This document discusses dual leadership tactics for elevating AI excellence from HTEC Group. It highlights the company's expertise in areas like healthcare, automotive, and multimedia. It also discusses the importance of a strategic approach to AI governance that includes expertise management, learning systems, and standardized service offerings. Finally, it outlines HTEC's consultative process for cognitive design, data engineering, and continuous solution optimization to ensure responsible and ethical AI.

1. © HTEC Group, 2023
Empowering your digital tomorrow
Evolving Technology
Excellence
Dual Leadership Experience and staying on the
bleeding edge of AI

2. © HTEC Group, 2023
2
Elevating AI Excellence – Dual Leadership Tactics from the Tranches
North America
South America
Europe
Stefan Mršić
Senior Director
Engineering and Delivery
Goran Savić
Director of Technology
Tech Excellence
HTEC Group is a global digital
product company transforming
businesses through end-to-end
services. We help clients use
innovative thinking, human-centered
design, and deep engineering
expertise to create products that
matter.

3. © HTEC Group, 2023.
3
Elevating AI Excellence – Dual Leadership Tactics from the Tranches
Gen AI as an agility test
for companies & products

4. © HTEC Group, 2023.
4
Elevating AI Excellence – Dual Leadership Tactics from the Tranches
IT Leadership
=
Delivery + Tech

5. © HTEC Group, 2023
5
Medical
devices
Medical devices
Expertise Evolution
Elevating AI Excellence – Dual Leadership Tactics from the Tranches
Digital Retail
Commercial electronics
Telemedicine & medical devices
Automotive – edge computing
Content management
Media &
entertainment -
segmentation
Healthcare & life sciences
Transportation & Logistics - routing
Medical devices -maternity
Computer
vision in Green
energy
Automotive
Healthcare &
life sciences
Healthcare –
computer vision
Multimedia
Knowledge & data
management
Healthcare & life sciences
Healthcare & life sciences
FinTech
Healthcare & life sciences
Transportation & Logistics - Maritime
Multimedia
Multimedia
Automotive
TelCo – Operational
efficiency
Multimedia
2024
2014 2018 2021 2022
2015 2016 2017 2019 2020 2023
Automotive
Multimedia
Knowledge & data
management
Manufacturing –
Operational efficiency

6. © HTEC Group, 2023
6
...
Business
Development
Learning
Management
Expertise
Management
AI
R&D
Consultancy
Network
AI Committee
Centers of Excellence
Cluster
Technology
Product Management
...
Elevating AI Excellence – Dual Leadership Tactics from the Tranches
Governance
Cluster
...
Cluster Cluster

7. © HTEC Group, 2023
7
ML has been around for some time,
but Gen AI accelerated the need for a
systemic approach

8. © HTEC Group, 2023
8
AI Governance Maturity Levels
Level of structure, planning and investment
Level 1:
Organic
Foundation Builder Growth Optimizer Market Leader
• Expertise building only through projects
• Ad hoc expertise location within the company
• Ad hoc learning programs
• Semi-standardized AI service offerings
• No bandwidth for tech presales and consultations
• AI leaders' sporadic influence within the company
Level 2:
Tactical
• Short-term planning of expertise acquisition
• Early phase of knowledge topology mapping and
expert search
• Early phase of company learning management
• Standardized AI service offerings and semi-
standardized accelerators and framework
• AI leaders' regular influence within the company and
sporadic external
Stage
Level 3:
Strategic
• Long-term planning of expertise acquisition
• Advanced knowledge topology mapping and
semantic expertise search
• Advanced learning management system
• Modular AI service offerings, up-to-date case study
registry, and big repo of accelerators
• AI leaders' regular influence locally and globally
Elevating AI Excellence – Dual Leadership Tactics from the Tranches

