1. TERRELL L. WILSON
1112 NorthHuron RiverDr. Apt. 1 (313) 693-3783
Ypsilanti,Michigan48197 twilso49@emich.edu
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SUMMARY OF QUALIFICATIONS
Highperformance marketingstudentwithexperienceinsportsmarketingandticketsales,budget
planning,andcustomersales/service strategies.Strongpresentational skills,interpersonal skills,and
abilitytocollaborate withandlead teamstoaccomplishgoals. Motivated andhardworking,consistently
strivingtolearnand grow.
EDUCATION
Eastern Michigan University, Ypsilanti, MI December2017
BS SportsManagement(Major), Marketing(Minor)
GPA 3.39
 Honors:Dean’slistfall 2012, 2014; wintersemester2014, 2015
 Relevantcourses: Foundationsof SportsLeadership,BusinessEthics,SportsinSociety, Principles
of Marketing, SportsFacilities,ContemporarySelling,BusinessCommunication
WORK EXPERIENCE
Eastern Michigan Athletics 2015-present
TicketSales Representative
 Offerpremiercustomerservice throughprocessingof ticketsalesforall Eastern
Michiganathleticevents
 Manage effectiveoperationof ticketingsystemsforproper administrationof ticketsales
 Assistcustomersinall queriesregardingeventsand provide necessaryinformation
 Monitorcomplaintsmade byguestsandensure timelyresolution
 Organize reservationsof tickets andhandlingof willcall forfans,coachesandmedia
 Processseasonticketpackagesandmanage reserve seatingforfans
Eastern Michigan University Recreation and Intramurals 2012-present
SalesandCustomerSupport
 Generate revenue throughmembership sales;average monthlysales$450
 Performasliaison formembers andcenterarrangingspecial requests,resolving
conflict,andcollaboratingwithco-workers
 Supervise equipmentrental while managing cleanlinessandsafetyof fitnessarea
Eastern Michigan University Recreation and Intramurals Marketing 2014-present
Marketing& PromotionsAssistant
 Contribute tosocial mediapromotion toinformstudentsof upcomingevents
 Participate incampus-wide distributionof flyersandpromotionalmaterials
 Assistcenterwithattendance and participationchallenges,contributingto
an overall 34 percent increase inattendance andparticipation
ACTIVITIES & MEMBERSHIPS
AlphaKappaLambda Fraternity 2015-present
National Societyof LeadershipandSuccess(NSLS) 2014-present
NSLSExecutive Board: Vice Presidentof Finance 2015-present
Greeningof Detroit,Tree PlantingVolunteer 2015-present