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MARKE TWIRE RE POR T S


Super Bowl XLVII
Twitter Mention
Report
RE P ORTI NG P E RI OD
FEBRUARY 3, 2013




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EXECUTIVE SUMMARY
Based on the data reviewed for this reporting period, the following insights have been provided:

•	Super Bowl XLVII was a smash hit for Twitter, with     •	Twitter played a prominent role in this year’s Super
  over 24 million related tweets posted                    Bowl advertisements, with 50% of all advertisers
  >   	44% of all tweets were RT’s                         including a Twitter callout in their spot
  >   	Beyoncé’s Half Time Show generated the               >   	This represents a 42% increase from the
       greatest number of tweets related to a specific           previous year, when only 5 (out of 62) Super
       event, accounting for 28% of all Super Bowl               Ads featured a Twitter @Handle or #Hashtag
       XLVII related posts
                                                         •	Some advertisers earned praise for their quick
  >   	Only 4% of Beyoncé Half Time related
                                                           thinking in publishing blackout-themed ads while
       tweets were associated with the Destiny’s
                                                           viewers waited 34 minutes for the game to resume
       Child reunion
                                                            >   	This “Always On” approach helped to generate
•	Of the two teams that competed in Super Bowl                   over 100 million impressions for Oreo and
  XLVII, the Baltimore Ravens team was more                      Tide alone
  popular based on the number of overall Twitter
  mentions (+5M), as well as in number of organic
  tweets, RTs and @replies
  >   	Twitter followers for both teams increased by
       977% (Ravens) and 836% (49ers) compared to
       a day before the game




                                                                   Super Bowl XLVII Twitter Mention Report | February 2013 | Reporting Period: February 3, 2013   2
DASHBOARD
Below is a competitive overview of mentions related to Super Bowl XLVII, the participating teams and other
related data captured from Twitter on February 3, 2013.
                    SUPER BOWL         BALTIMORE         SAN FRANCISCO                  HALF TIME SHOW                           ADVERTISEMENT
                                       RAVENS            49ERS

 TOTAL MENTIONS     10.5 M             5M                3.2M                           7.1M                                     3.6M
 (All sources)

 Twitter Mentions   10,401,701 (99%)   5,004,252 (99%)   3,253,060 (99%)                7,142,192 (99%)                          3,548,431 (97%)




                                                                   Super Bowl XLVII Twitter Mention Report | February 2013 | Reporting Period: February 3, 2013   3
SUPER BOWL MENTIONS

         POSITIVE                                               NEUTRAL

         21%                                                    63%




         NEGATIVE

         6%

                      Super Bowl XLVII Twitter Mention Report | February 2013 | Reporting Period: February 3, 2013   4
SUPER BOWL XLVII ANALYSIS
Super Bowl XLVII (exclusively, not including Super Bowl-related mentions)                                                                           Negative mentions were mainly due to fan reactions to ads shown during
generated a total of 10.5 million mentions. Moreover, 61% of the total                                                                              the game (33%). This topic just narrowly beat out the unexpected blackout,
mentions came from sources with low authority (authority score of 4 or                                                                              which was found in 31% of all Super Bowl related posts.
less). In terms of sentiment, Super Bowl XLVII generated more negative
sentiment than positive; a difference of 8%.                                                                                                        A large volume of Twitter mentions came from RTs, which accounted for
                                                                                                                                                    about 44% of all mentions. Moreover, 60% of the total Twitter mentions
                                                                                                                                                    were posted by male users.


10.5 MILLION MENTIONS                                                                                                                               TOP RETWEETS
    32%	
                                                                                            33%	
  
                                                 30%	
                            31%	
  

                   20%	
  
                                   18%	
  
                                                                 16%	
  
                                                                                                                       12%	
  
                                                                                                                                         8%	
  



     ADS	
        RAY	
  LEWIS	
   GAME	
  
SATISFACTION	
   RETIREMENT	
   ENJOYMENT	
  
                                                OTHERS	
     GAME	
  PLAYS	
     POWER	
  	
  
                                                                                 OUTAGE	
  
                                                                                                      ADS	
        HALFTIME	
  	
  
                                                                                                 SATISFACTION	
  PERFORMANCE	
  	
  
                                                                                                                                       OTHERS	
  
                                                                                                                                                    4,342 est.                                                   3,563 est.


