Using Digital Storytelling in apps: marketing and creativity | #IWHE14
4th INTERNATIONAL WORKSHOP ON HIGHER EDUCATION
Universitat de Vic
// Tell me with an App //
Armando Liussi, Academic Director of PG Digital Marketing Inesdi
El contenido como seña de tu identidadMando Liussi
(Presentación) Social Media Session
Una aproximación a como conformar tu identidad digital a través de la generación de contenido homogéneo y planificado de forma metódica y estratégica.
Comentado en http://mandomando.com/2014/12/02/provocaciones/
Scaling your Tableau - Migrating from Tableau Online to a proper DWH solution...Sergii Khomenko
Initially storing data with Tableau Online storage could sound like a good idea, mainly because you get it for free. From another side Tableau doesn't say they provide a DWH platform, so you can not expect any kind of production use-cases from the storage of Tableau Online. In the talk, we will go through the process of automatically duplicating your Tableau datasources to Amazon Redshift. That will enable us to be more flexible with scaling your data, be sure about backup strategies and many-many more points. We will introduce our python toolchain that helps us in a daily management of our BI.
El contenido como seña de tu identidadMando Liussi
(Presentación) Social Media Session
Una aproximación a como conformar tu identidad digital a través de la generación de contenido homogéneo y planificado de forma metódica y estratégica.
Comentado en http://mandomando.com/2014/12/02/provocaciones/
Scaling your Tableau - Migrating from Tableau Online to a proper DWH solution...Sergii Khomenko
Initially storing data with Tableau Online storage could sound like a good idea, mainly because you get it for free. From another side Tableau doesn't say they provide a DWH platform, so you can not expect any kind of production use-cases from the storage of Tableau Online. In the talk, we will go through the process of automatically duplicating your Tableau datasources to Amazon Redshift. That will enable us to be more flexible with scaling your data, be sure about backup strategies and many-many more points. We will introduce our python toolchain that helps us in a daily management of our BI.
Nearly half of small business owners handle their own marketing, with many spending less than two hours a week on it. It’s often not enough to generate leads, increase sales, and grow the business. But the answer isn’t to hire a huge team—businesses can see big results even with a marketing team of one. It’s what Joe Skibbie, Founder of JRS Mar/Com will focus on in an upcoming free webinar to support small business owners. The webinar is titled; Driving Results as a Marketing Team of ONE.
The webinar will take place on Tuesday, March 26th, 2024 from 9:00 to 10:30 A.M. (CDT) with registration available online.
During this free webinar Joe will discuss how small business owners can follow a proven marketing framework to accomplish the following:
• Increased online leads
• Improved search engine results and rankings
• Increased conversion rates
• Expanded social media reach and engagement
• Win more customers and sales
Space in the webinar is limited and is open to any business owner and/or their marketing staff. The presentation will be approximately 60 minutes with live Q&A to follow, for a total of 90 minutes.
Joe Skibbie has been helping businesses #BeSeen and #BeHeard for close to 20 years. A veteran business advocate and entrepreneur, he founded JRS Mar/Com in 2009. During the 15 years since, he has
grown the business into a team of digital dynamos offering a full suite of modern marketing services to help businesses grow. Everything JRS does is data-driven, built, and tracked to make the phone ring, the lead forms roll in, and sales grow.
From Content Strategy to Drupal Site Building - Connecting the dotsRonald Ashri
Content strategy is, undoubtedly, a hot topic these days. A lot is being said that spans the range from concerns regarding the ability to display content on any device to the ability to drive engagement and increase traffic through better content creation and social media strategies. In this presentation we will connect the dots between these issues and practical Drupal site-building concerns with tools that are readily available now.
We will show, through specific examples and references to available modules, how different approaches to content strategy can be practically implemented on Drupal sites. The aim is to equip Drupal site-builders with a handy toolkit that will allow them to both implement a content strategy for their sites as well as better exchange information with content strategists.
The examples will include:
- Different approaches to building content types so as to empower content creators to create a range of different structures.
- Best practices in using vocabularies (fixed, open, user-generated, moderated, etc) or where alternative categorization methods may be relevant.
We will also discuss:
- Editorial calendars and scheduling.
- The true benefit of workflows (and how, sometimes, they can be a disadvantage).
- Analytics and how the ability to measure the effects of any strategy is as important as defining the strategy itself.
Attendees will go away with practical examples and techniques that they can apply to their sites as well as a better understanding of what content strategy really is and how they can use it to improve their sites.
