System Analysis and Design is a set of steps that allows for the collection of facts of a system and analyzing those facts to come to a conclusion regarding the ways the system is to operate. A relative study on Fire Service and Civil Defence is discussed here.

1. System Analysis &
Design of
Fire Service & Civil Defence, Comilla.
Course Title : System Analysis Design & Development Sessional
Course Code : CSE-?
Submitted By,
------- StudentName-------
ID : ??????
Section : ?
Level - ?, Term - ?
Supervised By,
------- Teachers Name -------
Designation, Dept. of CSE

2. State Of Confidentiality
It is hereby declared that this project paper is kept strictly confidential by its owner,
Department of Computer Science and Engineering, Bangladesh Army International
University of Science and Technology; and no part of this paper is allowed to copy,
modify, amplify or edit without written permission of the copyrighter. It is also declared that
only two copies of this paper have been published and one copy is highly secured by the
copyrighter while the other submitted as the system proposal to Fire Service & Civil Defense,
Cumilla.
---------------------------------------------- Signature of the Students
Signature of the Project Supervisor -------------------------------------
Student Name

3. Acknowledgement
At the very beginning, we would express our gratitude to Almighty Allah, the most gracious,
most merciful for granting us the strength and patience to see through the completion of this
project successfully. Without His endless blessings, it would have not been possible to
complete such a task within the given time.
We would also like to show our sincere gratitude to our project supervisor and course teacher
Mohammad Teachers Name for his endless support and supervision. His support
throughout the project had helped us better understand the task we are to perform, and
the result we are to produce. His helped us look into matters that would have been
overlooked otherwise.
We are also grateful to Ratan Kumar Nath, Assistant Director of Fire Service & Civil Defense,
Cumilla, a leading station at the center of the Cumilla city, who had granted us permission to
work with his Station, talk to his staffs, observe the system his organization works in and
allowed us access to valuable information, that became the key assets of the project.
We recall our teachers, friends, and all others who had inspired and helped us throughout
the completion of the project.
July, 2019
The Author,
Department of Computer Science and Engineering,
Institute Name.

4. Abstract
System Analysis and Design is a set of steps that allows for the collection of facts of a system
and analyzing those facts to come to a conclusion regarding the ways the system is to operate.
It can be implemented in any sector that needs planning. Indeed, in modern age of technology
and industry, where uncountable amount of facts may arise for any problem, System
analysis and Design has become a must for any successful system. In modern era, almost all
system involves an array of stake holders. Each one wants the system to function in a specific
way. And yet, the system must also try its best to meet all the user requirements. To do, it is
must to understand all the user requirements, both Explicit or stated ones, and Implicit or
hidden ones. Afterwards, the system designer has to determine the feasibility of these
requirements, order them according to importance, and finalize the requirements. He may
also have to find out the shortcomings of an existing system, either to implement as
similar system, or to modify the current system. For which, he has to find the problems,
and come up with feasible solutions.
The implementation of System Analysis and Design can easily promote all of these steps, as is
showed in the rest of the report. System Analysis and Design can be applied in many fields.
Our sessional project is one such example, where we had analyzed it step by step, and found
out the shortcomings of a system named Fire Service & Civil Defense, Cumilla, and
came up with multiple solutions that may help the station to become a more efficient
one for the fire fighter squad. Finally, at the end proposed a new system that is more
reliable and efficient.

