Stat Support is an outsourced technical support provider located in Salt Lake City, Utah that was formed by industry veterans in Silicon Valley, California. They build dedicated support teams for startups and emerging technology companies based on their specific needs. Stat Support offers comprehensive technical support services including different support levels, maintenance agreements, sales support, and 24/7 coverage through various contact channels and tools.
OMNIA Adjusters Cooperative is a first of its kind industry initiative in Canada to level the playing field for small experienced independent insurance adjusters and offer the P&C Insurance Industry in Canada a reliable and competitive Independent Adjusting option for the adjudication of complex large losses
FieldSalesPro | 7x likely to win your FINSERV OpportunitiesMarketing Team
FieldSalesPro enables field mobility and sales acceleration of financial products. With seamless integration to Salesforce CRM, FieldSalesPro organizes and improves opportunities efficiency during the meeting for faster sales closure.
FieldSalesPro for Financial Services app enables field mobility and sales acceleration of Financial Services products. The app helps the field representatives to be well prepared for the meetings with customers by having a 360-degree view of Customer details. During the meetings, the representatives can have access to the product catalog and also check eligibility for the financial product.
Managing strategic accounts or business units - grows your revenue with existing customers and leading the sales process enables your field sales managers to guide their team through the chain. A typical issue we find includes pursuing the wrong opportunities, missing access to the real decision makers and generic value propositions with no differentiation.
OMNIA Adjusters Cooperative is a first of its kind industry initiative in Canada to level the playing field for small experienced independent insurance adjusters and offer the P&C Insurance Industry in Canada a reliable and competitive Independent Adjusting option for the adjudication of complex large losses
FieldSalesPro | 7x likely to win your FINSERV OpportunitiesMarketing Team
FieldSalesPro enables field mobility and sales acceleration of financial products. With seamless integration to Salesforce CRM, FieldSalesPro organizes and improves opportunities efficiency during the meeting for faster sales closure.
FieldSalesPro for Financial Services app enables field mobility and sales acceleration of Financial Services products. The app helps the field representatives to be well prepared for the meetings with customers by having a 360-degree view of Customer details. During the meetings, the representatives can have access to the product catalog and also check eligibility for the financial product.
Managing strategic accounts or business units - grows your revenue with existing customers and leading the sales process enables your field sales managers to guide their team through the chain. A typical issue we find includes pursuing the wrong opportunities, missing access to the real decision makers and generic value propositions with no differentiation.
Flightcase provides one of the best Outsourcing services with world class quality driven process. We help our clients leverage outsourcing services to improve their business performance.
The Auxis Family is rapidly growing and we have over 200 open positions between Costa Rica, Colombia, United States and more!
Watching this recap, you will have the opportunity to gain insight into our different departments and career opportunities, and learn more about our core values and what you can expect from Auxis’ unique culture.
Shift Ahead- Your IT Resource Partner for NOC, Helpdesk, Telecom Infra, Remot...rajeebghosh
Shift Ahead is A Managed / IT Services / Staffing Solutions Provider with over a decade experience managing staffing resources for its clients who need extended office with competent flexible staffing which makes a business difference
Company backed by experience
Pioneering Management of US / European based Helpdesk / NOC/Monitoring Support services first time in India way back in 2006-07.
#NetworkOperations #CustomerService #TechnicalSupport #Cloud/Data Services
#ITInfraSupport #Analytics #EnterpriseRedev #WhiteLabel
Flightcase provides one of the best Outsourcing services with world class quality driven process. We help our clients leverage outsourcing services to improve their business performance.
The Auxis Family is rapidly growing and we have over 200 open positions between Costa Rica, Colombia, United States and more!
Watching this recap, you will have the opportunity to gain insight into our different departments and career opportunities, and learn more about our core values and what you can expect from Auxis’ unique culture.
Shift Ahead- Your IT Resource Partner for NOC, Helpdesk, Telecom Infra, Remot...rajeebghosh
Shift Ahead is A Managed / IT Services / Staffing Solutions Provider with over a decade experience managing staffing resources for its clients who need extended office with competent flexible staffing which makes a business difference
Company backed by experience
Pioneering Management of US / European based Helpdesk / NOC/Monitoring Support services first time in India way back in 2006-07.
#NetworkOperations #CustomerService #TechnicalSupport #Cloud/Data Services
#ITInfraSupport #Analytics #EnterpriseRedev #WhiteLabel
1. Stat Support
Comprehensive support solutions
Company: Stat Support is an outsourced technical support provider formed in the Silicon Valley by
industry veterans. Stat’s focus is on high technology startups and emerging technology providers.
Business Model: Stat builds support teams (agents, supervisors, managers, and trainers) from the
ground up based on your specific requirements. The team is yours and functions like your internal
support team in almost everyway except location. This model is a true collaboration of our support
personnel, expertise, and facility management, and your support strategies, policies, and goals.
Delivery Center: Stat’s main call center and operational team is located in Salt Lake City, Utah home
to a world class voice and data infrastructure and over 10,000 call center seats. Stat’s executive man-
agement team is located in the Silicon Valley, California.
Services:
• Technical Support: L1, L2, and L3 sophisticated (enterprise) support services.
• Maintenance Agreements: sales, renewals, and account management.
• Sales / Customer Care: support related sales and customer support issues.
• NOC: network operations center management.
• 24/7 coverage
• Dedicated and pooled agent configurations
Tools and Technologies: Stat leverages best in breed technologies and tools to address all your specific
support needs. We can use your existing tools, ours, or a blend of both. See page for complete list of
Contact Center features. Some features that come standard with Stat’s offering are as follows:
• IVR—allows for efficient self service voice and live call routing
• ACD— allows for skilled based routing and multiple queuing
• Multimedia contact channels— allows agents to multitask during peaks and valleys in activity
• Chat—allows your customers to instantly connect with agents in a two-way channel
• Email support feature — allows for auto reply, key word routing, etc…
• FAQs / KBA (knowledge base) customer facing
• Ticketing System— web based application allowing your customers to open and track their sup-
port status.
• Reporting— provides both real-time and historical call data in eleven different standard reports
Contact us:
• 415.867.9554
• info@stat-support.com
• www.stat-support.com