Stream your monitoring

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Stanislav Osipov discusses tools and techniques for monitoring systems and services. He recommends classifying problems as datacenter failures, connectivity failures, or human errors. Most failures can be attributed to connectivity issues or human errors. He suggests using tools like Zabbix, New Relic, and custom scripts to monitor at the system, component, and service levels. Channels for alerts should include phone, email, mobile apps, and chat platforms. Escalation policies with time delays should notify appropriate on-call teams for different severity levels. Monitoring deployments, incidents, and uptime with CI/CD can help improve systems and services over time.

Internet

Uptime Day #1
Stream your monitoring
Stanislav Osipov
2017.04.08

Stanislav Osipov
• DevOps Architect at ECommPay
• Sr. DevOps Engineer at CityAds Media
• CISO & CIO at Payler, Runet Award 2014
• H. SysOps Engineer at Mainpeople Worldwide
• Sr. Deployment Engineer & Project Manager at Mirantis IT
• Sr. DevOps at Undev (Digital October)
• … and 10 more companies …

Topics
• Context
• Global problem statistics
• Tools
• 3 metric layers for Zabbix
• Channels
• Escalations
• Additional sources
• Receive it together
• Help to your managers

Online advertising industry
CPA, RTB, etc.
•A lot of traffic
•A lot of buzz and big data
•A lot of short-term initiatives
•A lot of IT support

Online advertising industry
CPA, RTB, etc.
•A lot of madness & fuckups
•A lot of
fun & lulz!

Classify problems
1. Datacenter failures
2. Connectivity failures
3. /dev/hands

ENISA Annual Incident Report 2015
(issued on October 05, 2016)
https://www.enisa.europa.eu/topics/incident-reporting/for-telcos/annual-reports

98,9 Connectivity failures
Datacenter failures
Failures overhead
/dev/hands
Problems distribution
1. Datacenter failures
2. Connectivity failures
3. /dev/hands
– up to 99% of failures

Tools
External:
•New Relic Synthetics
•Pingdom
Internal:
•Zabbix
•Munin
•New Relic APM (runtime context)
•собственные скрипты

Concept of 3 layers for Zabbix
• Base/System: OS metrics
- Disk space, RAM, CPU, LA, net
• Components: Daemon metrics
- Nginx, PHP-FPM, memcached, MySQL, PgSQL, etc.
• Advanced: Services & Apps metrics, DBA metrics, etc
- Money earned ;-)

Group or tag hosts in Zabbix
• By envs: Production, Staging, Testing, Development
• By datacenters or locations
• By VM guest type
• By operating systems ot type
• By projects, services & components
• By teams & ppl, if you cannot override the chaos

Channels
• Call/SMS
• E-mail
• New Relic mobile
• Slack
• Telegram

Channels
• Call/SMS
• E-mail
• New Relic mobile app
• Slack
• Telegram
• … and screens!

Escalations – Production only
• >= HIGH: Notify Ops on duty – All channels, incl. SMS
• >=CRITICAL: notify all Ops,
add +15 mins delay before if not work hours (all channels)
• 1 hour & >=CRITICAL: notify Ops management (any way, any time, all channels)
• >= HIGH: Notify SDEs on daylight time – All channels
• >= CRITICAL: notify SD TL of the affected system, add +15 mins delay before if
not work hours (all channels)
• = DISASTER: Notify IT top management & SD Team of the affected
systems,
add +5 mins delay if not work hours

What more?
New Relic Alerts on top of New Relic APM:
• Detect % of fatal errors in code runtime. Create NR Alerts
Policy: “If count is more than threshold”. If so, NR Alerts sends
e-mail to bugs@company.tld or what you enter.
• E-mail must trigger a “Bug on the production” ticket to IT
support.
• IT support assigns the ticket to the appropriate responsible
team.
• Every a such ticket must decrease KPI of the responsible team.
• PROFIT: nobody wants bugs on production!

What more?
Should Ops know about the deployments?

What more?
Should Ops know about the deployments?
• Add Jenkins jobs (about production deployments)
hook notifications to IMs (Slack, Telegram, etc)
• Add Pingdom bot to IMs
• Add New Relic Synthetics notifications to IMs
• Add anything else happens in your SD & IT …

Stream this.
One stream chat per IM.
For everything.

Implement CI/CD and monitor the uptime
PROFIT: Uptime with observable result.

Questions?
Stanislav S. Osipov
oss+uptime@gkos.name
Thanks!

