Tekcetera provides professional technology services including hardware, software, support, and infrastructure solutions. They aim to improve reliability, increase productivity, and help businesses expand through innovative and cost-effective strategies. Tekcetera's goal is to ensure that technology "clicks" and works effectively for their clients' businesses.

1. Trusted Partners:
Tekcetera provides professional
services that analyze, design and
deliver innovative technology
strategies encompassing a
business’s hardware, software,
and support needs.
Our client objectives are to
improve reliability, increase
productivity, and broaden market
penetration. We are passionate
about providing high value
solutions that are cost effective.
Our goal, simply stated, is to:
“Make technology click
for your business”
Contact Us
Phone: (888) 782-2600
Orange County
3 MacArthur Place
Suite 870
Santa Ana, CA 92707
Phone: (714) 922-4349
North East Office
100 Pearl Street
14th Floor
Hartford, CT 06103
TEKCETERA INC. | MAKING TECHNOLOGY CLICK
Tekcetera’s Mission
INFRASTRUCTURE
99 Servers
99 Desktop
99 Network Equipment
99 Storage
99 Security
99 C7 Licensed Contractor
CLOUD SERVICES
99 CRM
99 Small Business Server
99 Sharepoint Server
99 Microsoft Exchange
99 Colocation
99 eCommerce
99 System Backup
TELEPHONY
99 Avaya
99 Cisco
99 Microsoft Lync & Unified Communications
MANAGED SERVICES
99 Managed Services
99 Help Desk
99 Outsourcing Support
99 Employee Monitoring
DESIGN & MARKETING
99 Web Design
99 Device Design
99 Corporate Identity/ Branding
99 e-Marketing - SEO, Pay Per Click, Social Media
Our Services
Tekcetera prides itself on a superior quality of
service that we provide to our customers.
Founded in November 2002, the Tekcetera team is steadfast in
our commitment to do what it takes to provide comprehensive
and cost-effective hardware, software and support technology
services that deliver peace of mind that your technology will work,
every time. We provide infrastructure solutions, cloud services,
managed services, Microsoft specialty consulting, Avaya and Cisco
telecommunications, web design, ecommerce solutions and more.
Ten years ago, Tekcetera was founded to respond to the demand
for a well-rounded technology solutions company that caters
to the needs of small and midsize businesses. Today, Tekcetera
continues to thrive, grow and expand into new markets with
offices in Southern California, central Ohio and the Northeast
quadrant (Connecticut) to best serve you, wherever you do
business. Our growth is a result of fierce customer loyalty and a
proven method of innovation in the small and midsize business
market.
Tekcetera specializes in the financial services market. From banks to residential and
commercial lenders, brokers, default service provider, loss mitigation, title and escrow,
we have you covered. We have prepared comprehensive IT policies and procedures
(PNP) to meet the requirements of the largest banks in the country. We have successfully
participated in annual audits for our clients for the past five years, with a 100% pass rating.
We know your business, we know your clients, and we will make sure you are not held up
in growing your business by audit findings.
Join the thousands of businesses that call Tekcetera their technology partner. If you’re
considering a new service partner, or just have a few questions on how Tekcetera can help
your business, take a moment and give us a call. We’re here to help. If you are a small
business with a regional presence or a large business with nationwide operations, we can
and will support you.
About Us

2. Trusted Partners:
Tekcetera provides professional
services that analyze, design and
deliver innovative technology
strategies encompassing a
business’s hardware, software,
and support needs.
Our client objectives are to
improve reliability, increase
productivity, and broaden market
penetration. We are passionate
about providing high value
solutions that are cost effective.
