TDX Tech is a leading provider of technology infrastructure services and solutions throughout North America. They offer hardware, networking, voice, security, and on-site support services. TDX Tech has over 14,500 technicians across North America and provides dedicated project management, equipment sourcing, staging and configuration, and 24/7 on-site support services. They have expertise across various technologies including networking, voice, security, and infrastructure platforms.

1. 5735 W. Old Shakopee Rd., Suite 100
Bloomington, MN 55437
www.tdxtech.com
Phone: 952.936.9280
Service. Maintenance. Hardware. People Fax: 952.936.9701
Our 4th decade of doing IT right!
TDX Tech Competencies
TDX Tech is a leading provider of technology, infrastructure services,
and solutions for corporations and government agencies throughout
North America. TDX Tech offers a full range of scalable hardware, voice
and data services, dedicated project management, 24/7 on-site
support, and a network of more than 14,500 technicians across North
America. We are able to scale quickly to find the right resources for all
of your locations; freeing your in-house technical resources. TDX Tech
also offers a real-time Web-based project management tool, WebTrax.
WebTrax allows our clients to see their data in real-time, pull reports,
and view customized ‘quick stats’. WebTrax is customized for each
client, to fulfill their individual needs.
TDX Tech is the best choice for equipment sourcing and procurement,
staging and configurations, system integration, deployment, expert
project management, accurate and timely reporting (with WebTrax), as
well our maintenance support services.
TDX Tech will provide timely support or maintenance – anytime,
anywhere. Our offerings and capabilities will maximize system
availability and provide you the peace of mind that your store locations
are running in an optimal state.
Infrastructure
To ensure your infrastructure needs are met TDX Tech concentrates on
the following major infrastructure platforms, network equipment,
cabling, mobility and electrical.

2. 5735 W. Old Shakopee Rd., Suite 100
Bloomington, MN 55437
www.tdxtech.com
Phone: 952.936.9280
Service. Maintenance. Hardware. People Fax: 952.936.9701
Our 4th decade of doing IT right!
TDX Tech is well-versed on all of these platforms as it relates to
deployment and on-going support. In many cases we can also be your
single-provider to source and procure the equipment.
Network Equipment
TDX Tech is an authorized reseller for the industry’s leading
network equipment manufacturers, including Cisco, Foundry,
Nortel, and Transition Networks. TDX Tech also installs and
supports solutions based on various other manufacturer
platforms. Our experience with designing, deploying and
supporting network routing and switching equipment at
thousands of customer sites, combined with our Cisco Advanced
Routing & Switching Specialization enables us to provide you with
the resources and information you need when you need it.
Cabling
TDX Tech provides low-voltage cable solutions for all platforms
utilizing a wide variety of mediums including Coaxial cable,
Unshielded Twisted Pair, Cat5e, Cat6 and Fiber. Our ability to
design, deploy and support cable and fiber infrastructure allows
us to support your needs whether they include a simple demark
extension, or cable design and deployment for a multi-building
campus. We design and deploy materials from a wide range of
manufacturers including Berktek, Ortronics, Panduit, Chatsworth,
Hoffman, Hellerman-Tyton, Belden, CommScope and others.
Mobility
TDX Tech concentrates on a wide variety of mobility solutions

3. 5735 W. Old Shakopee Rd., Suite 100
Bloomington, MN 55437
www.tdxtech.com
Phone: 952.936.9280
Service. Maintenance. Hardware. People Fax: 952.936.9701
Our 4th decade of doing IT right!
including wireless controllers, access points and bridges. Whether
your needs are integration of a mobility solution with respect to
your current environment, assessing and solidifying the security of
your current mobility solution or analysis, design and deployment
of a new wireless solution, TDX Tech has the expertise to help you
meet your goals.
Electrical
TDX Tech provides wiring services for all electrical outlets and
devices. Whether your needs include a hard-wired piece of
equipment, a dedicated outlet, or a grounded rack, you will enjoy
the convenience of utilizing one point of contact to complete your
electrical, low- voltage and equipment installation.
Customer Interface
Customer interface platforms are those platforms that our customers
use when doing business with their customers. TDX Tech has the ability
to stage, deploy, and proactively support and manage key platforms
including:
• POS systems and associated peripherals
• Kiosks
• Traffic counters
• Digital Media
TDX Tech has extensive experience working with leading providers of
these platforms including: IBM, Fujitsu, NCR, Toshiba, Sony,
LevelVision, and ShopperTrak.

