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Steve Dorfman, Driven to Excel for Mechanical Contractors Association of Metropolitan Washington
- 1. "How to Keep Employees Motivated During Tough Economic Times" © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 2. Sarah © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 3. Low pay + uninteresting work = © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 4. May 7, 2012 • Active / Engaged = Motivated • Effective Communication • 1/20th • The 3 Emotional Hot Buttons • Your Employees’ 3 Drives (Motivators) © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 5. 1/20 th “Okay, let me see if I got that… You said, You’re really fumin’ ” Is that correct? “Get…me…a…HUMAN!” 12
- 6. The “Human Factor” • Video Games • Netflix • Internet, E-mail, Text Messaging • Social Media • Pay at the Pump • ATM / Online Banking • SELF Check-Out • In-Vehicle DVD Players / iPods © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 7. Communication Today “The more elaborate our means of communication, the less we communicate.” -Joseph Priestley 1733 - 1804 © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 8. Is money the best motivator? © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 9. Do “Best Companies” also pay the most? Pay Rank “Best” Rank 22 / 27
- 10. “Getting beyond money” Source: 6/09 McKinsey Global Survey of 1,047 executives/managers/employees from a range of sectors
- 11. Daniel H. Pink, Drive © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 12. Motivation Requires Engagement What’s the difference between “Managing” and “Leading?” • Management Compliance • Leadership Engagement © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 13. Autonomy © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 14. Autonomy Feeling: • Self-directed • Control over their time • Control over what they do © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 15. Mastery © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 16. Mastery • Making progress • Honing skills • Getting better • Feeling challenged • Growing / Learning © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 17. Purpose © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 18. Purpose Doing things that: • Are interesting • Matter / Meaningful • Make a contribution • Have a connection to something bigger than ourselves © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 19. Stories (You or an employee) Handouts © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 20. Impact “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” -Maya Angelou 27 © Steve Dorfman • Driven to Excel, Inc.
- 21. What can be done… Acknowledging the: 3 Emotional © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 22. Maggie’s Birthday © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 23. The shift went sideways © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 24. Member Since… © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 25. Know someone like this? © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 26. Retired? © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 27. “The Organizer” © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 28. Friends / Followers / Connections © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 29. 1 Minute = 60 Hours © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 30. “La-la-la-la-la-la-la!” © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 31. “As” & “Bs” “A’s” follow Debra… © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 32. Are You Present? © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 33. Best Practices How to have others feel: © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 34. Active Listening © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 35. Remember & Use Names © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 36. “How do you mean?” © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 37. E-mail Etiquette Answer ALL Questions © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 38. Write Down What People Say © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 39. Share Impact (Rob Donna) © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 40. Under Promise & Over Deliver © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 41. Share success stories © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 42. Recognition (Recognize Progress) © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 43. Get them involved (create = support) Buy-In © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 44. More Brainstorming How else can we have Employees feel smart, important & valued? © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 45. Performance Standards • Yes or No • Create them *together* • Employees rate themselves © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 46. Shortcutting Appreciation (tx) Appreciation vs. Compliment: “I appreciate you for _______” (Try it on your neighbor) © Copyright Driven To Excel, Inc. :: Steve Dorfman
- 47. Thank You Steve Dorfman 202.556.3235 Steve@DrivenToExcel.com www.DrivenToExcel.com © Copyright Driven To Excel, Inc. :: Steve Dorfman