                                                                                                                                                    WORD CLOUD
                                                                                                                                                    “Superbowl”, “Super”, “Bowl”,
                                                                                                                                                    “SB47”, “Superbowl47”,
                                                                                                                                                    “XLVII”, “Halftime”, “Half”,
                                                                                                                                                    “Time”, “Beyonce”,
                                                                                                                                                    “Beyonce’s” and “2013”
                                                                                                                                                    have been excluded from
                                                                                                                                                    Word Cloud results.




                                                                                                                                                                 Super Bowl XLVII Twitter Mention Report | February 2013 | Reporting Period: February 3, 2013   5
HALF TIME ANALYSIS
Accounting for 28% of all Super Bowl content, the Pepsi Half Time Show                                                                               In regard to sentiment, fan approval of Beyoncé’s performance accounted
generated 7.1M Twitter mentions, with 49% of the content being RT’s.                                                                                 for almost three-quarters of all positive mentions. However, this was also
As a contrast to the largely male produced Twitter content related to the                                                                            one of the most-criticized topics, generating 44% negative sentiment.
Super Bowl, 53% of all Half Time-related tweets were published by females
– a smart move by organizers to broaden the appeal of the event.                                                                                     Finally, the appearance by fellow Destiny’s Child band mates Kelly
                                                                                                                                                     Rowland and Michelle Williams was featured in 4% of all Half Time-related
                                                                                                                                                     mentions, and did not factor into either positive or negative sentiment.


7.1 MILLION MENTIONS                                                                                                                                 TOP RETWEETS
     73%	
  




                                                                                    44%	
  


                                                                                                       22%	
  
                                                                                                                        17%	
            16%	
  
                                                         12%	
  
                       4%	
             6%	
                               6%	
                                                                      2,452 est.                                              1,744 est.

    STAGE	
      PREVIOUS	
  	
     BACSTAGE	
  	
    AUDIENCE	
  	
     OTHERS	
   STAGE	
  	
   BEYONCE	
  	
      CHOICE	
  OF	
     OTHERS	
  
PERFORMANCE	
      YEAR	
            SCENES	
        ANTICIPATION	
          PERFORMANCE	
   HATERS	
               PERFORMERS	
  
                COMPARISON	
  
                                                                                                                                                     WORD CLOUD




                                                                                                                                                                 Super Bowl XLVII Twitter Mention Report | February 2013 | Reporting Period: February 3, 2013   6
TEAM ANALYSIS




TOP RETWEETS                                         TOP RETWEETS




3,332 est.           2,987est.

                                                     3,313 est.                                      2,465 est.




                                                                                                @HANDLE FOLLOWER GROWTH
               Average 121,200 new Followers/Month                                              Average 105,382 new Followers/Month




                                                          Super Bowl XLVII Twitter Mention Report | February 2013 | Reporting Period: February 3, 2013   7
ADVERTISING ANALYSIS
                                                                                       FOLLOWERS                                                                 LIKES

    BRAND       IMPRESSIONS     POSITIVE     NEUTRAL      NEGATIVE       PRE-GAME      POST-GAME             SHIFT             PRE-GAME             POST-GAME                SHIFT
 BUDWEISER             224M           417          349           19           1,609         8,768                  445%          3,731,554             3,737,380                  0.16%
 BUD LIGHT             61.9M          262          148           25           5,468         5,520                 0.95%          5,227,858             5,260,760                  0.63%
 PEPSI                 285M           616          485          167        1,081,464    1,085,360                 0.36%          9,380,165             9,410,523                  0.32%
 DORITOS               172M           321          183           17          27,138        28,208                     4%         4,015,094             4,018,970                  0.10%
 COCA-COLA             896M           373          173          174         666,432       668,961                 0.38%         58,274,206           58,559,676                   0.49%
 LINCOLN               72.3M          210           73           19          15,585        17,305                   11%             281,154               286,631                       2%
 VOLKSWAGEN            121M           363          124           18          91,677        92,748                     1%            551,077               554,140                 0.56%
 TOYOTA                92.5M          205           61               6      117,783       118,540                 0.64%          1,276,087             1,288,064                  0.94%
 TACO BELL             324M           293          117           16         325,973       333,114                     2%         9,646,337             9,691,777                  0.47%
 SAMSUNG               370M           308          217               5      224,821       225,520                 0.31%          1,055,266             1,055,729                  0.04%



