WWW.KLEENEZE.CO.UK SEPTEMBER 2014 
Make this your 
most profitable 
Christmas ever 
Kleeneze 
changing lives 
Deliver the best customer service 
Increase 
your orders 
in seconds
CONTENTS Editor’s Note 
Off the top of your head, name three entrepreneurs. Got them? Was 
Richard Branson one? How about Bill Gates? Were YOU one? 
The word ‘entrepreneur’ over the past few years seems to have become 
synonymous with a billionaire living in a ridiculous-sized mansion with a 
small army of staff to maintain it and a private jet parked on the drive. 
If that misconception didn’t bring its own set of problems with it, suddenly 
a whole influx of ‘preneur’ words emerged in the media for you to choose 
from. Perhaps you are a Mumpreneur or Dadpreneur, who combines 
running a business with looking after your children. Over fifty? That 
makes you an Olderpreneur. Graduated from university? Ah, you’ll be a 
Gradpreneur then. 
It appears our fascination with labelling people knows no bounds, but 
while I agree that there are often times that there’s no one-size-fits-all 
scenario, I don’t believe it’s the case here. 
The origin of the word ‘entrepreneur’ dates back to the 19th century. It 
came from the French word ‘entreprendre’ meaning to undertake. 
Nowadays, the dictionary simply explains it as ‘a person who sets up a 
business or businesses’. That’s you! 
“Erm, but I’m only doing this part-time to make a little extra cash,” I hear 
you stutter. It doesn’t matter. Kleeneze is your business. You have set it 
up and whether you like it or not, you are an entrepreneur. 
Good, so we’ve established you’re an entrepreneur and not an impostor. 
What’s next? Well now you know what you are, it’s time to embrace your 
new-found entrepreneurial status! Firstly, remember that you’ve become 
an entrepreneur in order to achieve something in particular. The majority 
of people who set up their own businesses will have their priorities split in 
many different directions, so although total focus on your business 
endeavours would be lovely, don’t beat yourself up about it. You can make 
it to the top just fine and still have a life! 
Still feeling the fear? Tell yourself it’s actually excitement. Your body 
doesn’t know the difference between the two, as they produce the same 
physical reaction. Your mind interprets that reaction and we all know 
who’s in control of that! 
You owe it to yourself to think of yourself as an entrepreneur. Your first 
step has been to make the choice to alter your life – to make a change 
because you refuse to put up with ‘more of the same’ for the rest of your 
life. And some would argue this is the hardest step to take. From now on 
think of being an entrepreneur in those terms – making a decision and a 
subsequent action to move towards something better, however you 
define it. 
Team Talk is filled with so many different takes on success – for some it’s 
making their child’s sports day or being able to go on a family holiday, for 
others it’s having a pension or fulfilling a lifelong ambition. Make success 
personal to you. Find that reason why and go out there and unleash your 
entrepreneurial spirit! 
Xen ia Po ole 
Xenia Poole 
Editor in Chief 
2 TEAMTALK SEPEMBER 2014 
13 
19 
14
CONTENTS 
SEPEMBER 2014 TEAMTALK 3 
10 
4 Congratulations! 
Kleeneze qualifiers set to jet off in 
style to the ‘city of dreams’ 
5 News from Lisa 
All the latest company news from Kleeneze’s Managing 
Director, Lisa Burke 
6 Kleeneze Shoutout 
Stories from around the Kleeneze Network 
7 At your service 
You’ve worked hard to build up that 
customer base, so how do you 
continue to keep it thriving? 
9 Make this Christmas count 
You’ve got one shot to make this Christmas your biggest and 
best ever! Take some of these tips from our top retailers 
and make it happen 
14 I felt trapped and didn’t see how 
things were going to change 
An inspirational story of battling adversity and how Kleeneze 
helped change a life 
16 How to increase your 
retail order in seconds 
If you knew that an extra half an hour or 
less of your day could earn you an extra 
£100, would you put the time in? 
18 Showcase snaps 
They say a picture speaks a thousand words, so here’s this 
year’s incredible Kleeneze Christmas Showcase! 
20 I had the best reason ever to make 
this work 
Find your reason why and the rest will all fall into place 
21 New starter stories 
The 30 Day Bonus is helping hundreds of 
new starters on their way 
22 Spread the Christmas cheer 
An extra income always comes in handy around this time of year, 
so if you’re looking to build your team, read these great tips 
24 We beat our personal best 
The Summer Retail Challenge saw hundreds of Distributors beat 
their personal best from last year, but why wait until next summer 
to take the challenge? 
27 I have actually achieved something 
worthwhile and it’s something I can be 
proud of 
For many, Kleeneze is far more than just an extra income 
28 Period 8 Recognition 
Congratulations to all our Network achievers in Period 8! 
34 Period 9 Recognition 
Congratulations to all our Network achievers in Period 9!
Kleeneze Destinations 
Congratulations to all our 
Venice qualifiers! 
Their months of hard work has paid off, as this month, almost 40 Distributorships received a call from the one and only 
Michael Khatkar confirming that they had qualified for a place on the Autumn Destination 2014. 
The qualifiers will be jetting off in style on Thursday 6 November to the city of dreams, Venice. Whilst there, they’ll be staying 
in the luxurious surrounds of the Bauer Hotel, dining in some of Venice’s most sophisticated and famed restaurants and 
taking in the sights of this fantastic city in true Kleeneze style. 
Congratulations to all of our Kleeneze Destination 2014 Qualifiers. 
4 TEAMTALK SEPEMBER 2014 
Bauer Hotel 
Alan & Anne-Marie Bennett 
Mike & Amanda Bibby 
Andrew Buxton & Laura Kelly 
Abigail Colclough 
Susan Coleman & Robert Holdford 
Sharon & Craig Davis 
Michael & Jean Day 
Adele & Jaime De Caso 
Rob Forster & Ray Aziz 
John & Craig Hawkes 
Stuart & Robyn-Lee Heard 
Carolyn Hornby 
Rhian & Anthony Jones 
Asha & Dipam Joshi 
Muriel & Tony Judson 
Teresa & Finbarr McCarthy 
David Miller 
Heather & James O’Neil 
Tracey Payne & Harvey Kent 
Debra & Oliver Pusey 
Claire & Peter Rea 
Teresa Reis & Stephen McCormick 
Kevin Rider & Caroline Gledhill 
Doug & Sandra Roper 
Nick & Grace Sassanelli 
Craig Skellern 
Stephen Smith & Dennis Chamberlain 
Christopher & Sarah Smith 
Marlene & Robert Somerville 
Paul & Alison Taylor 
Helen & Andrew Walsh 
Bob Webb 
Geoff & Fiona Webb 
Peter & Myrna Wellock 
Ian & Sally Williams 
Craig White 
Peter & Jackie White 
Stephen Wilson & Marie Bell 
Karen & Neil Young
Lisa Burke, Managing Director Business update 
News from Lisa... 
They say that Christmas is the most wonderful time of 
the year and, if the feedback and figures that are 
coming through in the past couple of weeks are 
anything to go by, for Kleeneze, it’s going to be better 
than wonderful – it’s going to be spectacular. 
The past month has been a whirlwind of excitement. 
We started the season how we 
meant to go on with an 
incredible Showcase. Huge 
thanks again to our amazing 
speakers on the day – Amanda 
Bibby, Abigail Colclough, Mark 
Law, Helen Walsh, Martin Bell 
and Peter Rea. All gave such 
inspirational trainings and 
we’ve received outstanding 
feedback following the event. If 
you missed any of them, you 
can catch up again on 
Livestream. It will be there for 
the next month and even if you 
saw them the first time around, 
it’s well worth another look! 
This month also saw our final 
Venice qualifiers confirmed! Months of hard work has culminated in 
this wonderful reward, so congratulations 
to every single one of you. 
Next stop – Jamaica! 
These luxury Destinations are only a 
small part of what Kleeneze can provide 
for you. Although we find that the majority 
of people join to earn that little extra 
income, once they’ve seen the bigger 
picture, it’s incredible how many of them 
go on to use this unique opportunity to 
create the lifestyle they’ve always wanted. That’s why, earlier last 
month, we created a five minute video showing some of the 
highlights of these great lifestyles. It’s inspirational and a great 
addition to your sponsoring arsenal. 
Speaking of which, not only is Christmas a great time for retail, it’s 
also when we see team building increase as hundreds turn to us 
for a flexible opportunity to make some extra cash at this time of 
year. If you haven’t yet seen the Kleeneze Training Academy, do try 
and catch it. It’s a great tool to support what you already do. You 
can read more about it on page 23. 
We also have put more work into the recruitment site, 
www.kleeneze.co.uk with a testimonial library, which – once 
you’ve logged in – you can share with your prospects. 
Naturally, it’s our busiest retail season and so we’ve got plenty to 
help boost your orders. The Wipe Out offer on the back page of the 
Autumn Winter catalogue (also available as a flyer), our new 
Internet specials, revamped online shops and stunning new 
catalogues. You can find all this information on the DSA. 
These really are such exciting times for the business. You may 
have already seen some of the excitement building regarding our 
New Year Showcase on Facebook and, yes, we do have some great 
things lined up for you on the day, but don’t wait! These next couple 
of months can see all your business plans come together and set 
you truly on the path towards creating your lifestyle without limits. 
Get out there and grasp this incredible opportunity. 
The best is yet to come! 
Much love, 
SEPEMBER 2014 TEAMTALK 5
Network feedback 
Kleeneze shoutout 
A Mini would do nicely! 
“The 30/30 car challenge is an 
incredible incentive that Annie and I are 
really excited about. We are going for 
the Mini for many reasons. Firstly it will 
grow our business and naturally 
increase our income. Helping your team achieve the 30 day bonus is massively 
important anyway and is what we coach, as it replaces any book loss, 
increases their income and gives them a sense of achievement. It will also be 
a really powerful story to prospects, as well as be inspiring to the team. And to 
be honest we need a new car anyway, so a Mini would do nicely! 
To keep us on track we are using the Mini fridge magnet that we got from the 
Showcase and it is great when you can change the number of initiations 
remaining. The closer you get to zero, the more excited and motivated you get 
which only has a positive effect to your business. We also have a spreadsheet 
with everyone on who has achieved their 30 day Bonus and the date they 
achieved it. 
On the whole, this is a brilliant incentive and rewards the people doing the 
numbers and supporting their team. It has given us an exciting goal with a 
deadline and it’s keeping us really focused and motivated to build our business 
and to support others to do the same.” 
Alan and Annie Bennett, Gold Distributors 
WHAT A WHOPPER! 
“This is my fourth Kleeneze Chrismas and what a whopper so far. I work my 
business very part-time but on my first customer drop with the new catalogues 
I got 36 orders out of 100 customers, totalling almost £600.” 
Gil Moulding, Silver Distributor 
6 TEAMTALK SEPEMBER 2014 
“Kleeneze really is like ‘picking up money off 
the doorsteps.’ I collected this order the 
other day from a regular customer and it 
totals £300..WOW! We made £107 from this 
one order! We love this business!” 
John Webb, 
Gold Executive Distributor. 
Leads to Success 
“My name is Tracy Giles and I have been a Distributor since the end of January 
this year. I qualified for the free Kleeneze success leads after sponsoring a 
person in at the end of July. I was lucky the 
start date had been backdated! 
Since then I have gone on to sponsor another 
4 people into the business and, amazingly, I 
qualified for 250 leads all together. 
The campaign has been a tremendous 
success in helping me build my business.” 
Tracy Giles, Silver Distributor 
The best of both worlds 
“I was in the kitchen getting our catalogues ready to be distributed and my 
daughter came in from the living room and gave me a hug, I asked what that 
was for and she said that she loved me working from home as she gets to see 
me more, as before when I was working as an engineer I was working 60- 
70hr weeks and getting up in the morning 
going to work before they woke up and 
coming in just before they were going to bed. 
Then the 6 weeks holidays consisted of me 
talking on the phone to them in work whilst 
they were enjoying days out and a few days 
holiday away (I used my holidays if I was 
sick or the children were as we didn’t get 
paid sick pay). 
I thank Kleeneze for literally saving me as I get the best of both worlds, which 
is earning money, loving what I do and also get to spend as much time with my 
children and wife - our marriage is stronger than ever! Priceless. 
THANK YOU, THANK YOU!” 
Chris Howson, Silver Distributor 
Got something you want to shout about? 
Let us know at shoutout@kleeneze.co.uk or post it on our Facebook 
page and you could see your story featuring in our next magazine
Did you know that around 80% of businesses believe they are offering a better-quality customer service, but only 8% of 
customers agree? That’s not the greatest news for any business. Satisfied customers make repeat purchases and 
recommend the product – and the business – to others, leading to additional sales. 
You’ve worked hard to build up that customer base, so how do you continue to keep it thriving? Good customer service is all 
about leaving them happy. Happy enough to order again and pass positive feedback on to others, who may in turn become 
repeat customers! 
A lot of providing good customer service is common sense and living by the golden rule of “do unto others as you would have 
them do to you”. However, the essence of great customer service is forming a relationship with your individual customers, so 
exactly how do you do that? We put together a list of some of the most important customer service points. Let us know of any 
others that work for you at teamtalk@kleeneze.co.uk or share it with others on our Facebook page – 
www.facebook.com/kleenezeofficial. 
SEPEMBER 2014 TEAMTALK 7 
Stand out from the rest 
At your service 
You will be judged by what you do, 
not what you say 
It doesn’t matter if you really mean what you say at the time, in order to 
maintain a good customer relationship; you need to keep your promises. If 
you’ve said you’ll deliver at a certain time on a certain day, do it. If you’re 
not 100% sure you can, don’t say it. Reliability is one of the keys to any good 
customer relationship and nothing will annoy your customers more than a 
broken promise. 
Be available 
Even when you’re not available, you need to ensure your customers can 
contact you somehow. Whether you leave them an email address, a 
voicemail number, even add them on Facebook, make sure they know they 
can at least leave you a message at any time. 
Be helpful – even when you know there’ll be 
no order at the end of it! 
We’ve heard some lovely stories in the Network of when you’ve helped your 
customers out – from opening jam jars to leaping over fences and 
performing CPR (yes, truly!). OK, one is obviously much more life-saving than 
the other, but they’re both hugely heroic in the eyes of customer service! 
Aim to listen to your customers and prospective customers and help them 
out whenever you can. It will ultimately lead to great pay back. 
Go the extra mile 
Throw in some free batteries with a product that needs them or go one step 
further and actually put the batteries in for the customer. Those extra steps 
all add up to great customer service. They may not say so, but the customer 
will notice your extra effort and appreciate it. 
Anticipate your customers’ needs 
It’s amazing what you can find out just by listening to your customers and 
asking some questions. If you can provide solutions to problems, you’re 
halfway there. Remember, the majority of our purchases are emotional ones 
rather than logical, so make your customer feel good and you could be on to 
a winner. 
Know your products 
Yes, there are a lot and no one would expect you to know each one inside 
and out, but familiarise yourself with the catalogue before you get it out to 
customers. Take note of the offers and best-sellers, so you’re not caught 
tongue-tied at the doorstep. 
Use positive language 
This is a good one for all aspects of life really, but very important when it 
comes to building relationships. It may seem like a small change in how you 
say something, but the effects are immeasurable. For instance, instead of 
saying something like: “That product isn’t available at the moment, but it’s 
on back order,” try: “That product is going to be available next month. I’ll 
place an order for you right now and ensure it’s sent to you as soon as it 
reaches our warehouse.” Where possible, always direct the conversation 
away from the negative and focus on solutions instead. 
Take your time 
You may have another 249 catalogues to get out or another 29 orders to 
deliver, but your customers will appreciate you taking the time to have a bit 
of dialogue and if that dialogue takes longer than you’d like, be courteous 
and do your best to wrap it up on a positive note.
Stand out from the rest 
CHRISTMAS CUSTOMER SERVICE 
We asked you what you do at this time of year or indeed 
any other to make your customer service stand out from 
all the rest. 
“We always do an end of year newsletter about us and what has happened 
in our Kleeneze business, such as donations to our charities with all the 
small change our customers have given us. We also mention things like the 
Kleeneze Destinations and use it as a sponsoring tool. Last, but not least, we 
always do a free-to-enter Christmas competition, either a wordsearch or 
crossword. We have also always done hand-written Christmas cards for all 
our customers.” 
Fred and Karen Mason, Senior Distributors 
“We don’t have customers – we have about 2000 friends. We give a little 
free gift at Christmas, help any friend that needs items, do little jobs around 
the house and just anything they ask us to do or help with. Some are really 
close now and feel like a part of our family.” 
Jon Bonner, Silver Distributor 
“We learned very early on that if you don’t look after your customers, 
someone else will. We do and have done numerous things to look after our 
customers – from hand-delivering their Christmas cards to their friends, 
family and neighbours to doing odd jobs around the house and assembling 
any of their Kleeneze items that come flat-packed. What you put out, you get 
back ten-fold. 
One loyal customer, whose mother was also a very good customer, wrote us 
a very moving letter after her mother died, thanking us for everything we did 
for her mother. It’s things like that which keep you going when you’ve had a 
bad pick up and got soaked through in the process! At the end of the day, it’s 
the customer that pays our bills, so why wouldn’t you value them?” 
Katrina and Ian Harvey-Winstanley, Gold Distributors 
8 TEAMTALK SEPEMBER 2014 
“Last year I gave Christmas cards and calendars to my customers. The 
cards were printed, but I handwrote the customer’s name in each one and 
put an extra message in each one too. Customer service is all important to 
me. I treat my customers as I would expect to be treated. 
I hate unfriendly customer service and will (and have) walk away from a 
shop if I receive it. I have very high expectations of how I should be treated 
and I pass that on to my customers. I never quibble about returns and I 
always try and sort everything out to their satisfaction. Each and every one 
of them is me, in my eyes, and I try to be as helpful as possible, because 
that is what I would want.” 
Neil Dooley, Silver Distributor 
“I was once told that if I ever set my own business up, I shouldn’t do it to 
make money, I should do it to make a difference to the lives of every 
customer. They will then make the money for you. So true! Cheers, 
Dad, for that.” 
Craig Skellern, Gold Distributor 
ASK FOR FEEDBACK 
We think you’re doing great, you think you’re doing great, 
but what do your customers think? Unless you ask them, 
you’ll never know! Don’t be frightened to ask for 
feedback and while surveys and emails are all very well, 
nothing beats old-fashioned face-to-face conversation. 
Questions to ask when it comes to 
customer service 
• What can you give customers that they cannot get elsewhere? 
• What can you do to follow-up and thank people even when they 
don’t buy? 
• What can you give a customer that is totally unexpected? 
We don’t have customers – we 
have about 2000 friends. We give 
a little free gift at Christmas, help 
any friend that needs items, do little 
jobs around the house and just 
anything they ask us to do or help 
with. Some are really close now 
and feel like a part of our family.
Make this Christmas count 
It’s the busiest, most profitable season of the Kleeneze calendar, and if you aren’t putting your all into your business you 
could be missing out on potentially staggering incomes. At this time of year, Distributors report sales increases of around 
30%. Think about what that would mean to you and your business? 
We asked some of our top retailers how the Christmas seasons affects their businesses and income, as well as 
quizzed them for their best retailing tips. 
SEPEMBER 2014 TEAMTALK 9 
Christmas retail tips 
OUR INCOME INCREASES BY OVER 20% 
AT CHRISTMAS 
“We have been in the business for many years now, and retail always 
increases once the Christmas catalogues are in circulation. 
Over the last 3 years our average income for Periods 9 to 12 has been just 
over 20% up on Period 8. 
Having developed a strong customer base we find that we do not normally 
need to do extra blanket drops, unless we choose to. 
We feel it’s important to get the Christmas books out as soon as we can, as 
customers are likely to see the great choice of products only 3 or 4 times to 
order in time for the festive season, and many people need to spread the 
cost of their purchases. 
Tell customers with a note in the front of the catalogue when the last drop is 
before Christmas to ensure they get their products in time, and check the 
Christmas delivery schedule so that you know when you have to place your 
final order. 
We post Christmas cards with a catalogue starting at the end of November 
in order to cover all of our customer base. We will also offer to help the 
elderly to post their own cards and letters for them if we know they are not 
able to get out to do it themselves. 
For new distributors who have not been through a Christmas with Kleeneze 
we would advise them to make sure that they have sufficient credit and that 
their account is paid promptly. 
Take products for demonstration on the doorstep and ask your Upline for the 
script that will help you get those extra sales. 
Always ask your customers for help in finding extra team members. Tell 
them that you’re too busy to do it all alone. Do they know of anyone who 
could use an extra income? They might surprise you and say "Yes ME!" or at 
least mention a friend or family member to talk to.” 
Keith Glass and Margaret Holvec, 
Bronze Executive Distributors
EXTRA ACTIVITY CREATES AN ADDITIONAL 
£1500 INCOME IN THE RUN UP 
TO CHRISTMAS 
“We always look forward to the run up to Christmas as a sky-rocket 
increase in sales is guaranteed! More sales and bigger order values, means 
more profit in our pockets. 
This is our ninth Christmas with Kleeneze and we love this year’s catalogue. 
We think it’s one of Kleeneze’s best so far with so many fantastic gift ideas 
for our customers. At the start of the summer, we had customers asking 
when the Christmas catalogue was launching, so the anticipation has been 
building already. 
Although it’s only September, now is the time to have the Christmas 
catalogue in your packs. If you visit your customers once a month, that’s 
only 4 times that they will get the chance to buy from the Christmas 
catalogue. Over the coming months in the run up to Christmas, we up our 
retail activity by revisiting our customer base more often throughout each 
period. This gives our customers the opportunity to buy more from us rather 
than the shops! This extra activity creates an additional £1500 income in the 
run up to Christmas so is definitely worth the effort and time. 
When we are due to visit our customers for the last time before Christmas, 
we always put a handwritten Christmas card through the door as we collect 
the book. We personally thank them for their loyalty and support and we 
have found that this has resulted in excellent sales in January too. Christmas 
10 TEAMTALK SEPEMBER 2014 
is a great time of year to thank your customers and show them that you 
value and appreciate them. We find that this builds and ensures longevity, 
loyalty and support year after year. 
For new distributors, this is such an exciting time of year. Its gives you the 
best window of opportunity to find your customers more quickly. People are 
looking to buy now, so ensuring that your catalogue goes through their door 
regularly and consistently will develop the trust, reassurance of service and 
loyalty for the years to come. Having a written retail activity plan and 
schedule for the months ahead ensures you are able to maximise your 
efforts and build the foundations of your customer base to catapult you into 
the New Year.” 
Kira and Andrew Thomas, Senior Distributors 
OUR RETAIL FIGURE NORMALLY DOUBLES 
OVER THE FESTIVE PERIOD 
“We put the Christmas books out as soon as they become available. We find 
the big advantage with putting them out in September is that more existing 
and potential new customers open the books and, as you know, if someone 
looks at the books, there is a good chance they will order or at least start 
planning what they will order. Those orders generally come in during 
October and November, which tend to be our best months. 
With regard retailing activity, we definitely up ours from September to 
December. Order values tend to be higher, so we present and blanket drop 
catalogues to find new customers and present special offers to our existing 
customer base. 
We will send our customers Christmas cards on the last drops before 
Christmas, this tends to increase orders and more importantly created 
customer loyalty towards the distributor. 
This will be our fourth Christmas in Kleeneze and it’s without a doubt the 
best time to establish your customer base. With Kleeneze, we coach our 
new team members to build a customer base that retails a £1000 every 4 
weeks. Normally this typically takes 6-8 months to establish. During the 
Christmas period (September to December) it is quite possible to build a 
customer base that will retail £1000 every 4 weeks in just 4 months, 
meaning the following year you can spend more time on really growing your 
business as your foundations are now built.” 
Chris & Annette Wright, Silver Distributors 
Christmas retail tips
SEPEMBER 2014 TEAMTALK 11 
OUR BEST INCOME CHEQUES HAVE ALWAYS 
BEEN IN THE LAST QUARTER OF THE YEAR 
“After 10 Christmases with Kleeneze, we know from personal experience 
that from now on, it is BOOM time! Our retail will double over the coming 
months, and our best income cheques have always been in the last quarter 
of the year. 
For new distributors it can seem way too early to be thinking about 
Christmas, let alone placing the Christmas catalogue. However, our 
customers get to shop with us once a month, so our customers have 
approximately 4-5 shopping days through our catalogues, and then it’s 
Christmas. Some of our customers start their Christmas shopping in January 
and buy stocking fillers and presents throughout the year. In fact, we’ve had 
several customers buy items from the Just For You catalogue and on 
delivery, they’ve told us that these are Christmas presents. Naturally some 
customers will say it’s too early for Christmas shopping, but these same 
customers will be browsing our fantastic range of Christmas goodies, 
making their plans, and working out budgets. 
We increase our blanket dropping too, because while during the rest of the 
year there are many people who are not interested in our catalogues 
normally, they will look through the Christmas catalogue and buy from it. 
We also blanket just with the Christmas catalogue - who do you know who 
doesn’t need Christmas cards, wrap, table decorations, and stocking fillers? 
Everyone does, and buying from our catalogues is such a convenient 
way for people to shop - saves all that hassle with car parking, and queuing 
at shops. 
We have also been involved in Christmas table top fares with local pre-schools, 
and these events have given us the chance to network, and share 
our business opportunity with lots of people. 
Each year, we give our lovely customers Christmas cards - we pop them 
through letterboxes at the same time as we deliver catalogues on the last 
drop before our Christmas break. We have approximately 800 customers 
and we handwrite all the cards thanking them for their support and 
encouragement throughout the year. So many customers really appreciate 
this, and we receive thank yous well into February the following year. Of 
course, this helps to strengthen customer loyalty! 
Our advice to new distributors would be to get organised as it’s a busy time 
of year, get the Christmas catalogues out right now and give all your 
customers a hand-written Christmas card. It’s all about doing what you do 
for the rest of the year but doing more, better, faster, and taking advantage 
of the seasonal spending that’s going on!” 
Lucinda Bennett & Nigel Manning, Senior Distributors 
OVER 30% OF MY PERSONAL RETAIL IN 
SEPTEMBER IS CHRISTMAS PRODUCT 
“This is my fourteenth Christmas with Kleeneze, but in my first year in Period 
12 I added an extra 4,000BP due to personal Christmas retail. It’s well 
known now that I have increased my period 12 personal retail by over 
15,000BP by mainly hosting Christmas parties that demonstrated our 
product range at the doorstep. This added an extra £7,000+ to my income 
for that period. 
I am therefore, along with countless other people, an example of how this 
coming season can really affect your income positively. 
Most people absolutely love the Christmas season and they start shopping 
EARLY in preparation for the big day. Our current catalogues are the best we 
have had since 2003. This means the time is once again right to really put 
the effort in and reap the huge rewards that are awaiting us. 
I personally know some people who have been buying items from our Just 
For You range since early summer as gifts for Christmas and ‘putting them 
by’. I would strongly advise getting your hands on the new Christmas 
specialogues as soon as possible and get them into your customer’s homes. 
Do not pre judge – It will cost you money! 
The proof – last year in my first week of delivering the catalogues between 9 
– 12 September, 34.8% of my personal retail was Christmas product. In the 
same week of 2012 the figure was 37% in 2011 it was 34%. Success leaves 
clues as we are always saying. 
I always ‘up’ my retailing activities at this time of year. I usually visit my 
customers every six weeks. In period 9 and 10 I bring this down to a five 
week cycle. Then in periods 11 and 12 I take it down to a four week cycle. 
I further ‘up’ activities by giving most of my customers the Christmas 
specialogues to keep so that they can ring in orders anytime that suits. It 
also allows them to make their shopping list in preparation for my next 
arrival with them. I also drop specialogues into various offices, sheltered 
housing schemes, shops etc where people work and live. My bank is a very 
lucrative source of orders at this time of year! 
Another great tool is to allow your customer to give you a complete list of 
items and dates of when they want each item delivered so that they can 
budget their spend. 
I always use a special Christmas insert for my packs and all specialogues 
have a sticker on stating that the customer can keep the specialogues and 
ring me with orders anytime. 
This year we have the added tool of promoting items on social media and I 
predict a further increase in my personal orders via this medium.
I also give a Christmas card to my ‘core’ customers. I don’t do it to increase 
orders, I do it just as a matter of courtesy as many of these people have 
been with me for 14 years now. I did give every customer (1,500) of them 
one year but I didn’t see a substantial rise in order values in that 
experiment. I do receive approx 200 cards in return every year. 
I also blanket drop around my customer base in Periods 11 and 12. Average 
values are greater than normal times of the year by so doing. 
My advice to new distributors is to implement the above tips and drop more 
blanket drop catalogues than normal and reap the rewards. 
Happy retailing.” 
Ken Rooney, Silver Executive Distributor 
I BLANKET DROP FROM MAY ONWARDS TO 
GET CUSTOMERS FOR CHRISTMAS 
“Christmas always affects my income. A couple of years ago my retail shot 
up to over £12,000in 4 weeks, giving me an income of just short of £4,500. 
On a 4 week cycle, some customers will only get the book 3 times before 
Christmas – at the end of September, October and November. I blanket drop 
from May until September to get more customers for Christmas. Jo and I 
have over 1500 customers, and we send everyone a card. We use Kleeneze 
cards so as to get volume bonus, which brings the price of the cards down to 
4 pence each for us. A very worthwhile investment. Jo handwrites every 
card to make it more personal, printed ones just seem cold. 
12 TEAMTALK SEPEMBER 2014 
For new distributors, put as many books out as you can - the more books you 
do, the more customers you will get, the bigger the income. Plus they will be 
customers for life. If you don’t have time in the evening to put more books 
out, then go early in the morning. I did.” 
Paul Tonkin and Joanne Heeraman, Senior Distributors 
IF YOU HAVEN’T ALREADY ORDERED YOUR 
CHRISTMAS BOOKS, DO IT TODAY 
“This will be our fourth Christmas with Kleeneze and as the song goes, it 
really is ‘The Most Wonderful Time of The Year!’ (If you listen you will hear 
Kleeneze distributors up and down the country singing this already). 
It blows us away every year the difference that the Kleeneze Christmas 
Catalogue makes to our sales and income; we expect our regular monthly 
sales to increase by approximately 30% in the run up to Christmas. 
We remember our first year in Kleeneze and the buzz that surrounded us 
from established distributors because the new Christmas book was about to 
be launched. We were both nervous about investing in the Christmas books 
as we had not long started and also unsure of the advice to “put them out 
straight away” as we couldn’t imagine that people would want to see them 
so early (in our naive opinion!). Our fears were unfounded. The books more 
than paid for themselves and seriously increased our sales, and we found 
that putting them out straight away was also wise advice. We now know 
Christmas retail tips
that people do buy as early as August and September, in fact several of our 
customers have already been buying goods from the main catalogue to store 
away as Christmas presents for many months now. It’s never too early to 
put the books out - after all, some people will have been shopping for 
Christmas presents since Boxing Day last year! 
We have a regular base of customers who we service and as we have built 
relationships with them we will be asking them all if they have any 
friends, family or neighbours who they think might like to browse our 
Christmas catalogues. By providing a regular reliable service all year round 
your customers have no problem in recommending you and your 
excellent service. 
We always handwrite Christmas cards to all of our customers. Even if you 
have a large number of customers it’s a nice feeling to sit down and 
handwrite a card thanking them for their custom and many are touched by 
that little bit of extra customer care. Buy your cards from your own shop and 
a top tip for you - if you have a lot of customers start writing them now! And 
make sure you keep a note of customer’s names, so that you can 
personalise their card. 
We also use the Christmas Season to do our little bit for charity. We take 
part in The Vision Group collection of toys for the wonderful Barnardo’s 
charity, our customers add a toy from our Christmas catalogue to their order 
and in December all of the toys collected are donated to the charity for 
distribution throughout Barnardo’s. It’s a wonderful feeling and the 
customers love taking part. It adds to the magic of the Christmas Season. 
Our advice to new distributors - If you haven’t already ordered your 
Christmas books, do it today! You will not regret it. Speak to your successful 
upline for advice, your own group will be running Christmas Training, don’t 
miss it as they will have lots of hints and tips to help you have a 
bumper Christmas. 
And don’t forget this is your business; you are your own entrepreneur. Put 
your thinking cap on, there are sure to be imaginative ways that you can 
think of to boost your sales this Christmas, from Christmas Fairs (now is a 
good time to book) to coffee mornings for your friends and customers, to 
offices and schools. There are lots and lots of people who will need to shop 
for Christmas, let them know they can shop with you and have yourself a 
Merry Little Christmas Time. 
Sharon and Sean Deegan, Gold Distributors 
OUR INCOME INCREASES BY 20% – 30% 
“After nine years in Kleeneze, we are still amazed at how our business just 
goes manic at this time of year our income increases by 20 to 30%. 
We are on a customer base but at this time of year we go over our records 
and give a catalogue pack to anyone that has ordered with us in the past. 
