This was an Adobe sponsored use case study into how IDBS implemented Adobe's Technical Communication Suite to deliver a major rewrite of the help for their flagship product.
Css Founder is Website Designing Company in Delhi & Website Development Company in Delhi, working with the mission of Website For Everyone. we are also working in Website Designing company in Delhi, India , Gurugram, Ghaziabad, Noida.
Css Founder is Website Designing Company in Delhi & Website Development Company in Delhi, working with the mission of Website For Everyone. we are also working in Website Designing company in Delhi, India , Gurugram, Ghaziabad, Noida.
CORE content: An omnichannel-first approachJon Hanke
To create amazing digital experiences that are truly omnichannel, we need (1) reusable content to provide consistency and scalability across channels, (2) plug-and-play content that can be deployed instantly on any channel, and (3) new tools and team functions to make our core content reusable and available in real time. In this presentation for World IA Day 2020, I review the challenges organizations face in creating dynamic content experiences and introduce a new CORE content framework for understanding and addressing these challenges.
Painless XML Authoring?: How DITA Simplifies XMLScott Abel
Presented at DocTrain East 2007 by Bob Doyle, DITA Users -- This introduction to XML Authoring will acquaint you with over fifty tools aimed at structuring content with DITA. They are not just DITA-compliant authoring tools (editors) for writers. They also include content management systems (CMS), translation management systems (TMS), and dynamic publishing engines that fully support DITA. You will also need to know about tools that convert legacy documents to DITA and help to design stylesheets for DITA deliverables. The best DITA tools for technical communicators implement the DITA standard while hiding all the complexity of the underlying XML (eXtensible Markup Language).
As a tech writer and not a tech, you should be able to forget about XML - except to know that you are using it (DITA is XML) and that it consists of named content elements (or components) with attributes. You need to know enough about the content elements so you can reference (conref) them for reuse. You need to know about their attributes so you can filter on them for conditional processing. And you should appreciate that because components are uniquely identifiable they lend themselves perfectly to automated dynamic assembly using a publishing engine.
We will describe how you can get started with structured writing without knowing XML or installing anything.
The promise of topic-based structured authoring is not simply better documentation. It is the creation of mission-critical information for your organization, written with a deep understanding of your most important audiences, that can be repurposed to multiple delivery channels and localized for multilingual global markets. You are not just writing content, you are preparing the information deliverables that enhance the value of your organization in all its markets.
To do that well, you must understand the latest tools in structured writing that are revolutionizing corporate information systems - today in documentation but tomorrow throughout the enterprise, from external marketing to internal human resources. Whether you are trying to push a new product into a new market or are “onboarding” a new employee, the need for high quality information to educate the customer or train the new salesperson is a challenge for technical communicators. You need to think outside the docs!
The key idea behind Darwin Information Typing Architecture is to create content in small chunks or modules called topics. A topic is the right size when it can stand alone as meaningful information. Topics are then assembled into documents using DITA maps, which are hierarchical lists of pointers or links to topics. The pointers are called “topicrefs” (for topic references).
Think of documents as assembled from single-source component parts. Assembly can be conditional, dependent on properties or metadata “tags” you attach to a topic. For example, the “audience” property might be “beginner” or “advanced.”
At a still finer level of granularity, individual elements of a topic can also be assigned property tags for conditional assembly. More importantly, a topic element can be assigned a unique ID that makes it a content component reusable in other topics.
As you will learn, DITA is a leading technology for “component content management,” which multiplies the value of your work. You need to leverage DITA and structured content to multiply your income.
This is presentation about Project Athena, a proposition for a Create Once Publish Everywhere solution at CIPD, UK. HTML, XML, DITA XML, content strategy, taxonomy, metadata, content models, infobesity, content technology, publishing, component content management system, open standards and open platforms
When Conditional Content Goes Wild: Why Conditional Content Profiling (Alone)...dclsocialmedia
Don't know what conditional content is? Over-using it already? Considering using it in future (in DITA or not)? Need to explain to management why they are ruining your career? Then this session is for you!