Our goal, simply stated, is to:
“Make technology click
for your business”
Contact Us
Phone: (888) 782-2600
Orange County
3 MacArthur Place
Suite 870
Santa Ana, CA 92707
Phone: (714) 922-4349
North East Office
100 Pearl Street
14th Floor
Hartford, CT 06103
TEKCETERA INC. | MAKING TECHNOLOGY CLICK
Tekcetera’s Mission
INFRASTRUCTURE
99 Servers
99 Desktop
99 Network Equipment
99 Storage
99 Security
99 C7 Licensed Contractor
CLOUD SERVICES
99 CRM
99 Small Business Server
99 Sharepoint Server
99 Microsoft Exchange
99 Colocation
99 eCommerce
99 System Backup
TELEPHONY
99 Avaya
99 Cisco
99 Microsoft Lync & Unified Communications
MANAGED SERVICES
99 Managed Services
99 Help Desk
99 Outsourcing Support
99 Employee Monitoring
DESIGN & MARKETING
99 Web Design
99 Device Design
99 Corporate Identity/ Branding
99 e-Marketing - SEO, Pay Per Click, Social Media
Our Services
Tekcetera is a “one stop shop” when it comes
to your company’s needs.
We are your trusted technology partner for
your hardware, software and security needs.
Tekcetera can help you find the perfect desktop
computer, connect it to your network, help
secure it and keep it up to date with regular
maintenance. Contact Tekcetera to find out
how we can help you.
Services
EVERYTHING YOUR COMPANY MAY NEED
Tekcetera covers a gamut of services to help
achieve your company’s goals.
Do you need a new website? We can design,
deploy and host it for you. We can also help you get
recognized in search engines. Or maybe it’s time to
update your company’s phone system. Let us help
you find the best solution for your business. Tekcetera
is your trusted technology partner that is here to help.
Below is a list of services that we provide:

3. Contact Us
Phone: (888) 782-2600
Orange County
3 MacArthur Place
Suite 870
Santa Ana, CA 92707
Phone: (714) 922-4349
North East Office
100 Pearl Street
14th Floor
Hartford, CT 06103
Trusted Partners:
TEKCETERA INC. | MAKING TECHNOLOGY CLICK
Tekcetera provides professional
services that analyze, design and
deliver innovative technology
strategies encompassing a
business’s hardware, software,
and support needs.
Our client objectives are to
improve reliability, increase
productivity, and broaden market
penetration. We are passionate
about providing high value
solutions that are cost effective.
Our goal, simply stated, is to:
“Make technology click
for your business”
Tekcetera’s Mission
Low Voltage Contractors
Tekcetera is a leading C7 licensed cabling
contractor for low voltage systems.
The integrity of your network is only as great as the cabling that delivers
it and the hardware that protects it. When it’s time to install, upgrade
or revitalize your network, you need a premiere low voltage electrical
contractor like Tekcetera to demonstrate what a true, quality installation
will do to the vitality of your business.
• Already have Cat5e cable
installed and want to upgrade to
higher speeds?
• Relocating to a new office space
and need your data and voice
services moved along with your IT
infrastructure?
• Need to have your existing or new
office wired for data or voice?
Whether it’s a simple installation of
category five cabling (Cat 5e) cabling with a few wall jacks, or an entire
structured fiber cabling job for a new building, Tekcetera will deliver the
best products, practices, and services that you and your business can
count on.
Why hire Tekcetera for your next network cable installation?
Hiring a licensed and bonded low voltage contractor in good standing
with the State of California ensures that you are receiving the best quality
workmanship. As a c7 licensed contractor, Tekcetera is the number
one choice for structured cabling services. Our team of experienced
technicians strives to exceed expectations and provide you with high
quality products accompanied by cable installation services second to
none.
Tekcetera is a leader in the structured wiring industry. Our vast experience
in evaluating, planning, designing and implementing cable infrastructures
is based on years of installation work for large enterprises such as SBC,
AT&T and Verizon. We also specialize in business needs and cater to the
general contracting business during construction and or rebuilds.
The Next Step
Send us an email at contractor@tekcetera.com to request a free
consultation and experience the Tekcetera difference for yourself!