We have found that some customers only really order at this time of year. 
Some customers say it’s too early to start in September and others ask us 
when the Christmas catalogue will be arriving. 
For a few years now we have used the ‘spread the cost of Christmas order 
forms’ (from Bids) and these have proved to be a great success so they are 
already in the catalogue packs waiting to be put out this year. 
We found also that if you demonstrate a few products that will increase your 
sales too. We also offer a 10% discount on all orders over £20 we have 
found it amazing how many customers’ orders come in at just over £20. 
We handwrite a Christmas card to all our customers so it is very important 
to keep your records up to date with their names etc. We also give our 
customers a personalised calendar. 
Have a great Kleeneze Christmas!” 
Terry and Diane Williams, Gold Distributors 
SEPEMBER 2014 TEAMTALK 13
Kleeneze changes lives 
I felt trapped and didn’t see how 
things were going to change 
Out of all the Summer Retail Challenge winners who stood on stage on Saturday 30 August, for one it meant that little bit 
more than most. Winning the iPad mini, of course, was a great reward, but for John Christian it meant that the new life 
that he had been dreaming of had officially arrived. 
“Just turned 26, unemployed, seemingly stuck on disability benefits, lacking 
in confidence and not doing much from day to day – that was me less than 
three months ago before Kleeneze changed everything! 
I’m John Christian and that’s me in the photo with my guide dog, Violet. I’m 
severely sight impaired (blind) and while Violet has only been with me for a 
year, my limited vision is something I’ve always lived with, just like my 
dyslexia. I’ve always wanted to work, but struggled to find something 
suitable. I felt trapped on benefits and really didn’t see how things were 
going to change. 
Then along came Kleeneze. Since responding to an advert included in a 
catalogue pack just over 8 weeks ago, everything has changed. After being 
presented the Kleeneze opportunity, I figured that even I could go up and 
down streets, dropping and collecting catalogues. I wasn’t sure how well it 
would all work out, but I was prepared to give it a go. I just wanted a bit of 
part time work and to start earning my own money. 
The first couple of months flew by. I worked hard and posted a lot of 
catalogues, but what really worked for me was the Tap & Tell approach. I 
get to meet lots of people and the results are impressive. Orders started 
coming in from my first catalogue drop. Within 23 days I had reached £600 
worth of orders and achieved the 30 day challenge – the reward, more free 
catalogues from the Company with which to grow my business. In my first 
full 4-week Kleeneze period I earned £276.52, including a bonus of £64.27 
for reaching the 10% level. 
I joined the business just in time to take part in the Summer Retail Incentive, 
needing to achieve £1000 of retail orders over 6 weeks of summer in order 
to be entered into a draw to win one of 20 iPad minis and maybe even a trip 
to Venice. I surpassed the £1000 target and qualified for the draw and then 
thought no more of it – until the Christmas showcase. 
And what can I say, my first Showcase was just amazing – meeting people, 
learning more about the business and listening to some really motivational 
speakers. Then came the draw for the 20 iPad minis and my amazing 
experiences of the last 8 weeks just skyrocketed. My name was called and I 
found myself, in a bit of a daze, up on the stage receiving my shiny new iPad 
mini and taking part in the draw for the Venice trip – I didn’t win the trip, but 
having never won anything in my life, I was overjoyed about with my new 
iPad mini. 
14 TEAMTALK SEPEMBER 2014 
So, now I’m getting out of the house, I’m getting exercise, I’m meeting new 
people, I have something to do every day, I’m growing in confidence and I’m 
making money. With Kleeneze, my life has already changed and this is only 
just the beginning! My thanks go to the amazing Rhino Group, especially Leo 
and Amanda, Geoff and Fiona and everyone who has supported me. 
Remember, if I can do it, so can you!”
SEPEMBER 2014 TEAMTALK 15 
Tap & Tell 
It worked for John and Tap & Tell can work for you too! 
Many of our new distributors are finding this system really 
helps (you may have heard it called ‘presenting’). In fact, 
in one test we conducted, orders were an amazing 60% 
larger with four times as many orders! 
Of course, there are many different methods to building 
your customer base and all of them work, as long as you 
are consistent and persistent. The Tap & Tell method, 
though, continues to see faster results right from the start. 
Here’s how to do it: 
POINTS TO HELP: 
• Remember the catalogue will do the selling for you, so all you’re 
doing is giving people an opportunity to look at it. 
• Speak to people with one thing in mind – how would you like to 
be spoken to? Remember that and let it come across in your 
voice and tone 
• Don’t EVER forget to SMILE! 
• Hand them the catalogue as you start your script, don’t ask 
or pause 
• Walk away as you finish your script 
• If they do not want a catalogue on this occasion, don’t take 
offence. Ask if you should pop by next time 
• Keep records so you can easily remember who might want a 
catalogue next time 
So why not make your summer full of new customers? 
Let us know how you get on at teamtalk@kleeneze.co.uk
How to increase your retail 
order in seconds 
16 TEAMTALK SEPEMBER 2014 
If someone told you there was a really quick, easy and often fun way to increase not only your 
current retail order, but your retail orders in months to come, would you do it? Of course you would! 
For the past 8 years, since Silver Distributor Satwinder Sagoo joined Kleeneze, he’s been using 
Doorstep Demonstrations as a way to increase his income as well as build great relationships with 
his customers. Formerly a department manager for Sainsbury’s, he was looking for an extra income 
to help pay off some debts. Just 10 months later, he quit his job to concentrate on Kleeneze and has 
since become one of Kleeneze’s top retailers. Team Talk caught up with him at the start of the 
Christmas retail season to find out more about his methods. 
Really, it’s your enthusiasm that 
will sell the product, not what 
you say. Get excited about the 
product and you’ll soon find 
yourself saying “I’ve GOT to 
show you this.” 
Doorstep demonstrations 
Are Doorstep Demonstrations something you’ve always done? 
Yes, always, from the very start. It’s not just at Christmas either; I do it 
throughout the year with various products. When you need the extra sales, it’s 
a really simple way to get them. People love it, especially when it’s a more 
unusual item. The tainless Steel soap was a good one. I also used to show the 
Granite Angels. I sold around 40 of them in one Period, which gave me an 
extra £500. 
Why do you think it’s such a successful method of retailing? 
I think people look at the catalogues all the time, but giving them the 
opportunity to actually see the products is something else. You’re speaking to 
your customers anyway when you deliver their order, so it’s just a little extra 
effort on your part and they really appreciate it. 
If you’ve never done Doorstep Demonstrating before, is the 
Christmas front cover product a good one to start with? 
Good question. The thing is that people always buy at Christmas, so it’s a good 
time to try it. For people to see an item physically, it’s easier to get the order. 
But also, at this time of year, people like gimmicks. The front cover product is 
something they haven’t seen before. Don’t wait until Christmas, though. It’s 
not too early to start, because people are shopping for it now. I’ve already sold 
7 of the colour-changing Christmas trees this way and we’re only a week into 
September. 
Should you only do Doorstep Demonstrations with your 
customer base? 
I do it with everyone. I like to treat everyone the same really, whether they’re 
a customer of mine or not. If you create a sale through Doorstep 
Demonstrations with a non-customer too, it locks them to you. 
Is there a certain script you use when demonstrating? 
I like to make it as informal as possible really. I give them their order and have 
the product with me. A lot of the time people will ask me about it before I even 
say anything. Otherwise, I have a chat, make a joke – always remembering to 
call them by their name – and then say something like: “Before you go, I know 
you’re busy, but I’ve shown it to everyone else and didn’t want to leave you 
out.” Another good tip is to mention the price reduction – there often is one. 
Say it was this, but now it’s only this. 
Really, it’s your enthusiasm that will sell the product, not what you say. Get 
excited about the product and you’ll soon find yourself saying “I’ve GOT to 
show you this.” 
With products such as the Christmas front cover one that lights 
up, does it work better presenting them at night time? 
Ideally products like this are better demonstrated when it’s dark, but I’ve 
demonstrated them in the summer with success too. In fact, sometimes it’s a 
good opening to hand the product over to the customer so they can take it 
inside and have a proper look.
Does demonstrating the products to your customers not take a 
lot of time? 
Not really, no, and any time it is taking is worth it because of the additional 
sales. Say it’s taking an extra minute per delivery, but you’ve sold ten products 
worth £9.99 doing it. That’s an extra £100 onto your retail orders. It’s really 
worth it, especially for your bonus cheque. 
We always talk about Kleeneze being a numbers game – well this is just 
another avenue of that really. The more demonstrations you do, the more you 
can sell. 
And if you’re feeling REALLY inventive... 
Having always procrastinated when it came to the Christmas Doorstep 
Demonstration challenges, Christina Cann wanted to beat it once and for 
all. Although she loves doing Kleeneze, the thought of standing in front of 
someone at the door sent shivers down her spine. 
However, Christina decided 2014 was her year and it was time to feel the fear 
and do it anyway. Her decision made, she wanted to beat those nerves, 
tension and that feeling of being awkward, which some people feel while 
demonstrating the fabulous products from the Christmas catalogue range. So 
she donned her Christmas Onesie and went out to do her deliveries, all the 
time showing it off to her customers! 
SEPEMBER 2014 TEAMTALK 17 
Great idea and well done, Christina! 
“Well done to my clever wife Sue Boswell who has sold an extra 40 LED 
canvasses (£600 in extra orders) in the last 2 weeks by simply showing 
customers the 3 different designs when delivering products, that has earned 
us an extra £214 without having to put out any additional catalogues.” 
Andrew Boswell, Platinum Senior Executive.
Showcase snaps 
18 TEAMTALK SEPEMBER 2014
SEPEMBER 2014 TEAMTALK 19
My Kleeneze story 
I had the best reason ever 
to make this work 
“In March of this year, my wife of 10 years told me that we were going to 
separate. It was a bolt out of the blue and I was devastated. However, there 
were also my two boys, Charlie (5) and Ben (10) to consider. I knew my future 
financially was at risk. I work full time managing the Demand Forecasting Team 
across all of Virgin Media. I had enough to get by, but only just. There was 
very little ‘play money’ left. For three months, we kept it from the children, as 
we had been saving for 2 years to take them to Orlando. They were told in 
mid-July and in August, I moved into my own house just around the corner. 
I thought, to help out, I would get a second job - be it delivering pizzas or 
whatever. Then, a piece of paper was popped through my letterbox stating 
earn £50+ per week on top of your full time job. Light bulbs went off and I 
emailed the address on the flyer. 
It was Easter weekend and I had a rare weekend to myself. My football team 
were playing live on TV later on that day, so an impromptu pub crawl 
commenced. While I was walking to the first, my phone rang and it was Nick 
Sassanelli getting back to me about my email. I explained my interest and why 
it was imperative – even critical – to me that I succeed. I had the best reason 
ever to make this work – my kids. 
I received my catalogues the following Monday. I put 50 catalogues out that 
first night and collected 40 in on the Wednesday I came back. It resulted in 
£78 in orders. More catalogues arrived and by Saturday I had placed my first 
order of £350. 
I was going away on holiday to Florida, so had only two weeks to get my 
business up and running, but I still achieved my 30 Day Bonus and received 
100 free catalogues. 
The massive high of being on holiday was met with the harsh reality of what I 
was returning to – but then I realised, no, it’s not a harsh reality – it’s a new 
beginning! 
I became more organised with my distribution – had a better process of 
collecting in, and, despite the fact I drop off and collect only twice weekly, in 
my first full Period, I hit 10% and sneaked over the £1k mark. 
Now, a few months in, my customers are becoming friends. Yes, it takes longer 
to collect if you’re having a natter, but they put their pen to order form easier 
and are extremely loyal. I am probably working less hours now than when I 
started out, simply because I found my customer base. 
Kleeneze has worked for me. Last week was my eldest son’s birthday. We had 
a massive water fight in the garden, followed by pizza, chocolate, crisps, sweets 
20 TEAMTALK SEPEMBER 2014 
At that moment the penny 
dropped why I will give my 
heart and soul to make my 
Kleeneze business a success 
etc. Ben asked me if I could afford it. I explained that I had £30 in my pocket 
from catalogues that was all mine. He said: “So, dad, the shopping was £32, 
so that means this party has really only cost £2. 
At that moment the penny dropped why I will give my heart and soul to make 
my Kleeneze business a success.” 
Neil Spedding, Silver Distributor
In my first period I completed 
my 30 day challenge, hit my 
10% and was set up for 
sponsoring with leads 
hitting my inbox 
SEPEMBER 2014 TEAMTALK 21 
New starter stories 
“I had a bad experience in my last job and had to go off sick. I did not want 
to go back due to the harassment I was receiving and I needed to replace 
my income with something else. Also I wanted a job that fitted around my 2 
girls aged 12 and 6 so I could take them to and from school and be at home 
with them. 
I achieved my 30 day challenge in my first 3 weeks in the business giving me 
250 free catalogues. I also hit my 10% bonus level in my first period. I have 
earned £250 in my first 4 weeks in the business. This replaces one of my 
part-time jobs. With the busiest period of the year coming up I hope to earn 
enough so I can give up both of my previous jobs. 
Earning £250 has given me the confidence that this business works and is 
just what I need to help me out of my situation. My daughters love doing the 
catalogues with me and are happy that I am at home with them. 
I would say to any new distributors, get out there with as many catalogues 
as you can as many times as you can so you can get lots of orders, new 
customers and achieve your 30 day bonus receiving 250 free catalogues. 
These will help you to get even more orders which will give you the money 
you want to earn. I also have been selling products on Facebook which have 
done really well. Look around for items that are current like going back to 
school products and advertise them to the groups with children. 
My next goals are to earn £600 per month and bring people into my 
business. I have had lots of help and support from my upline Kate Joels and 
Andy Peay who have showed me what to do and what I can have from this 
business. We are in regular contact which I believe is important so you feel 
you are supported and part of the team.” 
Sandra Mackenzie, Silver Distributor 
“I joined the business at the start of period 9 wanting some extra cash and 
the freedom to work from home around my young family. I also knew that I 
quickly wanted to build the business enabling me not to have to return to my 
9-5 job after taking time off with my son (although a well-paid job I needed 
more flexibility). 
In my first period I completed my 30 day challenge, hit my 10% and was set 
up for sponsoring with leads hitting my inbox. 
As advised I went to every meeting and 
training session including the showcase. I 
can honestly say that not only is it working 
for me I am thoroughly enjoying the work 
and have learnt to dream again. 1 WEEK 
into period 10 and have sponsored 2 
people into the business on track of hitting 
my target of Gold by period 12. 
I would also like to add as part of the 
Imagine group the support and knowledge 
that is available is awesome and the people are truly inspiring, so a big 
thank you to my sponsor Chrissy Wright and fellow colleagues of the 
Imagine and Vision group. Here’s to our success.” 
Amy Harris, Silver Distributor 
We love to hear your stories. 
Email us at teamtalk@kleeneze.co.uk along with a photo and you 
could see yourself featured in a future edition of the magazine. 
Earning £250 has given me 
the confidence that this 
business works 
I am thoroughly enjoying 
the work and have learnt 
to dream again
Spread the Christmas cheer 
Sponsoring is great all year round but Christmas has an edge, as so many 
people cannot afford everything they need; far too many people will use credit 
cards or take a loan that they’re still paying off by next Christmas. 
Do not under- estimate the power of £50-£100 per week between now and 
Christmas, this will give people a debt free Christmas that they will truly enjoy 
knowing it’s all paid for. 
Warm market is everyone that you know - relatives, friends, work colleagues, 
your Kleeneze customers. Guess what - these contacts are all free! Use a 
memory jogger and write down the names of everyone that you know. Never 
pre-judge as you never know who needs an extra income or wants a change of 
career/better lifestyle. 
Home Open evenings, also called Money Parties, are very, very successful. 
This is when you invite warm market to your house for you to share this 
opportunity. 
Invite warm market to local Open Evenings or the next Showcase with you. 
Be a little creative, ask them to do you a favour and accompany you as you’re 
driving there on your own and you will buy them a drink. 
22 TEAMTALK SEPEMBER 2014 
Christmas cards are a fabulous 
way to share your testimonial 
with all your friends and family, 
just pop a copy inside. 
Christmas sponsoring 
Ah Christmas! That means mince pies, family get-togethers and a great deal of Christmas cheer, right? Actually, for many, 
Christmas can be the most stressful times of the year and money worries come right at the top of the list of those stresses. If 
only there was a way to help... 
Stephen Smith and Dennis Chamberlain joined Kleeneze around this time of year in 2003. Stephen was a research scientist, 
working for the same company for 7 years, when his department was abruptly closed. Dennis was a semi-retired mechanic/ 
lorry driver and was struggling to survive on his pension. They joined Kleeneze, part time, to make a little extra money. Within 
nine months, they’d gone Gold, had started building a team and were making over £2,000 every four weeks. 
Since then, Stephen and Dennis have gone on to become known leaders in the Network, qualifying for conferences from 
Mauritius to Dubai & The Maldives and winning a Mini Cooper on their way up the Sales Plan. 
Team Talk caught up with Stephen, as the Kleeneze Christmas season gets underway, to find out whether this really is the 
best season to sponsor and what you can do to make sure you have a bigger, stronger team come 2015. 
In our experience, we have found that 
people find Kleeneze in the following ways: 
43% Warm Market 
26% Advertising – Newspaper and Online 
31% Other Activities – Flyers, Shop Ads, Car Sign, DVD, 
Branded Clothing, Badge, Junk Mail, Social Media, 
Christmas Cards, Hand-out cards, 3’ Rule, Referrals etc.
THE KLEENEZE TRAINING ACADEMY 
Most of you have a very successful system for sponsoring, as advised by 
your Upline. We wanted to take as much of that information as possible 
and create something to support that. So the Kleeneze Training Academy 
was born. 
Sponsoring is vital within this business for two main reasons: 
1. It allows you to help PEOPLE earn an income and run their own business 
2. It helps you build your own business and increase your income. It’s 
simple really – you build people and then people build the business. 
The Training Academy presents a unified approach to Kleeneze sponsoring. 
Hosted by Michael Khatkar and featuring interviews with leaders from 
across the Network, the Academy takes a look at all methods of sponsoring 
commonly used in the business from contacting a prospect, through what 
you can say and how to say it and onto following it up. 
SEPEMBER 2014 TEAMTALK 23 
We are so lucky to have the amazing Lifestyles without Limits brochure and 
DVD, presented by Angela Griffin. Either hand them a DVD or email and tell 
them you would very much value their opinion; also if they could email it to all 
their contacts for you asking if they know anyone who needs a part-time or 
full-time income, change of career or better lifestyle. 
Social Media should be used to drip feed your warm market with nuggets of 
information to cause intrigue and interest, for them to ask you for more 
information. Share stories of team members Upline and Downline. 
You have built up trust and rapport with your customers, when delivering their 
products ask “Don’t suppose you know anyone that needs a good part-time or 
full-time income, as we’re getting super busy and need more distributors to 
meet demand?” 
Christmas cards are a fabulous way to share your testimonial with all your 
friends and family, just pop a copy inside. 
For newspaper and online advertising speak with your successful Upline for 
wording and advice on where and how to advertise. There is a huge list of 
other activities called “Fish Pond” or “Rods in the Pond”, they all work and 
would strongly recommend you use all of them as different methods catch the 
eye of different people. 
The 3-Foot Rule is an excellent way of generating contacts by just talking to 
people. Simply just talk to everyone who comes within 3 feet of you, when 
you’re standing in a queue for example, make small talk about the weather, 
sports, current events and invariably people will tell you they dislike their job 
or need more money. Have a short 20-30 second prepared statement of what 
you do, offer them your personal business card and ask for their contact 
details so you can forward information to them. 
For advertising and contacts from all other activities, follow the proven 
success system of your group, be it appointment or information pack. You must 
follow up every contact by telephone and build a rapport with them, which 
means ask questions and listening, get them talking about themselves and find 
out how Kleeneze can help them. 
KEY TIPS FOR SPONSORING 
• Generate lots of new contacts every week 
• Build Rapport – listen and be honestly interested not interesting 
• Follow–up every contact 
• Follow your group’s proven successful system - Duplicate 
• Nothing Great is Easy – Give it Time 
• There is a time in everyone’s life when Kleeneze is right for them, now 
may not be right now for everyone 
• When your new team members register – Give them the best 
contact, care and communication - remember how you felt when you 
first started 
• Have FUN FUN FUN FUN 
See for yourself on our YouTube page – www.youtube.com/kleenezehq
Retail challenge winners 
We beat our personal best! 
Hundreds of Distributors took part in Summer Retail Challenge this year and qualified, meaning that not only did they go into 
a draw to win an iPad Mini and trip to Venice, but they also built their business up in the process. 
Team Talk caught up with some of the winners from the draw to ask what they did differently to ensure they beat their 
personal best. 
“To ensure we beat our personal best from last year, the first thing we did was 
display on our PC the figure we had to beat - that was a constant reminder. 
Secondly, because we were in the middle of school holidays and annual holiday 
time, we decided to run an incentive for the customers and hid a £10 voucher 
in 2 catalogues on each round, this encouraged people to open the catalogues 
and subsequently purchase goods. 
Once we had done this on each round we then introduced the company 
incentive flyers for free UPVC cleaner (a very popular product with our 
customers anyhow), and as we all like freebies, it encouraged larger than 
usual orders. 
When we went away for a week we put our catalogues out with a covering 
letter telling customers they could enjoy browsing for a whole week while we 
were on holiday (this never fails to produce extra orders) and was sufficient 
for us to achieve our target retail for the period in question. 
24 TEAMTALK SEPEMBER 2014 
My previous job as a Social Worker was incredibly stressful and I was 
frequently ill as a result. I had been a customer of Kleeneze for 15 years 
buying its products every time I received a catalogue, so when we received a 
flyer with details of how to join, I jumped at the chance to work for them and to 
leave my job of 32 years with the council. 
Tony joined the company a few months later having taken voluntary 
redundancy from his job with BAE. He was very sceptical at first until he saw 
the cheques coming in. 
Being in this business has changed our lifestyle completely, being our own 
boss is fantastic. We have complete control over our lives, and it gives us the 
flexibility to spend more time with our grandchildren and to care for our 
elderly parents and relatives. It also means that Tony and I have been able to 
spend quality time together and to make some wonderful friendships within 
the network. 
We believe everyone is a winner in this business, we all have our own reasons 
for joining and wealth means different things to different people, so it’s 
important not to measure your own success with others and beat yourself up 
for not moving as fast as them. 
Set your own Goal, and measure your success by achieving those. Don’t follow 
other people’s dreams and remember to review your goals regularly. 
Our next goal is to find Leaders for our business so we can continue to enjoy 
the precious time we have left with our families.” 
Lyn and Tony Davies, Senior Distributors 
“We aimed a lot higher than just beating last year’s figure, which made us 
work harder to achieve that. We did our usual customer base and in between 
some extra blanket drops to find more customers which is always good for the 
Christmas run. 
The best tips for retail are be regular every four or five weeks, keep good 
records, treat all your customers well, sort out any problems straight away 
and give excellent service. That helps you have customer loyalty as they 
always remember good service. I have made a lot of friends that are 
customers because of Kleeneze, it really is a fantastic business. 
WE BELIEVE IT’S IMPORTANT TO: 
1. Use all the tools available from the company. 
2. Be creative with your retail, don’t be afraid to change your routine. 
3. Don’t be a secret agent, get your picture and contact details on 
everything, make sure your customer knows to look out for your 
picture when a catalogue arrives. (We issue them all with a fridge 
magnet with our picture and contact details on, we include our 
picture on Xmas cards etc) 
4. Provide exceptional service to customers always be willing to go the 
extra mile (Tony has fitted toilet seats, light bulbs, front gate hinges, 
posted letters etc) 
5. Allow time to socialise with customers, you may be the only person 
they have seen all week and they will remember your kindness. 
6. As we have been in the business for 12 years we have achieved 
many of our goals, first and foremost, never having to work for 
someone else. We enjoy relaxing holidays and this was one of our 
main reasons for joining Kleeneze...to provide £50 a week extra to 
finance them.
Also always make sure your catalogue bags are changed regular so catalogues 
look smart. Make sure you deliver as soon as possible, our order goes in on a 
Friday it comes to us Tuesday and is taken out that day so customers are not 
waiting long. Look smart, smile and be polite. 
The incentive was a fantastic way to help get the extra retail and wasn’t really 
any effort. 
The reason we started Kleeneze was to earn some extra money and to do 
something that that would fit in around my son who is in primary school. 
Kleeneze is now our main income and covers our needs although we do other 
things as well. I guess you could say the amount of hours we spend doing the 
work its only part time. 
We earn around £20,000 per year and are working towards making that a lot 
higher. Work does come first, we have specific days we go out with catalogues 
and when we collect them during the school holidays my son comes with us 
which also teaches him that you have to work and gets him out and about in 
the fresh air. In the afternoon after we finish I can take him to the beach or 
down the river or cinema it means quality time with him not a child minder. I 
can go to school sports and concerts and not miss out on anything he is 
involved in. 
We can take days off without having to ask anyone else. The fact that you are 
in the business for yourself but not by yourself is a bonus our up-line are 
fantastic and supportive. We have met some amazing and inspiring people in 
the business that make us want more. 
Also I (Rose) have spent time in hospital but we have still managed to do the 
business, if I worked for an employer I don’t think I would still have a job! It 
really is up to you as it really does work, all you have to do is work it! 
Our goals are to get to Bronze Executive and above to increase our income for 
our future and to qualify for a holiday. I can’t speak for Glyn but for me this 
business has changed my life. It has given me confidence and the guts to 
want to change myself and become a better person and want to help others do 
the same.” 
Glyn and Rose Thomas, Senior Distributor 
“It all started back in September 09. Ros said ‘I’m going to join Kleeneze’ to 
which I replied ‘OK’. Tip guys: Never react to shocks. We’d been in networking 
more than twice before with little success. 
I went with her to Chantele and Barry’s for the coffee but guess what, I was 
included in the sign up, my reaction to that being ‘I ain’t doin’ it’. And that’s how 
it was for a couple of years. Sure I did a bit of this and that to help as Ros 
worked hard, cracking 10% in the first period round a full time job with 
unsociable hours. 
Tip: Effort wins. 
Fast forward to March 2012 we had a small team at about 13% coming and 
going like teams do. Frustrated we decided to do something about it. We had 
heard enough times ‘if you do the work you get the reward’ well, we did the 
work and December 2012 we were Gold distributors with just shy of 
£10,000 volume. 
Tip: If you go for an incentive or a goal, build in cover. Things 
can go wrong. Ros doubled her usual retail to achieve that. 
I saw our certificate of income over £1200 and being a logical bloke, dropped 
my ‘aint doin’ it’ phrase as it no longer made sense. Then like Jericho the walls 
came tumbling down and we were back in the basement covered in cobwebs 
SEPEMBER 2014 TEAMTALK 25
Retail challenge winners 
again. Another year in the doldrums but Kleeneze rolled on pretty much 
without us. Then two things happened almost simultaneously. A new detailed 
resources site was made available to us, (brilliant tool) and Eric Worre’s book 
(Go Pro) landed on the mat thanks to Kleeneze’s promotion at the showcase. 
Tip: Stop blaming, start doing. 
We are on the way up again wiser now. We work with the people who will 
work and encourage those who don’t. We know that Kleeneze is a rock solid 
facility delivering what they say. Anyone can plug in to it and have whatever 
they want but it’s a people’s business, whether retail or team building. 
Tip: Study people. They are your market. 
We have seen Gold and know it works so where next? For me, still working 
long after retirement age, Bronze will set me free and Ros, some years my 
junior but light years ahead in networking, SED will free her. 
Tip: Know where you are going. Drifters lose. 
I am now in the twenty first century with a mini iPad we won at the showcase 
(thank you Kleeneze). It took some planning, tracking and a Bank Holiday 
Monday pick up to get in the draw. More catalogues, more numbers that’s the 
name of the game. Work smart, be smart, because it’s a people business. I 
like incentives as they focus the activity. 
Tip: Change what you do to change what you get. 
So if you have an unwilling partner keep going as they can change. I’ve got a 
mini iPad to show people the business ‘nd I’m doin’ it. I’ve told mini it has one 
year to work with me and make it happen or it’s going in the wheelie bin. 
Tip: Invest in yourself. 
As an aside, we haven’t had a proper holiday for years but we’ve got a plan. 
Work to tick all the boxes on the application form, send it in and see if 
Kleeneze delivers that too!” 
Alan Clark and Ros Blunden, Gold Distributors 
26 TEAMTALK SEPEMBER 2014 
Kleeneze has given us the freedom 
to live wherever we want to, so we 
chose to live in another part of the 
country, over 150 miles from 
where we started. Proving that 
Kleeneze works anywhere. 
“Getting the ipad mini was fantastic. It’s been on our goals list for some time 
so thank you. 
To make sure we beat our personal best from last year was really easy. All we 
had to do was more. Consistent retail was crucial every week. We also kept 
track on what we needed to do on a weekly basis to achieve our goal. 
To ensure that we were in the draw we condensed our customer base from 5 
weeks to 4, so there were a lot more catalogues going out every week. 
Our top retail tips for the network are to know your target before the period 
starts and never waiver from the amount of work that you set out to do. If you 
fall behind your target you can always do more the next week to catch up. 
The incentive was great to go for but even if we had not won anything we 
would have still earned a lot more money. That is the beauty of this business, 
you virtually write your own cheque-if you want more you do more, simple 
Before joining Kleeneze I had been working as an electrician installing fire 
alarms in the South East of England. The stress of commuting in and out of 
London on packed tube trains and buses, working 9 hours a day, only to come 
home, eat, have a couple of hours TV, and then getting up and doing it all over 
again the next day was really taking its toll. 
I worked Kleeneze in my spare time until I was made redundant from my job. I 
then decided to just concentrate on doing Kleeneze. Since joining I met Rachel 
and we got married. She is now involved on a part time basis. We now have a 
great team of which many have become good friends. 
Kleeneze has given us the freedom to live wherever we want to, so we chose 
to live in another part of the country, over 150 miles from where we started. 
Proving that Kleeneze works anywhere. 
We regularly earn in the region of £800-£1000 part time every four weeks and 
our best income for a four-week period is £2673.08. 
We not only earn fantastic incomes, and have made many new friends, we 
now have the freedom that comes with not having to go to work for a boss 
every day, just to make someone else rich. 
This opportunity has changed our lives beyond belief.” 
Dean and Rachel Rothwell, Bronze Executives
I have actually achieved something worthwhile 
and it’s something I can be proud of 
SEPEMBER 2014 TEAMTALK 27 
My Kleeneze story 
“I’ve always worked in the corporate world, working for someone. It was 
something I never gave much thought to – getting up in the morning, going 
out to work, sitting for 10-12 hours a day, getting stressed with the job, having 
to deal with questions all day, all the while being spoken to and treated like 
some sort of minion. Until I stumbled across the Kleeneze way of life! 
Through a number of networking opportunities, I met a lovely young lady who 
is a Kleeneze distributor (who later went onto become my sponsor) and who 
showed me the business. As the weeks went on, we kept in touch and, as my 
interest in what she was doing grew, she showed me more of the business 
and the opportunities that it can present. I was invited along to the local BOM 
which was a real eye opener and then a few days later I was lucky enough to 
be invited along to a Vision Group Success Rally. From that moment on, I 
was hooked. 
I was still working full time in a very demanding role in a call centre dealing 
with hotel bedroom reservations - 10 hours a day sitting in front of a computer 
talking to customers. However, one day I went into work to find that due to 
the current climate there were redundancies looming. I had only been there a 
few months, so there would be no big pay out. I spoke with the young lady 
again that had introduced me to the business a few weeks prior and from that 
point on it has been all systems go! 
I received all my kit and made my plan with my sponsor, put out the first 250 
books and excitement was looming – finally I was doing something for myself 
and I was the boss! The next day I went and picked up the books and picked 
up my first customer and order - £3.98! Still I kept going struggling to 
understand why a) the people in the local area either hadn’t bothered to put 
their books out for collection, or b) why they wouldn’t want to order when there 
are such fantastic items available! When I found another order my heart leapt 
– and then I saw the amount £12.00! So out of the 250 books out I had an 
average order of just 6p a book – a little bit disappointing to say the least. 
However I kept on and on, plodding through and then within a few days I had 
enough orders to fulfill the minimum order value of £150! On delivery day I 
was excited to see that I had qualified for 50 free catalogues and they were 
very quickly made up and dispatched along with their siblings into the various 
letterboxes of Portsmouth! This process continued for another few weeks and 
then before I knew it I had done 4 orders and reached my £600 target for the 
30 day challenge. I pushed on and on and the next milestone I hit was to 
achieve my 10%, and then my £1000 soon after. 
