The document provides an overview of a teach-back training toolkit that aims to help healthcare providers learn to use teach-back effectively when communicating with patients. The toolkit includes tools and resources like an interactive learning module, coaching materials, and videos to teach providers the 10 elements of competence for using teach-back. It also describes what teach-back is and the various sections included in the toolkit to support its use.

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way to mak nts. in their ow ______ The purpose of this toolkit is to help all health care providers learn to use teach-back — Tools and Videos
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test or ily mem ain. every time it is indicated — to support patients and families throughout the care continuum,
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• A way to make sure you — the health care provider — explained information clearly; it is You are not logged in. Log in by adding
not a test or quiz of patients. your email address and password.
• Asking a patient (or family member) to explain — in their own words — what they need
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to know or do, in a caring way.
• A way to check for understanding and, if needed, re-explain and check again.
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• A research-based health literacy intervention that promotes adherence, quality, and
patient safety.
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What Is In This Toolkit? of information.
This toolkit includes:
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• An Introduction describing teach-back and providing 10 elements for using it effectively.
• An Interactive Teach-back Learning Module enabling learners to identify and use key Favorite Color (required field)
aspects of plain language and teach-back throughout the care continuum, by following
a patient’s experience during hospital discharge through the home health and primary
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care settings.
• Coaching to Always Use Teach-back with tips and tools to help managers and supervisors
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empower staff to always use teach-back.
• Readings, resources, and videos To Learn More. An email will be sent
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to you upon completion.
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