Teon Henderson has over 10 years of experience in customer service, property management, and education. He holds a Bachelor's degree in Recreation, Sports, and Tourism from the University of Illinois at Urbana-Champaign, with a concentration in Sports Management. Henderson has worked in various roles providing customer service, academic advising, and facility operations. His experience includes property management, retail sales, education programs, and internships in sports camps.

1. TEON HENDERSON
535 Monroe
Dolton, IL 60419
Phone: (708) 699-2015 TeonHenderson@gmail.com
EDUCATION
University of Illinois at Urbana-Champaign June 2005 – August 2009
Bachelor of Science in Recreation, Sports, and Tourism Degree Completed
Concentration in Sports Management
Related Coursework
• Marketing • Administration
• Human Resource
Management
• Leadership
• Facility Management • Programming
Internship Program
University of Illinois Men’s Basketball Coach – Summer Youth Camp -Internship May 2009 - August 2009
Champaign, IL
• Assist with daily operations of the basketball organization.
• Act as a facilitated and coach during summer youth camp
• Ensured youth campers gained knowledge and experience relative to the game of basketball.
• Responsible for sports equipment maintenance and for organizing summer youth and summer staff
Fighting Illinois Summer Sports Camp – Summer Internship May 2008 - August 2008
Champaign, IL
• Responsibility included check-in and check-out of summer camp participants
• Act as facilitator to ensure that the required knowledge and skill set for each sport was seamlessly delivered
• Ensure that both male and female participants reached the desired level of expertise
• Responsible for organizing staff and equipment and ensuring that financial records were up to date
EXPERIENCE
Pangea Real Estate February 2013 - October 2015
Resident Care Rep/ Property Manager
Chicago, IL
• Responsible for answering all inbound calls, as well as returning messages and making outbound calls.
• Responsible for providing great customer services to all current residents and future prospects.
• Responsibility also included accepting rental payments, creating excel spreadsheets of the payment intakes, as well as
creating maintenance work orders and transferring information out to the field workers.
• As property manager I managed a portfolio that consisted of 26 building in the city of Chicago, 386 units.’
• Performing weekly building walks, and following up with tenants concerns, to ensure all building quality remained
high.
• Work with residents to ensure rent payments were due on time, also provided additional assistance if needed.
Near-North Development Corporation (TRiO) March 2011 - June 2012
Educational Talent Search (Academic Advisor)
Chicago, IL
• Responsible for preparing students for post secondary education, along with insuring their completion of high school.
• Responsibility also included maintaining a case load of 300 students, ranging from freshman to seniors.
• Program services included tutoring, college tours/visits, academic advising, leadership conferences and cultural
activities.
• Ensure that all students advance to the next level of education, in addition to making sure all seniors apply to 5
colleges.

2. Kelly Services September 2010- March 2011
Caterpillar (Forklift Driver)
Champaign, IL
• Responsible for double checking and processing scheduled orders.
• Verify products and quantity parts before the order is shipped out, and in a timely fashion.
• Maintain work environment clean and safe at all times.
• Located order parts and place them in the correct location while using the forklift.
EXPERIENCE
Near-North Development Corporation (TRiO) May 2010 - August 2010
Upward Bound (Tutor/Chaperone)
Chicago, IL
• Coordinated with Program Director to make certain the program was facilitated correctly.
• Mentor students concerning real life situations
• Responsible for students at all times during the summer college prep program.
• Tutored students in Academic studies in 6 subjects.
• Responsible for delegating team building activities for the students
Memorial Stadium Fighting Illini Football -Sports Representative September 2008 - December 2009
Champaign, IL
• Ensured patrons had a quality game experience, and provided customer assistance at all levels
Meijer’s Stores
Retail Salesperson May 2007 - August 2008
Champaign, IL
• Coordinated with Store Manager to ensure that designated store area was properly stocked
• Senior Clerk in electronic media sales area
• Provided client assistance as needed
University of Illinois Dining Service August 2005 - May 2009
Customer Service
Champaign, IL
• Responsibilities included food preparation and delivery
• Facility Management – Risk and loss prevention and seamless customer service
ACTIVITIES
• Member of University of Illinois 2005 Bridge Program
• Member of University of Illinois Sports Tourism and Recreation Board (S.T.A.R.) 2005 - Present
• Intramural Sports – Basketball, Soccer
SKILLS
• Microsoft Word, Excel and PowerPoint
• Receptive to learning to new programs
• Substitute Teacher Certified
• Ability to work independently as well as within a team environment
• Ideal people skills and customer service etiquette
• Compassionate and flexible
AWARDS: Dean’s List-Fall 2005
INTEREST: Foreign Travel, Sports,

3. References Furnished Upon Request