The last 6 weeks have enabled me to spend more time with my 3 year old 
son, which for me is one of the most important things. This business is a 
learning curve, but none of it would have been possible without the help and 
assistance of my sponsor, and the rest of the team. Everyone is helpful, and 
between them there is so much knowledge that these people are happy to 
share! One of the most important tips I can give anyone is to follow the plan 
and the system will work for you. Yes there are poor pickups, ridiculous 
customers, frustration with not getting books back, but these are small 
things that we have to overcome – don’t just focus on today as the averages 
over a period of time are what 
is important, and if you focus 
on the activity then the results 
will follow! My goals for the 
next few weeks are that I 
want to achieve my 13% and 
to have at least one activation 
– I’m already talking to people 
to share with them this 
opportunity and if I can help 
just one person escape the rat 
race of the corporate world 
then I will be happy! 
As this period comes to an 
end I can hold my head high 
that I have actually achieved 
something worthwhile and it’s something I can be proud of! One of the 
things I love about Kleeneze is the flexibility of being my own boss, and that 
there is no limit to what I can earn – I’m looking forward to the future and 
being a part of this great opportunity for a long time to come! My goal for the 
future is that I want to spend as much time as possible with my family, 
whilst working to substantiate an income so that I can eventually retire 
to Spain!” 
Ben Griffiths, Silver Distributor 
The 30 Day Bonus will help you earn 
FREE catalogues from Day 1 and there is no limit 
on how many catalogues you can qualify for 
within 30 days! 
Every time you place an order of £150 or more in 
your first 30 days, you will receive 50 Main Books 
and 50 specialogues. 
There’s no cap on the amount you can qualify for, so if, in your first 
30 days, you do 2 orders of £150 – that’s 100 of each catalogue; if 
you do 5 orders of £150, it will be 250 of each! 
Plus, each time, you’ll receive 50 snap cat bags and 100 order 
forms, meaning you’ll have everything you need, when you need it. 
As an added bonus, when you complete £600/€720 (500BP) within 
your first 30 days, we’ll send an extra 50 catalogues with that 
qualifying order!
Recognition Period 8 
We believe that recognition is essential. We value all the hard work you put into your businesses on a daily basis and, 
as such, the next few pages are dedicated to YOU! 
Here are the names of those whose achievements are very much to be shouted about this Period. 
In no other business will you find such a recognition and reward scheme! Congratulations to all of you who achieved 
your goals in Period 8 and, for our new starters, we hope to see your name on these pages very soon! 
Personal Retail Top 3 
1st £10,145 
Melissa Squires & 
Ian Slade 
2nd £9,055 
Gunta Freidenfelde & 
Alexander Deas 
3rd £8,389 
Steven Divito 
Personal Sales Group Top 3 
1st £22,167 
Stuart & 
Robyn-Lee Heard 
2nd £19,006 
Tracey Payne & 
Harvey Kent 
3rd £15,192 
Marie & 
Jeremy Simmonds 
New Business Sales Top 3 
1st £12,461 
Debra & 
Oliver Pusey 
2nd £8,063 
Christopher & 
Sarah Smith 
3rd £6,573 
Stephen Smith & 
Dennis Chamberlain 
28 TEAMTALK SEPEMBER 2014
New Business Sales 
Distributor Name Sales 
SEPEMBER 2014 TEAMTALK 29 
Recognition Top 50 Period 8 
No. Distributor Name Sales 
Melissa Squires & Ian Slade £10,145 
Gunta Freidenfelde & Alexander Deas £9,055 
Steven Divito £8,389 
Sohail Ahmed £8,064 
Kira & Andrew Thomas £5,933 
Gary & Esther Watson £5,919 
Peter Savidge £5,903 
Saddique Hussain £5,721 
Paul Tonkin & Joanne Heeraman £5,706 
Anthony Mervin £5,539 
Karen Hall & Robert Evans £5,107 
Margaret & Ian Foster £4,949 
Susan Coleman & Robert Holdford £4,840 
Martyn Cunningham £4,774 
Lindsay Kelly & James Holmes £4,772 
Teresa & Finbarr McCarthy £4,625 
Chris & Annette Wright £4,508 
Ian & Deborah Wightmore £4,412 
Sharon & Sean Deegan £4,352 
Jeffrey Margrave £4,336 
Paul & Gosia Hammond £4,334 
Kenneth Rooney £4,292 
Brian & Jean Carroll £4,290 
Aloys Tata £4,248 
Tracey Payne & Harvey Kent £4,192 
Kevin Davies & Deborah Parker £4,161 
David & Elizabeth Marsden £4,117 
Margarida & Lawrence David Gray £4,110 
Kate Lee & Nicola Spence £4,010 
Lorraine & Mark Collins £3,984 
Martin Campbell £3,973 
Patrick McKenna £3,958 
Sanjay Sharma £3,938 
Heather & Graham Williams £3,932 
Rhian & E Anthony Jones £3,905 
Cynthia & Peter Hayes £3,891 
Philip Palmer £3,871 
Karen & Steven Glew £3,865 
Michael Mc Guinness & Louise Hughes £3,759 
Ryk & Beverly Downes £3,751 
Angela Fitzgerald & Peter Slinger £3,681 
Ian & Rachel Hickton £3,679 
Jason Morris £3,677 
Keith Glass & Margaret Holvec £3,671 
Lucinda Bennett & Nigel Manning £3,632 
Angela Wallace & William Lawson £3,576 
Satwinder Sagoo £3,554 
Nigel Le Long £3,552 
Jennifer & Paul Jacobs £3,552 
Cicely & Anthony Powell £3,539 
1 
2 
3 
4 
5 
6 
7 
8 
9 
10 
11 
12 
13 
14 
15 
16 
17 
18 
19 
20 
21 
22 
23 
24 
25 
26 
27 
28 
29 
30 
31 
32 
33 
34 
35 
36 
37 
38 
39 
40 
41 
42 
43 
44 
45 
46 
47 
48 
49 
50 
Personal Retail 
Personal Sales Group 
Distributor Name Sales 
Stuart & Robyn-Lee Heard £22,167 
Tracey Payne & Harvey Kent £19,006 
Marie & Jeremy Simmonds £15,192 
Debra & Oliver Pusey £13,530 
Ian & Sally Williams £12,903 
Mike & Dawn Gough £11,857 
Melissa Squires & Ian Slade £11,396 
Samantha Rushton & Dean Worrall £11,199 
Karen & Neil Young £10,554 
Keith Glass & Margaret Holvec £9,898 
Sue Marshall & Bob Dalton £9,757 
David & Anne Pemberton-Smith £9,554 
Susan Walton £9,421 
Teresa & Finbarr McCarthy £9,383 
Gunta Freidenfelde & Alexander Deas £9,350 
Steven Divito £9,315 
Margarida & Lawrence David Gray £9,224 
Lisa Crouch & Stuart Cox £9,166 
Albert & Caroline Berry £9,146 
Peter Savidge £9,129 
Kevin Rider & Caroline Gledhill £9,088 
James & Jane White £9,068 
Michele & Brian Hewitt £9,017 
Julie Cotton & Neil Tomkinson £8,962 
Peter & Angela Abrahams £8,706 
Sohail Ahmed £8,688 
Paul & Gosia Hammond £8,385 
Sylvia & Gary Green £8,339 
Kevin Davies & Deborah Parker £8,138 
Claire & Peter Rea £8,110 
Raymond & Miriam Turnbull £7,969 
Ann & John Coe £7,954 
Colin & Sarby Turnbull £7,854 
Andrew & Sue Boswell £7,773 
Robert & Jacqueline Dolan £7,772 
Kira & Andrew Thomas £7,746 
Gail & Darren Drew £7,744 
Christopher & Sarah Smith £7,720 
Lindsay Gonsalves & Daniel Young £7,648 
Marlene & Robert Somerville £7,616 
Derrick & Maria Longwright £7,351 
Stacy & Jonathan Beck £7,325 
Lucinda Bennett & Nigel Manning £7,282 
Stephen Wilson & Marie Bell £7,264 
Kate Lee & Nicola Spence £7,214 
Karen Boardman £7,127 
Eileen French £7,085 
Christine & Adrian Wright £7,078 
David Miller £7,049 
Sheelagh & Paul Humphries £6,978 
Debra & Oliver Pusey £12,461 
Christopher & Sarah Smith £8,063 
Stephen Smith & Dennis Chamberlain £6,573 
Alan & Anne-Marie Bennett £5,295 
Heather & James O’Neil £5,261 
Rie Pearson & David Heppenstall £5,149 
Samantha Rushton & Dean Worrall £5,086 
Stacy & Jonathan Beck £4,913 
Graham & Janet Holloway-Smith £4,640 
Steve & Debbie Roper £3,744 
Stuart & Robyn-Lee Heard £3,591 
Greig Sampson £3,452 
Richard Chantler £3,357 
Stuart & Gail McKibbin £3,238 
Caroline & Philip Thompson £3,227 
Timothy Murphy £3,157 
Andrew Robinson £3,145 
Victoria & Rowan Sweet £3,108 
Sharon & Craig Davis £3,091 
Dianne Sturrock £3,011 
Beryl & Maxine Wynter £2,999 
Christopher Pagett & Rachel Parker £2,911 
Robert & Marianna Grinev-Branch £2,893 
Peter & Jackie White £2,886 
Craig Skellern £2,796 
Andrew Buxton & Laura Kelly £2,777 
Karen & Neil Young £2,755 
Doug & Sandra Roper £2,690 
Teresa Reis & Stephen McCormick £2,667 
Margarida & Lawrence David Gray £2,536 
Robert Hope & Lorna Brown £2,521 
Debs & John Kibbler £2,512 
Oksana & Richard Chapman £2,467 
Hazel & John Noble Stephen £2,431 
Lesley & Gordon Whittington £2,373 
Mike & Dawn Gough £2,327 
Lynsy Jaymes £2,321 
Nick & Grace Sassanelli £2,313 
Angela Welling £2,283 
Tracey Payne & Harvey Kent £2,242 
Carol Simpson & Douglas Clark £2,240 
Katrina & Ian Harvey-Winstanley £2,218 
Darren Bradbury & Charlotte Brennan £2,189 
Majella & William McGonagle £2,178 
Patricia & Triona Eckford £2,154 
Geoff Taylor & Alison Moore £2,116 
Paulina Golebiewska £2,078 
Muriel & Tony Judson £2,039 
Claire & Peter Rea £2,036 
Tracy Herron £2,034 
This figure will not 
include break-away Gold 
Distributors or non-qualifying 
Gold Distributors 
(includes all adjustments). 
This figure includes all new 
initiations plus their sales 
from Period 6-8
TOP 
THE 
500 
No. Distributor Name Sales 
30 TEAMTALK SEPEMBER 2014 
Recognition Bulk Sales 
James Curtis 24,067 
David Birtwistle & Angela Tonkin 23,776 
Debra & Oliver Pusey 23,763 
Clare & Martin Whitelock 23,131 
Derrick & Maria Longwright 22,295 
Roger & Barbara Green 21,873 
Gabrielle & Paul Broadstock 21,768 
Julie Collier & Peter Richards 21,489 
Ron & Judy Speirs 21,177 
Clare Ines 21,074 
Andrew Ridley & Louise Lee 20,724 
Marcell & Joanne Treanor 20,421 
Jennifer & Martin Amos 20,413 
Debbie Gee & David White 19,639 
Ian & Sally Williams 19,518 
Alison & Michael Ogden 19,512 
Keith Sandland 19,463 
Steve Johnson & Rosemary Rowntree 19,091 
Wendy English 19,080 
Christopher Reay & Lesley Coan 18,652 
Stuart & Gail McKibbin 18,640 
Gary Cooper & Jackie Norris 18,426 
Caroline & Philip Thompson 18,375 
Alexandra Tuesley 18,339 
Michael & Sandra Laydon 18,203 
Teresa Divers & Bryony Hayward 18,193 
Timothy & Tina Pace 18,033 
Mark & Sarah Wildman 18,033 
Stanley & Roy Stewart 17,799 
Jay Singh 17,467 
Seph Oconnell 17,283 
Rhian & E Anthony Jones 16,679 
Melanie & Andrew Wilson 16,456 
Kerry & Paul Stonall 16,313 
Paul Tawn & Clare Bason 16,048 
Sunil Popat 16,048 
Tracey Payne & Harvey Kent 15,839 
Richard Houseago & Vanadis Fox 15,704 
Mark Law 15,594 
Sakuntla Kalyan 15,125 
Eamonn & Anne Roe 15,001 
Karen & Peter Flitton 14,951 
Tony Fasulo & Julie White-Fasulo 14,375 
Jackie & Stuart Bower 14,186 
Michael & Jennifer Allsop 14,178 
Linda & Ian Stanley 13,972 
Chantele & Barry Travis 13,696 
Paul & Carolyn Blaxall 13,646 
Christine & Jim Foster 13,571 
Laurence & Rosemary Wiseman 13,469 
Adam Swire & Deborah Heron 13,356 
Craig & Linda Lomas 13,328 
David Byatt & Janet Smith 13,122 
Karen Boardman 13,040 
Lorraine & Ian Balcombe 13,027 
Christopher Conroy 13,027 
Paul Meikle 12,865 
Marie & Jeremy Simmonds 12,660 
Ram & Joginder Singh 12,570 
Helen & Andrew Walsh 12,506 
David Pope 12,392 
Nicola & Jerome Neville 12,388 
John & Janice Halsall 12,327 
Christine & Adrian Wright 11,952 
David Wilson & Julie Knight 11,952 
Joseph & Julie Brame 11,882 
Steve & Cathy Chambers 11,804 
101 
102 
103 
104 
105 
106 
107 
108 
109 
110 
111 
112 
113 
114 
115 
116 
117 
118 
119 
120 
121 
122 
123 
124 
125 
126 
127 
128 
129 
130 
131 
132 
133 
134 
135 
136 
137 
138 
139 
140 
141 
142 
143 
144 
145 
146 
147 
148 
149 
150 
151 
152 
153 
154 
155 
156 
157 
158 
159 
160 
161 
162 
163 
164 
165 
166 
167 
No. Distributor Name Sales 
Andrew Fountaine & Susan Nokes 11,389 
Jim & Claire Dale 11,258 
Peter & Sheryl Dutton 11,120 
Graham & Lorna Carter 10,985 
Arthur & Susan Cuthbert 10,877 
Lesley Burroughs 10,839 
Carole & James Sunter 10,740 
Ivan Darch 10,656 
Graham & Georgina Long 10,650 
Amelia McHard 10,641 
Stephen & Rebecca Gilbert 10,632 
Gloria & Clive Davies 10,611 
David & Christine Rhodes 10,605 
Michael & Janet Wallace 10,458 
John Gilham & Wendy Nimmo 10,445 
Jillian & Peter Griffiths 10,397 
Kevin Sands 10,396 
Terry & Jane Hodge 10,340 
Elaine & Martin Spafford 10,238 
Kimberley Sunter 10,229 
Robert & Jacqueline Dolan 10,211 
Lucinda Bennett & Nigel Manning 10,159 
Tony & Wendy Vallerine 9,955 
Sharon & Craig Davis 9,947 
Norman & Joanne Grundy 9,646 
Georgina & Will Goodger 9,601 
Georgina & Phil Gale 9,578 
Paul Melville & Victoria Schofield 9,562 
Patricia & Triona Eckford 9,545 
Melissa Squires & Ian Slade 9,497 
Karen & Kevin Marriott 9,449 
Denise & Stephen Neal 9,362 
Peter & Cheryl Creed 9,361 
Samantha Rushton & Dean Worrall 9,333 
Sue Phoenix 9,329 
Martyn Cunningham 9,220 
Lyn & Tony Davies 9,190 
John Shearer 9,143 
Colin Sadler 9,105 
Bob & Diane Goulding 9,020 
Sharon Bullock & David Taylor 9,004 
Louise Puttick 9,004 
Gerard & Claire Tucker-Mawr 8,952 
Stephen & Laine Shepherd 8,940 
Barbara Margaret Webb 8,727 
Sheila & Nigel Fowler 8,638 
Anthony & Susan Peacham 8,619 
Coleen & Stephen Batchelor 8,582 
Angela Wallace & William Lawson 8,486 
David & Jenny Gerry 8,436 
Kim Atherton 8,435 
Peter Neesham 8,320 
Daniel & Michelle Marshall 8,288 
Keith Glass & Margaret Holvec 8,248 
John & Jenny Caton 8,189 
John Smith 8,184 
Gail & Darren Drew 8,181 
Gerry Melanephy & Maureen McLoughlin 8,181 
Bev & Dave Townsend 8,163 
Pamela Kent 8,145 
Kenneth Rooney 8,130 
Steven Harding & Narissa Mather 8,064 
Conor & Linda Treanor 8,039 
David & Paula Arapes 8,002 
Oswald Elrick 8,002 
Tavis Taylor 7,993 
Omran Zaman 7,962 
168 
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231 
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234 
No. Distributor Name Sales 
Linda Brooks & Jason Belverstone 7,920 
Colin & Sarby Turnbull 7,891 
Clive & Pamela Lennard 7,862 
Susan Walton 7,850 
Kira & Andrew Thomas 7,830 
Jude & Steve Joyce 7,828 
Teresa & Finbarr McCarthy 7,819 
Gunta Freidenfelde & Alexander Deas 7,792 
Steven Divito 7,763 
Trevor & Janet Rawding 7,756 
Michael & Diane Ruth McCaul 7,744 
Louise & Paul Lewis 7,713 
Margarida & Lawrence David Gray 7,687 
Robert Young & Clare Mears 7,654 
Lisa Crouch & Stuart Cox 7,638 
Albert & Caroline Berry 7,621 
Peter Savidge 7,608 
Diane & Geoff Owen 7,586 
Iain & Jackie Swanston 7,585 
Gareth Daw 7,577 
James & Jane White 7,557 
Justin Rowe & Tracy Bell 7,552 
Michele & Brian Hewitt 7,514 
Sandra Ellis 7,508 
Barbara Ann & Alan John Peachey 7,485 
Michael Godwin 7,481 
John Morgan & Gilly Mc Crone 7,463 
Ian & Carol Parker 7,336 
Ann & John Coe 7,308 
Seamus & Clare Houghton 7,283 
Peter & Angela Abrahams 7,255 
Sohail Ahmed 7,240 
Narendra & Kashmir Kalon 7,234 
Maria & Shane Treanor 7,103 
Jaqueline Mullings & Steven Mee 7,095 
Mark Jones & Amanda Wilson 7,084 
Robert & Rosemary Annan 7,080 
Marion & Anthony Homer 7,073 
Gareth & Lynette Tucker 7,068 
Harold & Minnie Fulton 7,041 
Veronica Nixon 7,030 
Jennifer & Stephen Roberts 7,001 
Paul & Gosia Hammond 6,988 
Paul Tonkin & Joanne Heeraman 6,986 
David & Elaine Luke 6,984 
Jeffrey & Frances Topple 6,951 
Alan Meldrum 6,949 
Sylvia & Gary Green 6,949 
Neil & Susan MacLean 6,924 
Richard Scott 6,919 
Maria & Lee Kowalkowski 6,903 
Julie Cotton & Neil Tomkinson 6,881 
Ryk & Beverly Downes 6,812 
Barry & Cecilia Bradbury 6,787 
Kevin Davies & Deborah Parker 6,782 
Laura McLoughlin & George Kerr 6,753 
Robert Wellock 6,732 
Brian Mooney & Sharon Treanor 6,703 
Lynda Platts & Pauline Bell 6,649 
Mary Hession & Geraldine Twamley 6,620 
Ann & Philip Linsey 6,598 
Terry Hayden 6,598 
Graham & Christine James 6,591 
Shirley Pere & John Barnes 6,562 
Alison & Kevin Thomas 6,549 
Jason Morris 6,521 
Martin Webb & Toni Yates 6,474 
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298 
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301
TOP 
THE 
500 
No. Distributor Name Sales 
SEPEMBER 2014 TEAMTALK 31 
No. Distributor Name Sales 
Christopher & Sarah Smith 6,434 
Shaun & Susan Allsopp 6,401 
Carlo & Cherry Hrynkiewicz 6,385 
Kim & Scott Keable 6,381 
Henry & Diana Crosby 6,375 
Robert Clifton 6,358 
John Smith 6,357 
Diana Schuch 6,356 
Marlene & Robert Somerville 6,347 
Kathleen & Dominic Carolan 6,289 
Stephen & Elaine Blay 6,282 
Tim & Emma Sandom 6,184 
Stephen Wilson & Marie Bell 6,183 
Raymond Satchell 6,168 
Mark Irons 6,158 
Steven Smith 6,136 
Stephen Clark 6,128 
Gareth & Gil Duffy 6,124 
Nick & Grace Sassanelli 6,122 
Stacy & Jonathan Beck 6,104 
Clive & Bev Currier 6,063 
Patricia Fisher 6,056 
Kate Lee & Nicola Spence 6,012 
Norah Bohan 5,992 
Vikki & Bernie Titterrell 5,983 
Tammy Mullins & Simon Lanning 5,944 
Denys & Laura Harris 5,931 
Julie & Anthony Martin 5,921 
Eileen French 5,904 
Frederick & Karen Mason 5,901 
June & David Love 5,901 
Antony & Aileen Gunn 5,877 
Roger & Gillian Coupe 5,874 
David Miller 5,874 
Alastair Miller 5,874 
Heather & Alan Brown 5,862 
Julie & Shane Edward Baker 5,830 
Sheelagh & Paul Humphries 5,815 
Alice Lloyd & Geoffrey Lock 5,813 
Annette Bradley 5,779 
Justine & Steve Giergiel 5,750 
Darren Simmons 5,750 
Jean Sidhu & Antony Watkins 5,731 
Martin Campbell 5,690 
Alana & Keith Banks 5,688 
Alex & Kathleen Langler 5,672 
Andrew & Ann Meldrum 5,661 
Emma & Mark MacKelden 5,640 
John & Kath Clease 5,635 
Daniel Booth & Amy Bennett 5,601 
Christine Richards 5,591 
Nigel Le Long 5,587 
David Potter 5,579 
Clare Haines 5,548 
Joseph Odonnell 5,545 
Asha & Dipam Joshi 5,537 
Stuart & Maureen Orr 5,532 
Richard & Helen Peuleve 5,532 
Jane & Andrew Connor 5,525 
Lesley & Gordon Whittington 5,515 
Steven Clements 5,467 
John & Sophia Clements 5,467 
Lee & Michelle Pattinson 5,461 
Kathleen Watson 5,461 
Keri & Mark Watters 5,459 
Tony & Julie Brown 5,458 
Douglas & Kirsteen Hamilton 5,451 
302 
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304 
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306 
307 
308 
309 
310 
311 
312 
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321 
322 
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327 
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329 
330 
331 
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333 
334 
335 
336 
337 
338 
339 
340 
341 
342 
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348 
349 
350 
351 
352 
353 
354 
355 
356 
357 
358 
359 
360 
361 
362 
363 
364 
365 
366 
367 
368 
No. Distributor Name Sales 
Rosemary & Christopher Day 5,447 
Sandra Brown 5,408 
Darryl Allen 5,408 
Louise Wellock 5,408 
Peter & Jean Monroe 5,399 
Caroline & Simon Harvey 5,376 
Veronica & Steven Martinucci 5,369 
Gerard Coste 5,362 
Robert Gould 5,357 
Christine Lappin 5,352 
Allan Ledwidge 5,352 
Elizabeth & Ian Hyams 5,320 
Anthony Mervin 5,310 
Karen & Steven Glew 5,248 
Tracy Herron 5,247 
Shoukran Sharaf 5,216 
Karen Hall & Robert Evans 5,213 
Bill Caddy 5,187 
Sara Eyres & Christopher Burras 5,177 
Mary Mullins 5,160 
Peter & Anne Rowland 5,136 
Debs & John Kibbler 5,135 
Joyce & James Holden 5,131 
Barry & Nina Mitchell 5,129 
Angela Fitzgerald & Peter Slinger 5,113 
Michaela Williams 5,107 
Sarah & Timothy Philp 5,105 
Mark Williamson & Lisa Hughes 5,034 
Tom & Kathryn Forbes 5,026 
Rebecca & David Smith 5,012 
Catherine & Geoffrey White 4,988 
Amy Warrington 4,984 
Stephen & Dorothy Hanlon 4,967 
Mira Herman & Natalie Lofthouse 4,952 
Adam Humphrey 4,925 
Sarah & David Messer 4,916 
Patrick & Helen Loftus 4,880 
John & Karina Beesley 4,857 
Jim & Vicky Smith 4,852 
Susan Coleman & Robert Holdford 4,850 
Andrew & Denise Hunt 4,843 
Tracy & Garry Eltringham 4,831 
Peter & Joyce Rowe 4,809 
Raymond & Caroline Powell 4,774 
Saddique Hussain 4,767 
Vincent & Lorraine Tsoi 4,762 
Jerry & Lesley Eshelman 4,757 
Daisy & Richard Fickling 4,755 
Keith Hatter 4,730 
Lorraine & Mark Collins 4,706 
Gavin & Roselyn Thomson 4,682 
Keith Tomlinson 4,680 
Dean & Rachel Rothwell 4,639 
Susan Hook 4,622 
Fay & Andrew Roe 4,614 
Paul & Alison Taylor 4,608 
Barbara & John Russell 4,591 
Alan & Rebekah Larner 4,586 
Richard & Ranti Fallowfield 4,584 
Brian & Jane Mansi 4,523 
Liz & Andy Gowland 4,519 
Joanne & Stuart Lamb 4,505 
Lynne & David Trowell 4,481 
Luisa & Andy Newton 4,479 
Janet & Andrew Mitchell 4,475 
Kerry Edees 4,472 
Joanne Powell 4,441 
369 
370 
371 
372 
373 
374 
375 
376 
377 
378 
379 
380 
381 
382 
383 
384 
385 
386 
387 
388 
389 
390 
391 
392 
393 
394 
395 
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398 
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400 
401 
402 
403 
404 
405 
406 
407 
408 
409 
410 
411 
412 
413 
414 
415 
416 
417 
418 
419 
420 
421 
422 
423 
424 
425 
426 
427 
428 
429 
430 
431 
432 
433 
434 
435 
Glyn & Rose Thomas 4,423 
Jacqueline & Steven Ellis 4,414 
Lindsay Kelly & James Holmes 4,412 
Anna & Nicholas Padfield 4,383 
Joyce Reed 4,346 
Vivienne Washington 4,341 
Andrew & Vicky De Caso 4,341 
Andrae Lyth 4,339 
Punit Vyas 4,339 
Gill & Tim Evans 4,338 
Alan & Anne-Marie Bennett 4,336 
Teresa Reis & Stephen McCormick 4,330 
Janet & Roger Bowen 4,310 
Pamela Jarvis 4,306 
Alison Beal & Geoffrey Ault 4,283 
Michael & Michelle Walker 4,276 
Jon & Kelly Gulliver 4,268 
John & Christine Parker 4,259 
John & Shelagh Irving 4,256 
Helen Sandland 4,200 
Linda & Alan Cannings 4,190 
Kate Joels & Andrew Peay 4,165 
Shane & Emma Sullivan 4,165 
Diane Rattray 4,158 
Alan Duke & Beth Sage 4,152 
Janet & Terry Mulley 4,133 
Brian & Deborah Hobbs 4,127 
Margaret & Ian Foster 4,124 
John & Lesley McNally 4,120 
Graham & Jennifer Shaw 4,111 
Pauline Cave & Alan Parmenter 4,091 
Chaitali & Ajit Nath 4,070 
Brian & Jean Carroll 4,065 
Paul Flintoft 4,055 
Katrina & Ian Hawker 4,053 
Amanda & Leo Ten Bruggencate 4,046 
Sue & Tony Mincher 4,045 
Donna & Charles Warr 4,039 
William & Helen Greaves 4,025 
Neil & Paula Cochrane 4,022 
Lynne & Stephen Kelly 4,009 
Peter & Denise Bach 3,995 
Stephen & Barbara Courtney 3,995 
Peter & Cathy Legg 3,976 
Ian & Rachel Hickton 3,976 
Timothy Murphy 3,973 
Christopher Young & Helena Edwards 3,934 
Isobel & James Orr 3,934 
Anthony Rouse 3,932 
Christina & Rob Cann 3,931 
Martin & Wendy Stryzyk 3,928 
Shane & Katharine Williams 3,928 
Peter Gallant 3,924 
Pierce & Janet Hartley 3,918 
Jerome Hadley 3,911 
Johanna & Stuart Peuleve 3,909 
Paul & Tina Gordon 3,900 
Steve Kelly 3,873 
Simon & Alison Patmore 3,871 
Alan & Jean Cane 3,870 
Katrina & Ian Harvey-Winstanley 3,868 
Beryl & Maxine Wynter 3,865 
Margaret & Michael Drayton 3,851 
James Moynihan 3,850 
Sharon & Steve Agnew 3,849 
436 
437 
438 
439 
440 
441 
442 
443 
444 
445 
446 
447 
448 
449 
450 
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452 
453 
454 
455 
456 
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463 
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481 
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483 
484 
485 
486 
487 
488 
489 
490 
491 
492 
493 
494 
495 
496 
497 
498 
499 
500 
Recognition Bulk Sales
Recognition Volume Profit & Ten Active Wide 
10% 
Volume Profit 
Abbie Hardley & Ryan Hardley 
Amanda Byard 
Amanda Kuti 
Anthony Gould 
Anthony Kemper 
Barbara Melville 
Barry Douglas 
Ben Griffiths 
Caroline Moore 
David Lewis 
Dominic Shaw 
Gareth Banyard 
George Nurse 
Gretel Nethercott & Graeme Nethercott 
Ishaq Shah 
Jayne Cosker & Shane Ball 
Jean Wood 
Joanne Todd 
Jodie Stammers & Darren Middleton 
John Christian 
John Hitchen 
Julie Dollin 
Kellie Brown 
Kerry Evans 
Marie Gell 
Mason Powell 
Melissa Catchpole 
Melissa Williams 
Nadia Gray 
Owen Richards 
Patrick Morrison 
Paul Morris 
Paul Davenport 
Pavlos Chatzinopoulos 
Rachael Nwanze 
Rhys Williams & Sophia Camberis 
Rob Connor & Shonah Connor 
Robert Shaw & Tracy Love 
Rodrigo Chankel 
Rudi Feix & Natalie Feix 
Ruth Black 
Sabrina Stopforth 
Sarah Bebbington 
Sarah Simms & John Simms 
Sean Walker & Verity Walker 
Sheila Mavin 
Stephen Finnegan & Shital Finnegan 
Wendy Creith 
Bob White 
Catherine Holmes 
Elizabeth Anne Harvey 
Jai Sharma 
Nick Newham 
Paul Sloan 
Richard Daniels 
Ruth Sampson 
Simon Lowe & Laura Wilkinson 
Winston Samuels 
Andrew Robinson 
Lesley Smith 
Ten Active Wide - 
Period 8 
Claire & Peter Rea 
Bob Webb 
Stephen Smith & Dennis Chamberlain 
Stuart & Robyn-Lee Heard 
Ian & Sally Williams 
Debra & Oliver Pusey 
Lindsay Gonsalves & Daniel Young 
Andrew & Sue Boswell 
Phil & Jean Warrington 
Raymond & Miriam Turnbull 
Mike & Dawn Gough 
John & Craig Hawkes 
Karen & Neil Young 
Peter & Myrna Wellock 
Congratulations 
to all our Sales 
Plan Movers in 
Period 8: 
Senior Distributors 
Andrew Fountaine and Susan Nokes 
Gold Distributors 
Margarida and Lawrence Gray 
Gunta Friedenfelde and Alexander Deas 
First-time 
qualifiers 
in Period 8 
32 TEAMTALK SEPEMBER 2014 
13% 
Volume Profit 
15% 
Volume Profit
No. Distributor Name Sales 
SEPEMBER 2014 TEAMTALK 33 
TOP 
THE 
100 
Recognition Bulk Sales 
No. Distributor Name Sales 
Lynn MacDonald 1,275,914 
Nasko Ratchev 1,275,847 
Gavin Scott & Bonnie Arapes 1,261,620 
Allan & Billie-Dee Moffat 645,805 
Bob Webb 581,430 
Rob Forster & Ray Aziz 544,839 
Freda Fenn & Heather Summers 485,957 
Margaret Moore & Carren Arscott 484,263 
Muriel & Tony Judson 471,174 
Gillian Nicholson 387,663 
Peter & Jackie White 385,571 
Glyn & Elizabeth Hobden 328,308 
Chris & Wendy Mason-Paull 314,425 
John & Craig Hawkes 313,001 
Stephen Bourne & Anne Binks 261,504 
Gary & Esther Watson 230,682 
Sue Marshall & Bob Dalton 222,867 
Mike & Amanda Bibby 190,707 
Gordon & Judy Seldon 147,765 
Craig White 139,390 
Robert & Mary Higgins 125,370 
Margaret & Roy Japp 124,082 
Robert Gibbons 108,942 
Michael & Jean Day 106,844 
Karen & Neil Young 106,456 
Claire & Peter Rea 99,366 
Melvyn & Lucy Mortimer 98,403 
Andy & Claire Stephenson 97,501 
John & Steven Sharp 96,409 
Hazel & John Noble Stephen 92,599 
Sheila Smith 80,503 
John & Sarah McKie 72,545 
David & Anne Pemberton-Smith 72,001 
Sylvia & Jack Hood 69,451 
Geoff & Fiona Webb 68,692 
Abigail Colclough 68,313 
Judy Jodrell 66,311 
Phil & Jean Warrington 60,685 
Helen Lambert & Richard Woods 58,870 
Raymond & Miriam Turnbull 57,499 
Andy & Janine Cooper 57,446 
Glenn & Caroline Royston 55,071 
Stuart & Robyn-Lee Heard 54,630 
Sue & Geoffrey Burras 53,935 
Michelle Kennedy 51,434 
Heather & James Oneil 50,317 
Michael & Susan Pirie 50,050 
John & Christine Prosser 49,772 
Helen & Paul Allgood 48,158 
Chris & Julia Norton 48,029 
1 
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25 
26 
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34 
35 
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37 
38 
39 
40 
41 
42 
43 
44 
45 
46 
47 
48 
49 
50 
Stephen Smith & Dennis Chamberlain 45,433 
Alf & Carol Bell 43,043 
David & Rosie Bibby 42,449 
Keith & Robert Robertson 42,170 
Eamon Lynch & Marie Ryan 41,362 
Adele & Jaime De Caso 41,237 
Malcolm Ashmore 41,237 
Tony & Katharine Briffa 40,391 
Andrew & Sue Boswell 40,034 
Stephani & Bill Neville 39,948 
Susan & David Darton 39,154 
Jill Corlett 38,910 
Tracy & David Sheehan 38,384 
David & Samantha Branch 38,312 
Doug & Sandra Roper 38,244 
Caroline & Craig Cox 38,012 
Steve & Debbie Roper 37,636 
Richard Chantler 37,452 
Stephen & Debra Nell 35,619 
Robert & Marianna Grinev-Branch 34,769 
Gaynor Morgan 34,739 
Kevin Rider & Caroline Gledhill 34,696 
Brian Harwood & Debbie Hargreaves 34,525 
Irene & Helen Wilson 34,228 
Lauren & Peter Jackson 34,181 
Jane & John Dunkerley 34,170 
Andrew & Carolyn Walkinshaw 32,719 
Belinda & Peter Clarke 32,686 
Mary & Edward Hawkes 32,254 
Andrew Buxton & Laura Kelly 32,191 
Dave & Susie Horton 32,101 
Deborah & Allan Dewar 32,089 
Lindsay Gonsalves & Daniel Young 31,637 
Mike & Dawn Gough 30,979 
Peter & Myrna Wellock 29,422 
Carol Simpson & Douglas Clark 29,149 
Martin Bell & Caroline Roberts 28,626 
Ian & Agnieszka Clarke 27,805 
Martin Gardner & Allison Butterworth 27,603 
Sue & Jas Bains 26,797 
Trevor Mitchell 26,652 
Rosina Pocock 26,581 
Christopher & Louise Brown 26,259 
John Webb & Kathryn Price 25,870 
Nuala & Clodagh McDonald 25,743 
Sylvia & Danny Laing 25,203 
Karim Karmali 25,063 
Sharon & Andrew Bird 24,570 
Carole & Benny Morris 24,145 
Anthony Greeves 24,133 
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100
Recognition Period 9 
We believe that recognition is essential. We value all the hard work you put into your businesses on a daily basis and, 
as such, the next few pages are dedicated to YOU! 
