Presented at the #FASHIONTECH BERLIN conference, this talk details how algorithm-based retail aggregators and wardrobe curation services are reshaping the retail landscape, and what are the strategies that brands can adopt to grow and scale in this context.
Why Growth Hacking is the Next Big Thing for MarketingAna Andjelic
Presentation I've given at the Golden Drum Conference in Slovenia. I shared with the audience how the growth hacking mindset and methodology inspires new marketing approach, and its tools and tactics. Lessons from startups like Airbnb, Uber, Seamless and Farfetch are analyzed and applied to the legacy brands. Hopefully, the deck will give you ideas in your own work!
Presentation prepared for the H&M Transparency Day. The presentation focused on engineering social influence on the demand side as the key factor in building a viable, desirable, and feasible transparency strategy.
Marketing is Dead - Understanding the Shifts Changing Marketing TodayKyle Lacy
Presentation given in New York City on 5/19 for Idio.
Trends like scalability, artificial intelligence, distribution and mobility are changing the way we buy, sell and communicate. We must be poised to take advantage of these changes and equipped to handle a customer’s journey that is changing constantly. In a world of instant communication, the most successful be those that embrace experiences over marketing.
Join us as we talk about why we are not the CEO or VP of sales, the head of marketing or the customer support manager, we are experience makers and managers. The only thing that makes us relevant are the experiences we provide. Everything else is just noise.
Fabrikatyr - Next generation of social listening Mar_2015Conor Duke
Short Presentation for Data Driven Marketing alliance on the next generation of Social listening tools.
We discuss the evolution from sentiment analysis to topic modelling and beyond
Why Growth Hacking is the Next Big Thing for MarketingAna Andjelic
Presentation I've given at the Golden Drum Conference in Slovenia. I shared with the audience how the growth hacking mindset and methodology inspires new marketing approach, and its tools and tactics. Lessons from startups like Airbnb, Uber, Seamless and Farfetch are analyzed and applied to the legacy brands. Hopefully, the deck will give you ideas in your own work!
Presentation prepared for the H&M Transparency Day. The presentation focused on engineering social influence on the demand side as the key factor in building a viable, desirable, and feasible transparency strategy.
Marketing is Dead - Understanding the Shifts Changing Marketing TodayKyle Lacy
Presentation given in New York City on 5/19 for Idio.
Trends like scalability, artificial intelligence, distribution and mobility are changing the way we buy, sell and communicate. We must be poised to take advantage of these changes and equipped to handle a customer’s journey that is changing constantly. In a world of instant communication, the most successful be those that embrace experiences over marketing.
Join us as we talk about why we are not the CEO or VP of sales, the head of marketing or the customer support manager, we are experience makers and managers. The only thing that makes us relevant are the experiences we provide. Everything else is just noise.
Fabrikatyr - Next generation of social listening Mar_2015Conor Duke
Short Presentation for Data Driven Marketing alliance on the next generation of Social listening tools.
We discuss the evolution from sentiment analysis to topic modelling and beyond
Algocracy and the state of AI in public administrations.Sandra Bermúdez
AI, as technical approach to solve problems, now is deploying in social systems and public administrations. What are the effects? the challenges? should we fear? What should we do?
A tale from the future, by Eugenio Battagliabioflux
You might have heard of a new breed of organisational models, responding to the fast growing adaptability, engagement and collaboration needs within modern company structures. Or you might have simply experienced the sound problems of slowness, rigidity, bureaucracy, disengagement along with various kinds of waste and bottlenecks that “traditional” organisational models generate and suffer nowadays. What if OpenDrop is the first real experiment of a new way of doing research and business, together with a constantly growing, loosely coupled and horizontally managed team of value driven innovators? This is a tale from the future where in the development of OpenDrop (OD) we have deployed an innovative governance and operations management system which is meant to be adaptive, dynamic and anti-fragile. Where we have successfully layed the foundations for our governance in the principles of commons-based peer production and liquid management allowing anyone to contribute, and for this contribution to be accounted.