The examples are a result of our own experiences in helping both clients develop their content strategy as well as applying it on italymagazine.com, an in-house product of ours. We grew italymagazine.com to a relevant online digital brand with a strong community by expressing our content strategy ideas through the tools that Drupal 7 made available to us. The resulting ~250% increase in traffic over 3 months is a testament to both the value of a content strategy as well as the power of Drupal to allow you to flexibly and iteratively support it.
From Content Strategy to Drupal Site Building - Connecting the DotsRonald Ashri
The actual presentation is available on YouTube here:
https://www.youtube.com/watch?v=agcQsQfCFow
Content strategy is, undoubtedly, a hot topic these days. A lot is being said that spans the range from concerns regarding the ability to display content on any device to the ability to drive engagement and increase traffic through better content creation and social media strategies. In this presentation we will connect the dots between these issues and practical Drupal site-building concerns with tools that are readily available now.
We will show, through specific examples and references to available modules, how different approaches to content strategy can be practically implemented on Drupal sites. The aim is to equip Drupal site-builders with a handy toolkit that will allow them to both implement a content strategy for their sites as well as better exchange information with content strategists.
The examples will include:
- Different approaches to building content types so as to empower content creators to create a range of different structures.
- Best practices in using vocabularies (fixed, open, user-generated, moderated, etc) or where alternative categorization methods may be relevant.
- Building menus and navigation.
We will also discuss:
- Editorial calendars and scheduling.
- The true benefit of workflows (and how, sometimes, they can be a disadvantage).
- Analytics and how the ability to measure the effects of any strategy is as important as defining the strategy itself.
Attendees will go away with practical examples and techniques that they can apply to their sites as well as a better understanding of what content strategy really is and how they can use it to improve their sites.
The examples are a result of our own experiences in helping both clients develop their content strategy as well as applying it on italymagazine.com, an in-house product of ours. We grew italymagazine.com to a relevant online digital brand with a strong community by expressing our content strategy ideas through the tools that Drupal 7 made available to us. The resulting ~250% increase in traffic over 3 months is a testament to both the value of a content strategy as well as the power of Drupal to allow you to flexibly and iteratively support it.
Don’t get us wrong—we're not saying that editorial calendars are all bad.
But using one poorly can lead to obscure social media posts, videos and white papers that do nothing to achieve your business goals, and other time- and budget-wasters that have little to no real ROI.
89% of content marketers are focused on creating more engaging, higher quality content now or within the next 12 months. If you’re one of them, maybe it’s time to ditch the calendar (or at least use it better).
Our latest Jack POV, Why editorial calendars make your content suck, was presented by our VP, Strategy Director, Ben Grossman at this year’s SXSW Interactive, and we’re making the insights from Austin available to you.
Wedding planing tool: Online invitations and paper products with monitoring a...Patrick von Ribbentrop
Beauty and convenience seldom go hand in hand. EventKingdom has though managed to combine the convenience of the internet with the beauty of paper. Design and personalization make EventKingdom's online post as personal as paper and thanks to the many helpful tools for senders and recipients also easier than email.
EventKingdom’s paper product offers fine printing & paper and additional benefits like combining paper and online, e.g. our wedding app. Enjoy online and paper making your life and that of your guests easier while still appreciating beauty.
Introduction of the Agile Digital Enterprise FrameworkPierre E. NEIS
How to respond to Digital Project or Digital Transformation?
The ADE Framework is a lightweight facilitation approach to coherence, engagement to succeed.
Understanding the relationships between time, money, productivity and value -- A keynote presentation for iSummit by Michael Parler, Chief Strategy Officer at Purple, Rock, Scissors.
ML&AI APPROACH TO USER UNDERSTANDING ECOSYSTEM AT VCCORP Applications to News...Tuan Hoang
Introduce the ML&AI approach to user understanding at VCCORP with many applications, including news distribution, recommendation engine in news, e-commerce, and the advertising technology
Content Marketing is so broad. So many options. So many techniques. So many tools.
Feeling overwhelmed? This is the perfect presentation for beginners (and more advanced experts) to make sure you are covering the basics.
Content and commerce: The way forward to engage with the consumers of the futureIksula
The very nature of consumer behaviour is at the cusp of a major shift. The smartphone generation, who have grown up with connected devices and high speed internet, now constitute a major chunk of online shoppers. Retail salespersons and word-of-mouth, the traditional sources of buying advice for consumers, have been supplanted by a far larger network of online communities, social media platforms and a deluge of user-generated content.
Brands and Retailers no longer control the narrative – it is in the hands of consumers. Modern consumers demand a rich, diverse and detailed content, and a unified experience across information channels. It is the brands’ job to keep up.
In this presentation, we discuss the genesis of this dynamic ecosystem, and how Brands and Retailers can adapt to it by keeping a flexible approach, updating their systems and processes, and leveraging user feedback and market signals to constantly fine-tune their Content Strategy.
