The document outlines the social media strategy of a cycling team to build its brand and follower base. The team trained riders and staff on social media use, helping riders develop online identities to gain over 1 million combined followers. They teased the launch of the new team identity over social media, gaining 10 million impressions over 3 days. The communications manager discusses how social media has become integral to his daily job and the team's expectations around social media engagement.