This document describes an icyhot promotion success story in Beirut, Lebanon. The promoter implemented a strategy to target 4 pharmacies per week to introduce icyhot, focusing on knowledge sharing, persuasive selling skills, and positive first impressions. Within two months, icyhot was available in 16 of 38 pharmacies (42%) and became the top selling product. The impact was continuous requests when out of stock, pharmacist suggestions for promotion materials, and positive customer perceptions of other products from the same company.