The survey report summarizes student feedback for a Hotel/Lodging Management course taught by William Godbe at Normandale Community College in fall 2013. Across 10 metrics measuring various aspects of instruction, an overwhelming majority (75% or higher) of the 17 students in the class strongly agreed that the instructor promoted a supportive learning environment, set high expectations, provided helpful feedback, helped increase curiosity about the topic, connected course material to students' lives, taught clearly and organized, presented material engagingly, demonstrated strong subject matter knowledge, and that students would recommend both the course and instructor to others. Student responses for the class were consistently higher than the average for all Normandale courses.

1. Fall 2013 Survey of Instruction Report
for William Godbe HSMA 1162-90:
Hotel/Lodging Management
Creation Date: 1/2/2014
Time Interval: 11/27/2013 to 12/23/2013
Total Respondents This Course: 17 Total Respondents Normandale: 3291
1. The instructor promotes a supportive learning environment
75
60
45
30
15
0
1 2 3 4 5 6 7
This Course Normandale This Course Normandale
1. Strongly disagree 0 0% 32 1%
2. 0 0% 9 0%
3. Disagree 0 0% 33 1%
4. Neutral 0 0% 104 3%
5. Agree 2 12% 614 19%
6. 2 12% 316 10%
7. Strongly Agree 12 75% 2164 66%
Total Responses: 16 3272
Mean: 6.62 6.32
Standard Deviation: 0.72 1.12
2. The instructor sets high expectations for me
75
60
45
30
15
0
1 2 3 4 5 6 7
This Course Normandale This Course Normandale
1. Strongly disagree 0 0% 30 1%
2. 0 0% 8 0%
3. Disagree 1 6% 44 1%
4. Neutral 0 0% 237 7%
5. Agree 2 12% 796 24%
6. 4 25% 495 15%
7. Strongly Agree 9 56% 1656 51%
Total Responses: 16 3266
Mean: 6.25 6.02
Standard Deviation: 1.13 1.20
3. The instructor provides helpful feedback for me
75
60
45
30
15
0
1 2 3 4 5 6 7
This Course Normandale This Course Normandale
1. Strongly disagree 0 0% 48 1%
2. 0 0% 15 0%
3. Disagree 1 6% 77 2%
4. Neutral 0 0% 241 7%
5. Agree 3 19% 656 20%
6. 1 6% 408 12%
7. Strongly Agree 11 69% 1825 56%
Total Responses: 16 3270
Mean: 6.31 6.05
Standard Deviation: 1.20 1.31
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2. 4. The instructor helps me become more curious about the topic
75
60
45
30
15
0
1 2 3 4 5 6 7
This Course Normandale This Course Normandale
1. Strongly disagree 0 0% 47 1%
2. 0 0% 16 0%
3. Disagree 0 0% 83 3%
4. Neutral 0 0% 353 11%
5. Agree 2 12% 818 25%
6. 4 25% 360 11%
7. Strongly Agree 10 62% 1594 49%
Total Responses: 16 3271
Mean: 6.50 5.85
Standard Deviation: 0.73 1.35
5. The instructor connects course material to my life
100
80
60
40
20
0
1 2 3 4 5 6 7
This Course Normandale This Course Normandale
1. Strongly disagree 0 0% 42 1%
2. 0 0% 18 1%
3. Disagree 0 0% 94 3%
4. Neutral 0 0% 385 12%
5. Agree 1 6% 757 23%
6. 2 12% 327 10%
7. Strongly Agree 13 81% 1651 50%
Total Responses: 16 3274
Mean: 6.75 5.87
Standard Deviation: 0.58 1.36
6. The instructor teaches the course in a clear and organized manner
100
80
60
40
20
0
1 2 3 4 5 6 7
This Course Normandale This Course Normandale
1. Strongly disagree 0 0% 45 1%
2. 0 0% 15 0%
3. Disagree 0 0% 85 3%
4. Neutral 0 0% 201 6%
5. Agree 2 12% 693 21%
6. 1 6% 337 10%
7. Strongly Agree 14 82% 1876 58%
Total Responses: 17 3252
Mean: 6.71 6.07
Standard Deviation: 0.69 1.30
Fall 2013 Survey of Instruction Report
for William Godbe HSMA 1162-90:
Hotel/Lodging Management
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3. 7. The instructor presents material in an engaging way
100
80
60
40
20
0
1 2 3 4 5 6 7
This Course Normandale This Course Normandale
1. Strongly disagree 0 0% 50 2%
2. 0 0% 17 1%
3. Disagree 0 0% 95 3%
4. Neutral 0 0% 274 8%
5. Agree 2 12% 749 23%
6. 0 0% 363 11%
7. Strongly Agree 15 88% 1703 52%
Total Responses: 17 3251
Mean: 6.76 5.94
Standard Deviation: 0.66 1.35
8. The instructor knows the subject matter well
100
80
60
40
20
0
1 2 3 4 5 6 7
This Course Normandale This Course Normandale
1. Strongly disagree 0 0% 21 1%
2. 0 0% 7 0%
3. Disagree 0 0% 10 0%
4. Neutral 0 0% 75 2%
5. Agree 1 6% 378 12%
6. 0 0% 265 8%
7. Strongly Agree 16 94% 2482 77%
Total Responses: 17 3238
Mean: 6.88 6.55
Standard Deviation: 0.49 0.95
9. I would recommend this course to other students
100
80
60
40
20
0
1 2 3 4 5 6 7
This Course Normandale This Course Normandale
1. Strongly disagree 0 0% 52 2%
2. 0 0% 4 0%
3. Disagree 0 0% 55 2%
4. Neutral 0 0% 248 8%
5. Agree 1 6% 631 19%
6. 0 0% 267 8%
7. Strongly Agree 16 94% 1991 61%
Total Responses: 17 3248
Mean: 6.88 6.13
Standard Deviation: 0.49 1.29
Fall 2013 Survey of Instruction Report
for William Godbe HSMA 1162-90:
Hotel/Lodging Management
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4. 10. I would recommend this instructor to other students
100
80
60
40
20
0
1 2 3 4 5 6 7
This Course Normandale This Course Normandale
1. Strongly disagree 0 0% 65 2%
2. 0 0% 10 0%
3. Disagree 0 0% 59 2%
4. Neutral 0 0% 201 6%
5. Agree 1 6% 503 16%
6. 0 0% 230 7%
7. Strongly Agree 16 94% 2170 67%
Total Responses: 17 3238
Mean: 6.88 6.22
Standard Deviation: 0.49 1.32
Fall 2013 Survey of Instruction Report
for William Godbe HSMA 1162-90:
Hotel/Lodging Management
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