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Surviving the RAC




                     -
                    kome di x
                    increasing wealt h by managing risk
The Goal
The Goal


• Hakunamattata
The Goal


• Hakunamattata

• Maximize revenue
The Goal


• Hakunamattata

• Maximize revenue

• Minimize compliance costs
History




           -
          kome di x
          increasing wealt h by managing risk
History



 2003
‣ Detect
‣ Correct
‣ Collect
             -
            kome di x
            increasing wealt h by managing risk
History




           -
          kome di x
          increasing wealt h by managing risk
History




  2005
‣ 3 year demonstration
‣ 3 states
‣ $1.03 billion


                          -
                         kome di x
                         increasing wealt h by managing risk
History




           -
          kome di x
          increasing wealt h by managing risk
History




  2006
‣ Tax Relief and Healthcare Act
‣ Nationwide RAC by 2010



                                   -
                                  kome di x
                                  increasing wealt h by managing risk
Meet the RACs




                 -
                kome di x
                increasing wealt h by managing risk
Meet the RACs
HealthDataInsights Inc.                                          Diversified Collection Services
                                CGI Technologies and Solutions




                    Connolly Consulting Inc.                                 -
                                                                            kome di x
                                                                            increasing wealt h by managing risk
No Provider is Immune




                     -
                    kome di x
                    increasing wealt h by managing risk
No Provider is Immune




                     -
                    kome di x
                    increasing wealt h by managing risk
What Does a RAC Do?




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                      kome di x
                      increasing wealt h by managing risk
Automated Reviews




                     -
                    kome di x
                    increasing wealt h by managing risk
Automated Reviews



 ‣ Data mining
 ‣ Primarily outpatient
   services
 ‣ No medical record review


                               -
                              kome di x
                              increasing wealt h by managing risk
Complex Reviews




                   -
                  kome di x
                  increasing wealt h by managing risk
Complex Reviews



 ‣ Medical record requests
   ‣ 45 days to submit charts
   ‣ waive right to appeal if
     late



                                 -
                                kome di x
                                increasing wealt h by managing risk
CMS Focus



‣   Medical necessity
‣   Proper coding
‣   Sufficient documentation



                               -
                              kome di x
                              increasing wealt h by managing risk
2009
Records Limits
2009
Records Limits

 ‣ Sole Practitioner
  ‣ 10 per 45 days per NPI
 ‣ Partnership 2-5 individuals
  ‣ 20 per 45 days per NPI
 ‣ Large Group 16+ individuals
  ‣ 50 per 45 days per NPI
Post Review Notice




                      -
                     kome di x
                     increasing wealt h by managing risk
Post Review Notice


‣   Decision sent within 60 days
    of receipt
‣   “Demand Letters” sent with
    reason for determination
‣   RAC advises of right of
    appeal

‣   RAC will not assist with the
    appeals process
                                    -
                                   kome di x
                                   increasing wealt h by managing risk
30       41

                  Extended
 Pay     Recoup
                     Pay




 Pay/    Recoup   Extended
Appeal               Pay


                              -
                             kome di x
                             increasing wealt h by managing risk
11%!
 30       41

                  Extended
 Pay     Recoup
                     Pay




 Pay/    Recoup   Extended
Appeal               Pay


                              -
                             kome di x
                             increasing wealt h by managing risk
The Collector




                 -
                kome di x
                increasing wealt h by managing risk
And Then?




             -
            kome di x
            increasing wealt h by managing risk
And Then?


The process can be repeated
     every 45 days....!



                           -
                          kome di x
                          increasing wealt h by managing risk
Guess who’s next?




                     -
                    kome di x
                    increasing wealt h by managing risk
Guess who’s next?



‣   Mic’s (Medical Integrity
    Contractors)
‣   Commercial carriers




                                -
                               kome di x
                               increasing wealt h by managing risk
-
kome di x
increasing wealt h by managing risk
An investment in compliance oversight is like
homeowners insurance. The risk it may be
needed could be low, but going without could
be catastrophic.
                                     -
                                    kome di x
                                     increasing wealt h by managing risk
-
kome di x
increasing wealt h by managing risk
"....the cost to the practice  of retrieving
       the corresponding record and
   forwarding the information could be
 10X the amount (of overpayments).... "  
                   American Medical Newsamednews.com   (7/08) 




                                                  -
                                                 kome di x
                                                  increasing wealt h by managing risk
CMS Recommends




                  -
                 kome di x
                 increasing wealt h by managing risk
CMS Recommends


‣   Conduct audits
‣   Determine and monitor
    your error rate
‣   Stay current with RAC
    issues
‣   Prepare response system
                               -
                              kome di x
                              increasing wealt h by managing risk
The Compliance Review