Do you know how well your content is performing? Is it achieving the goals you set for it? If it is, do you know why? And even more importantly, if it isn’t, do you know why not? It can be difficult to answer these questions. We know we want to measure something, but we might not know what to measure. We might not even be exactly sure how to articulate the answer we hope to get so that we can “ask the right question.”
In this session, Andrea will describe a method for evaluating your problem space starting with the result you hope to achieve. She’ll discuss the merits of this approach, how it will help you to determine what data you want to collect, and how to best collect and analyze the right data to determine the effectiveness of various kinds of content.
20 minutos Out of the Box para que tu negocio turístico supere al Coronavirus...Mando Liussi
20 minutos Out of the Box para que tu negocio turístico supere al Coronavirus por Mando Liussi en Most Congress 2021. Porque toca pensar en serio out-of-the-box y reinventar el concepto Hostelería / Horeca / Hotel / Restaurante / Bar como forma de sobrevivir.
RE:SET Position Paper - SPAIN / HumanCapitalNetwork #ResetMadeInEuropeMando Liussi
Seguimos avanzando: aquí nuestro mapa de posicionamiento e intenciones en #ResetMadeInEurope desde @HumanCapNet
Mucho mas que una #nuevaNormalidad que nadie quiere ni beneficia: una completa renovación del ecosistema formativo, de liderazgo, de financiación de start-ups
Nearly half of small business owners handle their own marketing, with many spending less than two hours a week on it. It’s often not enough to generate leads, increase sales, and grow the business. But the answer isn’t to hire a huge team—businesses can see big results even with a marketing team of one. It’s what Joe Skibbie, Founder of JRS Mar/Com will focus on in an upcoming free webinar to support small business owners. The webinar is titled; Driving Results as a Marketing Team of ONE.
The webinar will take place on Tuesday, March 26th, 2024 from 9:00 to 10:30 A.M. (CDT) with registration available online.
During this free webinar Joe will discuss how small business owners can follow a proven marketing framework to accomplish the following:
• Increased online leads
• Improved search engine results and rankings
• Increased conversion rates
• Expanded social media reach and engagement
• Win more customers and sales
Space in the webinar is limited and is open to any business owner and/or their marketing staff. The presentation will be approximately 60 minutes with live Q&A to follow, for a total of 90 minutes.
Joe Skibbie has been helping businesses #BeSeen and #BeHeard for close to 20 years. A veteran business advocate and entrepreneur, he founded JRS Mar/Com in 2009. During the 15 years since, he has
grown the business into a team of digital dynamos offering a full suite of modern marketing services to help businesses grow. Everything JRS does is data-driven, built, and tracked to make the phone ring, the lead forms roll in, and sales grow.
From Content Strategy to Drupal Site Building - Connecting the dotsRonald Ashri
Content strategy is, undoubtedly, a hot topic these days. A lot is being said that spans the range from concerns regarding the ability to display content on any device to the ability to drive engagement and increase traffic through better content creation and social media strategies. In this presentation we will connect the dots between these issues and practical Drupal site-building concerns with tools that are readily available now.
We will show, through specific examples and references to available modules, how different approaches to content strategy can be practically implemented on Drupal sites. The aim is to equip Drupal site-builders with a handy toolkit that will allow them to both implement a content strategy for their sites as well as better exchange information with content strategists.
The examples will include:
- Different approaches to building content types so as to empower content creators to create a range of different structures.
- Best practices in using vocabularies (fixed, open, user-generated, moderated, etc) or where alternative categorization methods may be relevant.
We will also discuss:
- Editorial calendars and scheduling.
- The true benefit of workflows (and how, sometimes, they can be a disadvantage).
- Analytics and how the ability to measure the effects of any strategy is as important as defining the strategy itself.
Attendees will go away with practical examples and techniques that they can apply to their sites as well as a better understanding of what content strategy really is and how they can use it to improve their sites.
The examples are a result of our own experiences in helping both clients develop their content strategy as well as applying it on italymagazine.com, an in-house product of ours. We grew italymagazine.com to a relevant online digital brand with a strong community by expressing our content strategy ideas through the tools that Drupal 7 made available to us. The resulting ~250% increase in traffic over 3 months is a testament to both the value of a content strategy as well as the power of Drupal to allow you to flexibly and iteratively support it.
From Content Strategy to Drupal Site Building - Connecting the DotsRonald Ashri
The actual presentation is available on YouTube here:
https://www.youtube.com/watch?v=agcQsQfCFow
Content strategy is, undoubtedly, a hot topic these days. A lot is being said that spans the range from concerns regarding the ability to display content on any device to the ability to drive engagement and increase traffic through better content creation and social media strategies. In this presentation we will connect the dots between these issues and practical Drupal site-building concerns with tools that are readily available now.