5. Contents
Chapter I : Introduction 1-3
1.1 Organization Overview 1
1.2 Management Hierarchy 2
1.3 Functions 3
Chapter II : Analysis of the System 4-8
2.1 Document Flow Diagram 4
2.2 Diagram 5
2.3 Narration of Diagram 6
2.4 Data Flow Diagram 6
2.5 Diagram 7
2.6 Narration of Diagram 8
2.7 Limitation of The Organization 8
Chapter III : Alternative Proposal 9-10
3.1 Goal 9
3.2 Proposal A 10
3.3 Proposal B 10
Chapter IV : Feasibility Analysis 11-13
4.1 Proposal A 11-12
1) Operational
2) Technical
3) Economical
4.2 Proposal B 12-13
1) Operational
2) Technical
3) Economical

6. Chapter V : Decision 14-18
5.1 Comparison 14
5.2 Proposed Solution 14
5.3 Project Abstraction 15-18
Chapter VI : Conclusion 19-20
6.1 Future Work 19-20
6.2 Conclusion 20

7. 1.1OrganizationOverview
Comilla Fire Service and Civil Defence, Cumilla Sadar, Cumilla.
Mission:
Vision :
"Capacity building as one of the best institutions in Asia, with all the disaster incidents
involving fire and ensuring civil protection"
OrganizationHistory :
The Department of Fire Services and Civil Defense is an Emergency Service agency under the
Ministry of Home Affairs, Government of the People's Republic of Bangladesh. All activities of
this organization are dedicated to the service of the people. The then British government created
fire service in 1943-40 in undivided India. At the divisional level, Calcutta Fire Service for
Calcutta City and Bengal Fire Service (Kolkata) for the Bengal in undivided Bengal. In 1947, the
region's fire service was called East Pakistan Fire Service. Likewise, during the Second World
War, non-military defense departments in India, at the primary level, Air Raid Precautions
(ARP) And in the next phase, in 1951, civil defense department was created in the legal process.
For the purpose of management, there are 1 division named after the Department of Roads and
Highways Department. In 1982, the Directorate of the Fire Service, Civil Defense Directorate
and the Directorate of Roads and Highways Department, the current Directorate is constituted
with the coordination of these three departments.
"Build a safe Bangladesh by protecting life and property in disaster-accidents".
Chapter I : Introduction

8. 1.2Management Hierarchy
Operational:
General:

9. 1.3Functions
Services :
 Administrative guidance reach the various departments.
 Operation Activity Guidelines.
 Guidance for observation and necessary measures for subsequent incidents.
 Cooperate with the media in accordance with the overall communication and
needs.
 Provide various information according to the needs of the people, which play
a vital role in the creation of awareness.
 Maintain constant communication with various government agencies.
 To maintain contact with law enforcement agencies during the disaster.
 To take action to solve the situation and problem of station pump and
manpower status of stations through regular wireless communication.
 After fire service / fire service and civil defense station work, the report of
loss is recorded in the register in this office.
 From the central control room, the number of fire service and civil defense
station numbers of Bangladesh is available.

10. 2.1 Document Flow Diagram
What Is Document Flow Diagram?
A document-flow diagram (DFD) is a way of representing which document is created by
which entities.
Steps for document-flow diagram :
Step1: Analyse statement
Step2: Identify physical entities
Step3: Identify documents which are received/sent by each office
Step4: Draw a physical document
Why document flow diagram is needed?
 To document a process for better understanding, quality control and training of
employees.
 To standardize a process for optimal efficiency and repeatability.
 To study a process for efficiency and improvement. It helps to show unnecessary steps,
bottlenecks and other inefficiencies.
 To model a better process or create a brand-new process.
 To communicate and collaborate with diagrams that speak to various roles in the
organization or outside of it.
Chapter II : Analysis of the System

11. 2.2 Diagram
Symbol

12. 2.3 Narration of Diagram
“Fire station receives the information about fire from victims with a location .A receiving
office receives the location and make a note of that location. Then he
reported to Admin office with that note . The admin office take the proper action. After
action the admin office reported it to the inspection office.
ENTITIES IDENTIFIED : Victims , Receiving office , Admin office , Inspection office
DOCUMENTS IDENTIFIED : Note of the address , Note of that incident
2.4 Data Flow Diagram
What is data flow diagram?
A data flow diagram shows how data is processed within a system based on inputs and
outputs. Visual symbols are used to represent the flow of information, data sources and
destinations, and where data is stored. A data-flow diagram has no control flow, there are no
decision rules and no loops. Specific operations based on the data can be represented by
a flowchart.
Why data flow diagram is needed?
1. Data flow diagrams provide a graphical representation of how information moves
between processes in a system.
2. Data flow diagrams follow a hierarchy.
3. To represent the current workflow and easily recognize disconnects.
4. The main purpose is to have a visual representation of a business process or workflow.