CA LIC #922471

4. Contact Us
Phone: (888) 782-2600
Orange County
3 MacArthur Place
Suite 870
Santa Ana, CA 92707
Phone: (714) 922-4349
North East Office
100 Pearl Street
14th Floor
Hartford, CT 06103
Trusted Partners:
TEKCETERA INC. | MAKING TECHNOLOGY CLICK
Tekcetera provides professional
services that analyze, design and
deliver innovative technology
strategies encompassing a
business’s hardware, software,
and support needs.
Our client objectives are to
improve reliability, increase
productivity, and broaden market
penetration. We are passionate
about providing high value
solutions that are cost effective.
Our goal, simply stated, is to:
“Make technology click
for your business”
Tekcetera’s Mission
Cloud
Tekcetera brings you cloud based computing,
storage, and content delivery.
Cloud Services are IT services that are delivered to your organization through
the internet. Your technology, software and applications are hosted by our
team of experts, which means you can eliminate the cost of investing in new
hardware or software and training new employees.
Benefits of cloud services:
Tekcetera provides advantages and capabilities not found with other
cloud services. Besides operating as stand-alone solutions, all services can
seamlessly interface with our dedicated and or collocated servers to create a
fully integrated computing environment with unprecedented interoperability
and efficiency.
• Scalable - your technology can grow as your business does
• Customizable - built around your unique business needs
• Available on-the-go - get access from your mobile device
• Affordable - Pay only for the resources you need & use. No fixed
resource packages!
• Simple & Secure - easy-to-use ordering, secure delivery FAST
• Flexible - Monthly plans with no long-term commitment
• Peace of Mind - Focus on running your business instead of IT
Tekcetera’s Cloud Services:
• Microsoft Dynamics® CRM - Collaborate in Microsoft Outlook and other
applications to enhance marketing, sales and customer service with
leading software.
• Windows Small Business Server - Designed and priced for small
businesses, Windows Small Business Server is an affordable, all-in-one
server solution to help your business run more efficiently.
• SharePoint Server 2013 - Allow real-time collaboration, store important
files online, edit files, write blogs and wikis and manage mailboxes with
one simple solution.
• Microsoft Exchange 2013 - Improve communications with business e-mail
and collaboration tools including shared calendars, tasks, contacts,
public folders and e-mail. For mobile use, add on BlackBerry, iPhone or
Windows Mobile devices – for one low price.
• Colocation - Tekcetera’s Data Center Colocation provides highly
secure, protected, and environmentally controlled facilities for reliable
colocation solutions you can trust.
• Remote System Backup - Most businesses put their lives on the line every
night and don’t realize it. With businesses depending more and more on
the data stored in their computers, proper backups are becoming much
more critical.
• E-Commerce & Web Hosting - Our Web design services include
everything from site development and planning to execution,
maintenance and hosting, so you can get your business online.

5. Contact Us
Phone: (888) 782-2600
Orange County
3 MacArthur Place
Suite 870
Santa Ana, CA 92707
Phone: (714) 922-4349
North East Office
100 Pearl Street
14th Floor
Hartford, CT 06103
Trusted Partners:
TEKCETERA INC. | MAKING TECHNOLOGY CLICK
Tekcetera provides professional
services that analyze, design and
deliver innovative technology
strategies encompassing a
business’s hardware, software,
and support needs.
Our client objectives are to
improve reliability, increase
productivity, and broaden market
penetration. We are passionate
about providing high value
solutions that are cost effective.
Our goal, simply stated, is to:
“Make technology click
for your business”
Tekcetera’s Mission
Colocation
Highly secure, reliable solutions you can trust.
Hosting your servers in house requires an extensive up-front investment in data
center technology, from backup generators to firewalls and more. Fortunately,
Tekcetera’s SSAE 16 Type II Certified data centers offer unmatched security
and reliability at a fraction of the cost.
Tekcetera’s reputation for doing what it takes us apart from the competition.
We focus on providing the highest quality service. Your servers in our data
center are continuously monitored, giving you peace of mind and your
business the stability it requires 24 x 7 x 365 with a guaranteed network uptime
of 99.99%. Let our team take care of the technology so that you can focus on
what you do best, your business.