We will show, through specific examples and references to available modules, how different approaches to content strategy can be practically implemented on Drupal sites. The aim is to equip Drupal site-builders with a handy toolkit that will allow them to both implement a content strategy for their sites as well as better exchange information with content strategists.
The examples will include:
- Different approaches to building content types so as to empower content creators to create a range of different structures.
- Best practices in using vocabularies (fixed, open, user-generated, moderated, etc) or where alternative categorization methods may be relevant.
- Building menus and navigation.
We will also discuss:
- Editorial calendars and scheduling.
- The true benefit of workflows (and how, sometimes, they can be a disadvantage).
- Analytics and how the ability to measure the effects of any strategy is as important as defining the strategy itself.
Attendees will go away with practical examples and techniques that they can apply to their sites as well as a better understanding of what content strategy really is and how they can use it to improve their sites.
The examples are a result of our own experiences in helping both clients develop their content strategy as well as applying it on italymagazine.com, an in-house product of ours. We grew italymagazine.com to a relevant online digital brand with a strong community by expressing our content strategy ideas through the tools that Drupal 7 made available to us. The resulting ~250% increase in traffic over 3 months is a testament to both the value of a content strategy as well as the power of Drupal to allow you to flexibly and iteratively support it.
Don’t get us wrong—we're not saying that editorial calendars are all bad.
But using one poorly can lead to obscure social media posts, videos and white papers that do nothing to achieve your business goals, and other time- and budget-wasters that have little to no real ROI.
89% of content marketers are focused on creating more engaging, higher quality content now or within the next 12 months. If you’re one of them, maybe it’s time to ditch the calendar (or at least use it better).
Our latest Jack POV, Why editorial calendars make your content suck, was presented by our VP, Strategy Director, Ben Grossman at this year’s SXSW Interactive, and we’re making the insights from Austin available to you.
Wedding planing tool: Online invitations and paper products with monitoring a...Patrick von Ribbentrop
Beauty and convenience seldom go hand in hand. EventKingdom has though managed to combine the convenience of the internet with the beauty of paper. Design and personalization make EventKingdom's online post as personal as paper and thanks to the many helpful tools for senders and recipients also easier than email.
EventKingdom’s paper product offers fine printing & paper and additional benefits like combining paper and online, e.g. our wedding app. Enjoy online and paper making your life and that of your guests easier while still appreciating beauty.
Introduction of the Agile Digital Enterprise FrameworkPierre E. NEIS
How to respond to Digital Project or Digital Transformation?
The ADE Framework is a lightweight facilitation approach to coherence, engagement to succeed.
Understanding the relationships between time, money, productivity and value -- A keynote presentation for iSummit by Michael Parler, Chief Strategy Officer at Purple, Rock, Scissors.
ML&AI APPROACH TO USER UNDERSTANDING ECOSYSTEM AT VCCORP Applications to News...Tuan Hoang
Introduce the ML&AI approach to user understanding at VCCORP with many applications, including news distribution, recommendation engine in news, e-commerce, and the advertising technology
Content Marketing is so broad. So many options. So many techniques. So many tools.
Feeling overwhelmed? This is the perfect presentation for beginners (and more advanced experts) to make sure you are covering the basics.
Content and commerce: The way forward to engage with the consumers of the futureIksula
The very nature of consumer behaviour is at the cusp of a major shift. The smartphone generation, who have grown up with connected devices and high speed internet, now constitute a major chunk of online shoppers. Retail salespersons and word-of-mouth, the traditional sources of buying advice for consumers, have been supplanted by a far larger network of online communities, social media platforms and a deluge of user-generated content.
Brands and Retailers no longer control the narrative – it is in the hands of consumers. Modern consumers demand a rich, diverse and detailed content, and a unified experience across information channels. It is the brands’ job to keep up.
In this presentation, we discuss the genesis of this dynamic ecosystem, and how Brands and Retailers can adapt to it by keeping a flexible approach, updating their systems and processes, and leveraging user feedback and market signals to constantly fine-tune their Content Strategy.
Do you know how well your content is performing? Is it achieving the goals you set for it? If it is, do you know why? And even more importantly, if it isn’t, do you know why not? It can be difficult to answer these questions. We know we want to measure something, but we might not know what to measure. We might not even be exactly sure how to articulate the answer we hope to get so that we can “ask the right question.”