INSIGHT                                                                       TOP AD HASHTAGS                                    MOST MENTIONED (TWITTER)
Among the ten brands analyzed, Taco Bell was the brand most associated
with Super Bowl mentions, with 31% of the total share of voice, followed
by Doritos and Budweiser with 22% and 19%, respectively. Hashtags were
far more common in this year’s Super Bowl ads, with 50% of ads featuring
a Twitter callout. Budweiser’s “Clydesdales” ad (featuring #Clydesdales)
helped to push their Twitter handle follower growth by 445%.

Some brands (not included in this list) earned praise for their quick
action by posting blackout-themed ads during the unexpected 34-minute
stoppage. Oreo and Tide were two such brands, and their two blackout-
related tweets (which were posted while fans waited for the game
to resume) generated a combined total of 17,092 RTs and over
100,000,000 impressions from these two tweets alone.




                                                                                         Super Bowl XLVII Twitter Mention Report | February 2013 | Reporting Period: February 3, 2013        8
APPENDIX
BOOLEANS USED
“super bowl” OR superbowl OR sb47 OR superbowl47 OR suberbowlxlvii OR “#superbowl” OR “#sb47” OR
“#superbowl47” OR “#suberbowlxlvii”
“half time” OR halftime OR beyonce OR “#PepsiHalfTime”
ad OR ads OR advertise OR advertising OR advertisement OR advertisement OR commercial OR
commercials OR “#superbowlad” OR “#superbowlads”
“@49ers” OR “#49ers” OR “#niners” OR 49ers OR sf49ers OR “san francisco 49ers” OR “SF 49ers”
“@Ravens” OR “#ravens” OR “#RavensNation” OR “baltimore ravens” OR baltimoreravens OR ravens

BRAND	             TWITTER @HANDLES:		 FACEBOOK PAGES:
Budweiser 	        @Budweiser				facebook.com/budweiser
Bud Light 	        @BudLightBeer			    facebook.com/budlight
Pepsi		            @Pepsi					facebook.com/pepsi
Doritos	           @DoritosUSA				facebook.com/doritosUSA
Coke 		            @CocaCola				facebook.com/cocacola
Lincoln 	          @LincolnMotorCo			facebook.com/lincoln
Volkswagen 	       @VW					facebook.com/volkswagen
Toyota 	           @Toyota					facebook.com/toyota
Taco Bell 	        @TacoBell				facebook.com/tacobell
Samsung 	          @SamsungTweets			facebook.com/samsungusa




                                                          Super Bowl XLVII Twitter Mention Report | February 2013 | Reporting Period: February 3, 2013   9
APPENDIX
SPIKE ANALYSIS (SLIDE 3)                              HALF TIME ANALYSIS (SLIDE 6)
•	12:00 AM: 10,186 mentions                           •	Positive Sentiment Buckets
•	12:00 PM: 9,688 mentions                              >	 Stage Performance: 73%
•	11:00 PM: 9,786 mentions                              >	 Backstage Scenes: 6%
                                                        >	 Audience Anticipation: 12%
SUPER BOWL XLVII ANALYSIS (SLIDE 5)                     >	 Previous Year Comparison: 4%
•	Positive Sentiments Buckets                           >	 Destiny’s Child Reunion: 4%
  >	 Ads Satisfaction: 32%                              >	 Stage Set-Up: 2%
  >	 Ray Lewis Retirement: 20%
  >	 Team/Athlete Appreciation: 14%                   •	Negative Sentiment Buckets
  >	 Event Location: 2%                                 >	 Stage Performance: 44%
  >	 Half-time/Break Presentation Satisfaction: 14%     >	 Beyoncé’s Haters: 22%
  >	 Game Enjoyment: 18%                                >	 Choice of Performers: 17%
•	Negative Sentiment Buckets                            >	 PepsiCo-GMO Labeling Controversy: 8%
  >	 Gameplay Dissatisfaction: 16%                      >	 Beyoncé’s Lip-sync Controversy: 8%
  >	 Commentator Aversion: 2%
  >	 Ravens’ Aversion: 4%
  >	 Power Outage: 31%
  >	 Ads Dissatisfaction: 33%
  >	 Trailers Dissatisfaction: 2%