Tekcetera’s team consists of highly skilled experts and we offer a full suite of
managed services. As your needs expand or if issues arise, you know we’ve
got the talent in house to handle anything you might encounter. Secure
network designed with reliability and speed as its focus for colocation and
dedicated hosting. Hosting on Windows with MS-SQL and MySql options
starting at 8.95/MO – contact us to find out more!
Our facility includes:
• High speed fiber optic bandwidth pipes from numerous providers
• Fully redundant UPS & generator power backup
• Redundant data center climate control
• Microsoft, Watchguard and other vendor specific certified professionals
available 24/7
• SSAE 16 Type II Certified
• IP based KVM available for troubleshooting your gear without standing in
the data center
• Power control for each port your equipment plugs into!
• Remote data backup service available (peer data to another data
center for
BCP / DRP)
Fast facts about the Data Center
• Secure - Closed Circuit Video Monitoring – Honeywell Access System
• Reliable & Redundant - Uninterruptible A/C & D/C Power – 225KVA DC
Plant (Dual Strings) – Dual 500KW Generators
• Climate Control - Leibert HVAC
• Fire Resistant - FM 200 and Dry pipe pre-action
• Enterprise class routers, switches, and firewalls
• Enterprise class packet shaping & server availability monitoring and
notification systems.
• 99.999 % uptime track record.
Interested in learning more about Tekcetera’s Data Center and
Colocation services? Give us a call today!

6. Contact Us
Phone: (888) 782-2600
Orange County
3 MacArthur Place
Suite 870
Santa Ana, CA 92707
Phone: (714) 922-4349
North East Office
100 Pearl Street
14th Floor
Hartford, CT 06103
Trusted Partners:
TEKCETERA INC. | MAKING TECHNOLOGY CLICK
Tekcetera provides professional
services that analyze, design and
deliver innovative technology
strategies encompassing a
business’s hardware, software,
and support needs.
Our client objectives are to
improve reliability, increase
productivity, and broaden market
penetration. We are passionate
about providing high value
solutions that are cost effective.
Our goal, simply stated, is to:
“Make technology click
for your business”
Tekcetera’s Mission
Remote System Backup
Remote Backup Software works like regular data backup software, but
with one important difference. Instead of sending backups to a tape drive
or other media attached to the computer it is backing up, online backup
software sends the backup over the Internet, regular telephone lines, or
other network connections to your online backup server safely offsite. It
does this (usually) at night while computers are not being used. Backups
can also be done on-demand, any time.
Remote Backups are completely automatic. In fact, you may even forget
it’s working. Most businesses put their lives on the line every night and
don’t realize it. With businesses depending more and more on the data
stored in their computers, proper backups are becoming much more
critical.
Online Backups are done on schedule, reliably. Most businesses don’t
do this. For one reason or another, they don’t keep a regular backup
regimen. Since remote backups are done with automated software
usually at night when nobody is using the computer, backups are always
done on schedule.
The correct files are backed up. Ordinary backup software is often installed
with a list of files to be backed up. This set of files usually represents the
state of the system when the software was installed and often misses
critical files. Further, it often fails to back up files that get added later.
Compounding this problem, VERY few businesses take the trouble to reset
their backup software regularly to include new files.
The general definition of “proper” backups requires redundancy. One
must keep multiple copies of the same files at different points in their
development, called versions. Further, you should be able to easily restore
any of your files up to any given point in time. Banks do it, big corporations
do it, and so should small businesses. Only remote backup has such an
easy to use version control system.
Online Backups are encrypted for complete security. Tape backups are
not generally encrypted, so anyone can read them and gain access
to client database, billing records, payroll, tax info, and everything else
on computers. Online Backup Software encrypts its backups using your
choice of eight of the strongest cryptographic methods in the world for
complete security so nobody, not even the RBS Service Provider, can read
the files.