In this session, Andrea will describe a method for evaluating your problem space starting with the result you hope to achieve. She’ll discuss the merits of this approach, how it will help you to determine what data you want to collect, and how to best collect and analyze the right data to determine the effectiveness of various kinds of content.
20 minutos Out of the Box para que tu negocio turístico supere al Coronavirus...Mando Liussi
20 minutos Out of the Box para que tu negocio turístico supere al Coronavirus por Mando Liussi en Most Congress 2021. Porque toca pensar en serio out-of-the-box y reinventar el concepto Hostelería / Horeca / Hotel / Restaurante / Bar como forma de sobrevivir.
RE:SET Position Paper - SPAIN / HumanCapitalNetwork #ResetMadeInEuropeMando Liussi
Seguimos avanzando: aquí nuestro mapa de posicionamiento e intenciones en #ResetMadeInEurope desde @HumanCapNet
Mucho mas que una #nuevaNormalidad que nadie quiere ni beneficia: una completa renovación del ecosistema formativo, de liderazgo, de financiación de start-ups
Tácticas para Estrategas | SMMDay 2020 | MandomandoMando Liussi
Tácticas para Estrategas | SMMDay 2020 | Mandomando
Documento de la Presentación de social media marketing day 2020 sobre estrategia digital bajada a acciones de contenido, publicitarias y de segmentación avanzada.
La experiencia audiovisual multiplataforma #tipKPI trata de la difusión de conceptos de planificación estratégica como meta, objetivos, métricas, KPI, semáforos de alertas y cuadros de mando accionables.
A traves de distintos medios sociales como Youtube, Periscope en Twitter, Linkedin Video Nativo, Facebook Pages Videos e Instagram IGTV, cada video se comparte para generar un debate vertical, relativo a cada plataforma.
Esta presentación acumula, en orden de fecha de publicación, cada vídeo de la serie, actualizándose continuamente, como una experiencia de green content derivada de la primera.
Customer Experience: del "Like" al "Love"Mando Liussi
La CX es el producto de una interacción entre una organización y un cliente durante la duración de su relación, que se compone de tres partes: el recorrido del cliente (journey map), los puntos de contacto de la marca con los que el cliente interactúa y los entornos que el cliente experimenta (incluido y sobretodo, el entorno digital) durante aquella, su experiencia.
Poder gestionar eficazmente los datos de nuestros cliente para conseguir experiencias inolvidables y dotar de emoción la relación con la marca en entornos digitales son las claves para la fidelización del nuevo consumidor.
Manifiesto Experiencia de Cliente
Se considera que una empresa debe cumplir el siguiente decálogo? para considerar que una organización ha conseguido implementar esta disciplina en su relación con los distintos grupos de interés:
Es un elemento transformacional clave para la competitividad.
Se genera a partir de todas las interacciones con el cliente.
Debe ser relevante, diferencial y transmisora de la marca.
Es racional, es emocional, y debe ser homogénea.
Parte del conocimiento del cliente.
Se entrega por todos los empleados a partir de una cultura integral y única.
Precisa de profesionales especializados, pero con una visión global.
Trabaja con metodología y know–how específico.
Es medible y sus palancas son identificables y accionables.
Permite el desarrollo sostenible de resultados: mejora la captación, retención y vinculación con los clientes.
La ponencia en Andorra, llevando al CX nuestros tres objetivos digitales básicos:
-Que te vean
-Que te quieran
-Que te compren
Amen. Sin acento ;)
CX, del Like a Love
Casos reales en video, que es y que no es video marketingMando Liussi
Video Marketing es una actividad dentro del Marketing Digital.
El Video Marketing Plan es un calendario de acciones dentro del Marketing Digital Plan.
Un Plan es estratégico si tiene una meta y una metodología de apuestas para conseguirlo.
Un plan estratégico de Video Marketing tiene una meta derivada del Marketing Digital Plan.
Un plan estratégico de Video Marketing pretende alcanzar una meta mediante una gestión de marca, una expansión de mercado y una comercialización de contenidos (la parte de marketing dentro de video marketing) a través de contenidos de formatos combinados entre gráfica, texto y sonido como audio visuales, animaciones y películas (la parte de video dentro de video marketing)
Twitter es hoy por hoy y en gran parte del mundo la principal fuente de medición de presencia de marca. Twitter es el corazón de la estrategia digital de muchos proyectos en gran parte del planeta. Grandes empresas y pequeñas start-ups pueden medir (y miden) su cuota de voz en un medio que puede representar el 60% o 70% de la reputación digital. Pero no en todos los mercados a pesar de la globalidad como término superficial.