About the speaker:
Eugenio studied molecular and system biotechnology with a specialization in integrative neuroscience. He experiment in the field of Life Sciences with emerging and low-cost technologies, solving global issues and exploring novel forms of ethical deliberation. He led the development and management of several projects acquiring the tools to deal with an increasingly complex and multidisciplinary environment. His mission is to build and nurture a collaborative society by connecting people, organisations and ideas around fairness, openness and trust. He supports meaningful projects in social innovation, enabling fruitful collaborations with public institutions and progressive companies that want to build a resilient society.
•Overemphasis of technological solutions to social problems
•Chinese netizen culture against Internet censorship, use of shock therapy to treat Internet addiction
•Easy mapping technology which bridges the virtual and the real
The Next Wave: Emerging Trends in Nonprofit Social Media MarketingBloomerang
https://bloomerang.co/resources/webinars/
Julia Campbell will provide a framework for evaluating the best platforms for your unique organization, as well as ideas for creating great social media content your audience will love.
SHOULD ALGORITHMS DECIDE YOUR FUTUREThis publication was .docxmaoanderton
SHOULD ALGORITHMS DECIDE YOUR FUTURE?
This publication was prepared by Kilian Vieth and
Joanna Bronowicka from Centre for Internet and
Human Rights at European University Viadrina. It was
prepared based on a publication “The Ethics of
Algorithms: from radical content to self-driving cars”
with contributions from Zeynep Tufekci, Jillian C. York,
Ben Wagner and Frederike Kaltheuner and an event
on the Ethics of Algorithms, which took place on
March 9-10, 2015 in Berlin. The research was support-
ed by the Dutch Ministry of Foreign Affairs.
Find out more: cihr.eu/ethics-of-algorithms/
Follow the discussion on Twitter: #EoA2015
Graphic design by Thiago Parizi
cihr.eu @cihr_eu
1 | ETHICS OF ALGORITHMS ETHICS OF ALGORITHMS | 2
WHAT IS AN ALGORITHM?
ALGORITHMS SHAPE OUR WORLD(S)!
Our everyday life is shaped by computers and our computers are shaped
by algorithms. Digital computation is constantly changing how we commu-
nicate, work, move, and learn. In short, digitally connected computers are
changing how we live our lives. This revolution is unlikely to stop any time
soon.
Digitalization produces increasing amounts of datasets known as ‘big
data’. So far, research focused on how ‘big data is produced and stored.
Now, we begin to scrutinize how algorithms make sense of this growing
amount of data
Algorithms are the brains of our computers, mobiles, Internet of Things.
Algorithms are increasingly used to make decisions for us, about us, or
with us – oftentimes without us realizing it. This raises many questions
about the ethical dimension of algorithms.
WHY DO ALGORITHMS RAISE ETHICAL
CONCERNS?
First, let's have a closer look at some of the critical features of algorithms.
What are typical functions they perform? What are negative impacts for
human rights? Here are some examples that probably affect you too.
THEY KEEP INFORMATION AWAY FROM US
Increasingly, algorithms decide what gets attention, and what is ignored;
and even what gets published at all, and what is censored. This is true for
all kinds of search rankings, for example the way your social media news-
feed looks. In other words, algorithms perform a gate-keeping function.
EXAMPLE
Hiring algorithms decide if you are invited for an interview.
• Algorithms, rather than managers, are more and more taking part in
hiring (and firing) of employees. Deciding who gets a job and who does
not, is among the most powerful gate-keeping function in society.
• Research shows that human managers display many different biases in
hiring decisions, for example based on social class, race and gender.
Clearly, human hiring systems are far from perfect.
• Nevertheless, we may not simply assume that algorithmic hiring can
easily overcome human biases. Algorithms might work more accurate
in some areas, but can also create new, sometimes unintended, prob-
lems depending on how they are programmed and what input data is
used.
Ethical.
ATHack! Inc. (pronounced “attack”) is a group of activists and technologists sourcing, funding, and launching new and innovative data-driven ideas to solve major social issues. Our inaugural hackathon is focused on developing tools and solutions that will support anti-human trafficking efforts. Viable projects that come out of our hackathons are invited to apply to our accelerator program in order to become sustainable operations that can help the community. We deeply encourage multi-cultural and multi-gendered diversity in attendance of our hackathons, seeking to grow entrepreneurship among women and people of color. Finding innovative solutions to community issues can only be done thoughtfully and holistically by engaging all aspects of our multi-cultural and multi-gendered community. Types of tech projects we look to catalyze include, but are not limited to: data centric models to fighting human trafficking, software/hardware tech solutions for poverty afflicted populations, resource solutions for the homeless, etc.
