Telenor is one of the world's largest mobile operators with 120 million mobile subscriptions across 12 countries. It began as the main telecommunications provider in Norway in the mid-19th century and was fully privatized in the late 1990s. Telenor has won numerous awards for its innovations and sustainability efforts in Pakistan, where it is the largest European investor. The company operates under a leadership structure headed by CEO Jon Fredrik Baksaas and has organizational functions including sales, technology, finance, and digital services.

2. Introduction
Telenor at a Glance
Telenor Group is one of the world,s major mobile operators with 120 million
mobile subscriptions. Telenor is a world class provider of mobile
communications service.
Telenor mobile operation covering 12 countries and broadcast service .
Telenor is the largest telecommunication company in Norway. During the
late90’s it has been changed from fully government owned into a public
limited company.

3. History of Telenor
For over 150 years, telecommunications has played a vital part in the
development of modern Norwegian society. As the current provider,
Telenor has been the driving force in the development of a highly
sophisticated home market and is now one of the largest mobile
operators worldwide.
In 1994, Norwegian Telecom was established as a public corporation. One year
later, it changed its name to Telenor. Telenor is a leader in mobile
communications. Manual mobile telephony services were introduced in Norway
in 1966.
Telenor Pakistan is the country's single largest European foreign direct investor,
with investments in excess of US$2 billion. It acquired a GSM license in 2004 and
began commercial operations on March 15, 2005.

4. AWARDS
SAARC Awards BRAND Awards BRAND Award
Telenor Pakistan has won the awards for The 2008 Telenor BRAND Award was
"Most Innovative Mobile Operator" given to Telenor Pakistan for the second
year in a row
ENVIRONMENT EXCELLENCE Awards SUPERBRAND Awards
Telenor Pakistan received an award at the Superbrands Pakistan declares Telenor as
5th Annual Environment Excellence superbrand of the telecom industry....
Awards (AEEA) distribution...

6. Nature of Organization
The nature of telenor organization is telecommunication and mobile
operator in worldwide.

7. Organizational structure
Mr. Jon Fredrik
Mr. Richard

9. Communication system
Communication Chart

10. Human Relationship
Human rights .
Occupational Health.
Safety and Employee Security.
Gifts and business courtesies.
Working environment .
Freedom of association .

12. Ethical behavior /Codes of
Conduct
Telenor's basic values and that form attitudes we can be proud of. At Telenor,
we want everyone to be involved in this and help create a sound corporate
culture based on satisfaction and security.
Telenor's guidelines for corporate ethics apply to members of the board of
directors, managers and other employees of Telenor as well as others acting on
behalf of Telenor.
It is Telenor's policy to comply with all applicable laws and governmental rules
and regulations.

13. Conflict resolution/conflict
handling
When different departments work together in an organization, their
interests may differ due to functional and structural differences. Due
to these variations, conflicts among departments are inevitable.
Whenever a conflict arises among functions, the heads or managers
from those functions sit together and discuss the source of conflict.
They try to resolve all their differences amicably. If, however, a major
issue arises which they are unable to resolve themselves then it is
taken to a level higher.

14. Group & Team
Group.
A number of things or persons who have some relationship
to one another . A subset of a culture or of a society.
Team.
Any group of people involved in the same activity, especially
referring to sports and work.

16. Group & Team
Per Simonsen Karin Fredrik Rickard
Senior VP and Head of Groups Head of sales Head of production
Strategy at Telenor Group. Head of Business Control
Stephen Bryant M. Arendals k. Morten Erik Spilling
Head of technology Chief financial officer Head of telenor European Head of digital service

17. Leadership
Jon Fredrik Baksaas
President and Chief Executive
Officer (CEO)
Appointed: 21 June 2002
Background: Mr. Jon Fredrik Baksaas has been President and CEO of Telenor Group since
June 2002. During this period, the total number of subscriptions in Telenor Group’s
mobile operations has increased from 21 million in June 2002 to 130 million in 2012.