The Larch - a visual interactive programming environmentPython Ireland
The Larch Environment is a visual interactive programming environment for Jython/Python, that makes programming more visual. Its is designed for the creation of visual interactive programs, and programs that operate as interactive technical literature. To this end, protocols for presenting objects visually have been devised. An active document based programming environment builds on the edit-run-debug cycle of a standard console, allowing a programmer to experiment with ideas, and develop visual programs at the same time. Additionally, a way of embellishing source code with visual content is presented.
http://sites.google.com/site/larchenv
[Workshop] The incremental steps towardsdynamic and embedded content deliver...Noz Urbina
[A variant of my 2013 Technical Communcations UK presentation]
Dynamic delivery is delivery of context-appropriate information that can be assembled at the time of request with the most up-to-date, relevant content appropriate for the user and interface in question.
Embedded content is where content becomes a seamless part of device interfaces. Products become “self-describing”, allowing users to work uninterrupted by the need to open help files or manuals.
Many aspire to working in this way, but few (so far) have achieved it. This workshop looks at the benefits, requirements, and barriers related to these new types of delivery.
We will look at:
Why should we bother with this type of delivery?
What type of techniques, technologies and skills are required to realise such a system?
What are the risks at each stage?
Technical Communications UK Conference 2013Colum McAndrew
A look at how just delivering user assistance is only half the battle. This presentation looks how Technical Communicators should look at improving both the end user experience and general product usability by improving how the user assistance is delivered.
UA Europe 2013: Content Delivered? Check! OK how do we use it?Colum McAndrew
A look at why just delivering content is only half the story. This presentation looks at how even after content has been delivered Technical Writers can train users (both internal and external) in getting the most from it.
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CORE content: An omnichannel-first approachJon Hanke
To create amazing digital experiences that are truly omnichannel, we need (1) reusable content to provide consistency and scalability across channels, (2) plug-and-play content that can be deployed instantly on any channel, and (3) new tools and team functions to make our core content reusable and available in real time. In this presentation for World IA Day 2020, I review the challenges organizations face in creating dynamic content experiences and introduce a new CORE content framework for understanding and addressing these challenges.
Painless XML Authoring?: How DITA Simplifies XMLScott Abel
Presented at DocTrain East 2007 by Bob Doyle, DITA Users -- This introduction to XML Authoring will acquaint you with over fifty tools aimed at structuring content with DITA. They are not just DITA-compliant authoring tools (editors) for writers. They also include content management systems (CMS), translation management systems (TMS), and dynamic publishing engines that fully support DITA. You will also need to know about tools that convert legacy documents to DITA and help to design stylesheets for DITA deliverables. The best DITA tools for technical communicators implement the DITA standard while hiding all the complexity of the underlying XML (eXtensible Markup Language).
As a tech writer and not a tech, you should be able to forget about XML - except to know that you are using it (DITA is XML) and that it consists of named content elements (or components) with attributes. You need to know enough about the content elements so you can reference (conref) them for reuse. You need to know about their attributes so you can filter on them for conditional processing. And you should appreciate that because components are uniquely identifiable they lend themselves perfectly to automated dynamic assembly using a publishing engine.
We will describe how you can get started with structured writing without knowing XML or installing anything.
The promise of topic-based structured authoring is not simply better documentation. It is the creation of mission-critical information for your organization, written with a deep understanding of your most important audiences, that can be repurposed to multiple delivery channels and localized for multilingual global markets. You are not just writing content, you are preparing the information deliverables that enhance the value of your organization in all its markets.
To do that well, you must understand the latest tools in structured writing that are revolutionizing corporate information systems - today in documentation but tomorrow throughout the enterprise, from external marketing to internal human resources. Whether you are trying to push a new product into a new market or are “onboarding” a new employee, the need for high quality information to educate the customer or train the new salesperson is a challenge for technical communicators. You need to think outside the docs!
The key idea behind Darwin Information Typing Architecture is to create content in small chunks or modules called topics. A topic is the right size when it can stand alone as meaningful information. Topics are then assembled into documents using DITA maps, which are hierarchical lists of pointers or links to topics. The pointers are called “topicrefs” (for topic references).
Think of documents as assembled from single-source component parts. Assembly can be conditional, dependent on properties or metadata “tags” you attach to a topic. For example, the “audience” property might be “beginner” or “advanced.”