World Usability Day, 2018
AI is becoming a greater part of the systems and products we design, yet algorithms have been shown time and time again to be imbued with unintentional racism, sexism, and other -isms. As design and AI fields converge can how researchers, designers, and developers work together to ensure that our powers are used for good, and not for accidental evil?
Intelligence Augmentation - The Next-Gen AIMelanie Cook
Robotics and AI have integrated human and mechanical capabilities at work, with jobs lost and skills condensed to a keystroke. But human intelligence is far from obsolete.
With crowd-computing we have knowledge exchanges like Wiki, and real-time curated news. Semantic technology helps leaders to understand what is happening in the work place. But neurology shows that these leaders cannot make choices, and therefore take action, without emotion.
Augmented Intelligence takes human intuition and imagination, and combines it with AI’s ability to automate and scale, making the Intelligent Workplace hard to beat.
How (and why) to Factor Tech Ethics into Your SprinteBranding Ninja
How do you build tech you won't regret? Who is responsible for the code that is released? How do you make tech ethics considerations, including privacy, security, accessibility and inclusion, a part of your regular agile feedback and review processes?
http://2019.aginext.io/Session/tech-ethics/
Some slides transferred poorly from keynote to powerpoint so here are the blanks filled in:
Slide 6: “We kill people based on metadata.” — Michael Hayden (former NSA and CIA director)
Slide 21: "“The most dangerous phrase in the language is, ‘We’ve always done it this way’.” —Grace Hopper (computer scientist, candidate for Most Badass American Award)
Slide 31: “Don’t build something if you don’t have the budget to build the security infrastructure properly. Knowing your limits is also important to behave ethically.” — Ádám Sándor (cloud tech consultant)
Slide 32: "Whose problem is it if data gets stolen? Was it devs not thinking, ops not securing or management not giving enough budget? In these situations, it’s very easy to think ‘This isn’t my own problem, I’m just a cog in the machine.'” — Ádám Sándor (cloud tech consultant)
Thank you!
Why Everyone Needs DevOps Now: My Fourteen Year Journey Studying High Perform...Akamai Technologies
How do great IT organizations simultaneously deliver stellar service levels and fast flow of new features into production? It requires creating a “super-tribe”, where development, test, IT operations and information security genuinely work together to solve business objectives as opposed to throwing each under the bus. In this talk, Gene Kim will describe what successful development organization transformations look like, and how they were achieved from a Dev and Ops perspective. Drawing upon a 14 year study of high performing IT organizations, Gene will share the best known methods, recipes and case studies of how to implement successful DevOps-style transformations. See Gene Kim's Edge Presentation: http://www.akamai.com/html/custconf/edgetv-developers.html#gene-kim
The Akamai Edge Conference is a gathering of the industry revolutionaries who are committed to creating leading edge experiences, realizing the full potential of what is possible in a Faster Forward World. From customer innovation stories, industry panels, technical labs, partner and government forums to Web security and developers' tracks, there’s something for everyone at Edge 2013.
Learn more at http://www.akamai.com/edge
Real-world Stories and Long-term Risks and Opportunities.
Tom Dietterich, Ph.D.
Technical and Business Perspectives on the Current and Future Impact of Machine Learning - MLVLC
October 20, 2015
This year’s SXSW Interactive was bigger than ever, with over 33,000 attendees and hundreds of panels and events. Our latest report explores key themes from the ballooning festival, from innovations in sustainability to the new frontier of artificial intelligence and virtual immortality. The report features on-the-ground insights, brand examples and interviews with experts from tech and academia.
Why Hospitality is Retail Industry's Next FrontierAna Andjelic
Presented at Cornell's University Business School, this talk explores the hybrid retail and hospitality formats, and asks what kind of approach and strategy brands from both industries need to develop to succeed in experience economy.