4. 5735 W. Old Shakopee Rd., Suite 100
Bloomington, MN 55437
www.tdxtech.com
Phone: 952.936.9280
Service. Maintenance. Hardware. People Fax: 952.936.9701
Our 4th decade of doing IT right!
Workstations and Servers
TDX Tech is well-equipped to stage, image, deploy and support all
IBM, Dell, Sun and HP workstations, servers, and associated
peripherals.
Voice
TDX Tech has a strong voice practice with the expertise to design,
stage, deploy, proactively support, and manage the leading IP - and
TDM-based platforms. TDX Tech holds certifications with Alcatel,
Avaya, Cisco, NEC, Nortel and Vertical Communications. By building
strong reseller partnerships with these manufacturers, TDX Tech can
help you determine the solution that best meets your business
objectives.
TDX Tech’s voice practice includes:
• Phone Systems
• Voice Mail
• Unified Messaging
• Contact Center
Security
TDX Tech' security platforms include both physical and network
security. TDX Tech provides a security solution that focuses on the

5. 5735 W. Old Shakopee Rd., Suite 100
Bloomington, MN 55437
www.tdxtech.com
Phone: 952.936.9280
Service. Maintenance. Hardware. People Fax: 952.936.9701
Our 4th decade of doing IT right!
protection of your network, the detection of adverse events and the
subsequent response associated with each event. TDX Tech has core
capabilities in designing, deploying, and proactively supporting and
managing network security solutions from leading providers such as
Blue Coat, Cisco, and Nortel. TDX Tech also has the ability to address
your physical securityneeds by deploying and supporting solutions
from leading providers such as: Axis Communications, Bosch,
Panasonic, Pelco and Sony. TDX Tech can provide you with a wide
variety of video solutions ranging from traditional cameras, controls
and monitors in a CCTV environment, to IP based cameras and
analytics programs that utilize your existing network. TDX Tech’s IP
Surveillance and Analytics solution provides you with centralized,
real-time access to data in order to cost-effectively manage and
analyze video information across your enterprise. TDX Tech's breadth
of technical knowledge eliminates the need for utilizing multiple
vendors and internal technical resources to deploy and support your
solution throughout your network.
Services
Individual Planning
Individual Planning ensures that our clients’ expectations are met
and will ensure a successful deployment. TDX Tech has vast
technology knowledge and expertise that will allow us to
recommend a design, upgrade, configuration, and support plan
that will optimize results for each client. Our professional services
give us the ability to work with our customers to conduct needs
analysis, site surveys, network assessments, and assist in the

6. 5735 W. Old Shakopee Rd., Suite 100
Bloomington, MN 55437
www.tdxtech.com
Phone: 952.936.9280
Service. Maintenance. Hardware. People Fax: 952.936.9701
Our 4th decade of doing IT right!
system design. The end result is a successful deployment.
Project Deployment
TDX Tech has the core capabilities that it takes to effectively
manage the technical aspects of multi-site environments. TDX
Tech has over 14,500 technicians’ on-call across North America.
TDX Tech’s core capability in managing the technical aspects of
multi-site environments, gives us a clear advantage. TDX Tech is
yourgo-to partner forequipment sourcing and procurement,
system integration, deployment, dedicated project management
including WebTrax, a real time Web-based project management
tool, as well our post-deployment support.
Staging and Configuration
TDX Tech's solutions are designed to meet your business issues.
By leveraging our platform based on leading-edge IP based,
wireless, and wired technology, TDX Tech's full suite of services
allows us to provide the best solution that fits all your needs.
TDX Tech takes the hassle out of storing, staging, tracking and
deploying your business-critical IT assets. TDX Tech has a suite of
professional IT services that include warehousing, staging, and
inventory management services, that are ideal for addressing your
full life-cycle IT needs as you expand to new locations or upgrade
your existing IT infrastructure. Our state-of-the-art Logistics
Center offers safe and secure storage of your equipment
inventory. We understand that our customer’s needs may change

7. 5735 W. Old Shakopee Rd., Suite 100
Bloomington, MN 55437
www.tdxtech.com
Phone: 952.936.9280
Service. Maintenance. Hardware. People Fax: 952.936.9701
Our 4th decade of doing IT right!
month-to-month which is why our warehouse space is available
on an as-needed basis.
TDX Tech offers a real-time Web-based inventory tracking system,
WebTrax, which allows our clients to accurately view their
inventory statuses. WebTrax allows our clients to view their
inventory levels, outgoing shipments, receipt of new inventory,
and statuses of configurations and repair.
On-Site Services and Repair
TDX Tech understands that some equipment only requires
coverage on an ad hoc basis. For this reason, TDX Tech offers 24x7
service and repair options only when you need it. From routine
services such as moves/adds/changes (MACs), to troubleshooting
and equipment repair. On-site or remote, we have the capabilities
and resources to get the job done right. Utilizing our service
network, TDX Tech is able to get the right technician at the right
location to quickly service or repair the equipment as needed,
maximizing system availability.
Depot Repair Services & Advance Exchange
Programs
TDX Tech offers cost effective component level depot repair
service and advance exchange programs. These programs can be
used alone, or in conjunction with the on-site services and repair
programs, to ensure the fulfillment of the individual needs of our
clients.