33. Title of the Research Project. A STUDY OF SELECTED DISTRIBUTION CHANNELS OF RALCO CYCLE TYRES AND TUBES. OBJECTIVES: To study satisfaction level of DEALERS and OEM’S in context with certain attributes, who are dealing with the company for more than one year. To know the problems faced by the Dealers and OEM’s
34.
35. R esearch design employed – Descriptive Research design for studying the market characteristics.
36. Data collcetion Method :- Questionnaire and Schedule.
72. Fig 5.7 Response of Oems towards increasing the quant of products.
73. Findings and Conclusion Replacement services although provided should be more speedy. Price should be decreased a bit to have more dealers and to beat its competitors in this context Greater inventory is required to satisfy the demand of OEMs. More discounts should be available to dealers.
74. LIMITATIONS:- The sample size is limited ( only 50 dealers). Survey represents the response of Dealers of Punjab only( Raikot, Sudhar, AhmedgarhMandi, Moga, Jagraon and Ludhiana). Time was limited. Information by dealers might be incorrect