Twitter es hoy por hoy y en gran parte del mundo la principal fuente de medición de presencia de marca. Grandes empresas y pequeñas start-ups pueden medir (y miden) su cuota de voz en un medio que puede representar el 60% o 70% de la reputación digital. Pero no en todos los mercados a pesar de la globalidad como término superficial.
La importancia estratégica del marketing digitalMando Liussi
Factores para considerar la planificacion de acciones de marketing en el escenario digital como una apuesta estratégica y de primer orden en la gestión del negocio
"Podemos medir todo. Debemos medir solo lo necesario."
Despejando variables, eligiendo los indicadores de comportamiento que sean determinantes para la toma de decisiones en nuestro negocio podemos ver cuales son, sino las únicas, las principales métricas a tener en cuenta en Twitter
Diseña un cuadro de mando para tu plan de marketing digitalMando Liussi
Hemos alcanzado a ver como la Aldea Global es una realidad continua. La marca junto con los activos de una empresa ya no solo es impactada localmente, no hay fronteras y una solución regional puede ser un desastre de índole internacional. Para poder gestionar adecuadamente un concepto, marca, producto de consumo mundial es preciso contar con un Cuadro de mando digital que nos permita entender y reacccionar a nuevas variables, con nuevos tiempos y dando nuevas respuestas localizadas.
MÓDULO I: Crear una estrategia que fomente la homogenización de su Identidad Digital Corporativa
- Metas realistas que integran Web 2.0, SoLoMo / LoCo, Digital Signage
- Departamentos involucrados
- Factores base: Marca, Empresa, dirección, RRHH
Casos de decisiones desastrosas y mal solucionadas:
Nikon (EEUU – Japon)
United Airlines (EEUU)
Zara y los Bloggers (España)
MÓDULO II: Controlar y medir con un Cuadro de Mando para preservar la Identidad Digital Corporativa Recursos: Plan de acción y calendarización
- ¿Qué informes solicitar y cómo integrarlos en el cuadro de mando?
- Integración de mercados/ Unidades de negocio: actitudes y tabúes a tener en cuenta
-Gestionar el rol del enlace entre DBUs o Nexer
Casos de éxito
KLM -Holanda
Gallina Blanca
Barrabes
MÓDULO III: Monitorizar resultados y planes para implementar
- Cómo identificar las relaciones causa-efecto entre los diferentes indicadores
- Insights on the fly
- Reporte de Monitorización
- Reacción ante el cambio de nuestra huella digital
- Desarrollo de planes de reacción para afrontar las “malditas 72h” de una crisis
Casos de éxito después del desastre
Bodyform-Uk
Domino´s Pizza USA
Obama, las elecciones y la Cueva -USA
Twitter & Facebook Advanced en el Plan de Marketing DigitalMando Liussi
¿Cuántos clientes de tu empresa
están en Facebook y Twitter?
¿Cómo podemos conseguir evitar errores en las campañas
de captación y obtener los resultados esperados?
¿Cuánto cuesta y cuál es el benecio de la captación
de nuevos clientes a través de las redes sociales?
¿Cuándo es mejor hacer un plan de
marketing on line y en qué red?
¿Cómo buscar a nuestros clientes en
Facebook, Twitter o fuera de ellos?
¿Cómo utilizar la analítica en nuestros programas
de fidelización en Facebook y Twitter?
Viral videos became the new ElDorado for the advertising industry, forgetting that those are the results of a process instead of business targets. However, viral process is natural to Social Media sharing which put it into the to-do marketing' list.
Videos included
============
BUYRAL - Professional Clicking
The T-Mobile Dance
Ford France - Park Pinball in París
ASICS Run With Ryan. NYC Metro Marathon
Interactive Projection Art on snow - Red Bull Off The Planet
Sir Ken Robinson: Do schools kill creativity?
Steve Jobs Stanford Commencement Speech 2005
Where the Hell is Matt? 2008
JK Wedding Entrance Dance
Instagram i love you
iPod's Dirty Secret
Keep calm and carry on
Leap Motion
Old Spice | The Man Your Man Could Smell Like
Felix Baumgartner's supersonic freefall from 128k' - Mission Highlights
So Real it's Scary
Stratos jump successful! Scale 1:350 Lego Felix
Make It Count - Nike by Neistat
TIME Magazine cover picture by an Iphone
Bodyform Responds :: The Truth
3. D e c , 3 t h | T e l l m e w i t h a n A p p
Developer point of view
• Real App Strenghs
• User's supposed needs
• Business related supposed needs
• Company's supposed needs
• Brand's supposed needs
Goal?
SWOT?
