Syed Arshad has over 13 years of experience in IT and telecom, specializing in business intelligence and system architecture. He has extensive expertise with SAP Business Objects for report design and development. He is proficient in SQL, Oracle, and other database technologies. Arshad also has experience with data integration, analysis, and reporting tools like SQL Server Reporting Services. He has worked on projects involving network and system administration, data migration, and software development.

1. Syed Arshad
kashifchotu@gmail.com, sarshads@rediffmail.com Mobile : +966-500406795
Experience Summary
Highly skilled IT & Telecom professional with 13+ years of experience, seeking a Senior Business Intelligence Specialist or
System Architect position within Telecom/ICT or related business, preferably at a large multinational company; where my
professional abilities and expertise are used to the fullest extent, allowing me to extensively contribute to the business
goals and objectives of the organization.
 In depth of SAP Business Objects (BO) Business Intelligence (BI) specially designing, developing and
implementation of complex reports in Web Intelligence technology, designing of universes (UDT and IDT).
 Vast experience and excellent knowledge in multiple RDBMS platforms primarily Oracle and MS SQL
Server; both from Development and Administration perspective.
 Writing Complex business Queries in Oracle and SQL Server.
 Experience with Data Integration, Data Analysis and Microsoft SQL Server Reporting Services (SSRS).
 Good understanding of various Telecom Service Provider technologies. Familiarize with Telecom Network
elements.
 8 years experience with Software development with responsibilities for planning, analyzing, designing, coding,
implementation and testing.
 2 years and 6 months of hands-on OSS Software development, customization and administration experience
primarily for ‘InfoVista’ Network Performance Management platform & related tools.
 Working knowledge of SNMP protocol and configuring SNMP based OSS integrations.
 Experience in SAP BO BI Tools, Oracle, SQL Server, C, Perl, SQL, PL/SQL, COBOL Programming languages and
developing web portals/sites using various technologies using ASP.NET 2.0/3.5,VB.NET 005/2008, HTML,
DHTML, Java Script, CSS.
 Highly proficient in Perl scripting on various UNIX flavors particularly Solaris.
 Working experience from a highly multicultural environment.
Education
M.Sc. (Master’s Degree in Computer Science) (1997-1999)
B.Sc. (Bachelor’s Degree in Computer Science) (1993-1996)
10+2 (Intermediate Vocational Computer Science) (1991-1993)
Training
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2. SAP Business Objects (BO) Business Intelligence (BI)
SAP officially training on SAP Business Objects (BO) Business Intelligence (BI). Certification of Participation awarded by
SAP Academy of Learning MENA on:
 SAP Business Objects Dashboard 4.1
 SAP Business Objects Web Intelligence Report Design-1
 SAP Business Objects Web Intelligence Report Design-2
InfoVista (Network Performance Management Tool)
Officially training attended in Germany and France for Network Performance Management tool InfoVista :
 Development
 Administration
Technologies and Products
DBMS/RDBMS Oracle, MS SQL Server, MySQL, Access
Programming Languages Perl, C, C++, COBOL ,FORTRAN ,PASCAL, Visual Basic
Web Technologies ASP.NET, Java Script, XML, CSS, HTML, DHTML
Operating Systems Solaris 10, Ubuntu, RedHat, Windows, Novell Netware
Front End Tools Visual Studio, SQL Developer
InfoVista Products Vista Cockpit,VistaMart,Vista Discovery,Vista Servers, Vista
Portal,Vista 360
Others Talend, SharePoint 2010,SSRS,SSIS,Talend,IIS,Putty,BA,MS-
Office,CISCO
SAP BO BI Web Intelligence, UDT, IDT, Widgets, Live Office
Professional Experience
Senior SAP Business Intelligence / DB&DW Consultant (November 2012 – Present)
Adeeb Intergraph - Saudi Telecom Company (STC), Riyadh, Kingdom of Saudi Arabia
 Responsible for designing, developing and implementation of complex reports.
 Developed Web Intelligence Reports/Dashboards, Data Connections and designing of Universes.
 Solving complex business problems in the areas of Telecom Sector (especially Network Sector) using SAP BI
Technologies (Web Intelligence).
 Address issues in software, troubleshooting systems, and products to resolve errors.
 Identifying and troubleshoot issues related to performance.
 Providing technical expertise and advice for Reporting project for team members.
 Manage project requirements and collaborate with team members to achieve all objectives in a timely manner.
 Writing Complex business Queries in Oracle and SQL Server.
 Write documents for Business requirements specification document (BRSD), High Level Design (HLD) and Low Level
Design (LLD).