Here are the names of those whose achievements are very much to be shouted about this Period. 
In no other business will you find such a recognition and reward scheme! Congratulations to all of you who achieved 
your goals in Period 9 and, for our new starters, we hope to see your name on these pages very soon! 
Personal Retail Top 3 
1st £9,149 
Gunta Freidenfelde & 
Alexander Deas 
2nd £8,932 
Melissa Squires & 
Ian Slade 
3rd £7,528 
Susan Coleman & 
Robert Holdford 
Personal Sales Group Top 3 
1st £20,273 
Stuart & 
Robyn-Lee Heard 
2nd £15,515 
Marie & 
Jeremy Simmonds 
3rd £14,395 
Ian & 
Sally Williams 
New Business Sales Top 3 
1st £9,279 
Christopher & 
Sarah Smith 
2nd £8,435 
Hazel & 
John Stephen 
3rd £5,790 
Samantha Rushton & 
Dean Worrall 
34 TEAMTALK SEPEMBER 2014
New Business Sales 
Distributor Name Sales 
SEPEMBER 2014 TEAMTALK 35 
Recognition Top 50 Period 9 
No. Distributor Name Sales 
Gunta Freidenfelde & Alexander Deas £9,149 
Melissa Squires & Ian Slade £8,932 
Susan Coleman & Robert Holdford £7,528 
Chris & Annette Wright £6,659 
Paul Sloan £6,184 
Anthony Mervin £6,076 
Peter Savidge £5,666 
Teresa & Finbarr McCarthy £5,532 
Gary & Esther Watson £5,105 
Mark & Sue Oreilly £4,994 
Margaret & Ian Foster £4,886 
Paul Tonkin & Joanne Heeraman £4,794 
Satwinder Sagoo £4,513 
Kevin Davies & Deborah Parker £4,489 
Michael & Ann Jones £4,391 
Lorraine & Mark Collins £4,341 
Aloys Tata £4,278 
Rodney Webber £4,218 
Jeffrey Margrave £4,184 
Sharon & Sean Deegan £4,134 
Alan & Ghislaine Wilkinson £4,128 
Sohail Ahmed £4,097 
Ian & Rachel Hickton £4,063 
Alison Beal & Geoffrey Ault £3,952 
Kira & Andrew Thomas £3,924 
Arthur & Susan Cuthbert £3,902 
Linda & Stephen McNeill £3,887 
Karl-Josef & Brigitte Mergler £3,875 
Karen Hall & Robert Evans £3,872 
Keith Glass & Margaret Holvec £3,849 
Susan & Paul Kearey £3,801 
Rhian & E Anthony Jones £3,781 
Kenneth Rooney £3,737 
Margaret & Alan Morris £3,714 
Philip Palmer £3,710 
Angela Wallace & William Lawson £3,651 
Jennifer & Paul Jacobs £3,644 
Saddique Hussain £3,639 
Nigel Le Long £3,605 
Brian & Diane Holmwood £3,486 
Martin Campbell £3,475 
Justine & Steve Giergiel £3,462 
Kate Lee & Nicola Spence £3,433 
Karen & Steven Glew £3,415 
Martyn Cunningham £3,401 
David Wilson & Julie Knight £3,372 
Chaitali & Ajit Nath £3,360 
Sue & Tony Mincher £3,354 
Abigail Allgood £3,347 
Robert Hope & Lorna Brown £3,327 
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Personal Retail 
Personal Sales Group 
Distributor Name Sales 
Stuart & Robyn-Lee Heard £20,273 
Marie & Jeremy Simmonds £15,515 
Ian & Sally Williams £14,395 
Debra & Oliver Pusey £12,647 
Tracey Payne & Harvey Kent £11,797 
Kevin Rider & Caroline Gledhill £11,143 
Mike & Dawn Gough £10,717 
Claire & Peter Rea £10,360 
Melissa Squires & Ian Slade £10,035 
Peter & Angela Abrahams £9,922 
Michele & Brian Hewitt £9,609 
Gail & Darren Drew £9,538 
Hazel & John Noble Stephen £9,382 
Samantha Rushton & Dean Worrall £9,363 
Karen & Neil Young £9,316 
Bob & Diane Goulding £9,286 
Gunta Freidenfelde & Alexander Deas £9,246 
Keith Glass & Margaret Holvec £9,195 
Teresa & Finbarr McCarthy £9,170 
Susan Coleman & Robert Holdford £9,125 
Christine & Adrian Wright £8,854 
Julie Cotton & Neil Tomkinson £8,721 
Ann & John Coe £8,627 
Kevin Davies & Deborah Parker £8,568 
Helen & Andrew Walsh £8,430 
Andrew & Sue Boswell £8,401 
Stacy & Jonathan Beck £8,385 
Antony & Aileen Gunn £8,266 
Richard Houseago & Vanadis Fox £8,221 
Karen Boardman £8,132 
Christopher & Sarah Smith £8,062 
Alice Lloyd & Geoffrey Lock £7,857 
Abigail Allgood £7,820 
Robert & Jacqueline Dolan £7,682 
Peter Savidge £7,661 
Marlene & Robert Somerville £7,614 
David Wilson & Julie Knight £7,547 
Janet & Andrew Mitchell £7,478 
Eileen French £7,278 
Lindsay Gonsalves & Daniel Young £7,167 
Albert & Caroline Berry £7,146 
Sue Marshall & Bob Dalton £7,131 
Clive & Bev Currier £7,058 
Andrew & Kerryann Webber £7,046 
David & Anne Pemberton-Smith £7,037 
James & Jane White £7,030 
Anthony Mervin £6,978 
Stephen Wilson & Marie Bell £6,956 
Craig Skellern £6,861 
Alex & Kathleen Langler £6,823 
Christopher & Sarah Smith £9,279 
Hazel & John Stephen £8,435 
Samantha Rushton & Dean Worrall £5,790 
Stephen Smith & Dennis Chamberlain £4,946 
Andrew Buxton & Laura Kelly £4,741 
Debra & Oliver Pusey £4,176 
Sharon & Craig Davis £4,006 
Steve & Debbie Roper £3,950 
Alan Duke & Beth Sage £3,857 
Oksana & Richard Chapman £3,803 
Timothy Murphy £3,529 
Andrew Robinson £3,510 
Stuart & Robyn-Lee Heard £3,458 
John & Ann Mayren £3,365 
Nick & Grace Sassanelli £3,303 
Beryl & Maxine Wynter £3,215 
Teresa Reis & Stephen McCormick £3,173 
Peter & Myrna Wellock £3,091 
Christine & Adrian Wright £3,080 
Linda Brooks & Jason Belverstone £3,056 
Heather & James Oneil £3,015 
Stuart & Gail McKibbin £2,939 
Debs & John Kibbler £2,794 
Katrina & Ian Harvey-Winstanley £2,744 
Teresa & Finbarr McCarthy £2,720 
Kim & Scott Keable £2,702 
Carlo & Cherry Hrynkiewicz £2,649 
Richard Chantler £2,522 
Hywel & Janice Lewis £2,507 
Andrew & Kathleen Powell £2,445 
Sharon & Andrew Bird £2,407 
Amanda & Leo Ten Bruggencate £2,380 
Emma & Mark MacKelden £2,285 
Claire & Peter Rea £2,126 
Tracey Payne & Harvey Kent £2,117 
Rhian & E Anthony Jones £2,101 
Stuart Hill £2,092 
Kevin Rider & Caroline Gledhill £2,070 
Alan & Anne-Marie Bennett £2,020 
Kate Joels & Andrew Peay £2,015 
Nick Newham £2,000 
Richard Houseago & Vanadis Fox £1,991 
Carol Simpson & Douglas Clark £1,984 
Stephen & Rebecca Gilbert £1,932 
Asha & Dipam Joshi £1,927 
Mike & Dawn Gough £1,910 
Lesley & Gordon Whittington £1,886 
Robert Hope & Lorna Brown £1,880 
Brian Harwood & Debbie Hargreaves £1,839 
David Wilson & Julie Knight £1,819 
This figure will not 
include break-away Gold 
Distributors or non-qualifying 
Gold Distributors 
(includes all adjustments). 
This figure includes all new 
initiations plus their sales 
from Period 7-9
TOP 
THE 
500 
No. Distributor Name Sales 
36 TEAMTALK SEPEMBER 2014 
Recognition Bulk Sales 
John Webb & Kathryn Price 21,519 
Richard Houseago & Vanadis Fox 20,821 
Debbie Gee & David White 20,641 
Roger & Barbara Green 20,400 
Jennifer & Martin Amos 20,190 
Alexandra Tuesley 20,088 
Debra & Oliver Pusey 20,016 
Andrew Ridley & Louise Lee 19,967 
Ian & Sally Williams 19,952 
Keith Sandland 19,800 
Paul Tawn & Clare Bason 19,589 
Sunil Popat 19,589 
Julie Collier & Peter Richards 19,454 
Gary Cooper & Jackie Norris 19,254 
Carole & Benny Morris 18,535 
Anthony Greeves 18,535 
Stuart & Gail McKibbin 18,284 
Chantele & Barry Travis 18,275 
David Birtwistle & Angela Tonkin 18,221 
Ron & Judy Speirs 18,130 
Jay Singh 18,063 
Wendy English 17,956 
Michael & Sandra Laydon 17,662 
Clare Ines 17,295 
Derrick & Maria Longwright 17,003 
Gabrielle & Paul Broadstock 16,968 
Helen & Andrew Walsh 16,560 
Karen & Peter Flitton 16,359 
Christopher Reay & Lesley Coan 16,083 
Teresa Divers & Bryony Hayward 16,078 
Kerry & Paul Stonall 15,746 
Marcell & Joanne Treanor 15,727 
Steve Johnson & Rosemary Rowntree 15,448 
Sakuntla Kalyan 15,356 
Sharon & Craig Davis 15,286 
Mark Law 15,191 
Tony Fasulo & Julie White-Fasulo 15,029 
Timothy & Tina Pace 14,978 
Mark & Sarah Wildman 14,978 
Paul & Carolyn Blaxall 14,838 
James Curtis 14,757 
Graham & Georgina Long 14,700 
Joseph & Julie Brame 14,623 
Robert & Jacqueline Dolan 14,412 
Linda & Ian Stanley 14,234 
Melanie & Andrew Wilson 13,968 
Christine & Adrian Wright 13,878 
Christine & Jim Foster 13,868 
Eamonn & Anne Roe 13,565 
David Pope 13,501 
Rhian & E Anthony Jones 13,470 
David Byatt & Janet Smith 13,249 
Caroline & Philip Thompson 13,015 
Marie & Jeremy Simmonds 12,929 
Ram & Joginder Singh 12,441 
Karen Boardman 12,335 
Michael & Jennifer Allsop 12,297 
David Wilson & Julie Knight 12,175 
Jackie & Stuart Bower 11,959 
Laurence & Rosemary Wiseman 11,919 
John & Janice Halsall 11,774 
Graham & Lorna Carter 11,692 
Lesley Burroughs 11,510 
Lorraine & Ian Balcombe 11,485 
Christopher Conroy 11,485 
Jillian & Peter Griffiths 11,249 
John Gilham & Wendy Nimmo 11,132 
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No. Distributor Name Sales 
Adam Swire & Deborah Heron 11,042 
Peter & Sheryl Dutton 11,041 
Elaine & Martin Spafford 11,036 
Louise Puttick 11,011 
Norman & Joanne Grundy 10,910 
Sharon Bullock & David Taylor 10,893 
Bob & Diane Goulding 10,547 
Alison & Michael Ogden 10,382 
Stephen & Rebecca Gilbert 10,237 
Amelia McHard 10,202 
Craig & Linda Lomas 9,884 
Tracey Payne & Harvey Kent 9,831 
Steve & Cathy Chambers 9,595 
Georgina & Will Goodger 9,484 
Denise & Stephen Neal 9,403 
Kenneth Rooney 9,362 
Barbara Ann & Alan John Peachey 9,248 
Kira & Andrew Thomas 9,229 
Barry & Cecilia Bradbury 9,209 
Jaqueline Mullings & Steven Mee 9,137 
Michael & Janet Wallace 9,098 
David & Christine Rhodes 8,986 
Nicola & Jerome Neville 8,969 
Martyn Cunningham 8,929 
Arthur & Susan Cuthbert 8,858 
John Shearer 8,856 
Martin Webb & Toni Yates 8,773 
Patricia & Triona Eckford 8,688 
Gloria & Clive Davies 8,627 
Iain & Jackie Swanston 8,591 
Paul Melville & Victoria Schofield 8,569 
Carole & James Sunter 8,528 
Karen & Kevin Marriott 8,488 
Lucinda Bennett & Nigel Manning 8,404 
Jim & Claire Dale 8,366 
Melissa Squires & Ian Slade 8,362 
Gail & Darren Drew 8,356 
Louise & Paul Lewis 8,342 
Peter & Angela Abrahams 8,269 
Barbara Margaret Webb 8,201 
David & Paula Arapes 8,195 
Oswald Elrick 8,195 
Stephen Clark 8,121 
Kimberley Sunter 8,091 
Omran Zaman 8,062 
Nick & Grace Sassanelli 8,018 
Michele & Brian Hewitt 8,008 
Ann & John Coe 8,004 
Gareth & Gil Duffy 7,966 
Jude & Steve Joyce 7,887 
Trevor & Janet Rawding 7,882 
Terry & Jane Hodge 7,871 
Gerard & Claire Tucker-Mawr 7,863 
Michael & Diane Ruth McCaul 7,856 
John & Jenny Caton 7,837 
Angela Wallace & William Lawson 7,825 
Daniel & Michelle Marshall 7,813 
Samantha Rushton & Dean Worrall 7,802 
Antony & Aileen Gunn 7,762 
Clive & Bev Currier 7,728 
David & Jenny Gerry 7,718 
Narendra & Kashmir Kalon 7,715 
Peter Neesham 7,707 
Gunta Freidenfelde & Alexander Deas 7,705 
Roger & Gillian Coupe 7,695 
Andrew Fountaine & Susan Nokes 7,680 
Teresa & Finbarr McCarthy 7,642 
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No. Distributor Name Sales 
Susan Coleman & Robert Holdford 7,604 
Keith Glass & Margaret Holvec 7,604 
Sue Phoenix 7,589 
Linda Brooks & Jason Belverstone 7,578 
Harold & Minnie Fulton 7,570 
Kathleen & Dominic Carolan 7,559 
Pamela Kent 7,503 
Maria & Lee Kowalkowski 7,474 
Paul Meikle 7,467 
Lynda Platts & Pauline Bell 7,440 
Georgina & Phil Gale 7,407 
Steven Harding & Narissa Mather 7,395 
Coleen & Stephen Batchelor 7,393 
Tavis Taylor 7,374 
Robert & Rosemary Annan 7,371 
Julie Cotton & Neil Tomkinson 7,267 
Kim Atherton 7,261 
Laura McLoughlin & George Kerr 7,259 
Stephen & Laine Shepherd 7,164 
Lyn & Tony Davies 7,154 
Ivan Darch 7,140 
Kevin Davies & Deborah Parker 7,140 
Tim & Emma Sandom 7,027 
Janet & Andrew Mitchell 7,011 
Stacy & Jonathan Beck 6,987 
Ian & Carol Parker 6,953 
Stephanie Tompsett 6,948 
Catherine & Geoffrey White 6,899 
Peter & Cheryl Creed 6,822 
Conor & Linda Treanor 6,812 
Michael Godwin 6,807 
Raymond Satchell 6,751 
Christopher & Sarah Smith 6,718 
Richard & Ranti Fallowfield 6,714 
Jeffrey & Frances Topple 6,704 
Mary Mullins 6,700 
Alan Meldrum 6,687 
Julie & Shane Edward Baker 6,675 
Sheila & Nigel Fowler 6,632 
Fay & Andrew Roe 6,548 
Alice Lloyd & Geoffrey Lock 6,548 
Amy Warrington 6,542 
Alison & Kevin Thomas 6,530 
Abigail Allgood 6,517 
Paul Flintoft 6,491 
Lewis & Lewis Clarke 6,483 
Clare Haines 6,477 
Heather & Alan Brown 6,472 
Peter Savidge 6,384 
Joe Croll 6,380 
Marlene & Robert Somerville 6,345 
Richard Scott 6,309 
Vivienne Washington 6,249 
Andrew & Vicky De Caso 6,249 
Douglas & Kirsteen Hamilton 6,226 
Julie & Anthony Martin 6,146 
Carlo & Cherry Hrynkiewicz 6,144 
Andrew & Ann Meldrum 6,117 
Eileen French 6,065 
Graham & Christine James 6,015 
Jane & Andrew Connor 5,978 
Robert Young & Clare Mears 5,959 
Albert & Caroline Berry 5,955 
Andrae Lyth 5,943 
Stephen Wilson & Marie Bell 5,886 
Andrew & Kerryann Webber 5,872 
Richard & Helen Peuleve 5,864 
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TOP 
THE 
500 
No. Distributor Name Sales 
SEPEMBER 2014 TEAMTALK 37 
No. Distributor Name Sales 
James & Jane White 5,858 
Rosemary & Christopher Day 5,851 
Anthony Mervin 5,815 
Colin Sadler 5,808 
Peter & Jean Monroe 5,789 
Stephen & Elaine Blay 5,751 
Maria & Shane Treanor 5,724 
Craig Skellern 5,718 
Veronica Nixon 5,710 
Alex & Kathleen Langler 5,686 
Tony & Julie Brown 5,678 
Joseph Odonnell 5,671 
Justine & Steve Giergiel 5,670 
Henry & Diana Crosby 5,668 
Gareth Daw 5,660 
John Smith 5,643 
Steven Clements 5,606 
John & Sophia Clements 5,606 
Marion & Anthony Homer 5,577 
Caroline & Simon Harvey 5,574 
Mark Jones & Amanda Wilson 5,572 
Sheelagh & Paul Humphries 5,572 
Chris & Annette Wright 5,549 
Darren Simmons 5,487 
Christine Richards 5,485 
Brian Mooney & Sharon Treanor 5,475 
Christine Lappin 5,469 
Allan Ledwidge 5,469 
Seamus & Clare Houghton 5,431 
David Miller 5,404 
Alastair Miller 5,404 
Colin & Sarby Turnbull 5,395 
Vikki & Bernie Titterrell 5,380 
David Potter 5,379 
Karl-Josef & Brigitte Mergler 5,347 
Stephen & Dorothy Hanlon 5,343 
Stuart & Maureen Orr 5,343 
Sandra Ellis 5,323 
Alan & Anne-Marie Bennett 5,322 
Robert Gould 5,306 
Tammy Mullins & Simon Lanning 5,277 
Daisy & Richard Fickling 5,260 
Lorraine & Mark Collins 5,237 
Adam Humphrey 5,221 
Brian & Diane Holmwood 5,218 
Martin Campbell 5,213 
Annette Bradley 5,196 
Gareth & Lynette Tucker 5,194 
Jon & Kelly Gulliver 5,193 
Gerard Coste 5,169 
Kate Joels & Andrew Peay 5,162 
Shane & Emma Sullivan 5,162 
Chaitali & Ajit Nath 5,159 
Shoukran Sharaf 5,157 
Paul Sloan 5,153 
Jennifer & Stephen Roberts 5,149 
Lesley & Gordon Whittington 5,142 
Debbie Hadden & Stephen Richmond 5,135 
Emma & Mark MacKelden 5,101 
Shirley Pere & John Barnes 5,099 
Neil & Susan MacLean 5,096 
Shaun & Susan Allsopp 5,061 
Paul Tonkin & Joanne Heeraman 5,057 
Sara Eyres & Christopher Burras 5,049 
Robert Wellock 5,036 
Andrew & Denise Hunt 4,979 
Kenneth Thomson 4,956 
302 
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367 
368 
No. Distributor Name Sales 
Jacqui Whittingham 4,935 
Barbara & John Russell 4,933 
Kevin Sands 4,928 
Anthony & Susan Peacham 4,928 
Joanne Powell 4,923 
Patricia Fisher 4,921 
Jim & Vicky Smith 4,903 
Jason Morris 4,895 
Karen & Steven Glew 4,889 
Kenny Liggett 4,860 
Debs & John Kibbler 4,841 
John & Kath Clease 4,840 
Patrick & Helen Loftus 4,838 
Johanna & Stuart Peuleve 4,783 
Frederick & Karen Mason 4,781 
June & David Love 4,781 
Susan Walton 4,771 
Gerry Melanephy & Maureen McLoughlin 4,771 
Steven Smith 4,770 
Nigel Le Long 4,760 
Clive & Pamela Lennard 4,755 
Barry & Nina Mitchell 4,720 
Alex Dewar 4,716 
David & Elaine Luke 4,713 
Mary Hession & Geraldine Twamley 4,706 
Beryl & Maxine Wynter 4,693 
Teresa Reis & Stephen McCormick 4,682 
Sylvia & Gary Green 4,658 
John & Ann Mayren 4,643 
Kate Lee & Nicola Spence 4,637 
John Smith 4,632 
Diana Schuch 4,554 
Peter & Anne Rowland 4,531 
Alana & Keith Banks 4,511 
Stuart Hill 4,492 
Joyce & James Holden 4,472 
Raymond & Caroline Powell 4,456 
John Morgan & Gilly Mc Crone 4,442 
Peter & Joyce Rowe 4,432 
Isobel & James Orr 4,409 
Michaela Williams 4,408 
Tracy & Garry Eltringham 4,403 
Sue & David Benison 4,398 
Ian & Rachel Hickton 4,395 
Joanne & Stuart Lamb 4,386 
Joelle Curd 4,384 
Bev & Dave Townsend 4,383 
Punit Vyas 4,355 
Jean Sidhu & Antony Watkins 4,345 
Diane & Geoff Owen 4,340 
Timothy Murphy 4,323 
Mark Irons 4,308 
Anna & Nicholas Padfield 4,280 
Tracy Herron 4,270 
Martin & Wendy Stryzyk 4,259 
Shane & Katharine Williams 4,259 
Helen Sandland 4,256 
Ted & Rose Farrar 4,221 
Mark Williamson & Lisa Hughes 4,219 
Elizabeth & Ian Hyams 4,217 
Jasper & Helen Brawn 4,213 
Darryl Allen 4,212 
Louise Wellock 4,212 
Ryk & Beverly Downes 4,211 
Sandra Brown 4,201 
Michael & Michelle Walker 4,199 
Lee Roberts & Maryann Barros 4,191 
369 
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421 
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423 
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425 
426 
427 
428 
429 
430 
431 
432 
433 
434 
435 
Dean & Rachel Rothwell 4,171 
Mark & Sue Oreilly 4,162 
John & Lesley McNally 4,161 
Alison Beal & Geoffrey Ault 4,148 
Glyn & Rose Thomas 4,125 
Geoff Taylor & Alison Moore 4,114 
Daniel Booth & Amy Bennett 4,103 
Jerry & Lesley Eshelman 4,085 
Christopher Pagett & Rachel Parker 4,079 
James Moynihan 4,078 
Margaret & Ian Foster 4,071 
Katrina & Ian Hawker 4,048 
Ann & Philip Linsey 4,041 
Terry Hayden 4,041 
Catherine & Stephen Lord 4,021 
Michael & Ann Jones 4,009 
Peter Gallant 4,003 
Peter & Cathy Legg 4,003 
William & Helen Greaves 4,000 
Karen Cave & Colin Maynard 3,997 
Kerry Edees 3,983 
Mikaela Brown 3,973 
Alan & Rebekah Larner 3,973 
Keith Tomlinson 3,970 
Margarida & Lawrence David Gray 3,939 
Stephen & Elizabeth Smith 3,930 
Keri & Mark Watters 3,900 
Paul & Alison Taylor 3,897 
Linda Smith 3,889 
Lynne & David Trowell 3,874 
Janet & Roger Bowen 3,843 
Justin Rowe & Tracy Bell 3,841 
Paul Smith & Angela Solomon 3,829 
Wendy Fielding 3,829 
Brian & Jean Carroll 3,816 
Cath & John Wilkinson 3,797 
Brian & Deborah Hobbs 3,793 
Seamus Gallagher 3,787 
Sharon & Steve Agnew 3,779 
Satwinder Sagoo 3,761 
Malcolm & Jennifer Warden 3,755 
Michael & Louise Elliott 3,750 
Tom & Kathryn Forbes 3,747 
Pauline Cave & Alan Parmenter 3,736 
Denys & Laura Harris 3,734 
Kelly Hill & Nathan Donohue 3,731 
Janet & Terry Mulley 3,723 
Aloys Tata 3,708 
Linda & Alan Cannings 3,704 
Peter & Denise Bach 3,697 
Stephen & Barbara Courtney 3,697 
Gill & Tim Evans 3,688 
Paul & Karen Dean 3,677 
Jennifer & Paul Jacobs 3,673 
Charlie & Gillian Whitton 3,670 
Peter Stanley 3,668 
Deborah Weaver & Sherralyn King 3,647 
Raymond & Susan Kirkland 3,641 
John & Christine Parker 3,640 
Jacqueline & Steven Ellis 3,634 
John & Karina Beesley 3,631 
Pamela Jarvis 3,631 
Veronica & Steven Martinucci 3,624 
Gavin & Roselyn Thomson 3,621 
Tony & Wendy Vallerine 3,620 
436 
437 
438 
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441 
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448 
449 
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500 
Recognition Bulk Sales
Recognition Volume Profit & Ten Active Wide 
10% 
Volume Profit 
Aaron Smith 
Amy Harris & Martin Gledhill 
Andrew Limmage 
Arron Olney 
Caroline Smith & Philip Smith 
Cerri Smail 
Chinyere Onwasigwe 
Colin Goddard 
Colin Matthews 
Dana Salmon & Christian Walker 
Francis Pendlebury 
Gerard Fenton 
Grant Hammond 
Gwen Hogg 
Helen Tye 
Joanne Brown 
Joanne Murray & Michael Warriner 
Jodie Mcqueen 
John Stuart 
John Rickman 
Karen Jones 
Katie Pack 
Kehinde Sulaiman 
Kim Thresh 
Lorraine Wheaton 
Lyn Arkell 
Lyndsey Black & Neal Black 
Martin Dyson 
Mary Mensah-Bonsu 
Michael Robertson 
Paul Lamb & Julie Lamb 
Phil Heaver & Jayne Heaver 
Raghavendra Gosavi 
Richard Tinson 
Robert Gardner Gardner & 
Kelly Gardner 
Ronnie Montgomery 
Sandra Jones 
Sandra Mackenzie 
Sarah Pentelow 
Sarah Wade 
Sean Powell 
Sonia Rodney 
Steve Morris & Sara Sheppard 
Terry Gallon 
Tijani Yusoof 
Tom Crewe & Carole Crewe 
Tony Ashmore & Coralee Wilson 
Rachael Aspden & Roy Aspden 
Ben Griffiths 
Carl Robertson 
Claire Mitchell 
Daniel Hamlet 
Karen Fisher & Garry Fisher 
Karen Williams 
Matteo Sassanelli 
Pavlos Chatzinopoulos 
Sean Walker & Verity Walker 
Linda Pollard & Dane Pestano 
Karen Cave 
Paul Sloan 
Ten Active Wide - 
Period 9 
Claire & Peter Rea 
Bob Webb 
Stephen Smith & Dennis Chamberlain 
Stuart & Robyn-Lee Heard 
Ian & Sally Williams 
Debra & Oliver Pusey 
Lindsay Gonsalves & Daniel Young 
Phil & Jean Warrington 
Raymond & Miriam Turnbull 
Mike & Dawn Gough 
John & Craig Hawkes 
Karen & Neil Young 
Peter & Myrna Wellock 
First-time 
qualifiers 
in Period 9 
38 TEAMTALK SEPEMBER 2014 
13% 
Volume Profit 
15% 
Volume Profit 
18% 
Volume Profit 
21% 
Volume Profit
No. Distributor Name Sales 
SEPEMBER 2014 TEAMTALK 39 
TOP 
THE 
100 
Recognition Bulk Sales 
No. Distributor Name Sales 
Lynn MacDonald 1,144,838 
Nasko Ratchev 1,144,838 
Gavin Scott & Bonnie Arapes 1,134,008 
Allan & Billie-Dee Moffat 581,822 
Bob Webb 516,017 
Freda Fenn & Heather Summers 494,591 
Margaret Moore & Carren Arscott 493,619 
Rob Forster & Ray Aziz 491,853 
Muriel & Tony Judson 485,847 
Peter & Jackie White 401,969 
Gillian Nicholson 391,024 
Glyn & Elizabeth Hobden 332,987 
Chris & Wendy Mason-Paull 318,105 
John & Craig Hawkes 285,545 
Stephen Bourne & Anne Binks 233,259 
Gary & Esther Watson 203,478 
Sue Marshall & Bob Dalton 196,102 
Mike & Amanda Bibby 170,261 
Gordon & Judy Seldon 151,682 
Craig White 149,885 
Margaret & Roy Japp 128,683 
Robert & Mary Higgins 115,995 
Michael & Jean Day 113,498 
John & Steven Sharp 100,620 
Karen & Neil Young 98,023 
Hazel & John Noble Stephen 96,536 
Robert Gibbons 90,078 
Melvyn & Lucy Mortimer 88,143 
Claire & Peter Rea 82,355 
Andy & Claire Stephenson 80,671 
Sheila Smith 72,139 
Judy Jodrell 71,154 
Sylvia & Jack Hood 67,328 
Abigail Colclough 66,932 
Geoff & Fiona Webb 66,405 
David & Anne Pemberton-Smith 66,235 
John & Sarah McKie 65,678 
Phil & Jean Warrington 61,025 
Helen Lambert & Richard Woods 60,608 
Stuart & Robyn-Lee Heard 55,477 
Glenn & Caroline Royston 53,106 
Michael & Susan Pirie 52,849 
Andy & Janine Cooper 51,956 
John & Christine Prosser 51,460 
Chris & Julia Norton 51,178 
Raymond & Miriam Turnbull 50,951 
Michelle Kennedy 49,652 
Sue & Geoffrey Burras 47,250 
Helen & Paul Allgood 46,229 
Stephen Smith & Dennis Chamberlain 45,878 
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Keith & Robert Robertson 45,778 
Adele & Jaime De Caso 45,534 
Malcolm Ashmore 45,534 
Heather & James Oneil 44,333 
Tony & Katharine Briffa 43,770 
Alf & Carol Bell 43,624 
Andrew & Sue Boswell 41,459 
Doug & Sandra Roper 38,058 
Susan & David Darton 37,701 
Mary & Edward Hawkes 37,673 
Jill Corlett 37,157 
Eamon Lynch & Marie Ryan 36,888 
Richard Chantler 36,529 
Andrew & Carolyn Walkinshaw 35,367 
Deborah & Allan Dewar 34,964 
Tracy & David Sheehan 34,500 
David & Samantha Branch 34,334 
Caroline & Craig Cox 33,976 
Irene & Helen Wilson 32,845 
Gaynor Morgan 32,831 
Brian Harwood & Debbie Hargreaves 32,242 
Robert & Marianna Grinev-Branch 31,597 
Kevin Rider & Caroline Gledhill 31,219 
Stephen & Debra Nell 30,823 
Mike & Dawn Gough 30,409 
Stephani & Bill Neville 30,083 
Jane & John Dunkerley 30,062 
Lauren & Peter Jackson 28,807 
Carol Simpson & Douglas Clark 28,603 
Dave & Susie Horton 28,443 
Belinda & Peter Clarke 28,316 
Steve & Debbie Roper 28,214 
David & Rosie Bibby 28,099 
Rosina Pocock 27,194 
Andrew Buxton & Laura Kelly 27,092 
Martin Bell & Caroline Roberts 27,055 
Nuala & Clodagh McDonald 26,955 
Christopher & Louise Brown 26,886 
Peter & Myrna Wellock 26,341 
Sharon & Andrew Bird 24,892 
Karim Karmali 24,753 
Clare & Martin Whitelock 24,242 
Lindsay Gonsalves & Daniel Young 23,162 
Sylvia & Danny Laing 22,956 
Sue & Jas Bains 22,825 
Martin Gardner & Allison Butterworth 22,336 
Seph Oconnell 22,239 
Trevor Mitchell 22,201 
Stanley & Roy Stewart 22,117 
Ian & Agnieszka Clarke 21,898 
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Be ahead of the game 
Contact details. Kleeneze Ltd., Express House, Clayton Business Park, Clayton Le Moors, Accrington, BB5 5JY 
Website: www.kleeneze.co.uk +44 (0)1254 304171 Re-order code: 756970 
40 TEAMTALK SEPEMBER 2014 
57569703 
Christmas Showcase feedback 
This was just some of the 
incredible feedback that came 
flooding in following the Kleeneze 
Christmas Showcase 2014. 
