The document outlines a term paper assignment asking students to: 1) Identify business problems that could be solved with a 360-degree view of customers and the benefits of such a view 2) Develop long-term and short-term strategies to achieve a 360-degree customer view using technologies like RFID, mobility, and big data 3) Analyze the technologies used, propose processes and organizational changes, and address ethical issues related to the strategies and technologies.