Backups are immediately sent offsite and stored safely away from the clients’
computers and their businesses. This is where almost every business makes
its biggest mistake. Even if they do everything else perfectly, backups are
of little use if their building burns, or they are unable to physically recover
their tapes from the premises. Most small companies who do backups
leave the tapes in the building with the computer, where they can be
destroyed right along with the computer.
Contact us to learn more about our Remote Backup Solutions.

7. Contact Us
Phone: (888) 782-2600
Orange County
3 MacArthur Place
Suite 870
Santa Ana, CA 92707
Phone: (714) 922-4349
North East Office
100 Pearl Street
14th Floor
Hartford, CT 06103
Trusted Partners:
TEKCETERA INC. | MAKING TECHNOLOGY CLICK
Tekcetera provides professional
services that analyze, design and
deliver innovative technology
strategies encompassing a
business’s hardware, software,
and support needs.
Our client objectives are to
improve reliability, increase
productivity, and broaden market
penetration. We are passionate
about providing high value
solutions that are cost effective.
Our goal, simply stated, is to:
“Make technology click
for your business”
Tekcetera’s Mission
Telephony
IP Office is a single, rackable, scalable
small business communications system
that grows with your business easily and
cost-effectively. Built from the ground
up specifically for small and midsize
businesses, IP Office offers technical
flexibility—it uses digital, analog, IP, or any
combination of these—and resiliency. IP Office includes new mobility
features that help increase reachability for on-the-go employees. The
system seamlessly integrates with today’s popular desktop applications
to help improve a company’s collaboration tools, ultimately increasing
employee productivity and enhancing customer service. IP Office is an
award-winning small business communications system used by more than
two million organizations worldwide. This communications solution is a
proven investment: The Tolly Group finds IP Office provides up to a 24.7%
lower total cost of ownership than competitor systems.
Three IP Office Editions to Meet Your Distinct Business Needs
Choose from the Essential, Preferred or Advanced Edition of IP Office to
get just the right combination of capabilities for your business.
Power Your People—User Productivity Solutions
With Preferred or Advanced Edition, you can give your employees the
communications tools they need to perform at their best.
Simplify system management
Use one solution to serve up to 1,000 users. Manage multiple sites from a
single interface and leverage drag and drop system management tools.
Deploy a flexible, hybrid solution
IP Office can operate as an all-IP solution, all-digital solution, or anything
in between. It can interoperate with over two million Avaya systems
worldwide while you leverage your existing network infrastructure.
Ensure resiliency
Take advantage of intelligent failover between sites, or for single location
deployments, easily add a redundant server.
Scale as you grow
IP Office can grow with you to support up to 1,000 users across 32
different sites. As your business needs evolve, add advanced unified
communications or contact center capabilities.
Enhance collaboration and productivity
Take advantage of built-in conference calling features for up to 128
users with instant messaging, presence, video chat, text-to-speech email
reading, and call recording.
Contact us today to learn how Avaya can benefit your business.
Avaya IP Office
page 1 of 2

8. Contact Us
Phone: (888) 782-2600
Orange County
3 MacArthur Place
Suite 870
Santa Ana, CA 92707
Phone: (714) 922-4349
North East Office
100 Pearl Street
14th Floor
Hartford, CT 06103
Trusted Partners:
TEKCETERA INC. | MAKING TECHNOLOGY CLICK
Tekcetera provides professional
services that analyze, design and
deliver innovative technology
strategies encompassing a
business’s hardware, software,
and support needs.
Our client objectives are to
improve reliability, increase
productivity, and broaden market
penetration. We are passionate
about providing high value
solutions that are cost effective.
Our goal, simply stated, is to:
“Make technology click
for your business”
Tekcetera’s Mission Cisco Small Business Solutions
Microsoft® Lync 2013 & Unified Communications
As your local business partner, Tekcetera can deliver a broad range of technology
solutions that work together to support the business you have today, and the business
you want in the future. Whether your goal is to work from anywhere, connect remote
offices, or simply improve performance, we will collaborate with you to understand
your needs in order to design, install, and maintain a solution that meets your unique
requirements.