Five tactics for winning at physical retail, Digiday Brand Leaders JapanAna Andjelic
Many successful modern retail startups are rediscovering the advantages of physical stores.They are revitalizing the store model by taking cues from digital behavior. Superior service, community, content, and lifestyle-oriented experiences are some of the directions taken by the modern physical retail winners. This talk will explore how to combine demand-building, branding, technology and design into a formula for the successful store of the future.
Algocracy and the state of AI in public administrations.Sandra Bermúdez
AI, as technical approach to solve problems, now is deploying in social systems and public administrations. What are the effects? the challenges? should we fear? What should we do?
A tale from the future, by Eugenio Battagliabioflux
You might have heard of a new breed of organisational models, responding to the fast growing adaptability, engagement and collaboration needs within modern company structures. Or you might have simply experienced the sound problems of slowness, rigidity, bureaucracy, disengagement along with various kinds of waste and bottlenecks that “traditional” organisational models generate and suffer nowadays. What if OpenDrop is the first real experiment of a new way of doing research and business, together with a constantly growing, loosely coupled and horizontally managed team of value driven innovators? This is a tale from the future where in the development of OpenDrop (OD) we have deployed an innovative governance and operations management system which is meant to be adaptive, dynamic and anti-fragile. Where we have successfully layed the foundations for our governance in the principles of commons-based peer production and liquid management allowing anyone to contribute, and for this contribution to be accounted.
About the speaker:
Eugenio studied molecular and system biotechnology with a specialization in integrative neuroscience. He experiment in the field of Life Sciences with emerging and low-cost technologies, solving global issues and exploring novel forms of ethical deliberation. He led the development and management of several projects acquiring the tools to deal with an increasingly complex and multidisciplinary environment. His mission is to build and nurture a collaborative society by connecting people, organisations and ideas around fairness, openness and trust. He supports meaningful projects in social innovation, enabling fruitful collaborations with public institutions and progressive companies that want to build a resilient society.
•Overemphasis of technological solutions to social problems
•Chinese netizen culture against Internet censorship, use of shock therapy to treat Internet addiction
•Easy mapping technology which bridges the virtual and the real
The Next Wave: Emerging Trends in Nonprofit Social Media MarketingBloomerang
https://bloomerang.co/resources/webinars/
Julia Campbell will provide a framework for evaluating the best platforms for your unique organization, as well as ideas for creating great social media content your audience will love.
SHOULD ALGORITHMS DECIDE YOUR FUTUREThis publication was .docxmaoanderton
SHOULD ALGORITHMS DECIDE YOUR FUTURE?
This publication was prepared by Kilian Vieth and
Joanna Bronowicka from Centre for Internet and
Human Rights at European University Viadrina. It was
prepared based on a publication “The Ethics of
Algorithms: from radical content to self-driving cars”
with contributions from Zeynep Tufekci, Jillian C. York,
Ben Wagner and Frederike Kaltheuner and an event
on the Ethics of Algorithms, which took place on
March 9-10, 2015 in Berlin. The research was support-
ed by the Dutch Ministry of Foreign Affairs.
Find out more: cihr.eu/ethics-of-algorithms/
Follow the discussion on Twitter: #EoA2015
Graphic design by Thiago Parizi
cihr.eu @cihr_eu
1 | ETHICS OF ALGORITHMS ETHICS OF ALGORITHMS | 2
WHAT IS AN ALGORITHM?
ALGORITHMS SHAPE OUR WORLD(S)!
Our everyday life is shaped by computers and our computers are shaped
by algorithms. Digital computation is constantly changing how we commu-
nicate, work, move, and learn. In short, digitally connected computers are
changing how we live our lives. This revolution is unlikely to stop any time
soon.
Digitalization produces increasing amounts of datasets known as ‘big
data’. So far, research focused on how ‘big data is produced and stored.
Now, we begin to scrutinize how algorithms make sense of this growing
amount of data
Algorithms are the brains of our computers, mobiles, Internet of Things.
Algorithms are increasingly used to make decisions for us, about us, or
with us – oftentimes without us realizing it. This raises many questions
about the ethical dimension of algorithms.