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原版办【微信号:95270640】【新西兰林肯大学毕业证(Lincoln毕业证书)】【微信号:95270640】《成绩单、外壳、雅思、offer、真实留信官方学历认证（永久存档/真实可查）》采用学校原版纸张、特殊工艺完全按照原版一比一制作（包括：隐形水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠，文字图案浮雕，激光镭射，紫外荧光，温感，复印防伪）行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备，十五年致力于帮助留学生解决难题，业务范围有加拿大、英国、澳洲、韩国、美国、新加坡，新西兰等学历材料，包您满意。【我们承诺采用的是学校原版纸张（纸质、底色、纹路）我们拥有全套进口原装设备，特殊工艺都是采用不同机器制作，仿真度基本可以达到100%，所有工艺效果都可提前给客户展示，不满意可以根据客户要求进行调整，直到满意为止！】【业务选择办理准则】一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【微信号95270640】文凭即可二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【微信号95270640】即可三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才留信网服务项目： 1、留学生专业人才库服务（留信分析） 2、国（境）学习人员提供就业推荐信服务 3、留学人员区块链存储服务【关于价格问题（保证一手价格）】我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子我给客户的都是第一手的代理价格，因为我想坦诚对待大家不想跟大家在价格方面浪费时间对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。选择实体注册公司办理，更放心，更安全！我们的承诺：客户在留信官方认证查询网站查询到认证通过结果后付款，不成功不收费！

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怎么办理(umiami毕业证书)美国迈阿密大学毕业证文凭证书实拍图原版一模一样

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原版定制【微信:bwp0011】《(umiami毕业证书)美国迈阿密大学毕业证文凭证书》【微信:bwp0011】成绩单、雅思、外壳、留信学历认证永久存档查询，采用学校原版纸张、特殊工艺完全按照原版一比一制作（包括：隐形水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠，文字图案浮雕，激光镭射，紫外荧光，温感，复印防伪）行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备，十五年致力于帮助留学生解决难题，业务范围有加拿大、英国、澳洲、韩国、美国、新加坡，新西兰等学历材料，包您满意。【业务选择办理准则】一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【微信bwp0011】文凭即可二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【微信bwp0011】即可三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才【关于价格问题（保证一手价格）】我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子我给客户的都是第一手的代理价格，因为我想坦诚对待大家不想跟大家在价格方面浪费时间对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。

一比一原版(USYD毕业证)悉尼大学毕业证如何办理

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USYD硕士毕业证成绩单【微信95270640】《如何办理悉尼大学毕业证认证》【办证Q微信95270640】《悉尼大学文凭毕业证制作》《USYD学历学位证书哪里买》办理悉尼大学学位证书扫描件、办理悉尼大学雅思证书！国际留学归国服务中心《如何办悉尼大学毕业证认证》《USYD学位证书扫描件哪里买》实体公司，注册经营，行业标杆，精益求精！如果您是以下情况，我们都能竭诚为您解决实际问题：【公司采用定金+余款的付款流程，以最大化保障您的利益，让您放心无忧】 1、在校期间，因各种原因未能顺利毕业，拿不到官方毕业证+微信95270640 2、面对父母的压力，希望尽快拿到悉尼大学悉尼大学毕业证offer； 3、不清楚流程以及材料该如何准备悉尼大学悉尼大学毕业证offer； 4、回国时间很长，忘记办理； 5、回国马上就要找工作，办给用人单位看； 6、企事业单位必须要求办理的；面向美国乔治城大学毕业留学生提供以下服务: 【★悉尼大学悉尼大学毕业证offer毕业证、成绩单等全套材料，从防伪到印刷，从水印到钢印烫金，与学校100%相同】【★真实使馆认证（留学人员回国证明），使馆存档可通过大使馆查询确认】【★真实教育部认证，教育部存档，教育部留服网站可查】【★真实留信认证，留信网入库存档，可查悉尼大学悉尼大学毕业证offer】我们从事工作十余年的有着丰富经验的业务顾问，熟悉海外各国大学的学制及教育体系，并且以挂科生解决毕业材料不全问题为基础，为客户量身定制1对1方案，未能毕业的回国留学生成功搭建回国顺利发展所需的桥梁。我们一直努力以高品质的教育为起点，以诚信、专业、高效、创新作为一切的行动宗旨，始终把“诚信为主、质量为本、客户第一”作为我们全部工作的出发点和归宿点。同时为海内外留学生提供大学毕业证购买、补办成绩单及各类分数修改等服务；归国认证方面，提供《留信网入库》申请、《国外学历学位认证》申请以及真实学籍办理等服务，帮助众多莘莘学子实现了一个又一个梦想。专业服务，请勿犹豫联系我如果您真实毕业回国，对于学历认证无从下手，请联系我，我们免费帮您递交诚招代理：本公司诚聘当地代理人员，如果你有业余时间，或者你有同学朋友需要，有兴趣就请联系我你赢我赢，共创双赢你做代理，可以帮助悉尼大学同学朋友你做代理，可以拯救悉尼大学失足青年你做代理，可以挽救悉尼大学一个个人才你做代理，你将是别人人生悉尼大学的转折点你做代理，可以改变自己，改变他人，给他人和自己一个机会过暑假的小学生快乐的日子总是过得飞快山娃尚未完全认清那几位小朋友时他们却一个接一个地回家了山娃这时才恍然发现二个月的暑假已转到了尽头他的城市生活也将划上一个不很圆满的句号了值得庆幸的是山娃早记下了他们的学校和联系方式说也奇怪在山娃离城的头一天父亲居然请假陪山娃耍了一天那一天父亲陪着山娃辗转长隆水上乐园疯了一整天水上漂流高空冲浪看大马戏大凡里面有的父亲都带着他去疯一把山娃算了算这一次足足花了老爸元很

Integrating Physical and Cybersecurity to Lower Risks in Healthcare!