“An awesome event, mega venue, inspirational speakers 
and a right old knees up in the evening. Thank you.” 
Harvey Kent via Twitter 
“Thanks for a fantastic day. The next 4 months are going 
to be AWESOME! Only in Kleeneze.” 
Ram Singh via Twitter 
“What an amazing weekend this is turning out to be – 
somebody pinch me! Only in Kleeneze.” 
Carolyn Hornby via Twitter (Venice Winner) 
“Just want to say thank you to Kleeneze for making the 
Christmas Showcase and Gala Dinner a great day!” 
Anthony Smith via Facebook. 
“Thank you Michael Khatkar, Lisa Burke, Amanda Bibby, 
Peter Rea and other speakers. What an amazing, 
exciting day!” 
Lisa and Kevin Wratten via Facebook 
“The best conference I’ve ever seen.” 
Steve Morris via Facebook 
“Thank you. Fantastic as ever and just gets better and better.” 
Andy Powell via Facebook 
“A big thank you to all involved in the fantastic day that was set up to help 
all Kleeneze Distributors old and new to move into a new era. As Peter Rea 
said – ‘get off the shelf!’” 
Geoff Owen via Facebook 
“Thank you for an inspiring day and wonderful evening.” 
Jannet Brown via Facebook 
“Martin Bell was a unique, innovative, comical and inspirational speaker. 
Surely a keeper for a future conference?” 
Leo ten Bruggencate via Facebook 
“Thank you Kleeneze. What a line-up of speakers, each very different but all 
with the same message: ‘whatever we want our life to be like, we can have 
it with Kleeneze’.” 
Robert Bradbeer via Facebook 
“What an amazing day. I flippin’ love this business. We’ve 
all got to challenge our enthusiasm and passion into work 
and start moving close towards the life of purpose!” 
Peter Rea via Facebook 
“Amazing day and evening. Thanks to all at Kleeneze. 
The hard work and effort that you all put in, is 
much appreciated.” 
Ann Coe via Facebook 
“My first Showcase, won’t be my last – what a show!” 
Sousa Hari via Facebook 
“Tantalising new product range to get some sparkle into 
the new season and the recent sponsoring incentive…YES 
please, more, more, more!” 
Deborah Jackson via Facebook 
“Having a great day with the team and friends across the 
Network – going to be a fantastic Christmas.” 
Marie Simmonds via Facebook 
“Wow, amazing Abigail Colclough speaking at the ICC 
in Birmingham.” 
Gary Watson via Facebook 
MISSED OUT? 
DON’T MISS THE NEXT ONE! 
On Saturday 3 January 2015 at the ICC Birmingham, 
Kleeneze will be welcoming in the New Year in 
spectacular style with an amazing Showcase line-up, 
incredible trainings, the most explosive recognition 
ceremony of the entire year and much, much more. 
It’s everything you need to make 2015 your most successful 
year to date. 
Book now – code 00027, £20/€24 
Joined Kleeneze since the Christmas Showcase? 
You can now book your New Year Showcase ticket free 
of charge! Just call the Service Centre on 01254 304171 
and one of our friendly advisors will arrange the ticket 
for you.

Team talk-issue-September-2014 kleeneze

  • 1.
    WWW.KLEENEZE.CO.UK SEPTEMBER 2014 Make this your most profitable Christmas ever Kleeneze changing lives Deliver the best customer service Increase your orders in seconds
  • 2.
    CONTENTS Editor’s Note Off the top of your head, name three entrepreneurs. Got them? Was Richard Branson one? How about Bill Gates? Were YOU one? The word ‘entrepreneur’ over the past few years seems to have become synonymous with a billionaire living in a ridiculous-sized mansion with a small army of staff to maintain it and a private jet parked on the drive. If that misconception didn’t bring its own set of problems with it, suddenly a whole influx of ‘preneur’ words emerged in the media for you to choose from. Perhaps you are a Mumpreneur or Dadpreneur, who combines running a business with looking after your children. Over fifty? That makes you an Olderpreneur. Graduated from university? Ah, you’ll be a Gradpreneur then. It appears our fascination with labelling people knows no bounds, but while I agree that there are often times that there’s no one-size-fits-all scenario, I don’t believe it’s the case here. The origin of the word ‘entrepreneur’ dates back to the 19th century. It came from the French word ‘entreprendre’ meaning to undertake. Nowadays, the dictionary simply explains it as ‘a person who sets up a business or businesses’. That’s you! “Erm, but I’m only doing this part-time to make a little extra cash,” I hear you stutter. It doesn’t matter. Kleeneze is your business. You have set it up and whether you like it or not, you are an entrepreneur. Good, so we’ve established you’re an entrepreneur and not an impostor. What’s next? Well now you know what you are, it’s time to embrace your new-found entrepreneurial status! Firstly, remember that you’ve become an entrepreneur in order to achieve something in particular. The majority of people who set up their own businesses will have their priorities split in many different directions, so although total focus on your business endeavours would be lovely, don’t beat yourself up about it. You can make it to the top just fine and still have a life! Still feeling the fear? Tell yourself it’s actually excitement. Your body doesn’t know the difference between the two, as they produce the same physical reaction. Your mind interprets that reaction and we all know who’s in control of that! You owe it to yourself to think of yourself as an entrepreneur. Your first step has been to make the choice to alter your life – to make a change because you refuse to put up with ‘more of the same’ for the rest of your life. And some would argue this is the hardest step to take. From now on think of being an entrepreneur in those terms – making a decision and a subsequent action to move towards something better, however you define it. Team Talk is filled with so many different takes on success – for some it’s making their child’s sports day or being able to go on a family holiday, for others it’s having a pension or fulfilling a lifelong ambition. Make success personal to you. Find that reason why and go out there and unleash your entrepreneurial spirit! Xen ia Po ole Xenia Poole Editor in Chief 2 TEAMTALK SEPEMBER 2014 13 19 14
  • 3.
    CONTENTS SEPEMBER 2014TEAMTALK 3 10 4 Congratulations! Kleeneze qualifiers set to jet off in style to the ‘city of dreams’ 5 News from Lisa All the latest company news from Kleeneze’s Managing Director, Lisa Burke 6 Kleeneze Shoutout Stories from around the Kleeneze Network 7 At your service You’ve worked hard to build up that customer base, so how do you continue to keep it thriving? 9 Make this Christmas count You’ve got one shot to make this Christmas your biggest and best ever! Take some of these tips from our top retailers and make it happen 14 I felt trapped and didn’t see how things were going to change An inspirational story of battling adversity and how Kleeneze helped change a life 16 How to increase your retail order in seconds If you knew that an extra half an hour or less of your day could earn you an extra £100, would you put the time in? 18 Showcase snaps They say a picture speaks a thousand words, so here’s this year’s incredible Kleeneze Christmas Showcase! 20 I had the best reason ever to make this work Find your reason why and the rest will all fall into place 21 New starter stories The 30 Day Bonus is helping hundreds of new starters on their way 22 Spread the Christmas cheer An extra income always comes in handy around this time of year, so if you’re looking to build your team, read these great tips 24 We beat our personal best The Summer Retail Challenge saw hundreds of Distributors beat their personal best from last year, but why wait until next summer to take the challenge? 27 I have actually achieved something worthwhile and it’s something I can be proud of For many, Kleeneze is far more than just an extra income 28 Period 8 Recognition Congratulations to all our Network achievers in Period 8! 34 Period 9 Recognition Congratulations to all our Network achievers in Period 9!
  • 4.
    Kleeneze Destinations Congratulationsto all our Venice qualifiers! Their months of hard work has paid off, as this month, almost 40 Distributorships received a call from the one and only Michael Khatkar confirming that they had qualified for a place on the Autumn Destination 2014. The qualifiers will be jetting off in style on Thursday 6 November to the city of dreams, Venice. Whilst there, they’ll be staying in the luxurious surrounds of the Bauer Hotel, dining in some of Venice’s most sophisticated and famed restaurants and taking in the sights of this fantastic city in true Kleeneze style. Congratulations to all of our Kleeneze Destination 2014 Qualifiers. 4 TEAMTALK SEPEMBER 2014 Bauer Hotel Alan & Anne-Marie Bennett Mike & Amanda Bibby Andrew Buxton & Laura Kelly Abigail Colclough Susan Coleman & Robert Holdford Sharon & Craig Davis Michael & Jean Day Adele & Jaime De Caso Rob Forster & Ray Aziz John & Craig Hawkes Stuart & Robyn-Lee Heard Carolyn Hornby Rhian & Anthony Jones Asha & Dipam Joshi Muriel & Tony Judson Teresa & Finbarr McCarthy David Miller Heather & James O’Neil Tracey Payne & Harvey Kent Debra & Oliver Pusey Claire & Peter Rea Teresa Reis & Stephen McCormick Kevin Rider & Caroline Gledhill Doug & Sandra Roper Nick & Grace Sassanelli Craig Skellern Stephen Smith & Dennis Chamberlain Christopher & Sarah Smith Marlene & Robert Somerville Paul & Alison Taylor Helen & Andrew Walsh Bob Webb Geoff & Fiona Webb Peter & Myrna Wellock Ian & Sally Williams Craig White Peter & Jackie White Stephen Wilson & Marie Bell Karen & Neil Young
  • 5.
    Lisa Burke, ManagingDirector Business update News from Lisa... They say that Christmas is the most wonderful time of the year and, if the feedback and figures that are coming through in the past couple of weeks are anything to go by, for Kleeneze, it’s going to be better than wonderful – it’s going to be spectacular. The past month has been a whirlwind of excitement. We started the season how we meant to go on with an incredible Showcase. Huge thanks again to our amazing speakers on the day – Amanda Bibby, Abigail Colclough, Mark Law, Helen Walsh, Martin Bell and Peter Rea. All gave such inspirational trainings and we’ve received outstanding feedback following the event. If you missed any of them, you can catch up again on Livestream. It will be there for the next month and even if you saw them the first time around, it’s well worth another look! This month also saw our final Venice qualifiers confirmed! Months of hard work has culminated in this wonderful reward, so congratulations to every single one of you. Next stop – Jamaica! These luxury Destinations are only a small part of what Kleeneze can provide for you. Although we find that the majority of people join to earn that little extra income, once they’ve seen the bigger picture, it’s incredible how many of them go on to use this unique opportunity to create the lifestyle they’ve always wanted. That’s why, earlier last month, we created a five minute video showing some of the highlights of these great lifestyles. It’s inspirational and a great addition to your sponsoring arsenal. Speaking of which, not only is Christmas a great time for retail, it’s also when we see team building increase as hundreds turn to us for a flexible opportunity to make some extra cash at this time of year. If you haven’t yet seen the Kleeneze Training Academy, do try and catch it. It’s a great tool to support what you already do. You can read more about it on page 23. We also have put more work into the recruitment site, www.kleeneze.co.uk with a testimonial library, which – once you’ve logged in – you can share with your prospects. Naturally, it’s our busiest retail season and so we’ve got plenty to help boost your orders. The Wipe Out offer on the back page of the Autumn Winter catalogue (also available as a flyer), our new Internet specials, revamped online shops and stunning new catalogues. You can find all this information on the DSA. These really are such exciting times for the business. You may have already seen some of the excitement building regarding our New Year Showcase on Facebook and, yes, we do have some great things lined up for you on the day, but don’t wait! These next couple of months can see all your business plans come together and set you truly on the path towards creating your lifestyle without limits. Get out there and grasp this incredible opportunity. The best is yet to come! Much love, SEPEMBER 2014 TEAMTALK 5
  • 6.
    Network feedback Kleenezeshoutout A Mini would do nicely! “The 30/30 car challenge is an incredible incentive that Annie and I are really excited about. We are going for the Mini for many reasons. Firstly it will grow our business and naturally increase our income. Helping your team achieve the 30 day bonus is massively important anyway and is what we coach, as it replaces any book loss, increases their income and gives them a sense of achievement. It will also be a really powerful story to prospects, as well as be inspiring to the team. And to be honest we need a new car anyway, so a Mini would do nicely! To keep us on track we are using the Mini fridge magnet that we got from the Showcase and it is great when you can change the number of initiations remaining. The closer you get to zero, the more excited and motivated you get which only has a positive effect to your business. We also have a spreadsheet with everyone on who has achieved their 30 day Bonus and the date they achieved it. On the whole, this is a brilliant incentive and rewards the people doing the numbers and supporting their team. It has given us an exciting goal with a deadline and it’s keeping us really focused and motivated to build our business and to support others to do the same.” Alan and Annie Bennett, Gold Distributors WHAT A WHOPPER! “This is my fourth Kleeneze Chrismas and what a whopper so far. I work my business very part-time but on my first customer drop with the new catalogues I got 36 orders out of 100 customers, totalling almost £600.” Gil Moulding, Silver Distributor 6 TEAMTALK SEPEMBER 2014 “Kleeneze really is like ‘picking up money off the doorsteps.’ I collected this order the other day from a regular customer and it totals £300..WOW! We made £107 from this one order! We love this business!” John Webb, Gold Executive Distributor. Leads to Success “My name is Tracy Giles and I have been a Distributor since the end of January this year. I qualified for the free Kleeneze success leads after sponsoring a person in at the end of July. I was lucky the start date had been backdated! Since then I have gone on to sponsor another 4 people into the business and, amazingly, I qualified for 250 leads all together. The campaign has been a tremendous success in helping me build my business.” Tracy Giles, Silver Distributor The best of both worlds “I was in the kitchen getting our catalogues ready to be distributed and my daughter came in from the living room and gave me a hug, I asked what that was for and she said that she loved me working from home as she gets to see me more, as before when I was working as an engineer I was working 60- 70hr weeks and getting up in the morning going to work before they woke up and coming in just before they were going to bed. Then the 6 weeks holidays consisted of me talking on the phone to them in work whilst they were enjoying days out and a few days holiday away (I used my holidays if I was sick or the children were as we didn’t get paid sick pay). I thank Kleeneze for literally saving me as I get the best of both worlds, which is earning money, loving what I do and also get to spend as much time with my children and wife - our marriage is stronger than ever! Priceless. THANK YOU, THANK YOU!” Chris Howson, Silver Distributor Got something you want to shout about? Let us know at shoutout@kleeneze.co.uk or post it on our Facebook page and you could see your story featuring in our next magazine
  • 7.
    Did you knowthat around 80% of businesses believe they are offering a better-quality customer service, but only 8% of customers agree? That’s not the greatest news for any business. Satisfied customers make repeat purchases and recommend the product – and the business – to others, leading to additional sales. You’ve worked hard to build up that customer base, so how do you continue to keep it thriving? Good customer service is all about leaving them happy. Happy enough to order again and pass positive feedback on to others, who may in turn become repeat customers! A lot of providing good customer service is common sense and living by the golden rule of “do unto others as you would have them do to you”. However, the essence of great customer service is forming a relationship with your individual customers, so exactly how do you do that? We put together a list of some of the most important customer service points. Let us know of any others that work for you at teamtalk@kleeneze.co.uk or share it with others on our Facebook page – www.facebook.com/kleenezeofficial. SEPEMBER 2014 TEAMTALK 7 Stand out from the rest At your service You will be judged by what you do, not what you say It doesn’t matter if you really mean what you say at the time, in order to maintain a good customer relationship; you need to keep your promises. If you’ve said you’ll deliver at a certain time on a certain day, do it. If you’re not 100% sure you can, don’t say it. Reliability is one of the keys to any good customer relationship and nothing will annoy your customers more than a broken promise. Be available Even when you’re not available, you need to ensure your customers can contact you somehow. Whether you leave them an email address, a voicemail number, even add them on Facebook, make sure they know they can at least leave you a message at any time. Be helpful – even when you know there’ll be no order at the end of it! We’ve heard some lovely stories in the Network of when you’ve helped your customers out – from opening jam jars to leaping over fences and performing CPR (yes, truly!). OK, one is obviously much more life-saving than the other, but they’re both hugely heroic in the eyes of customer service! Aim to listen to your customers and prospective customers and help them out whenever you can. It will ultimately lead to great pay back. Go the extra mile Throw in some free batteries with a product that needs them or go one step further and actually put the batteries in for the customer. Those extra steps all add up to great customer service. They may not say so, but the customer will notice your extra effort and appreciate it. Anticipate your customers’ needs It’s amazing what you can find out just by listening to your customers and asking some questions. If you can provide solutions to problems, you’re halfway there. Remember, the majority of our purchases are emotional ones rather than logical, so make your customer feel good and you could be on to a winner. Know your products Yes, there are a lot and no one would expect you to know each one inside and out, but familiarise yourself with the catalogue before you get it out to customers. Take note of the offers and best-sellers, so you’re not caught tongue-tied at the doorstep. Use positive language This is a good one for all aspects of life really, but very important when it comes to building relationships. It may seem like a small change in how you say something, but the effects are immeasurable. For instance, instead of saying something like: “That product isn’t available at the moment, but it’s on back order,” try: “That product is going to be available next month. I’ll place an order for you right now and ensure it’s sent to you as soon as it reaches our warehouse.” Where possible, always direct the conversation away from the negative and focus on solutions instead. Take your time You may have another 249 catalogues to get out or another 29 orders to deliver, but your customers will appreciate you taking the time to have a bit of dialogue and if that dialogue takes longer than you’d like, be courteous and do your best to wrap it up on a positive note.
  • 8.
    Stand out fromthe rest CHRISTMAS CUSTOMER SERVICE We asked you what you do at this time of year or indeed any other to make your customer service stand out from all the rest. “We always do an end of year newsletter about us and what has happened in our Kleeneze business, such as donations to our charities with all the small change our customers have given us. We also mention things like the Kleeneze Destinations and use it as a sponsoring tool. Last, but not least, we always do a free-to-enter Christmas competition, either a wordsearch or crossword. We have also always done hand-written Christmas cards for all our customers.” Fred and Karen Mason, Senior Distributors “We don’t have customers – we have about 2000 friends. We give a little free gift at Christmas, help any friend that needs items, do little jobs around the house and just anything they ask us to do or help with. Some are really close now and feel like a part of our family.” Jon Bonner, Silver Distributor “We learned very early on that if you don’t look after your customers, someone else will. We do and have done numerous things to look after our customers – from hand-delivering their Christmas cards to their friends, family and neighbours to doing odd jobs around the house and assembling any of their Kleeneze items that come flat-packed. What you put out, you get back ten-fold. One loyal customer, whose mother was also a very good customer, wrote us a very moving letter after her mother died, thanking us for everything we did for her mother. It’s things like that which keep you going when you’ve had a bad pick up and got soaked through in the process! At the end of the day, it’s the customer that pays our bills, so why wouldn’t you value them?” Katrina and Ian Harvey-Winstanley, Gold Distributors 8 TEAMTALK SEPEMBER 2014 “Last year I gave Christmas cards and calendars to my customers. The cards were printed, but I handwrote the customer’s name in each one and put an extra message in each one too. Customer service is all important to me. I treat my customers as I would expect to be treated. I hate unfriendly customer service and will (and have) walk away from a shop if I receive it. I have very high expectations of how I should be treated and I pass that on to my customers. I never quibble about returns and I always try and sort everything out to their satisfaction. Each and every one of them is me, in my eyes, and I try to be as helpful as possible, because that is what I would want.” Neil Dooley, Silver Distributor “I was once told that if I ever set my own business up, I shouldn’t do it to make money, I should do it to make a difference to the lives of every customer. They will then make the money for you. So true! Cheers, Dad, for that.” Craig Skellern, Gold Distributor ASK FOR FEEDBACK We think you’re doing great, you think you’re doing great, but what do your customers think? Unless you ask them, you’ll never know! Don’t be frightened to ask for feedback and while surveys and emails are all very well, nothing beats old-fashioned face-to-face conversation. Questions to ask when it comes to customer service • What can you give customers that they cannot get elsewhere? • What can you do to follow-up and thank people even when they don’t buy? • What can you give a customer that is totally unexpected? We don’t have customers – we have about 2000 friends. We give a little free gift at Christmas, help any friend that needs items, do little jobs around the house and just anything they ask us to do or help with. Some are really close now and feel like a part of our family.
  • 9.
    Make this Christmascount It’s the busiest, most profitable season of the Kleeneze calendar, and if you aren’t putting your all into your business you could be missing out on potentially staggering incomes. At this time of year, Distributors report sales increases of around 30%. Think about what that would mean to you and your business? We asked some of our top retailers how the Christmas seasons affects their businesses and income, as well as quizzed them for their best retailing tips. SEPEMBER 2014 TEAMTALK 9 Christmas retail tips OUR INCOME INCREASES BY OVER 20% AT CHRISTMAS “We have been in the business for many years now, and retail always increases once the Christmas catalogues are in circulation. Over the last 3 years our average income for Periods 9 to 12 has been just over 20% up on Period 8. Having developed a strong customer base we find that we do not normally need to do extra blanket drops, unless we choose to. We feel it’s important to get the Christmas books out as soon as we can, as customers are likely to see the great choice of products only 3 or 4 times to order in time for the festive season, and many people need to spread the cost of their purchases. Tell customers with a note in the front of the catalogue when the last drop is before Christmas to ensure they get their products in time, and check the Christmas delivery schedule so that you know when you have to place your final order. We post Christmas cards with a catalogue starting at the end of November in order to cover all of our customer base. We will also offer to help the elderly to post their own cards and letters for them if we know they are not able to get out to do it themselves. For new distributors who have not been through a Christmas with Kleeneze we would advise them to make sure that they have sufficient credit and that their account is paid promptly. Take products for demonstration on the doorstep and ask your Upline for the script that will help you get those extra sales. Always ask your customers for help in finding extra team members. Tell them that you’re too busy to do it all alone. Do they know of anyone who could use an extra income? They might surprise you and say "Yes ME!" or at least mention a friend or family member to talk to.” Keith Glass and Margaret Holvec, Bronze Executive Distributors
  • 10.
    EXTRA ACTIVITY CREATESAN ADDITIONAL £1500 INCOME IN THE RUN UP TO CHRISTMAS “We always look forward to the run up to Christmas as a sky-rocket increase in sales is guaranteed! More sales and bigger order values, means more profit in our pockets. This is our ninth Christmas with Kleeneze and we love this year’s catalogue. We think it’s one of Kleeneze’s best so far with so many fantastic gift ideas for our customers. At the start of the summer, we had customers asking when the Christmas catalogue was launching, so the anticipation has been building already. Although it’s only September, now is the time to have the Christmas catalogue in your packs. If you visit your customers once a month, that’s only 4 times that they will get the chance to buy from the Christmas catalogue. Over the coming months in the run up to Christmas, we up our retail activity by revisiting our customer base more often throughout each period. This gives our customers the opportunity to buy more from us rather than the shops! This extra activity creates an additional £1500 income in the run up to Christmas so is definitely worth the effort and time. When we are due to visit our customers for the last time before Christmas, we always put a handwritten Christmas card through the door as we collect the book. We personally thank them for their loyalty and support and we have found that this has resulted in excellent sales in January too. Christmas 10 TEAMTALK SEPEMBER 2014 is a great time of year to thank your customers and show them that you value and appreciate them. We find that this builds and ensures longevity, loyalty and support year after year. For new distributors, this is such an exciting time of year. Its gives you the best window of opportunity to find your customers more quickly. People are looking to buy now, so ensuring that your catalogue goes through their door regularly and consistently will develop the trust, reassurance of service and loyalty for the years to come. Having a written retail activity plan and schedule for the months ahead ensures you are able to maximise your efforts and build the foundations of your customer base to catapult you into the New Year.” Kira and Andrew Thomas, Senior Distributors OUR RETAIL FIGURE NORMALLY DOUBLES OVER THE FESTIVE PERIOD “We put the Christmas books out as soon as they become available. We find the big advantage with putting them out in September is that more existing and potential new customers open the books and, as you know, if someone looks at the books, there is a good chance they will order or at least start planning what they will order. Those orders generally come in during October and November, which tend to be our best months. With regard retailing activity, we definitely up ours from September to December. Order values tend to be higher, so we present and blanket drop catalogues to find new customers and present special offers to our existing customer base. We will send our customers Christmas cards on the last drops before Christmas, this tends to increase orders and more importantly created customer loyalty towards the distributor. This will be our fourth Christmas in Kleeneze and it’s without a doubt the best time to establish your customer base. With Kleeneze, we coach our new team members to build a customer base that retails a £1000 every 4 weeks. Normally this typically takes 6-8 months to establish. During the Christmas period (September to December) it is quite possible to build a customer base that will retail £1000 every 4 weeks in just 4 months, meaning the following year you can spend more time on really growing your business as your foundations are now built.” Chris & Annette Wright, Silver Distributors Christmas retail tips
  • 11.
    SEPEMBER 2014 TEAMTALK11 OUR BEST INCOME CHEQUES HAVE ALWAYS BEEN IN THE LAST QUARTER OF THE YEAR “After 10 Christmases with Kleeneze, we know from personal experience that from now on, it is BOOM time! Our retail will double over the coming months, and our best income cheques have always been in the last quarter of the year. For new distributors it can seem way too early to be thinking about Christmas, let alone placing the Christmas catalogue. However, our customers get to shop with us once a month, so our customers have approximately 4-5 shopping days through our catalogues, and then it’s Christmas. Some of our customers start their Christmas shopping in January and buy stocking fillers and presents throughout the year. In fact, we’ve had several customers buy items from the Just For You catalogue and on delivery, they’ve told us that these are Christmas presents. Naturally some customers will say it’s too early for Christmas shopping, but these same customers will be browsing our fantastic range of Christmas goodies, making their plans, and working out budgets. We increase our blanket dropping too, because while during the rest of the year there are many people who are not interested in our catalogues normally, they will look through the Christmas catalogue and buy from it. We also blanket just with the Christmas catalogue - who do you know who doesn’t need Christmas cards, wrap, table decorations, and stocking fillers? Everyone does, and buying from our catalogues is such a convenient way for people to shop - saves all that hassle with car parking, and queuing at shops. We have also been involved in Christmas table top fares with local pre-schools, and these events have given us the chance to network, and share our business opportunity with lots of people. Each year, we give our lovely customers Christmas cards - we pop them through letterboxes at the same time as we deliver catalogues on the last drop before our Christmas break. We have approximately 800 customers and we handwrite all the cards thanking them for their support and encouragement throughout the year. So many customers really appreciate this, and we receive thank yous well into February the following year. Of course, this helps to strengthen customer loyalty! Our advice to new distributors would be to get organised as it’s a busy time of year, get the Christmas catalogues out right now and give all your customers a hand-written Christmas card. It’s all about doing what you do for the rest of the year but doing more, better, faster, and taking advantage of the seasonal spending that’s going on!” Lucinda Bennett & Nigel Manning, Senior Distributors OVER 30% OF MY PERSONAL RETAIL IN SEPTEMBER IS CHRISTMAS PRODUCT “This is my fourteenth Christmas with Kleeneze, but in my first year in Period 12 I added an extra 4,000BP due to personal Christmas retail. It’s well known now that I have increased my period 12 personal retail by over 15,000BP by mainly hosting Christmas parties that demonstrated our product range at the doorstep. This added an extra £7,000+ to my income for that period. I am therefore, along with countless other people, an example of how this coming season can really affect your income positively. Most people absolutely love the Christmas season and they start shopping EARLY in preparation for the big day. Our current catalogues are the best we have had since 2003. This means the time is once again right to really put the effort in and reap the huge rewards that are awaiting us. I personally know some people who have been buying items from our Just For You range since early summer as gifts for Christmas and ‘putting them by’. I would strongly advise getting your hands on the new Christmas specialogues as soon as possible and get them into your customer’s homes. Do not pre judge – It will cost you money! The proof – last year in my first week of delivering the catalogues between 9 – 12 September, 34.8% of my personal retail was Christmas product. In the same week of 2012 the figure was 37% in 2011 it was 34%. Success leaves clues as we are always saying. I always ‘up’ my retailing activities at this time of year. I usually visit my customers every six weeks. In period 9 and 10 I bring this down to a five week cycle. Then in periods 11 and 12 I take it down to a four week cycle. I further ‘up’ activities by giving most of my customers the Christmas specialogues to keep so that they can ring in orders anytime that suits. It also allows them to make their shopping list in preparation for my next arrival with them. I also drop specialogues into various offices, sheltered housing schemes, shops etc where people work and live. My bank is a very lucrative source of orders at this time of year! Another great tool is to allow your customer to give you a complete list of items and dates of when they want each item delivered so that they can budget their spend. I always use a special Christmas insert for my packs and all specialogues have a sticker on stating that the customer can keep the specialogues and ring me with orders anytime. This year we have the added tool of promoting items on social media and I predict a further increase in my personal orders via this medium.
  • 12.