9. © HTEC Group, 2023.
9
STEP 1
Problem assessment
STEP 2
Cognitive design
STEP 3
Secure data onboarding & security
STEP 4
AI/ML model development
STEP 5
Continuous solution optimization
STEP 6
Deployment & scaling
COGNITIVE DESIGN & RESPONSIBLE AI
ACCELERATORS
Analytics
Intelligent
assist
2
1
3
Data
AI/ML
ENGINEERING
DATA
ENGINEERING
DATA
SCIENCE
PRODUCT
DESIGN
Cognitive
Design
CX
SERVICE DESIGN
BUSINESS
DESIGN
Generative AI
Automation &
productivity
Autonomous
systems
Decision
intelligence
Data-driven
innovation
Computer
vision
Knowledge
management
Predictive
analytics
Intelligent
process
automation
Anomaly
detection
AI-powered
security &
compliance
Predictive
maintenance
Iterative AI Ideation & Opportunity Mapping - StepFrame
Throughout our consultative process, we apply Cognitive Design principles and Responsible AI practices to ensure human integrity and ethical guidance
Elevating AI Excellence – Dual Leadership Tactics from the Tranches

10. © HTEC Group, 2023
10
Measure
Topology
as a knowledge
coordinate system
Learning by
Doing
through R&D
and internal tools
development
Competency
Distribution
through verified,
high ROI materials
Expertise
Search
as a knowledge
locator and tech
consulting enabler
Expertise
Publishing
through marketing
and sales team
Plan &
Coordinate
company-wide
AI activities,
closely observing
the market
Accelerated Competency Management
AI Competences Management
Elevating AI Excellence – Dual Leadership Tactics from the Tranches

11. © HTEC Group, 2023
11
Plan
Business
Development
Delivery
Teams
Tech Consulting
Teams
Elevating AI Excellence – Dual Leadership Tactics from the Tranches

12. © HTEC Group, 2023.
12
☓ Not familiar for now
★☆☆☆☆ Informed - basic understanding
★★☆☆☆ Informed - in more detail
★★★☆☆ Practice - created some to learn
★★★★☆ Production - extended existing
★★★★★ Production - created from scratch
★★★★★⁕ Specialist - consultant & educator
Competency Topology
Elevating AI Excellence – Dual Leadership Tactics from the Tranches
★☆☆☆☆
★★☆☆☆
★★★☆☆
★★★★☆
★★★★★
★★★★★⁕
ML Foundations
Frameworks and Libraries
Models
Architecture
Data Management
Cloud
Dev&Prod Infrastructure
Quality and Testing

13. © HTEC Group, 2023.
13
Learning by Doing: R&D / PoC / MVP
Elevating AI Excellence – Dual Leadership Tactics from the Tranches

14. © HTEC Group, 2023
14
AI Projects Are Not Delivered only by AI Engineers
The core team is made up of professionals with richtechnology and domain expertise.
AI Services
30+ AI Engineers
40+ Data Engineers
30+ Solution Architects
150+ Tech Specialists
Data
Scientist
Product
Manager
Solution
Architect
Machine Learning
Engineer
Data
Engineer
Software
Engineer, AI
Prompt
Engineer
Cognitive
Designer
Data Product
Manager

15. © HTEC Group, 2023.
15
Strategic++ Governance
From AI Tools to
AI Agents
AI Tools are moving from simple task execution to advanced
decision-making and problem-solving AI agents.
This evolution marks a paradigm shift in how we leverage
technology, moving from passive tools to proactive partners
that enhance efficiency, innovation, and strategic insights
within our businesses.
Software and Human
Agents Collaboration
Collaboration is not just about coexistence but about mutual
augmentation.
As software agents bring speed, accuracy, and data
processing capabilities, human agents contribute with
creativity, emotional intelligence, and ethical judgment.
Delivery Lead + Tech Lead
+ AI Agent Lead
This triad of human expertise and AI intelligence is
revolutionizing how we approach project management,
technical direction, and organizational growth, fostering a
more efficient, forward-thinking leadership model.
This is an emerging property in IT leadership, giving new
potential to strategic and operational decision-making.

16. © HTEC Group, 2023
Q&A
San Francisco​
535 Mission St, 14th floor​
San Francisco, CA 94105, USA​
Phone: +1 415 490 8175​
Email: office-sf@htecgroup.com​
London
74 Rivington Street EC2A 3AY​
London​
Phone: +44 203 818 5916
Email: office-uk@htecgroup.com
Belgrade
Milutina Milankovica, 7Đ​
Belgrade 11070, Serbia​
Phone: +381 11 228 11 82​
Email: office-bg@htecgroup.com