This document provides information about an NGO called Delhi Sumaitri that provides crisis intervention and suicide prevention services. Some key details: - Sumaitri has received over 1.5 lakh calls to date, with about 12-15 calls per day and 50% of callers between ages 15-35. - Services are provided by about 30 volunteers who are carefully selected and trained. They aim to provide a non-judgmental and empathetic ear to callers. - Sumaitri operates out of premises provided by NDMC and currently serves 8 hours on weekdays and 12 hours on weekends, with a goal of 24/7 service. - Their services include befriending callers in crisis through

2. 25 YEARS AND SERVING
A Registered NGO

3.  Delhi Sumaitri
 Kolkata Lifeline foundation
 Chennai Sneha
 NaviMumbai Aaasra
 Ahmeadabad Saath
 Mumbai The Samaritans
 Secunderabad Roshni
 Kochi Maithri
 Kozhikode Thanal
 Jamshedpur Jeevan
 Thrissur Maithri
 North Paravur Prateeksh

4.  Crisis Intervention for people who are distressed and Suicidal
 We have received over 1.5 lac calls till date-12-15 calls/day. 50%
of them from age group-15-35
 We operate out of premises provided to us by NDMC
 Callers contact us on our dedicated helpline or by visiting us, by
Email or even writing to us
 Currently, we serve for 8 hours on week days and 12 hours on
weekends; eventual aim- 24 hours
 7 days a week; 365 days a year – as “suicide” observes no
holidays
 Services are absolutely free

5.  “We” – a bunch of 30 odd volunteers
 Carefully selected and trained – only 2% make it
 Chosen for their sensitivity and not for their
personal backgrounds or professional
credentials, if any
 Choose to remain completely Anonymous
 Nothing beyond first name
 Spotlight remains on the Caller
 No social badge is worn for working at Sumaitri
 Work with no remuneration, what so ever

6.  FAMILY
 RELATIONSHIPS
 OFFICE
 EDUCATION
 TRAVEL
 STRESS + STRESS +STRESS +STRESS = ???
 No Release ????

7. One person attempts Suicide in Delhi – every minute
Every 10th
slide – a person dies of suicide

8.  We contribute to Suicide Prevention not just by
being the safety valve for people who are in the
midst of action…
 But also by talking to People early on so that
their despair and distress does not build-up to
suicidal feelings

9.  We “Befriend” our callers who contact us
 Befriending a Suicidal involves Active Listening
 Focus on Feelings not just Facts
 No Judgments – why is he what is he?
 No Advices for we have none to offer and he does not
need it from us .
 In absolute confidence- we do not share their stories
with any body- friends and families included
 With a luxury of Time – which is becoming rarer
 With no Sympathy- only Empathy
 We cannot change the content of their lives but
certainly let them discover an alternate context.

10.  People Commit Suicide without
giving any warning
 It is in the genes
 It is only a curse of the Rich; not
so much the bane of the Poor
 They are Mentally ill
 People who attempt Suicide
really want to die
 It is gender skewed- more in
women
 More attempts in daytime

11.  Don’t worry, you’ll be alright
 If it gets so bad, just say a little prayer and go to bed
 Just Chill! It is quite simple, all you need to do is……
 Just try and pull yourself together
 Time is the best healer
 I know you miss him, but don’t worry you’ll get over it
 Whatever happens, happens for the good
 There are a lot of people worse off than you, take heart
 Don’t cry, it was god’s wish; be a man- boys don’t cry
 All you need is a good kick in the rear!!!
 Come let’s go for a movie

12. I only want to be accepted….with my fears…with my confusions
…with my blocks…with my incoherence…not that I want to die…

13. How Would You Feel If your
Concern’s concern Saved a Life ?
How can WE collaborate?

14. Sponsor advertisements.
 (newspapers, magazines, posters, hand bills etc)
Donate Money
Volunteer
Sponsor out reach programs.
Sumaitri Out reach at your premises.
Stress handling workshops
Train staff to recognize stress symptoms and refer.
Create awareness amongst staff

15. Aradhna Hostel Complex Basement
#1, Bhangwandas Lane, Off Bhagwandas Road
Near Mandi House
New Delhi 110 001
Tel: 23389090
Monday to Friday – 2 P.M. to 10 P.M.
Saturday & Sunday – 10 A.M. to 10 P.M.
We work 365 days a year because suicide doesn’t
see a holiday.