This document outlines a 6-phase plan for retailers to survive spikes in traffic:
1. Planning involves creating a performance project team and budget.
2. Scope determines performance targets by understanding customer limits and traffic patterns.
3. Optimization validates performance through testing and repeats until targets are met.
4. Mitigation prepares for failures through redundancy strategies.
5. Preparedness readies the site before and during peak traffic events.
6. Insurance protects systems from complete failure through services like TrafficDefender that ensure 100% uptime.