Tekcetera understands your unique needs and can design, install, and maintain a secure,
reliable solution that you can afford. A solution that’s backed by Cisco, customized
especially for your needs today, and offers a clear path to tomorrow.
As a certified Cisco partner Tekcetera understands your unique needs and can provide a
secure, reliable network that you can afford. A network that’s backed by Cisco products
and solutions, designed especially for your needs today while offering a clear path to
tomorrow. We chose Cisco because they are the industry leader in networking and
communications and small businesses like yours are already working better because
they rely on Cisco. Cisco small business products and solutions give you the networking
and communications technology you need, when you need it, so you can get more done
in less time. Cisco small business. It just works.
Telephony
page 2 of 2
Lync 2013 provides a unified experience for real-time communications: voice
and video calls, Lync Meetings, presence, instant messaging and chat. Users
can connect with Skype, enabling world-wide communication.
Work Anywhere, Across Devices in real-time
Lync allows users to communicate securely and stay connected with
colleagues and customers, from virtually wherever they chose to work.
Make virtual meetings more effective
See up to five meeting participants simultaneously with multiparty HD video
support through a high-quality video experience on a wide range of devices.
Take notes in OneNote
OneNote Share allows users to create and share OneNote digital meeting
notes within a Lync Meeting.
Monitor
Administrators have the ability to monitor pools, servers, networks across
different datacenters through the public internet.
Archive
Using the Exchange Online archiving, you can store all you emails, instant
messages and Lync Online meeting contents.
Looking to learn more about telephony? Contact Tekcetera today!

9. Contact Us
Phone: (888) 782-2600
Orange County
3 MacArthur Place
Suite 870
Santa Ana, CA 92707
Phone: (714) 922-4349
North East Office
100 Pearl Street
14th Floor
Hartford, CT 06103
Trusted Partners:
TEKCETERA INC. | MAKING TECHNOLOGY CLICK
Tekcetera provides professional
services that analyze, design and
deliver innovative technology
strategies encompassing a
business’s hardware, software,
and support needs.
Our client objectives are to
improve reliability, increase
productivity, and broaden market
penetration. We are passionate
about providing high value
solutions that are cost effective.
Our goal, simply stated, is to:
“Make technology click
for your business”
Tekcetera’s Mission
Managed Services
Tekcetera can accommodate your company’s
service and technology needs.
Our business model is built around service. We provide services from
simple desktop services to complex enterprise implementations and
rollouts, from as-needed to contract-based on-site IT support. Our
service rates are among the most competitive in the industry. IT support
services are provided by a team of highly skilled Systems Engineers
with certifications in all areas of information technology products and
solutions.
• On-site IT support services on an as-needed basis.
• Contract-based IT support services for special projects and/or major
rollouts.
• Short and long-term, part-time and full-time staff augmentation with
special discounted rates.
• Block of Time service programs.
• Information technology consulting services
• Preventive maintenance services for PCs, servers and network
infrastructures.
• IT infrastructure design, documentation and product recommendation
Working with Tekcetera in a managed services agreement gives you
peace of mind. Tekcetera can facilitate most of your needs under one
roof with numerous divisions (i.e. Telecom, DataCom, Security, Data
Center, HelpDesk etc.). There is no one size fits all or one size based on
how many systems you have. We take the time to understand how best
to add value to your business, technology needs and bottom line.
What is a help desk? Tekcetera defines help desk as a service that solves
problems. Our help desk is staffed with Level I, II, and III technicians that
can answer simple questions or complex configuration issues. We offer
our help desk to all business and we bill in fifteen minute increments with
no base charge. A simple question about your email client for example
could take fifteen minutes to talk through. In this case you are only billed
for the fifteen minutes, nothing more.