WHY DO ALGORITHMS RAISE ETHICAL
CONCERNS?
First, let's have a closer look at some of the critical features of algorithms.
What are typical functions they perform? What are negative impacts for
human rights? Here are some examples that probably affect you too.
THEY KEEP INFORMATION AWAY FROM US
Increasingly, algorithms decide what gets attention, and what is ignored;
and even what gets published at all, and what is censored. This is true for
all kinds of search rankings, for example the way your social media news-
feed looks. In other words, algorithms perform a gate-keeping function.
EXAMPLE
Hiring algorithms decide if you are invited for an interview.
• Algorithms, rather than managers, are more and more taking part in
hiring (and firing) of employees. Deciding who gets a job and who does
not, is among the most powerful gate-keeping function in society.
• Research shows that human managers display many different biases in
hiring decisions, for example based on social class, race and gender.
Clearly, human hiring systems are far from perfect.
• Nevertheless, we may not simply assume that algorithmic hiring can
easily overcome human biases. Algorithms might work more accurate
in some areas, but can also create new, sometimes unintended, prob-
lems depending on how they are programmed and what input data is
used.
Ethical.
ATHack! Inc. (pronounced “attack”) is a group of activists and technologists sourcing, funding, and launching new and innovative data-driven ideas to solve major social issues. Our inaugural hackathon is focused on developing tools and solutions that will support anti-human trafficking efforts. Viable projects that come out of our hackathons are invited to apply to our accelerator program in order to become sustainable operations that can help the community. We deeply encourage multi-cultural and multi-gendered diversity in attendance of our hackathons, seeking to grow entrepreneurship among women and people of color. Finding innovative solutions to community issues can only be done thoughtfully and holistically by engaging all aspects of our multi-cultural and multi-gendered community. Types of tech projects we look to catalyze include, but are not limited to: data centric models to fighting human trafficking, software/hardware tech solutions for poverty afflicted populations, resource solutions for the homeless, etc.
World Usability Day, 2018
AI is becoming a greater part of the systems and products we design, yet algorithms have been shown time and time again to be imbued with unintentional racism, sexism, and other -isms. As design and AI fields converge can how researchers, designers, and developers work together to ensure that our powers are used for good, and not for accidental evil?
Intelligence Augmentation - The Next-Gen AIMelanie Cook
Robotics and AI have integrated human and mechanical capabilities at work, with jobs lost and skills condensed to a keystroke. But human intelligence is far from obsolete.
With crowd-computing we have knowledge exchanges like Wiki, and real-time curated news. Semantic technology helps leaders to understand what is happening in the work place. But neurology shows that these leaders cannot make choices, and therefore take action, without emotion.
Augmented Intelligence takes human intuition and imagination, and combines it with AI’s ability to automate and scale, making the Intelligent Workplace hard to beat.
How (and why) to Factor Tech Ethics into Your SprinteBranding Ninja
How do you build tech you won't regret? Who is responsible for the code that is released? How do you make tech ethics considerations, including privacy, security, accessibility and inclusion, a part of your regular agile feedback and review processes?
http://2019.aginext.io/Session/tech-ethics/
Some slides transferred poorly from keynote to powerpoint so here are the blanks filled in:
Slide 6: “We kill people based on metadata.” — Michael Hayden (former NSA and CIA director)
Slide 21: "“The most dangerous phrase in the language is, ‘We’ve always done it this way’.” —Grace Hopper (computer scientist, candidate for Most Badass American Award)
Slide 31: “Don’t build something if you don’t have the budget to build the security infrastructure properly. Knowing your limits is also important to behave ethically.” — Ádám Sándor (cloud tech consultant)
Slide 32: "Whose problem is it if data gets stolen? Was it devs not thinking, ops not securing or management not giving enough budget? In these situations, it’s very easy to think ‘This isn’t my own problem, I’m just a cog in the machine.'” — Ádám Sándor (cloud tech consultant)
Thank you!