    I also givea Christmas card to my ‘core’ customers. I don’t do it to increase orders, I do it just as a matter of courtesy as many of these people have been with me for 14 years now. I did give every customer (1,500) of them one year but I didn’t see a substantial rise in order values in that experiment. I do receive approx 200 cards in return every year. I also blanket drop around my customer base in Periods 11 and 12. Average values are greater than normal times of the year by so doing. My advice to new distributors is to implement the above tips and drop more blanket drop catalogues than normal and reap the rewards. Happy retailing.” Ken Rooney, Silver Executive Distributor I BLANKET DROP FROM MAY ONWARDS TO GET CUSTOMERS FOR CHRISTMAS “Christmas always affects my income. A couple of years ago my retail shot up to over £12,000in 4 weeks, giving me an income of just short of £4,500. On a 4 week cycle, some customers will only get the book 3 times before Christmas – at the end of September, October and November. I blanket drop from May until September to get more customers for Christmas. Jo and I have over 1500 customers, and we send everyone a card. We use Kleeneze cards so as to get volume bonus, which brings the price of the cards down to 4 pence each for us. A very worthwhile investment. Jo handwrites every card to make it more personal, printed ones just seem cold. 12 TEAMTALK SEPEMBER 2014 For new distributors, put as many books out as you can - the more books you do, the more customers you will get, the bigger the income. Plus they will be customers for life. If you don’t have time in the evening to put more books out, then go early in the morning. I did.” Paul Tonkin and Joanne Heeraman, Senior Distributors IF YOU HAVEN’T ALREADY ORDERED YOUR CHRISTMAS BOOKS, DO IT TODAY “This will be our fourth Christmas with Kleeneze and as the song goes, it really is ‘The Most Wonderful Time of The Year!’ (If you listen you will hear Kleeneze distributors up and down the country singing this already). It blows us away every year the difference that the Kleeneze Christmas Catalogue makes to our sales and income; we expect our regular monthly sales to increase by approximately 30% in the run up to Christmas. We remember our first year in Kleeneze and the buzz that surrounded us from established distributors because the new Christmas book was about to be launched. We were both nervous about investing in the Christmas books as we had not long started and also unsure of the advice to “put them out straight away” as we couldn’t imagine that people would want to see them so early (in our naive opinion!). Our fears were unfounded. The books more than paid for themselves and seriously increased our sales, and we found that putting them out straight away was also wise advice. We now know Christmas retail tips
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    that people dobuy as early as August and September, in fact several of our customers have already been buying goods from the main catalogue to store away as Christmas presents for many months now. It’s never too early to put the books out - after all, some people will have been shopping for Christmas presents since Boxing Day last year! We have a regular base of customers who we service and as we have built relationships with them we will be asking them all if they have any friends, family or neighbours who they think might like to browse our Christmas catalogues. By providing a regular reliable service all year round your customers have no problem in recommending you and your excellent service. We always handwrite Christmas cards to all of our customers. Even if you have a large number of customers it’s a nice feeling to sit down and handwrite a card thanking them for their custom and many are touched by that little bit of extra customer care. Buy your cards from your own shop and a top tip for you - if you have a lot of customers start writing them now! And make sure you keep a note of customer’s names, so that you can personalise their card. We also use the Christmas Season to do our little bit for charity. We take part in The Vision Group collection of toys for the wonderful Barnardo’s charity, our customers add a toy from our Christmas catalogue to their order and in December all of the toys collected are donated to the charity for distribution throughout Barnardo’s. It’s a wonderful feeling and the customers love taking part. It adds to the magic of the Christmas Season. Our advice to new distributors - If you haven’t already ordered your Christmas books, do it today! You will not regret it. Speak to your successful upline for advice, your own group will be running Christmas Training, don’t miss it as they will have lots of hints and tips to help you have a bumper Christmas. And don’t forget this is your business; you are your own entrepreneur. Put your thinking cap on, there are sure to be imaginative ways that you can think of to boost your sales this Christmas, from Christmas Fairs (now is a good time to book) to coffee mornings for your friends and customers, to offices and schools. There are lots and lots of people who will need to shop for Christmas, let them know they can shop with you and have yourself a Merry Little Christmas Time. Sharon and Sean Deegan, Gold Distributors OUR INCOME INCREASES BY 20% – 30% “After nine years in Kleeneze, we are still amazed at how our business just goes manic at this time of year our income increases by 20 to 30%. We are on a customer base but at this time of year we go over our records and give a catalogue pack to anyone that has ordered with us in the past. We have found that some customers only really order at this time of year. Some customers say it’s too early to start in September and others ask us when the Christmas catalogue will be arriving. For a few years now we have used the ‘spread the cost of Christmas order forms’ (from Bids) and these have proved to be a great success so they are already in the catalogue packs waiting to be put out this year. We found also that if you demonstrate a few products that will increase your sales too. We also offer a 10% discount on all orders over £20 we have found it amazing how many customers’ orders come in at just over £20. We handwrite a Christmas card to all our customers so it is very important to keep your records up to date with their names etc. We also give our customers a personalised calendar. Have a great Kleeneze Christmas!” Terry and Diane Williams, Gold Distributors SEPEMBER 2014 TEAMTALK 13
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    Kleeneze changes lives I felt trapped and didn’t see how things were going to change Out of all the Summer Retail Challenge winners who stood on stage on Saturday 30 August, for one it meant that little bit more than most. Winning the iPad mini, of course, was a great reward, but for John Christian it meant that the new life that he had been dreaming of had officially arrived. “Just turned 26, unemployed, seemingly stuck on disability benefits, lacking in confidence and not doing much from day to day – that was me less than three months ago before Kleeneze changed everything! I’m John Christian and that’s me in the photo with my guide dog, Violet. I’m severely sight impaired (blind) and while Violet has only been with me for a year, my limited vision is something I’ve always lived with, just like my dyslexia. I’ve always wanted to work, but struggled to find something suitable. I felt trapped on benefits and really didn’t see how things were going to change. Then along came Kleeneze. Since responding to an advert included in a catalogue pack just over 8 weeks ago, everything has changed. After being presented the Kleeneze opportunity, I figured that even I could go up and down streets, dropping and collecting catalogues. I wasn’t sure how well it would all work out, but I was prepared to give it a go. I just wanted a bit of part time work and to start earning my own money. The first couple of months flew by. I worked hard and posted a lot of catalogues, but what really worked for me was the Tap & Tell approach. I get to meet lots of people and the results are impressive. Orders started coming in from my first catalogue drop. Within 23 days I had reached £600 worth of orders and achieved the 30 day challenge – the reward, more free catalogues from the Company with which to grow my business. In my first full 4-week Kleeneze period I earned £276.52, including a bonus of £64.27 for reaching the 10% level. I joined the business just in time to take part in the Summer Retail Incentive, needing to achieve £1000 of retail orders over 6 weeks of summer in order to be entered into a draw to win one of 20 iPad minis and maybe even a trip to Venice. I surpassed the £1000 target and qualified for the draw and then thought no more of it – until the Christmas showcase. And what can I say, my first Showcase was just amazing – meeting people, learning more about the business and listening to some really motivational speakers. Then came the draw for the 20 iPad minis and my amazing experiences of the last 8 weeks just skyrocketed. My name was called and I found myself, in a bit of a daze, up on the stage receiving my shiny new iPad mini and taking part in the draw for the Venice trip – I didn’t win the trip, but having never won anything in my life, I was overjoyed about with my new iPad mini. 14 TEAMTALK SEPEMBER 2014 So, now I’m getting out of the house, I’m getting exercise, I’m meeting new people, I have something to do every day, I’m growing in confidence and I’m making money. With Kleeneze, my life has already changed and this is only just the beginning! My thanks go to the amazing Rhino Group, especially Leo and Amanda, Geoff and Fiona and everyone who has supported me. Remember, if I can do it, so can you!”
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    SEPEMBER 2014 TEAMTALK15 Tap & Tell It worked for John and Tap & Tell can work for you too! Many of our new distributors are finding this system really helps (you may have heard it called ‘presenting’). In fact, in one test we conducted, orders were an amazing 60% larger with four times as many orders! Of course, there are many different methods to building your customer base and all of them work, as long as you are consistent and persistent. The Tap & Tell method, though, continues to see faster results right from the start. Here’s how to do it: POINTS TO HELP: • Remember the catalogue will do the selling for you, so all you’re doing is giving people an opportunity to look at it. • Speak to people with one thing in mind – how would you like to be spoken to? Remember that and let it come across in your voice and tone • Don’t EVER forget to SMILE! • Hand them the catalogue as you start your script, don’t ask or pause • Walk away as you finish your script • If they do not want a catalogue on this occasion, don’t take offence. Ask if you should pop by next time • Keep records so you can easily remember who might want a catalogue next time So why not make your summer full of new customers? Let us know how you get on at teamtalk@kleeneze.co.uk
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    How to increaseyour retail order in seconds 16 TEAMTALK SEPEMBER 2014 If someone told you there was a really quick, easy and often fun way to increase not only your current retail order, but your retail orders in months to come, would you do it? Of course you would! For the past 8 years, since Silver Distributor Satwinder Sagoo joined Kleeneze, he’s been using Doorstep Demonstrations as a way to increase his income as well as build great relationships with his customers. Formerly a department manager for Sainsbury’s, he was looking for an extra income to help pay off some debts. Just 10 months later, he quit his job to concentrate on Kleeneze and has since become one of Kleeneze’s top retailers. Team Talk caught up with him at the start of the Christmas retail season to find out more about his methods. Really, it’s your enthusiasm that will sell the product, not what you say. Get excited about the product and you’ll soon find yourself saying “I’ve GOT to show you this.” Doorstep demonstrations Are Doorstep Demonstrations something you’ve always done? Yes, always, from the very start. It’s not just at Christmas either; I do it throughout the year with various products. When you need the extra sales, it’s a really simple way to get them. People love it, especially when it’s a more unusual item. The tainless Steel soap was a good one. I also used to show the Granite Angels. I sold around 40 of them in one Period, which gave me an extra £500. Why do you think it’s such a successful method of retailing? I think people look at the catalogues all the time, but giving them the opportunity to actually see the products is something else. You’re speaking to your customers anyway when you deliver their order, so it’s just a little extra effort on your part and they really appreciate it. If you’ve never done Doorstep Demonstrating before, is the Christmas front cover product a good one to start with? Good question. The thing is that people always buy at Christmas, so it’s a good time to try it. For people to see an item physically, it’s easier to get the order. But also, at this time of year, people like gimmicks. The front cover product is something they haven’t seen before. Don’t wait until Christmas, though. It’s not too early to start, because people are shopping for it now. I’ve already sold 7 of the colour-changing Christmas trees this way and we’re only a week into September. Should you only do Doorstep Demonstrations with your customer base? I do it with everyone. I like to treat everyone the same really, whether they’re a customer of mine or not. If you create a sale through Doorstep Demonstrations with a non-customer too, it locks them to you. Is there a certain script you use when demonstrating? I like to make it as informal as possible really. I give them their order and have the product with me. A lot of the time people will ask me about it before I even say anything. Otherwise, I have a chat, make a joke – always remembering to call them by their name – and then say something like: “Before you go, I know you’re busy, but I’ve shown it to everyone else and didn’t want to leave you out.” Another good tip is to mention the price reduction – there often is one. Say it was this, but now it’s only this. Really, it’s your enthusiasm that will sell the product, not what you say. Get excited about the product and you’ll soon find yourself saying “I’ve GOT to show you this.” With products such as the Christmas front cover one that lights up, does it work better presenting them at night time? Ideally products like this are better demonstrated when it’s dark, but I’ve demonstrated them in the summer with success too. In fact, sometimes it’s a good opening to hand the product over to the customer so they can take it inside and have a proper look.
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    Does demonstrating theproducts to your customers not take a lot of time? Not really, no, and any time it is taking is worth it because of the additional sales. Say it’s taking an extra minute per delivery, but you’ve sold ten products worth £9.99 doing it. That’s an extra £100 onto your retail orders. It’s really worth it, especially for your bonus cheque. We always talk about Kleeneze being a numbers game – well this is just another avenue of that really. The more demonstrations you do, the more you can sell. And if you’re feeling REALLY inventive... Having always procrastinated when it came to the Christmas Doorstep Demonstration challenges, Christina Cann wanted to beat it once and for all. Although she loves doing Kleeneze, the thought of standing in front of someone at the door sent shivers down her spine. However, Christina decided 2014 was her year and it was time to feel the fear and do it anyway. Her decision made, she wanted to beat those nerves, tension and that feeling of being awkward, which some people feel while demonstrating the fabulous products from the Christmas catalogue range. So she donned her Christmas Onesie and went out to do her deliveries, all the time showing it off to her customers! SEPEMBER 2014 TEAMTALK 17 Great idea and well done, Christina! “Well done to my clever wife Sue Boswell who has sold an extra 40 LED canvasses (£600 in extra orders) in the last 2 weeks by simply showing customers the 3 different designs when delivering products, that has earned us an extra £214 without having to put out any additional catalogues.” Andrew Boswell, Platinum Senior Executive.
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    Showcase snaps 18TEAMTALK SEPEMBER 2014
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    My Kleeneze story I had the best reason ever to make this work “In March of this year, my wife of 10 years told me that we were going to separate. It was a bolt out of the blue and I was devastated. However, there were also my two boys, Charlie (5) and Ben (10) to consider. I knew my future financially was at risk. I work full time managing the Demand Forecasting Team across all of Virgin Media. I had enough to get by, but only just. There was very little ‘play money’ left. For three months, we kept it from the children, as we had been saving for 2 years to take them to Orlando. They were told in mid-July and in August, I moved into my own house just around the corner. I thought, to help out, I would get a second job - be it delivering pizzas or whatever. Then, a piece of paper was popped through my letterbox stating earn £50+ per week on top of your full time job. Light bulbs went off and I emailed the address on the flyer. It was Easter weekend and I had a rare weekend to myself. My football team were playing live on TV later on that day, so an impromptu pub crawl commenced. While I was walking to the first, my phone rang and it was Nick Sassanelli getting back to me about my email. I explained my interest and why it was imperative – even critical – to me that I succeed. I had the best reason ever to make this work – my kids. I received my catalogues the following Monday. I put 50 catalogues out that first night and collected 40 in on the Wednesday I came back. It resulted in £78 in orders. More catalogues arrived and by Saturday I had placed my first order of £350. I was going away on holiday to Florida, so had only two weeks to get my business up and running, but I still achieved my 30 Day Bonus and received 100 free catalogues. The massive high of being on holiday was met with the harsh reality of what I was returning to – but then I realised, no, it’s not a harsh reality – it’s a new beginning! I became more organised with my distribution – had a better process of collecting in, and, despite the fact I drop off and collect only twice weekly, in my first full Period, I hit 10% and sneaked over the £1k mark. Now, a few months in, my customers are becoming friends. Yes, it takes longer to collect if you’re having a natter, but they put their pen to order form easier and are extremely loyal. I am probably working less hours now than when I started out, simply because I found my customer base. Kleeneze has worked for me. Last week was my eldest son’s birthday. We had a massive water fight in the garden, followed by pizza, chocolate, crisps, sweets 20 TEAMTALK SEPEMBER 2014 At that moment the penny dropped why I will give my heart and soul to make my Kleeneze business a success etc. Ben asked me if I could afford it. I explained that I had £30 in my pocket from catalogues that was all mine. He said: “So, dad, the shopping was £32, so that means this party has really only cost £2. At that moment the penny dropped why I will give my heart and soul to make my Kleeneze business a success.” Neil Spedding, Silver Distributor
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    In my firstperiod I completed my 30 day challenge, hit my 10% and was set up for sponsoring with leads hitting my inbox SEPEMBER 2014 TEAMTALK 21 New starter stories “I had a bad experience in my last job and had to go off sick. I did not want to go back due to the harassment I was receiving and I needed to replace my income with something else. Also I wanted a job that fitted around my 2 girls aged 12 and 6 so I could take them to and from school and be at home with them. I achieved my 30 day challenge in my first 3 weeks in the business giving me 250 free catalogues. I also hit my 10% bonus level in my first period. I have earned £250 in my first 4 weeks in the business. This replaces one of my part-time jobs. With the busiest period of the year coming up I hope to earn enough so I can give up both of my previous jobs. Earning £250 has given me the confidence that this business works and is just what I need to help me out of my situation. My daughters love doing the catalogues with me and are happy that I am at home with them. I would say to any new distributors, get out there with as many catalogues as you can as many times as you can so you can get lots of orders, new customers and achieve your 30 day bonus receiving 250 free catalogues. These will help you to get even more orders which will give you the money you want to earn. I also have been selling products on Facebook which have done really well. Look around for items that are current like going back to school products and advertise them to the groups with children. My next goals are to earn £600 per month and bring people into my business. I have had lots of help and support from my upline Kate Joels and Andy Peay who have showed me what to do and what I can have from this business. We are in regular contact which I believe is important so you feel you are supported and part of the team.” Sandra Mackenzie, Silver Distributor “I joined the business at the start of period 9 wanting some extra cash and the freedom to work from home around my young family. I also knew that I quickly wanted to build the business enabling me not to have to return to my 9-5 job after taking time off with my son (although a well-paid job I needed more flexibility). In my first period I completed my 30 day challenge, hit my 10% and was set up for sponsoring with leads hitting my inbox. As advised I went to every meeting and training session including the showcase. I can honestly say that not only is it working for me I am thoroughly enjoying the work and have learnt to dream again. 1 WEEK into period 10 and have sponsored 2 people into the business on track of hitting my target of Gold by period 12. I would also like to add as part of the Imagine group the support and knowledge that is available is awesome and the people are truly inspiring, so a big thank you to my sponsor Chrissy Wright and fellow colleagues of the Imagine and Vision group. Here’s to our success.” Amy Harris, Silver Distributor We love to hear your stories. Email us at teamtalk@kleeneze.co.uk along with a photo and you could see yourself featured in a future edition of the magazine. Earning £250 has given me the confidence that this business works I am thoroughly enjoying the work and have learnt to dream again
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    Spread the Christmascheer Sponsoring is great all year round but Christmas has an edge, as so many people cannot afford everything they need; far too many people will use credit cards or take a loan that they’re still paying off by next Christmas. Do not under- estimate the power of £50-£100 per week between now and Christmas, this will give people a debt free Christmas that they will truly enjoy knowing it’s all paid for. Warm market is everyone that you know - relatives, friends, work colleagues, your Kleeneze customers. Guess what - these contacts are all free! Use a memory jogger and write down the names of everyone that you know. Never pre-judge as you never know who needs an extra income or wants a change of career/better lifestyle. Home Open evenings, also called Money Parties, are very, very successful. This is when you invite warm market to your house for you to share this opportunity. Invite warm market to local Open Evenings or the next Showcase with you. Be a little creative, ask them to do you a favour and accompany you as you’re driving there on your own and you will buy them a drink. 22 TEAMTALK SEPEMBER 2014 Christmas cards are a fabulous way to share your testimonial with all your friends and family, just pop a copy inside. Christmas sponsoring Ah Christmas! That means mince pies, family get-togethers and a great deal of Christmas cheer, right? Actually, for many, Christmas can be the most stressful times of the year and money worries come right at the top of the list of those stresses. If only there was a way to help... Stephen Smith and Dennis Chamberlain joined Kleeneze around this time of year in 2003. Stephen was a research scientist, working for the same company for 7 years, when his department was abruptly closed. Dennis was a semi-retired mechanic/ lorry driver and was struggling to survive on his pension. They joined Kleeneze, part time, to make a little extra money. Within nine months, they’d gone Gold, had started building a team and were making over £2,000 every four weeks. Since then, Stephen and Dennis have gone on to become known leaders in the Network, qualifying for conferences from Mauritius to Dubai & The Maldives and winning a Mini Cooper on their way up the Sales Plan. Team Talk caught up with Stephen, as the Kleeneze Christmas season gets underway, to find out whether this really is the best season to sponsor and what you can do to make sure you have a bigger, stronger team come 2015. In our experience, we have found that people find Kleeneze in the following ways: 43% Warm Market 26% Advertising – Newspaper and Online 31% Other Activities – Flyers, Shop Ads, Car Sign, DVD, Branded Clothing, Badge, Junk Mail, Social Media, Christmas Cards, Hand-out cards, 3’ Rule, Referrals etc.
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    THE KLEENEZE TRAININGACADEMY Most of you have a very successful system for sponsoring, as advised by your Upline. We wanted to take as much of that information as possible and create something to support that. So the Kleeneze Training Academy was born. Sponsoring is vital within this business for two main reasons: 1. It allows you to help PEOPLE earn an income and run their own business 2. It helps you build your own business and increase your income. It’s simple really – you build people and then people build the business. The Training Academy presents a unified approach to Kleeneze sponsoring. Hosted by Michael Khatkar and featuring interviews with leaders from across the Network, the Academy takes a look at all methods of sponsoring commonly used in the business from contacting a prospect, through what you can say and how to say it and onto following it up. SEPEMBER 2014 TEAMTALK 23 We are so lucky to have the amazing Lifestyles without Limits brochure and DVD, presented by Angela Griffin. Either hand them a DVD or email and tell them you would very much value their opinion; also if they could email it to all their contacts for you asking if they know anyone who needs a part-time or full-time income, change of career or better lifestyle. Social Media should be used to drip feed your warm market with nuggets of information to cause intrigue and interest, for them to ask you for more information. Share stories of team members Upline and Downline. You have built up trust and rapport with your customers, when delivering their products ask “Don’t suppose you know anyone that needs a good part-time or full-time income, as we’re getting super busy and need more distributors to meet demand?” Christmas cards are a fabulous way to share your testimonial with all your friends and family, just pop a copy inside. For newspaper and online advertising speak with your successful Upline for wording and advice on where and how to advertise. There is a huge list of other activities called “Fish Pond” or “Rods in the Pond”, they all work and would strongly recommend you use all of them as different methods catch the eye of different people. The 3-Foot Rule is an excellent way of generating contacts by just talking to people. Simply just talk to everyone who comes within 3 feet of you, when you’re standing in a queue for example, make small talk about the weather, sports, current events and invariably people will tell you they dislike their job or need more money. Have a short 20-30 second prepared statement of what you do, offer them your personal business card and ask for their contact details so you can forward information to them. For advertising and contacts from all other activities, follow the proven success system of your group, be it appointment or information pack. You must follow up every contact by telephone and build a rapport with them, which means ask questions and listening, get them talking about themselves and find out how Kleeneze can help them. KEY TIPS FOR SPONSORING • Generate lots of new contacts every week • Build Rapport – listen and be honestly interested not interesting • Follow–up every contact • Follow your group’s proven successful system - Duplicate • Nothing Great is Easy – Give it Time • There is a time in everyone’s life when Kleeneze is right for them, now may not be right now for everyone • When your new team members register – Give them the best contact, care and communication - remember how you felt when you first started • Have FUN FUN FUN FUN See for yourself on our YouTube page – www.youtube.com/kleenezehq
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    Retail challenge winners We beat our personal best! Hundreds of Distributors took part in Summer Retail Challenge this year and qualified, meaning that not only did they go into a draw to win an iPad Mini and trip to Venice, but they also built their business up in the process. Team Talk caught up with some of the winners from the draw to ask what they did differently to ensure they beat their personal best. “To ensure we beat our personal best from last year, the first thing we did was display on our PC the figure we had to beat - that was a constant reminder. Secondly, because we were in the middle of school holidays and annual holiday time, we decided to run an incentive for the customers and hid a £10 voucher in 2 catalogues on each round, this encouraged people to open the catalogues and subsequently purchase goods. Once we had done this on each round we then introduced the company incentive flyers for free UPVC cleaner (a very popular product with our customers anyhow), and as we all like freebies, it encouraged larger than usual orders. When we went away for a week we put our catalogues out with a covering letter telling customers they could enjoy browsing for a whole week while we were on holiday (this never fails to produce extra orders) and was sufficient for us to achieve our target retail for the period in question. 24 TEAMTALK SEPEMBER 2014 My previous job as a Social Worker was incredibly stressful and I was frequently ill as a result. I had been a customer of Kleeneze for 15 years buying its products every time I received a catalogue, so when we received a flyer with details of how to join, I jumped at the chance to work for them and to leave my job of 32 years with the council. Tony joined the company a few months later having taken voluntary redundancy from his job with BAE. He was very sceptical at first until he saw the cheques coming in. Being in this business has changed our lifestyle completely, being our own boss is fantastic. We have complete control over our lives, and it gives us the flexibility to spend more time with our grandchildren and to care for our elderly parents and relatives. It also means that Tony and I have been able to spend quality time together and to make some wonderful friendships within the network. We believe everyone is a winner in this business, we all have our own reasons for joining and wealth means different things to different people, so it’s important not to measure your own success with others and beat yourself up for not moving as fast as them. Set your own Goal, and measure your success by achieving those. Don’t follow other people’s dreams and remember to review your goals regularly. Our next goal is to find Leaders for our business so we can continue to enjoy the precious time we have left with our families.” Lyn and Tony Davies, Senior Distributors “We aimed a lot higher than just beating last year’s figure, which made us work harder to achieve that. We did our usual customer base and in between some extra blanket drops to find more customers which is always good for the Christmas run. The best tips for retail are be regular every four or five weeks, keep good records, treat all your customers well, sort out any problems straight away and give excellent service. That helps you have customer loyalty as they always remember good service. I have made a lot of friends that are customers because of Kleeneze, it really is a fantastic business. WE BELIEVE IT’S IMPORTANT TO: 1. Use all the tools available from the company. 2. Be creative with your retail, don’t be afraid to change your routine. 3. Don’t be a secret agent, get your picture and contact details on everything, make sure your customer knows to look out for your picture when a catalogue arrives. (We issue them all with a fridge magnet with our picture and contact details on, we include our picture on Xmas cards etc) 4. Provide exceptional service to customers always be willing to go the extra mile (Tony has fitted toilet seats, light bulbs, front gate hinges, posted letters etc) 5. Allow time to socialise with customers, you may be the only person they have seen all week and they will remember your kindness. 6. As we have been in the business for 12 years we have achieved many of our goals, first and foremost, never having to work for someone else. We enjoy relaxing holidays and this was one of our main reasons for joining Kleeneze...to provide £50 a week extra to finance them.
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    Also always makesure your catalogue bags are changed regular so catalogues look smart. Make sure you deliver as soon as possible, our order goes in on a Friday it comes to us Tuesday and is taken out that day so customers are not waiting long. Look smart, smile and be polite. The incentive was a fantastic way to help get the extra retail and wasn’t really any effort. The reason we started Kleeneze was to earn some extra money and to do something that that would fit in around my son who is in primary school. Kleeneze is now our main income and covers our needs although we do other things as well. I guess you could say the amount of hours we spend doing the work its only part time. We earn around £20,000 per year and are working towards making that a lot higher. Work does come first, we have specific days we go out with catalogues and when we collect them during the school holidays my son comes with us which also teaches him that you have to work and gets him out and about in the fresh air. In the afternoon after we finish I can take him to the beach or down the river or cinema it means quality time with him not a child minder. I can go to school sports and concerts and not miss out on anything he is involved in. We can take days off without having to ask anyone else. The fact that you are in the business for yourself but not by yourself is a bonus our up-line are fantastic and supportive. We have met some amazing and inspiring people in the business that make us want more. Also I (Rose) have spent time in hospital but we have still managed to do the business, if I worked for an employer I don’t think I would still have a job! It really is up to you as it really does work, all you have to do is work it! Our goals are to get to Bronze Executive and above to increase our income for our future and to qualify for a holiday. I can’t speak for Glyn but for me this business has changed my life. It has given me confidence and the guts to want to change myself and become a better person and want to help others do the same.” Glyn and Rose Thomas, Senior Distributor “It all started back in September 09. Ros said ‘I’m going to join Kleeneze’ to which I replied ‘OK’. Tip guys: Never react to shocks. We’d been in networking more than twice before with little success. I went with her to Chantele and Barry’s for the coffee but guess what, I was included in the sign up, my reaction to that being ‘I ain’t doin’ it’. And that’s how it was for a couple of years. Sure I did a bit of this and that to help as Ros worked hard, cracking 10% in the first period round a full time job with unsociable hours. Tip: Effort wins. Fast forward to March 2012 we had a small team at about 13% coming and going like teams do. Frustrated we decided to do something about it. We had heard enough times ‘if you do the work you get the reward’ well, we did the work and December 2012 we were Gold distributors with just shy of £10,000 volume. Tip: If you go for an incentive or a goal, build in cover. Things can go wrong. Ros doubled her usual retail to achieve that. I saw our certificate of income over £1200 and being a logical bloke, dropped my ‘aint doin’ it’ phrase as it no longer made sense. Then like Jericho the walls came tumbling down and we were back in the basement covered in cobwebs SEPEMBER 2014 TEAMTALK 25
  • 26.
    Retail challenge winners again. Another year in the doldrums but Kleeneze rolled on pretty much without us. Then two things happened almost simultaneously. A new detailed resources site was made available to us, (brilliant tool) and Eric Worre’s book (Go Pro) landed on the mat thanks to Kleeneze’s promotion at the showcase. Tip: Stop blaming, start doing. We are on the way up again wiser now. We work with the people who will work and encourage those who don’t. We know that Kleeneze is a rock solid facility delivering what they say. Anyone can plug in to it and have whatever they want but it’s a people’s business, whether retail or team building. Tip: Study people. They are your market. We have seen Gold and know it works so where next? For me, still working long after retirement age, Bronze will set me free and Ros, some years my junior but light years ahead in networking, SED will free her. Tip: Know where you are going. Drifters lose. I am now in the twenty first century with a mini iPad we won at the showcase (thank you Kleeneze). It took some planning, tracking and a Bank Holiday Monday pick up to get in the draw. More catalogues, more numbers that’s the name of the game. Work smart, be smart, because it’s a people business. I like incentives as they focus the activity. Tip: Change what you do to change what you get. So if you have an unwilling partner keep going as they can change. I’ve got a mini iPad to show people the business ‘nd I’m doin’ it. I’ve told mini it has one year to work with me and make it happen or it’s going in the wheelie bin. Tip: Invest in yourself. As an aside, we haven’t had a proper holiday for years but we’ve got a plan. Work to tick all the boxes on the application form, send it in and see if Kleeneze delivers that too!” Alan Clark and Ros Blunden, Gold Distributors 26 TEAMTALK SEPEMBER 2014 Kleeneze has given us the freedom to live wherever we want to, so we chose to live in another part of the country, over 150 miles from where we started. Proving that Kleeneze works anywhere. “Getting the ipad mini was fantastic. It’s been on our goals list for some time so thank you. To make sure we beat our personal best from last year was really easy. All we had to do was more. Consistent retail was crucial every week. We also kept track on what we needed to do on a weekly basis to achieve our goal. To ensure that we were in the draw we condensed our customer base from 5 weeks to 4, so there were a lot more catalogues going out every week. Our top retail tips for the network are to know your target before the period starts and never waiver from the amount of work that you set out to do. If you fall behind your target you can always do more the next week to catch up. The incentive was great to go for but even if we had not won anything we would have still earned a lot more money. That is the beauty of this business, you virtually write your own cheque-if you want more you do more, simple Before joining Kleeneze I had been working as an electrician installing fire alarms in the South East of England. The stress of commuting in and out of London on packed tube trains and buses, working 9 hours a day, only to come home, eat, have a couple of hours TV, and then getting up and doing it all over again the next day was really taking its toll. I worked Kleeneze in my spare time until I was made redundant from my job. I then decided to just concentrate on doing Kleeneze. Since joining I met Rachel and we got married. She is now involved on a part time basis. We now have a great team of which many have become good friends. Kleeneze has given us the freedom to live wherever we want to, so we chose to live in another part of the country, over 150 miles from where we started. Proving that Kleeneze works anywhere. We regularly earn in the region of £800-£1000 part time every four weeks and our best income for a four-week period is £2673.08. We not only earn fantastic incomes, and have made many new friends, we now have the freedom that comes with not having to go to work for a boss every day, just to make someone else rich. This opportunity has changed our lives beyond belief.” Dean and Rachel Rothwell, Bronze Executives
  • 27.
