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Striking a Critical Balance

  IT Strategic Framing Session
           March 2008
The Critical Continuum
                “Glocalized”


                   Paid        Proprietary




                                    Closed
    Open




Public Domain      Free


           Collaborative Context
Common vis-à-vis Differentiated Value
                       “Glocalized”


                           Paid          Proprietary
                              Differentiated
                                  Value




                                               Closed
           Open




                  Common
                   Value

       Public Domain       Free


                   Collaborative Context
Bringing Technology to the Customer’s Business

                                  “Glocalized”
                       Developments
                                      Paid
          Technology
                                                 Proprietary




                                                      Closed
                                                      Closed
                       Open
                       Open




                                                               Value Interests
          Public Domain               Free
                                             Customers’
                              Collaborative Context
Our Value-Add: Integration and Modeling
                                 “Glocalized”
                     Developments
                                     Paid
        Technology
                        Integrated                 Proprietary
                         Modules




                                                        Closed
                     Open




                                                                 Value Interests
                                                Solutions
        Public Domain                           Modeling
                                     Free
                                            Customers’
                            Collaborative Context
Delivering Value to Meet the Customer’s Interests

                                                                 ASSETS
                                                   What the Customer Owns to Meet Interests



            PRACTICES
   How the Customer Meets Interests




                Integrated                 Solutions              Integrated
                 Modules                   Modeling               Solutions

“Becoming the Integrative Agent:
                                                            “Solution Paid for by
       Proving the Pieces
                                                              Increased Value”
    Fit and Work Together”

                PORTFOLIO
   Where the Customer’s Interests Are Focused


The Company That “Owns” the Triangle, Owns the Customer’s Buying Decision
The Value-Add Space Where IT Plays…

Includes Source Code                                        No Source Code Included
 Charge for Software                Paid                      Charge for Software
                                                        Proprietary
                   Practices           Differentiated
                                           Value           Assets




               Open                                         Closed



                           Common
                            Value

                    Public Domain
                                             Portfolio
 Source Code Included               Free                    No Source Code Included
No Charge for Software                                       No Charge for Software


        …And Where the Customer Is Won or Lost!
Framing Next Steps
• You must be the change you wish to
  see in the world. – Mahatma Gandhi
• If you want to build change, you have
  to start everywhere at once. – Margaret
 Mead

• The definition of insanity is doing the
  same thing over and over again and
  expecting different results. – Albert
 Einstein

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Striking a Critical Balance

  • 1. Striking a Critical Balance IT Strategic Framing Session March 2008
  • 2. The Critical Continuum “Glocalized” Paid Proprietary Closed Open Public Domain Free Collaborative Context
  • 3. Common vis-à-vis Differentiated Value “Glocalized” Paid Proprietary Differentiated Value Closed Open Common Value Public Domain Free Collaborative Context
  • 4. Bringing Technology to the Customer’s Business “Glocalized” Developments Paid Technology Proprietary Closed Closed Open Open Value Interests Public Domain Free Customers’ Collaborative Context
  • 5. Our Value-Add: Integration and Modeling “Glocalized” Developments Paid Technology Integrated Proprietary Modules Closed Open Value Interests Solutions Public Domain Modeling Free Customers’ Collaborative Context
  • 6. Delivering Value to Meet the Customer’s Interests ASSETS What the Customer Owns to Meet Interests PRACTICES How the Customer Meets Interests Integrated Solutions Integrated Modules Modeling Solutions “Becoming the Integrative Agent: “Solution Paid for by Proving the Pieces Increased Value” Fit and Work Together” PORTFOLIO Where the Customer’s Interests Are Focused The Company That “Owns” the Triangle, Owns the Customer’s Buying Decision
  • 7. The Value-Add Space Where IT Plays… Includes Source Code No Source Code Included Charge for Software Paid Charge for Software Proprietary Practices Differentiated Value Assets Open Closed Common Value Public Domain Portfolio Source Code Included Free No Source Code Included No Charge for Software No Charge for Software …And Where the Customer Is Won or Lost!
  • 8. Framing Next Steps • You must be the change you wish to see in the world. – Mahatma Gandhi • If you want to build change, you have to start everywhere at once. – Margaret Mead • The definition of insanity is doing the same thing over and over again and expecting different results. – Albert Einstein