1. Staffing Industry
Case Study
By Raul Dinzey
March 1, 2015

2. Overview
• Introduction
• Methodology
• Industry Information
• Business Development & Sourcing
• Financial Data
• Best Practices & Places to Work
• Findings & Closing

3. Introduction
• Problem Statement
• Hypothesis

4. Methodology
• Researched Industry data
• Other Sources

5. Staffing Industry Information
• Supply & Demand
• Relationship Based
• Customer Service
• Production - A Game of Numbers
• Business Development
• Pricing
• Staffing Operations

6. Business Development
• Business Development
Specialists
• Sell –Sell - Sell
• Network
• Cold Call
• Social Media
• Sell Client on the Agency

7. Sourcing
• Staffing Specialists
• Source Talent
• Network
• Cold Call
• Social Media
• Sell Applicant on the position
& Client on the Applicant

8. Staffing Industry Information
Continued
• Best Practices
• Financial Data
• Best Places to Work
• Findings
• Closing

9. Best Practices
• Sourcing
• Onboarding & Off-Boarding
• Assignment Management
• Payroll

10. Financial Data
• 122 Billion in 2013
• Agencies report 3 million workers per week
• Companies are using temporary workers more than
ever before
• Industry grew about 2X faster than the economy in 2013
Source: The American Staffing Journal Report in August 2014

11. What Makes A Best Place to Work
• Work Environment & Energy
• Good Reputation
• Doing the Right thing for the
Client & applicant
• Ample Opportunity to Learn

12. Closing Remarks
• Mature Industry
• Adaptive to Economy &
Industry
• Profitable
• Threats
• Questions