Super Sure MCQs on ManagementCommerce PART 11.pdf

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SUPER SURE MCQs ON
MANAGEMENT/COMMERCE
PART - 11
ASST. PROF. VISHAL VERMA
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Which of the following theories of emotion is developed to understand the
relation and the connection between feelings and emotions that are attached
with the job and its performance?
Options:
(a) James-Lange Theory
(b) Affective Event Theory
(c) Schachter-Singer Theory
(d) Lazarus Theory
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Correct Option/Answer: (b) Affective Event Theory
Explanation: The Affective Event Theory is developed to understand the relation
and connection between the feelings and emotions that are attached with the job
and its performance. The theory states and studies the impact of emotions on the
job performance of an employee. So, option (b) is the correct answer.
What is Affective events theory What are its application?
Affective Events Theory (AET) (Weiss and Cropanzano 1996) explains how
emotions and moods influence job performance and job satisfaction. The
theory explains the relationship between employees' internal influences;
personality, emotions, cognition and their reactions to incidents that occur at
work.

Statement I: Moods last for a shorter period than emotion. Emotions last for
hours or days, whereas moods change within seconds or minutes.
Statement II: Emotions and moods can both be positive or negative.
Options:
(a) Statement I is correct, but statement II is incorrect
(b) Statement II is correct, but statement I is incorrect
(c) Both statements are correct
(d) Both statements are incorrect

Correct Option/Answer: (b) Statement II is correct, but statement I is incorrect
Explanation: The first statement is incorrect as emotions last for a shorter period
than mood. Moods last for hours or days, whereas emotions change within
seconds or minutes. The second statement is correct as both emotions and moods
can be positive as well as negative.
Therefore, option (b) is the correct answer.

Statement I: Demand forecasting can be done by using three basic methods, i.e.
managerial judgement, work-study technique and statistical technique.
Statement II: The work study technique of demand forecasting includes ratio and
trend analysis, Bureks Smith Model.
Options:
(a) Statement I is correct, but statement II is incorrect
(b) Statement II is correct, but statement I is incorrect
(c) Both statements are correct

Correct Option/Answer: (c) Statement I is correct, but statement II is incorrect
Explanation: Statement one is correct as demand forecasting can be done by using
three basic methods, i.e. managerial judgement, work-study technique and
statistical technique.
Statement two is incorrect as the statistical technique of demand forecasting
includes ratio and trend analysis, Bureks Smith Model.

Question: Match the following:
A B C
(a) 1 2 3
(b) 1 3 2
(c) 3 1 2
(d) 3 2 1
List 1 List 2
Campus Recruitment Firms that help the organisation in acquiring talent.
Dot Jobs Employees are directed to submit their resume
directly to the official website using internet
portals.
Management Consultancies Organisations maintain relationships with
universities

Correct Option/Answer: (d) A-3, B-2, C-1
Campus recruitment is the method under which organisations maintain relationships with
universities. Under the method of dot jobs, employees are directed to submit their
resumes directly to the official website using internet portals. In the case of management
consultancies, firms help the organisation in acquiring talent. Therefore, option (d) is the
correct answer.
List 1 List 2
A. Campus Recruitment 3. Organisations maintain relationships
with universities
B. Dot Jobs 2. Employees are directed to submit their
resume directly to the official website
using internet portals.
C. Management Consultancies 1. Firms that help the organisation in
acquiring talent.

Question: Which of the following represents the value of the irredeemable
preference shares?
Options:
(a) Fixed annual dividend divided by the required rate of return on equity shares
(b) Required rate of return on equity shares divided by fixed annual dividend
(c) Fixed annual dividend divided by the required rate of return on preference
shares
(d) Required rate of return on preference shares divided by fixed annual dividend

Correct Option/Answer: (c) Fixed annual dividend divided by the required rate of
return on preference shares
Explanation: Irredeemable preference shares can be defined as the present value
of the perpetuity of the fixed annual dividend on the preference shares. It can be
computed by dividing the fixed annual dividend by the required rate of return on
preference shares.

