finishes, solid content, adhesion,Materials: type of finishes, solid content, adhesion,
solvent, hardener and sand paperssolvent, hardener and sand papers
 Material management: procurement, storage, mixing,Material management: procurement, storage, mixing,
shelf life & pot lifeshelf life & pot life
 Equipments: spray, brush, electron curing; technologyEquipments: spray, brush, electron curing; technology
 Finishing art and process flow in finishingFinishing art and process flow in finishing
 Base material: species, color comparison and colorBase material: species, color comparison and color
categorycategory
 Clear finish (natural), shade and pigmentedClear finish (natural), shade and pigmented
 Surface preparation: sanding procedure, environment,Surface preparation: sanding procedure, environment,
sanding grades, raised grain controlled, surfacesanding grades, raised grain controlled, surface
conditioningconditioning
 Wood fillers / pore filling: powder, putty, wipingWood fillers / pore filling: powder, putty, wiping
 Base coat, wash coat, sealer;Sanding sealer, finishBase coat, wash coat, sealer;Sanding sealer, finish
sanding; Top coat, polishing; Care of finishessanding; Top coat, polishing; Care of finishes
 Protection of surfaces and edgesProtection of surfaces and edges

6. TES - Asian Productivity OrganizationFurniture Manufacturing: Bangladesh6
4. Type and efficient use of machines4. Type and efficient use of machines

Machines usage: cutting, ripping, surfacer, profiling,Machines usage: cutting, ripping, surfacer, profiling,
boring, tenonning, chamfer, lathe, sanding,boring, tenonning, chamfer, lathe, sanding,
assembly, packing etc.assembly, packing etc.

production capacity: cutting depth, feeding speedproduction capacity: cutting depth, feeding speed

machine specification: size, weight, watts, volt,machine specification: size, weight, watts, volt,
amperesamperes

machine maintenance: preventive, fixing, caremachine maintenance: preventive, fixing, care

tooling: knife, circular saw, band saw, bitstooling: knife, circular saw, band saw, bits

production layout: process flow, space and safetyproduction layout: process flow, space and safety

standard operating procedurestandard operating procedure

type of machineries: rough mill, lamination, final mill,type of machineries: rough mill, lamination, final mill,
surface preparation, finishing, assembly & packingsurface preparation, finishing, assembly & packing

7. TES - Asian Productivity OrganizationFurniture Manufacturing: Bangladesh7
5. Quality system to enhance5. Quality system to enhance
productivityproductivity
• 5S: house cleaning5S: house cleaning
• Kaizen: practices improvementKaizen: practices improvement
• Skill development: operationSkill development: operation
• Quality procedure: written and practiceQuality procedure: written and practice
policiespolicies
• Standard operating proceduresStandard operating procedures
• Value engineeringValue engineering
• Safety & accident preventionSafety & accident prevention
• Eliminating redo & rejectsEliminating redo & rejects

8. TES - Asian Productivity OrganizationFurniture Manufacturing: Bangladesh8
6. Improvement of workforce competency &6. Improvement of workforce competency &
vendor developmentvendor development

piece rate paymentpiece rate payment

target and bonusestarget and bonuses

sense of belongingsense of belonging

team buildingteam building

internal competition and cooperationinternal competition and cooperation

furniture part and componentsfurniture part and components

internal production and outsourcinginternal production and outsourcing

subcontracting of jobs / process: servicesubcontracting of jobs / process: service
contractcontract

inventoryinventory

quality assurancequality assurance

contingency plancontingency plan

9. TES - Asian Productivity OrganizationFurniture Manufacturing: Bangladesh9
Deliberating continuousDeliberating continuous
improvementimprovement
 Current issues: ways to improvementCurrent issues: ways to improvement
 Products enhancement: knowledgeProducts enhancement: knowledge
(training), R&D, quality, production(training), R&D, quality, production
methods, productivitymethods, productivity
 Marketing, administration and productMarketing, administration and product
handlinghandling
 Production: processes improvementProduction: processes improvement

10. TES - Asian Productivity OrganizationFurniture Manufacturing: Bangladesh9
Deliberating continuousDeliberating continuous
improvementimprovement
 Current issues: ways to improvementCurrent issues: ways to improvement
 Products enhancement: knowledgeProducts enhancement: knowledge
(training), R&D, quality, production(training), R&D, quality, production
methods, productivitymethods, productivity
 Marketing, administration and productMarketing, administration and product
handlinghandling
 Production: processes improvementProduction: processes improvement