    I have actuallyachieved something worthwhile and it’s something I can be proud of SEPEMBER 2014 TEAMTALK 27 My Kleeneze story “I’ve always worked in the corporate world, working for someone. It was something I never gave much thought to – getting up in the morning, going out to work, sitting for 10-12 hours a day, getting stressed with the job, having to deal with questions all day, all the while being spoken to and treated like some sort of minion. Until I stumbled across the Kleeneze way of life! Through a number of networking opportunities, I met a lovely young lady who is a Kleeneze distributor (who later went onto become my sponsor) and who showed me the business. As the weeks went on, we kept in touch and, as my interest in what she was doing grew, she showed me more of the business and the opportunities that it can present. I was invited along to the local BOM which was a real eye opener and then a few days later I was lucky enough to be invited along to a Vision Group Success Rally. From that moment on, I was hooked. I was still working full time in a very demanding role in a call centre dealing with hotel bedroom reservations - 10 hours a day sitting in front of a computer talking to customers. However, one day I went into work to find that due to the current climate there were redundancies looming. I had only been there a few months, so there would be no big pay out. I spoke with the young lady again that had introduced me to the business a few weeks prior and from that point on it has been all systems go! I received all my kit and made my plan with my sponsor, put out the first 250 books and excitement was looming – finally I was doing something for myself and I was the boss! The next day I went and picked up the books and picked up my first customer and order - £3.98! Still I kept going struggling to understand why a) the people in the local area either hadn’t bothered to put their books out for collection, or b) why they wouldn’t want to order when there are such fantastic items available! When I found another order my heart leapt – and then I saw the amount £12.00! So out of the 250 books out I had an average order of just 6p a book – a little bit disappointing to say the least. However I kept on and on, plodding through and then within a few days I had enough orders to fulfill the minimum order value of £150! On delivery day I was excited to see that I had qualified for 50 free catalogues and they were very quickly made up and dispatched along with their siblings into the various letterboxes of Portsmouth! This process continued for another few weeks and then before I knew it I had done 4 orders and reached my £600 target for the 30 day challenge. I pushed on and on and the next milestone I hit was to achieve my 10%, and then my £1000 soon after. The last 6 weeks have enabled me to spend more time with my 3 year old son, which for me is one of the most important things. This business is a learning curve, but none of it would have been possible without the help and assistance of my sponsor, and the rest of the team. Everyone is helpful, and between them there is so much knowledge that these people are happy to share! One of the most important tips I can give anyone is to follow the plan and the system will work for you. Yes there are poor pickups, ridiculous customers, frustration with not getting books back, but these are small things that we have to overcome – don’t just focus on today as the averages over a period of time are what is important, and if you focus on the activity then the results will follow! My goals for the next few weeks are that I want to achieve my 13% and to have at least one activation – I’m already talking to people to share with them this opportunity and if I can help just one person escape the rat race of the corporate world then I will be happy! As this period comes to an end I can hold my head high that I have actually achieved something worthwhile and it’s something I can be proud of! One of the things I love about Kleeneze is the flexibility of being my own boss, and that there is no limit to what I can earn – I’m looking forward to the future and being a part of this great opportunity for a long time to come! My goal for the future is that I want to spend as much time as possible with my family, whilst working to substantiate an income so that I can eventually retire to Spain!” Ben Griffiths, Silver Distributor The 30 Day Bonus will help you earn FREE catalogues from Day 1 and there is no limit on how many catalogues you can qualify for within 30 days! Every time you place an order of £150 or more in your first 30 days, you will receive 50 Main Books and 50 specialogues. There’s no cap on the amount you can qualify for, so if, in your first 30 days, you do 2 orders of £150 – that’s 100 of each catalogue; if you do 5 orders of £150, it will be 250 of each! Plus, each time, you’ll receive 50 snap cat bags and 100 order forms, meaning you’ll have everything you need, when you need it. As an added bonus, when you complete £600/€720 (500BP) within your first 30 days, we’ll send an extra 50 catalogues with that qualifying order!
  • 28.
    Recognition Period 8 We believe that recognition is essential. We value all the hard work you put into your businesses on a daily basis and, as such, the next few pages are dedicated to YOU! Here are the names of those whose achievements are very much to be shouted about this Period. In no other business will you find such a recognition and reward scheme! Congratulations to all of you who achieved your goals in Period 8 and, for our new starters, we hope to see your name on these pages very soon! Personal Retail Top 3 1st £10,145 Melissa Squires & Ian Slade 2nd £9,055 Gunta Freidenfelde & Alexander Deas 3rd £8,389 Steven Divito Personal Sales Group Top 3 1st £22,167 Stuart & Robyn-Lee Heard 2nd £19,006 Tracey Payne & Harvey Kent 3rd £15,192 Marie & Jeremy Simmonds New Business Sales Top 3 1st £12,461 Debra & Oliver Pusey 2nd £8,063 Christopher & Sarah Smith 3rd £6,573 Stephen Smith & Dennis Chamberlain 28 TEAMTALK SEPEMBER 2014
  • 29.
    New Business Sales Distributor Name Sales SEPEMBER 2014 TEAMTALK 29 Recognition Top 50 Period 8 No. Distributor Name Sales Melissa Squires & Ian Slade £10,145 Gunta Freidenfelde & Alexander Deas £9,055 Steven Divito £8,389 Sohail Ahmed £8,064 Kira & Andrew Thomas £5,933 Gary & Esther Watson £5,919 Peter Savidge £5,903 Saddique Hussain £5,721 Paul Tonkin & Joanne Heeraman £5,706 Anthony Mervin £5,539 Karen Hall & Robert Evans £5,107 Margaret & Ian Foster £4,949 Susan Coleman & Robert Holdford £4,840 Martyn Cunningham £4,774 Lindsay Kelly & James Holmes £4,772 Teresa & Finbarr McCarthy £4,625 Chris & Annette Wright £4,508 Ian & Deborah Wightmore £4,412 Sharon & Sean Deegan £4,352 Jeffrey Margrave £4,336 Paul & Gosia Hammond £4,334 Kenneth Rooney £4,292 Brian & Jean Carroll £4,290 Aloys Tata £4,248 Tracey Payne & Harvey Kent £4,192 Kevin Davies & Deborah Parker £4,161 David & Elizabeth Marsden £4,117 Margarida & Lawrence David Gray £4,110 Kate Lee & Nicola Spence £4,010 Lorraine & Mark Collins £3,984 Martin Campbell £3,973 Patrick McKenna £3,958 Sanjay Sharma £3,938 Heather & Graham Williams £3,932 Rhian & E Anthony Jones £3,905 Cynthia & Peter Hayes £3,891 Philip Palmer £3,871 Karen & Steven Glew £3,865 Michael Mc Guinness & Louise Hughes £3,759 Ryk & Beverly Downes £3,751 Angela Fitzgerald & Peter Slinger £3,681 Ian & Rachel Hickton £3,679 Jason Morris £3,677 Keith Glass & Margaret Holvec £3,671 Lucinda Bennett & Nigel Manning £3,632 Angela Wallace & William Lawson £3,576 Satwinder Sagoo £3,554 Nigel Le Long £3,552 Jennifer & Paul Jacobs £3,552 Cicely & Anthony Powell £3,539 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Personal Retail Personal Sales Group Distributor Name Sales Stuart & Robyn-Lee Heard £22,167 Tracey Payne & Harvey Kent £19,006 Marie & Jeremy Simmonds £15,192 Debra & Oliver Pusey £13,530 Ian & Sally Williams £12,903 Mike & Dawn Gough £11,857 Melissa Squires & Ian Slade £11,396 Samantha Rushton & Dean Worrall £11,199 Karen & Neil Young £10,554 Keith Glass & Margaret Holvec £9,898 Sue Marshall & Bob Dalton £9,757 David & Anne Pemberton-Smith £9,554 Susan Walton £9,421 Teresa & Finbarr McCarthy £9,383 Gunta Freidenfelde & Alexander Deas £9,350 Steven Divito £9,315 Margarida & Lawrence David Gray £9,224 Lisa Crouch & Stuart Cox £9,166 Albert & Caroline Berry £9,146 Peter Savidge £9,129 Kevin Rider & Caroline Gledhill £9,088 James & Jane White £9,068 Michele & Brian Hewitt £9,017 Julie Cotton & Neil Tomkinson £8,962 Peter & Angela Abrahams £8,706 Sohail Ahmed £8,688 Paul & Gosia Hammond £8,385 Sylvia & Gary Green £8,339 Kevin Davies & Deborah Parker £8,138 Claire & Peter Rea £8,110 Raymond & Miriam Turnbull £7,969 Ann & John Coe £7,954 Colin & Sarby Turnbull £7,854 Andrew & Sue Boswell £7,773 Robert & Jacqueline Dolan £7,772 Kira & Andrew Thomas £7,746 Gail & Darren Drew £7,744 Christopher & Sarah Smith £7,720 Lindsay Gonsalves & Daniel Young £7,648 Marlene & Robert Somerville £7,616 Derrick & Maria Longwright £7,351 Stacy & Jonathan Beck £7,325 Lucinda Bennett & Nigel Manning £7,282 Stephen Wilson & Marie Bell £7,264 Kate Lee & Nicola Spence £7,214 Karen Boardman £7,127 Eileen French £7,085 Christine & Adrian Wright £7,078 David Miller £7,049 Sheelagh & Paul Humphries £6,978 Debra & Oliver Pusey £12,461 Christopher & Sarah Smith £8,063 Stephen Smith & Dennis Chamberlain £6,573 Alan & Anne-Marie Bennett £5,295 Heather & James O’Neil £5,261 Rie Pearson & David Heppenstall £5,149 Samantha Rushton & Dean Worrall £5,086 Stacy & Jonathan Beck £4,913 Graham & Janet Holloway-Smith £4,640 Steve & Debbie Roper £3,744 Stuart & Robyn-Lee Heard £3,591 Greig Sampson £3,452 Richard Chantler £3,357 Stuart & Gail McKibbin £3,238 Caroline & Philip Thompson £3,227 Timothy Murphy £3,157 Andrew Robinson £3,145 Victoria & Rowan Sweet £3,108 Sharon & Craig Davis £3,091 Dianne Sturrock £3,011 Beryl & Maxine Wynter £2,999 Christopher Pagett & Rachel Parker £2,911 Robert & Marianna Grinev-Branch £2,893 Peter & Jackie White £2,886 Craig Skellern £2,796 Andrew Buxton & Laura Kelly £2,777 Karen & Neil Young £2,755 Doug & Sandra Roper £2,690 Teresa Reis & Stephen McCormick £2,667 Margarida & Lawrence David Gray £2,536 Robert Hope & Lorna Brown £2,521 Debs & John Kibbler £2,512 Oksana & Richard Chapman £2,467 Hazel & John Noble Stephen £2,431 Lesley & Gordon Whittington £2,373 Mike & Dawn Gough £2,327 Lynsy Jaymes £2,321 Nick & Grace Sassanelli £2,313 Angela Welling £2,283 Tracey Payne & Harvey Kent £2,242 Carol Simpson & Douglas Clark £2,240 Katrina & Ian Harvey-Winstanley £2,218 Darren Bradbury & Charlotte Brennan £2,189 Majella & William McGonagle £2,178 Patricia & Triona Eckford £2,154 Geoff Taylor & Alison Moore £2,116 Paulina Golebiewska £2,078 Muriel & Tony Judson £2,039 Claire & Peter Rea £2,036 Tracy Herron £2,034 This figure will not include break-away Gold Distributors or non-qualifying Gold Distributors (includes all adjustments). This figure includes all new initiations plus their sales from Period 6-8
  • 30.
    TOP THE 500 No. Distributor Name Sales 30 TEAMTALK SEPEMBER 2014 Recognition Bulk Sales James Curtis 24,067 David Birtwistle & Angela Tonkin 23,776 Debra & Oliver Pusey 23,763 Clare & Martin Whitelock 23,131 Derrick & Maria Longwright 22,295 Roger & Barbara Green 21,873 Gabrielle & Paul Broadstock 21,768 Julie Collier & Peter Richards 21,489 Ron & Judy Speirs 21,177 Clare Ines 21,074 Andrew Ridley & Louise Lee 20,724 Marcell & Joanne Treanor 20,421 Jennifer & Martin Amos 20,413 Debbie Gee & David White 19,639 Ian & Sally Williams 19,518 Alison & Michael Ogden 19,512 Keith Sandland 19,463 Steve Johnson & Rosemary Rowntree 19,091 Wendy English 19,080 Christopher Reay & Lesley Coan 18,652 Stuart & Gail McKibbin 18,640 Gary Cooper & Jackie Norris 18,426 Caroline & Philip Thompson 18,375 Alexandra Tuesley 18,339 Michael & Sandra Laydon 18,203 Teresa Divers & Bryony Hayward 18,193 Timothy & Tina Pace 18,033 Mark & Sarah Wildman 18,033 Stanley & Roy Stewart 17,799 Jay Singh 17,467 Seph Oconnell 17,283 Rhian & E Anthony Jones 16,679 Melanie & Andrew Wilson 16,456 Kerry & Paul Stonall 16,313 Paul Tawn & Clare Bason 16,048 Sunil Popat 16,048 Tracey Payne & Harvey Kent 15,839 Richard Houseago & Vanadis Fox 15,704 Mark Law 15,594 Sakuntla Kalyan 15,125 Eamonn & Anne Roe 15,001 Karen & Peter Flitton 14,951 Tony Fasulo & Julie White-Fasulo 14,375 Jackie & Stuart Bower 14,186 Michael & Jennifer Allsop 14,178 Linda & Ian Stanley 13,972 Chantele & Barry Travis 13,696 Paul & Carolyn Blaxall 13,646 Christine & Jim Foster 13,571 Laurence & Rosemary Wiseman 13,469 Adam Swire & Deborah Heron 13,356 Craig & Linda Lomas 13,328 David Byatt & Janet Smith 13,122 Karen Boardman 13,040 Lorraine & Ian Balcombe 13,027 Christopher Conroy 13,027 Paul Meikle 12,865 Marie & Jeremy Simmonds 12,660 Ram & Joginder Singh 12,570 Helen & Andrew Walsh 12,506 David Pope 12,392 Nicola & Jerome Neville 12,388 John & Janice Halsall 12,327 Christine & Adrian Wright 11,952 David Wilson & Julie Knight 11,952 Joseph & Julie Brame 11,882 Steve & Cathy Chambers 11,804 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 No. Distributor Name Sales Andrew Fountaine & Susan Nokes 11,389 Jim & Claire Dale 11,258 Peter & Sheryl Dutton 11,120 Graham & Lorna Carter 10,985 Arthur & Susan Cuthbert 10,877 Lesley Burroughs 10,839 Carole & James Sunter 10,740 Ivan Darch 10,656 Graham & Georgina Long 10,650 Amelia McHard 10,641 Stephen & Rebecca Gilbert 10,632 Gloria & Clive Davies 10,611 David & Christine Rhodes 10,605 Michael & Janet Wallace 10,458 John Gilham & Wendy Nimmo 10,445 Jillian & Peter Griffiths 10,397 Kevin Sands 10,396 Terry & Jane Hodge 10,340 Elaine & Martin Spafford 10,238 Kimberley Sunter 10,229 Robert & Jacqueline Dolan 10,211 Lucinda Bennett & Nigel Manning 10,159 Tony & Wendy Vallerine 9,955 Sharon & Craig Davis 9,947 Norman & Joanne Grundy 9,646 Georgina & Will Goodger 9,601 Georgina & Phil Gale 9,578 Paul Melville & Victoria Schofield 9,562 Patricia & Triona Eckford 9,545 Melissa Squires & Ian Slade 9,497 Karen & Kevin Marriott 9,449 Denise & Stephen Neal 9,362 Peter & Cheryl Creed 9,361 Samantha Rushton & Dean Worrall 9,333 Sue Phoenix 9,329 Martyn Cunningham 9,220 Lyn & Tony Davies 9,190 John Shearer 9,143 Colin Sadler 9,105 Bob & Diane Goulding 9,020 Sharon Bullock & David Taylor 9,004 Louise Puttick 9,004 Gerard & Claire Tucker-Mawr 8,952 Stephen & Laine Shepherd 8,940 Barbara Margaret Webb 8,727 Sheila & Nigel Fowler 8,638 Anthony & Susan Peacham 8,619 Coleen & Stephen Batchelor 8,582 Angela Wallace & William Lawson 8,486 David & Jenny Gerry 8,436 Kim Atherton 8,435 Peter Neesham 8,320 Daniel & Michelle Marshall 8,288 Keith Glass & Margaret Holvec 8,248 John & Jenny Caton 8,189 John Smith 8,184 Gail & Darren Drew 8,181 Gerry Melanephy & Maureen McLoughlin 8,181 Bev & Dave Townsend 8,163 Pamela Kent 8,145 Kenneth Rooney 8,130 Steven Harding & Narissa Mather 8,064 Conor & Linda Treanor 8,039 David & Paula Arapes 8,002 Oswald Elrick 8,002 Tavis Taylor 7,993 Omran Zaman 7,962 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 No. Distributor Name Sales Linda Brooks & Jason Belverstone 7,920 Colin & Sarby Turnbull 7,891 Clive & Pamela Lennard 7,862 Susan Walton 7,850 Kira & Andrew Thomas 7,830 Jude & Steve Joyce 7,828 Teresa & Finbarr McCarthy 7,819 Gunta Freidenfelde & Alexander Deas 7,792 Steven Divito 7,763 Trevor & Janet Rawding 7,756 Michael & Diane Ruth McCaul 7,744 Louise & Paul Lewis 7,713 Margarida & Lawrence David Gray 7,687 Robert Young & Clare Mears 7,654 Lisa Crouch & Stuart Cox 7,638 Albert & Caroline Berry 7,621 Peter Savidge 7,608 Diane & Geoff Owen 7,586 Iain & Jackie Swanston 7,585 Gareth Daw 7,577 James & Jane White 7,557 Justin Rowe & Tracy Bell 7,552 Michele & Brian Hewitt 7,514 Sandra Ellis 7,508 Barbara Ann & Alan John Peachey 7,485 Michael Godwin 7,481 John Morgan & Gilly Mc Crone 7,463 Ian & Carol Parker 7,336 Ann & John Coe 7,308 Seamus & Clare Houghton 7,283 Peter & Angela Abrahams 7,255 Sohail Ahmed 7,240 Narendra & Kashmir Kalon 7,234 Maria & Shane Treanor 7,103 Jaqueline Mullings & Steven Mee 7,095 Mark Jones & Amanda Wilson 7,084 Robert & Rosemary Annan 7,080 Marion & Anthony Homer 7,073 Gareth & Lynette Tucker 7,068 Harold & Minnie Fulton 7,041 Veronica Nixon 7,030 Jennifer & Stephen Roberts 7,001 Paul & Gosia Hammond 6,988 Paul Tonkin & Joanne Heeraman 6,986 David & Elaine Luke 6,984 Jeffrey & Frances Topple 6,951 Alan Meldrum 6,949 Sylvia & Gary Green 6,949 Neil & Susan MacLean 6,924 Richard Scott 6,919 Maria & Lee Kowalkowski 6,903 Julie Cotton & Neil Tomkinson 6,881 Ryk & Beverly Downes 6,812 Barry & Cecilia Bradbury 6,787 Kevin Davies & Deborah Parker 6,782 Laura McLoughlin & George Kerr 6,753 Robert Wellock 6,732 Brian Mooney & Sharon Treanor 6,703 Lynda Platts & Pauline Bell 6,649 Mary Hession & Geraldine Twamley 6,620 Ann & Philip Linsey 6,598 Terry Hayden 6,598 Graham & Christine James 6,591 Shirley Pere & John Barnes 6,562 Alison & Kevin Thomas 6,549 Jason Morris 6,521 Martin Webb & Toni Yates 6,474 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301
  • 31.
    TOP THE 500 No. Distributor Name Sales SEPEMBER 2014 TEAMTALK 31 No. Distributor Name Sales Christopher & Sarah Smith 6,434 Shaun & Susan Allsopp 6,401 Carlo & Cherry Hrynkiewicz 6,385 Kim & Scott Keable 6,381 Henry & Diana Crosby 6,375 Robert Clifton 6,358 John Smith 6,357 Diana Schuch 6,356 Marlene & Robert Somerville 6,347 Kathleen & Dominic Carolan 6,289 Stephen & Elaine Blay 6,282 Tim & Emma Sandom 6,184 Stephen Wilson & Marie Bell 6,183 Raymond Satchell 6,168 Mark Irons 6,158 Steven Smith 6,136 Stephen Clark 6,128 Gareth & Gil Duffy 6,124 Nick & Grace Sassanelli 6,122 Stacy & Jonathan Beck 6,104 Clive & Bev Currier 6,063 Patricia Fisher 6,056 Kate Lee & Nicola Spence 6,012 Norah Bohan 5,992 Vikki & Bernie Titterrell 5,983 Tammy Mullins & Simon Lanning 5,944 Denys & Laura Harris 5,931 Julie & Anthony Martin 5,921 Eileen French 5,904 Frederick & Karen Mason 5,901 June & David Love 5,901 Antony & Aileen Gunn 5,877 Roger & Gillian Coupe 5,874 David Miller 5,874 Alastair Miller 5,874 Heather & Alan Brown 5,862 Julie & Shane Edward Baker 5,830 Sheelagh & Paul Humphries 5,815 Alice Lloyd & Geoffrey Lock 5,813 Annette Bradley 5,779 Justine & Steve Giergiel 5,750 Darren Simmons 5,750 Jean Sidhu & Antony Watkins 5,731 Martin Campbell 5,690 Alana & Keith Banks 5,688 Alex & Kathleen Langler 5,672 Andrew & Ann Meldrum 5,661 Emma & Mark MacKelden 5,640 John & Kath Clease 5,635 Daniel Booth & Amy Bennett 5,601 Christine Richards 5,591 Nigel Le Long 5,587 David Potter 5,579 Clare Haines 5,548 Joseph Odonnell 5,545 Asha & Dipam Joshi 5,537 Stuart & Maureen Orr 5,532 Richard & Helen Peuleve 5,532 Jane & Andrew Connor 5,525 Lesley & Gordon Whittington 5,515 Steven Clements 5,467 John & Sophia Clements 5,467 Lee & Michelle Pattinson 5,461 Kathleen Watson 5,461 Keri & Mark Watters 5,459 Tony & Julie Brown 5,458 Douglas & Kirsteen Hamilton 5,451 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 No. Distributor Name Sales Rosemary & Christopher Day 5,447 Sandra Brown 5,408 Darryl Allen 5,408 Louise Wellock 5,408 Peter & Jean Monroe 5,399 Caroline & Simon Harvey 5,376 Veronica & Steven Martinucci 5,369 Gerard Coste 5,362 Robert Gould 5,357 Christine Lappin 5,352 Allan Ledwidge 5,352 Elizabeth & Ian Hyams 5,320 Anthony Mervin 5,310 Karen & Steven Glew 5,248 Tracy Herron 5,247 Shoukran Sharaf 5,216 Karen Hall & Robert Evans 5,213 Bill Caddy 5,187 Sara Eyres & Christopher Burras 5,177 Mary Mullins 5,160 Peter & Anne Rowland 5,136 Debs & John Kibbler 5,135 Joyce & James Holden 5,131 Barry & Nina Mitchell 5,129 Angela Fitzgerald & Peter Slinger 5,113 Michaela Williams 5,107 Sarah & Timothy Philp 5,105 Mark Williamson & Lisa Hughes 5,034 Tom & Kathryn Forbes 5,026 Rebecca & David Smith 5,012 Catherine & Geoffrey White 4,988 Amy Warrington 4,984 Stephen & Dorothy Hanlon 4,967 Mira Herman & Natalie Lofthouse 4,952 Adam Humphrey 4,925 Sarah & David Messer 4,916 Patrick & Helen Loftus 4,880 John & Karina Beesley 4,857 Jim & Vicky Smith 4,852 Susan Coleman & Robert Holdford 4,850 Andrew & Denise Hunt 4,843 Tracy & Garry Eltringham 4,831 Peter & Joyce Rowe 4,809 Raymond & Caroline Powell 4,774 Saddique Hussain 4,767 Vincent & Lorraine Tsoi 4,762 Jerry & Lesley Eshelman 4,757 Daisy & Richard Fickling 4,755 Keith Hatter 4,730 Lorraine & Mark Collins 4,706 Gavin & Roselyn Thomson 4,682 Keith Tomlinson 4,680 Dean & Rachel Rothwell 4,639 Susan Hook 4,622 Fay & Andrew Roe 4,614 Paul & Alison Taylor 4,608 Barbara & John Russell 4,591 Alan & Rebekah Larner 4,586 Richard & Ranti Fallowfield 4,584 Brian & Jane Mansi 4,523 Liz & Andy Gowland 4,519 Joanne & Stuart Lamb 4,505 Lynne & David Trowell 4,481 Luisa & Andy Newton 4,479 Janet & Andrew Mitchell 4,475 Kerry Edees 4,472 Joanne Powell 4,441 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 Glyn & Rose Thomas 4,423 Jacqueline & Steven Ellis 4,414 Lindsay Kelly & James Holmes 4,412 Anna & Nicholas Padfield 4,383 Joyce Reed 4,346 Vivienne Washington 4,341 Andrew & Vicky De Caso 4,341 Andrae Lyth 4,339 Punit Vyas 4,339 Gill & Tim Evans 4,338 Alan & Anne-Marie Bennett 4,336 Teresa Reis & Stephen McCormick 4,330 Janet & Roger Bowen 4,310 Pamela Jarvis 4,306 Alison Beal & Geoffrey Ault 4,283 Michael & Michelle Walker 4,276 Jon & Kelly Gulliver 4,268 John & Christine Parker 4,259 John & Shelagh Irving 4,256 Helen Sandland 4,200 Linda & Alan Cannings 4,190 Kate Joels & Andrew Peay 4,165 Shane & Emma Sullivan 4,165 Diane Rattray 4,158 Alan Duke & Beth Sage 4,152 Janet & Terry Mulley 4,133 Brian & Deborah Hobbs 4,127 Margaret & Ian Foster 4,124 John & Lesley McNally 4,120 Graham & Jennifer Shaw 4,111 Pauline Cave & Alan Parmenter 4,091 Chaitali & Ajit Nath 4,070 Brian & Jean Carroll 4,065 Paul Flintoft 4,055 Katrina & Ian Hawker 4,053 Amanda & Leo Ten Bruggencate 4,046 Sue & Tony Mincher 4,045 Donna & Charles Warr 4,039 William & Helen Greaves 4,025 Neil & Paula Cochrane 4,022 Lynne & Stephen Kelly 4,009 Peter & Denise Bach 3,995 Stephen & Barbara Courtney 3,995 Peter & Cathy Legg 3,976 Ian & Rachel Hickton 3,976 Timothy Murphy 3,973 Christopher Young & Helena Edwards 3,934 Isobel & James Orr 3,934 Anthony Rouse 3,932 Christina & Rob Cann 3,931 Martin & Wendy Stryzyk 3,928 Shane & Katharine Williams 3,928 Peter Gallant 3,924 Pierce & Janet Hartley 3,918 Jerome Hadley 3,911 Johanna & Stuart Peuleve 3,909 Paul & Tina Gordon 3,900 Steve Kelly 3,873 Simon & Alison Patmore 3,871 Alan & Jean Cane 3,870 Katrina & Ian Harvey-Winstanley 3,868 Beryl & Maxine Wynter 3,865 Margaret & Michael Drayton 3,851 James Moynihan 3,850 Sharon & Steve Agnew 3,849 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480 481 482 483 484 485 486 487 488 489 490 491 492 493 494 495 496 497 498 499 500 Recognition Bulk Sales
  • 32.
    Recognition Volume Profit& Ten Active Wide 10% Volume Profit Abbie Hardley & Ryan Hardley Amanda Byard Amanda Kuti Anthony Gould Anthony Kemper Barbara Melville Barry Douglas Ben Griffiths Caroline Moore David Lewis Dominic Shaw Gareth Banyard George Nurse Gretel Nethercott & Graeme Nethercott Ishaq Shah Jayne Cosker & Shane Ball Jean Wood Joanne Todd Jodie Stammers & Darren Middleton John Christian John Hitchen Julie Dollin Kellie Brown Kerry Evans Marie Gell Mason Powell Melissa Catchpole Melissa Williams Nadia Gray Owen Richards Patrick Morrison Paul Morris Paul Davenport Pavlos Chatzinopoulos Rachael Nwanze Rhys Williams & Sophia Camberis Rob Connor & Shonah Connor Robert Shaw & Tracy Love Rodrigo Chankel Rudi Feix & Natalie Feix Ruth Black Sabrina Stopforth Sarah Bebbington Sarah Simms & John Simms Sean Walker & Verity Walker Sheila Mavin Stephen Finnegan & Shital Finnegan Wendy Creith Bob White Catherine Holmes Elizabeth Anne Harvey Jai Sharma Nick Newham Paul Sloan Richard Daniels Ruth Sampson Simon Lowe & Laura Wilkinson Winston Samuels Andrew Robinson Lesley Smith Ten Active Wide - Period 8 Claire & Peter Rea Bob Webb Stephen Smith & Dennis Chamberlain Stuart & Robyn-Lee Heard Ian & Sally Williams Debra & Oliver Pusey Lindsay Gonsalves & Daniel Young Andrew & Sue Boswell Phil & Jean Warrington Raymond & Miriam Turnbull Mike & Dawn Gough John & Craig Hawkes Karen & Neil Young Peter & Myrna Wellock Congratulations to all our Sales Plan Movers in Period 8: Senior Distributors Andrew Fountaine and Susan Nokes Gold Distributors Margarida and Lawrence Gray Gunta Friedenfelde and Alexander Deas First-time qualifiers in Period 8 32 TEAMTALK SEPEMBER 2014 13% Volume Profit 15% Volume Profit
  • 33.
    No. Distributor NameSales SEPEMBER 2014 TEAMTALK 33 TOP THE 100 Recognition Bulk Sales No. Distributor Name Sales Lynn MacDonald 1,275,914 Nasko Ratchev 1,275,847 Gavin Scott & Bonnie Arapes 1,261,620 Allan & Billie-Dee Moffat 645,805 Bob Webb 581,430 Rob Forster & Ray Aziz 544,839 Freda Fenn & Heather Summers 485,957 Margaret Moore & Carren Arscott 484,263 Muriel & Tony Judson 471,174 Gillian Nicholson 387,663 Peter & Jackie White 385,571 Glyn & Elizabeth Hobden 328,308 Chris & Wendy Mason-Paull 314,425 John & Craig Hawkes 313,001 Stephen Bourne & Anne Binks 261,504 Gary & Esther Watson 230,682 Sue Marshall & Bob Dalton 222,867 Mike & Amanda Bibby 190,707 Gordon & Judy Seldon 147,765 Craig White 139,390 Robert & Mary Higgins 125,370 Margaret & Roy Japp 124,082 Robert Gibbons 108,942 Michael & Jean Day 106,844 Karen & Neil Young 106,456 Claire & Peter Rea 99,366 Melvyn & Lucy Mortimer 98,403 Andy & Claire Stephenson 97,501 John & Steven Sharp 96,409 Hazel & John Noble Stephen 92,599 Sheila Smith 80,503 John & Sarah McKie 72,545 David & Anne Pemberton-Smith 72,001 Sylvia & Jack Hood 69,451 Geoff & Fiona Webb 68,692 Abigail Colclough 68,313 Judy Jodrell 66,311 Phil & Jean Warrington 60,685 Helen Lambert & Richard Woods 58,870 Raymond & Miriam Turnbull 57,499 Andy & Janine Cooper 57,446 Glenn & Caroline Royston 55,071 Stuart & Robyn-Lee Heard 54,630 Sue & Geoffrey Burras 53,935 Michelle Kennedy 51,434 Heather & James Oneil 50,317 Michael & Susan Pirie 50,050 John & Christine Prosser 49,772 Helen & Paul Allgood 48,158 Chris & Julia Norton 48,029 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Stephen Smith & Dennis Chamberlain 45,433 Alf & Carol Bell 43,043 David & Rosie Bibby 42,449 Keith & Robert Robertson 42,170 Eamon Lynch & Marie Ryan 41,362 Adele & Jaime De Caso 41,237 Malcolm Ashmore 41,237 Tony & Katharine Briffa 40,391 Andrew & Sue Boswell 40,034 Stephani & Bill Neville 39,948 Susan & David Darton 39,154 Jill Corlett 38,910 Tracy & David Sheehan 38,384 David & Samantha Branch 38,312 Doug & Sandra Roper 38,244 Caroline & Craig Cox 38,012 Steve & Debbie Roper 37,636 Richard Chantler 37,452 Stephen & Debra Nell 35,619 Robert & Marianna Grinev-Branch 34,769 Gaynor Morgan 34,739 Kevin Rider & Caroline Gledhill 34,696 Brian Harwood & Debbie Hargreaves 34,525 Irene & Helen Wilson 34,228 Lauren & Peter Jackson 34,181 Jane & John Dunkerley 34,170 Andrew & Carolyn Walkinshaw 32,719 Belinda & Peter Clarke 32,686 Mary & Edward Hawkes 32,254 Andrew Buxton & Laura Kelly 32,191 Dave & Susie Horton 32,101 Deborah & Allan Dewar 32,089 Lindsay Gonsalves & Daniel Young 31,637 Mike & Dawn Gough 30,979 Peter & Myrna Wellock 29,422 Carol Simpson & Douglas Clark 29,149 Martin Bell & Caroline Roberts 28,626 Ian & Agnieszka Clarke 27,805 Martin Gardner & Allison Butterworth 27,603 Sue & Jas Bains 26,797 Trevor Mitchell 26,652 Rosina Pocock 26,581 Christopher & Louise Brown 26,259 John Webb & Kathryn Price 25,870 Nuala & Clodagh McDonald 25,743 Sylvia & Danny Laing 25,203 Karim Karmali 25,063 Sharon & Andrew Bird 24,570 Carole & Benny Morris 24,145 Anthony Greeves 24,133 51 52 52 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100
  • 34.