Question: The IRR is represented in the form of _______.
Options:
(a) financial values
(b) percentage
(c) ratios
(d) decimals

Correct Option/Answer: (b) percentage
Explanation: Internal rate of return is the capital budgeting technique used for
project evaluation. It is calculated in the form of a percentage, whereas the net
present value is calculated and represented in the form of values of the amount of
the present day.

Question: Match the items in list 1 with the items in list 2 and select the code of correct
matching.
Options:
Codes:
A B C D
(a) iv iii ii i
(b) i ii iii iv
(c) ii i iv iii
(d) iii iv i ii
List 1 List 2
(a) Interest coverage ratio (i) Riskless cash flow divided by risky cash flow
(B) Certainty equivalent coefficient (ii) EBIT/interest expense
(C) EPS (iii) Current assets
(D) Gross working capital (iv) Company’s profit/outstanding shares of
common stocks

Correct Option/Answer: (c) ii i iv iii
Explanation:
List 1 List 2
(a) Interest coverage ratio (ii) EBIT/interest expense
(B) Certainty equivalent coefficient (i) Riskless cash flow divided by risky cash flow
(C) EPS (iv) Company’s profit/outstanding shares of
common stocks
(D) Gross working capital (iii) Current assets

Question: Low capital gear means _______.
Options:
(a) Equity capital> Loan capital
(b) Loan capital> Equity capital
(c) Equity capital= Loan capital
(d) Debt capital – equity capital

Correct Option/Answer: (a) Equity capital> Loan capital
Explanation: Capital gearing ratio is mainly used to analyse the capital structure of
the company. The mix of finance employed in the business is shown by the capital
gearing ratio. A low gearing ratio means that the use of debt capital is less than
the equity capital.

Question:
Assertion (A): Accounting function is an important input of finance function.
Reason (R): Accounting generates data or information related to the activities or
operations of an organisation; the end product of which is the financial statement.
Codes:
(a) (A) and (R) are true and (R) is the correct explanation of (A)
(b) (A) and (R) are true but (R) is not the correct explanation of (A)
(c) (A) is false but (R) is true
(d) (A) is true but (R) is false

Correct Option/Answer: (a) (A) and (R) are true and (R) is the correct explanation
of (A)
Explanation: Accounting is a sub-function of the finance function. Accounting
generates data or information related to the activities or operations of an
organisation; the end product of which is the financial statement. Financial
statements may include the balance sheet, income statements and cash flow
statements.

Question: Which of the following is/are the area/areas of financial
decisions?
Options:
(a) Investment analysis
(b) Dividend policies
(c) Utilisation of funds procured
(d) All of the above

Correct Option/Answer: (d) All of the above
Explanation: Decisions that are to be taken under the finance function is known as
financial decisions. The areas of financial decisions may include investment
analysis, working capital management, sources and cost of fund, capital structure
determination, dividend policies along with analysis of risk and returns.

Question: Which of the following effects refers to a firm’s ability to attract
shareholders, whose dividend preferences are the same as that of the firm’s
dividend policy?
Options:
(a) Residual effect
(b) Clientele effect
(c) Veblen effect
(d) Walter effect

Correct Option/Answer: (b) Clientele effect
Explanation: The clientele effect states that the changes in the dividend policy will
result in the loss of some clientele, who will sell their stocks; whereas some
clientele will get attracted and purchase the stock depending upon their dividend
preferences.

Question: Which of the following arguments suggests that shareholders are
generally risk-averse and involve less risk to current dividends?
Options:
(a) Bird in the hand
(b) Two in the bush
(c) Bird in the garden
(d) None of the above

Correct Option/Answer: (a) Bird in the hand
Explanation: Bird-in-the-hand theory is the argument suggested by Myron Gordon
and John Lintner, according to which shareholders are risk-averse and involve less
risk to current dividends. The theory was proposed to counter-attack the MM
irrelevance dividend approach.

