Presentation on "Sustainable Management: Lessons Learnt from the Asia Pacific Region"by Antje Martins. This presentation was shared as a live webinar on 7 May 2017. Focused on the GSTC Criteria, the baseline standard for sustainability in travel and tourism, this presentation highlights tourism business and destination best practices from the Asia Pacific region. To learn more, join our online course (June-July 2017) http://bit.ly/sttp-online17q3

1. www.gstcouncil.org
Sustainable Management: Lessons
Learnt from the Asia Pacific Region
Antje Martins Ayako Ezaki
GSTC Trainer / Training & Corporate
Project Manager, EarthCheck
Training Director, GSTC Sustainable
Tourism Training Program (STTP)

2. www.gstcouncil.org
Boost Your Sustainability Skills
GSTC Sustainable Tourism Training
online certificate course (2017Q3)
Dates: 19 June – 14 July
Trainer: Antje Martins
Learn More:
http://bit.ly/sttp-online17q3

3. www.gstcouncil.org
ABOUT THE GSTC CRITERIA

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What Are the GSTC Criteria?
• The GSTC Criteria serve as the global baseline standards for sustainability in
travel and tourism; a common language to promote sustainable tourism.
• The Criteria are the minimum, not the maximum, which businesses and
destinations should achieve to approach social, environmental, cultural, and
economic sustainability.
• GSTC Criteria provide the framework, not the solution. The Criteria indicate
what should be done—not how to do it or whether the goal has been achieved.
To date, two sets of GSTC Criteria have been developed:
• Industry Criteria for Hotels and Tour Operators (2008, revised 2012, 2017)
• Criteria for Destinations (Nov 2013)

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4 Pillars of Sustainability
Sustainability
Management
Social &
Economic
Cultural Environmental

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How Can the GSTC Criteria Be Used?
• Basic sustainability guidelines for businesses and
destinations.
• Guidance for travel agencies and consumers.
• Guidance for policy makers (e.g. designing
destination-wide programs, incentive programs).
• Guidance for researchers.
• Tool for measuring and monitoring progress.
• Encourage media to recognize sustainable tourism.
• Help certification programs achieve credibility through
global standards.

7. GSTC-INDUSTRY A1. Sustainability
Management System

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GSTC-INDUSTRY A1. Sustainability
Management System
The organization has implemented a long-term
sustainability management system that is suitable to
its size and scope, addresses environmental, social,
cultural, economic, quality, human rights, health,
safety, risk and crisis management issues and drives
continuous improvement.

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Sustainability Management System
Management system (set of interrelated elements) to
establish a sustainability policy and sustainability
objectives and to achieve those objectives.
 Glossary

10. GSTC-D A1. Sustainable
Destination Strategy

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The destination has established and is implementing a multi-
year tourism strategy that is publicly available, is suited to its
scale, that considers environmental, economic, social,
cultural heritage, quality, health, and safety, and aesthetic
issues, and was developed with public participation.
GTSC DESTINATIONS A1. Sustainable
Destination Strategy

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Sustainable Destination Strategy
A plan of action, based on stakeholder consultation and
engagement, which sets out the agreed vision, objectives
and direction for sustainable tourism in a destination, and
is designed to be used as a basis for identifying
destination management actions.
 Glossary

13. GSTC - Destination
& GSTC - Industry
A- Demonstrate effective
Sustainable Management

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The destination has a system to identify risks and
opportunities associated with climate change. This
system encourages climate change adaptation
strategies for development, siting, design, and
management of facilities. The system contributes to
the sustainability and resilience of the destination and
to public education on climate for both residents and
tourists.
GSTC- Destination A5– Climate Change Adaptation

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EXAMPLE: Kaikoura, New
Zealand
• Trees for Travellers Program
• 80% of its native trees since first human
visit lost
• Travellers to Kaikoura are encouraged to
help restore biodiversity and combat
climate change
• Travellers are emailed the GPS co-
ordinates for “their tree” so they can
return again to visit it and maintain a
connection with the destination
http://www.treesfortravellers.co.nz/

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Planning, siting, design, construction, renovation, operating and
demolition of buildings and infrastructure….
..comply with zoning requirements and laws related to
protective and sensitive and to heritage considerations.
…take account of the capacity and integrity of the natural and
cultural surroundings
…use locally appropriate and sustainable practices and
materials.
GSTC-INDUSTRY A7 –Buildings and infrastructure

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EXAMPLE: Alila Villa Uluwatu,
Indonesia
• Design Certification achieved in 2009
• To blend in with Balinese landscape (flat roof
tops, volcanic rock)
• Open plan room design (ventilation and light)
• Recycled building materials
• Continue to operate sustainably
• Saving 2010 – 2013:
• Energy equivalent to power 104 four persons household
for 12 months
• GHG emissions equivalent to take 655 cars of the road
for 12 months
• Water equivalent to 48 Olympic sized swimming pools

18. GSTC - Destination
D Minimize negative
impacts
GSTC – Industry
D2 Reducing pollution

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The destination has a system to encourage enterprises
to reduce, reuse and recycle solid waste. Any residual
solid waste that is not reused or recycled is disposed of
safely and sustainably.
GSTC-Destinations D10 Solid Waste Reduction

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Waste, including food waste, is measured, mechanisms
are in place to reduce waste, and where reduction is not
feasible, to re-use or recycle it. Any residual waste
disposal has no adverse effect on the local population
and the environment.
GSTC-INDUSTRY D2.4 Solid Waste

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Solid Waste Management Plan
A strategy to reduce the quantity of solid waste that is delivered
to landfill, by reducing the sources of waste and reusing or
recycling as much as possible of the remainder. As a
management plan, it should have concrete goals and
objectives, as well as performance indicators.
 Glossary

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EXAMPLE DESTINATION: Bass Shire
Council, Australia
• Philip Island Nature Park
• 30,000 residents; 40,000 visitors during peak periods
• Waste management a fundamental element of their
commitment to sustainable management
• Waste Management Strategy (2015- 2025) prepared with
extensive community consultation
• Meeting community needs in waste disposal
• Reduce carbon footprint of waste facilities
• Community awareness and education
• Public and private partnerships
http://www.basscoast.vic.gov.au

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EXAMPLE INDUSTRY: Gold Coast
Convention Centre, Australia
• Comprehensive Waste Management Strategy (3 waste
streams addressed)
• 75% of waste is recycled or reused
• Reuse strategies for event collateral, i.e. satchels
• Recycling of plastic, aluminium, steel, glass, milk and
juice cartons, paper and cardboard as well as cooking oil
• Recycle bins are clearly labelled, colour coded including
signage (symbols and words)
• Excess, freshly made and packaged foods are donated
to OzHarvest
• Charge for exhibitors if waste is left after event
http://www.gccec.com.au/sustainability-initiatives.html

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THANK YOU!
Join the STTP Online Course (2017 Q3)
June 19 – July 14, 2017
Register: http://bit.ly/sttp-online17q3
Contact Us
GSTC Sustainable Tourism Training Program (STTP)
training@gstcouncil.org