This document presents a supplier portal solution called BEYONDTM that provides centralized management of supplier information. Key features include a supplier self-service portal, profile management, preferred supplier tracking, automated workflows, and reporting. The solution aims to improve processes, lower costs, and mitigate risk by delivering supplier data from a single location. The implementation methodology follows an iterative RAD approach involving requirements gathering, design, development, testing and deployment.

1. BEYOND - Supplier Information Management
SUPPLIER PORTAL PRESENTATION
Prepared by: Sanjeev Verma, SPMBEYOND™

2. Business Intelligenze CompanyExecutive Summary
BusinessIntelligenze Company can provide BEYOND™ - Supplier management solution to empower our Customers achieve operational
excellence to manage suppliers effectively.
BEYOND™ provides data essential to run effective operations for your outsourcing needs to manage centralized point of information and
continuously improve ways of working with your Suppliers.
This following deck positions BEYOND™ in the context of the likely needs of our Customers and describes system in terms of operation,
implementation and pricingimplementation and pricing

3. Business Intelligenze CompanySupplier Portal Features
Proposed Supplier Portal will improve supplier management processes, lowering costs and mitigating risk by delivering
supplier master data across the entire company from a central location.
Features and Benefits
• Easy reach for new prospective suppliers
• Supplier Self Service Portal
• Supplier qualification and on‐boarding
• Centralized repository for all suppliers
• Supplier Profile Management
• Increased supplier visibility
• Preferred Supplier Tracking• Preferred Supplier Tracking
• Workflow to automate manual processes
• Increased compliance to established process and procedures
• Improved supplier diversity programs compliance through a closed‐loop tracking and a reporting system.
• Remove duplicate and repetitive processes through the use of a centralized vendor repository to save both time and associated costsRemove duplicate and repetitive processes through the use of a centralized vendor repository to save both time and associated costs
• Reduce cycle times by lowering costs to manually route forms for approval
• Increase use of preferred supplier

4. Business Intelligenze CompanyFuture State – Functional View
BEYOND USERS
(2)
SUPPLIERS
(unlimited)
BEYOND ADMIN
(1)
Supplier Profile Management Portal ‐ Functionalities
Reports Component Data CaptureReports Component
• Supplier Diversity Report
• Vendor ‐ Pending approval report
• Vendor ‐ Rejected approval report
• Vendor ‐ Approved report
• Export to Excel
• Additional Customized Reports as per need
Data Capture
• Creating and managing Master Data
• Supplier self‐service Registration Portal
• Manage Supplier Profile classified Information
• Manage Documents as per Classification
• Online Survey & RFIs
• Update Supplier Profile as per Survey Information• Additional Customized Reports as per need Update Supplier Profile as per Survey Information
Security Component
• Authentication and Authorization
• Encrypted Passwords
• Supplier Information Change Log
Processes
• Search, Access, Qualify, and Track Supplier
Information
• Profile Completion Tracking• Supplier Information Change Log
• Secured Published reports / data
• Profile Completion Tracking
• Schedulers and reminders for data capture
• Supplier Approval
• Manage Announcements

5. Business Intelligenze CompanyUnderstanding on Existing vs. Future State
Presently Supplier Information is received on
Supplier Portal
Presently Supplier Information is received on
e‐mails and managed on
Excels and file storage
Suppliers
Online
Portal
Procurement
Team
Or
Centralized
Data Storage
Supplier Profile
Automation to
Manage
Supplier Self Registration
Or
Project Team
Supplier Portal
Vs.
Export Report to Excel
Supplier Documents
Reports
Search Supplier Info.
l f
Decentralized
Data Storage
Managing
Supplier
Information
Managers
Supplier Portal
Email Notifications
Change Log
Schedule Reminders
Online Survey
Announcements
Admin
Info. from supplier

6. Business Intelligenze CompanyUI Framework
Detailed View
B i P
Business Layer
Application ServerSupports a rich routing infrastructure
UI Layer
ss Layer
ervices
Business Processes
File Upload
Update Survey Data
Search Results
Request Response
Suppliers
Data Acces
Business S
Get Reports
Role Based Security
Event Log
Supplier DatabaseSupplier Portal
Managers
Utilities
Master Data Entity
Announcements
Supplier Portal
Admin
Exception
Handling
Authorization
Notification
Services
Logging Authentication Web Server