13. Symbol
2.5 Diagram

14. 2.6 Narration of Diagram
Fire news from source will go to the rescue team, and alarm is started. Then the fire fighters
prepare themselves for their operation. After taking the preparations the ready team goes to
the spot. And start the rescue mission, Fight with fire. After the completion of the rescue
mission, they calculate the amount of loss, impairment, after finishing they return the station.
2.7 Limitation ofThe Organization
Missing Function
 Digital Equipment’s
 Online Activity
UnsatisfactoryPerformance
 Depends on entirely up-to the performance of Fire Fighter Squad
 Not having enough equipment’s
 Managing complaints & Actions
 Inappropriate Residence
Deficiencies
 Scarcity for funding for Frequent small purchase
 Research for new invention
 Insufficient Manpower
 Latest Technology
High Costof operation :
 Frequent small purchase at high cost
 Less storage space
 Changing/repairing of tools/machines

15. Goal
Our goal is to analysis the whole organization, and find out the deficiencies,
missing functions, what is causing unsatisfactory performance and what should be
done to improve all these sites for better performance and efficiency of the
station.
There are both problems and deficiencies in different sites. All these have so
many differences. Out of these, we have tried to give some better proposal to
solve the inadequacy of the station.
Formulation of Main Goals
M.1 - Improve Services
M.2 – Improve Management
M.3 – Upgrade the system through Research & Technology
M.1 - Improve Services :
 Recruiting enough skilled manpower
 Training and knowledge on situation handling is required to develop the
skills
 Reward System should be implied to increase the performance
M.2 – Improve Management :
 There should be managerial implications on both operation and the staffs
Residence, which is below the living standard. Also there is inadequate space
for the station which should be increased.
Chapter III : Alternative Proposal

16. M.3 – Upgrade the systemthrough Research& Technology
Looking for new tactical and technological equipment’s like
 Foam fire-suppression System
 The Elide Fire Ball / Auto Fire Extinguisher Ball,
 Thermite 3.0
This firefighting robot is called Thermite 3.0. It pumps 2,500 gallons of
water per minute.
 Life Guard hood
Designed to replace the traditional knit hood, with self-contained
breathing apparatus and turnout gear.
 Cold Fire extinguisher
Cold Fire extinguishers remove the heat from the fire, breaking the
chemical chain reaction, as well as by encapsulating the fuel source to
prevent re-ignition.
 Portable scene light
3.4 Proposal A
 Repairing the damaged tools/machines
 Increase Online awareness
 Developing the skill of Fire fighter
3.5 Proposal B
 Buying new tools/machines
 Enlarging the station area
 Manual Training & Awareness spreading
 Increase Manpower

17. Feasibility analysis is the preliminary study that determines whether a proposed systems project
is technically, financially and operationally practical.
ProposalA :
Technical Feasibility
 Updated inventions will be added
 Repairing the old ones is cost effective but time consuming
Operational Feasibility
 Service will be more effective
 Train the fire fighter squad
 To operate the online activity, it also needs technical support
Economical Feasibility
 Training and buying cost will be added
 For online activity extra cost have to bear.
Cost Benefit Analysis
Online Activity
Developing online activity = 50,000 tk (approximately)
Employees salary for maintaining and update DB & the system,
(20,000 x 2) = 40,000 tk
Total cost now in a year = (40,000 x 12) = 4,80,000 tk
Total =5,30,000tk(approximately)
Chapter IV : Feasibility Analysis