Alec Kassir cozmozone

办理新西兰奥克兰大学毕业证学位证书范本原版一模一样

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原版一模一样【微信：741003700 】【新西兰奥克兰大学毕业证学位证书】【微信：741003700 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原海外各大学 Bachelor Diploma degree, Master Degree Diploma 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700 留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才

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Stream your monitoring

1. Uptime Day #1 Stream your monitoring Stanislav Osipov 2017.04.08

2. Stanislav Osipov • DevOps Architect at ECommPay • Sr. DevOps Engineer at CityAds Media • CISO & CIO at Payler, Runet Award 2014 • H. SysOps Engineer at Mainpeople Worldwide • Sr. Deployment Engineer & Project Manager at Mirantis IT • Sr. DevOps at Undev (Digital October) • … and 10 more companies …

3. Topics • Context • Global problem statistics • Tools • 3 metric layers for Zabbix • Channels • Escalations • Additional sources • Receive it together • Help to your managers

4. Online advertising industry CPA, RTB, etc. •A lot of traffic •A lot of buzz and big data •A lot of short-term initiatives •A lot of IT support

5. Online advertising industry CPA, RTB, etc. •A lot of madness & fuckups •A lot of fun & lulz!

6. Classify problems 1. Datacenter failures 2. Connectivity failures 3. /dev/hands

7. ENISA Annual Incident Report 2015 (issued on October 05, 2016) https://www.enisa.europa.eu/topics/incident-reporting/for-telcos/annual-reports

8. 98,9 Connectivity failures Datacenter failures Failures overhead /dev/hands Problems distribution 1. Datacenter failures 2. Connectivity failures 3. /dev/hands – up to 99% of failures

9. Tools External: •New Relic Synthetics •Pingdom Internal: •Zabbix •Munin •New Relic APM (runtime context) •собственные скрипты

10. Concept of 3 layers for Zabbix • Base/System: OS metrics - Disk space, RAM, CPU, LA, net • Components: Daemon metrics - Nginx, PHP-FPM, memcached, MySQL, PgSQL, etc. • Advanced: Services & Apps metrics, DBA metrics, etc - Money earned ;-)

11. Group or tag hosts in Zabbix • By envs: Production, Staging, Testing, Development • By datacenters or locations • By VM guest type • By operating systems ot type • By projects, services & components • By teams & ppl, if you cannot override the chaos

12. Channels • Call/SMS • E-mail • New Relic mobile • Slack • Telegram

13. Channels • Call/SMS • E-mail • New Relic mobile app • Slack • Telegram • … and screens!

14. Escalations – Production only • >= HIGH: Notify Ops on duty – All channels, incl. SMS • >=CRITICAL: notify all Ops, add +15 mins delay before if not work hours (all channels) • 1 hour & >=CRITICAL: notify Ops management (any way, any time, all channels) • >= HIGH: Notify SDEs on daylight time – All channels • >= CRITICAL: notify SD TL of the affected system, add +15 mins delay before if not work hours (all channels) • = DISASTER: Notify IT top management & SD Team of the affected systems, add +5 mins delay if not work hours

15. What more? New Relic Alerts on top of New Relic APM: • Detect % of fatal errors in code runtime. Create NR Alerts Policy: “If count is more than threshold”. If so, NR Alerts sends e-mail to bugs@company.tld or what you enter. • E-mail must trigger a “Bug on the production” ticket to IT support. • IT support assigns the ticket to the appropriate responsible team. • Every a such ticket must decrease KPI of the responsible team. • PROFIT: nobody wants bugs on production!

16. What more? Should Ops know about the deployments?

17. What more? Should Ops know about the deployments? • Add Jenkins jobs (about production deployments) hook notifications to IMs (Slack, Telegram, etc) • Add Pingdom bot to IMs • Add New Relic Synthetics notifications to IMs • Add anything else happens in your SD & IT …

18. Too many chats!!!

19. Stream this. One stream chat per IM. For everything.

20. Stream the monitoring

21. Help to your manager bonus track

22. Incident management

23. Custom report for Zabbix

24. Count incidents and stats every month

25. Implement CI/CD and monitor the uptime PROFIT: Uptime with observable result.

26. Questions? Stanislav S. Osipov oss+uptime@gkos.name Thanks!