Question: Compute the payback period, if the initial cost is
$500,000 and the annual cash flows are $80,000.
Options:
(a) 5.25 years
(b) 5.75 years
(c) 6.25 years
(d) 6.75 years

Correct Option/Answer: (c) 6.25 years
Explanation: The payback period method is used to find out how many years or
months it will take to recover the initial investment made. It is a capital budgeting
technique used for project evaluation. It can be calculated by dividing the initial
investment with the net annual cash flows. The payback period will be 6.25 years
(500,000/80,000).

Question: Compute the price elasticity, if Q1 is 2,000, Q2 is 3,000,
P1 is 15 and P2 is 13.
Options:
(a) 1.25
(b) 2.50
(c) 3.75
(d) 2.75

Question: In the weighted average cost of capital formula, what
does E/V represent?
Options:
(a) Proportion of equity-based financing
(b) Proportion of debt-based financing
(c) Total value of financing
(d) Both (a) and (b)

Correct Option/Answer: (a) Proportion of equity based financing
Explanation: Weighted average cost of capital is the method by which the
weighted cost of procuring funds from different sources, such as equity,
preference and debt is calculated. E/V represents the proportion of equity-based
financing which is used in the formula of WACC as follows:
 
E D
WACC 1 tax rate
V V
e d
K K
   
    
   
   

Question:
Assertion (A): The length of a product life cycle is governed by the rate of
technological change, the rate of market acceptance and competitive entry.
Reason (R): The product life cycle consists of various stages such as market
introduction, market growth, market maturity and market decline.
Codes:

Correct Option/Answer: (b) (A) and (R) are true but (R) is not the
correct explanation of (A)
Explanation: There are various factors on which the length of a product life cycle
depends, such as rate of technical change, rate of market acceptance, competitive
entry, economic forces, etc. The second statement is also correct but it does not
explain the assertion given.

Question: Who is regarded as the father of modern marketing?
Options:
(a) Abraham Maslow
(b) Mount black
(c) Philip Kotler
(d) Cundiff & Still

Correct Option/Answer: (c) Philip Kotler
Explanation: Modern marketing is more inclined towards customer
satisfaction or experiences. It is more personal and based on
modern technology. Philip Kotler is regarded as the father of modern
marketing.

Question: Which of the following is NOT a type of research design
as per its classification based on methodology?
Options:
(a) Experimental research
(b) Descriptive research
(c) Historical research
(d) Motivational

Correct Option/Answer: (b) Descriptive research
Explanation: Research design depicts the framework of the research process of
collecting and analysing the data. It can be classified on two bases i.e. by function
and by methodology. According to function, research can be further classified as
four types namely exploratory, descriptive, causal and predictive whereas
according to methodology, it is also classified into four types i.e. historical, survey,
experimental and motivational.

Question: Match the items in list 1 with the items in list 2 and select the code of correct
matching.
Options:
Codes:
A B C D
(a) iv iii ii i
(b) i ii iii iv
(c) ii i iv iii
(d) iii iv i ii
List 1 List 2
(A) Marketing behaviour and executive action (i) Koontz and O’Donnell
(B) Principles of management (ii) W. Alderson
(C) Role of planning in marketing (iii) N.H. Newman
(D) Administrative action (iv) Smith W.R

Correct Option/Answer: (c) ii i iv iii
Explanation:
List 1 contains names of books, whereas List 2 contains the names of management thinkers
who have proposed such ideas.
List 1 List 2
(A) Marketing behaviour and executive action (ii) W. Alderson
(B) Principles of management (i) Koontz and O’Donnell
(C) Role of planning in marketing (iv) Smith W.R
(D) Administrative action (iii) N.H. Newman

Question: Which of the following is not an element of promotion
mix?
Options:
(a) Personal selling
(b) Public relations
(c) Labelling
(d) Advertising

Correct Option/Answer: (c) Labelling
Explanation: Marketing mix includes various P’s; promotion is one of them, whose
elements may include personal selling, sales promotion, public relation, direct
mail, etc. Labelling is an element of the product mix and not the promotion mix.