 Communicate and effectively present ideas and solutions to customers, team members, and partners.
 Worked on Data Integration, Data Analysis and Microsoft SQL Server Reporting Services (SSRS).
Database Consultant (July 2011 – July 2012)
Ericcson/Telcordia - Saudi Telecom Company (STC), Riyadh, Kingdom of Saudi Arabia
 Worked on Data Integration, Data Analysis and Reporting Services.
 Designing and Maintaining of databases.
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3.  Gathering business rules and implementing business rules provided by Engineers.
 Data Migration and Integration Services.
 Developing database reports as per required.
OSS Engineer/Developer (Jan 2009 – June 2011)
British Telecom - Saudi Telecom Company(STC), Riyadh, Kingdom of Saudi Arabia
 Worked with Network Performance Management tool InfoVista.
 Writing PERL Scripts on Solaris Platform in order to interact with the IP/MPLS Network elements.
 Getting statistics of Network Devices (Routers, Switches, Interfaces, MSAN’s/DSLAM’s,…….) .
 Experience on database design, inventory management, Integration solution CIC and Granite to NMS tool, database
backup and restore activities, SNMP, Validating GUI.
 Represent OSS/Performance Team at any meetings to discuss integration aspects to the project and make
recommendations to enhance/progress the solution.
 Support the Team Manager, Project Manager and Solution Architect in the execution of the project by identifying and
leading the mitigation of any technical gaps and/or risks in the integration strategy.
 Works on problems of diverse scope : KPIs definition, Network and system admin & support.
 Reviewing of High Level Design and Low Level Design.
 Closely working with end-users and Business owners to find the solutions to their requirements.
Software Engineer (2007 – 2008)
Saudi Consulting Services - Ministry of Municipal Affairs, Riyadh, Kingdom of Saudi Arabia
 Responsible for planning, analyzing, designing, coding, implementation and testing as a Software Engineer.
 Developed applications in Visual Basic 2005 with back-end SQL Server 2005.
 Assisted other team members for creating forms and reports in .NET environment which includes windows
applications and web forms.
 Technical support on developed applications.
 Creating user manuals and help documentation.
Software Engineer (2003 – 2007)
ETECHS Company - Ministry of Foreign Affairs, Riyadh, Kingdom of Saudi Arabia
 Primary responsibilities include planning, analyzing, designing, coding, implementation and testing.
 Developed and tested the applications in the area Visual Basic.
 Developed department required applications in Visual Basic for Application (VBA) interacting with Microsoft-Word
which allows creating templates.
 Prepared test plans and data, and user documentation for all applications.
 Maintenance of security related software’s.
Programmer (1999 – 2002)
Jaya Prakash Narayan College of Engineering, Mahboobnagar, India
 Developed application in Visual Basic with back-end Microsoft-Access database.
 Training for engineering students on various computer programming languages.
 Assist students for rectifying errors in programming languages.
 Handling networking related issues and administration with the Novell Netware operating system.
 Maintenance of college software’s and identifying problems with software related issues.
IT Projects Experience
Building License Management System
Ministry of Municipal Affairs, Riyadh, Kingdom of Saudi Arabia.
This software is specifically designed for Building License Administration Department which is used for calculating
Floor Area Ratio(FAR) and Car Parking Allotment of a high-rise buildings/towers. It gives final status of license
approval/rejection for construction of a high-rise building. Application follows the Municipality rules and regulations.
Developed application in Visual Basic 2005 with back-end SQL Server 2005 database.
Attendance Record System
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4. Ministry of Foreign Affairs, Riyadh, Kingdom of Saudi Arabia.
Developed application in Visual Basic with back-end Microsoft-Access database. Involved in designing, coding and
generating of reports. The software is designed for monitoring the timetable of the employees of the department.
Department Templates
Ministry of Foreign Affairs, Riyadh, Kingdom of Saudi Arabia.
The various applications are designed in Visual Basic for Application (VBA) with interacting with Microsoft MS-Word. The
working procedure for all the applications is same and it generates templates like Microsoft-Word.
Skills and Abilities
 Good command on major programming languages, operating hardware and software.
 Creative, hardworking, good learning capability.
 Strong background in user training and support documentation.
 Strong educational background in software development system.
 Ability to working in multi-cultural environment.
 Sincere and hardworking committed to excellence.
 Work independently and as a team player.
 Good communication and presentation skills.
 Self motivated and energetic.
 Sound grasping power and take decision on time.
Personal Details
Marital Status : Married
Languages : Fluent in English, Hindi, Telegu,
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