Strategic performance management is a systematic approach to managing an organization's performance to achieve long-term objectives and goals. It involves processes, methodologies, and tools used to plan, monitor, measure, and improve performance aligned with strategic priorities. The Balanced Scorecard framework translates vision and strategy into objectives and measures across financial, customer, internal processes, and learning/growth perspectives. Change management refers to systematically planning, implementing, and controlling changes to ensure effective implementation and intended outcomes.

1. STRATEGIC PERFORMANCE
MANAGEMENT

2. WHAT IS STRATEGIC PERFORMANCE
MANAGEMENT?
Strategic performance management is a systematic
approach to managing an organization's performance to
achieve its long-term objectives and goals. It involves the
processes, methodologies, and tools used to plan,
monitor, measure, and improve an organization's
performance in alignment with its strategic priorities.

3. ALIGNING WITH BUSINESS STRATEGY
Aligning with business strategy involves ensuring
that all aspects of an organization, including its
goals, processes, resources, and culture, are
directed towards supporting and achieving the
overarching strategic objectives of the business.

4. HERE ARE SOME KEY WAYS IN WHICH BUSINESSES CAN
ALIGN THEIR ACTIVITIES WITH THEIR STRATEGIC
DIRECTION:
1. Clear Communication:.
2. Set SMART Goals:
3. Performance Measurement and Monitoring:
4. Resource Allocation:
5. Decision Making:
6. Organizational Structure and Culture:
7. Continuous Improvement:
8. Stakeholder Engagement:

5. BALANCED SCORECARD APPROACH
The Balanced Scorecard is a strategic performance
management framework that helps organizations translate
their vision and strategy into actionable objectives and
measures. It provides a balanced view of organizational
performance by incorporating financial and non-financial
measures across four key perspectives: financial,
customer, internal processes, and learning and growth.

6. HERE'S AN OVERVIEW OF EACH PERSPECTIVE AND
HOW THEY CONTRIBUTE TO THE BALANCED
SCORECARD APPROACH:
1. Financial Perspective:
2. Customer Perspective:.
3. Internal Processes Perspective:
4. Learning and Growth Perspective:

7. CHANGE MANAGEMENT
• Change management refers to the process of planning,
implementing, and controlling changes within an organization in
a systematic and structured manner. It involves managing the
people, processes, culture, and technology involved in a change
initiative to ensure that it is effectively implemented and
achieves its intended outcomes. Change management is
essential for organizations seeking to adapt to new
circumstances, improve performance, implement new strategies,
technologies, or systems, or respond to external factors such as
market shifts or regulatory changes.

8. HERE ARE THE KEY COMPONENTS OF CHANGE
MANAGEMENT:
1. Assessment and Planning
2. Stakeholder Engagement
3. Communication and Education
4. Change Implementation
5. Monitoring and Evaluation
6. Sustainment and Institutionalization