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Getting VALUE
Out of Your
Marketing Campaign
By Timothy Terry
Managerial Marketing SUS6060-2, FA2010
Kotler Chapters 17-19
Developing Advertising Program
1. Set Objectives
2. Establish Budget
3. Choose Message and Create
Strategy
4. Decide on the Media
5. Evaluate Communications and
Sales Effects
Direct Marketing
Direct Mail
Catalog
Interactive
Bus. to Bus. Telemarketing
Word of Mouth
Viral Marketing
and Buzz
Connectors and Salesfolk
Cliques, Mavens,
Connectors help spread
ideas and behaviors because
they connect with large
groups of people who get
things done.
Reach, Frequency Impact
(weighted exposure)
WE = R x F x I
R = # Households Exposed
F = # Times Exposed
I = Quality of an Exposure
AD Effect Research
Copy, Portfolio and
Laboratory Testing
Prospecting, Pre-approach
Presentation
Demonstration
Overcoming Objections
Closing
Follow-Up
Principles of Personal Selling
Situation
Problem
Implication
Need Payoff
The 5 M’s
Mission
Money
Message
Media
Measurement
Thank You

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Terry timothy sect2_marketing

Editor's Notes

  1. Kotler’s 3 Chapters on Creating Value have to do with How to Manage an Integrated Marketing Communications Process. Creating a strong sales force and obtaining measurable results is part of the Value Marketing Managers bring to the campaign .
  2. These Chapters take us through the various options Marketers have for reaching customers by developing a Cohesive Advertising Program. The goal is to find the right Mix. The Marketing Communication Mix consists of 8 major modes.
  3. These marketing communication activities contribute to brand equity that drive sales. Every contact with the brand delivers an impression of the company so Marketers need to asses which impressions have the most influence.
  4. Once you have identified your Target Audience and set objectives It is important to establish a Total Budget. Then you can create a strategy, decide on the media and Design Communications with Transformational Appeal.
  5. If you have really big budget, the Brand Character can be developed to create an emotional connection in consumers lives. Brand icons can help to break through Rampant Commercial Clutter and reinforce a brands key messages.
  6. TV, Radio and Print Ads create a wide reach and a low cost per exposure. Apple’s Orwellian future 1984 Ad introducing the Mac ran only Once on national TV but is one of the best-known Ads ever made.
  7. Special Placement advertising is a broad category providing many opportunities for Creativity. Digital images allow for messages to be targeted to different audiences , locations, or times of day.
  8. The benefits of Direct Marketing is that it can reach prospects at the right moment. It lets marketers test alternative media and messages to Find the most Cost-Effective approach. B to B marketing dominates all telemarketing.
  9. Paid search or Click Ads represent 40% of Online Ads. The cost per click depends on how high the link is ranked and the popularity of the key word. There are many opportunities to reach consumers while they travel the web.
  10. In choosing media, advertisers face both a Macro Scheduling and a Micro Scheduling problem. Macro scheduling relates to seasons and business cycles and Micro allocates advertising expenditures within a short period to obtain maximum impact.
  11. Buzz and viral marketing both try to create a splash in the marketplace to showcase brand. Some believe it is often driven by the rules of entertainment However, researchers are exploring a range of measures to capture word of mouth effects.
  12. Communications experts think of the social structure as consisting of small groups of cliques. Mavens and salespeople have a natural persuasive powers in terms of spreading the next trend.
  13. The effect of an ads exposures on audience awareness depends on Reach Frequency and Impact. For instance the impact of a Recipe is higher in Good Housekeeping than in Fortune Magazine.
  14. Copy testing seeks to determine whether an ad is communicating effectively. Portfolio tests ask consumers to view a portfolio of advertisements. Laboratory tests measure the consumers physiological reactions to ads.
  15. The original and oldest form of direct marketing is the field sales call. Today most companies rely heavily on a professional sales force to locate prospects, develop them into customers, and grow the business.
  16. Sales activities are very measurable in terms of results, but its hard to measure sales activities. Marketing activities are the other way around. Its activities are really easy to measure but not the outcomes.
  17. Effective Salespeople are trained in the methods of analysis and customer management. Event hough no one approach works in all circumstances experts agree that selling is a six step process.
  18. Effective salespeople ask questions about a buyers situation and problems or dissatisfactions. They them ask questions concerning consequences of a buyers problems and the value of a proposed solution
  19. Marketing Managers bring value when they identify the target market and buyer motives. These Advertising objectives can be classified according to whether the aim is to inform, persuade, remind, or reinforce.
  20. When creating value in marketing and advertising, never forget your audience and always put your heart in your advertising. I will now take your questions.