           1
     Result: Direction


                          -
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                         increasing wealt h by managing risk
The Baseline Discovery




           2
      Result: Clarity

                         -
                        kome di x
                         increasing wealt h by managing risk
The Code Optimizer




         3
   Result: Confidence


                         -
                        kome di x
                        increasing wealt h by managing risk
The RAC Responder



       4
   Result: Delivery


                       -
                      kome di x
                      increasing wealt h by managing risk
- your risk
know

           RAC Calculator ™




   Billings
       x

  Error Rate
       x

  Time (yrs)
      =

    Total
     ÷ 220

  Per Diem


                               -
                              kome di x
                              increasing wealt h by managing risk
- your risk
know

           RAC Calculator ™




   Billings      $300,000
       x

  Error Rate
       x

  Time (yrs)
      =

    Total
     ÷ 220

  Per Diem


                               -
                              kome di x
                              increasing wealt h by managing risk
- your risk
know

           RAC Calculator ™




   Billings      $300,000
       x

  Error Rate
                    25%
       x

  Time (yrs)
      =

    Total
     ÷ 220

  Per Diem


                               -
                              kome di x
                              increasing wealt h by managing risk
- your risk
know

           RAC Calculator ™




   Billings      $300,000
       x

  Error Rate
                    25%
       x

  Time (yrs)
                      3
      =

    Total
     ÷ 220

  Per Diem


                               -
                              kome di x
                              increasing wealt h by managing risk
- your risk
know

           RAC Calculator ™




   Billings      $300,000
       x

  Error Rate
                    25%
       x

  Time (yrs)
                      3
      =

    Total
                 $225,000
     ÷ 220

  Per Diem


                               -
                              kome di x
                              increasing wealt h by managing risk
- your risk?
Do you know
- your risk?
       Do you know


‣   Sample size: over 100 audits
- your risk?
       Do you know


‣   Sample size: over 100 audits

‣   Average error rates: 25% - 35%
- your risk?
       Do you know


‣   Sample size: over 100 audits

‣   Average error rates: 25% - 35%

‣   Range: 15% - 56%
Reduce Your Risk




                    -
                   kome di x
                   increasing wealt h by managing risk
Reduce Your Risk
Error Rate


                                 with DRP

         Potential
          Risk $




                         Time




                                                 without DRP
                                                 with DRP

                                Potential
                                 Risk $




                                             -
                                            kome di x
                                            increasing wealt h by managing risk
-
kome di x
increasing wealt h by managing risk
-
kome di x
increasing wealt h by managing risk
"....it is more cost-efficient to be proactive
       in developing an effective compliance
program than responding to a compliance request
        without having adequate compliance
                 processes in place."
                              Patient Protection and Affordable Care Act




                                                        -
                                                       kome di x
                                                       increasing wealt h by managing risk
-
  kome di x
  increasing wealt h by managing risk