    Recognition Period 9 We believe that recognition is essential. We value all the hard work you put into your businesses on a daily basis and, as such, the next few pages are dedicated to YOU! Here are the names of those whose achievements are very much to be shouted about this Period. In no other business will you find such a recognition and reward scheme! Congratulations to all of you who achieved your goals in Period 9 and, for our new starters, we hope to see your name on these pages very soon! Personal Retail Top 3 1st £9,149 Gunta Freidenfelde & Alexander Deas 2nd £8,932 Melissa Squires & Ian Slade 3rd £7,528 Susan Coleman & Robert Holdford Personal Sales Group Top 3 1st £20,273 Stuart & Robyn-Lee Heard 2nd £15,515 Marie & Jeremy Simmonds 3rd £14,395 Ian & Sally Williams New Business Sales Top 3 1st £9,279 Christopher & Sarah Smith 2nd £8,435 Hazel & John Stephen 3rd £5,790 Samantha Rushton & Dean Worrall 34 TEAMTALK SEPEMBER 2014
  • 35.
    New Business Sales Distributor Name Sales SEPEMBER 2014 TEAMTALK 35 Recognition Top 50 Period 9 No. Distributor Name Sales Gunta Freidenfelde & Alexander Deas £9,149 Melissa Squires & Ian Slade £8,932 Susan Coleman & Robert Holdford £7,528 Chris & Annette Wright £6,659 Paul Sloan £6,184 Anthony Mervin £6,076 Peter Savidge £5,666 Teresa & Finbarr McCarthy £5,532 Gary & Esther Watson £5,105 Mark & Sue Oreilly £4,994 Margaret & Ian Foster £4,886 Paul Tonkin & Joanne Heeraman £4,794 Satwinder Sagoo £4,513 Kevin Davies & Deborah Parker £4,489 Michael & Ann Jones £4,391 Lorraine & Mark Collins £4,341 Aloys Tata £4,278 Rodney Webber £4,218 Jeffrey Margrave £4,184 Sharon & Sean Deegan £4,134 Alan & Ghislaine Wilkinson £4,128 Sohail Ahmed £4,097 Ian & Rachel Hickton £4,063 Alison Beal & Geoffrey Ault £3,952 Kira & Andrew Thomas £3,924 Arthur & Susan Cuthbert £3,902 Linda & Stephen McNeill £3,887 Karl-Josef & Brigitte Mergler £3,875 Karen Hall & Robert Evans £3,872 Keith Glass & Margaret Holvec £3,849 Susan & Paul Kearey £3,801 Rhian & E Anthony Jones £3,781 Kenneth Rooney £3,737 Margaret & Alan Morris £3,714 Philip Palmer £3,710 Angela Wallace & William Lawson £3,651 Jennifer & Paul Jacobs £3,644 Saddique Hussain £3,639 Nigel Le Long £3,605 Brian & Diane Holmwood £3,486 Martin Campbell £3,475 Justine & Steve Giergiel £3,462 Kate Lee & Nicola Spence £3,433 Karen & Steven Glew £3,415 Martyn Cunningham £3,401 David Wilson & Julie Knight £3,372 Chaitali & Ajit Nath £3,360 Sue & Tony Mincher £3,354 Abigail Allgood £3,347 Robert Hope & Lorna Brown £3,327 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Personal Retail Personal Sales Group Distributor Name Sales Stuart & Robyn-Lee Heard £20,273 Marie & Jeremy Simmonds £15,515 Ian & Sally Williams £14,395 Debra & Oliver Pusey £12,647 Tracey Payne & Harvey Kent £11,797 Kevin Rider & Caroline Gledhill £11,143 Mike & Dawn Gough £10,717 Claire & Peter Rea £10,360 Melissa Squires & Ian Slade £10,035 Peter & Angela Abrahams £9,922 Michele & Brian Hewitt £9,609 Gail & Darren Drew £9,538 Hazel & John Noble Stephen £9,382 Samantha Rushton & Dean Worrall £9,363 Karen & Neil Young £9,316 Bob & Diane Goulding £9,286 Gunta Freidenfelde & Alexander Deas £9,246 Keith Glass & Margaret Holvec £9,195 Teresa & Finbarr McCarthy £9,170 Susan Coleman & Robert Holdford £9,125 Christine & Adrian Wright £8,854 Julie Cotton & Neil Tomkinson £8,721 Ann & John Coe £8,627 Kevin Davies & Deborah Parker £8,568 Helen & Andrew Walsh £8,430 Andrew & Sue Boswell £8,401 Stacy & Jonathan Beck £8,385 Antony & Aileen Gunn £8,266 Richard Houseago & Vanadis Fox £8,221 Karen Boardman £8,132 Christopher & Sarah Smith £8,062 Alice Lloyd & Geoffrey Lock £7,857 Abigail Allgood £7,820 Robert & Jacqueline Dolan £7,682 Peter Savidge £7,661 Marlene & Robert Somerville £7,614 David Wilson & Julie Knight £7,547 Janet & Andrew Mitchell £7,478 Eileen French £7,278 Lindsay Gonsalves & Daniel Young £7,167 Albert & Caroline Berry £7,146 Sue Marshall & Bob Dalton £7,131 Clive & Bev Currier £7,058 Andrew & Kerryann Webber £7,046 David & Anne Pemberton-Smith £7,037 James & Jane White £7,030 Anthony Mervin £6,978 Stephen Wilson & Marie Bell £6,956 Craig Skellern £6,861 Alex & Kathleen Langler £6,823 Christopher & Sarah Smith £9,279 Hazel & John Stephen £8,435 Samantha Rushton & Dean Worrall £5,790 Stephen Smith & Dennis Chamberlain £4,946 Andrew Buxton & Laura Kelly £4,741 Debra & Oliver Pusey £4,176 Sharon & Craig Davis £4,006 Steve & Debbie Roper £3,950 Alan Duke & Beth Sage £3,857 Oksana & Richard Chapman £3,803 Timothy Murphy £3,529 Andrew Robinson £3,510 Stuart & Robyn-Lee Heard £3,458 John & Ann Mayren £3,365 Nick & Grace Sassanelli £3,303 Beryl & Maxine Wynter £3,215 Teresa Reis & Stephen McCormick £3,173 Peter & Myrna Wellock £3,091 Christine & Adrian Wright £3,080 Linda Brooks & Jason Belverstone £3,056 Heather & James Oneil £3,015 Stuart & Gail McKibbin £2,939 Debs & John Kibbler £2,794 Katrina & Ian Harvey-Winstanley £2,744 Teresa & Finbarr McCarthy £2,720 Kim & Scott Keable £2,702 Carlo & Cherry Hrynkiewicz £2,649 Richard Chantler £2,522 Hywel & Janice Lewis £2,507 Andrew & Kathleen Powell £2,445 Sharon & Andrew Bird £2,407 Amanda & Leo Ten Bruggencate £2,380 Emma & Mark MacKelden £2,285 Claire & Peter Rea £2,126 Tracey Payne & Harvey Kent £2,117 Rhian & E Anthony Jones £2,101 Stuart Hill £2,092 Kevin Rider & Caroline Gledhill £2,070 Alan & Anne-Marie Bennett £2,020 Kate Joels & Andrew Peay £2,015 Nick Newham £2,000 Richard Houseago & Vanadis Fox £1,991 Carol Simpson & Douglas Clark £1,984 Stephen & Rebecca Gilbert £1,932 Asha & Dipam Joshi £1,927 Mike & Dawn Gough £1,910 Lesley & Gordon Whittington £1,886 Robert Hope & Lorna Brown £1,880 Brian Harwood & Debbie Hargreaves £1,839 David Wilson & Julie Knight £1,819 This figure will not include break-away Gold Distributors or non-qualifying Gold Distributors (includes all adjustments). This figure includes all new initiations plus their sales from Period 7-9
  • 36.
    TOP THE 500 No. Distributor Name Sales 36 TEAMTALK SEPEMBER 2014 Recognition Bulk Sales John Webb & Kathryn Price 21,519 Richard Houseago & Vanadis Fox 20,821 Debbie Gee & David White 20,641 Roger & Barbara Green 20,400 Jennifer & Martin Amos 20,190 Alexandra Tuesley 20,088 Debra & Oliver Pusey 20,016 Andrew Ridley & Louise Lee 19,967 Ian & Sally Williams 19,952 Keith Sandland 19,800 Paul Tawn & Clare Bason 19,589 Sunil Popat 19,589 Julie Collier & Peter Richards 19,454 Gary Cooper & Jackie Norris 19,254 Carole & Benny Morris 18,535 Anthony Greeves 18,535 Stuart & Gail McKibbin 18,284 Chantele & Barry Travis 18,275 David Birtwistle & Angela Tonkin 18,221 Ron & Judy Speirs 18,130 Jay Singh 18,063 Wendy English 17,956 Michael & Sandra Laydon 17,662 Clare Ines 17,295 Derrick & Maria Longwright 17,003 Gabrielle & Paul Broadstock 16,968 Helen & Andrew Walsh 16,560 Karen & Peter Flitton 16,359 Christopher Reay & Lesley Coan 16,083 Teresa Divers & Bryony Hayward 16,078 Kerry & Paul Stonall 15,746 Marcell & Joanne Treanor 15,727 Steve Johnson & Rosemary Rowntree 15,448 Sakuntla Kalyan 15,356 Sharon & Craig Davis 15,286 Mark Law 15,191 Tony Fasulo & Julie White-Fasulo 15,029 Timothy & Tina Pace 14,978 Mark & Sarah Wildman 14,978 Paul & Carolyn Blaxall 14,838 James Curtis 14,757 Graham & Georgina Long 14,700 Joseph & Julie Brame 14,623 Robert & Jacqueline Dolan 14,412 Linda & Ian Stanley 14,234 Melanie & Andrew Wilson 13,968 Christine & Adrian Wright 13,878 Christine & Jim Foster 13,868 Eamonn & Anne Roe 13,565 David Pope 13,501 Rhian & E Anthony Jones 13,470 David Byatt & Janet Smith 13,249 Caroline & Philip Thompson 13,015 Marie & Jeremy Simmonds 12,929 Ram & Joginder Singh 12,441 Karen Boardman 12,335 Michael & Jennifer Allsop 12,297 David Wilson & Julie Knight 12,175 Jackie & Stuart Bower 11,959 Laurence & Rosemary Wiseman 11,919 John & Janice Halsall 11,774 Graham & Lorna Carter 11,692 Lesley Burroughs 11,510 Lorraine & Ian Balcombe 11,485 Christopher Conroy 11,485 Jillian & Peter Griffiths 11,249 John Gilham & Wendy Nimmo 11,132 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 No. Distributor Name Sales Adam Swire & Deborah Heron 11,042 Peter & Sheryl Dutton 11,041 Elaine & Martin Spafford 11,036 Louise Puttick 11,011 Norman & Joanne Grundy 10,910 Sharon Bullock & David Taylor 10,893 Bob & Diane Goulding 10,547 Alison & Michael Ogden 10,382 Stephen & Rebecca Gilbert 10,237 Amelia McHard 10,202 Craig & Linda Lomas 9,884 Tracey Payne & Harvey Kent 9,831 Steve & Cathy Chambers 9,595 Georgina & Will Goodger 9,484 Denise & Stephen Neal 9,403 Kenneth Rooney 9,362 Barbara Ann & Alan John Peachey 9,248 Kira & Andrew Thomas 9,229 Barry & Cecilia Bradbury 9,209 Jaqueline Mullings & Steven Mee 9,137 Michael & Janet Wallace 9,098 David & Christine Rhodes 8,986 Nicola & Jerome Neville 8,969 Martyn Cunningham 8,929 Arthur & Susan Cuthbert 8,858 John Shearer 8,856 Martin Webb & Toni Yates 8,773 Patricia & Triona Eckford 8,688 Gloria & Clive Davies 8,627 Iain & Jackie Swanston 8,591 Paul Melville & Victoria Schofield 8,569 Carole & James Sunter 8,528 Karen & Kevin Marriott 8,488 Lucinda Bennett & Nigel Manning 8,404 Jim & Claire Dale 8,366 Melissa Squires & Ian Slade 8,362 Gail & Darren Drew 8,356 Louise & Paul Lewis 8,342 Peter & Angela Abrahams 8,269 Barbara Margaret Webb 8,201 David & Paula Arapes 8,195 Oswald Elrick 8,195 Stephen Clark 8,121 Kimberley Sunter 8,091 Omran Zaman 8,062 Nick & Grace Sassanelli 8,018 Michele & Brian Hewitt 8,008 Ann & John Coe 8,004 Gareth & Gil Duffy 7,966 Jude & Steve Joyce 7,887 Trevor & Janet Rawding 7,882 Terry & Jane Hodge 7,871 Gerard & Claire Tucker-Mawr 7,863 Michael & Diane Ruth McCaul 7,856 John & Jenny Caton 7,837 Angela Wallace & William Lawson 7,825 Daniel & Michelle Marshall 7,813 Samantha Rushton & Dean Worrall 7,802 Antony & Aileen Gunn 7,762 Clive & Bev Currier 7,728 David & Jenny Gerry 7,718 Narendra & Kashmir Kalon 7,715 Peter Neesham 7,707 Gunta Freidenfelde & Alexander Deas 7,705 Roger & Gillian Coupe 7,695 Andrew Fountaine & Susan Nokes 7,680 Teresa & Finbarr McCarthy 7,642 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 No. Distributor Name Sales Susan Coleman & Robert Holdford 7,604 Keith Glass & Margaret Holvec 7,604 Sue Phoenix 7,589 Linda Brooks & Jason Belverstone 7,578 Harold & Minnie Fulton 7,570 Kathleen & Dominic Carolan 7,559 Pamela Kent 7,503 Maria & Lee Kowalkowski 7,474 Paul Meikle 7,467 Lynda Platts & Pauline Bell 7,440 Georgina & Phil Gale 7,407 Steven Harding & Narissa Mather 7,395 Coleen & Stephen Batchelor 7,393 Tavis Taylor 7,374 Robert & Rosemary Annan 7,371 Julie Cotton & Neil Tomkinson 7,267 Kim Atherton 7,261 Laura McLoughlin & George Kerr 7,259 Stephen & Laine Shepherd 7,164 Lyn & Tony Davies 7,154 Ivan Darch 7,140 Kevin Davies & Deborah Parker 7,140 Tim & Emma Sandom 7,027 Janet & Andrew Mitchell 7,011 Stacy & Jonathan Beck 6,987 Ian & Carol Parker 6,953 Stephanie Tompsett 6,948 Catherine & Geoffrey White 6,899 Peter & Cheryl Creed 6,822 Conor & Linda Treanor 6,812 Michael Godwin 6,807 Raymond Satchell 6,751 Christopher & Sarah Smith 6,718 Richard & Ranti Fallowfield 6,714 Jeffrey & Frances Topple 6,704 Mary Mullins 6,700 Alan Meldrum 6,687 Julie & Shane Edward Baker 6,675 Sheila & Nigel Fowler 6,632 Fay & Andrew Roe 6,548 Alice Lloyd & Geoffrey Lock 6,548 Amy Warrington 6,542 Alison & Kevin Thomas 6,530 Abigail Allgood 6,517 Paul Flintoft 6,491 Lewis & Lewis Clarke 6,483 Clare Haines 6,477 Heather & Alan Brown 6,472 Peter Savidge 6,384 Joe Croll 6,380 Marlene & Robert Somerville 6,345 Richard Scott 6,309 Vivienne Washington 6,249 Andrew & Vicky De Caso 6,249 Douglas & Kirsteen Hamilton 6,226 Julie & Anthony Martin 6,146 Carlo & Cherry Hrynkiewicz 6,144 Andrew & Ann Meldrum 6,117 Eileen French 6,065 Graham & Christine James 6,015 Jane & Andrew Connor 5,978 Robert Young & Clare Mears 5,959 Albert & Caroline Berry 5,955 Andrae Lyth 5,943 Stephen Wilson & Marie Bell 5,886 Andrew & Kerryann Webber 5,872 Richard & Helen Peuleve 5,864 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301
  • 37.
    TOP THE 500 No. Distributor Name Sales SEPEMBER 2014 TEAMTALK 37 No. Distributor Name Sales James & Jane White 5,858 Rosemary & Christopher Day 5,851 Anthony Mervin 5,815 Colin Sadler 5,808 Peter & Jean Monroe 5,789 Stephen & Elaine Blay 5,751 Maria & Shane Treanor 5,724 Craig Skellern 5,718 Veronica Nixon 5,710 Alex & Kathleen Langler 5,686 Tony & Julie Brown 5,678 Joseph Odonnell 5,671 Justine & Steve Giergiel 5,670 Henry & Diana Crosby 5,668 Gareth Daw 5,660 John Smith 5,643 Steven Clements 5,606 John & Sophia Clements 5,606 Marion & Anthony Homer 5,577 Caroline & Simon Harvey 5,574 Mark Jones & Amanda Wilson 5,572 Sheelagh & Paul Humphries 5,572 Chris & Annette Wright 5,549 Darren Simmons 5,487 Christine Richards 5,485 Brian Mooney & Sharon Treanor 5,475 Christine Lappin 5,469 Allan Ledwidge 5,469 Seamus & Clare Houghton 5,431 David Miller 5,404 Alastair Miller 5,404 Colin & Sarby Turnbull 5,395 Vikki & Bernie Titterrell 5,380 David Potter 5,379 Karl-Josef & Brigitte Mergler 5,347 Stephen & Dorothy Hanlon 5,343 Stuart & Maureen Orr 5,343 Sandra Ellis 5,323 Alan & Anne-Marie Bennett 5,322 Robert Gould 5,306 Tammy Mullins & Simon Lanning 5,277 Daisy & Richard Fickling 5,260 Lorraine & Mark Collins 5,237 Adam Humphrey 5,221 Brian & Diane Holmwood 5,218 Martin Campbell 5,213 Annette Bradley 5,196 Gareth & Lynette Tucker 5,194 Jon & Kelly Gulliver 5,193 Gerard Coste 5,169 Kate Joels & Andrew Peay 5,162 Shane & Emma Sullivan 5,162 Chaitali & Ajit Nath 5,159 Shoukran Sharaf 5,157 Paul Sloan 5,153 Jennifer & Stephen Roberts 5,149 Lesley & Gordon Whittington 5,142 Debbie Hadden & Stephen Richmond 5,135 Emma & Mark MacKelden 5,101 Shirley Pere & John Barnes 5,099 Neil & Susan MacLean 5,096 Shaun & Susan Allsopp 5,061 Paul Tonkin & Joanne Heeraman 5,057 Sara Eyres & Christopher Burras 5,049 Robert Wellock 5,036 Andrew & Denise Hunt 4,979 Kenneth Thomson 4,956 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 No. Distributor Name Sales Jacqui Whittingham 4,935 Barbara & John Russell 4,933 Kevin Sands 4,928 Anthony & Susan Peacham 4,928 Joanne Powell 4,923 Patricia Fisher 4,921 Jim & Vicky Smith 4,903 Jason Morris 4,895 Karen & Steven Glew 4,889 Kenny Liggett 4,860 Debs & John Kibbler 4,841 John & Kath Clease 4,840 Patrick & Helen Loftus 4,838 Johanna & Stuart Peuleve 4,783 Frederick & Karen Mason 4,781 June & David Love 4,781 Susan Walton 4,771 Gerry Melanephy & Maureen McLoughlin 4,771 Steven Smith 4,770 Nigel Le Long 4,760 Clive & Pamela Lennard 4,755 Barry & Nina Mitchell 4,720 Alex Dewar 4,716 David & Elaine Luke 4,713 Mary Hession & Geraldine Twamley 4,706 Beryl & Maxine Wynter 4,693 Teresa Reis & Stephen McCormick 4,682 Sylvia & Gary Green 4,658 John & Ann Mayren 4,643 Kate Lee & Nicola Spence 4,637 John Smith 4,632 Diana Schuch 4,554 Peter & Anne Rowland 4,531 Alana & Keith Banks 4,511 Stuart Hill 4,492 Joyce & James Holden 4,472 Raymond & Caroline Powell 4,456 John Morgan & Gilly Mc Crone 4,442 Peter & Joyce Rowe 4,432 Isobel & James Orr 4,409 Michaela Williams 4,408 Tracy & Garry Eltringham 4,403 Sue & David Benison 4,398 Ian & Rachel Hickton 4,395 Joanne & Stuart Lamb 4,386 Joelle Curd 4,384 Bev & Dave Townsend 4,383 Punit Vyas 4,355 Jean Sidhu & Antony Watkins 4,345 Diane & Geoff Owen 4,340 Timothy Murphy 4,323 Mark Irons 4,308 Anna & Nicholas Padfield 4,280 Tracy Herron 4,270 Martin & Wendy Stryzyk 4,259 Shane & Katharine Williams 4,259 Helen Sandland 4,256 Ted & Rose Farrar 4,221 Mark Williamson & Lisa Hughes 4,219 Elizabeth & Ian Hyams 4,217 Jasper & Helen Brawn 4,213 Darryl Allen 4,212 Louise Wellock 4,212 Ryk & Beverly Downes 4,211 Sandra Brown 4,201 Michael & Michelle Walker 4,199 Lee Roberts & Maryann Barros 4,191 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 Dean & Rachel Rothwell 4,171 Mark & Sue Oreilly 4,162 John & Lesley McNally 4,161 Alison Beal & Geoffrey Ault 4,148 Glyn & Rose Thomas 4,125 Geoff Taylor & Alison Moore 4,114 Daniel Booth & Amy Bennett 4,103 Jerry & Lesley Eshelman 4,085 Christopher Pagett & Rachel Parker 4,079 James Moynihan 4,078 Margaret & Ian Foster 4,071 Katrina & Ian Hawker 4,048 Ann & Philip Linsey 4,041 Terry Hayden 4,041 Catherine & Stephen Lord 4,021 Michael & Ann Jones 4,009 Peter Gallant 4,003 Peter & Cathy Legg 4,003 William & Helen Greaves 4,000 Karen Cave & Colin Maynard 3,997 Kerry Edees 3,983 Mikaela Brown 3,973 Alan & Rebekah Larner 3,973 Keith Tomlinson 3,970 Margarida & Lawrence David Gray 3,939 Stephen & Elizabeth Smith 3,930 Keri & Mark Watters 3,900 Paul & Alison Taylor 3,897 Linda Smith 3,889 Lynne & David Trowell 3,874 Janet & Roger Bowen 3,843 Justin Rowe & Tracy Bell 3,841 Paul Smith & Angela Solomon 3,829 Wendy Fielding 3,829 Brian & Jean Carroll 3,816 Cath & John Wilkinson 3,797 Brian & Deborah Hobbs 3,793 Seamus Gallagher 3,787 Sharon & Steve Agnew 3,779 Satwinder Sagoo 3,761 Malcolm & Jennifer Warden 3,755 Michael & Louise Elliott 3,750 Tom & Kathryn Forbes 3,747 Pauline Cave & Alan Parmenter 3,736 Denys & Laura Harris 3,734 Kelly Hill & Nathan Donohue 3,731 Janet & Terry Mulley 3,723 Aloys Tata 3,708 Linda & Alan Cannings 3,704 Peter & Denise Bach 3,697 Stephen & Barbara Courtney 3,697 Gill & Tim Evans 3,688 Paul & Karen Dean 3,677 Jennifer & Paul Jacobs 3,673 Charlie & Gillian Whitton 3,670 Peter Stanley 3,668 Deborah Weaver & Sherralyn King 3,647 Raymond & Susan Kirkland 3,641 John & Christine Parker 3,640 Jacqueline & Steven Ellis 3,634 John & Karina Beesley 3,631 Pamela Jarvis 3,631 Veronica & Steven Martinucci 3,624 Gavin & Roselyn Thomson 3,621 Tony & Wendy Vallerine 3,620 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480 481 482 483 484 485 486 487 488 489 490 491 492 493 494 495 496 497 498 499 500 Recognition Bulk Sales
  • 38.
    Recognition Volume Profit& Ten Active Wide 10% Volume Profit Aaron Smith Amy Harris & Martin Gledhill Andrew Limmage Arron Olney Caroline Smith & Philip Smith Cerri Smail Chinyere Onwasigwe Colin Goddard Colin Matthews Dana Salmon & Christian Walker Francis Pendlebury Gerard Fenton Grant Hammond Gwen Hogg Helen Tye Joanne Brown Joanne Murray & Michael Warriner Jodie Mcqueen John Stuart John Rickman Karen Jones Katie Pack Kehinde Sulaiman Kim Thresh Lorraine Wheaton Lyn Arkell Lyndsey Black & Neal Black Martin Dyson Mary Mensah-Bonsu Michael Robertson Paul Lamb & Julie Lamb Phil Heaver & Jayne Heaver Raghavendra Gosavi Richard Tinson Robert Gardner Gardner & Kelly Gardner Ronnie Montgomery Sandra Jones Sandra Mackenzie Sarah Pentelow Sarah Wade Sean Powell Sonia Rodney Steve Morris & Sara Sheppard Terry Gallon Tijani Yusoof Tom Crewe & Carole Crewe Tony Ashmore & Coralee Wilson Rachael Aspden & Roy Aspden Ben Griffiths Carl Robertson Claire Mitchell Daniel Hamlet Karen Fisher & Garry Fisher Karen Williams Matteo Sassanelli Pavlos Chatzinopoulos Sean Walker & Verity Walker Linda Pollard & Dane Pestano Karen Cave Paul Sloan Ten Active Wide - Period 9 Claire & Peter Rea Bob Webb Stephen Smith & Dennis Chamberlain Stuart & Robyn-Lee Heard Ian & Sally Williams Debra & Oliver Pusey Lindsay Gonsalves & Daniel Young Phil & Jean Warrington Raymond & Miriam Turnbull Mike & Dawn Gough John & Craig Hawkes Karen & Neil Young Peter & Myrna Wellock First-time qualifiers in Period 9 38 TEAMTALK SEPEMBER 2014 13% Volume Profit 15% Volume Profit 18% Volume Profit 21% Volume Profit
  • 39.
    No. Distributor NameSales SEPEMBER 2014 TEAMTALK 39 TOP THE 100 Recognition Bulk Sales No. Distributor Name Sales Lynn MacDonald 1,144,838 Nasko Ratchev 1,144,838 Gavin Scott & Bonnie Arapes 1,134,008 Allan & Billie-Dee Moffat 581,822 Bob Webb 516,017 Freda Fenn & Heather Summers 494,591 Margaret Moore & Carren Arscott 493,619 Rob Forster & Ray Aziz 491,853 Muriel & Tony Judson 485,847 Peter & Jackie White 401,969 Gillian Nicholson 391,024 Glyn & Elizabeth Hobden 332,987 Chris & Wendy Mason-Paull 318,105 John & Craig Hawkes 285,545 Stephen Bourne & Anne Binks 233,259 Gary & Esther Watson 203,478 Sue Marshall & Bob Dalton 196,102 Mike & Amanda Bibby 170,261 Gordon & Judy Seldon 151,682 Craig White 149,885 Margaret & Roy Japp 128,683 Robert & Mary Higgins 115,995 Michael & Jean Day 113,498 John & Steven Sharp 100,620 Karen & Neil Young 98,023 Hazel & John Noble Stephen 96,536 Robert Gibbons 90,078 Melvyn & Lucy Mortimer 88,143 Claire & Peter Rea 82,355 Andy & Claire Stephenson 80,671 Sheila Smith 72,139 Judy Jodrell 71,154 Sylvia & Jack Hood 67,328 Abigail Colclough 66,932 Geoff & Fiona Webb 66,405 David & Anne Pemberton-Smith 66,235 John & Sarah McKie 65,678 Phil & Jean Warrington 61,025 Helen Lambert & Richard Woods 60,608 Stuart & Robyn-Lee Heard 55,477 Glenn & Caroline Royston 53,106 Michael & Susan Pirie 52,849 Andy & Janine Cooper 51,956 John & Christine Prosser 51,460 Chris & Julia Norton 51,178 Raymond & Miriam Turnbull 50,951 Michelle Kennedy 49,652 Sue & Geoffrey Burras 47,250 Helen & Paul Allgood 46,229 Stephen Smith & Dennis Chamberlain 45,878 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Keith & Robert Robertson 45,778 Adele & Jaime De Caso 45,534 Malcolm Ashmore 45,534 Heather & James Oneil 44,333 Tony & Katharine Briffa 43,770 Alf & Carol Bell 43,624 Andrew & Sue Boswell 41,459 Doug & Sandra Roper 38,058 Susan & David Darton 37,701 Mary & Edward Hawkes 37,673 Jill Corlett 37,157 Eamon Lynch & Marie Ryan 36,888 Richard Chantler 36,529 Andrew & Carolyn Walkinshaw 35,367 Deborah & Allan Dewar 34,964 Tracy & David Sheehan 34,500 David & Samantha Branch 34,334 Caroline & Craig Cox 33,976 Irene & Helen Wilson 32,845 Gaynor Morgan 32,831 Brian Harwood & Debbie Hargreaves 32,242 Robert & Marianna Grinev-Branch 31,597 Kevin Rider & Caroline Gledhill 31,219 Stephen & Debra Nell 30,823 Mike & Dawn Gough 30,409 Stephani & Bill Neville 30,083 Jane & John Dunkerley 30,062 Lauren & Peter Jackson 28,807 Carol Simpson & Douglas Clark 28,603 Dave & Susie Horton 28,443 Belinda & Peter Clarke 28,316 Steve & Debbie Roper 28,214 David & Rosie Bibby 28,099 Rosina Pocock 27,194 Andrew Buxton & Laura Kelly 27,092 Martin Bell & Caroline Roberts 27,055 Nuala & Clodagh McDonald 26,955 Christopher & Louise Brown 26,886 Peter & Myrna Wellock 26,341 Sharon & Andrew Bird 24,892 Karim Karmali 24,753 Clare & Martin Whitelock 24,242 Lindsay Gonsalves & Daniel Young 23,162 Sylvia & Danny Laing 22,956 Sue & Jas Bains 22,825 Martin Gardner & Allison Butterworth 22,336 Seph Oconnell 22,239 Trevor Mitchell 22,201 Stanley & Roy Stewart 22,117 Ian & Agnieszka Clarke 21,898 51 52 52 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100
  • 40.
    Be ahead ofthe game Contact details. Kleeneze Ltd., Express House, Clayton Business Park, Clayton Le Moors, Accrington, BB5 5JY Website: www.kleeneze.co.uk +44 (0)1254 304171 Re-order code: 756970 40 TEAMTALK SEPEMBER 2014 57569703 Christmas Showcase feedback This was just some of the incredible feedback that came flooding in following the Kleeneze Christmas Showcase 2014. “An awesome event, mega venue, inspirational speakers and a right old knees up in the evening. Thank you.” Harvey Kent via Twitter “Thanks for a fantastic day. The next 4 months are going to be AWESOME! Only in Kleeneze.” Ram Singh via Twitter “What an amazing weekend this is turning out to be – somebody pinch me! Only in Kleeneze.” Carolyn Hornby via Twitter (Venice Winner) “Just want to say thank you to Kleeneze for making the Christmas Showcase and Gala Dinner a great day!” Anthony Smith via Facebook. “Thank you Michael Khatkar, Lisa Burke, Amanda Bibby, Peter Rea and other speakers. What an amazing, exciting day!” Lisa and Kevin Wratten via Facebook “The best conference I’ve ever seen.” Steve Morris via Facebook “Thank you. Fantastic as ever and just gets better and better.” Andy Powell via Facebook “A big thank you to all involved in the fantastic day that was set up to help all Kleeneze Distributors old and new to move into a new era. As Peter Rea said – ‘get off the shelf!’” Geoff Owen via Facebook “Thank you for an inspiring day and wonderful evening.” Jannet Brown via Facebook “Martin Bell was a unique, innovative, comical and inspirational speaker. Surely a keeper for a future conference?” Leo ten Bruggencate via Facebook “Thank you Kleeneze. What a line-up of speakers, each very different but all with the same message: ‘whatever we want our life to be like, we can have it with Kleeneze’.” Robert Bradbeer via Facebook “What an amazing day. I flippin’ love this business. We’ve all got to challenge our enthusiasm and passion into work and start moving close towards the life of purpose!” Peter Rea via Facebook “Amazing day and evening. Thanks to all at Kleeneze. The hard work and effort that you all put in, is much appreciated.” Ann Coe via Facebook “My first Showcase, won’t be my last – what a show!” Sousa Hari via Facebook “Tantalising new product range to get some sparkle into the new season and the recent sponsoring incentive…YES please, more, more, more!” Deborah Jackson via Facebook “Having a great day with the team and friends across the Network – going to be a fantastic Christmas.” Marie Simmonds via Facebook “Wow, amazing Abigail Colclough speaking at the ICC in Birmingham.” Gary Watson via Facebook MISSED OUT? DON’T MISS THE NEXT ONE! On Saturday 3 January 2015 at the ICC Birmingham, Kleeneze will be welcoming in the New Year in spectacular style with an amazing Showcase line-up, incredible trainings, the most explosive recognition ceremony of the entire year and much, much more. It’s everything you need to make 2015 your most successful year to date. Book now – code 00027, £20/€24 Joined Kleeneze since the Christmas Showcase? You can now book your New Year Showcase ticket free of charge! Just call the Service Centre on 01254 304171 and one of our friendly advisors will arrange the ticket for you.