                                                             Super Bowl XLVII Twitter Mention Report | February 2013 | Reporting Period: February 3, 2013   10
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          Super Bowl XLVII Twitter Mention Report | February 2013 | Reporting Period: February 3, 2013   11

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Super Bowl XLVII Twitter Mention Report

  • 1. MARKE TWIRE RE POR T S Super Bowl XLVII Twitter Mention Report RE P ORTI NG P E RI OD FEBRUARY 3, 2013 Powered by
  • 2. EXECUTIVE SUMMARY Based on the data reviewed for this reporting period, the following insights have been provided: • Super Bowl XLVII was a smash hit for Twitter, with • Twitter played a prominent role in this year’s Super over 24 million related tweets posted Bowl advertisements, with 50% of all advertisers > 44% of all tweets were RT’s including a Twitter callout in their spot > Beyoncé’s Half Time Show generated the > This represents a 42% increase from the greatest number of tweets related to a specific previous year, when only 5 (out of 62) Super event, accounting for 28% of all Super Bowl Ads featured a Twitter @Handle or #Hashtag XLVII related posts • Some advertisers earned praise for their quick > Only 4% of Beyoncé Half Time related thinking in publishing blackout-themed ads while tweets were associated with the Destiny’s viewers waited 34 minutes for the game to resume Child reunion > This “Always On” approach helped to generate • Of the two teams that competed in Super Bowl over 100 million impressions for Oreo and XLVII, the Baltimore Ravens team was more Tide alone popular based on the number of overall Twitter mentions (+5M), as well as in number of organic tweets, RTs and @replies > Twitter followers for both teams increased by 977% (Ravens) and 836% (49ers) compared to a day before the game Super Bowl XLVII Twitter Mention Report | February 2013 | Reporting Period: February 3, 2013 2
  • 3. DASHBOARD Below is a competitive overview of mentions related to Super Bowl XLVII, the participating teams and other related data captured from Twitter on February 3, 2013. SUPER BOWL BALTIMORE SAN FRANCISCO HALF TIME SHOW ADVERTISEMENT RAVENS 49ERS TOTAL MENTIONS 10.5 M 5M 3.2M 7.1M 3.6M (All sources) Twitter Mentions 10,401,701 (99%) 5,004,252 (99%) 3,253,060 (99%) 7,142,192 (99%) 3,548,431 (97%) Super Bowl XLVII Twitter Mention Report | February 2013 | Reporting Period: February 3, 2013 3
  • 4. SUPER BOWL MENTIONS POSITIVE NEUTRAL 21% 63% NEGATIVE 6% Super Bowl XLVII Twitter Mention Report | February 2013 | Reporting Period: February 3, 2013 4
  • 5. SUPER BOWL XLVII ANALYSIS Super Bowl XLVII (exclusively, not including Super Bowl-related mentions) Negative mentions were mainly due to fan reactions to ads shown during generated a total of 10.5 million mentions. Moreover, 61% of the total the game (33%). This topic just narrowly beat out the unexpected blackout, mentions came from sources with low authority (authority score of 4 or which was found in 31% of all Super Bowl related posts. less). In terms of sentiment, Super Bowl XLVII generated more negative sentiment than positive; a difference of 8%. A large volume of Twitter mentions came from RTs, which accounted for about 44% of all mentions. Moreover, 60% of the total Twitter mentions were posted by male users. 