This resume is for J. Steven Fallon, an operations/sales executive with over 30 years of experience leading manufacturing and distribution facilities. He has a proven track record of improving business performance through cost reductions, process improvements, and safety initiatives. His core strengths include facility optimization, ERP system selection and implementation, and relationship building.
I have extensive experience in Operations Management, Organizational change, Performance management and Business Development. I am a strategic Leader and believe in proactively contributing to the development and accomplishment of the overall Organizations Business Plans and Objectives
Resume of Rich Marshall a multi-lingual, strategic global supply chain and operations leader with a proven record of success leading teams and mentoring potential leaders, to deliver high levels of customer satisfaction and bottom line results in customer centric organizations. I have a solid track record of success conducting operations turnarounds in manufacturing and distribution business units to alleviate business crisis and customer service failures, as well as accelerating value creation through the reduction of working capital. An extensive international background that includes multi-country expatriate experience provides me with a unique global business perspective. Highly skilled at working within diverse cultures and across multiple functions to build relationships and influence my business partners to embrace changes that benefit the customer as well as the organization, I simplify the complex to deliver operational excellence. Along with experience leading multi-site manufacturing and distribution operations, I have an MBA, speak German, Spanish, French and Italian, live in the Indianapolis metro area and I am available for extensive travel.
1. J. STEVEN FALLON
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SUMMARY
An Operation/Sales executive who has excelled in demonstrating P&L leadership experience in distribution, light-
manufacturing, and environmental services industries, in both union and non-union environments. Demonstrated skills as a
quality-driven, strategic leader, who has championed cross-training, inter-departmental communication and team
empowerment to facilitate process and performance improvements resulting in top line growth, reduced operational costs,
increased efficiencies, safety performance improvement/excellence and bottom-line improvement, in each industry.
Facility re-location
Distribution & Manufacturing facility & work-flow
re-engineering
ERP/WMS search, selection & implementation
leadership
Local acquisition process leadership
Multi-site leadership
Government relationship building
Route optimization
Consultative sales management
Inbound container, national LTL and parcel package
rate negotiations
Multi-channel distribution processing
Union and Non-union management
PROFESSIONAL EXPERIENCE
CREATIVE CO-OP, MEMPHIS,TN
Vice President of Operations 2013-2016
Direct operational leadership of managers and supervisors in Warehousing, Inventory Control, IT, and Inbound and
Outbound Logistics for this 540,000 sqft import/reprocessing/distribution facility with over 7,000 active SKUs, shipping over
$90M to over 10,000 customers, nationwide for this home décor importer/distributor.
Reduced distribution costs by $600K, 2015 vs 2014, through labor and process improvements.
Increased shipments by 45% 2015 vs 2013.
Demonstrated storage capacity increase of 40% with double-deep, high racking.
Lead a company team to search and select a new ERP/WMS system. Coordinated four member core team of myself,
two owners and IT director, along with a 10 member, subject-matter-expert team, to review and select the chosen
system. Successful implementation achieved 12/7/2015.
REPUBLIC SERVICES,LITTLE ROCK, AR
General Manager 2007-2013
Hired to improve overall performance of a historically underachieving business unit that included commercial, industrial, and
residential waste removal, recycling routes, and a landfill.
Strategically implemented cost reduction initiatives, streamlined route efficiencies and improved maintenance
performance, increasing operating income from 22% to 34% in three years, a $1M improvement.
Drove division safety improvement through the cultivation of a productive, safety-conscious culture and the inclusion
of key safety goals in union contracts.
Coordinated the successful purchase of a local municipal landfill with a total investment of $12M.
Worked with Operations Management in reducing headcount, resulting in a 13% improvement
Performance recognized with the 2010 Outperformer Award.
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PROFESSIONAL EXPERIENCE (CONT)
VINTAGE VERANDAH, WEST MEMPHIS,AR
Director of Operations 2000-2007
Entrusted to provide leadership for a 350,000 sq. ft. importing, distribution and manufacturing facility, from production,
inventory, distribution and maintenance to logistics and environmental safety.
Lead the process to reconfigure the facility to move from a 75% manufacturing based operation to an 80%
import/distribution facility.
Selected and oversaw a 7-member team in researching, purchasing and implementation of a $1.2M ERP/WMS system
with RF application and production module, saving $1.3M within the first 3 years.
Facilitated improvements in manufacturing and distribution production capacity and efficiency; boosting productivity
by 30%, reducing labor costs by 50% and decreasing recordable incidents.
Skillfully developed quality-based and profit-driven production strategies to direct production and assembly
operations for over 850 SKU's and distribution of over 3500 SKU’s; guided a Facility and Process Redesign Project
increasing capacity by 100%.
Spearheaded a 25% ($1M) inventory reduction while achieving a fill rate of 93%.
Negotiated inbound container contracts and national LTL and parcel shipping contracts, resulting in 12% LTL rate
reduction
Managed multi-site and contract 3PL storage.
Lead facility to progress from OSHA watch-list to OSHA SHARP status in three years.
GREAT LAKES PAPERCOMPANY,MEMPHIS,TN
General Manager 1988-2000
Directed manufacturing operations, including sales operations, manpower planning, quality control, procedure establishments,
and facility management, for this newly acquired facility
Successfully analyzed manufacturing processes and eliminated unnecessary steps to improve productivity and quality.
Consistently achieved production, timely delivery, and cost objectives; increased annual shipments from $1.5M to
$10M, improved per-man-hour productivity by as much as 80% and reduced scrap from 25% to 2%.
Enforced an OSHA safety compliance environment through employee training programs and quality monitoring
programs.
Performed site-selection and facility layout for 3 facility moves in 12 years.
OTHER RELEVANT EXPERIENCE
SONOCO PRODUCTS COMPANY,NAPERVILLE,IL
Administrative Manager
PROCTER & GAMBLE,AUGUSTA,GA
CS Supervisor, Freight Analyst
EDUCATION
MBA, SOUTHERN ARKANSAS UNIVERSITY,MAGNOLIA, AR (4.0 G.P.A.)
BA in Business Administration, TOWSON UNIVERSITY, BALTIMORE, MD
Concentration in Transportation and Distribution areas of Marketing
CERTIFICATIONS
Lean Six Sigma Certification, VILLANOVA UNIVERSITY