At a still finer level of granularity, individual elements of a topic can also be assigned property tags for conditional assembly. More importantly, a topic element can be assigned a unique ID that makes it a content component reusable in other topics.
As you will learn, DITA is a leading technology for “component content management,” which multiplies the value of your work. You need to leverage DITA and structured content to multiply your income.
This is presentation about Project Athena, a proposition for a Create Once Publish Everywhere solution at CIPD, UK. HTML, XML, DITA XML, content strategy, taxonomy, metadata, content models, infobesity, content technology, publishing, component content management system, open standards and open platforms
When Conditional Content Goes Wild: Why Conditional Content Profiling (Alone)...dclsocialmedia
Don't know what conditional content is? Over-using it already? Considering using it in future (in DITA or not)? Need to explain to management why they are ruining your career? Then this session is for you!
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http://sites.google.com/site/larchenv
[Workshop] The incremental steps towardsdynamic and embedded content deliver...Noz Urbina
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Dynamic delivery is delivery of context-appropriate information that can be assembled at the time of request with the most up-to-date, relevant content appropriate for the user and interface in question.
Embedded content is where content becomes a seamless part of device interfaces. Products become “self-describing”, allowing users to work uninterrupted by the need to open help files or manuals.
Many aspire to working in this way, but few (so far) have achieved it. This workshop looks at the benefits, requirements, and barriers related to these new types of delivery.
We will look at:
Why should we bother with this type of delivery?
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https://alandix.com/academic/papers/synergy2024-epistemic/
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Help! Fitting a square peg into a round hole: Technical Communication UK Conference 2010
1. Colum McAndrew (MISTC) Senior Technical Writer Help! Fitting a square peg into a round hole Technical Communications UK Conference 21st – 23rd September 2010
2. Pause for thought... "Documentation is like sex. When it's good, it's very, very good and when it's bad, it's better than nothing.“ Karen Mulholland (@kemulholland)
Make sure you open the following windows:The PowerPoint demo.A browser window open at the EWB 9.0 help file.The System Administration RoboHelp project.Notepad file.
Open a browser at the E-WorkBook 9.0 help file.Open the System Administration > Entities and Flexible Hierarchy book.EXAMPLE ONEDisplay the Entities Overview topic.Summarise and point out the:Overview that forms part of each book.Summary at the start of most topics.Overview process and links to steps.Open the Maintaining Entity Types topic from the TOC.Summarise and point out the:Overview that forms part of each topic.Note box.Click on the Default Entity TypesTell Me About drop down.Summarise and point out the:Table contains a lot of vital information.Would otherwise have required a separate topic and additional navigation.Click on the Create an Entity TypeHow Do I drop down.Summarise and point out the:Procedural steps.Tip box.Further dialog fields dropdown. The idea being that if you know the fields to complete you don’t need to see them.Table with mandatory fields first.EXAMPLE TWOOpen the Adding Entities to the Navigator topic.Point out the following:SummaryProcedure for Adding Entities to the Navigator.“Tell me about” and “See also” sections.Expand the first “Tell me about” link.Point out the following:SummaryDialog – point out the icons on the right (cut, paste, delete).Drop downs
Open the RoboHelp application which should have theSystem Administration project open.Open the Adding Entities to the Navigator topic.Point out the hashed areas in the:HeaderSee also bullets.Recreate the topic using …Preview the topic.Add a build tag expression of Not CHM and Not Dummy.Click on the Creating an Experiment link.Add a build tag expression of Not Dummy and Not WebHelp.Click on the Creating an Experiment link.
Open a browser with the E-WorkBook 9.0 help file displayed.Open the Movies book.Click on the Spreadsheet Table Layout Movies topic.Click on the Moving Dimensions to Change the Layout link.Show the movie.Create a demo movie ...
Open the RoboHelp application which should have theSystem Administration project open.Open the Adding Entities to the Navigator topic.Point out the greyed out area for “See also”, “Tell me more” and “How do I”.Display the Variable pod.Create a variable called TCUK with a value of 2010.Display the Snippets pod.Create a snippet called Last night with a value of “What was I thinking of. You would have thought that I’d have learnt years ago that drinking and dancing until the early hours leads to a feeling of malice the following day.”