The document discusses the UN Convention on the Rights of Persons with Disabilities (UNCRPD) and its provisions regarding access to information and communications technologies for persons with disabilities, including relay services. It notes that while many countries have ratified the UNCRPD, they do not all provide a full range of relay services as required. Campaigning by deaf organizations has helped improve access in some countries, but utilizing the UNCRPD's complaint procedure could help enforce compliance, though high costs may prevent its use so far.