Downtown Project
Collisions
Community
Co-Learning
Zappos.com

Slide 2

http://media.glassdoor.com/m/7b/2c/00/f6/entrance-to-the-zappos-com-headquarter-office-inhenderson-nv-photo-by.jpg
Las Vegas City Hall

Slide 3

http://brandonwiegand.com/wp-content/uploads/2010/11/Zappos-City-Hall.jpg
Las Vegas City Hall

Slide 4
Las Vegas City Hall

Slide 5
Nike

http://standardatl.com/home/wp-content/uploads/2010/07/Nike_Campus_Tour_01.jpg
Slide 6
Google

Slide 7

http://static.panoramio.com/photos/original/400729.jpg
Apple

Slide 8

http://www.techzek.com/wp-content/uploads/2011/09/apple_campus-1.jpg
Doggy Day Care

Slide 9

http://www.adogsdayout.com/Pix_Overhead_View_ADDO_7-31-08.JPG
NYU Campus

Slide 10

http://www.adogsdayout.com/Pix_Overhead_View_ADDO_7-31-08.JPG
Downtown Vegas - Fremont East

http://www.eatinglv.com/wordpress/wp-content/gallery/odettedowntown/chinatown-038-large.jpg
Slide 11
Downtown Vegas - Fremont East

Slide 12

http://www.lucyvegas.com/sites/default/files/griffin5.jpg
Downtown Vegas - Fremont East

Slide 13
Downtown Vegas - Fremont East

Slide 14

http://roadjournals.viamagazine.com/wp-content/uploads/2011/05/The-Beat-Coffeehouse.jpg
Delivering Happiness - What’s Next?
Clothing
Customer Service
Company Culture

Slide 15
Delivering Happiness - What’s Next?
Clothing
Customer Service
Company Culture
Community
Slide 16
DOWNTOWN PROJECT - $350M
$ 50M – Small businesses
$ 50M – Tech Startups
$ 50M – Education, Arts, Culture
$200M – Real Estate
Slide 17
DOWNTOWN PROJECT GOALS

Slide 18
DOWNTOWN PROJECT GOALS
Live/Work/Play – Walking Distance

Slide 19
DOWNTOWN PROJECT GOALS
Live/Work/Play – Walking Distance
The Most Community-Focused Large
City in the World

Slide 20
DOWNTOWN PROJECT GOALS
Live/Work/Play – Walking Distance
The Most Community-Focused Large
City in the World
The Co-Learning and Co-working Capital
of the World
Slide 21
ROI vs. ROC
Instead of maximizing short-term ROI
(Return On Investment)…

Slide 22
ROI vs. ROC
Instead of maximizing short-term ROI
(Return On Investment)…
We focus on maximizing long-term ROC

Slide 23
ROI vs. ROC
Instead of maximizing short-term ROI
(Return On Investment)…
We focus on maximizing long-term ROC
(Return On Community)

Slide 24
ROI vs. ROC and ROL
Instead of maximizing short-term ROI
(Return On Investment)…
We focus on maximizing long-term ROC
(Return On Community)
and institutionalizing ROL

Slide 25
ROI vs. ROC and ROL
Instead of maximizing short-term ROI
(Return On Investment)…
We focus on maximizing long-term ROC
(Return On Community)
and institutionalizing ROL
(Return On Luck) – Accelerating Serendipity
Slide 26
THE BIG BET
Accelerating
Collisions, Community, and Co-Learning

Slide 27
THE BIG BET
Accelerating
Collisions, Community, and Co-Learning
…will lead to…
Happiness, Luckiness,
Innovation, and Productivity
Slide 28
DOWNTOWN PROJECT - $350M
$ 50M – Small businesses
$ 50M – Tech Startups
$ 50M – Education, Arts, Culture
$200M – Real Estate
Slide 29
$50M – Small Businesses

Slide 30
$50M – Small Businesses


Slide 31

Criteria
$50M – Small Businesses


Criteria


Slide 32

Owner Operated - Passionate
$50M – Small Businesses


Criteria



Slide 33

Owner Operated - Passionate
Helps Build Community
$50M – Small Businesses


Criteria




Slide 34

Owner Operated - Passionate
Helps Build Community
Execution Ability
$50M – Small Businesses


Criteria





Slide 35

Owner Operated - Passionate
Helps Build Community
Execution Ability
Sustainable
$50M – Small Businesses


Criteria






Slide 36

Owner Operated - Passionate
Helps Build Community
Execution Ability
Sustainable
Unique or First or Best at Something
$50M – Small Businesses


Criteria







Slide 37

Owner Operated - Passionate
Helps Build Community
Execution Ability
Sustainable
Unique or First or Best at Something
Story-worthy
Natalie