Help Desk Services
Domestic Outsourcing Support
Outsourcing is a polarizing word these days. When you are considering
outsourcing your support, help desk, infrastructure, telecom or any
part of your IT department you should take into consideration all that
Tekcetera can offer your business. Tekcetera can take care of a single
item or we can take over all items you have. Tekcetera’s goal is to give
you the peace of mind in knowing we have got your back, 100%. We are
experts at migrating from in-house staff or another service provider. We
have a proven model that works in both hostile and amicable changes.
Tekcetera offices, staff, and Network Operations Center (NOC) are
proudly based in the United States.

10. Contact Us
Phone: (888) 782-2600
Orange County
3 MacArthur Place
Suite 870
Santa Ana, CA 92707
Phone: (714) 922-4349
North East Office
100 Pearl Street
14th Floor
Hartford, CT 06103
Trusted Partners:
TEKCETERA INC. | MAKING TECHNOLOGY CLICK
Tekcetera provides professional
services that analyze, design and
deliver innovative technology
strategies encompassing a
business’s hardware, software,
and support needs.
Our client objectives are to
improve reliability, increase
productivity, and broaden market
penetration. We are passionate
about providing high value
solutions that are cost effective.
Our goal, simply stated, is to:
“Make technology click
for your business”
Tekcetera’s Mission
Network Operations Center
Affordable Remote Monitoring, Remediation
and Preventative Maintenance
Our convenient, affordable and automated Tekcetera NOC service
handles routine system maintenance and network monitoring functions on
a 24/7 basis. We take care of it all - escalating alerts, reviewing backups,
defragmenting your hard disk, deleting temporary files, preventing viruses
and reducing spam - without interruption to your daily business operations.
“The result: You’re free to focus on your core business, rather than your
technology.”
Two Service Packages Available
Because every organization’s requirements are different, we offer a
choice of service packages to give you the flexibility you need.
Gold - Comprehensive 24/7 Maintenance Package
Preventative Maintenance for Desktop includes:
• Patch management
• Antivirus/antispyware
• Temp file deletion
• Disk defragmentation
• Asset/inventory reporting
• Preventative Maintenance for Server includes:
• 24/7 monitoring
• Patch management
• Antivirus/antispyware
• Preventative maintenance for Exchange/Active Directory
• SOPs for correction before escalation
Platinum - Comprehensive 24/7 Maintenance Package for Desktops
and Servers
Preventative Maintenance for Desktop includes:
• Everything in Gold package
• Preventative Maintenance for Server includes:
• Everything in Gold package
• PLUS - remote troubleshoot and fix (alert and resolution)
• PLUS - move/add/change users or groups
Every package includes:
Maintenance Services - patching, spyware, antivirus and preventative
tasks
• Monitoring, alerting and escalation - 24/7 or after business hours
• Up/down alerting in network devices
Let us do the work for you! Connect with us today for your peace of mind.

11. Contact Us
Phone: (888) 782-2600
Orange County
3 MacArthur Place
Suite 870
Santa Ana, CA 92707
Phone: (714) 922-4349
North East Office
100 Pearl Street
14th Floor
Hartford, CT 06103
Trusted Partners:
TEKCETERA INC. | MAKING TECHNOLOGY CLICK
Tekcetera provides professional
services that analyze, design and
deliver innovative technology
strategies encompassing a
business’s hardware, software,
and support needs.
Our client objectives are to
improve reliability, increase
productivity, and broaden market
penetration. We are passionate
about providing high value
solutions that are cost effective.
Our goal, simply stated, is to:
“Make technology click
for your business”
Tekcetera’s Mission
Design
Web Design
Stand out from the competition with a fresh, professional website,
designed specifically to accentuate your brand, provide a rich experience
for your viewers and keep your audience captivated.
Our design team creates top quality, professional websites built with the
latest technology while incorporating corporate branding and identity. A
step further, we will educate customers on the web marketplace, provide
online internet marketing solutions and web site maintenance services
when the project is complete. We always design with search engines in
mind and use the latest techniques for optimizing your site. We value your
business, no matter the size of the project. Furthermore, we specialize in
four website design options to fit the needs of your company:
• Site Wizard: DIY Web based and low cost – Think of it as renting a website
• Semi-Custom Website Design: We start with prebuilt code and images to
reduce the amount of time in creation and drive down the price!