7. Business Intelligenze CompanySolution Architecture
Data Management Data Privacy Data Visualization
ses
Export to Excel
Documents
Reports
Search for Info.
Job Scheduling
Session
rkflow Process
Authorization
Information Dissemination
Online Survey
Announcements
Authorization
Management
Web Forms
Manual
Entry & Upload
Wor
Supplier Data
Event / Change Log
Email
Notification
Web
Access
Data Encryption

8. Business Intelligenze CompanySupplier Portal - Workflow
User Roles
Self Registration Confirmation Email
Login
Reg.
S li
No
Complete Profile
Client Communication
Verify Profile Completion
Profile
Suppliers
LoginSupplier Complete Profile
(RFI from Client) Verify Profile Completion
Completion
No
Email Notification
Supplier Diversity info. Downloads FAQs
Participate in
online Survey Participated
No
Yes
Auto‐Update
Profile (common info.)
Change Pwd
Yes
Login
Manage Master Data Entities
Manage Supplier Status (Pending /Rejected /Approved) / Manage Responsible Buyers /
Manage GPS Category/Vendor Families / Manage GPS Sub‐Category / Manage Document
Classifications / Manage SBA Status / Manage Company Classification
Profile (common info.)
Change Pwd
Yes
Supplier Portal
Admin Manage Users
Reset Pwd
SPMs / Suppliers
Manage
Announcements
SMTP / Email Recipients
Configurations
Login
Supplier
Search
Conduct
Survey
Supplier
Approval / Rejection
Manage
Suppliers
RFI to Supplier
(Communication with Supplier)
Survey
Result
Supplier Portal
Managers
SurveyApproval / RejectionSuppliers (Communication with Supplier)Result
Reports (HTML / Export to Excel)
Supplier Diversity Report / Vendor ‐ pending approval report /
Vendor ‐ rejected approval report / Vendor ‐ approved report
Change Pwd

9. Business Intelligenze CompanyImplementation Methodology - Iterative RAD
RAD
Feedback &
Learning
Checkpoint &
Quality Gate
Joint Requirement
Planning
• BusinessIntelligenze’s Best Practices, Prior Project Learning & Value Creators
• Architectural & Design Guidelines
• Coding Standards & Compliance
• Metadata definition
Joint Application
Development
RAD
UAT
Post
Implementation
Support
Production
ReadinessInitial
Understanding &
Planning
Requirement
Gathering &
Analysis
High Level
Design
Low Level
Design
Development
& Unit Testing
System &
Integration Testing
Implementation
Go Live
Prototype
Development
Highlights
Deployment of BEYONDTM Knowledge Assets
Requirements Management and Change Control
• Reduce engagement risk – Incremental delivery
• Requirements gathering using JRP (Joint Requirement Planning) sessions – Provides template‐driven structured
approach that helps maximize inputs received during interview/discussions with users while ensuring active &
close interaction with business.
• Evaluate the fit for purpose tools around UI, Scheduling, and Notification
• Prototyping to ensure early business ‘Buy‐in’
• Collaborative design between BusinessIntelligenze and Client using JAD (Joint Application Development)
Ongoing Update to Knowledge Base (BEYONDTM)
sessions
• Business readiness – User training prior to UAT to help ensure that users focus only on effective functional
testing during UAT
• Building Sustainment Capabilities – Continuous knowledge transfer to client followed by handover during post‐
implementation support.

10. Business Intelligenze CompanyKey Activities & Deliverables – Solution Implementation (1/2)
Phase Activities Deliverables
Initial Study and
Planning
Meeting with Business & IT Stakeholders for:
Business Process Understanding
High level requirements document
Scope
Scope Determination
Tool evaluation & recommendation around UI, Scheduling, and
Email Notifications
Finalize high –level Architecture
Estimation
Determine phase milestone
High Level Architecture Document
Estimate & Schedule
Program Governance Model
Formation of Program Governance Council
Requirements
Gathering and Analysis
Interact with Business Users and SMEs to gather the detailed functional and
non functional requirements
Validate and approve the Requirement Understanding Documents
Source System Understanding
Prototype / POC development and demonstration, if necessary
Detailed Requirements Understanding Document, FRD
(Functional Requirement Document), NFR (Non‐functional
Requirement)
Business Rules document
Integration Design specificationsPrototype / POC development and demonstration, if necessary
Detailed project planning for implementation
Integration Design specifications
Detailed Project Plan
High Level Design Create High Level document and Technical Architecture Design Specification
based on approved requirements and scope
Source System Analysis
Prototype / POC development and demonstration, if necessary
S t T ti St t
Technical Architecture Design Specification
Source system impact analysis and (if necessary) gap analysis
document
High Level Design Document
S t T t St t d S t T t C d tSystem Testing Strategy System Test Strategy and System Test Case documents