Question: Which of the following is/are the use/uses of the
internet in marketing?
Options:
(a) Product and market expansion
(b) Marketing research
(c) Promotion of a product

Explanation: The Internet can be used in modern marketing for a successful
business. By using the internet, national boundaries become limitless and growth
becomes unlimited. The internet in marketing can be used for marketing research,
marketing testing, product and market expansion, promotion of products, etc.

Question: Identify the incorrect statement.
1. The retailer is the person who sells the product directly to the consumers.
2. Channel of distribution refers to the ways through which products are
delivered to the ultimate consumers.
3. Satisfied customer is an aspect of traditional marketing.
4. None of the above

Correct Option/Answer: (c) A satisfied customer is a meant of
traditional marketing.
Explanation: Traditional marketing was more concerned about product sales
rather than customer satisfaction, whereas the modern marketing concept is
more inclined or more concerned about customer satisfaction, which is an aspect
of modern marketing.

Question:
Assertion (A): Marketing research helps the firm to identify and solve problems,
identify and evaluate market opportunities and develop the efforts needed for
exploitation.
Reason (R): It involves asking questions, recording information and taking time to
comprehend the information.
Codes:

Correct Option/Answer: (a) (A) and (R) are true and (R) is the
Explanation: Marketing research helps the firm to identify and solve problems,
identify and evaluate market opportunities and develop the efforts needed for
exploitation. It involves asking questions, recording information and taking time to
comprehend the information.

Question: ___________ specifies the overall framework and the
specific procedures for collecting and analysing the data.
Options:
(a) Research methodologies
(b) Research design
(c) Research data
(d) Research type

Correct Option/Answer: (b) Research design
Explanation: Research design is a step in the research process that specifies the
overall framework and the specific procedures for collecting and analysing the
data. Research designs can be classified based on functions or methodologies

Question: Which of the following is not a mode of traditional
marketing?
Options:
(a) Personal selling
(b) Online marketing
(c) Brand management
(d) Both (a) and (b)

Correct Option/Answer: (d) Both (a) and (b)
Explanation: Traditional marketing is a marketing concept in which the internet
and modern technologies are not used for performing the marketing functions.
Traditional marketing can be of various types, such as personal selling, direct or
door-to-door marketing, fax, print media, etc.

Question: Which of the following is/are the objective/objectives of
the plant layout?
Options:
(a) To improve productivity
(b) To reduce health hazards
(c) To make easy supervision

Explanation: Plant layout has various objectives, such as improving productivity,
using available space, using the equipment and employees efficiently and
effectively, improving the flow of materials, improving production capacity,
providing volume flexibility, etc.

Question: Identify the factors of process design decision.
Options:
(a) Nature of product
(b) Level of product
(c) Nature of demand

Explanation: The factors of process designs may include the nature of the product,
nature of service, nature of demand, degree of vertical integration, level of
product, level of quality, degree of automation, volume flexibility, product fitness
and service quality.

Question:
Assertion (A): In regression analysis, the pattern of the relationship is studied
along with the closeness of the relationship, in absolute terms
Reason (R): The prominence is on determining whether the variables move in the
same or opposite direction and the extent of the relationship between the two
variables.
Options:
(c) (A) is false, but (R) is true
(d) (A) is true, but (R) is false

Correct Option/Answer: (b) (A) and (R) are true but (R) is not the
Explanation: The first statement defines regression analysis, which explains that
the pattern of the relationship and the closeness of the relationship are studied in
absolute terms, whereas the second statement defines the correlation analysis.
Therefore, both statements are correct but the reason is not a correct explanation
of the assertion.