Slide 38
Natalie

Slide 39
Natalie

Slide 40
Natalie

Slide 41
Natalie

Slide 42
Natalie

Slide 43
Check Cashing

Slide 44

http://www.vegaschatter.com/files/100501/checks_cashed..jpg
Check Cashing

Slide 45
Sarah

Slide 46
Sarah

Slide 47
Sarah

Slide 48
Shipping Containers

http://images03.olx.com/ui/8/84/18/1280992807_108377618_4-cargo-containers-40ft-20-ft-For-Sale.jpg

Slide 49
Shipping Containers

Slide 50
Shipping Container Park

Slide 51
Shipping Container Park

Slide 52
Shipping Container Park

Slide 53
Shipping Container Park

Slide 54
Shipping Container Park

Slide 55
Bike Sharing

Slide 56
$50M – Tech Startups

Slide 57

http://imgs.foursquare.com/pix/EN1ZIL0JC5HTCZYD0PW41SWQYJHURTD204ZFZYBFGPM3F5JS.jpg
$50M – Tech Startups

Slide 58

http://timenerdworld.files.wordpress.com/2011/12/romotivefinal.jpg?w=576
The City as a Startup

Slide 59

http://bostinno.com/wp-content/uploads/2011/10/startup-sign.png
$50M – Startups

Slide 60

http://www.shebytes.com/wp-content/uploads/2011/12/venture-for-america-12-12-11.jpg
$50M – Education, Arts, Culture

Slide 61

http://blogs.middlebury.edu/internship/files/2011/01/teach4America1.jpg
$50M – Education, Arts, Culture

Slide 62

http://blogs.middlebury.edu/internship/files/2011/01/teach4America1.jpg
$50M – Education, Arts, Culture

Slide 63

http://blogs.middlebury.edu/internship/files/2011/01/teach4America1.jpg
$50M – Education, Arts, Culture

Slide 64

http://blogs.middlebury.edu/internship/files/2011/01/teach4America1.jpg
$50M – Education, Arts, Culture

Slide 65

http://www.vegasnews.com/wp-content/uploads/3_2_12_burn_vegas_kabik-131-9-588.jpg
$50M – Education, Arts, Culture

Slide 66

http://mikerossart.net/images/mikeross_enter.jpg
$50M – Education, Arts, Culture

Slide 67
Slide 68
Slide 69
$200M – Real Estate

Slide 70

http://ecx.images-amazon.com/images/I/510Ph%2BqMw-L.jpg
WHEN CITIES DOUBLE IN SIZE…
Productivity and innovation per resident
increases by 15%
(But not true for companies)
Accelerate serendipity -> Accelerate learning ->
Accelerate productivity and innovation

Slide 71
3 INGREDIENTS FOR SERENDIPITY
1.

2.

Street-level activity for residents to
collide

3.

Slide 72

Residential density of 100 residents/acre

Culture of openness, collaboration,
creativity, and optimism
HOW TO ACCELERATE LEARNING &
INNOVATION
Maximize serendipitous interactions
Density in the office
Density in the city
Collisions vs. convenience
Slide 73
Las Vegas City Hall

Slide 74

http://brandonwiegand.com/wp-content/uploads/2010/11/Zappos-City-Hall.jpg
DIFFERENT GROUPS COLLIDING
1.
2.
3.
4.
5.
6.
7.
Slide 75

2000 Zappos employees
1000 Teach For America corp members
and alumni
Tech Startup Community
Small Business Community
Art and Music Communities
Other Passion Communities
Local Residents
LEARNING FROM ZAPPOS &
COWORKING…
Culture is to a Company

Slide 76
LEARNING FROM ZAPPOS &
COWORKING…
Culture is to a Company
as

Community is to a City

Slide 77
LEARNING FROM ZAPPOS &
COWORKING…
Culture is to a Company
as

Community is to a City

Slide 78

Values
Innovation
Serendipity
Participation
Upward Mobility
Attracting Startups and the Creative Class
Our Secret Weapon

Slide 79

http://static3.vipasuite.com/resources/dyn/images/459355w783h429s185b/_fn/ogden-3.jpg
LEARNING FROM TED, SUMMIT
SERIES, SXSW, BIF…
Curated Content
Serendipity
Learning
Connections
Community

Slide 80
Downtown Vegas Every Day
Curated Content
Serendipity
Learning
Connections
Community

Slide 81
Fremont St. & Las Vegas Blvd.

Slide 82
Fremont St. & Las Vegas Blvd.

Slide 83
Fremont St. & Las Vegas Blvd.

Slide 84
Fremont St. & Las Vegas Blvd.

Slide 85
Fremont St. & Las Vegas Blvd.

Slide 86
Fremont St. & Las Vegas Blvd.

Slide 87
Fremont St. & Las Vegas Blvd.

Slide 88
Fremont St. & Las Vegas Blvd.

Slide 89
Fremont St. & Las Vegas Blvd.

Slide 90
Fremont St. & Las Vegas Blvd.

