The employer is having issues with high turnover among new hires. To address this, the employer proposes comparing their hiring practices to other local organizations that frequently hire. This would involve interviewing 5 CEOs or executives from these companies to learn about their hiring processes, with a focus on factors beyond academic grades such as background and mentoring. The employer would then reflect on this information, modify their own hiring protocols if needed, and monitor a new batch of hires under the changed processes.

1. BAFFLED EMPOYER I
High turnover rate of new hires
ENHANCE EMPLOYER
PROTOTYPE I . DISCOVER AND ENHANCE YOUR EMOTIONAL INTELLIGENCE
In the initial interview you said that you had a high level of emotional intelligence
-Are you ready to work on this area my role being just that o a careful and engaged
listener to what you have to say?. Perhaps I could also give you some hints and
guidelines. We could have a number of meetings.
- I don´t see the use of your proposal as I think the problem has nothing to do with my
emotional intelligence, which I´ve already proved in previous jobs.
- You are right but let me suggest that your other jobs were as executive of large
companies and now you´re the CEO and owner of a smaller outfit.
- I don´t see how the ownership could be an issue affecting my emotional skills
- And you´re probably right. How can you imagine that reviewing your emotional
intelligence could affect your role. Are there lurking some sort of threats or fears?
- Now that you mention it, yes; something in my gut tells me that without an excellent self
image I can´t think of managing my own business.
- Your are dead right.I cannot make many promises but of one I´m certain: your self-
Image will be reinforced not least because your starting your own business has been a
proof of personal courage and self-confidence and my proposal is that we work from that
strong fulcrum.
- I don´t promise to finish this work, but let´s start it and see what happens………….

2. BAFFLED EMPOYER I
High turnover rate of new hires
-Perhaps we could start by your recalling 3 or 4 important highlights of your life and
profession.
-From what you have just told me I have the impression that in your life and in your
profession you never experienced the tensions, even the angst, of joining new group of
friends, nor new classes nor new jobs. You had a happy childhood and a secure one which
provided you with excellent tools to feel safe in different environments. As you say, you are
very grateful to your parents , and may I add that you also had the strenghts to delay
eating the marshmallow and always got two for waiting. Now , do you think that people in
general had the quality of relationships, the attachment, you luckily experienced?; Or that all
were capable of delaying gratification without falling into the short term reaction “eat it
now” at the sight of just one marshmallow ?
-

3. BAFFLED EMPOYER II
High turnover rate of new hires
-PROTOTYPE 2. Compare hiring practices in other organizations with one´s own
1.Find out in the area ( radius of 50 kms.) other organizations that are also frequent hirers
2.Should be easy to make calls and select 5 whose CEOs or other senior executives who are
available for an interview.
3.Meet them a be candid about our problem.
4.Listen carefully to interviewees and if they have written protocols kindly request a copy.
5.Ask interviewees if they are available for a second meeting after stakeholders has reflected
on first interview and carefully gone through written material.
6.Stakeholder reflects on interview and material and writes down coincidences and
differences with own procedures. Special attention to how the other Company seeks college
or university graduates. Apart from academic grades, does it pay attention to
7.candidates´ backgrounds, families of provenance and other personal data or information
8.In second meeting with interviewee recall your reflections on other aspects than academic
grades. Also inquire about the reception process and whether new hires receive some sort of
mentoring.
9.Upon second reflection , modify , if necessary, hiring protocols and make sure that CEO or
other senior executive monitor carefully procedures and processes
10.Experiment changes with new batch of new hires.