http://www.komedix.net/knowledge-center/


              komedix.net
             210.301.0650

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Surviving the RAC

  • 1. Surviving the RAC - kome di x increasing wealt h by managing risk
  • 5. The Goal • Hakunamattata • Maximize revenue • Minimize compliance costs
  • 6. History - kome di x increasing wealt h by managing risk
  • 7. History 2003 ‣ Detect ‣ Correct ‣ Collect - kome di x increasing wealt h by managing risk
  • 8. History - kome di x increasing wealt h by managing risk
  • 9. History 2005 ‣ 3 year demonstration ‣ 3 states ‣ $1.03 billion - kome di x increasing wealt h by managing risk
  • 10. History - kome di x increasing wealt h by managing risk
  • 11. History 2006 ‣ Tax Relief and Healthcare Act ‣ Nationwide RAC by 2010 - kome di x increasing wealt h by managing risk
  • 12. Meet the RACs - kome di x increasing wealt h by managing risk
  • 13. Meet the RACs HealthDataInsights Inc. Diversified Collection Services CGI Technologies and Solutions Connolly Consulting Inc. - kome di x increasing wealt h by managing risk
  • 14. No Provider is Immune - kome di x increasing wealt h by managing risk
  • 15. No Provider is Immune - kome di x increasing wealt h by managing risk
  • 16. What Does a RAC Do? - kome di x increasing wealt h by managing risk
  • 17. Automated Reviews - kome di x increasing wealt h by managing risk
  • 18. Automated Reviews ‣ Data mining ‣ Primarily outpatient services ‣ No medical record review - kome di x increasing wealt h by managing risk
  • 19. Complex Reviews - kome di x increasing wealt h by managing risk
  • 20. Complex Reviews ‣ Medical record requests ‣ 45 days to submit charts ‣ waive right to appeal if late - kome di x increasing wealt h by managing risk
  • 21. CMS Focus ‣ Medical necessity ‣ Proper coding ‣ Sufficient documentation - kome di x increasing wealt h by managing risk
  • 23. 2009 Records Limits ‣ Sole Practitioner ‣ 10 per 45 days per NPI ‣ Partnership 2-5 individuals ‣ 20 per 45 days per NPI ‣ Large Group 16+ individuals ‣ 50 per 45 days per NPI
  • 24. Post Review Notice - kome di x increasing wealt h by managing risk
  • 25. Post Review Notice ‣ Decision sent within 60 days of receipt ‣ “Demand Letters” sent with reason for determination ‣ RAC advises of right of appeal ‣ RAC will not assist with the appeals process - kome di x increasing wealt h by managing risk
  • 26. 30 41 Extended Pay Recoup Pay Pay/ Recoup Extended Appeal Pay - kome di x increasing wealt h by managing risk
  • 27. 11%! 30 41 Extended Pay Recoup Pay Pay/ Recoup Extended Appeal Pay - kome di x increasing wealt h by managing risk
  • 28. The Collector - kome di x increasing wealt h by managing risk
  • 29. And Then? - kome di x increasing wealt h by managing risk
  • 30. And Then? The process can be repeated every 45 days....! - kome di x increasing wealt h by managing risk
  • 31. Guess who’s next? - kome di x increasing wealt h by managing risk
  • 32. Guess who’s next? ‣ Mic’s (Medical Integrity Contractors) ‣ Commercial carriers - kome di x increasing wealt h by managing risk
  • 33. - kome di x increasing wealt h by managing risk
  • 34. An investment in compliance oversight is like homeowners insurance. The risk it may be needed could be low, but going without could be catastrophic. - kome di x increasing wealt h by managing risk
  • 35. - kome di x increasing wealt h by managing risk
  • 36. "....the cost to the practice  of retrieving the corresponding record and forwarding the information could be 10X the amount (of overpayments).... "   American Medical Newsamednews.com   (7/08)  - kome di x increasing wealt h by managing risk
  • 37. CMS Recommends - kome di x increasing wealt h by managing risk
  • 38. CMS Recommends ‣ Conduct audits ‣ Determine and monitor your error rate ‣ Stay current with RAC issues ‣ Prepare response system - kome di x increasing wealt h by managing risk
  • 39.
  • 40. The Compliance Review 1 Result: Direction - kome di x increasing wealt h by managing risk
  • 41. The Baseline Discovery 2 Result: Clarity - kome di x increasing wealt h by managing risk
  • 42. The Code Optimizer 3 Result: Confidence - kome di x increasing wealt h by managing risk
  • 43. The RAC Responder 4 Result: Delivery - kome di x increasing wealt h by managing risk
  • 44. - your risk know RAC Calculator ™ Billings x Error Rate x Time (yrs) = Total ÷ 220 Per Diem - kome di x increasing wealt h by managing risk
  • 45. - your risk know RAC Calculator ™ Billings $300,000 x Error Rate x Time (yrs) = Total ÷ 220 Per Diem - kome di x increasing wealt h by managing risk
  • 46. - your risk know RAC Calculator ™ Billings $300,000 x Error Rate 25% x Time (yrs) = Total ÷ 220 Per Diem - kome di x increasing wealt h by managing risk
  • 47. - your risk know RAC Calculator ™ Billings $300,000 x Error Rate 25% x Time (yrs) 3 = Total ÷ 220 Per Diem - kome di x increasing wealt h by managing risk
  • 48. - your risk know RAC Calculator ™ Billings $300,000 x Error Rate 25% x Time (yrs) 3 = Total $225,000 ÷ 220 Per Diem - kome di x increasing wealt h by managing risk
  • 49. - your risk? Do you know
  • 50. - your risk? Do you know ‣ Sample size: over 100 audits
  • 51. - your risk? Do you know ‣ Sample size: over 100 audits ‣ Average error rates: 25% - 35%
  • 52. - your risk? Do you know ‣ Sample size: over 100 audits ‣ Average error rates: 25% - 35% ‣ Range: 15% - 56%
  • 53. Reduce Your Risk - kome di x increasing wealt h by managing risk
  • 54. Reduce Your Risk Error Rate with DRP Potential Risk $ Time without DRP with DRP Potential Risk $ - kome di x increasing wealt h by managing risk
  • 55. - kome di x increasing wealt h by managing risk
  • 56. - kome di x increasing wealt h by managing risk
  • 57. "....it is more cost-efficient to be proactive in developing an effective compliance program than responding to a compliance request without having adequate compliance processes in place." Patient Protection and Affordable Care Act - kome di x increasing wealt h by managing risk
  • 58. - kome di x increasing wealt h by managing risk http://www.komedix.net/knowledge-center/ komedix.net 210.301.0650

Editor's Notes