Why Everyone Needs DevOps Now: My Fourteen Year Journey Studying High Perform...Akamai Technologies
How do great IT organizations simultaneously deliver stellar service levels and fast flow of new features into production? It requires creating a “super-tribe”, where development, test, IT operations and information security genuinely work together to solve business objectives as opposed to throwing each under the bus. In this talk, Gene Kim will describe what successful development organization transformations look like, and how they were achieved from a Dev and Ops perspective. Drawing upon a 14 year study of high performing IT organizations, Gene will share the best known methods, recipes and case studies of how to implement successful DevOps-style transformations. See Gene Kim's Edge Presentation: http://www.akamai.com/html/custconf/edgetv-developers.html#gene-kim
The Akamai Edge Conference is a gathering of the industry revolutionaries who are committed to creating leading edge experiences, realizing the full potential of what is possible in a Faster Forward World. From customer innovation stories, industry panels, technical labs, partner and government forums to Web security and developers' tracks, there’s something for everyone at Edge 2013.
Learn more at http://www.akamai.com/edge
Real-world Stories and Long-term Risks and Opportunities.
Tom Dietterich, Ph.D.
Technical and Business Perspectives on the Current and Future Impact of Machine Learning - MLVLC
October 20, 2015
This year’s SXSW Interactive was bigger than ever, with over 33,000 attendees and hundreds of panels and events. Our latest report explores key themes from the ballooning festival, from innovations in sustainability to the new frontier of artificial intelligence and virtual immortality. The report features on-the-ground insights, brand examples and interviews with experts from tech and academia.
Why Hospitality is Retail Industry's Next FrontierAna Andjelic
Presented at Cornell's University Business School, this talk explores the hybrid retail and hospitality formats, and asks what kind of approach and strategy brands from both industries need to develop to succeed in experience economy.
Five tactics for winning at physical retail, Digiday Brand Leaders JapanAna Andjelic
Many successful modern retail startups are rediscovering the advantages of physical stores.They are revitalizing the store model by taking cues from digital behavior. Superior service, community, content, and lifestyle-oriented experiences are some of the directions taken by the modern physical retail winners. This talk will explore how to combine demand-building, branding, technology and design into a formula for the successful store of the future.
Columbia university class presentation. how technology is brining retail back...Ana Andjelic
“Is it going to look good in a selfie?” The answer to this question can make or break a brand. With good reason, too: the way a product is going to be discovered, shared, talked about and bought is today more important than the product itself. Modern brands figured out that, as long as they have a Good Enough product, distribution is the most important part of their brand-building strategy. They win by offering a killer end-to-end experience that customers repeatedly want and that they keep telling others about. Distribution in the age of the internet doesn’t mean just a sales channel. It means every experience that will help the product spread. It can be packaging worth Instagramming, a tight community of die-hard fans, dialogue-inspiring content, a strong feedback loop or a beautifully photographable store. Our purchases today are not only digitally influenced, they are thoroughly transformed by each individual retail touchpoint. To differentiate in a market created by ever-increasing number of retail touchpoints, brands need to create a personal and deep-rooted bond around their audience’s passion points.
Digital marketplaces change behaviors of people, organizations and businesses. They introduce new forms of value exchange that result from connecting supply and demand in a new way. Learn how your brand can use digital to grow.
A few things you need to know about digital marketingAna Andjelic
This is the presentation I gave at IdejaX conference this past weekend. I focused mostly on the overall approach characteristic to digital marketing that often gets lost when people talk about it.
This is the deck that we presented at SxSW this year. My (firm) position was that social media strategy is something that every planner/strategist needs to know.
1. Surviving the attack of the algorithm
#FASHIONTECH BERLIN, January 15th 2018
@andjelicaaa
2. algorithm noun
al-go-rithm al-ge-ri-them
Definition of algorithm
• a procedure for solving a mathematical problem in a finite number of steps that
frequently involves repetition of an operation
broadly: a step-by-step procedure for solving a problem or accomplishing some end
Merriam-Webster
8. “ … a full half of YouTube traffic was ‘bots masquerading as
people,’ a portion so high that employees feared an inflection
point after which YouTube systems for detecting fraudulent traffic
would begin to regard bots as real and human traffic as fake.
They called this hypothetical event ‘the Inversion.’”
@andjelicaaa