Question: Identify the elements of total quality management.
Options:
(a) Supplier quality
(b) Continuous improvement
(c) Supplier partnership

Explanation: Total quality management is the process that considers
all the aspects of production to ensure a quality improvement of the
products produced. It has various elements, such as supplier quality,
supplier partnership, continuous improvement, etc.

Question: Which of the following is used for the acceptance
sampling of attributes?
Options:
(a) Single sampling plan
(b) Double sampling plan
(c) Multiple sampling plans

Explanation: Acceptance sampling is a type of statistical quality control technique
that is classified as acceptance sampling for variables and acceptance sampling for
attributes. Acceptance sampling for attributes is of three types i.e. single sampling
plan, double sampling plan and multiple-sampling plans.

Match the following:
Codes:
A B C
(a) 1 3 2
(b) 2 3 1
(c) 3 2 1
(d) 1 2 3
List 1 List 2
Case Study Situation-related problems are given
Lecture Method Interaction of humans in an imaginary
situation
Role Playing The direct method of providing instructions

Correct Option/Answer: (a) A-1, B-3, C-2
Case study, lecture method and role-playing are off-the job training methods.
Under the method of case study, trainees are given situation-related problems to
check their understanding. Lecture method is a direct way of providing the
instructions to the employees. The method of role-playing is the interaction of
humans in an imaginary situation. Therefore, option (a) is the correct answer.

Which among the following techniques of competency mapping gathers and
analyses the data, affecting both failure and victory in performing a job?
Options:
(a) Questionnaires
(b) Assessment Centre
(c) Critical Incidents Technique
(d) Interviews

Correct Option/Answer: (c) Critical Incidents Technique
Explanation: Critical Incidents Technique is a method of competency mapping. In
this method, the data is gathered and analysed in order to reach towards the
victory or failure of a task.
Therefore, option (c) is the correct answer.

Statement 1: MBO is an evaluation technique which focuses on establishing the
job goals of the employees.
Statement 2: BARS is a method of multi-person evaluation technique which is a
combination of the rating scale and the critical incident technique.
Codes:
(a) Both statements are correct
(b) Only statement 1 is correct
(c) Only statement 2 is correct

Correct Option/Answer: (b) Only statement 1 is correct
Explanation: The first statement is correct as Management by Objective (MBO)
MBO is an evaluation technique which focuses on establishing the job goals of the
employees. The second statement is incorrect as the Behaviourally Anchored
Rating Scale (BARS) is a method of individual evaluation technique, which is a
combination of the rating scale and the critical incident technique.

Statement 1: Sensitivity training is the training in which employees are asked to
communicate in groups. It is recognised as the training in the laboratory.
Statement 2: Team building is the technique in which the ability of employees is
enhanced and they are motivated to work effectively.
Codes:

Correct Option/Answer: (a) Both statements are correct
Explanation: Both the statements are correct as sensitivity training is the training
in which employees are asked to communicate in groups. It is recognised as the
training in the laboratory. Team building is the technique in which the ability of
employees is enhanced and they are motivated to work effectively.
Therefore, option (a) is the correct answer.

Assertion (A): Human resource development focuses on involving people and
trusting them with the task.
Reason (R): People work better in situations that give them a chance to grow and
make them responsible.
Codes:
(a) (A) and (R) are correct and (R) is the correct explanation of (A)
(b) (A) and (R) are correct but (R) is not the correct explanation of (A)
(c) (A) is incorrect, but (R) is correct
(d) (A) is correct, but (R) is incorrect

Correct Option/Answer: (a) (A) and (R) are correct and (R) is the correct
explanation of (A)
Explanation: Human resource development focuses on involving the people and
trusting them with the task. People work better in situations that give them a
chance to grow and make them responsible.
Therefore, both assertion and reason are correct and the reason correctly explains
the assertion. Therefore, option (a) is the correct answer.

