Stop Hiring DevOps Experts and Start Growing Them by Jez Humble

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DevOps is the latest big trend in hiring, everybody is talking about DevOps, and everybody wants them. Here's the confusing part, there's no such thing as DevOp. What you're actually looking for is a developer with some experience and knowledge as a system administrator, or possibly a system administrator with some experience and knowledge as a programmer.

Technology Business

stop hiring devops experts
(and start growing them)

@jezhumble
continuous delivery nyc
16 january 2014

hiring a devop
http://gun.io/blog/how-to-hire-devops/

devops

http://www.slideshare.net/jallspaw/10-deploys-per-day-dev-and-ops-cooperation-at-ﬂickr

“the game has changed”

Andrew Shafer | @littleidea | “There Is No Talent Shortage” | http://slidesha.re/14TV4fd

but what is the game?
“I’ll tell you EXACTLY what devops means.
Devops means giving a shit about your job enough
to not pass the buck. Devops means giving a shit
about your job enough to want to learn all the parts
and not just your little world.
Developers need to understand infrastructure.
Operations people need to understand code. People
need to fucking work with each other and not just
occupy space next to each other.”
John Vincent | @lusis | http://bit.ly/12DkRhf

you can’t just hire in cultural change

http://www.cutestpaw.com/images/one-of-these-things-is-not-like-the-other/

innovation culture
we grow systems and knowledge
trust
experimentation / improvisation
safe to fail
how well do we cultivate knowledge?

not very eﬀective
training
buying tools
creating a “devops team”
hiring people

resilient

http://www.ﬂickr.com/photos/scjody/4628723629/

antifragile
"We acquire the strength we have overcome."
-- Ralph Waldo Emerson, The Conduct of Life
!

“From life's school of war: what does not kill me
makes me stronger.”
-- Friedrich Nietzsche, Twilight of the Idols

high trust culture

Westrum, “A Typology of Organizational Cultures”, Qual Saf Health Care 2004; 13 (Suppl II):ii22-ii27

retrospective prime directive
“Regardless of what we discover, we
understand and truly believe that
everyone did the best job they could,
given what they knew at the time, their
skills and abilities, the resources
available, and the situation at hand.”
-- Norm Kerth

Dan Milstein | @danmil

http://www.slideshare.net/danmil30/how-to-run-a-postmortem-with-humans-not-robots-velocity-2013

organizational change?

http://www.flickr.com/photos/rob_swystun/8098060445/

improvement kata
What is the target condition? (The challenge)
What is the actual condition now?
What obstacles are preventing you from reaching it?
which one are you addressing now?
What is your next step? (Start of PDCA cycle)
When can we go and see what we learned from
taking that step?

jesse’s rule

“don’t ﬁght
stupid,
make more
awesome”
Jesse Robbins, Co-founder, Opscode @jesserobbins

what does devops mean?
“when confronted with the question, ‘Are you a
DevOps?’ I answered the only way I knew how.
Someone was asking me not whether I was qualified
to fill a role, but whether I believed in a movement.
Whether flow was of the utmost importance.
Whether communication was more important than
silos. ‘Of course not, are you an Agile?’”

Dave Mangot | @davemangot | http://bit.ly/16YHqu3

takeaways
devops is a mindset, not a tool or a team or a role
innovation is in your culture, not a product
innovation culture doesn’t punish failure
you can’t innovate with command and control
go forth and make awesome!

resources
DLOQ: http://www.partnersforlearning.com/questions2.asp
Sahota, An Agile Adoption and Transformation Survival Guide http://www.infoq.com/
minibooks/agile-adoption-transformation
Game Days: http://queue.acm.org/detail.cfm?id=2371297
Google DiRT: http://queue.acm.org/detail.cfm?id=2371516
Netflix culture: http://slideshare.net/reed2001/culture-1798664
BOOKS
Schneider, The Reengineering Alternative
Kotter, Leading Change
Taleb, Antifragile

questions
@jezhumble | jez@thoughtworks.com
http://continuousdelivery.com/
!

ThoughtWorks is hiring! (ironically)
http://join.thoughtworks.com/
!

Australia | Brazil | Canada | China
Germany | India | Singapore | South Africa
Uganda | UK | USA

© 2014 ThoughtWorks, Inc.