• Custom Website Design: If you want your website to stand out and to be
branded completely to your corporate identity, this is the option for you.
• Content Management System: Powered by WordPress, your website will
be easy to maintain and update on your own.
Device Design
In today’s world you need an online presence that is mobile capable. The
growing mobile audience is looking for quick loading, easy to use websites
with crucial information at their fingertips. It is simply not enough to tweak
your website to “sort of” work on a mobile device; you need a working
site that is cross device / platform / browser compatible. Tekcetera offers
custom device and mobile website designs configured to work with a wide
variety of smartphones, tablets and other handheld devices. Our team will
optimize the most important elements into a professional mobile design.
Corporate Identity / Branding
Your brand is the foundation piece in your marketing strategy and an
important source of communication to potential customers. Corporate
Identity and Branding are not only for large companies. A strong brand will
help small businesses stand out among the crowd!
Corporate identity and branding are most often associated with a skillfully
crafted logo, letterhead, website, brochure, and business cards. These are
just a small sampling of what Tekcetera can do for you and your business.
If you have a brand that is outdated or doesn’t quite represent who your
company is, the Tekcetera design team will work with you to plan a new
direction and design to take your corporate branding to a new level.
This process is rebranding and introducing the new look in a way that will
positively affect your business image.
Contact us today for more information on our design services.

12. Contact Us
Phone: (888) 782-2600
Orange County
3 MacArthur Place
Suite 870
Santa Ana, CA 92707
Phone: (714) 922-4349
North East Office
100 Pearl Street
14th Floor
Hartford, CT 06103
Trusted Partners:
TEKCETERA INC. | MAKING TECHNOLOGY CLICK
Tekcetera provides professional
services that analyze, design and
deliver innovative technology
strategies encompassing a
business’s hardware, software,
and support needs.
Our client objectives are to
improve reliability, increase
productivity, and broaden market
penetration. We are passionate
about providing high value
solutions that are cost effective.
Our goal, simply stated, is to:
“Make technology click
for your business”
Tekcetera’s Mission
E-Marketing
Get ahead of your competitors with a custom
digital marketing strategy fit for your industry,
business and brand.
Your customers are spending more time online than ever before.
Tekcetera can help you attract, convert and retain those online
customers. Tekcetera knows the online marketplace and specifically
knows how to garner more brand awareness for your product, service,
or in general your company. We stay up to date on everchanging SEO
standards and trends in online marketing and will make recommendations
on what will work best for your business. Tapping into the online
marketplace is the starting point. Focusing your potential customers, and
keeping them interested in you products and services is the goal. The key
is aligning our online internet marketing solution with the existing forms of
advertising to maximize your return on investment (ROI).
Tekcetera’s E-Marketing Services:
Search Engine Optimization
The process by which each page and program has a number of quality
links to that page, and provides keyword density to rank high on search
engine results. Learn more
Pay Per Click (PPC) Campaigns
Strategically placed low cost advertisements such as Google, Bing and
banner advertisements, Facebook advertising and more. Learn more
Social Media Marketing
Facebook, Twitter, WordPress, YouTube, LinkedIn, they are ALL great
resources, but are you using them effectively? Do you know what is an
appropriate blog, or tweet, or post on Facebook? We do, and we can
help you grow online market share with concise programs that add value
to your brand. Learn more
Email Marketing & eAlerts
Regular email newsletters that we will send out on your behalf, to 100
people or 10,000
Product/Services Analysis
We perform a thorough analysis of your marketplace, and identify cross-
sell and up-sell products.
Discussion Forums
Forum/community sites targeted to specific programs.
Tekcetera will help you analyze and improve your online business by
tracking key performance metrics and making recommendations. You will
see results, period. Give us a call and we will show you the value of our
online marketing services.