Which among the following retention strategies implies guiding the employees
with their performance and responsibility?
Options:
(a) Professional Growth
(b) Selection
(c) Career Development
(d) Defining roles

Correct Option/Answer: (d) Defining roles
Explanation: Strategies that are helpful in the retention of employees include
selection, professional growth, career development, defining roles and
acknowledging achievements. The performance and responsibilities are stated to
the employees for effective working outcomes under defining roles.

Assertion (A): Flexitime is the method that provides employees with the freedom
to choose their working hours.
Reason (R): The theory believes that the workers in an organisation should be
paid as per their working hours.
Codes:
(d) Both are incorrect

Correct Option/Answer: (a) (A) and (R) are correct and (R) is the correct
explanation of (A)
Explanation: Both assertion and reason are correct as the reason provides the
correct meaning. Flexitime is the method that provides the employees with the
freedom to choose their working hours. The theory of flexitime in work-life
balance believes that the workers in the organisation should be paid as per their
working hours.

Assertion (A): The Marxist approach to industrial relation states that the conflict
in the organisation is due to the mental gap between the workers and the
management.
Reason (R): The conflict can be resolved by collective bargaining and arbitration
only in the Marxist approach.
Codes:
(d) Both are incorrect

Correct Option/Answer: (d) Both are incorrect
Explanation: Both assertion and reason are incorrect. This is because the Marxist
approach to industrial relation states that the conflict in the organisation is not
due to the mental gap between the workers and the management but due to the
division in the society between the capitalist and labour class. Moreover, conflict
can be resolved by collective bargaining and arbitration only in Pluralistic
approach.

Statement 1: Parties of industrial relations include workers and their organisation,
employees and their organisation and the government.
Statement 2: The government influences the relations of industries by regulating
the bonus and intervening in the working relationship.
Codes:

Correct Option/Answer: (a) Both statements are correct
Explanation: Both statements are correct as the parties of industrial relations
could include workers and their organisation, employees and their organisation
and the government. The government influences the relations of industries by
regulating the bonus and intervening in the working relationship.

Statement 1: The factors involved in performance appraisal is to adapt the criteria
and the situations experienced by the employees and workers in an organisation.
Statement 2: Appraisals should be provided by home country managers only and
an appraisal from the host country manager is meaningless.
Codes:

Correct Option/Answer: (b) Only statement 1 is correct
Explanation: The first statement is correct as the factor involved in performance
appraisal is to adapt the criteria and the situations experienced by the employees
and workers in the organisation. The second statement is incorrect as appraisals
should be provided by both home country and host country managers.

Calculate the current liabilities of the firm with the given information.
Inventories = Rs 1,00,000
Current Ratio = 3:1
Liquid Ratio = 2:1
Options:
(a) Rs 1,25,000
(b) Rs 2,00,000
(c) Rs 1,00,000
(d) Rs 1,50,000

Correct Option/Answer: (c) Rs 1,00,000
The calculation of liquid ratio is as follows:
Liquid Ratio = Liquid Assets / Current Liabilities
2 = Liquid Assets/Current Liabilities
2 x Current Liabilities = Liquid Assets
Current Ratio = Current Assets / Current Liabilities
3 = Current Assets / Current Liabilities
Current Liabilities x 3 = Current Assets
Current Assets = Liquid Asset + Inventories
3 Current Liabilities = 2 x Current Liabilities + 1,00,000
3 Current Liabilities – 2 Current Liabilities = Rs 1,00,000
Current Liabilities = Rs 1,00,000

The EBIT of the company is Rs 30,00,000, while the interest paid by the company
is Rs 1,00,000. The value of contribution is Rs 5,00,000. Calculate the financial
leverage of the firm.
Options:
A. 1.05
B. 1.06
C. 1.03
D. 1.09

Correct Option/Answer: (c) 1.03
Explanation: The formula to calculate financial leverage is as follows:
Financial Leverage = EBIT/EBT
Financial Leverage = Rs 30,00,000/(30,00,000 – 1,00,000)
Financial Leverage = Rs 30,00,000/Rs 29,00,000
Financial Leverage = 1.03

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