Slide 91
Downtown Vegas Monthly Cadence

Slide 92
Downtown Vegas Monthly Cadence
Week 1 – First Friday Week

Slide 93
Downtown Vegas Monthly Cadence
Week 1 – First Friday Week
Week 2 – Tech Week

Slide 94
Downtown Vegas Monthly Cadence
Week 1 – First Friday Week
Week 2 – Tech Week
Week 3 – Fashion Week

Slide 95
Downtown Vegas Monthly Cadence
Week 1 – First Friday Week
Week 2 – Tech Week
Week 3 – Fashion Week
Week 4 – Catalyst Week

Slide 96
Fashion Incubator – Stitch Factory

Slide 97
Fashion Incubator – Stitch Factory

Slide 98
Return On Collisions (ROC)
What is the value of a resident that is out and
about in the community?

Slide 99
Return On Collisions (ROC)
What is the value of a resident that is out and
about in the community?

3-4 hours/day

Slide 100
Return On Collisions (ROC)
What is the value of a resident that is out and
about in the community?

3-4 hours/day
x 7 days/week

Slide 101
Return On Collisions (ROC)
What is the value of a resident that is out and
about in the community?

3-4 hours/day
x 7 days/week
x 40 weeks/year

Slide 102
Return On Collisions (ROC)
What is the value of a resident that is out and
about in the community?

3-4 hours/day
x 7 days/week
x 40 weeks/year
= 1000 “collisionable” hours/year
Slide 103
Jake – Flint and Tinder

http://images.fastcompany.com/upload/inline-Made-In-The-USA-Flint-And-Tinder-Undies-And-YouWill-Love-It-b.jpg
Slide 104
Jake – Flint and Tinder

Slide 105
Return On Collisions (ROC)
What is the value of a purposeful visitor that
contributes to community?

Slide 106
Return On Collisions (ROC)
What is the value of a purposeful visitor that
contributes to community?

12 hours/day

Slide 107
Return On Collisions (ROC)
What is the value of a purposeful visitor that
contributes to community?

12 hours/day
x 7 days/week

Slide 108
Return On Collisions (ROC)
What is the value of a purposeful visitor that
contributes to community?

12 hours/day
x 7 days/week
x 12 weeks/year

Slide 109
Return On Collisions (ROC)
What is the value of a purposeful visitor that
contributes to community?

12 hours/day
x 7 days/week
x 12 weeks/year
= 1000 “collisionable” hours/year
Slide 110
Return On Collisions (ROC)

“Subscribe” to
Downtown Vegas

Slide 111
Return On Collisions (ROC)
1.

2.

Street-level activity for residents to
collide

3.

Slide 112

100 residents per acre

Culture of openness, collaboration,
creativity, and optimism
Return On Collisions (ROC)
1.

Slide 113

100 residents per acre
Return On Collisions (ROC)
1.

Slide 114

100,000
Return On Collisions (ROC)
1.

Slide 115

100,000 “collisionable”
Return On Collisions (ROC)
1.

Slide 116

100,000 “collisionable” community
Return On Collisions (ROC)
1.

Slide 117

100,000 “collisionable” community
hours
Return On Collisions (ROC)
1.

Slide 118

100,000 “collisionable” community
hours per
Return On Collisions (ROC)
1.

Slide 119

100,000 “collisionable” community
hours per acre
Return On Collisions (ROC)
1.

Slide 120

100,000 “collisionable” community
hours per acre per
Return On Collisions (ROC)
1.

Slide 121

100,000 “collisionable” community
hours per acre per year
Return On Collisions (ROC)
1.

100,000 “collisionable” community
hours per acre per year

2.3 collisionable hours
per square foot
per year
Slide 122
OUR BIG BET… 3 Guiding Principles
Accelerate:
1.Collisions
2.Community
3.Co-Learning
And everything else will fall into place…
(productivity, innovation, growth, happiness)

What will people say about downtown?
Slide 123
Slide 124
ZAPPOS, DELIVERING HAPPINESS,
DOWNTOWN PROJECT

Slide 125
50% of Humans Live in Cities

Slide 126

http://ecx.images-amazon.com/images/I/510Ph%2BqMw-L.jpg
75% Will Live In Cities in
Our Lifetime

Slide 127

http://ecx.images-amazon.com/images/I/510Ph%2BqMw-L.jpg
The 4-Minute Mile

Slide 128
The 4-Minute Mile

Slide 129

http://en.wikipedia.org/wiki/File:Iffley_Road_Track,_Oxford_-_blue_plaque.JPG
www.DowntownProject.com
tony@zappos.com

Slide 130

http://langintro.com/lv_dec_2010/pics/0950_emergency_arts_window.jpg
A great
brand

is a story that never stops unfolding.
Slide 131
A great
brand
company

is a story that never stops unfolding.
Slide 132
A great
brand
company
city

is a story that never stops unfolding.
Slide 133
A great
brand
company
city
community
is a story that never stops unfolding.
Slide 134
Thank you!
For a copy of this presentation:
tony@zappos.com

For more information:
www.DowntownProject.com
Slide 135
http://www.youtube.com/watch?v=AF4f3l4a4_A
Slide 136

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