Stampede Global successfully utilized Ozlink to automate their Groupon order fulfillment process, significantly increasing efficiency and reducing errors amidst surges in order volume. The implementation led to savings of over $5,750 per Groupon event, a 40% growth in order throughput, and enhanced customer service through automated updates. The solution included generating branded pack slips and streamlining item picking, addressing the challenges of managing multiple sales channels.

1. Phone: 508-366-1969
sales@ozdevelopment.com
www.ozdevelopment.com
CASE STUDY
“Groupon is our
fastest growing
channel. Once we
implemented
OzLINK, it enabled us
to ramp up more
Groupon events."
- Jonathan Dean,
Relationship Manager,
Stampede Global
At a Glance:
Stampede provides a complete range of brand name projectors, flat panel
displays, accessories and components to a variety of audio/visual, computer,
home theater resellers and integrators in the United States, Canada and Latin
America. In 2012 they started experimenting with Groupon, and found this new
channel drove tremendous business. However, with the spikes in orders that
come from a Groupon event, and limited technology, fulfillment was very
manual, and error prone. They turned to OzLINK, which dramatically
streamlined their pick/pack/ship process.
Key Benefits:
 Automated Groupon order fulfillment saving over $5750 per
Groupon event
 Increased throughput enabling order growth of over 40%
 Improved customer service, with reduced fulfillment errors and
automated updates of order status and tracking information
The Challenge:
Stampede sells their products across multiple channels including their own
eCommerce site, Groupon, and their sales team. As they added Groupon, they
saw a huge uptick in their order volume, however, this presented its challenges
to the warehouse, including:
 Handling spikes of Groupon orders which could double or triple
their normal daily volume. It was hard to manage and ensure they
got the right orders fulfilled in a timely fashion.
 Groupon requires a branded pack slip for their orders, and mixing
this in with other channels was prone to errors.
 With expanded items, channels, and growing order volume the
more manual processes in the warehouse were straining their
staff
The Solution:
Stampede turned to OzLINK to automate and streamline their Groupon order
processing. The solution capabilities include:
 Automated batch production of a certified Groupon branded pack slip
and UPS shipping label
 Improved item picking by printing the Groupon orders grouped by
product item
 Tracking numbers automatically updated back into Groupon
Industry:
Retail
eCommerce
Oz Solutions:
OzLINK Custom
Applications:
Groupon
UPS WorldShip
Stampede Streamlines
Groupon Orders
with OzLINK