18. Repairing Cost
This totally depends on the action and damages of the tools and
machines. Sometimes many things can be damaged and again
nothing can be happened.
But, tools and machines needs to check regularly, and have to
repair the damaged ones.
Monthly repairing cost = 15,000tk (approximately)
Yearly =(15,000x12)=1,80,000tk (approximately)
Skill Development Program
Workshop wise costing –
Single workshop costs = 10,000tk (approximately)
At least 2 workshop in a month,
So, yearly cost =(2x12x10,000)tk
=2,40,000tk(approximately)
ProposalB :
Technical Feasibility
 New features will be added
 Space is needed for more functionality
Operational Feasibility
 Service Need experts to operate the operation
 Set qualified recruit.
 Have to recruit new Manpower
Economical Feasibility
 Management cost
 Training cost

19. Cost Benefit Analysis
Crane Cost
Crane Buying Price = 5,00,000 tk
Management cost for crane = 2,000tk
Yearly cost =(12 x 2,000) tk
= 24,000tk
Manual Training
To create volunteer and for training = 15,000tk
Yearly cost = (12x15,000)tk
=180,000tk (approximately)
Enlarging Area & others
Approximate cost = 3,00,000tk
Recruitment & Training
Approximate cost in a Year = 5,00,000tk (approximately)

20. 5.1 Comparison
Proposal Technical Operational Economical
Proposal A Ok Ok Less costly
Proposal B Ok Suitable for Long
term
Costly
ProposedSolution:
 Repairing the damaged tools/machines
 Increase Online activity & awareness
 Developing the skill of Fire fighter
 Buying new tools/machines
 Enlarging the station area
 Improving Staff Residence
 Manual Training & Awareness spreading
 Increase Manpower
Chapter V : Decision

21. 6.1 Future Work
One hundred years ago, there was no such thing as a smoke alarm (or a carbon monoxide
alarm); there were no gas monitors, sprinkler systems, Jaws of Life, portable radios,
automatic shut-off valves, LED lights, electric cord reels, etc. So, considering how far the
fire service has come in 100 years, where will technology take it in the next century? Fire
service technology has already changed drastically since the 1600s. Nowadays,
firefighters are forging through the flames with high-tech gear such as thermal imaging
cameras to help them see where they’re going, and drones to get an eye in the sky
perspective. With the speed that technology moves in every other industry, one has to
wonder what the future holds for the fire service. Here’s a glimpse.
Here’s a list of some technologies that could potentially change the way firefighters do
their jobs in future.
1) Advanced biotelemetry
In addition to heart rate, biotelemetry will provide knowledge of a firefighter’s
lactate levels which will notify managers how hard interior crews are working
2) Artificial intelligence, or AI
Future AI will provide real-time traffic analytics for time “closest” dispatches,
object recognition through computer vision and will warn interior crews of
pending flash-over and backdraft environments created on physics based
computational computing
3) Virtual, mixed and augmented reality (VR/MxR/AR)
The focus is to provide citizen education, responder training and emergency
response enhancement through these emerging platforms. Children will soon learn
stop, drop and roll in virtual reality through haptic touch and digital scent.
4) Autonomous vehicles
On the ground and in the air programmable vehicles will transport first responders
and equipment before, during and post incident and reduce human-error caused
collisions
Chapter VI : Conclusion

22. 5) Computer vision, Edge Detection & object recognition
Several systems have been developed by public (NASA) and private groups that
allow firefighters in-face piece vision, providing digitized and contrasted edge
detection, in addition to thermal imaging. These new systems allow onboard
object recognition
6) Smart Cities
These types of initiatives around the globe bring it all together by providing
3D/360 digital assets for fire prevention, response mitigation & investigation.
6.2 Conclusion
With technology constantly changing, it’s hard to imagine that drones and thermal
imaging cameras are just the beginning of high-tech developments in the fire service. Fire
service & Civil Defense is government service institution. So its goal and service is large.
Here, we just have tried to give a glimpse of some problems and its solutions, and from
this field work we have learnt many things of the subject practically.