4. D e c , 3 t h | T e l l m e w i t h a n A p p
User point of view
• Need-Use Timing
• Social context
• First time Motivation
• Usage: Fidelity & engagement
5. D e c , 3 t h | T e l l m e w i t h a n A p p
Company point of view
• Marketing
• Communication
• Productivity
• HR
• Control
6. D e c , 3 t h | T e l l m e w i t h a n A p p
Brand point of view
• Visibility
• Popularity
• Reputation
• Conversion
• Virality
7. D e c , 3 t h | T e l l m e w i t h a n A p p
Needs vs Values
Perception vs Realities
8. D e c , 3 t h | T e l l m e w i t h a n A p p
Fact:
Mobile growth is
moving into media,
advertising,
software, and
services
Read
more: http://www.b
usinessinsider.com/t
he-future-of-the-
mobile-industry-
2014-
11?op=1#ixzz3KjkKq2
Qx
10. D e c , 3 t h | T e l l m e w i t h a n A p p
Fact:
Mobile Messaging Apps Are Growing At The Cost Of
Social Networking Sites [Study]
Q3 2014 report | GlobalWebIndex
http://ow.ly/Fd1si
11. D e c , 3 t h | T e l l m e w i t h a n A p p
Fact:
3 downloaded apps in 2013 per 2 in 2014
Deloitte TMT Consumo movil España 2014
http://ow.ly/Fd2Uu
12. D e c , 3 t h | T e l l m e w i t h a n A p p
Needs vs Values
Perception vs Realities
13. D e c , 3 t h | T e l l m e w i t h a n A p p
Milestone
14. D e c , 3 t h | T e l l m e w i t h a n A p p
Milestone attributes
• Paths
• Tags
• Goals
15. D e c , 3 t h | T e l l m e w i t h a n A p p
Event
16. D e c , 3 t h | T e l l m e w i t h a n A p p
Event attributes
• Timing
• Place
• Environment
• Extras
17. D e c , 3 t h | T e l l m e w i t h a n A p p
Event attributes
• Timing
• Place
• Environment
• Extras
• Arrival time
• Duration
• Postdata
18. D e c , 3 t h | T e l l m e w i t h a n A p p
Event attributes
• Timing
• Place
• Environment
• Extras
• Macro Geo
• Micro Geo
• Building
• Room
19. D e c , 3 t h | T e l l m e w i t h a n A p p
Event attributes
• Timing
• Place
• Environment
• Extras
• Entities
• Identities
• Relationship state
20. D e c , 3 t h | T e l l m e w i t h a n A p p
Event attributes
• Timing
• Place
• Environment
• Extras
• Goals
• First community
• Newbies
21. D e c , 3 t h | T e l l m e w i t h a n A p p
Branded event
22. D e c , 3 t h | T e l l m e w i t h a n A p p
Branded Event attributes
• Timing
• Place
• Environment
• Extras
23. D e c , 3 t h | T e l l m e w i t h a n A p p
Branded Event attributes
• Timing
• Place
• Environment
• Extras
• Arrival time
• Duration
• Postdata
24. D e c , 3 t h | T e l l m e w i t h a n A p p
Branded Event attributes
• Timing
• Place
• Environment
• Extras
• Macro Geo
• Micro Geo
• Building
• Room
25. D e c , 3 t h | T e l l m e w i t h a n A p p
Branded Event attributes
• Timing
• Place
• Environment
• Extras
• Entities
• Identities
• Relationship state
26. D e c , 3 t h | T e l l m e w i t h a n A p p
Branded Event attributes
• Timing
• Place
• Environment
• Extras
• Goals
• First community
• Newbies
27. D e c , 3 t h | T e l l m e w i t h a n A p p
Every event deserves a story to tell
28. D e c , 3 t h | T e l l m e w i t h a n A p p
Every branded event
need a story to stick to,
to be efficient,
to be memorable
29. D e c , 3 t h | T e l l m e w i t h a n A p p
Tell me, I’ll forget
Show me, I’ll remember
Involve me, I’ll understand
30. D e c , 3 t h | T e l l m e w i t h a n A p p
nomophobia
35. D e c , 3 t h | T e l l m e w i t h a n A p p
Event
36. D e c , 3 t h | T e l l m e w i t h a n A p p
Event timeline
37. D e c , 3 t h | T e l l m e w i t h a n A p p
Event timeline
Event comesEvent is coming Grand Finale
38. D e c , 3 t h | T e l l m e w i t h a n A p p
Event timeline
Event comesEvent is coming Grand Finale
(brand point of view)
(branded)
39. D e c , 3 t h | T e l l m e w i t h a n A p p
Event timeline
Event comesEvent is coming Grand Finale
(brand point of view)
(branded)
leitmotiv /story
40. D e c , 3 t h | T e l l m e w i t h a n A p p
Event timeline