10.5 MILLION MENTIONS TOP RETWEETS 32%   33%   30%   31%   20%   18%   16%   12%   8%   ADS   RAY  LEWIS   GAME   SATISFACTION   RETIREMENT   ENJOYMENT   OTHERS   GAME  PLAYS   POWER     OUTAGE   ADS   HALFTIME     SATISFACTION  PERFORMANCE     OTHERS   4,342 est. 3,563 est. WORD CLOUD “Superbowl”, “Super”, “Bowl”, “SB47”, “Superbowl47”, “XLVII”, “Halftime”, “Half”, “Time”, “Beyonce”, “Beyonce’s” and “2013” have been excluded from Word Cloud results. Super Bowl XLVII Twitter Mention Report | February 2013 | Reporting Period: February 3, 2013 5
  • 6. HALF TIME ANALYSIS Accounting for 28% of all Super Bowl content, the Pepsi Half Time Show In regard to sentiment, fan approval of Beyoncé’s performance accounted generated 7.1M Twitter mentions, with 49% of the content being RT’s. for almost three-quarters of all positive mentions. However, this was also As a contrast to the largely male produced Twitter content related to the one of the most-criticized topics, generating 44% negative sentiment. Super Bowl, 53% of all Half Time-related tweets were published by females – a smart move by organizers to broaden the appeal of the event. Finally, the appearance by fellow Destiny’s Child band mates Kelly Rowland and Michelle Williams was featured in 4% of all Half Time-related mentions, and did not factor into either positive or negative sentiment. 7.1 MILLION MENTIONS TOP RETWEETS 73%   44%   22%   17%   16%   12%   4%   6%   6%   2,452 est. 1,744 est. STAGE   PREVIOUS     BACSTAGE     AUDIENCE     OTHERS   STAGE     BEYONCE     CHOICE  OF   OTHERS   PERFORMANCE   YEAR   SCENES   ANTICIPATION   PERFORMANCE   HATERS   PERFORMERS   COMPARISON   WORD CLOUD Super Bowl XLVII Twitter Mention Report | February 2013 | Reporting Period: February 3, 2013 6
  • 7. TEAM ANALYSIS TOP RETWEETS TOP RETWEETS 3,332 est. 2,987est. 3,313 est. 2,465 est. @HANDLE FOLLOWER GROWTH Average 121,200 new Followers/Month Average 105,382 new Followers/Month Super Bowl XLVII Twitter Mention Report | February 2013 | Reporting Period: February 3, 2013 7
  • 8. ADVERTISING ANALYSIS FOLLOWERS LIKES BRAND IMPRESSIONS POSITIVE NEUTRAL NEGATIVE PRE-GAME POST-GAME SHIFT PRE-GAME POST-GAME SHIFT BUDWEISER 224M 417 349 19 1,609 8,768 445% 3,731,554 3,737,380 0.16% BUD LIGHT 61.9M 262 148 25 5,468 5,520 0.95% 5,227,858 5,260,760 0.63% PEPSI 285M 616 485 167 1,081,464 1,085,360 0.36% 9,380,165 9,410,523 0.32% DORITOS 172M 321 183 17 27,138 28,208 4% 4,015,094 4,018,970 0.10% COCA-COLA 896M 373 173 174 666,432 668,961 0.38% 58,274,206 58,559,676 0.49% LINCOLN 72.3M 210 73 19 15,585 17,305 11% 281,154 286,631 2% VOLKSWAGEN 121M 363 124 18 91,677 92,748 1% 551,077 554,140 0.56% TOYOTA 92.5M 205 61 6 117,783 118,540 0.64% 1,276,087 1,288,064 0.94% TACO BELL 324M 293 117 16 325,973 333,114 2% 9,646,337 9,691,777 0.47% SAMSUNG 370M 308 217 5 224,821 225,520 0.31% 1,055,266 1,055,729 0.04% INSIGHT TOP AD HASHTAGS MOST MENTIONED (TWITTER) Among the ten brands analyzed, Taco Bell was the brand most associated with Super Bowl mentions, with 