Feel free to use my handy guide: (1) to help develop a maintenance plan for your anti-corruption compliance program; (2) as further rationale for allocating corporate resources to your compliance program.
Feedback or suggestions? Write me at:
rich.young@legalkaizen.com
www.legalkaizen.com
http://www.legalkaizen.com/continuous-improvement-of-global-anti-corruption-program/
The Care and Maintenance of a State-of-the-Art Anti-Corruption Compliance Program
1. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
Global Anti-Corruption Program Continuous Improvement
2. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(1) Monitor Potential New Legal Requirements
3. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(2) Use Subscription Services, etc.
4. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(3) Gather Potential Legal Requirements
5. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(4) Filter for Applicability
6. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(5) Filter for RPN
7. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
All things considered, does new
requirement merit change to
compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(6) Filter for Urgency
8. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(7) Closer Evaluation of Reduced Volume
9. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(8) Decide Whether to Revise Program Now
10. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(9) If Not Revising Now, Preserve Work
11. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(10) Revise Program Per New Requirements
12. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(11) Apply to All Phases as Appropriate
13. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(12) People 1st, Process 2nd, Technology 3rd
14. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(13) Document Revised Process
15. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(14) Prepare to Implement Revisions
16. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(15) Roll Out Implementation (test market)
17. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(16) Conduct Routine & Random Audits
18. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(17) Capture Lessons Learned During Audits
19. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(18) Make Kaizen Improvements (not policy or program level)
20. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(19) Preserve Lessons Learned and Kaizen
21. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(20) Add Preserved Know How, “Due Care” to Feedback Loop for Other Requirements
22. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(21) Monitor Industry Groups for Other Potential Requirements
23. Applicability
Filter
Importance
Filter
Urgency
FIlter
Enforcement
proceedings
Legislative
Conventions
Treaties
Local
Foreign
International
Administrative
& Case Law
Political
Shifts
Evaluate
Where: build, buy, transport, warehouse, sell.
Who: subsidiaries, suppliers & customers
When: Current and planned (M&A activity)
Legal Requirements
Revise Now?
Prevention
Detection
Discipline
Risk Prioritization Number (RPN):
Occurrence | Severity | Detection
When new requirement takes effect
and time required to effect change.
Does new requirement necessitate
change to compliance program?
Document
Change
Preserve
People
Process
Technology
Training
Guidance
Communication
Implement
Lessons
Learned
Hotline
Analysis
Contractual
Best
Practices
PFMEA
Other Requirements
“Due Care”
Feedback
- Industry Groups
- Compliance Team
- Business Units
- Audit | Kaizen Team
- Legal Experts
- Compliance Team
- Subscription Services
- Business Units
Kaizen
Develop
Revisions
Audit
Capture
Lessons
Learned
(22) Gather Other Potential Requirements