Event comesEvent is coming Grand Finale
(brand point of view)
(branded)
leitmotiv /story
41. D e c , 3 t h | T e l l m e w i t h a n A p p
Event is coming
42. D e c , 3 t h | T e l l m e w i t h a n A p p
Event is coming
• Timing
• Place
• Environment
• Extras
• Arrival time
• Duration
• Postdata
• Macro Geo
• Micro Geo
• Building
• Room
• Entities
• Identities
• Relationship state
• Goals
• First community
• Newbies
43. D e c , 3 t h | T e l l m e w i t h a n A p p
Event is coming
(brand point of view)
(branded)
44. D e c , 3 t h | T e l l m e w i t h a n A p p
Event is coming
(brand point of view)
desire
49. D e c , 3 t h | T e l l m e w i t h a n A p p
Event is coming
• Timing
• Place
• Environment
• Extras
• Arrival time
• Duration
• Postdata
• Macro Geo
• Micro Geo
• Building
• Room
• Entities
• Identities
• Relationship state
• Goals
• First community
• Newbies
50. D e c , 3 t h | T e l l m e w i t h a n A p p
Event is coming
51. D e c , 3 t h | T e l l m e w i t h a n A p p
Event timeline
Event comesEvent is coming Grand Finale
(brand point of view)
(branded)
leitmotiv /story
52. D e c , 3 t h | T e l l m e w i t h a n A p p
Branded event comes
(brand point of view)
property
53. D e c , 3 t h | T e l l m e w i t h a n A p p
Event comes
Simultweeting
54. D e c , 3 t h | T e l l m e w i t h a n A p p
Event comes
Simultweeting
55. D e c , 3 t h | T e l l m e w i t h a n A p p
Event comes
• Timing
• Place
• Environment
• Extras
• Arrival time
• Duration
• Postdata
• Macro Geo
• Micro Geo
• Building
• Room
• Entities
• Identities
• Relationship state
• Goals
• First community
• Newbies
56. D e c , 3 t h | T e l l m e w i t h a n A p p
Event comes
58. D e c , 3 t h | T e l l m e w i t h a n A p p
Grand finale
59. D e c , 3 t h | T e l l m e w i t h a n A p p
Grand finale
• Timing
• Place
• Environment
• Extras
• Arrival time
• Duration
• Postdata
• Macro Geo
• Micro Geo
• Building
• Room
• Entities
• Identities
• Relationship state
• Goals
• First community
• Newbies
60. D e c , 3 t h | T e l l m e w i t h a n A p p
Grand finale
(brand point of view)
branding
61. D e c , 3 t h | T e l l m e w i t h a n A p p
Grand finale
• Timing
• Place
• Environment
• Extras
• Arrival time
• Duration
• Postdata
• Macro Geo
• Micro Geo
• Building
• Room
• Entities
• Identities
• Relationship state
• Goals
• First community
• Newbies
62. D e c , 3 t h | T e l l m e w i t h a n A p p
Grand finale
63. D e c , 3 t h | T e l l m e w i t h a n A p p
oneappformeTribe’s apps
64. D e c , 3 t h | T e l l m e w i t h a n A p p
oneappforme
“Ego” App
70. D e c , 3 t h | T e l l m e w i t h a n A p p
• Instagram platform developers
• Global shopping network which
connects brands and retailers
• Shoppable photos, rights
management and analytics
• News and media publishers to
search, request and publish
• Deliver customer service over
social media at a large-scale
72. D e c , 3 t h | T e l l m e w i t h a n A p p
Every branded event need a story to stick to,
to be efficient, to be memorable
TellmewithanApp
Show mewithanApp
InvolvemewithanApp
73. D e c , 3 t h | T e l l m e w i t h a n A p p
MandoLiussi
@mandomando
mandomando.com
thanksandstayintouch!
74. D e c , 3 t h | T e l l m e w i t h a n A p p
https://secure.flickr.com/photos
/thebigdurian/6570738285
https://secure.flickr.com/photos
/jstuker/8337690423
https://secure.flickr.com/photos
/audiolucistore/13712347603
https://secure.flickr.com/photos
/derekgavey/5990712328
https://secure.flickr.com/photos
/akuchling/59791505
https://secure.flickr.com/create/
wallart/214918651
https://secure.flickr.com/photos
/samsungtomorrow/7594031062
https://secure.flickr.com/photos
/vanf/8223162757
https://www.flickr.com/photos/th
omashawk/2182251372
https://www.flickr.com/photos/ki
nofabara/5853970537
https://www.flickr.com/photos/cj
simmons/130008318
https://www.flickr.com/photos/ir
onrodart/4206314478
Photo credits