Pre-order my new book!

http://amzn.to/1f7UkbV

(As presented at Agile Testing Days, October 2013, Potsdam DE) Two years ago, I looked back at over a decade of progress in the community of Agile software development practitioners. I talked about some alarming trends in our attitudes, our practices and what we teach, but also described the ways in which I believe we’d really advanced the art of software development. Now, I explore a more interesting question: Where do we go from here? Those alarming trends haven’t all gone away. In fact, some have got worse, and I want to highlight some of things that I think we really need to stop before they destroy all the credibility we’ve built. Of course, the picture is not bleak: we’ve helped make software development better for so many people, and I’ll talk about where I’d like us to focus our considerable energy to help make the coming decade even better for our field and the lives of our colleagues.

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Stop Hiring DevOps Experts and Start Growing Them by Jez Humble

1. stop hiring devops experts (and start growing them) @jezhumble continuous delivery nyc 16 january 2014

2. hiring a devop http://gun.io/blog/how-to-hire-devops/

3. devops http://www.slideshare.net/jallspaw/10-deploys-per-day-dev-and-ops-cooperation-at-ﬂickr

4. “the game has changed” Andrew Shafer | @littleidea | “There Is No Talent Shortage” | http://slidesha.re/14TV4fd

5. but what is the game? “I’ll tell you EXACTLY what devops means. Devops means giving a shit about your job enough to not pass the buck. Devops means giving a shit about your job enough to want to learn all the parts and not just your little world. Developers need to understand infrastructure. Operations people need to understand code. People need to fucking work with each other and not just occupy space next to each other.” John Vincent | @lusis | http://bit.ly/12DkRhf

6. you can’t just hire in cultural change http://www.cutestpaw.com/images/one-of-these-things-is-not-like-the-other/

7. innovation culture we grow systems and knowledge trust experimentation / improvisation safe to fail how well do we cultivate knowledge?

8. not very eﬀective training buying tools creating a “devops team” hiring people

9. fragile

10. resilient http://www.ﬂickr.com/photos/scjody/4628723629/

11. antifragile

12. antifragile "We acquire the strength we have overcome." -- Ralph Waldo Emerson, The Conduct of Life ! “From life's school of war: what does not kill me makes me stronger.” -- Friedrich Nietzsche, Twilight of the Idols

13. high trust culture Westrum, “A Typology of Organizational Cultures”, Qual Saf Health Care 2004; 13 (Suppl II):ii22-ii27

14. cynefin -- Dave Snowden

15. retrospective prime directive “Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.” -- Norm Kerth

16. Dan Milstein | @danmil http://www.slideshare.net/danmil30/how-to-run-a-postmortem-with-humans-not-robots-velocity-2013

17. game days

18. simian army http://diannemarsh.com

19. organizational change? http://www.flickr.com/photos/rob_swystun/8098060445/

20. improvement kata

21. improvement kata What is the target condition? (The challenge) What is the actual condition now? What obstacles are preventing you from reaching it? which one are you addressing now? What is your next step? (Start of PDCA cycle) When can we go and see what we learned from taking that step?

22. improvement kata

23. jesse’s rule “don’t ﬁght stupid, make more awesome” Jesse Robbins, Co-founder, Opscode @jesserobbins

24. what does devops mean? “when confronted with the question, ‘Are you a DevOps?’ I answered the only way I knew how. Someone was asking me not whether I was qualified to fill a role, but whether I believed in a movement. Whether flow was of the utmost importance. Whether communication was more important than silos. ‘Of course not, are you an Agile?’” Dave Mangot | @davemangot | http://bit.ly/16YHqu3

25. takeaways devops is a mindset, not a tool or a team or a role innovation is in your culture, not a product innovation culture doesn’t punish failure you can’t innovate with command and control go forth and make awesome!

26. resources DLOQ: http://www.partnersforlearning.com/questions2.asp Sahota, An Agile Adoption and Transformation Survival Guide http://www.infoq.com/ minibooks/agile-adoption-transformation Game Days: http://queue.acm.org/detail.cfm?id=2371297 Google DiRT: http://queue.acm.org/detail.cfm?id=2371516 Netflix culture: http://slideshare.net/reed2001/culture-1798664 BOOKS Schneider, The Reengineering Alternative Kotter, Leading Change Taleb, Antifragile

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