11. Business Intelligenze CompanyKey Activities & Deliverables – Solution Implementation (2/2)
Implementation
Phase
Activities Deliverables
Low Level Design Data Modeling as per business process needs Logical & Physical Data Model
Create Technical Implementation Specifications and Unit Test Cases for:
UI components
Reports
Audit & Error handling
Scheduling
Low Level Technical Specification Documents
Unit Test Cases
Integration Test Cases
Development and Unit Build and Unit Testing: Code ComponentsDevelopment and Unit
Testing
Build and Unit Testing:
Database scripts
UI components
Reports
Audit & Error handling
Scheduling
Code Components
Unit Test Logs
S d I i I i i f h l d C S & I i LSystem and Integration
Testing
Integration Testing of the Developed Components
System Testing of the Developed Components
System & Integration Test Logs
UAT Provide Support for UAT User Accepted System, ready for Production Rollout
Implementation Preparation & Finalization of system deployment instructions
Production Deployment
System Deployment Instruction document
Automated system in Productionp y y
Post Implementation
Support
Batch and schedule monitoring
Bug Fixes, if any
System handover to Production Support Team
Application Support Manuals
System Handover Documents

12. Business Intelligenze CompanyGovernance For Development
Client BusinessIntelligenze Onsite BusinessIntelligenze Offsite
Steering
Committee
Steering Committee
• Escalation Point
Executive Management Client Partner(s) Delivery Director
Committee • Responsible for Overall
Success
• Alignment with Program
Goals
PMO Committee
Program Manager / Director Account Manager Delivery Manager
PMO • Overall Delivery of projects
• Project Prioritization
• Project Progress Tracking
Project Development Team
Project Leads / SMEs /
Business Users
Project
Project Manager Project Lead Project
Development
Team
• Delivery of Project
• Daily Communication
• Status Reporting
• Scope Changes
Lead/Coordinator
Application
Team
System Support
Team

13. Business Intelligenze CompanyService Delivery Model
Severity & Ticket assignments
tion
• Intake 24 x 6
• Monitoring & Reporting
User Call Intake & Triage
Tool Set
• Client Intake
Production Management – Steady and Optimized State Framework
Severity & Ticket assignments
mplementat
• Monitoring & Reporting
• Escalation Tree Availability Management
Service Management
Client Intake
• Activity Tracking
• Work Allocation
• SLA Adherence
M t i R ti
nance & Im
Problem Management
Incident Management
• 24x6 Outage – Service restoration
• Trail Maintenance – Batch Trail handling
• Root Cause Analysis
• Production Data Corrections
• Performance Tuning
Line of Business
• Metrics Reporting
• Ticket / SLA Tracking
• Resource Tracking
• Communication
Tracking
cess Govern
Event Management
Service Requests
g
• Long Term Fix
• Client Specific requests
• Hardware / Software upgrades
• Capacity Management
• Proactive analysis
g
Proc
Knowledge Management
Operational Performance Management
Risk, Complain & Communication Management

14. Business Intelligenze CompanyTypical Production Support Workflow
User
Role
Level 1 – Help Desk
Create
Problem Log
Is it Application
Problem?
Assign it to
Infrastructure Team
Verify & Close Problem
Log/Notify Business Users
Client Infrastructure /
Operational Support team
(OS, DB / Transaction
Server / Network)
l
g g/ y
Handle the problem as per
Process
Paged
Yes
Notify
Notify
Level 2 –
Production Support
BusinessIntelligenze
Onsite / Offshore
Receive Problem
Details
Acknowledge
Problem Request
Analyze and fix
problem
Test
Production
Update Problem Log
and Notify Helpdesk
Is SLA Met? Is Permanent Fix
R i d?
Create Work Item for
Maintenance Team
Is SLA Met?
Yes
Offshore
Onsite
Production Support
Level 3 – Maintenance
Support
Client Project
Required? Maintenance Team
Handle the Work Item
as per the Process
Follow the Escalation Follow the Escalation
No No
j
Management
BusinessIntelligenze
Onsite Lead
Process
Follow the Escalation
Process
Take Corrective
Steps
Take Corrective
Steps

15. Business Intelligenze Company
DBS India, 1st Floor, World Trade Towers, Barakhamba Lane, New Delhi T: 011 40540703THANK YOU!!!