31% of the total share of voice, followed by Doritos and Budweiser with 22% and 19%, respectively. Hashtags were far more common in this year’s Super Bowl ads, with 50% of ads featuring a Twitter callout. Budweiser’s “Clydesdales” ad (featuring #Clydesdales) helped to push their Twitter handle follower growth by 445%. Some brands (not included in this list) earned praise for their quick action by posting blackout-themed ads during the unexpected 34-minute stoppage. Oreo and Tide were two such brands, and their two blackout- related tweets (which were posted while fans waited for the game to resume) generated a combined total of 17,092 RTs and over 100,000,000 impressions from these two tweets alone. Super Bowl XLVII Twitter Mention Report | February 2013 | Reporting Period: February 3, 2013 8
  • 9. APPENDIX BOOLEANS USED “super bowl” OR superbowl OR sb47 OR superbowl47 OR suberbowlxlvii OR “#superbowl” OR “#sb47” OR “#superbowl47” OR “#suberbowlxlvii” “half time” OR halftime OR beyonce OR “#PepsiHalfTime” ad OR ads OR advertise OR advertising OR advertisement OR advertisement OR commercial OR commercials OR “#superbowlad” OR “#superbowlads” “@49ers” OR “#49ers” OR “#niners” OR 49ers OR sf49ers OR “san francisco 49ers” OR “SF 49ers” “@Ravens” OR “#ravens” OR “#RavensNation” OR “baltimore ravens” OR baltimoreravens OR ravens BRAND TWITTER @HANDLES: FACEBOOK PAGES: Budweiser @Budweiser facebook.com/budweiser Bud Light @BudLightBeer facebook.com/budlight Pepsi @Pepsi facebook.com/pepsi Doritos @DoritosUSA facebook.com/doritosUSA Coke @CocaCola facebook.com/cocacola Lincoln @LincolnMotorCo facebook.com/lincoln Volkswagen @VW facebook.com/volkswagen Toyota @Toyota facebook.com/toyota Taco Bell @TacoBell facebook.com/tacobell Samsung @SamsungTweets facebook.com/samsungusa Super Bowl XLVII Twitter Mention Report | February 2013 | Reporting Period: February 3, 2013 9
  • 10. APPENDIX SPIKE ANALYSIS (SLIDE 3) HALF TIME ANALYSIS (SLIDE 6) • 12:00 AM: 10,186 mentions • Positive Sentiment Buckets • 12:00 PM: 9,688 mentions > Stage Performance: 73% • 11:00 PM: 9,786 mentions > Backstage Scenes: 6% > Audience Anticipation: 12% SUPER BOWL XLVII ANALYSIS (SLIDE 5) > Previous Year Comparison: 4% • Positive Sentiments Buckets > Destiny’s Child Reunion: 4% > Ads Satisfaction: 32% > Stage Set-Up: 2% > Ray Lewis Retirement: 20% > Team/Athlete Appreciation: 14% • Negative Sentiment Buckets > Event Location: 2% > Stage Performance: 44% > Half-time/Break Presentation Satisfaction: 14% > Beyoncé’s Haters: 22% > Game Enjoyment: 18% > Choice of Performers: 17% • Negative Sentiment Buckets > PepsiCo-GMO Labeling Controversy: 8% > Gameplay Dissatisfaction: 16% > Beyoncé’s Lip-sync Controversy: 8% > Commentator Aversion: 2% > Ravens’ Aversion: 4% > Power Outage: 31% > Ads Dissatisfaction: 33% > Trailers Dissatisfaction: 2% Super Bowl XLVII Twitter Mention Report | February 2013 | Reporting Period: February 3, 2013 10
  • 11. CONNECT WITH US TELEPHONE BLOG 866.483.3338 blog.marketwire.com WEBSITE TWITTER marketwire.com @marketwire FACEBOOK facebook.com/marketwire Powered by Super Bowl XLVII Twitter Mention Report | February 2013 | Reporting Period: February 3, 2013 11